Net Affinity (Booking Engine)

4.7 (310 REVIEWS)

HTR Score icon
HT Score  
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Ranked 5 (out of 135) in Booking Engine

Say hello to the future of hotel booking technology. Personalised, powerful, precise

More than 50% of Net Affinity’s reviews come from Ireland.

What is Net Affinity?

Founded in 2000 | Headquarters in Dublin | 52 employees
Net Affinity (Booking Engine) is an advanced booking engine designed specifically for hoteliers aiming to boost direct bookings and maximize revenue. Its intuitive interface ensures a user-friendly experience, making the booking process seamless for guests. With robust integrations with leading Property Management Systems (PMS), it fits smoothly into your existing operations ensuring a cohesive workflow. Boasting a mobile-first approach, it caters to today's on-the-go travelers, while detailed reporting and tailored digital marketing strategies help optimize performance and enhance customer experience. Proactive support and continuous updates ensure the system remains efficient and cutting-edge, making it an invaluable tool for modern hotel management.

Net Affinity (Booking Engine) Alternatives

Not sure if Net Affinity is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:

  1. 1. Amadeus — Best for integrating with existing hotel systems effortlessly
  2. 2. Cloudbeds — Best for offering multilingual booking options to attract global travelers
  3. 3. SiteMinder — Best for managing multiple booking channels effortlessly
  4. 4. Profitroom — Best for capturing more bookings with tailored promotions
  5. 5. ThinkReservations — Best for seamless website integration and guest-friendly experience.
  6. 6. Neobookings — Best for managing real-time bookings with dynamic pricing and customization.
  7. 7. SHR Group — Best for boosting your revenue with smart upselling
  8. 8. Yanolja — Best for managing multi-property bookings effortlessly
  9. 9. Net Affinity — Best for driving more revenue through intelligent upselling
  10. 10. innRoad — Best for managing multi-property reservations effortlessly

Capabilities

Booking Engine

Website Builder

Gift Vouchers

Meta Search

Client Services

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Net Affinity Reviews Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Net Affinity (Booking Engine) is the #2 most trending product in the Booking Engine category (out of 135) and the #86 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Net Affinity has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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91 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Net Affinity Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Net Affinity Average Net Affinity

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Popularity by Segment

Size

5 | X-Small (1-9 room)

40 | Small (10-24 room)

113 | Medium (25-74 room)

145 | Large (75-199 room)

19 | X-Large (200+ room)

Country

256 | Ireland

36 | United Kingdom

7 | United States of America

4 | United Arab Emirates

3 | Switzerland

3 | Slovenia

3 | India

2 | Germany

2 | Philippines

2 | France

2 | Spain

2 | Portugal

1 | New Zealand

1 | Belize

1 | Singapore

1 | Oman

1 | Mexico

1 | Malaysia

1 | Australia

1 | Estonia

1 | Israel

Type

155 | Luxury Hotels

128 | Bed & Breakfast & Inns

122 | Boutiques

88 | Resorts

85 | Branded Hotels

81 | Airport/Conference Hotels

80 | Limited Service & Budget Hotels

75 | City Center Hotels

27 | Extended Stay & Serviced Apartments

20 | RV Parks & Campgrounds

4 | Vacation Rentals & Villas

3 | Hostels

1 | Motels

Region

307 | Europe

8 | North America

7 | Asia Pacific

6 | Middle East

2 | Oceania

1 | Central America

Category

310 | Booking Engine

168 | Digital Marketing Agencies

154 | Website Design

Net Affinity Reviews

Hotelier Rating

Excellent
282
Very Good
36
Average
15
Poor
4
Terrible
1

Property Size

  • X-Small (5)
  • Small (40)
  • Medium (113)
  • Large (145)
  • X-Large (19)

Country

  • Ireland
    Ireland
    (256)
  • United Kingdom
    United Kingdom
    (36)
  • United States of America
    United States of America
    (7)
  • United Arab Emirates
    United Arab Emirates
    (4)
  • Switzerland
    Switzerland
    (3)
  • Slovenia
    Slovenia
    (3)
  • India
    India
    (3)
  • Germany
    Germany
    (2)
  • Philippines
    Philippines
    (2)
  • France
    France
    (2)
  • Spain
    Spain
    (2)
  • Portugal
    Portugal
    (2)
  • New Zealand
    New Zealand
    (1)
  • Belize
    Belize
    (1)
  • Singapore
    Singapore
    (1)
  • Oman
    Oman
    (1)
  • Mexico
    Mexico
    (1)
  • Malaysia
    Malaysia
    (1)
  • Australia
    Australia
    (1)
  • Estonia
    Estonia
    (1)
  • Israel
    Israel
    (1)

Region

  • North America
    North America
    (8)
  • Europe
    Europe
    (307)
  • Asia Pacific
    Asia Pacific
    (7)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (6)
  • Central America
    Central America
    (1)

Hoteliers say

NEW AI Review summary

Hoteliers like Netaffinity for its blend of sophisticated technology and human interaction. The product excels in boosting direct bookings, with many praising its user-friendly booking engine and continuous system improvements. It includes detailed reporting and tailored digital marketing, significantly impacting revenue and customer experience. Proactive support from account managers and regular updates make it an efficient choice. However, there are areas to improve, including the CMS usability and adding more advanced functionalities like user management and automated updates.

AI-generated from the text of customer reviews

User-Friendly Booking Engine
Proactive Account Management
Technical Issues and Support
Continuous Improvements
Detailed Reporting
Customization Capabilities
Digital Marketing Effectiveness
Impact on Revenue
Advanced Features
CMS Challenges
10

RELIABLE BOOKING ENGINE

Manager from 50-74 room Extended Stay & Serviced Apartment in Castelldefels (Spain)

Verified
1 months ago
For us, having a Booking engine that, once the initial configuration is done, works without problems and that requires so little attention, is a great added value. It helps us concentrate on our daily lives. The Booking Engine allows you to upsell, it is responsive for mobile. In addition, we consider that, although Netaffinity is a large c...
Country Spain
Manager
Medium Hotel
10

Best product and service for Hospitality!

Sales Executive from 25-49 room Bed & Breakfast & Inn in Kells (Ireland)

Verified
1 months ago
Absolutely amazing customer service - never left with an unsolved issue. The booking engine is up to a very high standard. The tips from the Digital Marketing team are very helpful, and provide clear guidelines.
Country Ireland
Sales Executive
Medium Hotel
10

Review from Barberstown Castle

Front Office & Revenue Manager from 25-49 room Bed & Breakfast & Inn in Straffan (Ireland)

Verified
8 months ago
Our account manager Deirdre is extremely helpful and knowledgeable on the management of the booking engine & CMS. The reports and catch up meetings are great for increasing sales as Deirdre is great for advising on what may or not work for each season. Any queries are responded to in a very timely manner. Client services are also extremely...
Country Ireland
Front Office & Revenue Manager
Medium Hotel
10

One-stop shop to drive your business in the right direction.

Director of Bedrooms from 100 to 199 room Luxury Hotel in Killiney (Ireland)

Verified
8 months ago
Netaffinity offers the perfect blend of sophisticated technology and human interaction. I feel they understood the requirements of the hotel and had the technology and knowledge tohelp us achieve our goals. The onboarding process was simple and straightforward. Booking engine is easy to navigate and user friendly. Our account manger Marion...
Country Ireland
Director of Bedrooms
Large Hotel
9

Net Affinity provides a fantastic solution for Digital Marketing, Website & Booking Engine requirements

Director of Sales & Marketing from 100 to 199 room City Center Hotel in Tralee (Ireland)

Verified
8 months ago
Our direct business is growing each year, careful & excellent planning with Net Affinity has helped with this growth. Our Account Manager Julie, ensures we have information on all relevant campaigns in time to prepare offers/marketing & budget requirements.
Country Ireland
Director of Sales & Marketing
Large Hotel
9

Fast paced approach to hotels needs

Revenue Manager from 100 to 199 room Branded Hotel in Killenard (Ireland)

Verified
8 months ago
The team at Net Affinity are very proactive but also very reactive to changing hotel needs which is greatly appreciated.
Country Ireland
Revenue Manager
Large Hotel
10

Excellent Service

Revenue Manager from 25-49 room City Center Hotel in Derry (United Kingdom)

Verified
8 months ago
Excellent and very efficient service with booking engine queries and always pro-active and ahead of the industry with digital marketing input and planning. Brilliant engagement during COVID19 lockdowns with podcasts, webinars and marketing tips.
Country United Kingdom
Revenue Manager
Medium Hotel
10

Net Affinity Always there to Help and Grow my property

Revenue Manager from 50-74 room Bed & Breakfast & Inn in Roscommon (Ireland)

Verified
8 months ago
What I Love the most is the easiness of extranet, love the "academy part" and really appreciate the help and assistance that I get from my Acc Manager whenever I require it. In these days and times speed and clear direction / assistance to me is so important. Also the news letters are a great aid in these times
Country Ireland
Revenue Manager
Medium Hotel
10

User friendly

Reservations Manager from 75-99 room City Center Hotel in Carlow (Ireland)

Verified
8 months ago
I find Netaffinity booking engine and website user friendly. We can make almost all the changes on our website ourselves. The booking engine is easy to use and loading availability and rates is straight forward and easy to check at a glance
Country Ireland
Reservations Manager
Large Hotel
10

Absolutely Fantastic

Front Office & Reservations Manager from 75-99 room Bed & Breakfast & Inn in Glanmire (Ireland)

Verified
8 months ago
Booking Engine is very user friendly with unlimited options to Create and Enhance Offers, Packages etc. Detailed Reports Generated each day, great for planning ahead or doing year to date comparisons. Terrific Client Support
Country Ireland
Front Office & Reservations Manager
Large Hotel
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