Transforming Meeting Space into a Powerful Growth Engine
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Knowland
4.5 (50 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Knowland
Ranked 1 (out of 10) in Meetings & Events Intelligence
Scale your business by transforming your data into actionable business intelligence
89% recommended by 334 hotels
More than 50% of Cendyn’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of Cendyn’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Knowland for its robust prospecting capabilities, offering essential tools to identify potential clients and streamline outreach. The platform's AI-driven search and flexible filtering help reduce manual efforts, allowing teams to focus on conversions. Users appreciate the weekly compset calendar for timely, location-based client engagement, but suggest enhancements like expanded geographic insights and inclusive room tracking for improved multi-market strategy planning.
What Types of Hotels Cendyn is Popular For
Size
14 | X-Small (1-9 room)
8 | Small (10-24 room)
73 | Mid-Sized (25-74 room)
109 | Large (75-199 room)
187 | X-Large (200+ room)
Country
255 | United States of America
28 | France
14 | Canada
11 | Spain
9 | United Kingdom
6 | Italy
5 | South Africa
5 | India
4 | Mexico
4 | Ireland
4 | Australia
3 | United Arab Emirates
3 | Bahrain
2 | Saudi Arabia
2 | Denmark
2 | Switzerland
2 | Thailand
2 | New Zealand
1 | Belgium
1 | Morocco
1 | Greece
1 | Malaysia
1 | Bulgaria
1 | Singapore
1 | Sweden
1 | Cyprus
1 | Kenya
1 | Norway
1 | Myanmar
1 | Netherlands
1 | Japan
1 | Ghana
1 | Korea, South
1 | Qatar
1 | Colombia
1 | Germany
Type
195 | Boutiques
178 | Luxury Hotels
166 | Resorts
152 | Branded Hotels
151 | City Center Hotels
121 | Bed & Breakfast & Inns
113 | Airport/Conference Hotels
87 | Limited Service & Budget Hotels
42 | Casinos
27 | Extended Stay & Serviced Apartments
23 | Hostels
18 | Vacation Rentals & Villas
12 | RV Parks & Campgrounds
9 | Motels
Region
273 | North America
70 | Europe
15 | Asia Pacific
8 | Africa
6 | Oceania
6 | Middle East
1 | South America
Category
170 | Hotel Reservations Software
150 | Booking Engine
57 | Digital Marketing Agencies
50 | Meetings & Events Intelligence
38 | Revenue Management Systems
37 | Business Intelligence
32 | Hotel Metasearch Management Software
26 | Hotel Rate Parity
20 | Hotel CRM & Email Marketing
18 | RFPs & Proposal Management Software
14 | Website Design
8 | Event Management Software
Didn’t find what you were looking for?
What is Cendyn?
Founded in 1996 | Headquarters in Boca Raton (United States) | 570 employees
Knowland is a hospitality-focused account-based selling platform designed to empower hoteliers by providing comprehensive data and insights for improving sales outcomes. The platform is especially beneficial for meeting hotels and venues, offering a powerful suite of tools to elevate their meetings and events business. By accessing the largest database of actual historical events, sellers can create precise prospecting shortlists matching their property specifications. This holistic approach enables hotels to optimize revenue across various segments, including group bookings, corporate clients, meeting spaces, and catering services.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Cendyn products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Cendyn Reviews Analyzed: 3
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Cendyn Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Cendyn
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Cendyn's Provided Description:
"Knowland, powered by the industry’s most comprehensive events database, helps you drive total account revenue. Optimize sales across groups, meetings, and catering with precise data, reducing prospecting time, increasing productivity, and boosting win rates to maximize profitable revenue. Hoteliers using Knowland see an average ROI of 7-10x over the subscription period."
FAQs
Capabilities
Maximize growth with market insights
Maximize growth with market insights
Identify top performers, uncover new business opportunities, and target high-value bookings. Equip your team to make informed, strategic moves that capture market share and boost profitability.
Boost conversions with account insights
Boost conversions with account insights
Tailor your approach using contact info, booking trends, and preferences to personalize proposals, enhance engagement, and close deals faster.
Gain advantage with competitive intelligence
Gain advantage with competitive intelligence
Understand your competitive landscape, uncover performance drivers, and strategize to outpace the competition.
Target the right business at the right time
Target the right business at the right time
Leverage AI-powered custom searches to find high-potential accounts, boosting win rates and maximizing revenue.
Features
Analytics & Reporting
4/5 features
Benchmarking & Compset
4/5 features
Cendyn Reviews Summary
Ease of Use
4.6/5
Customer Support
4.6/5
ROI
4.2/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Knowland is the #2 most trending product in the Meetings & Events Intelligence category (out of 10) and the #69 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Cendyn Pricing
Pricing Available By Request
Cendyn has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Dynamic Pricing for MICE
Real-time data and analytics of group business and compset in a single platform.
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Hotelier Rating
Looking for specific info?
9
Easy way to understand the market.
Area Sales Manager from 100 to 199 room Boutique in Portland (United States of America)
Verified
4 days ago
Unmatched Market Insight: The ability to see future booking trends and competitive market activity well in advance, giving a clear edge in setting strategy and pricing. Targeted Prospecting: Access to a vast database of groups and meeting planners who have previously used competitor hotels, allowing for highly efficient and specific sales o...
United States of America
United States of America
Area Sales Manager
Large Hotel
10
The meetings and events Intelligence is a great tool to find new contacts or accounts you are trying to bring to your property .
Executive Meeting Manager from 200 to 499 room City Center Hotel in Dallas (United States of America)
Verified
9 days ago
The analysis of what market of events is happening in the area is great. It helps to know which companies to reach out to without fully having to cold call.
United States of America
United States of America
Executive Meeting Manager
X-Large Hotel
6
Review
Express Sales Manager from 200 to 499 room Boutique in Williamsburg (United States of America)
Verified
12 days ago
I’ve really enjoyed using this website; it offers an excellent tool for prospecting new leads. that is the best part!
United States of America
United States of America
Express Sales Manager
X-Large Hotel
10
Knowland is extremely helpful!
Catering Sales Executive from 200 to 499 room Boutique in Boston (United States of America)
Verified
17 days ago
I love the AI search engine feature. It allows me to search specifically location and types of events. I am currently searching for holiday party leads, so this has been an amazing feature!
United States of America
United States of America
Catering Sales Executive
X-Large Hotel
5
Good, bit could be better
Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Irvine (United States of America)
Verified
18 days ago
Reviewing all of the accounts my comp set has. This des help in prospecting, however not consistent with info. provided.
United States of America
United States of America
Director of Sales
Large Hotel
5
Great for targeted prospecting and pipeline growth
Senior Sales Manager from 200 to 499 room Boutique in Austin (United States of America)
Verified
19 days ago
What I like most about Knowland is how easy it is to research and identify qualified group leads. The platform saves me time by providing detailed insights on past bookings, helping me prioritize outreach and focus on the right opportunities. It has become a key resource in building stronger, more targeted pipelines and helping me stay effi...
United States of America
United States of America
Senior Sales Manager
X-Large Hotel
10
A game-changer for smarter hotel sales & prospecting!
HVMG Corporate Director of Sales Strategy & Development from 200 to 499 room Branded Hotel in Alpharetta (United States of America)
Verified
22 days ago
Knowland’s Meetings Intelligence platform has stepped up the game over the last 5 years, transforming the way I lead my Hotels to prospect and strategically analyze information to target new business-- the RIGHT business. The insights are accurate, timely, and actionable, helping me identify qualified opportunities I would have otherwise mi...
United States of America
United States of America
HVMG Corporate Director of Sales Strategy & Development
X-Large Hotel
7
Knowland Review
EMM from 100 to 199 room Bed & Breakfast & Inn in Marietta (United States of America)
Verified
22 days ago
The primary benefit from Knowland is being able to see the activity in my market. It is very helpful tracking groups that have previous stayed at our hotel or that we would like to bring to our hotel. It is helpful to help identify companies with events and room blocks in our local market. Once a company that produces is identified, I am ab...
United States of America
United States of America
EMM
Large Hotel
10
Knowland tool!
DOSM from 500+ room Bed & Breakfast & Inn in Quebec City (Canada)
Verified
23 days ago
The Knowland tool is a highly effective resource for analyzing historical group bookings. It provides detailed insights such as the event’s previous location, the host hotel, total revenue—including room and food & beverage spend—and the square footage requested by the group. In addition to these specifics, Knowland offers a high-level mark...
Canada
Canada
DOSM
X-Large Hotel
7
Champion of prospecting
Group Sales Manager from 200 to 499 room Bed & Breakfast & Inn in Cincinnati (United States of America)
Verified
25 days ago
As a Group Sales Manager, I find Knowland incredibly valuable because it gives me a strategic edge in identifying and targeting the right group business opportunities. I like using Knowland because: It saves time by providing detailed insights into accounts that are actively booking group business, so I don’t have to start from scratch. It...
United States of America
United States of America
Group Sales Manager
X-Large Hotel
- 1
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- 5
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Knowland's platform is user-friendly and provides accurate, comprehensive data that helps our mutual customers make informed decisions. We recommend Knowland Meeting Intelligence Solutions to any organization seeking to improve their market intelligence and drive success in the events industry.
Showing all answers to: "What does this product or service do well?"
Knowland's platform is user-friendly and provides accurate, comprehensive data that helps our mutual customers make informed decisions. We recommend Knowland Meeting Intelligence Solutions to any organization seeking to improve their market intelligence and drive success in the events industry.
Question:
What differentiates this product or service from the competition?
Answer:
Their customer support is top-notch, always ready to assist with valuable insights tailored to their customers' needs. The partnership has been open and collaborative with the customer always at the center of what we create together.
Showing all answers to: "What differentiates this product or service from the competition?"
Their customer support is top-notch, always ready to assist with valuable insights tailored to their customers' needs. The partnership has been open and collaborative with the customer always at the center of what we create together.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
This solution will help you gain insight into valuable market data and save you time to build your prospecting list or conduct a thorough win loss analysis on your pipeline when evaluating the competition.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
This solution will help you gain insight into valuable market data and save you time to build your prospecting list or conduct a thorough win loss analysis on your pipeline when evaluating the competition.
Recommended by
Melissa Jurkoic
CXO
@
Thynk
Melissa Jurkoic
CXO
@
Thynk
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Support
Unverified
Cendyn has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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