Net Affinity (Booking Engine)

4.7 (297 REVIEWS)

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HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ciara, Fiona, Siggi + 33 more experts recommend Net Affinity

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Net Affinity (Booking Engine)

4.7 (297 REVIEWS)

Ranked 5 (out of 125) in Booking Engine

Say hello to the future of hotel booking technology. Personalised, powerful, precise

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Ratings Summary

4.7
Excellent
297 reviews
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Net Affinity (Booking Engine) is the #5 most trending product in the Booking Engine category (out of 125) and the #133 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Net Affinity has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Net Affinity (Booking Engine)
Founded in 2000 | Headquarters in Dublin | 52 employees
Net Affinity’s booking engine is the newest technology on the market. Feature-rich, lightning fast and made for mobile, it’s everything your guest needs from their booking experience. This new piece of technology has been built from the ground up, with years’ worth of our knowledge and learnings applied. Hosted using the most modern cloud infrastructure and built around APIs, it enables us to artfully link all your tech together, propelling your systems toward extraordinary heights. Our team are some of the brightest and most innovative in the business. Their knowledge and commitment to always providing the best service possible has led us to where we are now – the future of booking direct.

Capabilities

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Net Affinity doesn’t have any benefits or use cases available

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Pricing

Pricing Available By Request

Net Affinity has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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3

Success Stories

16

References

21

Featured Customers

Popularity by Segment

Size

115 | Large (75-199 room)

99 | Medium (25-74 room)

19 | X-Large (200+ room)

16 | Small (10-24 room)

4 | X-Small (1-9 room)

Type

100 | Luxury Hotels

74 | Boutiques

60 | Resorts

42 | City Center Hotels

24 | Branded Hotels

19 | RV Parks & Campgrounds

17 | Bed & Breakfast & Inns

10 | Limited Service & Budget Hotels

9 | Extended Stay & Serviced Apartments

6 | Airport/Conference Hotels

4 | Vacation Rentals & Villas

2 | Hostels

1 | Motels

Region

301 | Europe

8 | North America

6 | Asia Pacific

4 | Middle East

Category

297 | Booking Engine

165 | Digital Marketing Agencies

150 | Website Design

More Products by Net Affinity

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298

Reviews

34

Expert Recommendations

Hotelier Rating

Excellent
268
Very Good
37
Average
14
Poor
4
Terrible
0

By Product

  • Booking Engine
    Booking Engine
  • Digital Marketing Agencies
    Digital Marketing Agencies
  • Website Design
    Website Design

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Middle East
    Middle East
10

Very easy to use and excellent support.

Data & Systems Integration Specialist from 500+ room Extended Stay & Serviced Apartment in (Ireland)

Verified
23 days ago
The new refreshed booking engine is very easy to use. We have been customers for many years, and I have always been extremely impressed with the level of customer support we receive if we ever have a query. We have had next to 0 technical issues or downtime as well.
10

Amazing Results

from 75-99 room Boutique in Westport (Ireland)

Verified
23 days ago
We recently got a new website with Net Affinity and their attention to detail, communication and delivery of the product was fantastic. For digital marketing, their targeting is precise and gives us the results we want. The booking engine is straight forward and easy to use.
10

Excellent at building relationships with the company

Assistant Group Revenue Manager from 100 to 199 room Luxury Hotel in Cullybackey (United Kingdom)

Verified
30 days ago
Improved ROI and international business, highlighted areas of concern and ideas on how to improve these by making certain amendments.
Charlene from Net Affinity replied
Thank you for your kind review of Net Affinity. I have passed on suggestion to allow to search for bookings by rate type to our Product Team for review. Should you have any more suggestions for future improvements, please reach out to us directly. Kind regards, Charlene McGovern Client Experience Manager
10

Website Development

Sales and Marketing Manager from 25-49 room Boutique in Killeavy (United Kingdom)

Verified
30 days ago
In recent months, we completed a new website with NetAffinity. The final product was designed as per the brief with enhanced user-friendly elements.I was impressed with the team's patience and persistence, especially with my demands. Laura Persch delivered a great design that has received immense positive feedback from our guests, and Sara...
Charlene from Net Affinity replied
Thank you for your five star review, it was a pleasure to read. We are very lucky to have some of the most dedicated, knowledgeable & personable talent working with us. Laura & Sara were delighted to read your kind comments, and are thrilled that your website project was a success. Let us know if you have any feedback for us in future, as it is through valued client feedback that we can continually improve our products and strive for service excellence. Kind regards, Charlene McGovern Client Experience Manager
10

Ticks all the boxes for us.

Front office manager from 10 to 24 room Boutique in Ballingarry (Ireland)

Verified
1 months ago
Excellent booking engine. Easy to navigate. Functionality is flawless. Excellent reporting facility. Always a team member available willing to assist.
Charlene from Net Affinity replied
Thank you for your kind review. We're thrilled to read your wonderful comments about our booking engine. Our booking engine uses the latest technology to optimise conversion whilst ensuring an excellent user experience. Thank you also for your feedback on our systems. We understand that it takes time to get to know a new system. We launched the Net Affinity Learning Academy a few years ago - an online resource to help you and your team become experts on the booking engine through short videos. We hope this helps any future employees who join your business to become familiar with the booking engine - and even earn certification in the process! Kind regards, Charlene McGovern Client Experience Manager
9

Innovative

Reservations from 50-74 room Boutique in (Ireland)

Verified
1 months ago
Booking engine is easy to use and navigate . The team has great ideas and understandings of your needs. Fantastic support and guidance
Charlene from Net Affinity replied
Thank you for such a lovely review. We're delighted to hear that you're happy with both product and service provided by Net Affinity. We look forward to working with you & your team into the future. Kind regards, Charlene McGovern Client Experience Manager
10

Excellent Service

Reservations Manager from 75-99 room RV Parks & Campground in Clonmel (Ireland)

Verified
1 months ago
Always willing to help, or solve an issue when needed. Very knowledgeable about products available and booking trends in the market.
Charlene from Net Affinity replied
Thank you for your review. We're thrilled to read your lovely comments about our team. Booking modification was released last year for guests. If you'd like any further details on this, please get in touch with your account contact and they'll be happy to assist. Kind regards, Charlene McGovern Client Experience Manager
10

Fabulous products and marketing support

Sales Manager from 25-49 room City Center Hotel in (Ireland)

Verified
1 months ago
Easy to initialise the new booking system and launch the website Dedicated expert help Brilliant training to become self sufficient and increase customer skill set Professional ongoing support
Charlene from Net Affinity replied
Thank you for your 5 star review. We are delighted to see that you find our systems and website easy to use. Our team try to ensure clients are as self sufficient as possible to do their job on their website and booking engine but are always available should you need anything! Looking forward to working together for more years to come. Kind Regards, Charlene McGovern Client Experience Manager
10

We've seen significant growth in our conversion and revenue using Net Affinity's software

Commercial Director from 100 to 199 room Airport/Conference Hotel in Dublin (Ireland)

Verified
1 months ago
Net Affinity are constantly evolving their tech, even in the short period of 6 months that we have been using their software and services. Their in-depth Business Intelligence solution has been a real game changer for our internal analysis teams, even allowing for access on mobile to live data. We've increased our conversion year over year...
Charlene from Net Affinity replied
Thank you for taking the time to leave such a lovely review. It really is wonderful to hear the role we have played in increasing your conversion rate. Our Product Team are dedicated to continuously developing our booking engine, they are reviewing your suggestions & feature requests. We look forward to much more continued success and working with you for many years to come. Kind regards, Charlene McGovern Client Experience Manager
10

Excellent Service

Front Office Manager from 50-74 room in Newtown Mount Kennedy (Ireland)

Verified
1 months ago
Always on hand to support and guide. Easy to follow step by step instruction. All Training & support given with video sessions.
Charlene from Net Affinity replied
Thank you for your review. We are thrilled to read your wonderful comments about our support and training. We pride ourselves on customer service excellence and our ability to respond promptly to clients promptly across a variety of platforms. Should you have any suggestions for future improvements, please reach out to us. Client feedback is invaluable to ensure the continuous enhancement of our products and services. Kind regards, Charlene McGovern Client Experience Manager
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