M3 (Accounting)

4.4 (430 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Justin, Kathey, Laura + 15 more experts recommend M3

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M3 (Accounting)

4.4 (430 REVIEWS)

Ranked 1 (out of 35) in Finance & Accounting Software

2023 Winner Hotel Software

Hoteliers voted M3 as the #1 Finance & Accounting Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Accounting software and service to power hospitality company performance

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More than 50% of M3’s reviews come from United States of America.

Ratings Summary

4.4
Very Good
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.3/5
Implementation
4.2/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, M3 (Accounting) is the #1 most trending product in the Finance & Accounting Software category (out of 35) and the #26 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted M3 as the #1 Finance & Accounting Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About M3 (Accounting)
Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
The best back-office hosted software solution provider for the Hospitality Industry. We provide accounting, business intelligence, and payroll solutions across all brands and independent hotels in the U.S. and Canada. Our enterprise level solution allows franchisees access to their financial and operating information in real-time with user friendly reports. Our clients are able to reduce overhead and labor by leveraging our solutions to remain competitive in the industry.

Capabilities

Scalable for growth

Cost & time savings

Tax & Reporting

Planning & Management

Data Processing

Features

Accounting

4/5 features

Forecasting & Budgeting

4/5 features

Reporting

4/5 features

Compliance & Tax

4/5 features

Data Management & Integration

4/5 features

Available Add-ons & Modules

CoreSelect

The M3 CoreSelect solution is the newest accounting and financial reporting offering from M3. It is a self-service accounting and financial data management solution targeting smaller portfolio hotel owners, operators, and management companies.

PREMIUM ADD-ON

Tax & Reporting

Report Writer customizes financial reports and how you want to see your data. Easily Set Tax by inputting predetermined tax rates for vendor invoices for use, sales, VAT, GST/PST/HST, and vendor withholding. Automatic 1099 & 1096 forms print data on US 1099/1096 IRS tax forms. Customizable Import / Export transfers data for JE’s, checks, invoices, vendors, budgets, historical data, and much more.

INCLUDED

Planning & Management

Quickly Setup Budgets with key metrics and a feature to lock metrics, ensuring they stay consistent across properties. Accurately Forecast and create multiple forecasts with key metrics for comparison across periods. Track Construction Project costs, set up as many as 3 budgets, associate JE’s, and vendor invoices to each project. Increase User Security with customized user access groups and roles for specific modules, functions, and properties.

INCLUDED

Data Processing

Customize Daily Report with automatic PMS Importing and Daily Report rollover. Robust, Multi-Company, Accounts Payable module with partial payment schedules. Prepay Invoices in our Accounts Payable module limiting user error. MultiCurrency Exchange Rates and recurring invoices. Intelligent Document Imaging allows image and document attachments to vendor invoices and journal entries. Customizable General Ledger and chart of accounts.

INCLUDED

Finance

Customized Financial reports how you want to see them. Automate Check Writing, check layouts, vendor payments (multiple properties), ACH, checks, ePay, and virtual credit cards. Cash Management across properties with cleared transactions and import reconciliation.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

M3 Average M3

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2

Success Stories

6

References

9

Featured Customers

Popularity by Segment

Size

10 | X-Small (1-9 room)

5 | Small (10-24 room)

30 | Medium (25-74 room)

234 | Large (75-199 room)

188 | X-Large (200+ room)

Country

473 | United States of America

18 | Canada

2 | Cayman Islands

2 | United Kingdom

2 | Philippines

1 | Bahamas

1 | India

1 | Denmark

Type

315 | Branded Hotels

101 | Limited Service & Budget Hotels

100 | Bed & Breakfast & Inns

66 | Luxury Hotels

58 | Resorts

50 | Boutiques

42 | Airport/Conference Hotels

30 | Extended Stay & Serviced Apartments

18 | Hostels

14 | Motels

11 | City Center Hotels

10 | RV Parks & Campgrounds

5 | Vacation Rentals & Villas

2 | Casinos

Region

491 | North America

3 | Europe

3 | Asia Pacific

3 | Central America

Category

430 | Finance & Accounting Software

159 | Business Intelligence

154 | Scheduling & Labor Management

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Hotelier Rating

Excellent
355
Very Good
65
Average
45
Poor
26
Terrible
17

Property Size

  • X-Small (10)
  • Small (5)
  • Medium (30)
  • Large (234)
  • X-Large (188)

Country

  • United States of America
    United States of America
    (473)
  • Canada
    Canada
    (18)
  • Cayman Islands
    Cayman Islands
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • Philippines
    Philippines
    (2)
  • Bahamas
    Bahamas
    (1)
  • India
    India
    (1)
  • Denmark
    Denmark
    (1)

Region

  • North America
    North America
    (491)
  • Europe
    Europe
    (3)
  • Asia Pacific
    Asia Pacific
    (3)
  • Central America
    Central America
    (3)
8

Used for Invoices and Budget Management

Assistant General Manager from 75-99 room Branded Hotel in Lincoln (United States of America)

Verified
2 days ago
I have only been using M3 personally for a month now and it was incredibly easy to pick up and use. The invoice system keeps me from inputting the same one twice which is a great addition. It is also super easy to rollover my days and find my budgeting. I also liked that it makes it easy to find any variance issues i maybe havinf each day.
Country United States of America
Assistant General Manager
Large Hotel
10

Great tool for accounting and forecast

General Manager from 100 to 199 room Branded Hotel in Maple Grove (United States of America)

Verified
2 days ago
- Ease of entering invoices - Simple way to see if invoice is paid - Great for hotel daily data showing.
Country United States of America
General Manager
Large Hotel
10

A review from someone who picked up 2 different Accounting suits in one year

Staff Accountant from 100 to 199 room Boutique in New York (United States of America)

Verified
3 days ago
Although the setup for the daily report modules may seem daunting, the plethora of options allows a user to shape every aspect of the daily report to meet the needs of a particular company or division, be it hotel or restaurant. Adding new codes from Opera or Micros becomes natural after awhile, and users will quickly understand how to add...
Country United States of America
Staff Accountant
Large Hotel
5

Servicable but slow and cumbersome.

from 75-99 room Bed & Breakfast & Inn in Jackson (United States of America)

Verified
3 days ago
It works, most of the time. Good customer support service that is usually very friendly and responsive, although some support follow up may take several hours for resolution and many times is via email. The product is fairly simple to navigate and teach to new users with limited financial app experience. The product is fairly common amoung...
Country United States of America
Large Hotel
8

Fast and Efficient

General Manager from 50-74 room Bed & Breakfast & Inn in Portsmouth (United States of America)

Verified
3 days ago
If there is an issue, support addresses it immediately. It is so easy to use, even in a large company. I love the way the night audit report automatically loads in to the software. If for some reason it doesn't, I'm able to just send an email and it will upload it again. When doing this, I don't lose all my work as I can choose to just upda...
Country United States of America
General Manager
Medium Hotel
10

Excellant software easy to learn and teach!

Area Operations Manager from 500+ room Branded Hotel in Ocean City (United States of America)

Verified
3 days ago
Same as above, as well as easy to understand financial statements and general ledgers.....tech support is very helpful as well
Country United States of America
Area Operations Manager
X-Large Hotel
10

Night Auditor POV

Hotel Night Auditor from 75-99 room Bed & Breakfast & Inn in Kihei (United States of America)

Verified
3 days ago
As a hotel night auditor I use M3 accounting and finance every night to collaborate our daily data. Easy to use software and tech support is very knowledgeable and helpful. I also use the accounts payable to post invoices.
Country United States of America
Hotel Night Auditor
Large Hotel
10

WHAT ELSE CAN YOU ASK FOR

staff accountant from 100 to 199 room Boutique in Cebu City (Philippines)

Verified
3 days ago
if you have a question, they respond right away. they always follow up for any case to make sure that they answered all our concerns.
Country Philippines
staff accountant
Large Hotel
10

M3 has been easy to work with

General Manager from 75-99 room Bed & Breakfast & Inn in Janesville (United States of America)

Verified
4 days ago
The ease of use while enter bills for payment and ability to look up past invoices as well as the use for budgeting purposes. Whenever, I have had to call support they are very helpful and friendly. I've always gotten the issue resolved and appreciate their friendly demeanor. The system for what I use it for is easy to navigate and use on...
Country United States of America
General Manager
Large Hotel
10

Finance

General Manager from 100 to 199 room Boutique in Tampa (United States of America)

Verified
4 days ago
It is very user friendly. I like how you are able to monever threw the application. It is also very easy to use.
Country United States of America
General Manager
Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

M3's accounting core is the industry standard in accounting because it is designed specifically by and for hoteliers. All other accounting systems needed to be shoe-horned to fit the management company and how hotel operates.

Question:

What differentiates this product or service from the competition?

Answer:

As noted above, the key differentiator is M3's sole focus on the hospitality industry and on the features and functionalities that hoteliers need. For example, M3 has invested heavily in integrations with Actabl to make sure that hoteliers avoid manual data entry and other labor-intensive tasks.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

M3 not only has an amazing product and intense focus on delivering for their customers - but they also understand that the needs of the customer extend to other products and services (which in turn enhances the experience for the customer). That ecosystem is very powerful.

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Are you a consultant or vendor that recommends M3? Leave a recommendation

Posts

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M3

1 month ago

M3 Unleashes Cutting-Edge, Next-Generation Accounting Platform

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M3

2 months ago

M3 and Trintech Release New Enhancements to Streamline Financial Processes

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M3

3 months ago

M3 Announces Promotion of Two Senior Executives

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M3

3 months ago

A Blueprint for Success: Unraveling the Complexities of Budgeting and Forecasting

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M3

6 months ago

M3 Achieves Remarkable Q1 Sales Results as the Leading Provider of Back-Office Solutions for the Hospitality Industry

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M3

7 months ago

M3 Honored as Gold Stevie® Award Winner in 2023 American Business Awards®

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M3

8 months ago

M3 Announces Upcoming 2023 Conference Season Attendance

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M3

9 months ago

M3 Named 2022 Best Cloud-Based Financial Platform by Innovation in Business

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M3

10 months ago

M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards

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M3

11 months ago

M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone

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M3

1 year ago

GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio

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M3

1 year ago

M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures

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M3

1 year ago

M3’s Director of Development, Named a Timmy Award Best Tech Manager Finalist

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M3

1 year ago

M3 Releases Geofencing and Beacon Features Within Labor Management Mobile App

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M3

1 year ago

M3 Eases Back-Office Processes For Summit Hospitality

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M3

1 year ago

M3 Releases New Features Within Budget and Forecast Tool

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M3

1 year ago

M3 Aids GF Hotels & Resorts in Exponential Growth

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M3

1 year ago

3 Strategies to Reduce Mail Related Check Fraud at Your Hotel

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M3

1 year ago

M3 Adds 7,000th Hotel as Record Growth Continues

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M3

1 year ago

M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award

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M3

1 year ago

M3 Releases New Features Within Labor Management Mobile App

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M3

1 year ago

M3 Recognized as Top Employer in Greater Atlanta Area

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M3

1 year ago

M3 Recognized as Company of the Year - Hospitality & Leisure in 2022 American Business Awards®

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M3

1 year ago

M3 Benefits Luminous Hotel Management Through the Power of It's Top Rated Hotel Accounting Solution

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M3

1 year ago

M3 and Trintech Announce Strategic Partnership to Help the Hospitality Industry Streamline and Automate the Financial Close Process

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M3

1 year ago

M3 Helps Launch $350k Ukraine Relief Initiative by Becoming a Founding Partner of HospitalityforPeace.org

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M3

1 year ago

M3 Announces Keynote Speaker for 2022 Partners’ Meeting

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M3

1 year ago

M3’s New Mobile App Takes the Work out of Labor Management

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M3

1 year ago

M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards

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M3

2 years ago

M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers

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M3

2 years ago

M3 to Showcase Latest Offerings and Developments at 2021 HITEC Dallas

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M3

2 years ago

How To Choose a Hotel Accounting Package

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M3

2 years ago

M3 Receives National Recognition as Top 2021 Employer

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M3

2 years ago

M3 Looks Ahead to 2021 AAHOA Convention

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M3

2 years ago

M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards

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M3

2 years ago

M3 Welcomes Over 25 New Accounting Core Customers

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M3

2 years ago

M3 Launches Labor Management Mobile App

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M3

2 years ago

M3 Donates $100,000 to Support India COVID-19 Relief

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M3

2 years ago

M3 Welcomes Sage Hotel Management to Growing Customer Base

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M3

2 years ago

How Hoteliers Should React to New Forecasting Challenges in 2021

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Support

Verified Support

M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

88%

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