Transforming Meeting Space into a Powerful Growth Engine
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Knowland
4.6 (34 REVIEWS)
HT Score
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Knowland
Ranked 2 (out of 10) in Meetings & Events Intelligence
Scale your business by transforming your data into actionable business intelligence
90% recommended by 315 hotels
More than 50% of Cendyn’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of Cendyn’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Knowland for its robust prospecting capabilities, offering essential tools to identify potential clients and streamline outreach. The platform's AI-driven search and flexible filtering help reduce manual efforts, allowing teams to focus on conversions. Users appreciate the weekly compset calendar for timely, location-based client engagement, but suggest enhancements like expanded geographic insights and inclusive room tracking for improved multi-market strategy planning.
What Types of Hotels Cendyn is Popular For
Size
14 | X-Small (1-9 room)
8 | Small (10-24 room)
71 | Mid-Sized (25-74 room)
104 | Large (75-199 room)
174 | X-Large (200+ room)
Country
239 | United States of America
27 | France
12 | Canada
11 | Spain
9 | United Kingdom
6 | Italy
5 | South Africa
5 | India
4 | Mexico
4 | Ireland
4 | Australia
3 | United Arab Emirates
3 | Bahrain
2 | Saudi Arabia
2 | Denmark
2 | Switzerland
2 | Thailand
2 | New Zealand
1 | Belgium
1 | Morocco
1 | Greece
1 | Malaysia
1 | Bulgaria
1 | Singapore
1 | Sweden
1 | Cyprus
1 | Kenya
1 | Norway
1 | Myanmar
1 | Netherlands
1 | Japan
1 | Ghana
1 | Korea, South
1 | Qatar
1 | Colombia
1 | Germany
Type
184 | Boutiques
166 | Luxury Hotels
163 | Resorts
147 | City Center Hotels
137 | Branded Hotels
112 | Bed & Breakfast & Inns
106 | Airport/Conference Hotels
80 | Limited Service & Budget Hotels
42 | Casinos
27 | Extended Stay & Serviced Apartments
22 | Hostels
18 | Vacation Rentals & Villas
12 | RV Parks & Campgrounds
9 | Motels
Region
255 | North America
69 | Europe
15 | Asia Pacific
8 | Africa
6 | Oceania
6 | Middle East
1 | South America
Category
170 | Hotel Reservations Software
148 | Booking Engine
56 | Digital Marketing Agencies
37 | Revenue Management Systems
34 | Meetings & Events Intelligence
31 | Business Intelligence
30 | Hotel Metasearch Management Software
25 | Hotel Rate Parity
20 | Hotel CRM & Email Marketing
18 | RFPs & Proposal Management Software
13 | Website Design
9 | Event Management Software
Didn’t find what you were looking for?
What is Cendyn?
Founded in 1996 | Headquarters in Boca Raton (United States) | 570 employees
Knowland is a hospitality-focused account-based selling platform designed to empower hoteliers by providing comprehensive data and insights for improving sales outcomes. The platform is especially beneficial for meeting hotels and venues, offering a powerful suite of tools to elevate their meetings and events business. By accessing the largest database of actual historical events, sellers can create precise prospecting shortlists matching their property specifications. This holistic approach enables hotels to optimize revenue across various segments, including group bookings, corporate clients, meeting spaces, and catering services.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Cendyn products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Cendyn Reviews Analyzed: 3
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Cendyn Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Cendyn
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Cendyn's Provided Description:
"Knowland, powered by the industry’s most comprehensive events database, helps you drive total account revenue. Optimize sales across groups, meetings, and catering with precise data, reducing prospecting time, increasing productivity, and boosting win rates to maximize profitable revenue. Hoteliers using Knowland see an average ROI of 7-10x over the subscription period."
FAQs
Capabilities
Maximize growth with market insights
Maximize growth with market insights
Identify top performers, uncover new business opportunities, and target high-value bookings. Equip your team to make informed, strategic moves that capture market share and boost profitability.
Boost conversions with account insights
Boost conversions with account insights
Tailor your approach using contact info, booking trends, and preferences to personalize proposals, enhance engagement, and close deals faster.
Gain advantage with competitive intelligence
Gain advantage with competitive intelligence
Understand your competitive landscape, uncover performance drivers, and strategize to outpace the competition.
Target the right business at the right time
Target the right business at the right time
Leverage AI-powered custom searches to find high-potential accounts, boosting win rates and maximizing revenue.
Features
Analytics & Reporting
4/5 features
Benchmarking & Compset
4/5 features
Cendyn Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Knowland is the #3 most trending product in the Meetings & Events Intelligence category (out of 10) and the #77 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Cendyn Pricing
Pricing Available By Request
Cendyn has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
Knowland is so helpful!
Catering Sales Manager from 200 to 499 room Branded Hotel in Tulsa (United States of America)
Verified
3 days ago
We have been able to use this system to completely utilize our comp set events. I love being able to use the AI feature to look up any various keywords.
United States of America
United States of America
Catering Sales Manager
X-Large Hotel
10
Insightful tool for conversion analysis
Sales Reporting Systems Analyst from 200 to 499 room Boutique in Dana Point (United States of America)
Verified
3 days ago
We use Knowland to help understand where we stand among our competitive set, so we can set new goals that are more in line with our competition. Additionally, by being able to pull reporting on what business our comp set is booking. We are able to then use this as a way to prospect as well when looking for new business during dates that we...
United States of America
United States of America
Sales Reporting Systems Analyst
X-Large Hotel
10
What a great tool to prospect for leads!
Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Wrightsville Beach (United States of America)
Verified
3 days ago
Knowland is a great search engine to uncover leads for potential meetings. I love that it tells you the size of the group and the number of days the meeting is. It is a great resource for finding business on need dates. I love that you can search with AI and that you can search other cities and by property specific. I love that you can se...
United States of America
United States of America
Director of Sales
Large Hotel
10
Knowland a must have for sales teams
Senior Sales Manager from 200 to 499 room Branded Hotel in Newton (United States of America)
Verified
4 days ago
I love that the system is super user friendly & easy to use. The weekly calendar is my favorite prospecting tool out there.
United States of America
United States of America
Senior Sales Manager
X-Large Hotel
9
Much Improved Knowland
Director of Sales and Marketing from 200 to 499 room Boutique in Norfolk (United States of America)
Verified
4 days ago
The Knowland Platform Overview:
Knowland equips hospitality professionals with powerful insights into competitive group business activity, offering detailed snapshots of regional market opportunities. By streamlining the research process, Knowland enables faster, more informed decision-making—helping sales teams identify high-value prospect...
United States of America
United States of America
Director of Sales and Marketing
X-Large Hotel
9
A prospecting powerhouse!
Sales Manager from 200 to 499 room Bed & Breakfast & Inn in Gaithersburg (United States of America)
Verified
4 days ago
Knowland's a prospecting beast—zeros in on top local accounts like no other. Not every company's spilling their event information online, so spotting who's hosting what (and where) turns cold leads into hot ones. My team's hooked on the weekly compset calendar; it's a lifesaver for catching contacts in the area and inviting them to check ou...
United States of America
United States of America
Sales Manager
X-Large Hotel
10
Knowland
SVP of Sales from 500+ room Bed & Breakfast & Inn in Norwalk (United States of America)
Verified
4 days ago
My account rep is always quick and responsive to any and all special needs. The reporting supports my team optimize their proactive outreach for group and catering opportunities.
United States of America
United States of America
SVP of Sales
X-Large Hotel
10
Perfect tool to see meetings and events
Sales Manager from 200 to 499 room Boutique in Dana Point (United States of America)
Verified
7 days ago
I like that it shows history for the group and the locations they have been at as part of the comp set. It also shows some of their meeting space requirements and attendees.
United States of America
United States of America
Sales Manager
X-Large Hotel
10
Easy to navigate and saves me time researching
Senior Account Executive from 500+ room Branded Hotel in San Jose (United States of America)
Verified
7 days ago
Like the AI feature that has been added to find information quicker so I can focus on my job. Appreciate the updates.
United States of America
United States of America
Senior Account Executive
X-Large Hotel
10
Amazing Insight on all things meetings and events
Sales Manager from 200 to 499 room Branded Hotel in New Orleans (United States of America)
Verified
8 days ago
I love the ability to create my own report based on my needs. Its super flexible and easy to use. The preset reports are amazing but sometimes you want off the cuff information or deep dives into a specific account. This is amazingly easy to use.
United States of America
United States of America
Sales Manager
X-Large Hotel
- 1
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Knowland's platform is user-friendly and provides accurate, comprehensive data that helps our mutual customers make informed decisions. We recommend Knowland Meeting Intelligence Solutions to any organization seeking to improve their market intelligence and drive success in the events industry.
Showing all answers to: "What does this product or service do well?"
Knowland's platform is user-friendly and provides accurate, comprehensive data that helps our mutual customers make informed decisions. We recommend Knowland Meeting Intelligence Solutions to any organization seeking to improve their market intelligence and drive success in the events industry.
Question:
What differentiates this product or service from the competition?
Answer:
Their customer support is top-notch, always ready to assist with valuable insights tailored to their customers' needs. The partnership has been open and collaborative with the customer always at the center of what we create together.
Showing all answers to: "What differentiates this product or service from the competition?"
Their customer support is top-notch, always ready to assist with valuable insights tailored to their customers' needs. The partnership has been open and collaborative with the customer always at the center of what we create together.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
This solution will help you gain insight into valuable market data and save you time to build your prospecting list or conduct a thorough win loss analysis on your pipeline when evaluating the competition.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
This solution will help you gain insight into valuable market data and save you time to build your prospecting list or conduct a thorough win loss analysis on your pipeline when evaluating the competition.
Recommended by
Melissa Jurkoic
CXO
@
Thynk
Melissa Jurkoic
CXO
@
Thynk
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Support
Unverified
Cendyn has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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Ease of Use
0.0/5
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