Planet HMS

0.0 (0 REVIEWS)

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0 out of 100

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Planet HMS

0.0 (0 REVIEWS)

Unranked in Hotel Management Software

The all-in-one system for modern hoteliers.

79% recommended by 108 hotels

Planet has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is Planet?

Founded in 1985 | Headquarters in Ireland | 1740 employees

This description was generated by AI which analyzed the following sources to summarize a description of Planet products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

Planet Reviews Analyzed: 0

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Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

Planet Expert Recommendations Analyzed: 0

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Description provided by Planet

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

Planet's Provided Description:

"Planet’s all-in-one Hotel Management System (HMS) brings together everything you need to run and grow your property in a single, unified platform. By combining a powerful Property Management System (PMS), a high-converting booking engine, integrated payments, and a robust integrations marketplace, Planet enables hoteliers to simplify operations, increase direct revenue, and deliver seamless guest experiences.At the core of the platform is a flexible PMS that streamlines front desk operations, centralizes reservations, and provides real-time visibility across your property or portfolio. Paired with a mobile-optimized booking engine, you can drive more direct bookings, reduce reliance on third-party channels, and maximize revenue through built-in promotional tools.Planet’s fully integrated payments solution removes friction from the guest journey by enabling secure, end-to-end transactions—from booking to check-out—while automating reconciliation and reducing manual errors. Meanwhile, the integrations marketplace allows you to easily connect with leading hospitality tools, giving you the flexibility to customize your tech stack without complexity.With Planet HMS, you can operate more efficiently, unlock new revenue opportunities, and deliver a modern, connected guest experience—all from one platform."

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Planet HMS Alternatives

Not sure if Planet is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:

Features

Accounting & Finance

4/5 features

Multi-currency
Gift Vouchers
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Marketing & Ecommerce

4/5 features

Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Group Booking Engine
Website Development
Booking Engine
Channel Manager
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM

Administration & Configuration

4/5 features

Multi-lingual
Multi-currency
Centralized user & role management

Customer Management

4/5 features

Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest Feedback Management
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.

Front Office

4/5 features

Guest Feedback Management
Housekeeping module
Property Management System
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Calendar view
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Groups Management

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Guest Experience

4/5 features

Guest Feedback Management
Gift Vouchers
Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service.
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.

Housekeeping

4/5 features

Housekeeping module
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Payments

4/5 features

Multi-currency
Gift Vouchers
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Direct billing
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

Reservations Management

4/5 features

Rate Shopping Module
Property Management System
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features.
Transactional Emails (booking, folios, etc)

Revenue Management

4/5 features

Rate Shopping Module
Revenue Management Module
Pricing Intelligence
Channel Manager
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Taxes & Compliance

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Support & Training

4/5 features

Online 24/7 support

Food & Beverage

4/5 features

Point of Sale

Q1 '26 Hotel Management Software Survey Insights

Last updated: Q1 2026

Is Planet a good fit for your hotel?

Rank

Hotel size

Popular alternatives

#1 of 34

Small

93% (805)

Little Hotelier

X Small hotels say that Little Hotelier's Hotel Management Software improves booking management efficiency through integrated channel management and a user-friendly interface. Verified HotelTechReport reviews highlight its ability to reduce overbookings and provide fast customer support, both crucial for small operations.

#1 of 23

Mid-sized

88% (240)

Cloudbeds

Mid-sized hotels say that Cloudbeds's Hotel Management Software is consistently rated for its intuitive interface, efficient OTA integration, and robust guest management tools, based on verified HotelTechReport reviews. Mid-sized hoteliers appreciate the seamless booking operations and channel management that streamline daily tasks.

#1 of 11

Large

88% (53)

Cloudbeds

Large hotels say that Cloudbeds’ Hotel Management Software ranks highly in verified HotelTechReport reviews due to its user-friendly interface, comprehensive reservation management, and effective integration with various OTAs. Such features enhance operational efficiency and streamline staff training in Large settings.

Small

93% (805)

#1 of 34

Little Hotelier

Mid-sized

88% (240)

#1 of 23

Cloudbeds

Large

88% (53)

#1 of 11

Cloudbeds

Rank

Hotel type

Popular alternatives

#1 of 29

Boutique Hotels

90% (557)

Cloudbeds

Boutique hotels say that Cloudbeds's Hotel Management Software ranks highly because verified HotelTechReport reviews highlight its intuitive user interface, effective channel management, and efficient customer support. These features support operational streamlining, essential for Boutique properties' unique management needs.

#1 of 28

Bed & Breakfast & Inns

98% (300)

ThinkReservations

Bed-N-Breakfast hotels say that ThinkReservations's Hotel Management Software excels in user-friendliness and customer support, according to verified HotelTechReport reviews. Important strengths for Bed-N-Breakfasts include its seamless OTA integrations, leading to minimized double bookings, and flexibility for customizing guest communications.

#1 of 26

Limited Service & Budget Hotels

90% (382)

Cloudbeds

Limited-Service-Budget hotels say that Cloudbeds' Hotel Management Software ranks highly in verified HotelTechReport reviews for its user-friendly interface, seamless integration with OTAs, and efficient management of bookings and reservations. These features help streamline operations and reduce overhead costs in Limited-Service-Budget establishments.

Boutique Hotels

90% (557)

#1 of 29

Cloudbeds

Bed & Breakfast & Inns

98% (300)

#1 of 28

ThinkReservations

Limited Service & Budget Hotels

90% (382)

#1 of 26

Cloudbeds

Rank

Region

Popular alternatives

#1 of 21

North America

97% (335)

ThinkReservations

Hotels in North America say that ThinkReservations stands out for its excellent customer service and intuitive interface, making it a valuable tool for operators of small and medium-sized properties. The system offers seamless integration with online travel agencies (OTAs) and is particularly appreciated for its flexibility and comprehensive feature set, which cater effectively to the diverse needs and preferences of North American hotels, including efficient reservation management, customizable communication with guests, and robust reporting capabilities. Despite its slightly high pricing for add-ons and some areas for improvement in group booking processes, the overall user satisfaction is high due to the system's ease of use and the responsiveness of the support team.

#1 of 19

Europe

96% (448)

RoomRaccoon

Hotels in Europe say that RoomRaccoon's Hotel Management Software provides a comprehensive and intuitive system well-suited for the varied operational needs of the region, from boutique hotels to larger establishments. European hoteliers value the system's clarity, user-friendliness, and automation capabilities for enhancing efficiency and guest focus, though some express a need for improvements in support, faster issue resolution, and enhancements for specific integrations like OTAs. Overall, the software's all-in-one platform is often praised for streamlining tasks, although pricing and customer service can be areas of concern for some users.

#1 of 10

Asia Pacific

96% (657)

Little Hotelier

Hotels in Asia Pacific say that Little Hotelier's Hotel Management Software is generally user-friendly and beneficial for small and boutique properties, making daily operations smoother by integrating reservations, room management, and channel connections in one platform. However, specific areas such as enhanced customer support with local language options, improved reporting and analytics customization, and more comprehensive payment gateway solutions are crucial for addressing the unique operational needs and cost considerations of the region's diverse hotel landscape.

North America

97% (335)

#1 of 21

ThinkReservations

Europe

96% (448)

#1 of 19

RoomRaccoon

Asia Pacific

96% (657)

#1 of 10

Little Hotelier

Rank

Country

Popular alternatives

#1 of 20

United States

97% (327)

ThinkReservations

Hotels in the United States say that ThinkReservations's Hotel Management Software is particularly beneficial for its ease of use, robust functionality, and exceptional customer support, which are crucial for managing operations in the diverse and fast-paced hospitality industry. They appreciate the software's seamless integration with various OTAs, its intuitive booking engine, and the frequent updates that enhance user experience and operational efficiency. However, some users express a desire for further mobile app capabilities and quicker implementation of user-suggested features, which are essential for maintaining competitive edge and catering to the dynamic operational needs of modern U.S. hotels.

#3 of 9

United Kingdom

88% (68)

Little Hotelier

Hotels in the United Kingdom say that Little Hotelier's Hotel Management Software is particularly well-suited for smaller properties, with its ease of use and robust customer support being notable highlights. U.K. hoteliers value the software's capability to integrate multiple booking channels smoothly and its effectiveness in increasing direct bookings, which are crucial for reducing commission costs from third-party platforms. However, they express a desire for improved integration across different interface components and enhanced channel management features, reflecting a preference for streamlined operations and better user experience in managing day-to-day hotel operations.

#1 of 8

Germany

98% (95)

RoomRaccoon

Hotels in Germany say that RoomRaccoon’s Hotel Management Software stands out for its user-friendly interface and comprehensive features tailored to meet the dynamic needs of small to medium-sized hotels. The system's simplicity and intuitive design are crucial in a fast-paced environment, ensuring smooth onboarding for new staff and minimizing training time. Additionally, the reliable automation, integrated channel management, and responsive support, including the ability to provide practical, real-time solutions, align well with the German hospitality preference for efficiency and precision in operations, even though some users point out room for improvement in communication and support accessibility.

United States

97% (327)

#1 of 20

ThinkReservations

United Kingdom

88% (68)

#3 of 9

Little Hotelier

Germany

98% (95)

#1 of 8

RoomRaccoon

Full 2026 Hotel Management Software Survey Findings

Planet - Q1 '26 Hotel Management Software Survey Insights

By hotel size

Planet is not yet ranked for Small in Hotel Management Software Popular alternatives: Little Hotelier, ThinkReservations, Cloudbeds and 31 others

Planet is not yet ranked for Mid-sized in Hotel Management Software Popular alternatives: Cloudbeds, Visual Matrix PMS, Little Hotelier and 20 others

Planet is not yet ranked for Large in Hotel Management Software Popular alternatives: Cloudbeds, Little Hotelier, RoomRaccoon and 8 others

By hotel type

Planet is not yet ranked for Boutique Hotels in Hotel Management Software Popular alternatives: Cloudbeds, Little Hotelier, RoomRaccoon and 26 others

Planet is not yet ranked for Bed & Breakfast & Inns in Hotel Management Software Popular alternatives: ThinkReservations, Little Hotelier, Cloudbeds and 25 others

Planet is not yet ranked for Limited Service & Budget Hotels in Hotel Management Software Popular alternatives: Cloudbeds, Little Hotelier, Visual Matrix PMS and 23 others

By region

Planet is not yet ranked for North America in Hotel Management Software Popular alternatives: ThinkReservations, Cloudbeds, Little Hotelier and 18 others

Planet is not yet ranked for Europe in Hotel Management Software Popular alternatives: RoomRaccoon, Little Hotelier, eviivo and 16 others

Planet is not yet ranked for Asia Pacific in Hotel Management Software Popular alternatives: Little Hotelier, Yanolja Cloud Solution, Cloudbeds and 7 others

By country

Planet is not yet ranked for United States in Hotel Management Software Popular alternatives: ThinkReservations, Cloudbeds, Visual Matrix PMS and 17 others

Planet is not yet ranked for United Kingdom in Hotel Management Software Popular alternatives: Little Hotelier, eviivo, Cloudbeds and 6 others

Planet is not yet ranked for Germany in Hotel Management Software Popular alternatives: RoomRaccoon, eviivo, Little Hotelier and 5 others

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Top Picks

Pricing

Reviews

4.8 avg

Planet Reviews Summary

Terrible

0 reviews

Ease of Use

N/A

Customer Support

N/A

ROI

N/A

Implementation

N/A

Recommended for

110

Property Management Systems Ranked #36 out of 344

Booking Engine Ranked #41 out of 151

Payments Processing Software Ranked #8 out of 119

Hospitality Wi-Fi Solutions Ranked #4 out of 48

Hospitality TV Ranked #14 out of 54

Hotel Management Software Ranked #53 out of 84

Compare Planet to Top Alternatives

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Hotel Management Software

4.6 (1430 REVIEWS)

The intelligent growth engine built to free hotelier ambition.

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Little Hotelier

Hotel Management Software

4.6 (1767 REVIEWS)

The leading all-in-one software for small properties

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Yanolja Cloud Solution

Hotel Management Software

4.8 (527 REVIEWS)

All-in-one Hotel Management System

View top Planet alternatives

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Planet Reviews

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Planet Integrations

Company	Functionality
SiteMinder 93% recommended by 2768 hotels	Channel Managers +3 more
Canary Technologies 96% recommended by 2571 hotels	Cyber Security & Fraud Prevention +4 more
Lighthouse 95% recommended by 1456 hotels	Rate Shopping +2 more
RoomPriceGenie 96% recommended by 683 hotels	Revenue Management Systems
hotelkit 94% recommended by 617 hotels	Staff Collaboration Tools +3 more
Oracle Hospitality 92% recommended by 615 hotels	Hotel POS Systems
Duve 94% recommended by 599 hotels	Upselling Software +3 more
IDeaS 92% recommended by 594 hotels	Revenue Management Systems
RateGain 94% recommended by 577 hotels	Hotel Rate Parity +3 more
GuestRevu 95% recommended by 571 hotels	Reputation Management

Browse all integrations (174)

Support

Unverified

Planet has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates

2026

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

79%

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Planet HMS

What is Planet?

Multi-currency

Gift Vouchers

Direct billing

RevPaR & ADR Reports

Transactional Emails (booking, folios, etc)

Automated night audit

Payment Requests

Native Email Marketing

Group Booking Engine

Website Development

Booking Engine

Channel Manager

Gift Vouchers

Transactional Emails (booking, folios, etc)

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Multi-lingual

Multi-currency

Centralized user & role management

Native Email Marketing

Guest Feedback Management

Gift Vouchers

Transactional Emails (booking, folios, etc)

Guest profiles

Centralized Messaging

Guest Feedback Management

Housekeeping module

Property Management System

Automated night audit

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Calendar view

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

Guest Feedback Management

Gift Vouchers

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

Tablet/Kiosk Check-in

Housekeeping module

Automated Space Optimization

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Multi-currency

Gift Vouchers

Payment Requests

Direct billing

Automated reminders

Integrated Payment Terminal & Card Reader

Rate Shopping Module

Property Management System

RevPaR & ADR Reports

Gift Vouchers

Channel Manager

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization