Flexkeeping (Hotel Operations Platform)

Ranked 5 (out of 48) in Staff Collaboration Tools

Staff Collaboration Tools

Expedite and automate daily operations to focus on guests.

Ratings Snapshot

Certificate of Excellence
Read 39 reviews
99%
Recommend
HTR Score icon
HT SCORE
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Flexkeeping (Hotel Operations Platform) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #5 out of 48 in Staff Collaboration Tools

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support

Flexkeeping’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Flexkeeping (Hotel Operations Platform) Overview

Top Alternative: hotelkit Collaboration

Flexkeeping (Hotel Operations Platform) Overview

Your team can exchange information, resolve issues, and ensure things get done. When a task is created, all relevant departments are automatically notified to organize the workflow and produce high-quality results faster. Maximize your hotel’s performance from meaningful analytics, thanks to all operations being digitally recorded.

About Flexkeeping

Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employees

Flexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Hospitality TV
Browse integrations (15 verified)

Pros & Cons

Like 99% recommend

Managment

All turns really sistematic and eficient, converts all your workers more productive, the reports are very useful to handle people

GM

It is an amazing company, with innovating tools that helps us run our business more smoothly. Working with Felxkeeping is start of the hotel digital transformation.

Asset Manager in

Really intuitive and well structured system. Easy to add / remove new users, works across multiple platforms. Generates easy to read, easy to use reports. Great list of PMS integrations, and whole set up and configurat...

GM

The time effisciency impact thier product is bringing The cost of the paper that its saving for 1 year How to improve the commucniatoin flow between RD department

IT Project manager and DPO

I would point out only one thing, but also this is alredy now on a very high level ... but maybe is still possible to make an improvement and this is the upgrade issue, mainly regarding the customized parts of the soluti...

Assistant Manager

Team is always improving the product, adding new features and improving the old ones. It is also interested on how to ease the work of the hotel and which features could be useful for the hotels.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Flexkeeping provides a quick, to-the-point and seamless platform that helps make hotel operations work more efficiently, faster and it helps to minimize the response time. It helps optimize guest communication and feedback, and software in charge of staff communications eliminates the long response ...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Flexkeeping's approach to projects and how they use the experience in hospitality when shaping their services and product. They are deteremined to provide the best solution that fits specific needs, and they offer different modules to cater to different needs of different client types. Flexkeeping a...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My recommendation for the potential clients is to communicate their needs openly with the Flexkeeping team. Flexkeeping team has knowledge and experience which will allow them to give the potential client the best solution recommendations within their platform. They are dedicated and will bring a pe...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (2)
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Features

Task Management

4/5 features

Messaging & Collaboration

4/5 features

Escalations & Alerts

4/5 features

Reporting

4/5 features

Automation

4/5 features

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Slovenia
  • Croatia
  • United Kingdom
  • United States of America
  • Hungary
  • Australia
  • Germany
  • Serbia
  • Peru

39 Verified Flexkeeping Reviews

Likelihood to Recommend
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This vendor is 82% below the category average..

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This vendor has fewer recent reviews than average compared to other top Staff Collaboration Tools providers. It is advised that you ask for recent references before proceeding.

March 17, 2022

Flexkeeping (Hotel Operations Platform) Review: AWESOME Support and APP!!

Owner from Resorts in Pineola (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We are so pleased with the Training and Support we have received in launching the Flexkeeping APP. We are excited to be using such a great app to streamline all of our housekeeping and maintenance needs a...

What do you dislike or think could be improved?

We’re still new to the Flexkeeping APP, but we sure like how they are continually improving all of its features.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 28, 2021

Flexkeeping (Hotel Operations Platform) Review: All is really confortable to handle

Managment from Other in Puerto Malabrigo (Peru)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

All turns really sistematic and eficient, converts all your workers more productive, the reports are very useful to handle people

What do you dislike or think could be improved?

maybe a sistematic tool in the logistic area and inventory daily, that would be easy to control more ur loses

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
4

December 15, 2021

Flexkeeping (Hotel Operations Platform) Review: Amazing company

GM from City Center Hotels in (Slovenia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is an amazing company, with innovating tools that helps us run our business more smoothly. Working with Felxkeeping is start of the hotel digital transformation.

What do you dislike or think could be improved?

Amazing company. Nothing to say hear at the moment, tools that helps us run our business more smoothly

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

Flexkeeping (Hotel Operations Platform) Review: Good communication, great support

IT support from Other in Rovinj (Croatia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I like how is possible to follow the consumption of certain resources. Using the app the amount of calls are reduced. Using the app is really easy.

What do you dislike or think could be improved?

If we will improve something, we will agree with your employees, and I know that it will be resolved very fast :) we are in touch on daily basis :)

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 15, 2021

Flexkeeping (Hotel Operations Platform) Review: Cannot live without Flexkeeping

Front Office Manager from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Flexkeeping has become a tool without we cannot live. The benefits in terms of internal communication are amazing. No more phone calls to same people over and over again, but one simple easy to use app w...

What do you dislike or think could be improved?

The tool already solved most of our problems, but the proposed improvements were always accepted really well by Flexkeeping team and thought time the solution got so powerful that we are not missing anyth...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

Flexkeeping (Hotel Operations Platform) Review: Great help for hotels operations!

Sales Manager from Bed & Breakfast & Inns in (Slovenia)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

- friendly user overview - good tool to challenge the hotel operation teams to connect more - easy feeback on tasks

What do you dislike or think could be improved?

I am sure the app developed in last 2 years I have changed my job position and not connected to it daily, at that time I would not apply any substantial changes, maybe the availability of the support woul...

Customer Support
4
Ease of Use
5
Value for money
n/a
Implementation
n/a

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
$3/room/month - $6/room/month

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Popular Flexkeeping (Hotel Operations Platform) Integrations

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