Net Affinity (Booking Engine)

Ranked 6 (out of 114) in Booking Engine

Booking Engine

Get the bookings you need! A booking platform built to convert and empower.

Ratings Snapshot

Certificate of Excellence
Read 244 reviews
93%
Recommend
HTR Score icon
HT SCORE
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #6 out of 114 in Booking Engine

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Net Affinity has opened its internal systems to

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Most popular for
  • Boutique 58 verified reviews
    93%
  • Resort 44 verified reviews
    95%
  • City Center 24 verified reviews
    93%
  • Branded 14 verified reviews
    96%
  • Bed & Breakfast 9 verified reviews
    94%
  • Serviced Apartment 7 verified reviews
    79%
  • Budget 3 verified reviews
    90%
  • Airport/ conference 3 verified reviews
    97%
  • Motel 2 verified reviews
    85%
  • Villas 1 verified reviews
    90%

Net Affinity (Booking Engine) Overview

Net Affinity (Booking Engine) Overview

Our booking engine is built for the independent hotel. We keep the guest's experience top of mind, integrating cutting-edge conversion optimisation technology into the booking engine to drive direct bookings through your website. When guests reach your site, our goal is to convert them into direct bookers. We increase your return while reducing your costs. Constantly evolving, our booking engine ...

About Net Affinity View website

Founded in 2000 | Headquarters in Dublin | 42 employees

Net Affinity is an international award winning Technology, Design and Marketing Company who works exclusively with hotels to drive more direct business at a lo...

Other Products by Net Affinity

Integrates with

  • Booking Engine
  • Business Intelligence
  • Channel Managers
Browse integrations (65 verified)

What customers love about Net Affinity (Booking Engine)

Like 93% recommend

Sales and Marketing Manager from Other in Dundalk (Ireland)

The Support team behind the software, always there to support with any queries. They blog post offering advise on how to sale effectively. Ease and accessibility of the software always making our role in hospitality less...

Sales and Marketing Manager from Resort in (Ireland)

- Easy booking engine to use both on the front and back end of the site. - Good reporting features. - Great team to work with who are up to date with the latest trends.

Managing Director from Boutique in Charlotte (United States)

Its just very easy to use and the reporting functions are fantastic when compared to other booking engines.

Sales and Marketing Executive from Boutique in (Ireland)

Very easy to use and any issues that you may is quickly mended. We like how quick and simple it is for our customer.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

NetAffinity is a great Booking Engine. It is reliable and cost effective. It has great reporting features that allows to take best action to improve direct booking. Last but not least, the support is great which makes it a great partner for hoteliers.

by Jeremy Greant (OTA Insight) on December 01, 2021

See more answers (19)
Question:

What differentiates this product or service from the competition?

Answer:

Netaffinity differentiates by it's mobile friendliness. Also, it integrates with Other Netaffinity services which allows hoteliers to built a coherent and streamlined direct booking strategy. Payment integration are multiple and secure.

by Jeremy Greant (OTA Insight) on December 01, 2021

See more answers (19)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My advice to hoteliers would be to go full on and use all Net affinity services in conjunction with each other. It is not only a tech provider but Netaffinity can truly be that partner that supports you end to end when it comes to your direct booking strategy.

by Jeremy Greant (OTA Insight) on December 01, 2021

See more answers (19)
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+ 17 recommend
Recommended by Show More (15)

Features

  • Mobile Optimized/Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • Loyalty program integration
  • Multi-currency
  • Multi-lingual
  • Special offers & discounts
  • Gift Vouchers
  • ADA Compliant
  • PCI Compliance
  • Website Integration
  • PCI-DDS Compliant Payments
  • Multi-room Bookings
  • Social Media Integration/Bookings
  • Alternative Accommodation Recommendations (when no availability)
  • Room Substitutions

Want to go behind the scenes and see how Net Affinity (Booking Engine) works?

Clients & references

References & testimonials

Testimonial avatar
The improvement in our online business since moving to Net Affinity has been phenomenal
Beth Swindlehurst Director of Sales & Marketing at the Galgorm Resort
Testimonial avatar
Net Affinity are very much our online partner, an essential part of our team. We have worked with them for many years and feel they understand our business and are keen to help us grow through online ...
Michelle Maguire CEO at the Irelands Blue Book

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Ireland
  • United Kingdom
  • United States of America
  • Philippines
  • Slovenia
  • United Arab Emirates
  • Canada
  • Germany

244 Verified Net Affinity Reviews

Likelihood to Recommend
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December 02, 2021

Net Affinity (Booking Engine) Review: Great Customer Service

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Emailed to ask to set me up as a new user. It was done and I was logged in 10 minutes.

What do you dislike or think could be improved?

Nothing. Net affinity provide a great service. I am delighted to be working with them in the hotel industry. Thank you

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 02, 2021

Net Affinity (Booking Engine) Review: review

Revenue Manager from Other in Rosscarbery (Ireland)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

- The speed of response to any issues - The information which is accessible to the hotel., - Ease of use of the website

What do you dislike or think could be improved?

- training academy for the C M S portal - sometimes trying to find assistance on the help button takes you to incorrect place

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

November 30, 2021

Net Affinity (Booking Engine) Review: Very Helpful

Reservations Supervisor from Resort in Enniscorthy (Ireland)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

I always find that all the agents are very helpful and always are able to resolve an issue quickly. Everyone is so helpful

What do you dislike or think could be improved?

nothing at the moment, for everything I have needed has been acted on in a timely and professional manner. Nothing is any trouble

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

November 29, 2021

Net Affinity (Booking Engine) Review: Best we've ever worked with

Group Marketing Manager from Boutique in Ballybofey (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Our experience of net affinity over the past two years has been so positive that we've moved the second property in our group to net affinity. The features of the booking engine are advanced and always e...

What do you dislike or think could be improved?

I honestly can't think of any improvements as any changes needed have come on stream in the past 6 months.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 25, 2021

Net Affinity (Booking Engine) Review: Best care & great contact

Director from Boutique in Cobh (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Cooperation at the highest level. Maja, dispels doubts, answers questions and helps in choosing the right solutions. We can always count on her support and suggestions.

What do you dislike or think could be improved?

We are very pleased with the service we received, we have no suggestion for improvement. Looking forward to continue doing with business.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 25, 2021

Net Affinity (Booking Engine) Review: Great Choice

Reservations from Boutique in Cobh (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Very efficient and helpful support, immediate reaction to the hotel needs, knowledge of the industry and accurate advice. Always in touch with the client.

What do you dislike or think could be improved?

I have no comments about the company's work, everything is on time. Reliable service, professionalism and also friendly and contact people. I recommend such cooperation

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly service fee
Less than $1000/month
Commission or Revenue Share
% of room upsell revenue

Popular Net Affinity (Booking Engine) Integrations

View all (65 Net Affinity Integrations)