Transforming Meeting Space into a Powerful Growth Engine
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Knowland
4.6 (63 REVIEWS)
HT Score
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Knowland
Ranked 2 (out of 10) in Meetings & Events Intelligence
Unlock new revenue potential by leveraging the most powerful account-based sales intelligence tool.
90% recommended by 348 hotels
More than 50% of Cendyn’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of Cendyn’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Knowland offers robust data aggregation and predictive analytics tools, enabling hotels to effectively identify group business opportunities. Users appreciate its ability to streamline prospecting, enhance operational efficiency, and improve client targeting. The tool is noted for its strategic insights into competitor activities, helping to maximize revenue and optimize pricing strategies. Common requests include enhanced contact data accuracy and expanded market coverage for stronger decision-making and customer engagement.
What Types of Hotels Cendyn is Popular For
Size
14 | X-Small (1-9 room)
8 | Small (10-24 room)
74 | Mid-Sized (25-74 room)
111 | Large (75-199 room)
200 | X-Large (200+ room)
Country
266 | United States of America
31 | France
15 | Canada
11 | Spain
9 | United Kingdom
6 | Italy
5 | South Africa
5 | India
4 | Mexico
4 | Ireland
4 | Australia
3 | United Arab Emirates
3 | Bahrain
2 | Saudi Arabia
2 | Denmark
2 | Switzerland
2 | Thailand
2 | New Zealand
1 | Belgium
1 | Morocco
1 | Greece
1 | Malaysia
1 | Bulgaria
1 | Singapore
1 | Sweden
1 | Cyprus
1 | Kenya
1 | Norway
1 | Myanmar
1 | Netherlands
1 | Japan
1 | Ghana
1 | Korea, South
1 | Qatar
1 | Colombia
1 | Germany
Type
200 | Boutiques
184 | Luxury Hotels
170 | Resorts
161 | Branded Hotels
155 | City Center Hotels
123 | Bed & Breakfast & Inns
116 | Airport/Conference Hotels
88 | Limited Service & Budget Hotels
42 | Casinos
27 | Extended Stay & Serviced Apartments
25 | Hostels
19 | Vacation Rentals & Villas
13 | RV Parks & Campgrounds
9 | Motels
Region
285 | North America
73 | Europe
15 | Asia Pacific
8 | Africa
6 | Oceania
6 | Middle East
1 | South America
Category
171 | Hotel Reservations Software
150 | Booking Engine
63 | Meetings & Events Intelligence
57 | Digital Marketing Agencies
41 | Business Intelligence
39 | Revenue Management Systems
36 | Hotel Metasearch Management Software
27 | Hotel Rate Parity
22 | Hotel CRM & Email Marketing
19 | RFPs & Proposal Management Software
14 | Website Design
8 | Event Management Software
Didn’t find what you were looking for?
What is Cendyn?
Founded in 1996 | Headquarters in Boca Raton (United States) | 570 employees
Knowland is a hospitality sales platform that empowers hoteliers with AI-driven prospecting tools to identify potential clients efficiently and streamline outreach processes. The software is particularly valued for reducing manual efforts in client identification, allowing sales teams to focus more on converting leads into actual business. Its robust filtering capabilities and weekly compset calendar facilitate timely, location-based client engagement. Knowland is designed to optimize sales across groups, meetings, and catering, effectively maximizing profitable revenue by enhancing productivity and improving win rates.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Cendyn products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Cendyn Reviews Analyzed: 27
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Cendyn Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Cendyn
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Cendyn's Provided Description:
"Knowland, powered by the industry’s most comprehensive events database, helps you drive total account revenue. Optimize sales across groups, meetings, and catering with precise data, reducing prospecting time, increasing productivity, and boosting win rates to maximize profitable revenue. Hoteliers using Knowland see an average ROI of 7-10x over the subscription period."
FAQs
Capabilities
Maximize growth with market insights
Maximize growth with market insights
Identify top performers, uncover new business opportunities, and target high-value bookings. Equip your team to make informed, strategic moves that capture market share and boost profitability.
Boost conversions with account insights
Boost conversions with account insights
Tailor your approach using contact info, booking trends, and preferences to personalize proposals, enhance engagement, and close deals faster.
Gain advantage with competitive intelligence
Gain advantage with competitive intelligence
Understand your competitive landscape, uncover performance drivers, and strategize to outpace the competition.
Target the right business at the right time
Target the right business at the right time
Leverage AI-powered custom searches to find high-potential accounts, boosting win rates and maximizing revenue.
Enterprise: Strategic visibility for portfolio-wide growth
Enterprise: Strategic visibility for portfolio-wide growth
Knowland’s Enterprise capability gives above-property teams a unified view of actualized meeting and events data across regions, brands, and markets. This high-level visibility provides Global Sales, Commercial Directors, and Revenue Management teams with clear, filterable data to guide portfolio strategy, plan for growth and acquisitions, support GSO initiatives, and make informed decisions that drive revenue.
Features
Analytics & Reporting
4/5 features
Benchmarking & Compset
4/5 features
Cendyn Reviews Summary
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.3/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Knowland is the #2 most trending product in the Meetings & Events Intelligence category (out of 10) and the #30 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Cendyn Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotelier Rating
Looking for specific info?
10
Great Business Intelligence Tool
Director of Sales from 500+ room Branded Hotel in Tampa (United States of America)
Verified
14 days ago
Thank you for the experience! My team and I use Knowland consistently for market Business Intelligence and for feeder city trips.
United States of America
United States of America
Director of Sales
X-Large Hotel
9
DOS it is great for group use
DOS from 500+ room Branded Hotel in Indianapolis (United States of America)
Verified
24 days ago
Knowland provides incredibly useful historical and real-time data that helps us identify qualified group business opportunities. The platform’s analytics tools make it easy to benchmark performance and guide our sales strategy with confidence.
United States of America
United States of America
DOS
X-Large Hotel
10
Easy to Use!
Area Executive Director of Sales from 500+ room Branded Hotel in Milwaukee (United States of America)
Verified
24 days ago
This is an easy to use platform that offers insight into several different areas of business intelligence. I know that I can always find new business by uncovering more layers in Insight/Knowland. This platform offers the ability for a user to build multiple competitor sets, including cities that may compete for similar business. That is cr...
United States of America
United States of America
Area Executive Director of Sales
X-Large Hotel
10
Great to use.
Director of Galas from 500+ room Branded Hotel in Washington DC (United States of America)
Verified
27 days ago
Like all the line details on the lead.
Like the format.
Like the frequency.
Like the variety of the leads.
United States of America
United States of America
Director of Galas
X-Large Hotel
9
One stop shop
Sales Manager from 500+ room Boutique in Washington DC (United States of America)
Verified
27 days ago
What I appreciate most about using your software is the ability to view competitor bookings and gain insights into citywide activity.
United States of America
United States of America
Sales Manager
X-Large Hotel
10
It is the best tool in the industry for seeking meetings, events and business from our local and surrounding competitive set.
VP of Sales from 500+ room Boutique in Reading (United States of America)
Verified
27 days ago
*Site is easy to navigate.
*Support team is super reactive to user needs.
*Data extracted is accurate and precise.
*Easy onboarding process.
United States of America
United States of America
VP of Sales
X-Large Hotel
10
The original AI
DoS from 500+ room Branded Hotel in Tysons Corner (United States of America)
Verified
27 days ago
Who needs AI when you have Knowland??? The amount of data the reports provide is paramount in prospecting and uncovering new clients. When I need data for diving into new markets, Knowland is my go-to!
United States of America
United States of America
DoS
X-Large Hotel
10
Great Finds
Senior Sales Executive from 500+ room Airport/Conference Hotel in Aurora (United States of America)
Verified
1 months ago
Firstly, because of Kasi Sias' customer service, I feel I have a go-to person for questions and best practices. I like the new market search and sub market to be able to home in on my back yard business. I have had a couple of wins based on concentration of Holiday parties.
United States of America
United States of America
Senior Sales Executive
X-Large Hotel
10
Knowland has been an incredible tool for prospecting business!
Sales Manager from 500+ room Boutique in Portland (United States of America)
Verified
1 months ago
I have used Knowland in all of my hotel properties for the past decade. It's user friendly, has a wealth of information and a great tool for prospecting business in the comp set!
United States of America
United States of America
Sales Manager
X-Large Hotel
10
Review
Sales Coordinator from 500+ room Branded Hotel in Toronto (Canada)
Verified
1 months ago
I like having the ability to set up weekly reports for my managers to use and check what else is happening at the competition.
Canada
Canada
Sales Coordinator
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Knowland efficiently delivers comprehensive and accurate hotel and event data, enabling smooth automation, improved reporting, and valuable insights through seamless UiPath integration for better business outcomes.
Showing all answers to: "What does this product or service do well?"
Knowland efficiently delivers comprehensive and accurate hotel and event data, enabling smooth automation, improved reporting, and valuable insights through seamless UiPath integration for better business outcomes.
The client delivers the highest quality data to their client base, at scale, serving all of North America and internationally. The company has built a brand that is a well-respected leader in the industry with the ability to consistently deliver results on weekly basis, multiple times per week and process the data in record time! We are privileged to partner with Knowland and team!!!
Knowland's platform is user-friendly and provides accurate, comprehensive data that helps our mutual customers make informed decisions. We recommend Knowland Meeting Intelligence Solutions to any organization seeking to improve their market intelligence and drive success in the events industry.
Question:
What differentiates this product or service from the competition?
Answer:
Knowland stands out by offering highly reliable hospitality data, intuitive tools, and excellent integration capabilities, ensuring faster decision-making, enhanced productivity, and superior automation performance.
Showing all answers to: "What differentiates this product or service from the competition?"
Knowland stands out by offering highly reliable hospitality data, intuitive tools, and excellent integration capabilities, ensuring faster decision-making, enhanced productivity, and superior automation performance.
The quality standards that are in place for the brand are superior to their competitors along with the team's top-tier customer service is best in class! The team's quick responsiveness and detail-oriented nature has allowed us to create efficiencies and add new markets to the program almost instantly, when needed. We love working with our Knowland partners and greatly appreciate their continued partnership and collaboration!
Their customer support is top-notch, always ready to assist with valuable insights tailored to their customers' needs. The partnership has been open and collaborative with the customer always at the center of what we create together.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I highly recommend Knowland to hoteliers looking to boost revenue and visibility. Its accurate data, user-friendly insights, and reliable support make it an excellent tool for growing event business.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I highly recommend Knowland to hoteliers looking to boost revenue and visibility. Its accurate data, user-friendly insights, and reliable support make it an excellent tool for growing event business.
Sign up today! The Knowland team is fabulous and you will get a lot more insight into your hotel or group of locations that can be used for strategic company decisions and growth within the hospitality industry!
This solution will help you gain insight into valuable market data and save you time to build your prospecting list or conduct a thorough win loss analysis on your pipeline when evaluating the competition.
Recommended by
Kanchan Vetal
Associate Software Engineer
@
IGT Solutions
Amanda Anderson
VP of Client Services
@
BestMark
Melissa Jurkoic
CXO
@
Thynk
Kanchan Vetal
Associate Software Engineer
@
IGT Solutions
Amanda Anderson
VP of Client Services
@
BestMark
Melissa Jurkoic
CXO
@
Thynk
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Support
Unverified
Cendyn has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
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