Net Affinity (Booking Engine)

Ranked 5 (out of 90) in Booking Engine

Booking Engine

Get the bookings you need! A booking platform built to convert and empower.

Ratings Snapshot

Certificate of Excellence
Read 204 reviews
93%
Recommend
HTR Score icon
HT SCORE
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 90 in Booking Engine

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Net Affinity has opened its internal systems to

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Most popular for
  • Boutique 44 verified reviews
    91%
  • Resort 33 verified reviews
    95%
  • City Center 22 verified reviews
    90%
  • Bed & Breakfast 10 verified reviews
    96%
  • Branded 9 verified reviews
    97%
  • Serviced Apartment 3 verified reviews
    87%
  • Airport/ conference 3 verified reviews
    97%
  • Motel 1 verified reviews
    90%
  • Villas 1 verified reviews
    90%
  • Budget 1 verified reviews
    90%

Net Affinity (Booking Engine) Overview

Net Affinity (Booking Engine) Overview

Our booking engine is built for the independent hotel. We keep the guest's experience top of mind, integrating cutting-edge conversion optimisation technology into the booking engine to drive direct bookings through your website. When guests reach your site, our goal is to convert them into direct bookers. We increase your return while reducing your costs. Constantly evolving, our booking engine ...

About Net Affinity View website

Founded in 2000 | Headquarters in Dublin | 42 employees

Net Affinity is an international award winning Technology, Design and Marketing Company who works exclusively with hotels to drive more direct business at a lo...

Other Products by Net Affinity

Integrates with

  • Booking Engine
  • Channel Managers
  • Digital Marketing Agencies
Browse integrations (33 verified)

What customers love about Net Affinity (Booking Engine)

Like 93% recommend

Sales and Marketing Manager from Other in Dundalk (Ireland)

The Support team behind the software, always there to support with any queries. They blog post offering advise on how to sale effectively. Ease and accessibility of the software always making our role in hospitality less...

Sales and Marketing Manager from Resort in (Ireland)

- Easy booking engine to use both on the front and back end of the site. - Good reporting features. - Great team to work with who are up to date with the latest trends.

Managing Director from Boutique in Charlotte (United States)

Its just very easy to use and the reporting functions are fantastic when compared to other booking engines.

Sales and Marketing Executive from Boutique in (Ireland)

Very easy to use and any issues that you may is quickly mended. We like how quick and simple it is for our customer.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Net Affinity is a leader in booking engines, building beautiful websites to optimize the guest booking journey, and optimizing hotels across the meta with their seamless connectivity to Trivago, Tripadvisor, and more.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
Question:

What differentiates this product or service from the competition?

Answer:

Their customer support and account managers truly care about their hotel partner success. They also offer online trainings and certifications to ensure you're getting the most out of their technology.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Speak with one of the very knowledgable Net Affinity associates to understand where they can add the most value to your hotel. Whether it's the booking engine, marketing initiatives or a website that increases direct bookings, they can certainly help you achieve your goals.

by James Nannos (OTA Insight) on December 13, 2019

See more answers (16)
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+ 14 recommend
Recommended by Show More (12)

Features

  • Mobile Optimized/Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • Loyalty program integration
  • Multi-currency
  • Multi-lingual
  • Special offers & discounts
  • Gift Vouchers
  • ADA Compliant
  • PCI Compliance
  • Website Integration
  • PCI-DDS Compliant Payments
  • Multi-room Bookings
  • Social Media Integration/Bookings
  • Alternative Accommodation Recommendations (when no availability)
  • Room Substitutions

Want to go behind the scenes and see how Net Affinity (Booking Engine) works?

Clients & references

References & testimonials

Testimonial avatar
The improvement in our online business since moving to Net Affinity has been phenomenal
Beth Swindlehurst Director of Sales & Marketing at the Galgorm Resort
Testimonial avatar
Net Affinity are very much our online partner, an essential part of our team. We have worked with them for many years and feel they understand our business and are keen to help us grow through online ...
Michelle Maguire CEO at the Irelands Blue Book

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Ireland
  • United Kingdom
  • United States
  • Philippines
  • Slovenia
  • United Arab Emirates
  • Canada
  • Germany

204 Verified Net Affinity Reviews

Likelihood to Recommend
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Sep 17, 2021

Net Affinity (Booking Engine) Review: Great support

general manager from Boutique in (Ireland)

Recommend 10/10
Full blue star
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What do you like most?

We have been with Net Affinity now for 3 years and are very happy with the support and advice from Net Affinity from the design of our website to the daily running of the website. Their booking engine is ...

What do you dislike or think could be improved?

Nothing that comes to mind at present, overall very happy with Net Affinity and the support we got especially during the past 18 months

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Sep 17, 2021

Net Affinity (Booking Engine) Review: Thumbs up to Net Affinity

Revenue Manager from Boutique in Naas (Ireland)

Recommend 10/10
Full blue star
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What do you like most?

The ease at which you can load package and information and how easy it is for the customer to access.

What do you dislike or think could be improved?

Maybe more Pictures to choose from and some that are relevant for the time of year and maybe a little humor..

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Sep 17, 2021

Net Affinity (Booking Engine) Review: All hotels should be working with Netaffinity if they want high conversions

Marketing Manager from Boutique in County Donegal (Ireland)

Recommend 10/10
Full blue star
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What do you like most?

Ease of use of the booking engine for customers, High conversion rate from booking engine Website CMS very easy to update with images and text

What do you dislike or think could be improved?

Feed from tripadvisor to website which we can control to show reviews. Our review section is fine but guests still rely on trip advisor for honest feedback. We could really use a booking system to manage...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Sep 16, 2021

Net Affinity (Booking Engine) Review: Industry knowledge and expertise

Marketing Team Lead from Resort in (United Kingdom)

Recommend 10/10
Full blue star
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What do you like most?

NetAffinity's knowledge and expertise across Booking Engine support, Digital Marketing Services and Website Builder have been instrumental in driving business forward in what has been a challenging year f...

What do you dislike or think could be improved?

At present there are no areas that I would like improvements made. Would like to see the level of service remain at the standard NetAffinity have set.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

Sep 06, 2021

Net Affinity (Booking Engine) Review: Excellent Service

Sales & Marketing Manager from Bed & Breakfast in (Ireland)

Recommend 10/10
Full blue star
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What do you like most?

Excellent customer service & prompt response Very kind and easy to work with Lorrane is exceptional at her job, credit to your team

What do you dislike or think could be improved?

more assistance in looking after the website getting actions complete - building landing pages, creating pages etc. Very time consuming for S&M managers especially when we are not as quick doing these tas...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
n/a
arrow review On Sep 14, 2021 Gemma H. from Net Affinity replied:
 Thank you for taking the time to give us your feedback on our product & services. Lorrane is... 

Aug 30, 2021

Net Affinity (Booking Engine) Review: Excellent support and knowledge

Sales Manager from Bed & Breakfast in (Ireland)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

There was excellent support setting up the new website and booking engine along with easy to follow marketing improvement plans.

What do you dislike or think could be improved?

The password and access set up has been difficult at times when the password has changed. I am not sure that the 30 day change of password is requried.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5
arrow review On Sep 02, 2021 Gemma H. from Net Affinity replied:
 Thank you for your review. Our client success and eCommerce teams all come from the hotel industry s... 

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly service fee
Less than $1000/month

Popular Net Affinity (Booking Engine) Integrations

View all (33 Net Affinity Integrations)