M3 (Accounting)

4.3 (296 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Alexis, Stuart, Melanie + 9 more experts recommend M3

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M3 (Accounting)

4.3 (296 REVIEWS)

Ranked 1 (out of 33) in Finance & Accounting Software

2023 Winner Hotel Software

Hoteliers voted M3 as the #1 Finance & Accounting Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Accounting software and service to power hospitality company performance

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Ratings Summary

4.3
Very Good
296 reviews
Ease of Use
4.3/5
Customer Support
4.5/5
ROI
4.2/5
Implementation
4.2/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, M3 (Accounting) is the #1 most trending product in the Finance & Accounting Software category (out of 33) and the #20 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

M3 has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted M3 as the #1 Finance & Accounting Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About M3 (Accounting)
Founded in 1998 | Headquarters in Lawrenceville (United States) | 554 employees
The best back-office hosted software solution provider for the Hospitality Industry. We provide accounting, business intelligence, and payroll solutions across all brands and independent hotels in the U.S. and Canada. Our enterprise level solution allows franchisees access to their financial and operating information in real-time with user friendly reports. Our clients are able to reduce overhead and labor by leveraging our solutions to remain competitive in the industry.

Capabilities

Scalable for growth

Cost & time savings

Tax & Reporting

Planning & Management

Data Processing

Features

Accounting

4/5 features

Forecasting & Budgeting

4/5 features

Reporting

4/5 features

Compliance & Tax

4/5 features

Data Management & Integration

4/5 features

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

M3 Average M3

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2

Success Stories

6

References

9

Featured Customers

Popularity by Segment

Size

130 | X-Large (200+ room)

123 | Large (75-199 room)

11 | Medium (25-74 room)

6 | X-Small (1-9 room)

5 | Small (10-24 room)

Type

176 | Branded Hotels

52 | Limited Service & Budget Hotels

49 | Bed & Breakfast & Inns

35 | Resorts

32 | Luxury Hotels

27 | Boutiques

23 | Airport/Conference Hotels

20 | Extended Stay & Serviced Apartments

12 | Hostels

12 | Motels

8 | City Center Hotels

5 | RV Parks & Campgrounds

3 | Vacation Rentals & Villas

1 | Casinos

Region

305 | North America

3 | Central America

2 | Europe

Category

296 | Finance & Accounting Software

94 | Business Intelligence

78 | Scheduling & Labor Management

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296

Reviews

11

Expert Recommendations

Hotelier Rating

Excellent
213
Very Good
36
Average
31
Poor
20
Terrible
18

By Product

  • Finance & Accounting Software
    Finance & Accounting Software
  • Business Intelligence
    Business Intelligence
  • Scheduling & Labor Management
    Scheduling & Labor Management

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Central America
    Central America
6

Satisfied, but hopeful for improvements.

Accounts Payable Specialist from 100 to 199 room Luxury Hotel in Whitefish (United States of America)

Verified
5 days ago
The software is mostly user friendly, and reporting is pretty straight forward. The tech service team is usually quick to respond to challenges. I love that you offer periodic Q&A sessions. Accounting Core is always implementing updates and improving the functionality. Everyone I've worked with has always been friendly and willing to help.
8

Very straight forward and easy to use

Accounts Payable from 75-99 room Branded Hotel in Monterey Park (United States of America)

Verified
10 days ago
For accounting purposes M3 allows me to input key data that I need saved. If there's a mistake in my numbers, M3 will allow me to navigate and easily find where the problem is. I really enjoy that the software is very straight forward and easy to use. It allows me to reconcile all my accounts into one place with no hassle.
10

Good Service

AP Manager from 500+ room Branded Hotel in Charlotte (United States of America)

Verified
10 days ago
The help with all things when there are issues. The customer support techs are great and always patient when anwering my questions
8

Senior Bookkeeper

Senior Bookkeeper from 200 to 499 room Luxury Hotel in Westbrook (United States of America)

Verified
10 days ago
Tech Support is usually very responsive and helpful. Shout out to David who always goes above and beyond to help! The online tutorials are helpful. Insight makes the annual budget process so much easier. I like the ability to drill into reports. Processing intercompany payments is super easy. The AP module is super user friendly.
7

Robust accounting software for hotels

Accountant from 500+ room Branded Hotel in Salt Lake City (United States of America)

Verified
10 days ago
Love all the reporting features and customization options. Document imaging, when working, is very useful. Daily report integration with property PMS is also extremely useful. AP module is very nice and love having the option to break out prepaids and set up recurring entries. I really appreciate the level of control corporate office has ov...
10

M3 Accounting Core Review

Controller from 200 to 499 room Branded Hotel in Lincolnshire (United States of America)

Verified
12 days ago
1) M3 integrated system, tying PMS to daily report, and then into bank reconciliation and general ledger posting is great! This enables us to balance cash accounts daily and generate accurate cash position reports in a timely manner.2) Financial statement creation is complex but well worth it considering the many reports that can be produce...
7

Good software but not robust enough at the enterprise level

Financial Controller from 500+ room Branded Hotel in Frederick (United States of America)

Verified
12 days ago
I like the integrity of the deposits and disbursements, bank account functions I like the interfacing to third party and labor and financial wizard The service is good The software performs well overall
10

Couldn't be happier at work

Front Office Manager from 200 to 499 room Branded Hotel in Glen Allen (United States of America)

Verified
16 days ago
- Navigation is extremely simple (in a good way), - the support team has been extremely helpful, - It was miles ahead of the last system I had used (no longer settling :))
Veronica from M3 replied
Thank you so much for your positive review of M3. We value your feedback and are constantly working to make your experience better. Thank you for being a valued partner with us! - Veronica Burman
10

Collaboration

CFO from 500+ room Branded Hotel in Albany (United States of America)

Verified
17 days ago
The way M3 ties the organization together in accounting allows for collaboration that other software can't measure up to. From the budget, to tracking deposits, to payables it connects the organization. M3 also has tools that allow for a better budgeting process. Using the budgeting tool along with reports that are customizable in report wr...
Veronica from M3 replied
Thank you so much for your positive review of M3. We value your feedback and are constantly working to make your experience better. Thank you for being a valued partner with us! - Veronica Burman
5

Areas of Improvement

Asset Manager from 75-99 room Branded Hotel in Waldorf (United States of America)

Verified
18 days ago
I appreciate that our accountant is being more proactive lately and digging into problem solving. I can see that he cares.
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Newsfeed

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M3

3 days ago

M3 and Trintech Release New Enhancements to Streamline Financial Processes

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M3

1 month ago

M3 Announces Promotion of Two Senior Executives

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M3

1 month ago

A Blueprint for Success: Unraveling the Complexities of Budgeting and Forecasting

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M3

4 months ago

M3 Achieves Remarkable Q1 Sales Results as the Leading Provider of Back-Office Solutions for the Hospitality Industry

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M3

4 months ago

M3 Honored as Gold Stevie® Award Winner in 2023 American Business Awards®

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M3

5 months ago

M3 Announces Upcoming 2023 Conference Season Attendance

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M3

7 months ago

M3 Named 2022 Best Cloud-Based Financial Platform by Innovation in Business

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M3

8 months ago

M3 Named Best Finance & Accounting Software for 3rd Consecutive Year in the 2023 HotelTechAwards

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M3

9 months ago

M3 Propelling Into 2023 As It Surpasses 7,500th Hotel Milestone

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M3

10 months ago

GF Hotels & Resorts Leverages M3's Back-Office Systems to Achieve Scale, Visibility, & Reliability for It's Portfolio

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M3

11 months ago

M3's Boutique Accounting Services Assist North Star Lodging Management in Back-Office Procedures

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M3

1 year ago

M3’s Director of Development, Named a Timmy Award Best Tech Manager Finalist

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M3

1 year ago

M3 Releases Geofencing and Beacon Features Within Labor Management Mobile App

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M3

1 year ago

M3 Eases Back-Office Processes For Summit Hospitality

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M3

1 year ago

M3 Releases New Features Within Budget and Forecast Tool

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M3

1 year ago

M3 Aids GF Hotels & Resorts in Exponential Growth

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M3

1 year ago

3 Strategies to Reduce Mail Related Check Fraud at Your Hotel

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M3

1 year ago

M3 Adds 7,000th Hotel as Record Growth Continues

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M3

1 year ago

M3 Wins Globee® in the 14th Annual 2022 Golden Bridge Business and Innovation Award

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M3

1 year ago

M3 Releases New Features Within Labor Management Mobile App

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M3

1 year ago

M3 Recognized as Top Employer in Greater Atlanta Area

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M3

1 year ago

M3 Recognized as Company of the Year - Hospitality & Leisure in 2022 American Business Awards®

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M3

1 year ago

M3 Benefits Luminous Hotel Management Through the Power of It's Top Rated Hotel Accounting Solution

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M3

1 year ago

M3 and Trintech Announce Strategic Partnership to Help the Hospitality Industry Streamline and Automate the Financial Close Process

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M3

1 year ago

M3 Helps Launch $350k Ukraine Relief Initiative by Becoming a Founding Partner of HospitalityforPeace.org

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M3

1 year ago

M3 Announces Keynote Speaker for 2022 Partners’ Meeting

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M3

1 year ago

M3’s New Mobile App Takes the Work out of Labor Management

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M3

1 year ago

M3 Named Best Reporting & Accounting Software in 2022 HotelTechAwards

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M3

1 year ago

M3 Launches M3 Expense Management, Powered by SIB, Offering Cost Reductions and Spend Analyses to Customers

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M3

2 years ago

M3 to Showcase Latest Offerings and Developments at 2021 HITEC Dallas

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M3

2 years ago

How To Choose a Hotel Accounting Package

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M3

2 years ago

M3 Receives National Recognition as Top 2021 Employer

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M3

2 years ago

M3 Looks Ahead to 2021 AAHOA Convention

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M3

2 years ago

M3 Named Gold Globee® Winner in the 13th Annual 2021 Golden Bridge Business and Innovation Awards

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M3

2 years ago

M3 Welcomes Over 25 New Accounting Core Customers

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M3

2 years ago

M3 Launches Labor Management Mobile App

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M3

2 years ago

M3 Donates $100,000 to Support India COVID-19 Relief

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M3

2 years ago

M3 Welcomes Sage Hotel Management to Growing Customer Base

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M3

2 years ago

How Hoteliers Should React to New Forecasting Challenges in 2021

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Support

Verified Support

M3 has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

86%

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