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Quicktext (Website Livechat)

Quicktext (Website Livechat)

Ranked 2nd in Website Livechat

Headquartered in Paris, France

63 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
63 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

Overview

96% recommend
Customer Service
4.9
Ease of Use
4.9
ROI
4.8
Implementation
4.8

Company info

Founded in 2015
Employees 38
Headquarter Paris, France

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

Director from Vacation Rental

The solution is perfect for us and we now have the ability to send scheduled messages to all of our guests, whether that be before, during or after their stay. This has massively improved how we send information to guests and deal with requests. It has also allowed us to increase revenues by sending offers to guests. In addition to the solution, the support we have received during implementation has been excellent. Any queries or minor changes requested were dealt with swiftly and efficiently and i'm looking forward to seeing how the service evolves over time.

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Marketing & Communications from City Center Hotel

Great support and innovative idea Quick replies to requests, fast implementation, open for changes and team is doing everything to fulfill wishes, constant update on ongoing tasks

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Reservation & Revenue Manager from Boutique hotel

Our team truly enjoys using Quicktext as it is an easy and practical way to communicate with the visitors of our website and even helps boosting the sale in direct.

Revenue Manager from Boutique hotel

The ability to move the chat widget on the website in order to avoid conflict with existing widget. I'm waiting for this feature soon.

Revenue Manager from Boutique hotel

As revenue Manager, what I expect more is to have a statistic in tag conversations category.

General Manager from City Center Hotel

It would be great to see, that the smaller companies, doesn't have to struggle so much with the bigger players as whatapp, facebook etc.

Screenshots & video

98%usability

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