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ALICE (Staff App)

ALICE (Staff App)

Ranked 2nd in Staff Collaboration & Task Management

Headquartered in New York (United States)

94 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
94 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
Staff Task Management Software Buyers Guide
Free download

Overview

93% recommend
Customer Service
4.6
Ease of Use
4.7
ROI
4.6
Implementation
4.3

Company info

Founded in 2013
Employees 100
Headquarter New York (United States)

Markets served

  • North America
  • Europe
  • South America
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

Revenue Manager from Resort in Laguna Beach (United States)

It allows our team to submit both guest and staff requests and assign them to different departments such as Housekeeping, Engineering, Guest Services, Food & Beverage, etc. An example would be that a guest is requesting extra towels in their guest room or a team member is requesting that a wall in a meeting room be painted. It ensures that a task will be assigned to a staff member and then completed so that nothing is overlooked. It allows for tracking so that way you can see when the task was assigned and when it was completed. It prevents from having to use a radio or sending an email to have something completed. The great thing is that is it used on a Mobile Device so you can carry around the device and app with you wherever you go.

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Marketing Manager in Malibu (United States)

ALICE has built a great system to enhance internal communication as well as track communication and action. It's also a great way to communicate with guests before they arrive and while they're off property

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Personal Concierge Service Manager from Resort in Cabo San Lucas (Mexico)

It combines two very important tools for the hotel operation, specifically the Front of the house division.

Guest Services Manager from City Center Hotel

Everything has been great so far.

Chef Concierge from City Center Hotel

ALICE has made such amazing improvements over similar products and they've really listened to their customers so much that there is little to improve at this point.

Assistant General Manager from Boutique hotel

Nothing that I can think of really. It's been a great pleasure using this system.

Screenshots & video

94%usability

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