Net Affinity (Booking Engine)

Ranked 5th (out of 90) in Booking Engine

Booking Engine

Get the bookings you need! A booking platform built to convert and empower.

Ratings Snapshot

Certificate of Excellence
Read 192 reviews
93%
Recommend
HTR Score icon
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Net Affinity (Booking Engine) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #5 out of 90 in Booking Engine

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer support
4.8/5
Verified Customer Support

Net Affinity has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
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  • Bed & Breakfast 9 verified reviews
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  • Branded 7 verified reviews
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  • Airport/ conference 3 verified reviews
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  • Serviced Apartment 2 verified reviews
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  • Motel 1 verified reviews
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  • Villas 1 verified reviews
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Net Affinity (Booking Engine) Overview

Net Affinity (Booking Engine) Overview

Our booking engine is built for the independent hotel. We keep the guest's experience top of mind, integrating cutting-edge conversion optimisation technology into the booking engine to drive direct bookings through your website. When guests reach your site, our goal is to convert them into direct bookers. We increase your return while reducing your costs. Constantly evolving, our booking engine ...

About Net Affinity View website

Founded in 2000 | Headquarters in Dublin | 42 employees

Net Affinity is an international award winning Technology, Design and Marketing Company who works exclusively with hotels to drive more direct business at a lo...

Other Products by Net Affinity

Integrates with

  • Channel Managers
  • Property Management Systems
  • Metasearch & Ad Tech
Browse integrations (30 verified)

What customers love about Net Affinity (Booking Engine)

Like 93% recommend

Sales and Marketing Manager from Other in Dundalk (Ireland)

The Support team behind the software, always there to support with any queries. They blog post offering advise on how to sale effectively. Ease and accessibility of the software always making our role in hospitality less...

Sales and Marketing Manager from Resort in (Ireland)

- Easy booking engine to use both on the front and back end of the site. - Good reporting features. - Great team to work with who are up to date with the latest trends.

Managing Director from Boutique in Charlotte (United States)

Its just very easy to use and the reporting functions are fantastic when compared to other booking engines.

Sales and Marketing Executive from Boutique in (Ireland)

Very easy to use and any issues that you may is quickly mended. We like how quick and simple it is for our customer.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Net Affinity is a leader in booking engines, building beautiful websites to optimize the guest booking journey, and optimizing hotels across the meta with their seamless connectivity to Trivago, Tripadvisor, and more.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
Question:

What differentiates this product or service from the competition?

Answer:

Their customer support and account managers truly care about their hotel partner success. They also offer online trainings and certifications to ensure you're getting the most out of their technology.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Speak with one of the very knowledgable Net Affinity associates to understand where they can add the most value to your hotel. Whether it's the booking engine, marketing initiatives or a website that increases direct bookings, they can certainly help you achieve your goals.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
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+ 14 recommend
Recommended by Show More (12)

Features

  • Mobile Optimized/Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • Loyalty program integration
  • Multi-currency
  • Multi-lingual
  • Special offers & discounts
  • Gift Vouchers
  • ADA Compliant
  • PCI Compliance
  • Website Integration
  • PCI-DDS Compliant Payments
  • Multi-room Bookings
  • Social Media Integration/Bookings
  • Alternative Accommodation Recommendations (when no availability)
  • Room Substitutions

Clients & references

References & testimonials

Testimonial avatar
The improvement in our online business since moving to Net Affinity has been phenomenal
Beth Swindlehurst Director of Sales & Marketing at the Galgorm Resort
Testimonial avatar
Moving to Net Affinity has allowed us to grow our direct online business by over 40% year on year
Mairead Delaney Group Revenue Manager at the North Star Hotel

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Ireland
  • United Kingdom
  • United States
  • Philippines
  • Slovenia
  • United Arab Emirates
  • Canada
  • Germany

192 Verified Net Affinity Reviews

Likelihood to Recommend
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This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.

Dec 14, 2020

Net Affinity (Booking Engine) Review: Expert advice, very fast service & extremely professional.

Group Sales & Marketing Manager from Other in Dublin (Ireland)

Recommend 10/10
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What do you like most?

I am never waiting on a call back. Our account manager Sara gets back to us very fast and always has the answers to the queries we have. Expert advice too.

What do you dislike or think could be improved?

More close liaising with the digital marketing team. i.e. direct meetings with them to help us all strategise our business.

Customer support
5
Ease of use
5
Value for money
5
Implementation
5
arrow review On Dec 18, 2020 Charlene M. from Net Affinity replied:
 Thank you for your review. We pride ourselves on our exceptional customer service and are delighted ... 

Dec 12, 2020

Net Affinity (Booking Engine) Review: Quick Response

Revenue Manager from Resort in Breaffy House Resort (Ireland)

Recommend 8/10
Full blue star
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What do you like most?

When I send an email it is responded to quickly and the resolution to the issues is explained in detail.

What do you dislike or think could be improved?

The Voucher process, it would be very beneficial if the payment could be processed through the website as soon as voucher is bought.

Customer support
4.5
Ease of use
5
Value for money
n/a
Implementation
n/a
arrow review On Dec 18, 2020 Charlene M. from Net Affinity replied:
 Thank you for your review. It was a pleasure to read. We are delighted to hear that our teams are qu... 

Dec 12, 2020

Net Affinity (Booking Engine) Review: Pleasure to deal with

FOM from Other in (United Kingdom)

Recommend 10/10
Full blue star
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What do you like most?

- Quick response on issues - Always there to help - A great team to work with - User friendly -

What do you dislike or think could be improved?

In my opinion there isn't anything to be improved at this current time & I believe the team are doing a great job

Customer support
5
Ease of use
5
Value for money
5
Implementation
5
arrow review On Dec 18, 2020 Charlene M. from Net Affinity replied:
 Thank  you for your kind review. It was a pleasure to read your lovely comments on our team, how qui... 

Dec 11, 2020

Net Affinity (Booking Engine) Review: Easy to use interface, prompt and friendly customer service!

Brand and Marketing from Resort in (Indonesia)

Recommend 10/10
Full blue star
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What do you like most?

Using their e-voucher system. The interface was easy to use on both customer's end and back end. Any issues I had was quickly resolved by the team, always reachable! Thumbs up!

What do you dislike or think could be improved?

Nothing to improve currently, happy with them and highly recommended to others if you are looking for an e-voucher solution.

Customer support
4.5
Ease of use
5
Value for money
5
Implementation
5
arrow review On Dec 18, 2020 Charlene M. from Net Affinity replied:
 Thank you for your glowing review. We are thrilled to hear that you have had a positive experience w... 

Dec 11, 2020

Net Affinity (Booking Engine) Review: Excellence personified

Sales & Marketing Manager from Airport/ conference in (Ireland)

Recommend 10/10
Full blue star
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What do you like most?

Understood failings with exiting system and offered solutions to rectify same. Gave full control of all areas requested to us. Always on hand with advice and suggestions when we get stuck.

What do you dislike or think could be improved?

I can't think of any area that I would suggest needs improvement, happy with all interactions from initial purchase journey, to roll out and support.

Customer support
5
Ease of use
5
Value for money
5
Implementation
5
arrow review On Dec 18, 2020 Charlene M. from Net Affinity replied:
 Thank you for your wonderful review. It gave us great joy to read! Our goal is to simplify the lives... 

Dec 11, 2020

Net Affinity (Booking Engine) Review: Net Affinity, a team you can rely on delivery of results

General Manager from Resort in (Ireland)

Recommend 10/10
Full blue star
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What do you like most?

The team work on achieving results and have always excelled on delivery. Up until 2020 Breaffy experienced 5 years of year on year growth through proactive marketing and outside the box thinking.

What do you dislike or think could be improved?

They cant improve on their current offering! It is as we are their only Hotel on their books....every day they are doubling checking our on-line presence and performance.

Customer support
5
Ease of use
4.5
Value for money
5
Implementation
n/a
arrow review On Dec 18, 2020 Charlene M. from Net Affinity replied:
 Thank you for your review. It's fantastic to hear that we've been instrumental in your YOY growth wi... 

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly service fee
Less than $1000/month

Popular Net Affinity (Booking Engine) integrations

View all (30 Net Affinity integrations)