Net Affinity (Booking Engine)

4.7 (312 REVIEWS)

HTR Score icon
HT Score  
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Ranked 5 (out of 140) in Booking Engine

Say hello to the future of hotel booking technology. Personalised, powerful, precise

More than 50% of Net Affinity’s reviews come from Ireland.

What is Net Affinity?

Founded in 2000 | Headquarters in Dublin | 52 employees
Net Affinity (Booking Engine) is an advanced booking engine designed specifically for hoteliers aiming to boost direct bookings and maximize revenue. Its intuitive interface ensures a user-friendly experience, making the booking process seamless for guests. With robust integrations with leading Property Management Systems (PMS), it fits smoothly into your existing operations ensuring a cohesive workflow. Boasting a mobile-first approach, it caters to today's on-the-go travelers, while detailed reporting and tailored digital marketing strategies help optimize performance and enhance customer experience. Proactive support and continuous updates ensure the system remains efficient and cutting-edge, making it an invaluable tool for modern hotel management.

Net Affinity (Booking Engine) Alternatives

Not sure if Net Affinity is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:

  1. 1. Cloudbeds — Best for offering multilingual booking options to attract global travelers
  2. 2. Seekda — Best for managing reservations and availability with ease and precision.
  3. 3. SiteMinder — Best for managing multiple booking channels effortlessly
  4. 4. Amadeus — Best for integrating with existing hotel systems effortlessly
  5. 5. ThinkReservations — Best for seamless website integration and guest-friendly experience.
  6. 6. Paraty Tech — Best for boosting your hotel's online visibility
  7. 7. Neobookings — Best for managing real-time bookings with dynamic pricing and customization.
  8. 8. Profitroom — Best for capturing more bookings with tailored promotions
  9. 9. Yanolja — Best for managing multi-property bookings effortlessly
  10. 10. SHR Group — Best for boosting your revenue with smart upselling

Capabilities

Booking Engine

Website Builder

Gift Vouchers

Meta Search

Client Services

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Net Affinity Reviews Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Net Affinity (Booking Engine) is the #5 most trending product in the Booking Engine category (out of 140) and the #206 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Net Affinity has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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88 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Net Affinity Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Net Affinity Average Net Affinity

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Popularity by Segment

Size

5 | X-Small (1-9 room)

40 | Small (10-24 room)

113 | Medium (25-74 room)

147 | Large (75-199 room)

19 | X-Large (200+ room)

Country

257 | Ireland

37 | United Kingdom

7 | United States of America

4 | United Arab Emirates

3 | Switzerland

3 | Slovenia

3 | India

2 | Germany

2 | Philippines

2 | France

2 | Spain

2 | Portugal

1 | New Zealand

1 | Belize

1 | Singapore

1 | Oman

1 | Mexico

1 | Malaysia

1 | Australia

1 | Estonia

1 | Israel

Type

156 | Luxury Hotels

128 | Bed & Breakfast & Inns

126 | Boutiques

91 | Branded Hotels

88 | Resorts

83 | Airport/Conference Hotels

81 | Limited Service & Budget Hotels

77 | City Center Hotels

27 | Extended Stay & Serviced Apartments

20 | RV Parks & Campgrounds

5 | Vacation Rentals & Villas

3 | Hostels

1 | Motels

Region

309 | Europe

8 | North America

7 | Asia Pacific

6 | Middle East

2 | Oceania

1 | Central America

Category

312 | Booking Engine

170 | Digital Marketing Agencies

156 | Website Design

Net Affinity Reviews

Hotelier Rating

Excellent
284
Very Good
36
Average
15
Poor
4
Terrible
1

Property Size

  • X-Small (5)
  • Small (40)
  • Medium (113)
  • Large (147)
  • X-Large (19)

Country

  • Ireland
    Ireland
    (257)
  • United Kingdom
    United Kingdom
    (37)
  • United States of America
    United States of America
    (7)
  • United Arab Emirates
    United Arab Emirates
    (4)
  • Switzerland
    Switzerland
    (3)
  • Slovenia
    Slovenia
    (3)
  • India
    India
    (3)
  • Germany
    Germany
    (2)
  • Philippines
    Philippines
    (2)
  • France
    France
    (2)
  • Spain
    Spain
    (2)
  • Portugal
    Portugal
    (2)
  • New Zealand
    New Zealand
    (1)
  • Belize
    Belize
    (1)
  • Singapore
    Singapore
    (1)
  • Oman
    Oman
    (1)
  • Mexico
    Mexico
    (1)
  • Malaysia
    Malaysia
    (1)
  • Australia
    Australia
    (1)
  • Estonia
    Estonia
    (1)
  • Israel
    Israel
    (1)

Region

  • North America
    North America
    (8)
  • Europe
    Europe
    (309)
  • Asia Pacific
    Asia Pacific
    (7)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (6)
  • Central America
    Central America
    (1)

Hoteliers say

NEW AI Review summary

Hoteliers like Netaffinity for its blend of sophisticated technology and human interaction. The product excels in boosting direct bookings, with many praising its user-friendly booking engine and continuous system improvements. It includes detailed reporting and tailored digital marketing, significantly impacting revenue and customer experience. Proactive support from account managers and regular updates make it an efficient choice. However, there are areas to improve, including the CMS usability and adding more advanced functionalities like user management and automated updates.

AI-generated from the text of customer reviews

User-Friendly Booking Engine
Proactive Account Management
Technical Issues and Support
Continuous Improvements
Detailed Reporting
Customization Capabilities
Digital Marketing Effectiveness
Impact on Revenue
Advanced Features
CMS Challenges
10

Support at every step

Marketing from 75-99 room Bed & Breakfast & Inn in Killarney (Ireland)

Verified
2 months ago
Net Affinity product is with our company for years and it is delightful to see the company striking and constantly improving. Last year we have migrated to the new version of Net Affinity's booking engine and support via video calls, emails for a smooth transfer were second to none. Everyone working in the company are true professionals, we...
Country Ireland
Marketing
Large Hotel
9

Net Affinity customer for over 15 years

Reservations Manager from 75-99 room Bed & Breakfast & Inn in Killarney (Ireland)

Verified
2 months ago
We use Net Affinity's booking engine and find it straightforward to operate and train our people on. It is intuitive to use and quick to respond. Sara is a very helpful Account Manager
Country Ireland
Reservations Manager
Large Hotel
10

Couldn't ask for more

Managing Director from 100 to 199 room Airport/Conference Hotel in Little Horwood (United Kingdom)

Verified
2 months ago
The team is accessible and responsive. From the outset and now well into our second year working with Net Affinity.
Country United Kingdom
Managing Director
Large Hotel
10

Great Product & Excellent Service

Manager from 100 to 199 room Branded Hotel in Mullingar (Ireland)

Verified
2 months ago
Professional, approachable and knowledgeable team. Great products and systems that are simple and easy to use and are kept up to date with changing trends.
Country Ireland
Manager
Large Hotel
10

10/10 Product

Revenue Manager from 25-49 room Bed & Breakfast & Inn in Athy (Ireland)

Verified
2 months ago
1) Top class customer service, always prompt & informative responses from team , solving query raised 2) Professional and extremely knowledgable Account Managers always on hand to offer advise & recommendations to increase bookings and drive revenue 3) Ongoing product advancement & informative training sessions on booking engine upgrades
Country Ireland
Revenue Manager
Medium Hotel
10

Excellent Product & Service

Revenue Director from 100 to 199 room Boutique in Killarney (Ireland)

Verified
2 months ago
The booking engine is great and the roadmap for improvement looks brilliant. The team in Net Affinity provide wonderful customer service to us helping us grow our conversion.
Country Ireland
Revenue Director
Large Hotel
10

RELIABLE BOOKING ENGINE

Manager from 50-74 room Boutique in Castelldefels (Spain)

Verified
4 months ago
For us, having a Booking engine that, once the initial configuration is done, works without problems and that requires so little attention, is a great added value. It helps us concentrate on our daily lives. The Booking Engine allows you to upsell, it is responsive for mobile. In addition, we consider that, although Netaffinity is a large c...
Country Spain
Manager
Medium Hotel
10

Best product and service for Hospitality!

Sales Executive from 25-49 room Bed & Breakfast & Inn in Kells (Ireland)

Verified
4 months ago
Absolutely amazing customer service - never left with an unsolved issue. The booking engine is up to a very high standard. The tips from the Digital Marketing team are very helpful, and provide clear guidelines.
Country Ireland
Sales Executive
Medium Hotel
10

Review from Barberstown Castle

Front Office & Revenue Manager from 25-49 room Bed & Breakfast & Inn in Straffan (Ireland)

Verified
11 months ago
Our account manager Deirdre is extremely helpful and knowledgeable on the management of the booking engine & CMS. The reports and catch up meetings are great for increasing sales as Deirdre is great for advising on what may or not work for each season. Any queries are responded to in a very timely manner. Client services are also extremely...
Country Ireland
Front Office & Revenue Manager
Medium Hotel
10

One-stop shop to drive your business in the right direction.

Director of Bedrooms from 100 to 199 room Luxury Hotel in Killiney (Ireland)

Verified
11 months ago
Netaffinity offers the perfect blend of sophisticated technology and human interaction. I feel they understood the requirements of the hotel and had the technology and knowledge tohelp us achieve our goals. The onboarding process was simple and straightforward. Booking engine is easy to navigate and user friendly. Our account manger Marion...
Country Ireland
Director of Bedrooms
Large Hotel
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  • 33