M3 (Accounting)

Ranked 2nd (out of 39) in Reporting & Accounting Software

Reporting & Accounting Software

Accounting software and service to power hospitality company performance

Ratings Snapshot

Certificate of Excellence
Read 96 reviews
87%
Recommend
HTR Score icon
HT SCORE
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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M3 (Accounting) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #2 out of 39 in Reporting & Accounting Software

Ease of Use
4.2/5
ROI
4.3/5
Implementation
4.1/5
Customer support
4.4/5
Verified Customer Support

M3’s customer support processes haven’t yet been verified by Hotel Tech Report.

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M3 (Accounting) Overview

M3 (Accounting) Overview

The best back-office hosted software solution provider for the Hospitality Industry. We provide accounting, business intelligence, and payroll solutions across all brands and independent hotels in the U.S. and Canada. Our enterprise level solution allows franchisees access to their financial and operating information in real-time with user friendly reports. Our clients are able to reduce overhead ...

About M3 View website

Founded in 1998 | Headquarters in Lawrenceville United States | 554 employees

The best back-office hosted software solution provider for the Hospitality Industry. We provide accounting, business intelligence, and payroll solutions across ...

Other Products by M3

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Scheduling & Labor Management
Browse integrations (16 verified)

What customers love about M3 (Accounting)

Like 87% recommend

CFO/ VP of Accounting

We manage 63 properties with close to 2,400 associates. Accounting Core and Time Management make payroll, payables, and general ledger functions easy. We are able to write and customize our own financial reports tail...

Area Vice President of Operations from Branded

The program is suitable for all levels of experience. The ease with which one can navigate and execute makes M3 a great solution for all levels of hoteliers.

Owner from Branded

Great accounting software.

Director of Operations

I've always received prompt service which is important to me. I like that the system is created for the hotel industry making it easy on our accounting team. I think the system is all-around user friendly.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

M3 offers a complete hospitality-specific accounting software and service solution that equips lodging operators with a clear view of financial and operating performance to make informed, data-based decisions faster.

by Sarah Duguay (WebRezPro Property Management System) on December 01, 2020

Question:

What differentiates this product or service from the competition?

Answer:

M3's accounting software is created specifically for the hotel industry, easy to navigate and use, and is consistently being updated. Our mutual clients appreciate the flexible and customizable reporting, and time-saving data automation afforded by direct integration with their PMS. We've also heard...

by Sarah Duguay (WebRezPro Property Management System) on December 01, 2020

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Based on our experience with M3 as integration partners, we can vouch for the engaged and experienced team behind their company and product. M3 offers a complete hotel accounting solution that is easy to use, saving a great deal of time and providing hoteliers with a clear view of their business. We...

by Sarah Duguay (WebRezPro Property Management System) on December 01, 2020

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Features

  • Daily Reporting
  • PMS Mapping
  • Document Imaging
  • General Ledger
  • Accounts Payable
  • Financial Reporting
  • Cash Management
  • Check Writer
  • Budgeting
  • Forecasting
  • Construction Cost Tracking
  • User Security
  • Report Writer
  • Use Tax
  • 1099
  • 1096
  • Import/Export

Want to go behind the scenes and see how M3 (Accounting) works?

Clients & references

References & testimonials

Testimonial avatar
Because M3 is hotel specific, there's a lot of efficiency we gain.
Barry Wabler EVP & CFO at the Davidson Hotels & Resorts
Testimonial avatar
M3 really makes sense if you want to grow. Going back to an off-the-shelf accounting platform now would be like going back to the Stone Age.
Ron Asarawala VP Finance & Asset Management at the Baywood Hotels

Featured partners

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Awards & Certifications

techAwards empty image

M3 doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • North America
VERIFIED MARKETS
  • United States
  • The Bahamas

96 Verified M3 Reviews

Likelihood to Recommend
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This vendor is 3% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Reporting & Accounting Software providers. It is advised that you ask for recent references before proceeding.

Dec 14, 2020

M3 (Accounting) Review: m3 software

Accounting Supervisor from Extended Stay in Waite Park (United States)

Recommend 8/10
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What do you like most?

The software is easy to use for day to day tasks. Support staff is helpful and reports are easy to run.

What do you dislike or think could be improved?

Directions need to be updated and more step by step directions for things that have been added. That would help a lot.

Customer support
4
Ease of Use
4
Value for money
n/a
Implementation
n/a

Dec 14, 2020

M3 (Accounting) Review: Customization of reports is incredible

Controller in Providence (United States)

Recommend 10/10
Full blue star
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What do you like most?

Been a highly satisfied customer for over 20 years. Love the ability to customize reports to fill our needs. Appreciate M3 receptiveness to our feedback and program enhancement requests. The seamles...

What do you dislike or think could be improved?

Update the documentation for the various programs in the M3 Help Center. The Accounting Core documentation appears to be from June 2016 when enhancements were made to the general ledger module. Possibly u...

Customer support
5
Ease of Use
5
Value for money
5
Implementation
4.5

Dec 14, 2020

M3 (Accounting) Review: M3 leads the pack

General Manager from Branded in Johns Creek (United States)

Recommend 10/10
Full blue star
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What do you like most?

I have been using M3 for almost 20 years and in that time have been forced to use other hotel accounting programs. None of them has been as comprehensive or easy to use as M3. M3 lets my pay my vend...

What do you dislike or think could be improved?

The inventory tracking system is useful but also cumbersome and difficult to use at times. I usually end up exporting the documents I need to Excel to work with them and then enter the data into M3 to fi...

Customer support
3.5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Dec 11, 2020

M3 (Accounting) Review: BANK and AP

Controller from Motel in Alexandria (United States)

Recommend 5/10
Full blue star
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What do you like most?

ALL JE Should link to bank account when post should get post to bank account. it is very hard to do the bank rec. also should have import from bank.

What do you dislike or think could be improved?

link bank account with m3. it will make it easy to do the bank rec. also doing transfer from one bank account to other bank account it is very difficult. when you have to make JE.

Customer support
3
Ease of Use
3
Value for money
3
Implementation
3

Dec 10, 2020

M3 (Accounting) Review: M3 a vendor that grows w/your business helping it to go from Good to Great

Accountant from Other in (United States)

Recommend 10/10
Full blue star
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What do you like most?

The People - they listen, hear and come up with great solutions! They are always there to help in a timely manner. They get to know their clients and make us feel that we are all in this together. They ...

What do you dislike or think could be improved?

Speed, this is not an every day issues but there are times when the system is slow are freezes (may be due to internet connection or growth but it always comes back up). It would be nice if they had a d...

Customer support
5
Ease of Use
4.5
Value for money
4
Implementation
4.5

Dec 09, 2020

M3 (Accounting) Review: One Stop Tool

Corporate Contoller from Boutique in Cerritos (United States)

Recommend 10/10
Full blue star
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What do you like most?

M3 provides real time financial reports in one system. I don't have to open three different system to get the details. And I can save all backups inside M3 by adding images, which is a great function for...

What do you dislike or think could be improved?

Time MGMT should have more functions: time off request, two way interface with payroll system, etc. For AC, I wish I can change GL coding after posting until I close the accounting period like it does i...

Customer support
5
Ease of Use
5
Value for money
5
Implementation
4.5

Pricing

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M3 hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular M3 (Accounting) Integrations

View all (16 M3 Integrations)