allora.ai (created by Avvio)

Ranked 3 (out of 115) in Booking Engine

Booking Engine

We believe that through technology every hotel can have its direct website as its biggest single cha...

Ratings Snapshot

Certificate of Excellence
Read 338 reviews
95%
Recommend
HTR Score icon
HT SCORE
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 115 in Booking Engine

Ease of Use
4.7/5
ROI
4.6/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

Avvio has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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allora.ai (created by Avvio) Overview

allora.ai (created by Avvio) Overview

Our mission is the help you be more successful and more profitable by driving maximum bookings via your own direct website. We believe that through technology every hotel can have its direct website as its biggest single channel for attracting bookings. Four years ago Avvio created allora.ai, the worlds first ever AI powered hotel booking engine with the purpose of ensuring your hotels direct web...

About Avvio View website

Founded in 2002 | Headquarters in Ireland | 86 employees

Since being founded in 2002, Avvio has consistently broken new ground with cutting-edge technologies that enable hotels to drive considerable growth in direct b...

Other Products by Avvio

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Integrates with

  • Revenue Management Systems
  • Property Management Systems
  • Direct Booking Tools
Browse integrations (70 verified)

What customers love about allora.ai (created by Avvio)

Like 95% recommend

Managing Director from Boutiques

The reporting aspect of this software, insights, enables us to continually analyse all elements of our direct booking traffic, that coupled with Avvio digital marketing team helping us continually develop the strategy an...

Front Office Manager from Luxury Hotels

Very intuitive, great ui and support always on hand. Dermot keogh has always been very thorough, joe and Barry always answer my query in a non technical way.

Marketer from Boutiques

Avvio offer strong booking engine software and I've been impressed with how they seek to improve in an ongoing basis through their Allora AI program. They bring strong digital expertise to the table as well, specifically...

General Manager from Luxury Hotels

Avvio understands the hotel business. They deliver impactful website design and functionality along with a full suite of marketing tools that deliver cost effective ways of increasing our leads and conversions. We hav...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Avvio Booking Engine provides Allora which is a market-leading solution based on AI. The front end of the system is intuitive and extremely guest-friendly. The back end of the system for users is stacked full of useful reporting.

by Adrienne Hanna (Right Revenue) on December 09, 2021

See more answers (33)
Question:

What differentiates this product or service from the competition?

Answer:

Allora is built around personalisation and this is where Avvio stands out from the crowd. The system remembers guest search data and can recommend stay dates, room types or rate types based on either past search information or market information

by Adrienne Hanna (Right Revenue) on December 09, 2021

See more answers (33)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

There is a varied set-up so choose wisely and to suit your hotel. Do not get over-whelmed with the buzz words or the choices. Do what is right for your hotel to begin with and then build on that. There is a huge amount of functionality which can be added gradually.

by Adrienne Hanna (Right Revenue) on December 09, 2021

See more answers (33)
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+ 31 recommend
Recommended by Show More (29)

Features

Conversion

4/5 features

Upselling & Cross Selling

4/5 features

Merchandising & Packages

4/5 features

Payment

4/5 features

Group Bookings

4/5 features

Notifications

4/5 features

Reporting & Analytics

4/5 features

Tax & Compliance

4/5 features

Want to go behind the scenes and see how allora.ai (created by Avvio) works?

Clients & references

References & testimonials

Testimonial avatar
Avvio has been fundamental in helping us excel our direct online business at Great National Hotels. Avvio’s full online marketing services, including PPC and SEO management, web designs and reports,...
Shona Cleary Head of Digital at the Great National Hotels and Resorts, UK & Ireland
Testimonial avatar
Avvio grew our direct bookings by €1 million within their first 12 months of partnering with us. They are the clear leaders in making hotels more competitive online.”
Patrick Coyle CEO at the Windward Management, Europe

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Middle East
  • Antarctica
  • Oceania
  • North America
  • Europe
  • Asia Pacific
  • Africa
VERIFIED MARKETS
  • Ireland
  • United Kingdom
  • United States of America
  • Germany
  • Saint Lucia
  • Australia
  • Austria
  • Barbados
  • Jersey

338 Verified Avvio Reviews

Likelihood to Recommend
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December 27, 2021

allora.ai (created by Avvio) Review: Avvio excel at customer care

Marketing Executive from City Center Hotels in Kilkenny (Ireland)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

The professionalism, efficiency & customer care at Avvio never ceases to amaze, Richella my account manager is an expert in her field and no challenge is ever too big to overcome.

What do you dislike or think could be improved?

I can't think of any ways to improve the service I receive from my account manager, however I do find the back end of the CMS very difficult this could be simplified

Customer Support
5
Ease of Use
3
Value for money
5
Implementation
4

December 17, 2021

allora.ai (created by Avvio) Review: Support startup

Reservations Manager from Luxury Hotels in Killarney (Ireland)

Recommend 10/10
Full blue star
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What do you like most?

I find the support desk very helpful, once I send them an email they are very quick to respond. Even if I have a very basic problem they are always very pleasant to help.

What do you dislike or think could be improved?

I use the site mainly for uploading rates and package rates and to be honest I find the service really good and user friendly. I cannot thing of anything I would improve.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

December 16, 2021

allora.ai (created by Avvio) Review: Have been a customer for almost 15 years ..

MANAGING DIRECTOR from Branded Hotels in Kilkenny (Ireland)

Recommend 8/10
Full blue star
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Empty blue star

What do you like most?

Richella is deffo focused .. I lost faith for a number of years due to the amount of times our account manager has changed . Richella is very much aware of our hotel product and the bespoke attributes w...

What do you dislike or think could be improved?

Aside from Richella we have now very little contact with any senior management which needs to be addressed .. because of the product avvio supplies to us and our competitors I need to be assured we are tr...

Customer Support
3
Ease of Use
4
Value for money
4
Implementation
n/a

December 16, 2021

allora.ai (created by Avvio) Review: Excellent as always

Business Development Manager from Luxury Hotels in Cork (Ireland)

Recommend 10/10
Full blue star
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What do you like most?

We have had Ricky as our account manager for the past 12 months and she is fantastic. We particularly like her style of reporting.

What do you dislike or think could be improved?

Design is a little challenging but has improved in recent months. Uploading of imagery was also challenging but has improved significantly.

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
n/a
arrow review On Dec 16, 2021 Richella R. from Avvio replied:
 Roisin, you are simply the best - thank you. R 

December 16, 2021

allora.ai (created by Avvio) Review: Excellent Customer Service and Reporting

GM from Luxury Hotels in Cork (Ireland)

Recommend 10/10
Full blue star
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What do you like most?

Richella has been of huge help to our hotel in the past 12 months. Faye was our previous account manager and was equally fantastic. We are delighted to have had them on board through COVID. Their help, ...

What do you dislike or think could be improved?

Design. Not bad but limited in terms of what we can do with the framework in terms of what is already there.

Customer Support
5
Ease of Use