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Quicktext (Website Livechat)

Quicktext (Website Livechat)

Ranked 2nd in Website Livechat

Headquartered in Paris, France

65 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
65 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

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Overview

96% recommend
Customer Service
4.9
Ease of Use
4.9
ROI
4.8
Implementation
4.8

Company info

Founded in 2015
Employees 38
Headquarter Paris, France

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

Marketing & Communications from City Center Hotel

Great support and innovative idea Quick replies to requests, fast implementation, open for changes and team is doing everything to fulfill wishes, constant update on ongoing tasks

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Director from Vacation Rental

The solution is perfect for us and we now have the ability to send scheduled messages to all of our guests, whether that be before, during or after their stay. This has massively improved how we send information to guests and deal with requests. It has also allowed us to increase revenues by sending offers to guests. In addition to the solution, the support we have received during implementation has been excellent. Any queries or minor changes requested were dealt with swiftly and efficiently and i'm looking forward to seeing how the service evolves over time.

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Revenue Manager from Boutique hotel

I work with quictext for 5 stars hotel livechat. It is a beautiful discovery for me and my team as it is one of the best way to get in touch with the guest, to build a relationship and learn more about what customer are looking for. We can adapt our offer, suggest an alternative solution and make the difference on customer services. Quicktext offer as well a possibility to tag each conversation in a different category. For the customer service, Quicktext team are efficience and reactive and it is a real pleasure to work with them.

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Reservation & Revenue Manager from Boutique hotel

Sometimes we experience little technical issues but they are solved quickly.

General Manager from City Center Hotel

It would be great to see, that the smaller companies, doesn't have to struggle so much with the bigger players as whatapp, facebook etc.

Revenue Manager from Boutique hotel

The ability to move the chat widget on the website in order to avoid conflict with existing widget. I'm waiting for this feature soon.

Screenshots & video

98%usability

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