Guest Experience
Published by Cendyn
Build a Smart Marketing Strategy for 2022 and Beyond
Ratings Snapshot
98%
Recommend
#12
Popularity index
HT SCORE
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #12 out of 37 in Website Design
Ease of Use
4.8/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support
Cendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Website & Creative Services (Cendyn) Overview
Website & Creative Services (Cendyn) Overview
Inspire travelers with award-winning and powerful website design and technology built specifically for the hospitality industry to personalize the travel planning journey. Cendyn’s CMS leverages the power of the Starling CDP to harness the power of user data, driving clicks and conversions by serving personalized content, offers and imagery based on data pulled from multiple sources such as the ...
About Cendyn View website
Founded in 1996 | Headquarters in Boca Raton United States | 570 employeesCendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an in...
Other Products by Cendyn
1/10
Integrates with
- Property Management Systems
- Guest Surveys & Feedback
- Booking Engine
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What customers love about Website & Creative Services (Cendyn)
98% recommend
Regional Operations Manager in
I use Cendyn products for two hotels, using their booking engine (Traveltripper, which first attracted us to them), their channel manager, their CRS, their web design and maintenance, and their customer management and em...
Group Sales & Events Coordinator
ANURAG BADOLA was great in expediting and answering my questions and efficiently resolving my request. I reached out to get an ETA on my request and he was able to expedite.
Area Director of Revenue Management
Based on my time/experience using the Cendyn booking engine I will say this product is simple to use. The tool is very dynamic with lots of options to customize your hotels rate strategy. The CRS is very user friendly an...
Expert Q&A and Partner Recommendations
Cendyn hasn’t been recommended by any experts or partners yet
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Recommended by
Features
Clients & references
References & testimonials
Cendyn’s website and CMS services were instrumental in redefining Margaritaville Hotel & Resorts’ online visual identity and brand presence. Their teams really understand how to create an optimal ...
Case studies
Cendyn doesn’t have any case studies available
Awards & Certifications
Cendyn doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
December 14, 2022
Website & Creative Services (Cendyn) Review: Cendyn has a lot of great products to help deliver a great guest experience
Area Director of Revenue Management from Resorts in Sunny Isles Beach (United States of America)
Recommend
10/10
What do you like most?
Based on my time/experience using the Cendyn booking engine I will say this product is simple to use. The tool is very dynamic with lots of options to customize your hotels rate strategy. The CRS is very ...
What do you dislike or think could be improved?
I think the look/display of the booking engine can use an update or revamp to offer different ways to display hotel products. Also it would be great to have the capability to authorize credit card through...
Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5
December 02, 2022
Website & Creative Services (Cendyn) Review: Adding new Tabs and pictures to our online menus with Cendyn
Group Sales & Events Coordinator from Luxury Hotels in East Palo Alto (United States of America)
Recommend
10/10
What do you like most?
ANURAG BADOLA was great in expediting and answering my questions and efficiently resolving my request. I reached out to get an ETA on my request and he was able to expedite.
What do you dislike or think could be improved?
I did not have any problems only thing I followed up on was the ETA to complete the second part of my request.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 30, 2022
Website & Creative Services (Cendyn) Review: I am extremely happy I chose Cendyn(Pegasus) as a tech partner, their service has been outstanding.
Regional Operations Manager from Boutiques in Seattle (United States of America)
Recommend
10/10
What do you like most?
I use Cendyn products for two hotels, using their booking engine (Traveltripper, which first attracted us to them), their channel manager, their CRS, their web design and maintenance, and their customer m...
What do you dislike or think could be improved?
I don't have anything important to add here. When I've asked for developments, they've done so already. Madi, Ragul, Jennie, and really everyone we've dealt with has been extraordinarily helpful and knowl...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 11, 2022
Website & Creative Services (Cendyn) Review: Cendyn eMenus
Sales & Catering Coordinator from Resorts in Park City (United States of America)
Recommend
9/10
What do you like most?
What I like the most is how helpful the Cendyn team is. Anurag Badola has been extremely helpful at meeting all of my requests in a timely manner. We are trying to get these menus completed as soon as pos...
What do you dislike or think could be improved?
I think if the program itself was more easily usable it would be helpful. Sometimes it feels like there's extra un-needed steps.
Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4
Pricing
Cendyn hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
What is a Content Management System?
1 year ago
Top Hotel Management Software in 2021 [+Free Guide]
3 months ago
Recent press releases
Guestrev is Getting a Makeover
4 months ago
Cendyn Announces Acquisition of digitalhotelier
6 months ago
Resources & reports
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Content Marketing
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6 Easy Ways to Spruce Up Your Hotel’s Website
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Sales & Catering Coordinator
What I like the most is how helpful the Cendyn team is. Anurag Badola has been extremely helpful at meeting all of my requests in a timely manner. We are trying to get these menus completed as soon as possible and he was...