Operations
Popular in Operations
POPULAR SEARCHES
FEATURED APPS
Revenue Management
Popular in Revenue Management
POPULAR SEARCHES
FEATURED APPS
Marketing
Popular in Marketing
POPULAR SEARCHES
FEATURED APPS
Guest Experience
Popular in Guest Experience
POPULAR SEARCHES
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Knowland
4.0 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Melissa, Kilian, Holly + 18 more experts recommend Cendyn
Read RecommendationsKnowland
Unranked in Meetings & Events Intelligence
Scale your business by transforming your data into actionable business intelligence
89% recommended by 275 hotels
Hyatt, Virgin, Onyx Hospitality Group & 272 others
What is Cendyn?
Founded in 1996 | Headquarters in Boca Raton (United States) | 570 employees
Knowland is a hospitality-focused account-based selling platform designed to empower hoteliers by providing comprehensive data and insights for improving sales outcomes. The platform is especially beneficial for meeting hotels and venues, offering a powerful suite of tools to elevate their meetings and events business. By accessing the largest database of actual historical events, sellers can create precise prospecting shortlists matching their property specifications. This holistic approach enables hotels to optimize revenue across various segments, including group bookings, corporate clients, meeting spaces, and catering services.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Cendyn products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Cendyn Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Cendyn Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Cendyn
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Cendyn's Provided Description:
"Knowland, powered by the industry’s most comprehensive events database, helps you drive total account revenue. Optimize sales across groups, meetings, and catering with precise data, reducing prospecting time, increasing productivity, and boosting win rates to maximize profitable revenue. Hoteliers using Knowland see an average ROI of 7-10x over the subscription period."
FAQs
Capabilities
Maximize growth with market insights
Maximize growth with market insights
Identify top performers, uncover new business opportunities, and target high-value bookings. Equip your team to make informed, strategic moves that capture market share and boost profitability.
Boost conversions with account insights
Boost conversions with account insights
Tailor your approach using contact info, booking trends, and preferences to personalize proposals, enhance engagement, and close deals faster.
Gain advantage with competitive intelligence
Gain advantage with competitive intelligence
Understand your competitive landscape, uncover performance drivers, and strategize to outpace the competition.
Target the right business at the right time
Target the right business at the right time
Leverage AI-powered custom searches to find high-potential accounts, boosting win rates and maximizing revenue.
Features
Analytics & Reporting
4/5 features
Benchmarking & Compset
4/5 features
Cendyn Reviews Summary
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
Recommended by
Achievements
This vendor's trending score is rising, Knowland is the #3 most trending product in the Meetings & Events Intelligence category (out of 10) and the #238 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCendyn’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Cendyn Pricing
Pricing Available By Request
Cendyn has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
References
"Since we’ve partnered with Cendyn, we’ve doubled the size of our database. Cendyn has allowed us to really focus and grow our channel mix. We’ve exceeded our goals in the channels most profitable to us."
Josh Herman
Executive Director of Marketing & PR @
Fontainebleau Miami Beach
"Cendyn’s website and CMS services were instrumental in redefining Margaritaville Hotel & Resorts’ online visual identity and brand presence. Their teams really understand how to create an optimal web experience for guests while supporting multiple, complex properties."
Elyse Curtis
Vice President of Hospitality Marketing @
The Omni Grove Park Inn
"Revintel is great for us because it consolidates all of the data from different sources into one platform that we can run many different reports off of, that really assist us in making the right decisions."
Stephanie Wheeler
VP of Revenue Management @
The Boyd Gaming Corporation
"Cendyn is a great product for us. It really helps us figure out what our occupancy will be and what the demand looks like. We use Cendyn’s Guestrev product for our revenue management system. It’s a great dynamic system that looks at all of the different business demands and gives us a great forecast. From there, we’re really able to optimize and figure out the right pricing points and looking at their recommendations to optimize our business."
Stephanie Wheeler
VP of Revenue Management @
The Boyd Gaming Corporation
"Using Guestfolio CRM is simple, but the payoffs on how it improves guest communications and hotel insights have been massive."
Sabrina Donovan
Operations Manager @
Pacific Sands Beach Resort
"Using every element of Guestfolio CRM has enabled us to simplify the whole experience for the guest. It doesn’t just save time for us as a team, it is vital for the guest to improve their overall experience at Nita Lake Lodge."
Joleen Kenney
Operations Manager @
Nita Lake Lodge
"Guestrev had the types of reports we were looking for, including forecasting, on-the-books as well as historical. It's very difficult in the high-end luxury market to convince people to move into that daily rate market so we needed a solution that helps us with that process."
Mary Arcuri
Group Director of Reservations & Revenue @
Ocean House
"We have been using Pegasus Analytics for over a year and find it a great help to understand the key drivers influencing demand and revenue. It has helped our sales team in understanding the booking pattern of key clients, helping us in our 2019 rate and negotiation strategy."
Paul O'Connell
Sales & Marketing Manager @
Clayton Hotel Cork City
"We have used eProposal for so long now, it’s become second nature! It makes everything so much easier for the team. Everything auto-populates so is extremely fast to send out our proposals – the first electronic interaction is fast and seamless which works well for our customers."
Ibrahim Bashir
Assistant Director of Sales @
The Ritz-Carlton, Dubai International Financial Centre
"Partnering with Cendyn was an easy choice. The robust offering of services (eProposal, eMenus, eInsight and digital media) have armed our sales and marketing team with powerful selling tools. eProposal integrates seamlessly with CI/TY, allowing for the creation of highly personalized proposals in minutes, gaining more time to focus on revenue-generation. Plus, Cendyn’s communication suite with real-time alerts ensures no lead is forgotten."
Jason LaCkore
Director of Sales @
JW Marriott Miami Turnberry Resort & Spa
"I love eProposal. I recommend it to hoteliers and event planners responding to RFPs. It’s much easier to get our proposals to the top of the line. When responding to RFPs, speed is everything and eProposal saves us time and gives us the competitive edge."
Katrina Banzon
Complex Director of Sales @
Embassy Suites by Hilton Los Angeles International Airport North
"I’ve seen lots of companies run their marketing in a silo, but by using Cendyn's CRM and digital marketing services together, it allows us to really direct our efforts to what the data is telling us. We can spend our dollars on what is most effective. It takes the guesswork out of a lot of things. It’s so beneficial to have them integrated together."
Josh Herman
Director of PR & Marketing @
Fontainebleau Miami Beach
"With Cendyn, we see direct, bottom line improvement to our CRM efforts and ability to nurture a repeat client base. Cendyn has performed so quickly, especially in times of need. It’s been a great boom for us."
Ray DeJohn
Director of Sales & Marketing @
Hotel Granduca Houston
"“Our revenue management system is one of the primary factors behind our multi-year run of successes, there are other contributory factors, certainly, but the (guestrev) system clearly helps us support and execute on our strategies."
Jamie Pena
VP of Revenue Strategy & Global Distribution @
Omni Hotels & Resorts
"I appreciate many features of the booking engine. The dashboard is very intuitive and user-friendly, allowing us to easily manage our content, distribution, metasearch connectivity, and many other critical components of a successful digital marketing strategy. I also find geo-targeting and the dynamic pricing rules incredibly valuable—both tools allow us to deliver the most competitive and attractive rates to the correct guest. As a result, we experience much higher conversion rates and direct bookings."
Halei Young
Digital Marketing & Community Manager @
Beach Terrace
"I appreciate many features of the booking engine. The dashboard is very intuitive and user-friendly, allowing us to easily manage our content, distribution, metasearch connectivity, and many other critical components of a successful digital marketing strategy. I also find geo-targeting and the dynamic pricing rules incredibly valuable—both tools allow us to deliver the most competitive and attractive rates to the correct guest. As a result, we experience much higher conversion rates and direct bookings."
Halei Young
Digital Marketing & Community Manager @
Beach Terrace
"Since we’ve partnered with Cendyn, we’ve doubled the size of our database. Cendyn has allowed us to really focus and grow our channel mix. We’ve exceeded our goals in the channels most profitable to us."
Josh Herman
Executive Director of Marketing & PR @
Fontainebleau Miami Beach
"The training Cendyn provided was extremely helpful. Our trainer Cassandra did an outstanding job. She took the time to thoroughly answer questions and was very detailed throughout the entire experience. Our product service managers were wonderful, especially Debi. Her patience, ability to guide, assist and just being there to answer questions was fantastic!"
Alicia Favinger
Corporate Newmarket Systems Analyst, Report Specialist @
Valley Forge Casino Resort
"We are delighted with the functionality that Guestfolio offers and are excited with the ability to be able to track our return on investment, as well as being able to track and interact with our clients."
Leigh Jenkins
Sales & Marketing Director @
Chewton Glen Hotel & Spa
"As a Relais & Châteaux property, providing a high quality guest experience at Hotel Wailea is our number one priority. Guestfolio’s personal concierge has helped us anticipate guest needs before they arrive, their pre and post-stay emails have kept us in touch with our clientele, and their surveys have helped us raise our own service standards by providing quick and candid guest feedback."
Christy Stesky
Director of Marketing @
Hotel Wailea
"Guestfolio is always finding a way to make their product as user-friendly as possible for clients and we really appreciate how they are constantly innovating and evolving their product."
Angie Tran
Digital Marketing Manager @
Shangri-La Toronto
"I really love working with their team. Everyone from our account manager to the client support team, to the product specialists have just been a dream to work with. It's been like night and day in comparison to vendors that we've worked with previously in a similar space."
Eric Gooden
Marketing Manager @
Solara Resort - Bellstar Hotels & Resorts
"In my previous roles, I worked at several brand hotels. While I received a lot of support, there was a sacrifice or lack of flexibility and creativity. However, with Travel Tripper (now Pegasus), these are all turned into opportunities — instead of adjusting myself to follow the brand's cookie-cutter rules, I’m able to talk to my CRS manager as well as the digital agency team to brainstorm and implement our ideas. So I’m very excited about the fact that I have the flexibility and expert support from their team to make things happen."
Michelle Mu
Director of Revenue & Distribution @
Refinery Hotel
"I appreciate many features of the booking engine. The dashboard is very intuitive and user-friendly, allowing us to easily manage our content, distribution, metasearch connectivity, and many other critical components of a successful digital marketing strategy. I also find geo-targeting and the dynamic pricing rules incredibly valuable—both tools allow us to deliver the most competitive and attractive rates to the correct guest. As a result, we experience much higher conversion rates and direct bookings."
Halei Young
Digital Marketing & Community Manager @
Beach Terrace
"I'm on my ninth year here [at Beach Terrace Inn] and we've been through several digital marketing companies through the process. I have found Travel Tripper's folks to be by far the most innovative...With some of our previous companies, I really felt like we were just an account that they handled. With Travel Tripper, I feel very much that they're invested in our success."
Renier Milan
Vice President of Hotels @
Tobo Investments
"I really love working with their team. Everyone from our account manager to the client support team, to the product specialists have just been a dream to work with. It's been like night and day in comparison to vendors that we've worked with previously in a similar space."
Eric Gooden
Marketing Manager @
Solara Resort - Bellstar Hotels & Resorts
"In my previous roles, I worked at several brand hotels. While I received a lot of support, there was a sacrifice or lack of flexibility and creativity. However, with Travel Tripper (now Pegasus), these are all turned into opportunities — instead of adjusting myself to follow the brand's cookie-cutter rules, I’m able to talk to my CRS manager as well as the digital agency team to brainstorm and implement our ideas. So I’m very excited about the fact that I have the flexibility and expert support from their team to make things happen."
Michelle Mu
Director of Revenue & Distribution @
Refinery Hotel
"As a market intelligence tool, revcaster gives us a better understanding of a hotel’s competitive set and how we should price position ourselves."
Stefan Wolf
Senior VP, Revenue & Distribution Strategy @
The Posh Phaya Thai
"After a hiccup-free implementation process, we found grouprev to be extremely user-friendly, and saw immediate results."
Kyle Yarbrough
Revenue Manager @
The Hotel at Auburn University & Dixon Conference Center
"It is extremely valuable to us to have one comprehensive platform pulling data company-wide so that we can have a consistent, single source of truth for each property"
Kathleen Cullen
SVP of Revenue and Distribution @
Two Roads Hospitality
Featured Customers
More Products by Cendyn
Hotelier Rating
Looking for specific info?
8
Knowland is a good tool for prospecting for catering events, but not as effective for group business, as no hotel information is provided other than event details.
Senior Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Boston (United States of America)
Verified
8 years ago
Very cool to see where events were booking in the comp set, and pretty easy to use.
United States of America
United States of America
Senior Sales Manager
Large Hotel
- 1
It looks like Cendyn is not recommended by any hotels
Check out the top 10 most recommended Cendyn alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Knowland's platform is user-friendly and provides accurate, comprehensive data that helps our mutual customers make informed decisions. We recommend Knowland Meeting Intelligence Solutions to any organization seeking to improve their market intelligence and drive success in the events industry.
Showing all answers to: "What does this product or service do well?"
Knowland's platform is user-friendly and provides accurate, comprehensive data that helps our mutual customers make informed decisions. We recommend Knowland Meeting Intelligence Solutions to any organization seeking to improve their market intelligence and drive success in the events industry.
Question:
What differentiates this product or service from the competition?
Answer:
Their customer support is top-notch, always ready to assist with valuable insights tailored to their customers' needs. The partnership has been open and collaborative with the customer always at the center of what we create together.
Showing all answers to: "What differentiates this product or service from the competition?"
Their customer support is top-notch, always ready to assist with valuable insights tailored to their customers' needs. The partnership has been open and collaborative with the customer always at the center of what we create together.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
This solution will help you gain insight into valuable market data and save you time to build your prospecting list or conduct a thorough win loss analysis on your pipeline when evaluating the competition.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
This solution will help you gain insight into valuable market data and save you time to build your prospecting list or conduct a thorough win loss analysis on your pipeline when evaluating the competition.
Recommended by
Melissa Jurkoic
CXO
@
Thynk
Melissa Jurkoic
CXO
@
Thynk
Are you a consultant or vendor that recommends Cendyn?
Leave a recommendation
News
Cendyn
6 months ago
Cendyn goes bold with AI across hotel analytics platforms
Cendyn
11 months ago
Cendyn Acquires Knowland And Announces Private Equity Partner Haveli Investments
Cendyn
11 months ago
How To Increase Your Direct Bookings With Google Hotel Ads
Cendyn
11 months ago
Unlock Your Hotel's Revenue Potential With A CRM And Digital Marketing Integration
Cendyn
1 year ago
Cendyn names Jeffrey A. Cross new Chief Financial Officer
Cendyn
1 year ago
Cendyn Launches Product Learning Center To Advance Hoteliers’ Commercial Success
Cendyn
1 year ago
Cendyn and Glowing Integration Redefines Omnichannel Messaging for Hotels
Cendyn
1 year ago
Cendyn Boosts Hoteliers’ Search Advertising Campaigns With New Google Integration
Cendyn
1 year ago
Hotel Revenue Growth Spearheads Cendyn’s Repositioning
Cendyn
1 year ago
The metasearch 101 route
Cendyn
1 year ago
Email deliverability guide for hoteliers
Cendyn
1 year ago
Cendyn Doubles Down on the Future of CRM with Strategic Acquisition of PUSHTech
Cendyn
2 years ago
Cendyn Reinforces Commitment to Driving Profitable Revenue Through WIHP Acquisition
Cendyn
2 years ago
Top design trends for casino websites
Cendyn
2 years ago
What hoteliers need to know about the end of Universal Analytics and the switch to Google Analytics 4
Cendyn
2 years ago
eCommerce trends shaping today’s guest expectations
Cendyn
2 years ago
Why the CRS should be the source of truth for rate management
Cendyn
2 years ago
Top tips for helping your hotel stand out this wedding season
Cendyn
2 years ago
Rotana leverages Cendyn CRS to drive loyalty and demand across their distribution channels
Cendyn
2 years ago
Cendyn Announces Senior Leadership Team Expansion
Cendyn
2 years ago
A Guide to Driving Conversions on Your Website
Cendyn
2 years ago
How to Win Direct Bookings from Metasearch
Cendyn
2 years ago
Top Tactics to Drive Direct Bookings
Cendyn
2 years ago
Cendyn Launches eInsight Sales, The First Fully Integrated Sales & Marketing CRM Platform for Hospitality
Cendyn
2 years ago
7 Ways Casinos Can Leverage Digital Marketing to Drive Demand
Cendyn
2 years ago
Website Design and UX Trends for 2023
Cendyn
2 years ago
Rethinking the Hotel Tech Stack for Revenue Optimization
Cendyn
2 years ago
Sarova Hotels and Resorts, Kenya selects Cendyn’s streamlined technology ecosystem
Cendyn
2 years ago
Rethink Your Casino Revenue Strategy for a Total Revenue World
Cendyn
2 years ago
SEO VS. SEM: Fundamentals of Search Engine Optimization and Marketing
Cendyn
2 years ago
Hotel operator's checklist to master flawless check-in
Cendyn
2 years ago
Guestrev is Getting a Makeover
Cendyn
2 years ago
Hotelier's Guide to Navigating Group Sales
Cendyn
2 years ago
Mastering Revenue Management With a Reduced Workforce
Cendyn
2 years ago
Hotel Website Personalization Tactics to Boost Direct Bookings
Cendyn
2 years ago
How to Revolutionize Hotel Operations with a Customer Data Platform
Cendyn
2 years ago
Four Ways to Use a Customer Data Platform at Your Hotel
Cendyn
2 years ago
The Complete Revenue Management Playbook for Casinos
Cendyn
2 years ago
The Ultimate Guide to Conquering the 2023 Hotel Budgeting Season
Cendyn
3 years ago
Digital Advertising Tips & Tricks for Your Hotel
Cendyn
3 years ago
Supercharge Your Hotel's Digital Marketing with CRM Data
Cendyn
3 years ago
7 Ways to Boost SEO Results for Your Hotel
Cendyn
3 years ago
Cendyn Announces Acquisition of digitalhotelier
Cendyn
3 years ago
Cendyn Names Subhobroto Biswas Managing Director & General Manager of India
Cendyn
3 years ago
Cendyn Announces Partnership with OpenTable to Integrate Hotel Reservation and Dining Data into a Unified Guest Profile
Cendyn
3 years ago
Top RMS Reports Every Hotel Revenue Manager needs to know
Cendyn
3 years ago
Cendyn Launches the Cendyn Hospitality Cloud for Hoteliers Looking to Drive Direct Bookings
Cendyn
3 years ago
6 Easy Ways to Spruce Up Your Hotel’s Website
Cendyn
3 years ago
7 Smart Ways to Generate Non-Room Revenue and Boost Loyalty
Cendyn
3 years ago
Cendyn and Pegasus Complete Merger
Cendyn
3 years ago
Cendyn and Pegasus to Merge
Cendyn
4 years ago
Coco Collection Selects Cendyn to Power their CRM and Loyalty Programs
Cendyn
4 years ago
Worldline Partners with Cendyn to Enhance Online Payment Capabilities in the Hospitality Industry
Cendyn
4 years ago
Cendyn Partners with Oaky to Create an Unparalleled Experience for Hotel Guests
Cendyn
4 years ago
NextGuest Merges with Cendyn - Creates the Largest Scalable CRM & Digital Marketing Provider for the Hospitality Industry
Cendyn
4 years ago
Cendyn Announces Next-Generation Customer Data Platform, Starling
Cendyn
4 years ago
10 New Creative Room Types to Boost Revenue
Cendyn
4 years ago
Audiences: The Most Powerful Segmentation in Hospitality
Cendyn Integrations
Need better tech connections?
SPONSORED
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
|
SiteMinder
92% recommended by 2351 hotels |
Channel Managers
|
|
|
Cloudbeds
90% recommended by 1699 hotels |
Channel Managers
+3 more |
|
|
This integration hasn’t been verified by Yanolja Cloud Solution yet.
Yanolja Cloud Solution
96% recommended by 1500 hotels |
Channel Managers
|
|
|
Lighthouse
95% recommended by 1359 hotels |
Rate Shopping
|
|
|
Little Hotelier
92% recommended by 1293 hotels |
Hotel Management Software
|
|
|
Asksuite
98% recommended by 678 hotels |
Hotel Chatbots
|
|
|
Oracle Hospitality
92% recommended by 602 hotels |
Property Management Systems
|
|
|
Mews
91% recommended by 594 hotels |
Hotel Management Software
|
|
|
Duetto
94% recommended by 568 hotels |
Business Intelligence
|
|
|
RoomRaccoon
97% recommended by 556 hotels |
Property Management Systems
|
Support
Unverified
Cendyn has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get personalized product recommendations
Product recommendations advisor
