hotelkit Housekeeping

4.7 (277 REVIEWS)

HTR Score icon
HT Score  
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Bianka, Marlene, Sonia + 57 more experts recommend hotelkit

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hotelkit Housekeeping

Ranked 2 (out of 36) in Housekeeping Software

2026 Winner Hotel Software

Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Housekeeping tool by hotelkit

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Bell avatar Bell - AI powered product analyst

I analyzed all of hotelkit’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Hotelkit for its comprehensive platform that streamlines operations, boosts internal communication, and enhances staff coordination. Users highlight its real-time task tracking and reporting features that reduce errors and improve response times. The platform's seamless integration with existing systems further optimizes processes, while features like housekeeping tools and maintenance management improve service quality and resource efficiency, ultimately enhancing the guest experience.

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25 Hours, Radisson Hotels, Intercontinental & 617 others

Read their reviews

Partners say

Industry experts recommend Hotelkit for its transformative effect on hotel operations, emphasizing its seamless communication features, real-time updates capability, and robust integration with various systems. Noteworthy is its flexibility in catering to different hotel sizes and its strong emphasis on operational efficiency, especially in areas like housekeeping and task management. However, some critiques include occasional complexity in customization for niche needs and potential initial setup intricacies.

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Bianka, Marlene, Sonia and 44 others

Read their recommendations

What Types of Hotels hotelkit is Popular For

Size

12 | X-Small (1-9 room)

109 | Small (10-49 room)

218 | Mid-Sized (50-99 room)

431 | Large (100-499 room)

26 | X-Large (500+ room)

Country

305 | Germany

163 | Austria

70 | Switzerland

30 | Spain

24 | Italy

19 | United Kingdom

17 | India

14 | Netherlands

13 | Norway

12 | France

10 | Saudi Arabia

8 | Belgium

8 | United Arab Emirates

6 | United States

5 | Nigeria

5 | Oman

5 | Turkey

4 | Portugal

4 | Zambia

3 | Russian Federation

3 | Madagascar

3 | Slovakia

3 | Australia

3 | Sweden

3 | Malta

3 | Romania

2 | Rwanda

2 | Hungary

2 | Poland

2 | Thailand

2 | Kuwait

2 | Indonesia

2 | Philippines

2 | Tunisia

2 | Morocco

2 | South Africa

1 | Lebanon

1 | Sri Lanka

1 | Maldives

1 | Bahrain

1 | Andorra

1 | Denmark

1 | Canada

1 | Qatar

1 | Gabon

1 | Bangladesh

1 | Chad

1 | Senegal

1 | Cyprus

1 | Armenia

1 | Mexico

Type

328 | City Center Hotels

315 | Boutique Hotels

270 | Luxury Hotels

236 | Branded Hotels

221 | Airport/Conference Hotels

210 | Bed & Breakfast & Inns

186 | Resorts

126 | Limited Service & Budget Hotels

83 | Extended Stay & Serviced Apartments

46 | Hostels

25 | RV Parks & Campgrounds

12 | Vacation Rentals & Villas

7 | Casinos

5 | Motels

Region

684 | Europe

31 | Middle East

29 | Asia Pacific

23 | Africa

8 | North America

3 | Oceania

Category

608 | Staff Collaboration Tools

407 | Hotel Maintenance Software

332 | Employee Engagement Software

277 | Housekeeping Software

What is hotelkit?

Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit Housekeeping is a comprehensive digital housekeeping solution designed to streamline hotel operations. Ideal for hotels looking to enhance efficiency, it interfaces seamlessly with property management systems (PMS) to automate room assignments using real-time guest data, such as arrival and departure dates, preferences, and VIP status. This integration ensures accurate, up-to-date information on room cleaning statuses within the PMS. By digitizing all housekeeping processes, hotelkit Housekeeping enables faster response times, optimized task management, and improved communication between departments. This results in increased productivity, reduced errors, and a superior guest experience.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of hotelkit products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by hotelkit

FAQs

Capabilities

Paperless Room Assignments

Efficient Cleaning Processes

Documentation of procedures

Overview of Work Progress

Seamless PMS Integration

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Daily Planning

Housekeeping Software
Automatically generate daily room schedules using PMS data, staff availability, and priorities — no manual planning needed.

INCLUDED

Cleaning Tasks & Inspections

Housekeeping Software
Assign cleaning tasks, use digital checklists, and perform inspections to ensure consistent standards.

INCLUDED

Analytics & Reports

Housekeeping Software
Analyze workload, room readiness, and cleaning performance to improve efficiency and planning.

INCLUDED

hotelkit Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hotelkit Housekeeping is the #3 most trending product in the Housekeeping Software category (out of 36) and the #74 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
99 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

hotelkit Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotelkit Average Hotelkit

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14

Success Stories

23

References

20

Featured Customers

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Hotelkit Reviews

Hotelier Rating

Excellent
232
Very Good
24
Average
11
Poor
8
Terrible
2

Property Size

  • X-Small (3)
  • Small (35)
  • Mid-Sized (63)
  • Large (157)
  • X-Large (10)

Country

  • Germany
    Germany
    (81)
  • Austria
    Austria
    (53)
  • Switzerland
    Switzerland
    (22)
  • Spain
    Spain
    (14)
  • India
    India
    (10)
  • Italy
    Italy
    (7)
  • France
    France
    (7)
  • United Kingdom
    United Kingdom
    (6)
  • Norway
    Norway
    (6)
  • Saudi Arabia
    Saudi Arabia
    (5)
  • Turkey
    Turkey
    (5)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Belgium
    Belgium
    (3)
  • Oman
    Oman
    (3)
  • Indonesia
    Indonesia
    (2)
  • Nigeria
    Nigeria
    (2)
  • Kuwait
    Kuwait
    (2)
  • Netherlands
    Netherlands
    (2)
  • Australia
    Australia
    (2)
  • Hungary
    Hungary
    (2)
  • Madagascar
    Madagascar
    (2)
  • Sweden
    Sweden
    (2)
  • United States
    United States
    (1)
  • Canada
    Canada
    (1)
  • Russian Federation
    Russian Federation
    (1)
  • Rwanda
    Rwanda
    (1)
  • Bahrain
    Bahrain
    (1)
  • Qatar
    Qatar
    (1)
  • Maldives
    Maldives
    (1)
  • Thailand
    Thailand
    (1)
  • Lebanon
    Lebanon
    (1)
  • South Africa
    South Africa
    (1)
  • Poland
    Poland
    (1)
  • Portugal
    Portugal
    (1)
  • Mexico
    Mexico
    (1)
  • Armenia
    Armenia
    (1)
  • Cyprus
    Cyprus
    (1)
  • Andorra
    Andorra
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (210)
  • Asia Pacific
    Asia Pacific
    (17)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (21)
  • Africa
    Africa
    (6)
10

A MUST for intern communication

General Manager from 100 to 199 room City Center Hotel in Vienna (Austria)

Verified
5 months ago
In combination with our pms (Stayntouch per interface) hotelkit helps us a lot to optimize communication between different departments. The combination of housekeeping and maintenance tools make our work so much easier!
Country Austria
General Manager
Large Hotel
Gera from hotelkit replied
We are incredibly grateful for your review. Thank you for being a part of our journey and helping us grow!
10

A Practical Tool for Daily Hotel Operations and Housekeeping Coordination

Management from 10 to 24 room Bed & Breakfast & Inn in Malta (Austria)

Verified
5 months ago
From a hotel operations perspective, hotelkit has helped us improve internal communication and employee engagement by giving the team a reliable chat function, clear announcements, and a central bulletin for daily posts and updates. The ability to schedule information, communicate benefits, and keep everyone aligned has made staff communica...
Country Austria
Management
Small Hotel
Gera from hotelkit replied
Thanks for taking the time for such a detailed review!
10

A central communication tool that has become indispensable in everyday hotel life.

Manager assistant from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)

Verified
5 months ago
hotelkit has been a constant companion in my daily work for many years and has become an integral part of our internal organization. Its clear structure, centralized information management, and straightforward task allocation ensure efficient processes and seamless team communication. The fact that all relevant information is readily availa...
Country Austria
Manager assistant
Small Hotel
Gera from hotelkit replied
We are happy to hear hotelkit is working well for you for so many years. Thanks for taking the time to review us!
10

A tool to reach everyone

Management assistance from 5 to 9 room in Mindelheim (Germany)

Verified
5 months ago
Repeatable or one-off checklists, messages to everyone in the company or to different departments, templates in all areas that simplify work.
Country Germany
Management assistance
X-Small Hotel
Gera from hotelkit replied
We are grateful for your review. Thank you for being a part of our journey and helping us grow!
10

It is very clear and good, especially when working with other departments

Front Office Night Auditor from 200 to 499 room Boutique in Cologne (Germany)

Verified
5 months ago
The structure of Hotelkit is clear and easy to understand. In today's digital world, you can easily and quickly implement new things that make the workplace a bit more paperless.
Country Germany
Front Office Night Auditor
Large Hotel
Gera from hotelkit replied
Thanks for mentioning our clear and easy structure!
10

Just what we needed

General Manager from 50-74 room Bed & Breakfast & Inn in Funchal (Portugal)

Verified
5 months ago
Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and its team, who are always willing to help.
Country Portugal
General Manager
Mid-Sized Hotel
Gera from hotelkit replied
Thank you for taking the time to support us with your review. You made a significant contribution to our success.
10

Extremely professional tool, easy to navigate!

GM from 75-99 room Boutique in Garmisch-Partenkirchen (Germany)

Verified
5 months ago
Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs.
Country Germany
GM
Mid-Sized Hotel
Julia from hotelkit replied
Thank you so much for the fantastic review!
10

Streamlined Housekeeping Operations with Powerful Tools

Owner from 100 to 199 room Vacation Rentals & Villa in Alicante (Spain)

Verified
5 months ago
Hotelkit Housekeeping has significantly improved coordination and transparency across our daily operations. The task assignment is intuitive, updates are real-time, and communication between departments is smoother than ever. The platform centralizes everything we need, reducing errors and helping our team stay aligned.
Country Spain
Owner
Large Hotel
Gera from hotelkit replied
We are happy to hear that hotelkit helps your coordination and transparency - thanks for sharing!
9

What hotelkit brings to a hotel — and why that fits Sonnenalp

Business economist specializing in food and supply management from 500+ room Resort in Ettlingen (Germany)

Verified
6 months ago
Sonnenalp isn’t a simple small guesthouse — as a full-service resort/hotel, it has many departments: front-desk, housekeeping, maintenance/technical (pool/spa/wellness, building maintenance), guest-services, HR, possibly F&B, and more. For such a complex operation: A unified ops tool like hotelkit helps coordinate across many departments s...
Country Germany
Business economist specializing in food and supply management
X-Large Hotel
Gera from hotelkit replied
Thanks for taking the time for such a detailed review and highlighting the way you work with hotelkit. Your input helps us grow!
9

Easy to handle

Director assistant from 50-74 room Airport/Conference Hotel in St. Ruprecht an der Raab (Austria)

Verified
6 months ago
Easy to use, fantastic service that is always easily accessible, great webinar selection, constantly evolving, desktop version definitely preferable to mobile version.
Country Austria
Director assistant
Mid-Sized Hotel
Gera from hotelkit replied
Thanks for highlighting your favorites of our features - we appreciate you taking the time to write a review! And hopefully you have seen our latest update with more emojis! :-)
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 28

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Hotelkit does one thing exceptionally well: it brings order to daily operations. Information no longer gets lost, tasks are visible to everyone, and handovers run smoothly. The tool ensures that teams work more efficiently, fewer misunderstandings arise, and everyone knows what needs to be done more quickly. That's precisely why it's actually used in day-to-day operations.

Question:

What differentiates this product or service from the competition?

Answer:

Hotelkit stands out primarily due to its ease of use. Many tools are complex or appear overly technical, while Hotelkit is immediately understandable and used in everyday practice. The platform connects departments, streamlines handovers, and creates a central knowledge base. This results not just in software, but in a dynamic work tool that truly supports teams instead of overwhelming them.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Choose it because it will noticeably simplify your daily work. Hotelkit creates transparency, reduces errors, and makes knowledge accessible to everyone. In hotels that consistently use it, friction decreases, and teams work more smoothly and efficiently. If you want more stable processes and to prevent information loss, this tool is one of the best investments you can make.

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Are you a consultant or vendor that recommends hotelkit? Leave a recommendation

News

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Verified Support

hotelkit has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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