Net Affinity (Booking Engine)

Ranked 5 (out of 115) in Booking Engine

Booking Engine

Get the bookings you need! A booking platform built to convert and empower.

Ratings Snapshot

Certificate of Excellence
Read 252 reviews
94%
Recommend
HTR Score icon
HT SCORE
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 115 in Booking Engine

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Net Affinity has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Boutiques 49 verified reviews
    93%
  • Luxury Hotels 44 verified reviews
    95%
  • Resorts 27 verified reviews
    94%
  • City Center Hotels 26 verified reviews
    93%
  • Branded Hotels 13 verified reviews
    95%
  • Bed & Breakfast & Inns 8 verified reviews
    94%
  • Extended Stay & Serviced Apartments 6 verified reviews
    77%
  • Limited Service & Budget Hotels 3 verified reviews
    90%
  • Airport/Conference Hotels 2 verified reviews
    95%
  • Motels 1 verified reviews
    90%
  • Vacation Rentals & Villas 1 verified reviews
    90%

Net Affinity (Booking Engine) Overview

Net Affinity (Booking Engine) Overview

Our booking engine is built for the independent hotel. We keep the guest's experience top of mind, integrating cutting-edge conversion optimisation technology into the booking engine to drive direct bookings through your website. When guests reach your site, our goal is to convert them into direct bookers. We increase your return while reducing your costs. Constantly evolving, our booking engine ...

About Net Affinity View website

Founded in 2000 | Headquarters in Dublin | 42 employees

Net Affinity is an international award winning Technology, Design and Marketing Company who works exclusively with hotels to drive more direct business at a lo...

Other Products by Net Affinity

Integrates with

  • Channel Managers
  • Property Management Systems
  • Metasearch & Ad Tech
Browse integrations (72 verified)

What customers love about Net Affinity (Booking Engine)

Like 94% recommend

Sales and Marketing Manager from Luxury Hotels in Dundalk (Ireland)

The Support team behind the software, always there to support with any queries. They blog post offering advise on how to sale effectively. Ease and accessibility of the software always making our role in hospitality less...

Sales and Marketing Manager from Luxury Hotels in (Ireland)

- Easy booking engine to use both on the front and back end of the site. - Good reporting features. - Great team to work with who are up to date with the latest trends.

Managing Director from Boutiques in Charlotte (United States)

Its just very easy to use and the reporting functions are fantastic when compared to other booking engines.

Sales and Marketing Executive from Boutiques in (Ireland)

Very easy to use and any issues that you may is quickly mended. We like how quick and simple it is for our customer.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The Net Affinity suite of products provide a vital service to Hoteliers. These services are what the guest or potential guest sees and uses first when engaging with a Hotel. It is vital to have these products working efficiently and effectively.

by David Byrne (AskSuite) on December 07, 2021

See more answers (20)
Question:

What differentiates this product or service from the competition?

Answer:

Their customers websites firstly are clear, easy to navigate and showcase the Hotels full potential to welcome you to at least enquire about a reservation. The Booking engine is easy to use and clear in its packages

by David Byrne (AskSuite) on December 07, 2021

See more answers (20)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My Advice would be to see a demo to fully understand the benefits and of course to meet the Sales person. Net Affinity have great staff who are willing to travel to meet the potential client in person or online.

by David Byrne (AskSuite) on December 07, 2021

See more answers (20)
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+ 18 recommend
Recommended by Show More (16)

Features

Conversion

4/5 features

Upselling & Cross Selling

4/5 features

Merchandising & Packages

4/5 features

Payment

4/5 features

Group Bookings

4/5 features

Want to go behind the scenes and see how Net Affinity (Booking Engine) works?

Clients & references

References & testimonials

Testimonial avatar
The improvement in our online business since moving to Net Affinity has been phenomenal
Beth Swindlehurst Director of Sales & Marketing at the Galgorm Resort
Testimonial avatar
Net Affinity are very much our online partner, an essential part of our team. We have worked with them for many years and feel they understand our business and are keen to help us grow through online ...
Michelle Maguire CEO at the Irelands Blue Book

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Ireland
  • United Kingdom
  • United States of America
  • Philippines
  • Slovenia
  • United Arab Emirates
  • Canada
  • Germany

252 Verified Net Affinity Reviews

Likelihood to Recommend
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May 27, 2022

Net Affinity (Booking Engine) Review: Net Affinity

Reservations Manager from Branded Hotels in (Ireland)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

User Friendly Booking engine Easy To Build Packages Easy to find what i need Overall ease of use every day

What do you dislike or think could be improved?

Have a booking engine that customers can login to and amend their reservation. maybe use more dynamic pricing tools Booking engine is the slowest website i use

Customer Support
4
Ease of Use
5
Value for money
3
Implementation
4

May 26, 2022

Net Affinity (Booking Engine) Review: Brilliant Product and Customer Service

Revenue Manager from Branded Hotels in (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Brilliant Customer Service - All queries answered efficiently - Booking Engine is easy to use - Website is clear, concise and easy to navigate for customers - Always introducing new aspects to impr...

What do you dislike or think could be improved?

- In order to improve the look of the listing of packages on the website, to be able to upload different photo sizes for Rate Plan Images

Customer Support
4.5
Ease of Use
5
Value for money
n/a
Implementation
n/a

April 23, 2022

Net Affinity (Booking Engine) Review: Excellence as always

General Manager from City Center Hotels in Tralee (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

*Friendly to start with.*Efficient in dealing with the issue.*Professional in the follow thru . Very Dependable to sort out any issue. When we started to develop our new website, Laura was on hand to help...

What do you dislike or think could be improved?

Employ more Lauras, Ellyns and Majas! Words cannot describe how I feel about you Netaffinity. You are great and fantastic, user friendly and adaptable, polished and slick.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On May 02, 2022 Gemma H. from Net Affinity replied:
 Thank you for this lovely review! Laura / Ellyn and Maja were delighted to read your lovely comments... 

April 23, 2022

Net Affinity (Booking Engine) Review: Booking Engine

Deputy Manager from Luxury Hotels in Granges-Paccot (Switzerland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Technical support and customer support from the beginning till now. Good reports and other tools, which we could be useful for our further work.

What do you dislike or think could be improved?

1. It would be good to make the process of implementation with some PMS a little bit easier and faster. 2. Popup messages.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
3
arrow review On May 02, 2022 Gemma H. from Net Affinity replied:
 Thank you for leaving us a review. Our products are built with the hotelier in mind so it's good to ... 

March 31, 2022

Net Affinity (Booking Engine) Review: Amazing service!

Front of House Manager from Other in (Ireland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Efficient service as usual from the Net Affinity Team. Maja was extremely efficient and worked with me until issue was resolved.

What do you dislike or think could be improved?

I am very happy with the service provided. Resolving issues in a timely manner is very important to me and Net Affinity always do this.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4
arrow review On May 02, 2022 Gemma H. from Net Affinity replied:
 Thank you for your kind words in particular in regards to Maja and the team. It is lovely to pass on... 

March 08, 2022

Net Affinity (Booking Engine) Review: Tech Support

IT Support from Resorts in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Requests are dealt with quickly, always a friendly response, issues are never a problem to be dealt with, im always confident that the issue or request will be resolved

What do you dislike or think could be improved?

nothing as the service i have received has been first class and from my point of view there are no improvements needed

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On May 02, 2022 Gemma H. from Net Affinity replied:
 Thank you for taking the time to leave a review. We pride ourselves on our customer service and supp... 

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly service fee
Less than $1000/month
Commission or Revenue Share
% of room upsell revenue

Recent News & Content

Popular Net Affinity (Booking Engine) Integrations

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