Flexkeeping (Hotel Operations Platform)

4.9 (44 REVIEWS)

HTR Score icon
HT Score  
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Nadia, Karina, Tatjana + 4 more experts recommend Flexkeeping

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Flexkeeping (Hotel Operations Platform)

4.9 (44 REVIEWS)

Ranked 4 (out of 52) in Staff Collaboration Tools

Expedite and automate daily operations to focus on guests.

Ratings Summary

4.9
Excellent
44 reviews
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Flexkeeping (Hotel Operations Platform) is the #4 most trending product in the Staff Collaboration Tools category (out of 52) and the #181 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Flexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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82 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Flexkeeping (Hotel Operations Platform)
Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 20 employees
Your team can exchange information, resolve issues, and ensure things get done. When a task is created, all relevant departments are automatically notified to organize the workflow and produce high-quality results faster. Maximize your hotel’s performance from meaningful analytics, thanks to all operations being digitally recorded.

Capabilities

profile-empty-state.svg

Flexkeeping doesn’t have any benefits or use cases available

Features

Task Management

4/5 features

Messaging & Collaboration

4/5 features

Escalations & Alerts

4/5 features

Reporting

4/5 features

Automation

4/5 features

Pricing

Pricing Available By Request

Flexkeeping has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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4

Success Stories

13

References

35

Featured Customers

Popularity by Segment

Size

47 | X-Large (200+ room)

40 | Large (75-199 room)

33 | Medium (25-74 room)

9 | Small (10-24 room)

2 | X-Small (1-9 room)

Type

36 | Resorts

34 | Luxury Hotels

24 | City Center Hotels

19 | Boutiques

18 | Branded Hotels

12 | Bed & Breakfast & Inns

9 | Extended Stay & Serviced Apartments

9 | RV Parks & Campgrounds

6 | Hostels

5 | Limited Service & Budget Hotels

4 | Airport/Conference Hotels

2 | Casinos

1 | Motels

1 | Vacation Rentals & Villas

Region

117 | Europe

9 | South America

8 | North America

3 | Oceania

2 | Central America

1 | Asia Pacific

Category

136 | Housekeeping Software

88 | Hotel Maintenance Software

44 | Staff Collaboration Tools

28 | Mobile Ordering & Room Service

19 | Guest Surveys & Feedback

19 | Concierge Software

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44

Reviews

4

Expert Recommendations

Hotelier Rating

Excellent
138
Very Good
2
Average
0
Poor
0
Terrible
0

By Product

  • Housekeeping Software
    Housekeeping Software
  • Hotel Maintenance Software
    Hotel Maintenance Software
  • Staff Collaboration Tools
    Staff Collaboration Tools
  • Mobile Ordering & Room Service
    Mobile Ordering & Room Service
  • Concierge Software
    Concierge Software
  • Guest Surveys & Feedback
    Guest Surveys & Feedback

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • South America
    South America
  • Central America
    Central America
10

Excellent app!

Assistant Front Office Manager from 100 to 199 room Luxury Hotel in Poreč (Croatia)

Verified
2 months ago
Since we started to use Flexkeeping, I can say that our productivity and work in general has improved. The app is user-friendly, transparent and quick. Everything is a lot more easier to manage, and communication through departments is better. What I like the most about this app, is how simple it really is. It covers all the main tasks w...
10

Excellent solutions

Program Manager from 200 to 499 room Resort in Novigrad (Croatia)

Verified
9 months ago
I like that all information is in one place, that it's shared between multiple people within the same team, as well as between multiple teams
10

Flexkeeping is an application full of accurate data that makes housekeeping work 90% easier

executive housekeeper from 100 to 199 room City Center Hotel in Split (Croatia)

Verified
9 months ago
That I can see the operation of the hotel, the state of breakdowns, consumption tables at any time, from anywhere.
10

Everyone must have Flexkeeping ??

Housekeeping manager from 100 to 199 room Resort in Banjol (Croatia)

Verified
9 months ago
-simplified work schedule-assignment of jobs-saving time-less use of mobile phones-repott of malfunctions and tasks -registration of lost and faund items-quality control-record of costs-consumption of rubene
10

Improved communication and efficiency

Director of Accommodation services from 500+ room Boutique in (United Kingdom)

Verified
10 months ago
The system allows us to communicate seamlessly and gives us real time overview of all housekeeping and maintenance tasks. Great for reporting.
10

Flexkeeping

housekeeping manager from 200 to 499 room Branded Hotel in Njivice (Croatia)

Verified
10 months ago
Ease of use, stability of software,modern look, good interoerability with other software, options that this software suite gives and how it upgrades day to day jobs
Ricardo from Flexkeeping replied
Your review is greatly appreciated. We are glad to find out that for you our software is easy to use and stable. We will take your suggestion into consideration and work on improving the app to provide a better experience for our users.
10

Life changer

Deputy Executive Housekeeper from 25-49 room Luxury Hotel in (United Kingdom)

Verified
10 months ago
Clear instructions for room attendants that has improved housekeeping efficiency. Possibility on adding SOPs, videos with deep cleaning tasks, additional tasks and other relevant information to each room. The app has improved communication between reception, housekeeping, reservation and maintenance. Maintenance team can clearly see where t...
9

Control in one app

Hsk and H&S Manager from 25-49 room Luxury Hotel in (United Kingdom)

Verified
10 months ago
It is far too easy just to open the app and from anywhere you able to understand the progress of the operation, offer remote support, adjust timings, schedules. It would be hard to survive without this tool once you get used to it. Communication has never been easier, the amount of phone calls this has reduced, recording all request, increa...
10

Excellent Experience with Flexkeeping, very flexible and willing to adjust

Manager Luxury Division from 200 to 499 room Boutique in Rovinj (Croatia)

Verified
10 months ago
- Very good software solution, easy to use for all level employees, goo value for money - Biggest advantage is their flexibility and willingness to customize and adjust to the needs of the property/company. - Solved and covers and improved our entire internal communication
10

Flexkeeping is really a WOW app

IT specialist from 200 to 499 room Resort in Novigrad (Croatia)

Verified
10 months ago
Flexkeeping is really a WOW app. It makes every operations in the hotel run smoothly and without waiting. It makes all communications fast and well tracked. It is very simple to use and extremely user friendly. Using the app you can see that is made by people who really understands the true problems of hospitality business and know how to g...
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Support

Verified Support

Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

99%

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