Net Affinity (Booking Engine)

Ranked 6 (out of 114) in Booking Engine

Booking Engine

Get the bookings you need! A booking platform built to convert and empower.

Ratings Snapshot

Certificate of Excellence
Read 217 reviews
93%
Recommend
HTR Score icon
HT SCORE
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #6 out of 114 in Booking Engine

Ease of Use
4.6/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Net Affinity has opened its internal systems to

Learn more
Most popular for
  • Boutique 41 verified reviews
    90%
  • Resort 37 verified reviews
    96%
  • City Center 25 verified reviews
    92%
  • Branded 12 verified reviews
    98%
  • Bed & Breakfast 9 verified reviews
    94%
  • Serviced Apartment 5 verified reviews
    74%
  • Airport/ conference 3 verified reviews
    97%
  • Motel 2 verified reviews
    85%
  • Villas 1 verified reviews
    90%
  • Budget 1 verified reviews
    90%

Net Affinity (Booking Engine) Overview

Net Affinity (Booking Engine) Overview

Our booking engine is built for the independent hotel. We keep the guest's experience top of mind, integrating cutting-edge conversion optimisation technology into the booking engine to drive direct bookings through your website. When guests reach your site, our goal is to convert them into direct bookers. We increase your return while reducing your costs. Constantly evolving, our booking engine ...

About Net Affinity View website

Founded in 2000 | Headquarters in Dublin | 42 employees

Net Affinity is an international award winning Technology, Design and Marketing Company who works exclusively with hotels to drive more direct business at a lo...

Other Products by Net Affinity

Integrates with

  • Booking Engine
  • Channel Managers
  • Digital Marketing Agencies
Browse integrations (58 verified)

What customers love about Net Affinity (Booking Engine)

Like 93% recommend

Sales and Marketing Manager from Other in Dundalk (Ireland)

The Support team behind the software, always there to support with any queries. They blog post offering advise on how to sale effectively. Ease and accessibility of the software always making our role in hospitality less...

Sales and Marketing Manager from Resort in (Ireland)

- Easy booking engine to use both on the front and back end of the site. - Good reporting features. - Great team to work with who are up to date with the latest trends.

Managing Director from Boutique in Charlotte (United States)

Its just very easy to use and the reporting functions are fantastic when compared to other booking engines.

Sales and Marketing Executive from Boutique in (Ireland)

Very easy to use and any issues that you may is quickly mended. We like how quick and simple it is for our customer.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Net Affinity is a leader in booking engines, building beautiful websites to optimize the guest booking journey, and optimizing hotels across the meta with their seamless connectivity to Trivago, Tripadvisor, and more.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
Question:

What differentiates this product or service from the competition?

Answer:

Their customer support and account managers truly care about their hotel partner success. They also offer online trainings and certifications to ensure you're getting the most out of their technology.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Speak with one of the very knowledgable Net Affinity associates to understand where they can add the most value to your hotel. Whether it's the booking engine, marketing initiatives or a website that increases direct bookings, they can certainly help you achieve your goals.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
User avatar image User avatar image User avatar image
+ 14 recommend
Recommended by Show More (12)

Features

  • Mobile Optimized/Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • Loyalty program integration
  • Multi-currency
  • Multi-lingual
  • Special offers & discounts
  • Gift Vouchers
  • ADA Compliant
  • PCI Compliance
  • Website Integration
  • PCI-DDS Compliant Payments
  • Multi-room Bookings
  • Social Media Integration/Bookings
  • Alternative Accommodation Recommendations (when no availability)
  • Room Substitutions

Want to go behind the scenes and see how Net Affinity (Booking Engine) works?

Clients & references

References & testimonials

Testimonial avatar
The improvement in our online business since moving to Net Affinity has been phenomenal
Beth Swindlehurst Director of Sales & Marketing at the Galgorm Resort
Testimonial avatar
Net Affinity are very much our online partner, an essential part of our team. We have worked with them for many years and feel they understand our business and are keen to help us grow through online ...
Michelle Maguire CEO at the Irelands Blue Book

Featured partners

Brand image
Brand image
Brand image
Brand image
Brand image
Brand image

Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Ireland
  • United Kingdom
  • United States
  • Philippines
  • Slovenia
  • United Arab Emirates
  • Canada
  • Germany

217 Verified Net Affinity Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

October 14, 2021

Net Affinity (Booking Engine) Review: Excellent System

Revenue Manager from Branded in (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Fantastic easy to use system, excellent customer service. Helpful, attentive service & allows clear usage for the guest & efficient

What do you dislike or think could be improved?

Excellent system & easy to navigate - would advise an out of hours evening & weekend support if possible can sometimes be a delay in response.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

October 12, 2021

Net Affinity (Booking Engine) Review: Successful partnership

General Manager from Boutique in Cobh (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

People from Net Affinity always give great assistance. The system works without any problems all the time easy design to work within the PC.

What do you dislike or think could be improved?

At the moment everything works just fine so don't know what to write at the moment and so on yes

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 24, 2021

Net Affinity (Booking Engine) Review: Fantastic Website , Effective Booking Engine, Creative Digital Marketing

Assistant Director of Marketing from Other in Naas (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Really effective booking engine leading to higher conversions year on year. Fantastic creative digital marketing team being the website with excellent communication & reporting skills.

What do you dislike or think could be improved?

The CMS can be difficult to format at times, preformatting diameters that were in place if they get knocked out, can create issues if trying to then clear formats to go back to the defaults. However, this...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Sep 30, 2021 Gemma H. from Net Affinity replied:
 Thank you for your 5 star review of Net Affinity!!! We are delighted to hear our products and servic... 

September 23, 2021

Net Affinity (Booking Engine) Review: Booking Engine

Events Co-Ordinator from Other in (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

I use the booking engine to get reservation bookings and to process gift vouchers, I would also use the booking engine to upload new photo to rateplans.

What do you dislike or think could be improved?

I find it hard sometimes to navigate the booking engine to be able to find how to add photos update hotel emails and information etc...

Customer Support
5
Ease of Use
3
Value for money
5
Implementation
3
arrow review On Sep 30, 2021 Gemma H. from Net Affinity replied:
 Thank you for your review and your strong recommendation. We are delighted to  hear of your satisfac... 

September 22, 2021

Net Affinity (Booking Engine) Review: Net Affinity review

Receptionist from Serviced Apartment in Killarney (Ireland)

Recommend 5/10
Full blue star
Full blue star
Full blue star
Empty blue star
Empty blue star

What do you like most?

Personalized touch of the property Website is straight forward when adding the rates or changing prices Customer service when dealing with representative

What do you dislike or think could be improved?

Proper training for the staff Complicated when putting up new offers Always problems when logging in to the website,need to update the password very often

Customer Support
4
Ease of Use
3
Value for money
4
Implementation
3
arrow review On Sep 30, 2021 Gemma H. from Net Affinity replied:
 Thank you for your feedback. We are happy to hear you find our service with our team of a high stand... 

September 22, 2021

Net Affinity (Booking Engine) Review: Staff review

Receptionist from Serviced Apartment in Killarney (Ireland)

Recommend 6/10
Full blue star
Full blue star
Full blue star
Empty blue star
Empty blue star

What do you like most?

Booking engine works well.easy to navigate. Guests find booking easy. Little more traing needed for other options on booking engine to use to full potential.

What do you dislike or think could be improved?

Website builder is complicated. More training needed. Needs to be more self explanitory. Sizing images of different sizes is difficult. A built in option would be helpul. A template for tasks would be e...

Customer Support
4
Ease of Use
2
Value for money
n/a
Implementation
3
arrow review On Sep 30, 2021 Gemma H. from Net Affinity replied:
 Thank you for your review. We appreciate your feedback on our products and services. We have some ex... 

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly service fee
Less than $1000/month
Commission or Revenue Share
% of room upsell revenue

Popular Net Affinity (Booking Engine) Integrations

View all (58 Net Affinity Integrations)