Staff collaboration software can help hotels automate manual back-office tasks by streamlining communication between staff members, allowing them to quickly and easily share information and documents. This can help reduce the amount of time spent on manual tasks such as data entry, document management, and scheduling. Additionally, staff collaboration software can help automate tasks such as tracking customer feedback, managing customer relationships, and tracking inventory. By automating these tasks, hotels can save time and money, while also improving customer service.

⚙️ Key Workflows to Automate Back Office Tasks:

• Create and track requests via tickets
• Automatically route tickets to the relevant department
• Communicate within the context of specific tasks
• Track key metrics & escalations to monitor & improve service levels

? Inspiration & Success Stories:

• How Palace Resorts Automated Daily Operations in 10 All-inclusive Luxury Resorts
• How the InterContinental Vienna Digitized Daily Operations to Save Time and Money

? Hoteliers Recommend: 

Housekeeping software helps hotels automate manual back-office tasks by streamlining the process of tracking and managing housekeeping tasks. This includes tasks such as assigning rooms to housekeepers, tracking room status, and managing inventory. The software also helps to reduce paperwork and streamline communication between housekeeping staff and other departments. Additionally, the software can provide real-time updates on room status, allowing hotel staff to quickly respond to any issues that arise.

⚙️ Key Workflows to Automate Back Office Tasks:

• Real-time updates on room availability and status
• Task management and delegation to improve collaboration with other departments
• Inventory tracking to coordinate with other departments
• Reporting to identify areas to identify operational bottlenecks

? Inspiration & Success Stories:

• The Remington Orange achieves Housekeeping Triumph
• How the Radisson Hotel Bergen Saved 24-hours Per Week by Digitizing Housekeeping Operations 

? Hoteliers Recommend:

Hotel maintenance software helps hotels automate manual back-office tasks by streamlining the process of tracking and managing maintenance requests, scheduling preventive maintenance, tracking inventory, and managing vendor relationships. It also helps to reduce paperwork and manual data entry, allowing staff to focus on more important tasks. Additionally, hotel maintenance software can provide real-time visibility into the status of maintenance requests, allowing staff to quickly respond to any issues that arise.

⚙️ Key Workflows to Automate Back Office Tasks:

• Real-time maintanence request updates accessible to all departments
• Integrated ticketing for guest requests and glitches
• Automated alerts to notify leadership about upcoming asset maintanence service appointments

? Inspiration & Success Stories:

• How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees

? Hoteliers Recommend:

Labor management software helps hotels automate manual back-office tasks by streamlining processes such as payroll, scheduling, time and attendance, and employee performance tracking. This software can help hotels save time and money by automating mundane tasks, such as calculating employee hours and generating payroll reports. It can also help hotels ensure compliance with labor laws and regulations, as well as provide insights into labor costs and productivity. Additionally, labor management software can help hotels better manage their workforce by providing real-time visibility into employee performance and attendance.

⚙️ Key Workflows to Automate Back Office Tasks:

• Workforce scheduling to reduce scheduling conflicts and ensure that all departments are staffed appropriately
• Time and attendance tracking to promote accountability and help managers identify areas for improvement
• Labor cost and productivity reporting to help managers identify inefficiencies and take steps to address them

? Inspiration & Success Stories:

• Labor Management Transformation - Family Business Turned Corporate Collective

? Hoteliers Recommend:

Hotel accounting software helps hotels automate manual back-office tasks by streamlining the process of tracking and managing financial data. It can help automate tasks such as invoicing, accounts receivable, accounts payable, payroll, and budgeting. It can also help with tracking and managing inventory, tracking customer data, and generating reports. Additionally, hotel accounting software can help with forecasting and analyzing financial data, as well as providing insights into the hotel’s performance.

⚙️ Key Workflows to Automate Back Office Tasks:

• Schedule labor based on automated forecasting
• Forecast based on hotel specific KPIs
• Automated invoice processing
• Customizable automated reporting

? Inspiration & Success Stories:

• Why Hilton Chicago's Enterprise Accounting Solution is the Key to Managing a Successful Financial Operation
• Why Daily Frustrations and Gaps in Former Accounting Solutions Drove Southwest Hospitality to Adopt New Accounting Software

? Hoteliers Recommend: