M3 (Accounting)

4.4 (563 REVIEWS)

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HT Score  
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Sarah, Christian, Michael + 17 more experts recommend M3

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M3 (Accounting)

Ranked 2 (out of 43) in Hotel Accounting Software

2026 Finalist HotelTechAwards

Hoteliers voted M3 as the #2 Hotel Accounting Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Accounting software and service to power hospitality company performance

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Bell avatar Bell - AI powered product analyst

I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

M3 Accounting Software is praised for its user-friendly interface and efficient integration with hotel management tasks, enhancing ease of financial operations. It's adept at managing payroll and labor aspects, which is crucial for hotel environments focused on staff efficiency. The software seamlessly imports revenue data from Property Management Systems (PMS), improving invoice accuracy and reducing time spent on manual entries, thus contributing to increased revenue and cost reduction benefits.

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Davidson Hospitality, Hotel Equities, Sage Hospitality & 610 others

Read their reviews

What Types of Hotels M3 is Popular For

Size

23 | X-Small (1-9 room)

37 | Small (10-49 room)

169 | Mid-Sized (50-99 room)

409 | Large (100-499 room)

64 | X-Large (500+ room)

Country

634 | United States

30 | Canada

6 | Bahamas

4 | United Kingdom

3 | Mexico

3 | India

3 | Singapore

2 | Italy

2 | Cayman Islands

1 | United Arab Emirates

1 | New Zealand

1 | Kenya

1 | China

1 | Greece

1 | Malaysia

1 | Denmark

1 | Puerto Rico

Type

504 | Branded Hotels

322 | Bed & Breakfast & Inns

281 | Boutique Hotels

250 | Airport/Conference Hotels

223 | Limited Service & Budget Hotels

180 | Luxury Hotels

161 | Resorts

153 | City Center Hotels

86 | Extended Stay & Serviced Apartments

39 | Hostels

28 | Motels

22 | Casinos

20 | RV Parks & Campgrounds

12 | Vacation Rentals & Villas

Region

667 | North America

9 | Central America

8 | Europe

8 | Asia Pacific

1 | Oceania

1 | Middle East

1 | Africa

Category

563 | Hotel Accounting Software

269 | Scheduling & Workforce Management

267 | Business Intelligence

What is M3?

Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Accounting) is a comprehensive accounting software solution designed specifically for the hospitality industry. It streamlines daily and monthly financial operations, enabling seamless integration with various Property Management Systems (PMS). This integration ensures that users can effortlessly track and manage financial transactions. M3 allows hoteliers to store invoice images directly within the accounting system, simplifying accounts payable processes and significantly reducing manual data entry. Its user-friendly interface and customizable reporting features make it easy for new staff to adapt, fostering efficiency and improving overall operational workflows. By leveraging M3, hoteliers can reduce overhead, optimize labor costs, and enhance profitability, making it an indispensable tool for modern hotel management.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of M3 products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by M3

FAQs

Capabilities

Scalable for growth

Streamlined for efficiency

Tax & Reporting

Planning & Management

Automated for your convenience

Features

Accounting

4/5 features

Forecasting & Budgeting

4/5 features

Reporting

4/5 features

Compliance & Tax

4/5 features

Data Management & Integration

4/5 features

Available Add-ons & Modules

CoreSelect

M3 CoreSelect™ is the newest accounting and financial reporting solution from M3. Built from the ground up with 25 years of M3 experience, CoreSelect™ targets smaller portfolio hotel owners, operators, and management companies.

PREMIUM ADD-ON

M3 Insight

Business Intelligence
M3 Insight is the advanced analytics and business intelligence tool to enhance budget planning and accurate forecast predictions. It empowers hoteliers to make informed decisions with real-time insights from data aggregated from M3 Accounting Core, STR, GSS, OTB, M3 Labor Management, and more. M3 Insight simplifies data visualization, allowing quick access to crucial insights.

PREMIUM ADD-ON

M3 Labor Management

Scheduling & Workforce Management
M3 Labor Management streamlines workforce management with labor time optimization, payroll integration, reporting, and mobile access. It offers secure time and attendance options, biometric verification, geofencing, and simplified forecast driven scheduling, bonus distribution, and contractor management, while providing flexible reporting and real-time labor tracking.

PREMIUM ADD-ON

M3 Reviews Summary

4.4
Very Good
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, M3 (Accounting) is the #4 most trending product in the Hotel Accounting Software category (out of 43) and the #103 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted M3 as the #2 Hotel Accounting Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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97 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

M3 Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

M3 Average M3

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5

Success Stories

6

References

9

Featured Customers

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M3 Reviews

Hotelier Rating

Excellent
402
Very Good
71
Average
43
Poor
29
Terrible
18

Property Size

  • X-Small (21)
  • Small (33)
  • Mid-Sized (124)
  • Large (322)
  • X-Large (51)

Country

  • United States
    United States
    (499)
  • Canada
    Canada
    (25)
  • Bahamas
    Bahamas
    (5)
  • United Kingdom
    United Kingdom
    (3)
  • Cayman Islands
    Cayman Islands
    (2)
  • Italy
    Italy
    (2)
  • New Zealand
    New Zealand
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Mexico
    Mexico
    (1)
  • Singapore
    Singapore
    (1)
  • India
    India
    (1)
  • Kenya
    Kenya
    (1)
  • China
    China
    (1)
  • Greece
    Greece
    (1)

Region

  • North America
    North America
    (525)
  • Europe
    Europe
    (6)
  • Asia Pacific
    Asia Pacific
    (3)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (1)
  • Central America
    Central America
    (7)
  • Africa
    Africa
    (1)
4

No customer service to speak of!

General Manager from 75-99 room Bed & Breakfast & Inn in Staunton (United States)

Verified
11 days ago
I used to like how someone would email or called me when I opened a case. Now I get to call and not speak to anyone. Just leave a message.
Country United States
General Manager
Mid-Sized Hotel
1

Horrible service

Owner from 75-99 room Bed & Breakfast & Inn in Daytona Beach (United States)

Verified
1 months ago
I just want to cancel the accounting core service. Horrible. Nothing that i can't think is good, the system and customer getting worst.
Country United States
Owner
Mid-Sized Hotel
Veronica from M3 replied
Hi Bhavyesh, Thanks for your feedback. We will reach out to you to see how we can make this right and address any outstanding concerns you may have. Thank you, M#
10

Simple yet Smart!

General Manager from 100 to 199 room Branded Hotel in Terre Haute (United States)

Verified
5 months ago
Gives us exactly what we need. simple to use, I couldn't imagine operating without it. having current and YOY data on the same screen is vert convenient.
Country United States
General Manager
Large Hotel
10

Impeccable Service Techs

General Manager from 100 to 199 room Branded Hotel in Alpharetta (United States)

Verified
5 months ago
I recently had the pleasure of working with M3 Tech Support, and I couldn't be more impressed with the service I received. From the moment I reached out for assistance, the team was responsive and understanding of my technical issues. The technicians who helped me was incredibly knowledgeable and patient. They walked me through each step o...
Country United States
General Manager
Large Hotel
Alex from M3 replied
Hi Eldred, Thank you for sharing such a thoughtful review. We’re delighted to hear that our tech support team provided the responsive, knowledgeable, and patient assistance you needed. It’s great to know the troubleshooting process was clear and that your issue was resolved quickly. Your comments about the follow-up and professionalism mean a lot to us. We strive to make every interaction as smooth and reassuring as possible, and feedback like yours reinforces that commitment. We appreciate your recommendation and look forward to continuing to support your property with the same level of care and reliability. Warmest Regards, Alex Chiu Digital Marketing Specialist The M3 Team
9

Financial reporting products are helpful

Finance Controller from 100 to 199 room Airport/Conference Hotel in Brewster (United States)

Verified
5 months ago
The Insight products are very easy to use, the Business Intelligence dashboards are useful, and budget/forecast is very user friendly.
Country United States
Finance Controller
Large Hotel
Alex from M3 replied
Hi Angela, Thank you for sharing your feedback and for highlighting the ease of use with Insight and the value of our Business Intelligence dashboards. We’re thrilled to hear that the budgeting and forecasting tools are working well for you. We appreciate your detailed comments on the report writer functionality in Accounting Core. Your suggestion about incorporating Rigs for streamlined updates is insightful and helps us understand how we can improve efficiency for financial reporting. We’d like to learn more about your workflow and explore potential solutions together. Please reach out to our support team or your account representative at your convenience so we can review this in detail. Warmest Regards, Alex Chiu Digital Marketing Specialist The M3 Team
7

General Manager

General Manager from 100 to 199 room Boutique in Sudbury (Canada)

Verified
5 months ago
The simple, secure login process makes it easy to use, ensuring safety, and allows effortless daily task completion and smooth navigation.
Country Canada
General Manager
Large Hotel
Alex from M3 replied
Hi Lori, Thank you for sharing your thoughts with us. We’re glad to hear the secure login and smooth navigation are helping make daily tasks easier for your team. We also appreciate your feedback on report retrieval. Accessing the right data quickly is essential, and your input helps us understand where improvements can make the biggest impact. We’d like to learn more about the specific reports you find challenging to locate so we can assist and explore solutions. Please connect with our support team at your convenience so we can work through this together. Warmest Regards, Alex Chiu Digital Marketing Specialist The M3 Team
10

Review

General manager from 100 to 199 room Bed & Breakfast & Inn in Oak Grove (United States)

Verified
5 months ago
Using the program is pretty easy once you get a hang of it. Definitely love the fact that the system tells you that an invoice has already been entered.
Country United States
General manager
Large Hotel
Alex from M3 replied
Hi Fidy, Thank you for sharing your feedback. We are glad to hear that M3 has been easy to work with and that features like duplicate invoice detection are helping streamline your workflow. It is great to know the system supports you once you get into the rhythm of daily use. We also appreciate you calling out the issue with product code recognition in the AI-driven workflow. Insights like this help us focus on improvements that make your processes faster and more accurate. Our Support team is always here to help if you run into any challenges or want to explore configuration options that may strengthen auto-population. Thank you again for taking the time to provide your review. Warmest regards, Alex Chiu Digital Marketing Specialist The M3 Team
10

M3 has great customer support

Business Operations Manager from 100 to 199 room Bed & Breakfast & Inn in Rome (United States)

Verified
5 months ago
I appreciate the customer support that M3 offers. It is always timely- usually in a few hours and I have never waited past the next day. They send you confirmation of your support ticket, so you know it has been received and being put into the right hands. I feel the support is always simplified and easy directions and they offer step by st...
Country United States
Business Operations Manager
Large Hotel
Alex from M3 replied
Hi Teresa, Thank you for the outstanding review and for highlighting your experience with our Support team. We are glad to hear that responses are timely, that ticket confirmations provide clarity, and that step-by-step guidance helps you resolve issues quickly. It is great to know the team is delivering the level of service you expect. We also appreciate your suggestions regarding image and W9 attachment performance, as well as the ability to customize field headings within the invoice section. These are valuable ideas that help us evaluate where improvements can create the most operational benefit for users. Thank you again for your feedback and for being part of the M3 community. Our Support team is always here to help whenever you need us. Warmest regards, Alex Chiu Digital Marketing Specialist The M3 Team
7

A good database, but it needs some work in a few areas

Accounts Payable Specialist from 200 to 499 room Branded Hotel in Asheville (United States)

Verified
6 months ago
Once I learned the navigation, the ability to use M3 has been quite simple. I've utilized Sage Intacct and MineralTree, and I have found M3 to be compatible. Posting is quick and simple. One thing I was able to learn from the help desk was how to delete a document. That has been extremely useful.
Country United States
Accounts Payable Specialist
Large Hotel
Alex from M3 replied
Hi Jennifer, Thank you for taking the time to share such detailed feedback. We are pleased to hear that M3 has been easy to use once you learned the navigation and that posting workflows and document management have supported your day-to-day work. It is great to know our Help Desk team was able to assist you with document deletion and that this has been valuable to your process. You also provided excellent insight into areas where the experience could be improved. Searchability for check and invoice numbers, expanded reporting access, more comprehensive instructional materials, clearer pre-check visibility, expanded notes fields, and consistent document attachment performance are all important considerations. Feedback like yours helps us refine the platform and prioritize enhancements that make a difference for AP professionals. Our Support team is always available to assist with reporting permissions, recurring invoice setup, and any technical issues you encounter with attachments or workflow steps. We appreciate your thoughtful review and your efforts to help us continue improving the system for users like you. Warm regards, Alex Chiu Digital Marketing Specialist The M3 Team
7

Accounting Review of M3

Accounting from 25-49 room Boutique in Mount Vernon (United States)

Verified
6 months ago
The integration with the hotel systems. Accounts Payable entry on hotel level with approval by accounting. Scans when they work.
Country United States
Accounting
Small Hotel
Haley from M3 replied
Thank you for sharing your feedback on M3 Accounting Core. We appreciate your positive comments regarding the integration with hotel systems and the ability to perform Accounts Payable entry on a hotel level with approval by accounting. We understand that the reliability and efficiency of the AP scans are crucial for your operations. We apologize for any inconvenience you have experienced when the scanning feature is not working or when it operates slowly. We are continuously working to improve the performance and stability of our scanning functionality to ensure that it meets your expectations consistently. We genuinely appreciate your feedback as it helps us identify areas for improvement. If you have any further suggestions or concerns, please feel free to contact us. We are committed to providing you with the best possible experience with M3. - Haley Wolf
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  • 57

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

M3 offers a complete hospitality-specific accounting software and service solution that equips lodging operators with a clear view of financial and operating performance to make informed, data-based decisions faster.

Question:

What differentiates this product or service from the competition?

Answer:

M3's accounting software is created specifically for the hotel industry, easy to navigate and use, and is consistently being updated. Our mutual clients appreciate the flexible and customizable reporting, and time-saving data automation afforded by direct integration with their PMS. We've also heard good things about M3's responsive and efficient customer support team.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Based on our experience with M3 as integration partners, we can vouch for the engaged and experienced team behind their company and product. M3 offers a complete hotel accounting solution that is easy to use, saving a great deal of time and providing hoteliers with a clear view of their business. We recommend checking that M3 integrates with your PMS to automate the process of balancing financial data between your PMS and M3 software for maximum data integrity and efficiency.

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Support

Verified Support

M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Recommended

89%

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