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M3 (Labor Management)
4.4 (277 REVIEWS)
HT Score
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Chandler, Paul, Katie + 20 more experts recommend M3
Read Recommendations
M3 (Labor Management)
Ranked 3 (out of 49) in Scheduling & Workforce Management
2026 Finalist
HotelTechAwards
Hoteliers voted M3 as the #3 Scheduling & Workforce Management provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldM3 Labor Management - Time Clock Through Pay Check
89% recommended by 623 hotels
Davidson Hospitality, Hotel Equities, Sage Hospitality & 620 others
Bell - AI powered product analyst
I analyzed all of M3’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
The brand offers a robust scheduling and workforce management tool that is praised for its ease of adoption and user-friendly interface, especially for users transitioning from other systems. By facilitating rapid training and understanding, it improves operational efficiency, ensuring that hotel staff can be optimally scheduled to align with guest demands. This results in increased staff productivity, enhanced guest satisfaction, and controlled labor costs, ultimately contributing to the hotel's bottom line.
Davidson Hospitality, Hotel Equities, Sage Hospitality & 620 others
Read their reviewsWhat Types of Hotels M3 is Popular For
Size
22 | X-Small (1-9 room)
39 | Small (10-49 room)
170 | Mid-Sized (50-99 room)
423 | Large (100-499 room)
64 | X-Large (500+ room)
Country
652 | United States
30 | Canada
6 | Bahamas
4 | United Kingdom
3 | Singapore
3 | India
2 | Italy
2 | Cayman Islands
1 | United Arab Emirates
1 | New Zealand
1 | Kenya
1 | China
1 | Greece
1 | Malaysia
1 | Denmark
1 | Mexico
1 | Puerto Rico
Type
526 | Branded Hotels
331 | Bed & Breakfast & Inns
287 | Boutique Hotels
255 | Airport/Conference Hotels
226 | Limited Service & Budget Hotels
184 | Luxury Hotels
167 | Resorts
157 | City Center Hotels
87 | Extended Stay & Serviced Apartments
40 | Hostels
28 | Motels
23 | Casinos
20 | RV Parks & Campgrounds
13 | Vacation Rentals & Villas
Region
683 | North America
9 | Central America
8 | Europe
8 | Asia Pacific
1 | Oceania
1 | Middle East
1 | Africa
Category
577 | Hotel Accounting Software
277 | Scheduling & Workforce Management
275 | Business Intelligence
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What is M3?
Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
M3 (Labor Management) is a specialized labor management software designed for the hotel industry. It streamlines payroll processing, daily reporting, and invoice management by seamlessly integrating with various hotel systems. This powerful platform automates labor and scheduling tasks, significantly reducing administrative overhead and enhancing overall efficiency. Real-time labor reporting provides hoteliers with crucial insights into employee productivity and industry labor standards. Customizable reports empower managers to proactively control unnecessary labor expenses, thereby driving cost reduction and boosting revenue effortlessly. With responsive tech support, implementation is smooth, ensuring a positive operational impact for your hotel business.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of M3 products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
M3 Reviews Analyzed: 1
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
M3 Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by M3
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
M3's Provided Description:
"M3 Labor Management streamlines workforce management with labor time optimization, payroll integration, reporting, and mobile access. It offers secure time and attendance options, biometric verification, geofencing, and simplified forecast driven scheduling, bonus distribution, and contractor management, while providing flexible reporting and real-time labor tracking."
FAQs
Capabilities
Mobile Access for Employee Self-Service
Mobile Access for Employee Self-Service
Allow employees to easily clock in and out, view their schedules, and submit time-off requests directly from their mobile devices, enhancing convenience and engagement.
Streamlined Labor Management
Streamlined Labor Management
The platform features a Flexible Dashboard for daily audits, labor metrics comparison across M3 Business Intelligence, Performance Tracking for employee productivity, and secure, tiered access based on employer permissions.
Daily Review of Labor KPI’s
Daily Review of Labor KPI’s
Customized labor models for each employee role to maximize productivity
Customizable Time and Earnings Tracking
Customizable Time and Earnings Tracking
Tailor payroll calculations to fit unique hotel policies, including overtime, holiday pay, and pay-per-room adjustments.
Advanced Timekeeping Security
Advanced Timekeeping Security
Utilize flexible clock-in options like biometric verification and geofencing to prevent time theft by ensuring employees are clocking in where they should be and verifying their identity.
Efficient Scheduling and Labor Optimization
Efficient Scheduling and Labor Optimization
Create schedules based on forecasted demand and track real-time labor variance to optimize staffing levels and control labor costs.
Seamless Employee Record Integration
Seamless Employee Record Integration
Automatically sync employee records with preferred payroll partners, reducing manual entry and minimizing errors
Comprehensive Contractor Management
Comprehensive Contractor Management
Easily set-up contractors, track hours, and export data for payroll or invoice validation, streamlining the management of non-employee labor.
Earnings Distribution Wizard
Earnings Distribution Wizard
Streamline the tedious process of calculating and distributing tips and bonuses based on customizable criteria such as a percentage of hours worked, evenly to all, and more.
Mobile Management for Property Users
Mobile Management for Property Users
Empower property managers with mobile access to key labor data, punch management, and on-the-clock monitoring.
Labor Standards Monitoring and Variance Reporting
Labor Standards Monitoring and Variance Reporting
Keep track of labor performance by comparing actual hours worked against established standards, allowing users to quickly identify variances and make data-driven decisions to optimize staffing and control labor expenses.
Flexible Reporting and Data Export
Flexible Reporting and Data Export
Access a wide range of highly configurable reports and effortlessly export data, enabling users to analyze labor metrics, track performance, and share insights with ease.
Integrations with M3 Suite of Applications
Integrations with M3 Suite of Applications
Leverage seamless integrations with Insight and Accounting Core, to deliver a complete solution for managing labor data.
Features
Shifts & Scheduling
4/5 features
Time Tracking
4/5 features
Analytics & Benchmarking
4/5 features
Tasks & Checklists
4/5 features
Messaging & Communication
4/5 features
Benefits Management
4/5 features
Available Add-ons & Modules
M3 Insight
Business Intelligence
M3 Insight is the advanced analytics and business intelligence tool to enhance budget planning and accurate forecast predictions.
M3 Accounting Core
Hotel Accounting Software
Top back-office software for hospitality, offering accounting, BI, and payroll solutions with real-time reports. The module-based financial solution includes automations, forecast and budgeting, intelligent document imaging, and mission-critical reports to help reduce overhead and labor costs. Stay competitive with comprehensive tools designed for your success.
M3 Reviews Summary
Ease of Use
4.5/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, M3 (Labor Management) is the #2 most trending product in the Scheduling & Workforce Management category (out of 49) and the #57 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreM3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted M3 as the #3 Scheduling & Workforce Management provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
M3 Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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M3 Case Studies
100+ HOTELS IN 30 DAYS: J&P LEFT QUICKBOOKS BEHIND WITH M3 + INOVA
HOW M3 + CORPAY GAVE YEDLA 32 HOURS BACK EVERY MONTH
The Story of Crescent Hotels & Resorts
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
Topeka (United States)
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
Bradenton (United States)
References
"We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis"
Glenn Young
Risk & Financial Officer @
"It is no doubt that M3 is more streamlined, more efficient, and is positively driving our bottom line"
James Fair
Co-Founder @
"Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the revenue from the day."
Keith Schreiner
Senior Vice President of Accounting @
GF Isabel
"Being able to consolidate information very efficiently has saved countless amounts of work hours."
Kurt Gyalog
Director of Business Intelligence @
"Accounting Core is so easy to use; being able to log on and get PnLs and bank reconciliations, setting up users, and having everything in one place is so beneficial."
Mardi Morris
Chief Financial Officer @
"If you are in the hotel business, you use M3!"
Shilpa Vaidya
Controller @
Schahet Hotels, LLC.
Featured Customers
More Products by M3
Hotelier Rating
Looking for specific info?
10
Quick responses and helpful follow-up, with minor copy-paste limits
Controller from 200 to 499 room City Center Hotel in Edison (United States)
Verified
5 days ago
The quick response to my inquiries as well an explanation of how to handle the situation moving forward. Also the follow up when the situation is needed.
United States
United States
Controller
Large Hotel
10
Easy to use with helpful support — daily totals can lag
Accounting Manger from 200 to 499 room Branded Hotel in Fort Wayne (United States)
Verified
13 days ago
Easy to use and all issues resolved quickly and the support team is always helpful when we reach out for assistance.
United States
United States
Accounting Manger
Large Hotel
10
Efficient payables and reporting, but budgeting is clunky
Controller from 75-99 room Boutique in Darien (United States)
Verified
13 days ago
One of my favorite features is the Accounts Payable and payment processing system. It provides an efficient way to manage vendor invoices, track outstanding payables, and process payments. These features help streamline our daily accounting responsibilities and keep our financial operations organized. I also appreciate the financial reporti...
United States
United States
Controller
Mid-Sized Hotel
9
Reliable across PMS systems — but the interface needs work
Chief Operating Officer - Fusion Hospitality from 200 to 499 room Bed & Breakfast & Inn in Biloxi (United States)
Verified
13 days ago
Very good support team, very responsive. It's a solid reliable system and we can run it across the different PMS systems.
United States
United States
Chief Operating Officer - Fusion Hospitality
Large Hotel
10
Easy to use — reporting is difficult to set up
VP of Ops from 200 to 499 room Bed & Breakfast & Inn in Carlsbad (United States)
Verified
13 days ago
Easy to use, I have worked with M3 for a long time now and have thoroughly enoyed the experience. Great job!
United States
United States
VP of Ops
Large Hotel
10
dashboard
Office Manager from 100 to 199 room Branded Hotel in Chico (United States)
Verified
19 days ago
The way you can run checks is excellent. The two step check voiding system took some time getting used to.
United States
United States
Office Manager
Large Hotel
8
Easy daily cost control, but ACH vouchers are clunky
Accounting Manager from 200 to 499 room City Center Hotel in Edison (United States)
Verified
20 days ago
It is easy to use and run the reports for daily cost control. M3 has the partner vendors that help us to reduce our accounting process.
United States
United States
Accounting Manager
Large Hotel
10
Easy to use, but Marriott connection and invoice uploads waste time
General Manager from 200 to 499 room Bed & Breakfast & Inn in Bloomington (United States)
Verified
20 days ago
Easy to use and navigate through.
Thank you; great job. I have nothing more to add. Again, thank you.
Ok.
United States
United States
General Manager
Large Hotel
10
AN EXCEPTIONAL TOOL
AGM from 100 to 199 room Branded Hotel in Denton (United States)
Verified
20 days ago
I am beyond impressed with the exceptional service provided From the moment I first reached out to them, it was clear that customer satisfaction is at the heart of their operations. Every interaction I’ve had has been met with professionalism, attentiveness, and a genuine desire to help. Their team is knowledgeable and well-trained, demonst...
United States
United States
AGM
Large Hotel
7
Accounting Core - Payables module
Payables Accountant from 100 to 199 room Bed & Breakfast & Inn in Richmond (United States)
Verified
20 days ago
Reporting, system is user friendly, ability to scan documents. Prepaid invoice feature streamline amortizations. Payment wizard and export of checks.
United States
United States
Payables Accountant
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
M3 Accounting was built for the hotel industry specifically, so its solutions match and evolve with the industry's needs. M3 offers an excellent tool with comprehensive financial management capabilities, user-friendly interfaces, and integration options.
Showing all answers to: "What does this product or service do well?"
M3 Accounting was built for the hotel industry specifically, so its solutions match and evolve with the industry's needs. M3 offers an excellent tool with comprehensive financial management capabilities, user-friendly interfaces, and integration options.
M3 is the only hospitality accounting resource I would be willing to recommend to our clients. Not only are their services best in class, but their team goes above and beyond for their clients for any given question or request. They truly care about their employees, partners, and their clients at a level I have not seen at other organizations.
M3 Insight allows hoteliers, from corporate to property, to better visualize and utilize data from multiple systems, and provides business insight at-a glance. Their partner and tech teams helped develop an API integration between our solutions that delivers an automated, all-in-one solution for the best customer experience in the market.
M3's suite of products and services is a comprehensive solution for any hotelier. They were developed and are supported by folks who are hoteliers and know what is needed to effectively run properties.
Manage to profit and increase productivity. This is the best way I can describe M3's solutions and services.
M3's solutions are robust enough to manage financial performance across entire portfolios while being user friendly. Powered by 20 years of insight in their field, M3 offers truly custom solutions to fit hotelier's needs.
Question:
What differentiates this product or service from the competition?
Answer:
M3 allows you to customize your reporting depending on your unique needs, they invest in staff training, and leverage operational benchmarking by HotStats to complement their own products and services.
Showing all answers to: "What differentiates this product or service from the competition?"
M3 allows you to customize your reporting depending on your unique needs, they invest in staff training, and leverage operational benchmarking by HotStats to complement their own products and services.
The quality of their service is unmatched. Products and services are on trend and current - as well as user-friendly. M3 partners with industry leaders (like SIB) to offer additional benefits to clients and provide a spotlight on services that can improve operations. Having a trusted partner to vet the legitimacy and impact of a new service prior to engaging is greatly appreciated among our mutual clients.
M3's suite of services is a comprehensive solution that allows hotel operators to proactively manage their labor cost in REAL TIME. Dashboards, easily configured visuals, scheduled reports, workflow, and pulse alerts to any device are inherent with Insight.
It is a full solution that works to provide all the critical data needed by hoteliers and hits the mark. M3 has been developing and enhancing solutions based their own hotel expertise as well as feedback from clients.
They are a great partner who believes in best of the best and works with partners like Inova to provide the HR and Payroll to round out "best total solution" for hoteliers.
M3's integrations and partnerships with other trusted vendors let's hoteliers make the most of their data to drive smarter business decisions. M3 offers integrations that let you manage employees efficiently from hire to retire.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I would advice them to make use of all the support options M3 has to offer to make sure that they are setting up the reports and accounts to meet their unique needs. M3 is very responsive and has multiple ways of communicating with customers, so don't miss your chance to engage with them!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I would advice them to make use of all the support options M3 has to offer to make sure that they are setting up the reports and accounts to meet their unique needs. M3 is very responsive and has multiple ways of communicating with customers, so don't miss your chance to engage with them!
If you are looking for a top-tier accounting solution that can improve operations and provide unmatched reporting, I would put M3 at the top of your list. Not only will you receive top-tier services and products, but you will have a trusted partner (with YEARS of combined first-hand hospitality experience on their workforce) that you can lean on for recommendations throughout your engagement.
M3 is the premiere accounting solution in the hotel space - get on board! And their Labor Analytics tool M3 Insight is changing the way you manage Labor, impacting your bottom line by at least 10% - that is a big number!!
M3 is a must see if looking for a strong solution that is right on target for the hospitality industry. They know their stuff and provide service that is unbeatable. And being in the hospitality space, service is king!
Ask for a demo of their integrations! M3 works with partners to provide robust human resources tools for recruiting, onboarding, employee engagement, benefits administration, daily pay, performance management, learning management and more.
+ 3
recommend
Recommended by
Laura Resco
Director - Hotel Intelligence Americas
@
HotStats
Alexis Werner
Strategic Accounts Manager
@
SIB Fixed Cost Reduction
Stuart Ethridge
EVP - Strategic Partners
@
Netchex
Melanie Crow
SVP Sales Enablement
@
Inova Payroll
Melanie Smith Clary
Partner Marketing Lead
@
Netchex
Laura Resco
Director - Hotel Intelligence Americas
@
HotStats
Alexis Werner
Strategic Accounts Manager
@
SIB Fixed Cost Reduction
Stuart Ethridge
EVP - Strategic Partners
@
Netchex
Melanie Crow
SVP Sales Enablement
@
Inova Payroll
Melanie Smith Clary
Partner Marketing Lead
@
Netchex
Michael Grove
COO
@
Hotstats
Are you a consultant or vendor that recommends M3?
Leave a recommendation
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Visual Matrix PMS
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