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ReviewPro (Reputation Manager)

ReviewPro (Reputation Manager)

Ranked 4th in Reputation / Review Management

Headquartered in Barcelona

63 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
63 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The 2019 Hotelier's Guide to Reputation Management Software
Free download

Overview

87% recommend
Customer Service
4.2
Ease of Use
4.3
ROI
3.8
Implementation
3.8

Company info

Founded in 2008
Employees 80
Headquarter Barcelona

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

Marketer from Resort

Very useful tool. Quick response. Amazing costumer support. Constant improvment. Visualy atractive.

General Manager from Extended Stay

User can have different complete report and identify into more details of aspects. very collaborative.

Marketing Manager in Mountain View (United States)

Complete functional review management platform

Customer Service

Sometimes the detractors comments are not sufficiently explained by the clients since the tool does not demand it and therefore there are comments that we can not know what was their concern.

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General Manager from Resort

Some ratings are not clear (it is quite possible because we don't know how the rating is calculated. It is happened that the rating or the percentage is higher than the past and it is marked as a negative trend; the same in some cases also if it is lower.

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Operations Manager from Hostel

Lag time in updated reviews and responses. This could be sped up i believe.

Screenshots & video

86%usability

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