allora.ai Booking Engine by SHR Group (formerly Avvio)

4.8 (480 REVIEWS)

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HT Score  
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Jennifer, Jason, Abir + 44 more experts recommend SHR Group

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allora.ai Booking Engine by SHR Group (formerly Avvio)

4.8 (480 REVIEWS)

Ranked 3 (out of 127) in Booking Engine

2023 Finalist HotelTechAwards

Hoteliers voted SHR Group as the #3 Booking Engine provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Unleash the full potential of your most lucrative channel: your direct booking engine

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More than 50% of SHR Group’s reviews come from Ireland.

Ratings Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, allora.ai Booking Engine by SHR Group (formerly Avvio) is the #3 most trending product in the Booking Engine category (out of 127) and the #81 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SHR Group has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SHR Group as the #3 Booking Engine provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
96 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About allora.ai Booking Engine by SHR Group (formerly Avvio)
Founded in 1987 | Headquarters in Houston (United States) | 201 employees
Your personal booking engine is an invaluable asset that can significantly boost your business's profitability. By utilizing this powerful tool, you have the ability to maximize your revenue and take control of your bookings like never before. With your own booking engine, you can effortlessly manage and streamline the entire booking process. Gone are the days of relying on third-party platforms or online travel agents to handle your reservations. Instead, you can offer a seamless and personalized booking experience direct to your guests, with every guest feeling nurtured and seen. Increasing customer retention and acquisition. Whether it be a first-time visitor or repeat customer, we serve the most relevant and persuasive messages along the entire path to purchase. This level of control enables you to optimize your pricing strategy, maximize occupancy, and tailor your offerings to meet the specific needs of your target audience.

Capabilities

Predict real time booking triggers

Nurture every journey on your website

Beyond a Booking Engine

Learning models for advanced UX/UI testing.

Capturing First Party Data

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Available Add-ons & Modules

Personalization

Direct Booking Tools
Predictive personalization that harnesses real-time data to tailor content and interactions with every visitor. This wraps around the entire guest journey allowing you to deliver the right message, to the right visitor, at the right time.

INCLUDED

Learning Models for UX/UI performance

Direct Booking Tools
Advanced testing tools ensure all elements of the booking engine UI are optimally configured for performance based on real data.

INCLUDED

Pricing

Pricing Available By Request

SHR Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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No matching results

4

Success Stories

7

References

36

Featured Customers

Popularity by Segment

Size

3 | X-Small (1-9 room)

11 | Small (10-24 room)

135 | Medium (25-74 room)

259 | Large (75-199 room)

67 | X-Large (200+ room)

Country

371 | Ireland

95 | United Kingdom

41 | United States of America

7 | Germany

4 | Australia

4 | South Africa

3 | Canada

3 | Saint Lucia

1 | Saudi Arabia

1 | Philippines

1 | Singapore

1 | Belgium

1 | New Zealand

1 | Egypt

1 | Jersey

1 | Barbados

1 | Austria

1 | Spain

1 | Turkey

Type

244 | Luxury Hotels

134 | Boutiques

108 | Branded Hotels

94 | Resorts

89 | City Center Hotels

37 | Bed & Breakfast & Inns

36 | RV Parks & Campgrounds

23 | Extended Stay & Serviced Apartments

14 | Limited Service & Budget Hotels

11 | Airport/Conference Hotels

7 | Hostels

7 | Motels

3 | Vacation Rentals & Villas

2 | Casinos

Region

477 | Europe

44 | North America

5 | Oceania

4 | Central America

4 | Africa

3 | Middle East

2 | Asia Pacific

Category

480 | Booking Engine

256 | Website Design

225 | Metasearch & Ad Tech

221 | Digital Marketing Agencies

45 | Hotel Reservations Systems

17 | Hotel CRM & Email Marketing

12 | Revenue Management Systems

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Hotelier Rating

Excellent
477
Very Good
48
Average
16
Poor
0
Terrible
0

Property Size

  • X-Small (3)
  • Small (11)
  • Medium (135)
  • Large (259)
  • X-Large (67)

Country

  • Ireland
    Ireland
    (371)
  • United Kingdom
    United Kingdom
    (95)
  • United States of America
    United States of America
    (41)
  • Germany
    Germany
    (7)
  • Australia
    Australia
    (4)
  • South Africa
    South Africa
    (4)
  • Canada
    Canada
    (3)
  • Saint Lucia
    Saint Lucia
    (3)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Philippines
    Philippines
    (1)
  • Singapore
    Singapore
    (1)
  • Belgium
    Belgium
    (1)
  • New Zealand
    New Zealand
    (1)
  • Egypt
    Egypt
    (1)
  • Jersey
    Jersey
    (1)
  • Barbados
    Barbados
    (1)
  • Austria
    Austria
    (1)
  • Spain
    Spain
    (1)
  • Turkey
    Turkey
    (1)

Region

  • North America
    North America
    (44)
  • Europe
    Europe
    (477)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (3)
  • Central America
    Central America
    (4)
  • Africa
    Africa
    (4)
10

Great customer service

Marketing executive from 25-49 room Boutique in Donabate (Ireland)

Verified
5 days ago
I love how easy it is to contact the customer service team and how quickly they reply. They are always extremely helpful and will always explain things. Very friendly and insightful.
Country Ireland
Marketing executive
Medium Hotel
10

Highly Recommend

Sales & Marketing Executive from 75-99 room Resort in Adare (Ireland)

Verified
6 days ago
Tom is extremely efficient & reliable. He always gives great advice on how we can improve our online presence and in turn increase revenue.
Country Ireland
Sales & Marketing Executive
Large Hotel
10

Always helpful

Reservations Manager from 50-74 room Boutique in (United Kingdom)

Verified
8 days ago
#conversion *Always helpful*Always resolves issues*SHR Group* #Booking come through easily booking engine works well *helpful to our revenue *thank you
Country United Kingdom
Reservations Manager
Medium Hotel
Ines from SHR Group replied
Hi Sarah, thank you very much for your feedback. I am looking forward to continuing working with you. Kind regards, Ines
8

Happy with our experience

Business Development Manager from 200 to 499 room Resort in (United Kingdom)

Verified
11 days ago
Easy to upload rate plans and packages. We have also seen an an uplift in added extras since including these.
Country United Kingdom
Business Development Manager
X-Large Hotel
Ines from SHR Group replied
Hi Stephanie, thank you very much for your review. your feedback is very important to us. I am looking forward to continuing working with you. Kind regards, Ines
10

5* service and results driven.

Director of Sales & Marketing from 50-74 room Luxury Hotel in Kenmare (Ireland)

Verified
11 days ago
The team are very responsive, they keep on top of trends and adapt accordingly, push us to get the best from our website and online presense. We are delighted with the results year on year.
Country Ireland
Director of Sales & Marketing
Medium Hotel
9

Great Booking Engine

General Manager from 100 to 199 room Boutique in (United Kingdom)

Verified
11 days ago
We have been Clients of Avvio for many years now and they have always provided us with good customer service and keeping us up to date.
Country United Kingdom
General Manager
Large Hotel
Ines from SHR Group replied
Thank you very much for leaving your revie. I look forward to continuing to work in partnership with you. Kind Regards Ines
10

Excellent Website hosts. Great Support Service

Reservations from 75-99 room Branded Hotel in Loughrea (Ireland)

Verified
13 days ago
I like the reaction time, our account manager Ricky does avery thorough monthly review and is only ever an email away if you need help on anything. booking engine is very user friendly.
Country Ireland
Reservations
Large Hotel
9

Positive experience with support team and booking engine

Corporate Revenue Manager from 200 to 499 room City Center Hotel in San Antonio (United States of America)

Verified
13 days ago
There are different booking engine features to help enhance the guest experience and boost conversion. Rate and inventory upload quickly.
Country United States of America
Corporate Revenue Manager
X-Large Hotel
Matt from SHR Group replied
Thank you so much for the feedback, Patty. It is much appreciated! If there is anything we can do to make your experience even better, please let me know and I will be happy to help!
10

Very easy to use.

Assistant Group Revenue Manager from 100 to 199 room Branded Hotel in Ramsbottom (United Kingdom)

Verified
13 days ago
Very easy to use the system. Support are excellent with helping with any queries problems we encounter. Alot of capabilities of the system.
Country United Kingdom
Assistant Group Revenue Manager
Large Hotel
Ines from SHR Group replied
Hi Ashleigh, thank you very much for your review. Your feedback is very important to us. I look forward to continuing working with you. Regards, Ines
10

Always a delight to work with.

Group Marketing & Communications Director from 200 to 499 room Luxury Hotel in (United Kingdom)

Verified
13 days ago
The team is highly supportive, collaborative and engaging. Acting like a real partner who gives advice and is eager for us to be successful. The system is good and gives a great amount of insightful detail.
Country United Kingdom
Group Marketing & Communications Director
X-Large Hotel
Ines from SHR Group replied
Hi Katarina, thank you, we really appreciate your feedback. Kind regards, Ines
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  • 49

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

From the moment we reached out to Avvio SHR to request a new look website with updated functionality, they were attentive, helpful and provided us with options, functionality, focussing on CRO, increasing guest experience and in turn increasing bookings, revenue and engagement. The design was unique to the hotel and really speaks to the brand look and feel and guidelines.

Question:

What differentiates this product or service from the competition?

Answer:

Our experience with Avvio SHR was all a positive one with special note to Alisdair, Ailbhe and Tracey as well as the wider support team who have made the transition and overall website development process seamless, on time and on budget.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Give the team in Avvio SHR a clear brief as to what you want to get from your new website and meet with them to run through peer websites you like, what elements etc and what websites and elements you don't like. Share brand guidelines, meet deadlines and be attentive. Work with them as part of your team.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 44 recommend
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