M3 (Accounting)
4.4 (430 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Justin, Kathey, Laura + 15 more experts recommend M3
Read RecommendationsM3 (Accounting)
Ranked 1 (out of 35) in Finance & Accounting Software
2023 Winner
Hotel Software
Hoteliers voted M3 as the #1 Finance & Accounting Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldAccounting software and service to power hospitality company performance
88% recommended by 431 hotels
Davidson Hospitality, Hotel Equities, Sage Hospitality & 428 others
More than 50% of M3’s reviews come from United States of America.
Ratings Summary
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.2/5
Recommended by
Achievements
This vendor's trending score is rising, M3 (Accounting) is the #1 most trending product in the Finance & Accounting Software category (out of 35) and the #26 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreM3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted M3 as the #1 Finance & Accounting Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About M3 (Accounting)
Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
The best back-office hosted software solution provider for the Hospitality Industry. We provide accounting, business intelligence, and payroll solutions across all brands and independent hotels in the U.S. and Canada. Our enterprise level solution allows franchisees access to their financial and operating information in real-time with user friendly reports. Our clients are able to reduce overhead and labor by leveraging our solutions to remain competitive in the industry.
Capabilities
Scalable for growth
Scalable for growth
From single-properties to portfolios in the hundreds, M3’s solutions fit any portfolio size.
Cost & time savings
Cost & time savings
M3 provides a best-of-suite solution allowing hoteliers to dramatically reduce the number of systems required at the corporate level.
Tax & Reporting
Tax & Reporting
Report Writer customizes financial reports and how you want to see your data. Easily Set Tax by inputting predetermined tax rates for vendor invoices for use, sales, VAT, GST/PST/HST, and vendor withholding. Automatic 1099 & 1096 forms print data on US 1099/1096 IRS tax forms. Customizable Import / Export transfers data for JE’s, checks, invoices, vendors, budgets, historical data, and much more.
Planning & Management
Planning & Management
Quickly Setup Budgets with key metrics and a feature to lock metrics, ensuring they stay consistent across properties. Accurately Forecast and create multiple forecasts with key metrics for comparison across periods. Track Construction Project costs, set up as many as 3 budgets, associate JE’s, and vendor invoices to each project. Increase User Security with customized user access groups and roles for specific modules, functions, and properties.
Data Processing
Data Processing
Customize Daily Report with automatic PMS Importing and Daily Report rollover. Robust, Multi-Company, Accounts Payable module with partial payment schedules. Prepay Invoices in our Accounts Payable module limiting user error. MultiCurrency Exchange Rates and recurring invoices. Intelligent Document Imaging allows image and document attachments to vendor invoices and journal entries. Customizable General Ledger and chart of accounts.
Finance
Finance
Customized Financial reports how you want to see them. Automate Check Writing, check layouts, vendor payments (multiple properties), ACH, checks, ePay, and virtual credit cards. Cash Management across properties with cleared transactions and import reconciliation.
Secure data storage
Secure data storage
Your data is safe, secure, and always available through SSAE-16 audited data centers.
Features
Accounting
4/5 features
Forecasting & Budgeting
4/5 features
Reporting
4/5 features
Compliance & Tax
4/5 features
Data Management & Integration
4/5 features
Available Add-ons & Modules
CoreSelect
The M3 CoreSelect solution is the newest accounting and financial reporting offering from M3. It is a self-service accounting and financial data management solution targeting smaller portfolio hotel owners, operators, and management companies.
Tax & Reporting
Report Writer customizes financial reports and how you want to see your data.
Easily Set Tax by inputting predetermined tax rates for vendor invoices for use, sales, VAT, GST/PST/HST, and vendor withholding.
Automatic 1099 & 1096 forms print data on US 1099/1096 IRS tax forms.
Customizable Import / Export transfers data for JE’s, checks, invoices, vendors, budgets, historical data, and much more.
Planning & Management
Quickly Setup Budgets with key metrics and a feature to lock metrics, ensuring they stay consistent across properties.
Accurately Forecast and create multiple forecasts with key metrics for comparison across periods.
Track Construction Project costs, set up as many as 3 budgets, associate JE’s, and vendor invoices to each project.
Increase User Security with customized user access groups and roles for specific modules, functions, and properties.
Data Processing
Customize Daily Report with automatic PMS Importing and Daily Report rollover.
Robust, Multi-Company, Accounts Payable module with partial payment schedules.
Prepay Invoices in our Accounts Payable module limiting user error.
MultiCurrency Exchange Rates and recurring invoices.
Intelligent Document Imaging allows image and document attachments to vendor invoices and journal entries.
Customizable General Ledger and chart of accounts.
Finance
Customized Financial reports how you want to see them.
Automate Check Writing, check layouts, vendor payments (multiple properties), ACH, checks, ePay, and virtual credit cards.
Cash Management across properties with cleared transactions and import reconciliation.
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Success Stories
References
"We have been able to hand our hotel General Managers a tool to see their labor costs versus their budget on a daily, weekly, bi-weekly, bi-monthly, and monthly basis"
Glenn Young
Risk & Financial Officer @
"It is no doubt that M3 is more streamlined, more efficient, and is positively driving our bottom line"
James Fair
Co-Founder @
"Insight's ability to integrate with third-party data, such as Smith Travel and brand Guest Satisfaction Scores (GSS), is important because owners want to see more than just the revenue from the day."
Keith Schreiner
Senior Vice President of Accounting @
GF Hotels & Resorts
"Being able to consolidate information very efficiently has saved countless amounts of work hours."
Kurt Gyalog
Director of Business Intelligence @
"Accounting Core is so easy to use; being able to log on and get PnLs and bank reconciliations, setting up users, and having everything in one place is so beneficial."
Mardi Morris
Chief Financial Officer @
"If you are in the hotel business, you use M3!"
Shilpa Vaidya
Controller @
Schahet Hotels, LLC.
Featured Customers
Popularity by Segment
Size
10 | X-Small (1-9 room)
5 | Small (10-24 room)
30 | Medium (25-74 room)
234 | Large (75-199 room)
188 | X-Large (200+ room)
Country
473 | United States of America
18 | Canada
2 | Cayman Islands
2 | United Kingdom
2 | Philippines
1 | Bahamas
1 | India
1 | Denmark
Type
315 | Branded Hotels
101 | Limited Service & Budget Hotels
100 | Bed & Breakfast & Inns
66 | Luxury Hotels
58 | Resorts
50 | Boutiques
42 | Airport/Conference Hotels
30 | Extended Stay & Serviced Apartments
18 | Hostels
14 | Motels
11 | City Center Hotels
10 | RV Parks & Campgrounds
5 | Vacation Rentals & Villas
2 | Casinos
Region
491 | North America
3 | Europe
3 | Asia Pacific
3 | Central America
Category
430 | Finance & Accounting Software
159 | Business Intelligence
154 | Scheduling & Labor Management
More Products by M3
Hotelier Rating
8
Used for Invoices and Budget Management
Assistant General Manager from 75-99 room Branded Hotel in Lincoln (United States of America)
Verified
2 days ago
I have only been using M3 personally for a month now and it was incredibly easy to pick up and use. The invoice system keeps me from inputting the same one twice which is a great addition. It is also super easy to rollover my days and find my budgeting. I also liked that it makes it easy to find any variance issues i maybe havinf each day.
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Great tool for accounting and forecast
General Manager from 100 to 199 room Branded Hotel in Maple Grove (United States of America)
Verified
2 days ago
- Ease of entering invoices - Simple way to see if invoice is paid - Great for hotel daily data showing.
United States of America
United States of America
General Manager
Large Hotel
10
A review from someone who picked up 2 different Accounting suits in one year
Staff Accountant from 100 to 199 room Boutique in New York (United States of America)
Verified
3 days ago
Although the setup for the daily report modules may seem daunting, the plethora of options allows a user to shape every aspect of the daily report to meet the needs of a particular company or division, be it hotel or restaurant. Adding new codes from Opera or Micros becomes natural after awhile, and users will quickly understand how to add...
United States of America
United States of America
Staff Accountant
Large Hotel
5
Servicable but slow and cumbersome.
from 75-99 room Bed & Breakfast & Inn in Jackson (United States of America)
Verified
3 days ago
It works, most of the time. Good customer support service that is usually very friendly and responsive, although some support follow up may take several hours for resolution and many times is via email. The product is fairly simple to navigate and teach to new users with limited financial app experience. The product is fairly common amoung...
United States of America
United States of America
Large Hotel
8
Fast and Efficient
General Manager from 50-74 room Bed & Breakfast & Inn in Portsmouth (United States of America)
Verified
3 days ago
If there is an issue, support addresses it immediately. It is so easy to use, even in a large company. I love the way the night audit report automatically loads in to the software. If for some reason it doesn't, I'm able to just send an email and it will upload it again. When doing this, I don't lose all my work as I can choose to just upda...
United States of America
United States of America
General Manager
Medium Hotel
10
Excellant software easy to learn and teach!
Area Operations Manager from 500+ room Branded Hotel in Ocean City (United States of America)
Verified
3 days ago
Same as above, as well as easy to understand financial statements and general ledgers.....tech support is very helpful as well
United States of America
United States of America
Area Operations Manager
X-Large Hotel
10
Night Auditor POV
Hotel Night Auditor from 75-99 room Bed & Breakfast & Inn in Kihei (United States of America)
Verified
3 days ago
As a hotel night auditor I use M3 accounting and finance every night to collaborate our daily data. Easy to use software and tech support is very knowledgeable and helpful. I also use the accounts payable to post invoices.
United States of America
United States of America
Hotel Night Auditor
Large Hotel
10
WHAT ELSE CAN YOU ASK FOR
staff accountant from 100 to 199 room Boutique in Cebu City (Philippines)
Verified
3 days ago
if you have a question, they respond right away. they always follow up for any case to make sure that they answered all our concerns.
Philippines
Philippines
staff accountant
Large Hotel
10
M3 has been easy to work with
General Manager from 75-99 room Bed & Breakfast & Inn in Janesville (United States of America)
Verified
4 days ago
The ease of use while enter bills for payment and ability to look up past invoices as well as the use for budgeting purposes. Whenever, I have had to call support they are very helpful and friendly. I've always gotten the issue resolved and appreciate their friendly demeanor. The system for what I use it for is easy to navigate and use on...
United States of America
United States of America
General Manager
Large Hotel
10
Finance
General Manager from 100 to 199 room Boutique in Tampa (United States of America)
Verified
4 days ago
It is very user friendly. I like how you are able to monever threw the application. It is also very easy to use.
United States of America
United States of America
General Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
M3's accounting core is the industry standard in accounting because it is designed specifically by and for hoteliers. All other accounting systems needed to be shoe-horned to fit the management company and how hotel operates.
Showing all answers to: "What does this product or service do well?"
M3's accounting core is the industry standard in accounting because it is designed specifically by and for hoteliers. All other accounting systems needed to be shoe-horned to fit the management company and how hotel operates.
It is very comprehensive, easy to use and, most importantly, specifically geared for hotel management companies. The can-do attitude of the support staff is top notch. Also, M3 is committed to ensuring the product is up-to-date and secure with the latest technology.
M3 Accounting was built for the hotel industry specifically, so its solutions match and evolve with the industry's needs. M3 offers an excellent tool with comprehensive financial management capabilities, user-friendly interfaces, and integration options.
Employee data flows seamlessly from the payroll module within Inova HCM to the M3 time management system, eliminating the need to export and import files when employees are added or removed, or when there are changes in jobs or rates of pay
This product streamlines visibility and houses the accounting process in a way that is so helpful to a number of our Hotelier, Lodging, and housing clients.
Without M3 we would surely be searching for something that fits what out Hospitality clients require
Question:
What differentiates this product or service from the competition?
Answer:
As noted above, the key differentiator is M3's sole focus on the hospitality industry and on the features and functionalities that hoteliers need. For example, M3 has invested heavily in integrations with Actabl to make sure that hoteliers avoid manual data entry and other labor-intensive tasks.
Showing all answers to: "What differentiates this product or service from the competition?"
As noted above, the key differentiator is M3's sole focus on the hospitality industry and on the features and functionalities that hoteliers need. For example, M3 has invested heavily in integrations with Actabl to make sure that hoteliers avoid manual data entry and other labor-intensive tasks.
The service is superb and tailored to meet the needs of the hotel industry. Many have worked in hotels and understand the nuances of the business. As mentioned before, M3 is 100 committed to making their product suite competitive, secure and the best in the business.
They are a wonderful partner to work with and shares our vision to provide the best experience possible for our mutual clients.
M3 allows you to customize your reporting depending on your unique needs, they invest in staff training, and leverage operational benchmarking by HotStats to complement their own products and services.
The services available through their system and partnerships differentiates M3 from what it offers clients and prospects. Also, the people behind M3 have always been incredible - hardworking, kind and want the best for everyone involved. They're knowledgeable about the industry, their product and how to help their clients best!
This product streamlines visibility and houses the accounting process in a way that is so helpful to a number of our hospitality clients. The helpfulness and kindness of the M3 staff is second to none to both ourselves at Paymerang and our varied clients within the Hospitality world.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
M3 not only has an amazing product and intense focus on delivering for their customers - but they also understand that the needs of the customer extend to other products and services (which in turn enhances the experience for the customer). That ecosystem is very powerful.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
M3 not only has an amazing product and intense focus on delivering for their customers - but they also understand that the needs of the customer extend to other products and services (which in turn enhances the experience for the customer). That ecosystem is very powerful.
M3 is the best in the hotel business in providing accounting, TLM and analytics to help you run your operation better. Be sure to look at their entire product suite. They have invested considerably in new technology to ensure their clients have the best tools available to optimize staffing, monitor expenses and trends and run a more profitable business.
I would advice them to make use of all the support options M3 has to offer to make sure that they are setting up the reports and accounts to meet their unique needs. M3 is very responsive and has multiple ways of communicating with customers, so don't miss your chance to engage with them!
Have a conversation with M3. Demo the product. Engage with the staff. Check out the additional services and options they offer. I believe all these pieces will best help guide your decision when considering M3.
I would give the advice to switch over to M3 Accounting to have a better handle on the management and visibility of your AP Process allowing you to save time and allow you to get to more important, higher value added tasks!
Recommended by
Justin Call
Chief Legal Officer & SVP of Key Partnerships
@
Actabl
Kathey Palmer
Chief Growth Officer
@
Inova Payroll, Inc.
Laura Resco
Director - Hotel Intelligence Americas
@
HotStats
Leah Streeval
Events Manager
@
Inova
Glen Wetherall
Partner Marketing Manager
@
Paymerang
Justin Call
Chief Legal Officer & SVP of Key Partnerships
@
Actabl
Kathey Palmer
Chief Growth Officer
@
Inova Payroll, Inc.
Laura Resco
Director - Hotel Intelligence Americas
@
HotStats
Leah Streeval
Events Manager
@
Inova
Glen Wetherall
Partner Marketing Manager
@
Paymerang
Jeannette King
Marketing Manager
@
HotStats
Melanie Crow
SVP Sales Enablement
@
Inova Payroll, Inc.
Sarah Duguay
Marketing & Communications Specialist
@
WebRezPro Property Management System
Jesse LaJoye
VP, Channel Partnerships
@
Trinteech
Michael Grove
COO
@
Hotstats
Colleen Crist
VP Partnerships
@
Paymerang
Alexis Werner
Strategic Accounts Manager
@
SIB Fixed Cost Reduction
Stuart Ethridge
EVP - Strategic Partners
@
Netchex
Melanie Crow
SVP Sales Enablement
@
Inova Payroll
Michael Prall
Vice President
@
Paymerang
Christian Johnson
Vice President of Channel Partnerships
@
SIB Fixed Cost Reductions
Melanie Smith Clary
Partner Marketing Lead
@
Netchex
Rebecca Ellis
Channel Manager
@
Trintech
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Posts
M3
1 month ago
M3 Unleashes Cutting-Edge, Next-Generation Accounting Platform
M3
2 months ago
M3 and Trintech Release New Enhancements to Streamline Financial Processes
M3
3 months ago
M3 Announces Promotion of Two Senior Executives
M3
3 months ago
A Blueprint for Success: Unraveling the Complexities of Budgeting and Forecasting
M3
6 months ago
M3 Achieves Remarkable Q1 Sales Results as the Leading Provider of Back-Office Solutions for the Hospitality Industry
M3
7 months ago
M3 Honored as Gold Stevie® Award Winner in 2023 American Business Awards®
M3
8 months ago
M3 Announces Upcoming 2023 Conference Season Attendance
M3
9 months ago
M3 Named 2022 Best Cloud-Based Financial Platform by Innovation in Business
M3
10 months ago
M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards
M3
11 months ago
M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone
M3
1 year ago
GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio
M3
1 year ago
M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures
M3
1 year ago
M3’s Director of Development, Named a Timmy Award Best Tech Manager Finalist
M3
1 year ago
M3 Releases Geofencing and Beacon Features Within Labor Management Mobile App
M3
1 year ago
M3 Eases Back-Office Processes For Summit Hospitality
M3
1 year ago
M3 Releases New Features Within Budget and Forecast Tool
M3
1 year ago
M3 Aids GF Hotels & Resorts in Exponential Growth
M3
1 year ago
3 Strategies to Reduce Mail Related Check Fraud at Your Hotel
M3
1 year ago
M3 Adds 7,000th Hotel as Record Growth Continues
M3
1 year ago
M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award
M3
1 year ago
M3 Releases New Features Within Labor Management Mobile App
M3
1 year ago
M3 Recognized as Top Employer in Greater Atlanta Area
M3
1 year ago
M3 Recognized as Company of the Year - Hospitality & Leisure in 2022 American Business Awards®
M3
1 year ago
M3 Benefits Luminous Hotel Management Through the Power of It's Top Rated Hotel Accounting Solution
M3
1 year ago
M3 and Trintech Announce Strategic Partnership to Help the Hospitality Industry Streamline and Automate the Financial Close Process
M3
1 year ago
M3 Helps Launch $350k Ukraine Relief Initiative by Becoming a Founding Partner of HospitalityforPeace.org
M3
1 year ago
M3 Announces Keynote Speaker for 2022 Partners’ Meeting
M3
1 year ago
M3’s New Mobile App Takes the Work out of Labor Management
M3
1 year ago
M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards
M3
2 years ago
M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers
M3
2 years ago
M3 to Showcase Latest Offerings and Developments at 2021 HITEC Dallas
M3
2 years ago
How To Choose a Hotel Accounting Package
M3
2 years ago
M3 Receives National Recognition as Top 2021 Employer
M3
2 years ago
M3 Looks Ahead to 2021 AAHOA Convention
M3
2 years ago
M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards
M3
2 years ago
M3 Welcomes Over 25 New Accounting Core Customers
M3
2 years ago
M3 Launches Labor Management Mobile App
M3
2 years ago
M3 Donates $100,000 to Support India COVID-19 Relief
M3
2 years ago
M3 Welcomes Sage Hotel Management to Growing Customer Base
M3
2 years ago
How Hoteliers Should React to New Forecasting Challenges in 2021
Integrations
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Support
Verified Support
M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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