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Ratings Snapshot
99%
Recommend
#4
Popularity index
HT SCORE
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #4 out of 50 in Staff Collaboration Tools
Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support
Flexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Flexkeeping (Hotel Operations Platform) Overview
Flexkeeping (Hotel Operations Platform) Overview
Your team can exchange information, resolve issues, and ensure things get done. When a task is created, all relevant departments are automatically notified to organize the workflow and produce high-quality results faster. Maximize your hotel’s performance from meaningful analytics, thanks to all operations being digitally recorded.
About Flexkeeping View website
Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employeesFlexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...
Other Products by Flexkeeping
1/5
Integrates with
- Property Management Systems
- Hotel Management Software
- Hospitality TV
Need a custom integration?
What customers love about Flexkeeping (Hotel Operations Platform)
99% recommend
Room Divisions Director
The facility to comunicate between the involved departments and the opportunity to improve the service for our guests
IT specialist
Flexkeeping is really a WOW app. It makes every operations in the hotel run smoothly and without waiting. It makes all communications fast and well tracked. It is very simple to use and extremely user friendly. Using the...
Front Office Manager
We love working with Flexkeeping. The communication process between departments got easier and we save a lot of time. It is very user friendly, all colleagues use it easily. It helps us keep track on repairs, mini bar co...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Flexkeeping is the most popular solution in our marketplace for housekeeping and team collaboration. They provide a seamless and very comprehensive solution that allows properties to have complete control over all of their operations. Sign up with Flexkeeping and you should see an immediate positive...
by Nadia Petropoulou (Cloudbeds) on December 07, 2022
See more answers (3)
Question:
What differentiates this product or service from the competition?
Answer:
The Flexkeeping team is very responsive and puts customer needs first. They consistently get very good feedback from hoteliers because of the high quality of their products and service. They offer an excellent, easy-to-use interphase and multiple different modules to suit all kinds of property types...
by Nadia Petropoulou (Cloudbeds) on December 07, 2022
See more answers (3)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Having worked with Flexkeeping for some time now, I can say that this solution works with the PMS seamlessly to reduce the hotelier's daily operational burden and ultimately increase both guest and staff satisfaction in a big way.
by Nadia Petropoulou (Cloudbeds) on December 07, 2022
See more answers (3)
Recommended by
Nadia Petropoulou
Partnerships Manager @ Cloudbeds
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marko racic
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marko racic
CEO @ Unlimited communication d.o.o.
Features
Want to go behind the scenes and see how Flexkeeping (Hotel Operations Platform) works?
Clients & references
References & testimonials
Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to wo...
You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is...
Featured partners
Case studies
Awards & Certifications
Flexkeeping doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Croatia
- Slovenia
- United Kingdom
- United States of America
- Bulgaria
- Hungary
- Australia
- Germany
- Serbia
December 12, 2022
Flexkeeping (Hotel Operations Platform) Review: Excellent solutions
Program Manager from Resorts in Novigrad (Croatia)
Recommend
10/10
What do you like most?
I like that all information is in one place, that it's shared between multiple people within the same team, as well as between multiple teams
What do you dislike or think could be improved?
It would greatly help if I could log in once and stay logged on without having to log in every now and then.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
December 10, 2022
Flexkeeping (Hotel Operations Platform) Review: Flexkeeping is an application full of accurate data that makes housekeeping work 90% easier
executive housekeeper from Luxury Hotels in Split (Croatia)
Recommend
10/10
What do you like most?
That I can see the operation of the hotel, the state of breakdowns, consumption tables at any time, from anywhere.
What do you dislike or think could be improved?
everything is perfect, I am very satisfied. Flexkeeping - I can't imagine working without it ever again. I recommend it to everyone, it is so precise
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
December 07, 2022
Flexkeeping (Hotel Operations Platform) Review: Everyone must have Flexkeeping 🤗🤗
Housekeeping manager from Resorts in Banjol (Croatia)
Recommend
10/10
What do you like most?
-simplified work schedule-assignment of jobs-saving time-less use of mobile phones-repott of malfunctions and tasks -registration of lost and faund items-quality control-record of costs-consumption of rub...
What do you dislike or think could be improved?
I dont think there is any need for improvement.Recommendation to all who do not yet use this service to definitely starbecouse better performance of work in the houdekeepungas well as in other departmens....
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
November 30, 2022
Flexkeeping (Hotel Operations Platform) Review: Flexkeeping
housekeeping manager from Branded Hotels in Njivice (Croatia)
Recommend
10/10
What do you like most?
Ease of use, stability of software,modern look, good interoerability with other software, options that this software suite gives and how it upgrades day to day jobs
What do you dislike or think could be improved?
less annoying sound when you get alert on mobile devices,ability to actually silence it during night when I am not at work but night shift is
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
On Dec 08, 2022 Ricardo . from Flexkeeping replied:
November 30, 2022
Flexkeeping (Hotel Operations Platform) Review: Improved communication and efficiency
Director of Accommodation services from Luxury Hotels in (United Kingdom)
Recommend
10/10
What do you like most?
The system allows us to communicate seamlessly and gives us real time overview of all housekeeping and maintenance tasks. Great for reporting.
What do you dislike or think could be improved?
System should allow me to choose a date range under analytics and not change every time I go on different secsion.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 25, 2022
Flexkeeping (Hotel Operations Platform) Review: Life changer
Deputy Executive Housekeeper from Luxury Hotels in (United Kingdom)
Recommend
10/10
What do you like most?
Clear instructions for room attendants that has improved housekeeping efficiency. Possibility on adding SOPs, videos with deep cleaning tasks, additional tasks and other relevant information to each room....
What do you dislike or think could be improved?
Turn down service, possibility on adding more icons on app for example F&B, painting & decorating. The guest name who is currently staying should be visible all the time that we could improve name usage.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
$3/room/month - $6/room/month
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Flexkeeping doesn’t have any free e-books or reports available
Hotel Manager
It's simple to use and very helpful, less time is spent on repairing faults