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ReviewPro (Reputation Manager)

ReviewPro (Reputation Manager)

Ranked 6th in Reputation / Review Management

Headquartered in Barcelona

64 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
64 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The 2019 Hotelier's Guide to Reputation Management Software
Free download

Overview

84% recommend
Customer Service
3.9
Ease of Use
4.2
ROI
3.7
Implementation
3.7

Company info

Founded in 2008
Employees 80
Headquarter Barcelona

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
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beta

what customers are saying

General Manager from Resort

I like to know what our customers value and how we can improve it. With ReviewPro our customers have the opportunity in a simple way to leave their comments, which are always well valued.

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Directora de Operaciones from Resort

It has a lot of helpful information to manage and improve the operation of a hotel. Global Review Index is a good meter. (translated from Spanish) Tiene mucha información de gran ayuda para administrar y mejorar la operación de un hotel. Global Review Index es un buen medidor. (Original)

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Quality and Brand Experience Manager from Resort

-It's great to have the feedback from guests compiled and compared in one place. The system is easy to use and user friendly, easy to explain to colleague's who are also utilizing the system.

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Marketing Manager from Resort in Estepona (Spain)

Nothing at the moment, it gives us exactly what we require.

VP of Operations from Branded

- To check that all user platforms offered by solution is stable for use. In this case, the Android version of the mobile application is not stable and employees have difficulty accessing it on mobile devices. Access is thus limited to web-based version, which causes a little inconvenience to users. There is no solution to this challenge at the moment. - Integration with social media platforms for hotels to sieve reviews is still a challenge.

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Quality Improvement from Resort

Semantic. very inaccurate. It will be good if can allow user to re-assign the category for the wrong one. RP did not do a good job on the categorization for this semantic.

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Screenshots & video

84%usability

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