Net Affinity (Booking Engine)

Ranked 5th (out of 91) in Booking Engine

Booking Engine

Get the bookings you need! A booking platform built to convert and empower.

Ratings Snapshot

Certificate of Excellence
Read 197 reviews
93%
Recommend
HTR Score icon
HT SCORE
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Net Affinity (Booking Engine) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #5 out of 91 in Booking Engine

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer support
4.8/5
Verified Customer Support

Net Affinity has opened its internal systems to

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Net Affinity (Booking Engine) Overview

Net Affinity (Booking Engine) Overview

Our booking engine is built for the independent hotel. We keep the guest's experience top of mind, integrating cutting-edge conversion optimisation technology into the booking engine to drive direct bookings through your website. When guests reach your site, our goal is to convert them into direct bookers. We increase your return while reducing your costs. Constantly evolving, our booking engine ...

About Net Affinity View website

Founded in 2000 | Headquarters in Dublin | 42 employees

Net Affinity is an international award winning Technology, Design and Marketing Company who works exclusively with hotels to drive more direct business at a lo...

Other Products by Net Affinity

Integrates with

  • Channel Managers
  • Property Management Systems
  • Metasearch & Ad Tech
Browse integrations (31 verified)

What customers love about Net Affinity (Booking Engine)

Like 93% recommend

Sales and Marketing Manager from Other in Dundalk (Ireland)

The Support team behind the software, always there to support with any queries. They blog post offering advise on how to sale effectively. Ease and accessibility of the software always making our role in hospitality less...

Sales and Marketing Manager from Resort in (Ireland)

- Easy booking engine to use both on the front and back end of the site. - Good reporting features. - Great team to work with who are up to date with the latest trends.

Managing Director from Boutique in Charlotte (United States)

Its just very easy to use and the reporting functions are fantastic when compared to other booking engines.

Sales and Marketing Executive from Boutique in (Ireland)

Very easy to use and any issues that you may is quickly mended. We like how quick and simple it is for our customer.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Net Affinity is a leader in booking engines, building beautiful websites to optimize the guest booking journey, and optimizing hotels across the meta with their seamless connectivity to Trivago, Tripadvisor, and more.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
Question:

What differentiates this product or service from the competition?

Answer:

Their customer support and account managers truly care about their hotel partner success. They also offer online trainings and certifications to ensure you're getting the most out of their technology.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Speak with one of the very knowledgable Net Affinity associates to understand where they can add the most value to your hotel. Whether it's the booking engine, marketing initiatives or a website that increases direct bookings, they can certainly help you achieve your goals.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
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+ 14 recommend
Recommended by Show More (12)

Features

  • Mobile Optimized/Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • Loyalty program integration
  • Multi-currency
  • Multi-lingual
  • Special offers & discounts
  • Gift Vouchers
  • ADA Compliant
  • PCI Compliance
  • Website Integration
  • PCI-DDS Compliant Payments
  • Multi-room Bookings
  • Social Media Integration/Bookings
  • Alternative Accommodation Recommendations (when no availability)
  • Room Substitutions

Want to go behind the scenes and see how Net Affinity (Booking Engine) works?

Clients & references

References & testimonials

Testimonial avatar
The improvement in our online business since moving to Net Affinity has been phenomenal
Beth Swindlehurst Director of Sales & Marketing at the Galgorm Resort
Testimonial avatar
Net Affinity are very much our online partner, an essential part of our team. We have worked with them for many years and feel they understand our business and are keen to help us grow through online ...
Michelle Maguire CEO at the Irelands Blue Book

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Ireland
  • United Kingdom
  • United States
  • Philippines
  • Slovenia
  • United Arab Emirates
  • Canada
  • Germany

197 Verified Net Affinity Reviews

Likelihood to Recommend
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This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.

Jul 29, 2021

Net Affinity (Booking Engine) Review: Excellent Service

Hospitality from Other in Tullamore (Ireland)

Recommend 10/10
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What do you like most?

The service from the support was excellent, my query was answered quickly and efficiently and the web chat support is a great service

What do you dislike or think could be improved?

I cannot think of anything to improve as I have always been happy with the service provided by Net Affinity

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Jul 29, 2021

Net Affinity (Booking Engine) Review: Simple & easy to use

Reservations Department from City Center in (Ireland)

Recommend 9/10
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What do you like most?

The staff are quick and efficient with any queries that we go to them with. Less commission to be paid Simple cancellation process

What do you dislike or think could be improved?

If guests could add rooms to their existing reservation If guests could reduce/increase the amount of nights they have booked If guests could amend the room type they booked At the moment if a guest ri...

Customer support
5
Ease of Use
4
Value for money
5
Implementation
4

Jul 28, 2021

Net Affinity (Booking Engine) Review: Excellent Customer Service

Front Office Manager from Boutique in Skibbereen (Ireland)

Recommend 10/10
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What do you like most?

Maja our POC with Net Affinity is excellent to deal with. She is fast & efficient to look after any queries we may have.

What do you dislike or think could be improved?

I would suggest the Net Affinity made properties aware of any issues that arise that the client may not be aware of & this would streamline the system further.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Jul 27, 2021

Net Affinity (Booking Engine) Review: Great expertise and professional advice

CEO from Boutique in (Ireland)

Recommend 10/10
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What do you like most?

We find the team in Net Affinity extremely supportive and highly responsive to our requests. They are also extremely proactive pushing us to keep innovating.

What do you dislike or think could be improved?

We are very happy with the services and support provided to us by the team in Net Affinity, especially this year.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Jul 09, 2021

Net Affinity (Booking Engine) Review: Worked with many and Net Affinity is #1 choice

General Manager from Other in Dungloe (Ireland)

Recommend 8/10
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What do you like most?

Professional and experienced team. Always positive and at hand. Loved how the business adapted during Covid-19. Continue to grow business with the supports available,

What do you dislike or think could be improved?

My gripe is gift vouchers and attaching offers\discount to a gift voucher. Would love to see this service made available especially after 10 years of making this request and working with Net affinity.

Customer support
4
Ease of Use
4
Value for money
4
Implementation
3.5

Dec 14, 2020

Net Affinity (Booking Engine) Review: Expert advice, very fast service & extremely professional.

Group Sales & Marketing Manager from Other in Dublin (Ireland)

Recommend 10/10
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What do you like most?

I am never waiting on a call back. Our account manager Sara gets back to us very fast and always has the answers to the queries we have. Expert advice too.

What do you dislike or think could be improved?

More close liaising with the digital marketing team. i.e. direct meetings with them to help us all strategise our business.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 18, 2020 Charlene M. from Net Affinity replied:
 Thank you for your review. We pride ourselves on our exceptional customer service and are delighted ... 

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly service fee
Less than $1000/month

Popular Net Affinity (Booking Engine) Integrations

View all (31 Net Affinity Integrations)