Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
hotelkit Collaboration
4.7 (608 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Bianka, Marlene, Sonia + 57 more experts recommend hotelkit
Read Recommendationshotelkit Collaboration
Ranked 1 (out of 61) in Staff Collaboration Tools
2026 Winner
Hotel Software
Hoteliers voted hotelkit as the #1 Staff Collaboration Tools provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldAll in one platform to simplify everyday work, enhnace team communication, automate housekeeping, and speed up repairs. hotelkit makes hotel management effortless!
94% recommended by 620 hotels
25 Hours, Radisson Hotels, Intercontinental & 617 others
Bell - AI powered product analyst
I analyzed all of hotelkit’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
This Staff Collaboration Tool streamlines interdepartmental communication and task management, enhancing operational efficiency and the guest experience. Its key strengths lie in its user-friendly interface, customizable features for hotel-specific needs, and real-time collaboration capabilities. However, users indicate areas for improvement in offline functionality, integration with third-party systems, and customizable reporting. By resolving these drawbacks, hotels could further increase revenue, decrease costs, and optimize staff workflow.
25 Hours, Radisson Hotels, Intercontinental & 617 others
Read their reviewsPartners say
Industry experts recommend Hotelkit as an outstanding staff collaboration tool tailored specifically for hotel operations. It stands out for its seamless integration capabilities, comprehensive operational management, and a user-friendly interface that simplifies communication, task management, and departmental collaboration. The platform's exceptional connectivity with PMS and other systems ensures clean data flow and minimizes manual interventions, setting it apart in enhancing operational efficiency and ensuring guest satisfaction.
Bianka, Marlene, Sonia and 48 others
Read their recommendationsWhat Types of Hotels hotelkit is Popular For
Size
12 | X-Small (1-9 room)
109 | Small (10-49 room)
218 | Mid-Sized (50-99 room)
431 | Large (100-499 room)
26 | X-Large (500+ room)
Country
305 | Germany
163 | Austria
70 | Switzerland
30 | Spain
24 | Italy
19 | United Kingdom
17 | India
14 | Netherlands
13 | Norway
12 | France
10 | Saudi Arabia
8 | Belgium
8 | United Arab Emirates
6 | United States
5 | Nigeria
5 | Oman
5 | Turkey
4 | Portugal
4 | Zambia
3 | Russian Federation
3 | Madagascar
3 | Slovakia
3 | Australia
3 | Sweden
3 | Malta
3 | Romania
2 | Rwanda
2 | Hungary
2 | Poland
2 | Thailand
2 | Kuwait
2 | Indonesia
2 | Philippines
2 | Tunisia
2 | Morocco
2 | South Africa
1 | Lebanon
1 | Sri Lanka
1 | Maldives
1 | Bahrain
1 | Andorra
1 | Denmark
1 | Canada
1 | Qatar
1 | Gabon
1 | Bangladesh
1 | Chad
1 | Senegal
1 | Cyprus
1 | Armenia
1 | Mexico
Type
328 | City Center Hotels
315 | Boutique Hotels
270 | Luxury Hotels
236 | Branded Hotels
220 | Airport/Conference Hotels
210 | Bed & Breakfast & Inns
186 | Resorts
126 | Limited Service & Budget Hotels
83 | Extended Stay & Serviced Apartments
46 | Hostels
25 | RV Parks & Campgrounds
12 | Vacation Rentals & Villas
7 | Casinos
5 | Motels
Region
684 | Europe
31 | Middle East
29 | Asia Pacific
23 | Africa
8 | North America
3 | Oceania
Category
608 | Staff Collaboration Tools
407 | Hotel Maintenance Software
332 | Employee Engagement Software
277 | Housekeeping Software
Didn’t find what you were looking for?
What is hotelkit?
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit Collaboration is a versatile hotel operations platform designed to streamline communication and enhance teamwork within hotel environments. This dynamic tool serves as a central communication hub, helping hotel staff manage, supervise, and delegate tasks with ease. Key features include real-time updates for housekeeping, digital task sheets, and clear task allocation for maintenance management. It facilitates swift responses to guest requests, boosting guest satisfaction. Additionally, hotelkit Collaboration supports shift handovers and allows staff to digitally store SOPs and operational manuals, ensuring consistency and quality across all operations. The platform's ability to integrate with PMS and external calendars further enhances its utility, making it an indispensable addition to your hotel's operational toolkit.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of hotelkit products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
hotelkit Reviews Analyzed: 1
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
hotelkit Expert Recommendations Analyzed: 50
Read expert recommendationsDescription provided by hotelkit
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotelkit's Provided Description:
"hotelkit is an award-winning All-in-One Hotel Operations Platform that enhances internal communication, enabling fast and efficient collaboration. It empowers hotel teams to manage, supervise, and delegate via a single, central communication hub, accessible from anywhere, anytime, and on any device. With hotelkit Collaboration tools, streamline shift handovers, efficiently manage repairs and guest requests, and easily delegate and track tasks with checklists. Digitally store SOPs and operational manuals for easy access, ensuring consistency and quality."
FAQs
Capabilities
Optimized Communication
Optimized Communication
hotelkit improves communication between employees and departments within hotels, hotel groups, and hotel chains. With the help of communication tools, information can be conveyed transparently and in a targeted manner, – and made accessible to all via PC, tablet, or smartphone – regardless of location.
Improved Productivity
Improved Productivity
Rapid, reliable and detailed communication of repair orders, guest requests and work assignments of any kind. The possibility to prioritize tasks enables employees to maintain an efficient overview and always stay on top of things. Everything is done on time – boosting the productivity of the entire team.
Accelerated Workflows
Accelerated Workflows
With hotelkit, daily workflows and recurring checklists can be digitally created and automatically assigned to employees. The digital collaboration platform allows you to track work progress in realtime, resulting in seamless process documentation and a constant overview of work status.
Connected Teams
Connected Teams
hotelkit makes communication within your team possible anytime, anywhere, and with any device. Special moments occurring both inside and outside the daily work routine can be shared with the entire team across their very own social stream – enhancing cohesion and cooperation across departmental, hotel, and national levels.
Higher Quality
Higher Quality
Centralized and simplified documentation for standard procedures like HACCP, FAQs, or practical instructions for staff onboarding and SOPs: The digital handbook consolidates important information and serves as an easily maintainable and accessible knowledge depository.
Features
Task Management
4/5 features
Messaging & Collaboration
4/5 features
Escalations & Alerts
4/5 features
Reporting
4/5 features
Automation
4/5 features
Templates
4/5 features
Available Add-ons & Modules
Handovers
Staff Collaboration Tools
Document shift updates across teams with structured digital handovers for seamless transitions and transparency.
News
Staff Collaboration Tools
Keep your team updated with hotel-wide announcements. Updates are visible to everyone and easy to find.
Ideas
Staff Collaboration Tools
Collect and manage employee ideas in one place. Foster innovation and team engagement across all departments.
Tasks
Staff Collaboration Tools
Create, assign, and track recurring and one-time tasks to streamline hotel operations and boost accountability.
Inspections
Staff Collaboration Tools
Conduct structured inspections for rooms or facilities. Ensure standards, cleanliness, and compliance are always met.
Walkthroughs
Staff Collaboration Tools
Digitally guide teams through MOD or security walkthroughs integrated with NFC/QR code technology to catch issues proactively and uphold standards.
Calendar
Staff Collaboration Tools
Plan and coordinate hotel activities and responsibilities with a shared calendar linked to operational workflows.
Repairs
Hotel Maintenance Software
Track and resolve repair issues quickly and transparently with photos, comments, and status updates.
Guest Requests
Staff Collaboration Tools
Automatically assign and track guest requests in real time, ensuring nothing falls through the cracks.
Handbook
Staff Collaboration Tools
Store SOPs and knowledge articles in a central digital handbook to support training and consistent operations.
Glitch/Complaint
Staff Collaboration Tools
Quickly report and track glitches or tech issues, from broken ACs to Wi-Fi problems, all in one place.
Dashboard & Reports
Staff Collaboration Tools
Visualize operational performance with reports on usage, completion rates, and team efficiency.
hotelkit Knowledge AI
Staff Collaboration Tools
Knowledge AI is an AI-powered chatbot inside hotelkit that gives hotel teams instant answers based on their documented SOPs and handbook content. Instead of searching through articles, users ask questions in natural language and receive clear, summarized responses in seconds. It understands synonyms, works across multiple languages, and respects role-based access rights. Knowledge AI uses only your hotel’s internal knowledge, no external sources, turning stored standards into real-time operational support for every department
hotelkit Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, hotelkit Collaboration is the #1 most trending product in the Staff Collaboration Tools category (out of 61) and the #37 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted hotelkit as the #1 Staff Collaboration Tools provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hotelkit Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Hotelkit Case Studies
The Trainee Hotel: A Unique Training Experience at Living Hotels
Dusseldorf (Germany)
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
Seefeld in Tirol (Austria)
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
Alzey (Germany)
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
Ixelles (Belgium)
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
Vienna (Austria)
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
Lucerne (Switzerland)
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
Ixelles (Belgium)
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
Swinoujscie (Poland)
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
Berlin (Germany)
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
Parsdorf (Germany)
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
Dubai (United Arab Emirates)
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
Bergen (Norway)
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
Vienna (Austria)
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
Vienna (Austria)
References
"Thanks to hotelkit, the flow of information in our hotel has improved incredibly. Especially the smooth implementation of hotelkit was impressive, none of my colleagues was afraid of using it!"
Nicole Körkel
Director Krafft Basel & Consum, Leitung Verkauf Krafft Gruppe @
Hotel Krafft Basel
"We have now been working with hotelkit for approximately one year and we could no longer do without the communication tool. During our planning phase for the reopening of our hotels, we can already collect all ideas, concepts, manuals as well as philosophies in one system, which will be accessible to all employees later on. hotelkit facilitates the communication enormously and can only be recommended to each host."
Dagmar Weber
General Manager, Hard Rock Hotel Davos & Spenglers Hostel @
"In 2014, we introduced hotelkit in the hotel. We noticed a huge increase of interest and involvement in our teams, especially during the time when the hotel was renovated. By using hotelkit we were still able to interact and communicate with our teams. What worked best was showing all the photos of the new hotel! Everybody loved to see the progress and we were working towards an opening all together, even though we were on different locations."
Joyce van Gelderen
HR Manager, INK Hotel Amsterdam @
INK Hotel Amsterdam - MGallery
"The fact that it is so easy to record repair jobs in hotelkit enables us to complete them as quickly as possible – this alleviates the pressure on the whole team considerably."
Zorica Momcicevic
Rooms Operations Manager @
Ramada by Wyndham Amsterdam Airport Schiphol
"hotelkit has made our work at the reception easier. We can communicate faster and easier between all departments."
Marta Ruffato
Front Office Manager @
Quellenhof Luxury Resort Lazise
"hotelkit has transformed our traditional work approach by digitalizing our work processes and, at the same time, increased our productivity levels. Our day-to-day work is now measurable and displayed in exact numbers, allowing for better planning and control."
Philip Peng
Director of Operations at Radisson Chongqing South Hot Spring @
Radisson Chongqing South Hot Spring
"In order to have an optimal and regular level of customer satisfaction, it is my duty, first by showing the example, then by developing procedures, training etc., to create an environment where all employees do their best in front of the customer. Unfortunately, this is not always the case because there is a lack of information sharing between team members and management. The hotelkit solution, completely accepted by the staff, has really revolutionized our communication for better customer service. As a hotelier for over 25 years and a hotelkit user for 2 years, I highly recommend this application."
Denis Frachon
General Manager @
Boutique Hôtel & Spa La Villa Cap Ferrat
"I was able to restructure processes within the housekeeping team using hotelkit, making life easier for our employees. We can now almost completely do without phone calls, so we don’t have to disturb colleagues during their working routine."
Franziska Schöler
Executive Housekeeper @
The Mandala Hotel
"Thanks to hotelkit, I can supervise all incidents, guest requests, make sure that guests can feel at home and have the best experience with us."
Josh Fairweather
Guest Experience Manager, SmartRental @
SmartRental Collection Gran Vía Centric
"hotelkit is a valuable tool for us, especially in terms of improving communication, operations, and processes. Also we are reducing the number of errors by integrated checklists, procedures and repair management – what a great tool!"
Artemi Ríos
Assistant Director of Operations @
Don Gregory by Dunas
"The main target for implementing hotelkit was to reduce administrative capacity, and unnecessary work and to create more transparency within repair & maintenance management. Office work alone will not help us repair the damage at the resort, so we aimed to reduce the time spent on unnecessary administrative work. Another reason we implemented hotelkit was to increase the efficiency of the engineering department and we found it to be the perfect solution."
Felix Jerschabek
Director of Seaside Finolhu Maldives & Director of Corporate Development of Seaside Collection @
Finolhu Baa Atoll Maldives
"hotelkit ist aus meiner Sicht ein ideales Werkzeug um mehr Transparenz zu schaffen, die Kreativität der Mitarbeiter zu fördern, und um innerbetriebliche Informationsströme innerhalb der Hotels, aber auch zwischen Hotels und Zenrale zu leiten und zu beschleunigen. hotelkit vereinfacht unsere Arbeit, da alle auf die gleichen Informationen zielgruppenorientiert zugreifen können, Wissen untereinander ausgetauscht wird, und sich über das „Ideenmanagement“ auch das Potential unserer Mitarbeiter für Innovationen bestens einbringen lässt. Ich möchte diese Kommunikationsmöglichkeit keinesfalls mehr missen. DANKE!"
Lorenz ter Veen
COO - Chief Operations Officer Derag Livinghotels, München @
Derag Living Hotels
"We were truly impressed by how quickly the platform was implemented in our hotels. The time between the initial onboarding conversation and the actual use of hotelkit went by in the blink of an eye."
Patrick Apostolo
Corporate Operations Director EMEA @
Radisson Hotel Group
"Thanks to the hotelkit Repairs tool, the time needed for the repair order process from the receipt of the repair down to the rectification of the damage has been drastically reduced."
Neeraja Anil
Assistant Maintenance Manager @
Radisson Blu Hotel, Dubai Deira Creek
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ensure quality management."
Claude Bulté
Regional Director, Radisson Hotel Group Baltics & Spain @
Radisson Blu Hotel, Frankfurt
"hotelkit has taken us out of island thinking. Now we are perfectly connected."
Chema Apostolo
Corporate Operations Director EMEA at Radisson Hotel Group @
"The communication between the housekeeping department and the front office meanwhile takes no more than 20 minutes per day."
Frank Ove Wennevik
General Manager @
Radisson Blu Royal Hotel, Bergen
"The great advantage of working with hotelkit is that it reduces the stress that arises during the working day."
Sandra Hösl
Director of rooms @
InterContinental Wien
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"Since the launch of hotelkit more than 3 years ago, both the intra-departmental as well as the inter-divisional communication have considerably been improved. Important infos are promptly passed on to the relevant people and, surprisingly, due to the web-based solution and the smartphone-app we often receive answers to handovers even after work or from the holiday. In particular, I can recommend the repair tool, which is enthusiastically used by our technicians. Therefore, repairs are dealt with more efficiently. All in all, I can only recommend hotelkit with all its features."
Markus Schmid
Assistant Manager @
Hotel Josefshof Am Rathaus
"We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be integrated very easily. Members of the cleaning staff and the housekeeping service team got to grips with the routine tasks in a very short amount of time."
Sebastian Herzog
General Manager @
Hamburg Airport
"In finding hotelkit, we found the solution we were looking for and, added to that, hotelkit also increased the motivation of our employees: Now, there is a lively exchange between the different hotels, ideas are being discussed, and we work on the further development of our company."
Chema Basterrechea
President - Radisson Hotel Group EMEA @
Radisson Blu Hotel, Frankfurt
Featured Customers
More Products by hotelkit
Hotelier Rating
Looking for specific info?
10
Communication
Administation from 25-49 room in Meiringen (Switzerland)
Verified
3 months ago
Since implementing hotelkit, all communication processes have been simplified. Tasks are completed more efficiently, and repairs are quickly documented. Guest communication is much easier thanks to features like guest requests, ideas, and complaint management. The Moments tool is also being used extensively.
Switzerland
Switzerland
Administation
Small Hotel
10
A MUST for intern communication
General Manager from 100 to 199 room City Center Hotel in Vienna (Austria)
Verified
5 months ago
In combination with our pms (Stayntouch per interface) hotelkit helps us a lot to optimize communication between different departments. The combination of housekeeping and maintenance tools make our work so much easier!
Austria
Austria
General Manager
Large Hotel
10
A central communication tool that has become indispensable in everyday hotel life.
Manager assistant from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)
Verified
5 months ago
hotelkit has been a constant companion in my daily work for many years and has become an integral part of our internal organization. Its clear structure, centralized information management, and straightforward task allocation ensure efficient processes and seamless team communication. The fact that all relevant information is readily availa...
Austria
Austria
Manager assistant
Small Hotel
9
A very helpful tool
GF from 10 to 24 room Boutique in Imst (Austria)
Verified
5 months ago
hotelkit simplifies collaboration with all our members and their employees. It allows us to share information effectively, foster communication, and respond quickly to questions, problems, or suggestions. Both the web app and the native app are extremely helpful in this regard. Furthermore, hotelkit offers excellent value for money. We are...
Austria
Austria
GF
Small Hotel
10
A tool to reach everyone
Management assistance from 5 to 9 room in Mindelheim (Germany)
Verified
5 months ago
Repeatable or one-off checklists, messages to everyone in the company or to different departments, templates in all areas that simplify work.
Germany
Germany
Management assistance
X-Small Hotel
10
Great tool
Management from 5 to 9 room Bed & Breakfast & Inn in Vienna (Austria)
Verified
5 months ago
The system is clear and well-organized, with tasks clearly assigned and time-based, and offers good usability. Employees can quickly find their way around. Repairs are displayed perfectly.
Austria
Austria
Management
X-Small Hotel
10
Super useful!
Sales manager from 25-49 room Bed & Breakfast & Inn in CalaCarbo (Balearic Islands)
Verified
5 months ago
Facilitates interdepartamental communication, ans it's a very good tool to assign tasks, even for yourself. The calendar feature is what I like the most as it is superb for organization between departments (SPA reservations, BEOs, Event informations...), the fact that you can tag your colleagues in comments is also amazing if you need to sa...
Balearic Islands
Balearic Islands
Sales manager
Small Hotel
10
hotelkit Helps saving valuable time
Hotel Coordinator from 200 to 499 room Luxury Hotel in San Agustin (Canary Islands)
Verified
5 months ago
It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments.
Canary Islands
Canary Islands
Hotel Coordinator
Large Hotel
10
HotelKIT got us on track.
Vereins-Koordinator from 500+ room Branded Hotel in (United Kingdom)
Verified
5 months ago
HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge.
Also we don't want to miss to mention, that HotelKIT cooperates with perfect tools like Horeca-Hero on it's interface, which makes it ideal for our staffs to work with it, e...
United Kingdom
United Kingdom
Vereins-Koordinator
X-Large Hotel
10
A revolution in our internal communication – indispensable in everyday hotel life!
Owner from 100 to 199 room Boutique in Rimbach (Germany)
Verified
5 months ago
hotelkit has completely transformed our internal communication. Information is now shared centrally, transparently, and efficiently, ensuring all departments are always on the same page. We particularly appreciate the ease of use, the quick integration into our workflows, and the enormous time savings. Thanks to hotelkit, we have been able...
Germany
Germany
Owner
Large Hotel
- 1
- 2
- 3
- 4
- 5
- 6
- ...
- 61
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Hotelkit does one thing exceptionally well: it brings order to daily operations. Information no longer gets lost, tasks are visible to everyone, and handovers run smoothly. The tool ensures that teams work more efficiently, fewer misunderstandings arise, and everyone knows what needs to be done more quickly. That's precisely why it's actually used in day-to-day operations.
Showing all answers to: "What does this product or service do well?"
Hotelkit does one thing exceptionally well: it brings order to daily operations. Information no longer gets lost, tasks are visible to everyone, and handovers run smoothly. The tool ensures that teams work more efficiently, fewer misunderstandings arise, and everyone knows what needs to be done more quickly. That's precisely why it's actually used in day-to-day operations.
We at ADREVO — Consulting for Systems and Distribution — consistently recommend hotelkit to our hotel clients, as its multilingual, intuitive, and beautifully structured interface saves both costs and resources. The platform maps operational processes seamlessly, optimizes workflows across departments, and is supported by an exceptional, responsive team. Its housekeeping and interdepartmental collaboration features ensure flawless communication between Housekeeping, Front Office, and all relevant teams, making hotelkit an indispensable tool in modern hotel operations.
It helps teams communicate efficiently by making the process more efficient with a single tool instead of several where you have to search for details
the different conversations about the same. It is fully integrated for the daily tasks.
Working with Hotelkit is not only a joy for users, but also for partners: The integration process is well structured and super easy. This shows, that even "behind the scenes" they achieve to deliver a great user experience.
HotelKit excels at streamlining internal communication and task management for hotels. Its intuitive interface centralizes daily operations, ensuring that team members can seamlessly collaborate across departments. The platform’s task delegation and tracking features are particularly strong, making it easier to prioritize and complete tasks efficiently.
Question:
What differentiates this product or service from the competition?
Answer:
Hotelkit stands out primarily due to its ease of use. Many tools are complex or appear overly technical, while Hotelkit is immediately understandable and used in everyday practice. The platform connects departments, streamlines handovers, and creates a central knowledge base. This results not just in software, but in a dynamic work tool that truly supports teams instead of overwhelming them.
Showing all answers to: "What differentiates this product or service from the competition?"
Hotelkit stands out primarily due to its ease of use. Many tools are complex or appear overly technical, while Hotelkit is immediately understandable and used in everyday practice. The platform connects departments, streamlines handovers, and creates a central knowledge base. This results not just in software, but in a dynamic work tool that truly supports teams instead of overwhelming them.
What truly sets hotelkit apart from other solutions is its ease of use for every employee level — supported by an intuitive interface and mobile app — as well as its seamless connectivity to a wide range of systems through reliable, well-built interfaces. This combination ensures high adoption across departments and smooth integration into existing hotel infrastructures, something we rarely experience with competing tools.
There are other tools in the market but not as user friendly and visual as Hotelkit. it also helps tracking the status of requests, repairs and other issues that might emerge within properties of all kind.
Hotelkit truly manages to be a solution for hotels big and small. We have yet to encounter a partner hotel that has not benefited from Hotelkit. Also, their team is great to work with and extremely supportive!
HotelKit stands out due to its strong focus on user-friendly design and customizable workflows. Its ability to integrate with other hotel systems, like Oaky, adds tremendous value by enhancing cross-platform functionality. This integration empowers hoteliers to align upselling efforts with operational priorities, creating a more cohesive guest experience.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Choose it because it will noticeably simplify your daily work. Hotelkit creates transparency, reduces errors, and makes knowledge accessible to everyone. In hotels that consistently use it, friction decreases, and teams work more smoothly and efficiently. If you want more stable processes and to prevent information loss, this tool is one of the best investments you can make.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Choose it because it will noticeably simplify your daily work. Hotelkit creates transparency, reduces errors, and makes knowledge accessible to everyone. In hotels that consistently use it, friction decreases, and teams work more smoothly and efficiently. If you want more stable processes and to prevent information loss, this tool is one of the best investments you can make.
Hoteliers should choose hotelkit because it delivers immediate operational value: it reduces costs, saves valuable staff resources, and shortens workflows through clear, digital processes. With its intuitive usability, cross-department transparency, and reliable integrations, hotelkit empowers teams to work faster, smarter, and with fewer errors — a decisive advantage in today’s hospitality landscape.
Hotelkit is a very flexible tool and it even offers a free trial period so go for it and you´ll see how useful it can be for your business and your team above all, helping save lot of time whithin your internal processes.
Hotelkit is more than just a piece of software that one installs and uses. Indeed, it is a catalyst to initiate a change management process within the organization that fosters team culture and collaboration. Apart from that, their implemented solution is technically absolutely sound and its quality can be relied on.
Leverage HotelKit's integration capabilities to their fullest potential. For example, connecting HotelKit with Oaky allows teams to align operational tasks with upselling strategies, ensuring that additional services or offers are seamlessly delivered to guests. By exploring these synergies, hoteliers can boost both efficiency and revenue while improving guest satisfaction.
Recommended by
Bianka Bitter
Inhaber
@
Strukturreich
Marlene Glanzer
Founder
@
ADREVO
Sonia Cervera Delgado
Business Development
@
SIHOT
Thomas Reiter
Co-Founder
@
Staymate
Clement Denarie
CRO
@
Oaky
Bianka Bitter
Inhaber
@
Strukturreich
Marlene Glanzer
Founder
@
ADREVO
Sonia Cervera Delgado
Business Development
@
SIHOT
Thomas Reiter
Co-Founder
@
Staymate
Clement Denarie
CRO
@
Oaky
Luca Albano
Director of Sales & Partnerships
@
Customer Alliance
Tilmann Volk
Founder & Managing Director
@
SuitePad GmbH
Vlad Haias
Co-Founder
@
LodginGO
Benjamin Devisme
VP Sales
@
Quicktext
Philip von Ditfurth
Founder
@
apaleo
Daan de Bruijn
CEO
@
Bookboost
Selina Strobel
Marketing Manager
@
CODE2ORDER
Bernhard Hlebayna
Senior Manager Strategic Partnerships
@
TrustYou
Anastassia Kravtsenko
PR & Events
@
Oaky
Daniela Grundmann
Account Manager
@
dailypoint
Yannick Henninger
Account Manager
@
SuitePad GmbH
Augusto Guitard
Product Owner
@
STAY
Michael Toedt
Managing Partner, CEO
@
DailyPoint
Marie-Kristin Heitmann
Marketing Manager
@
Betterspace GmbH
Erik Tengen
Co-Founder
@
Oaky
Elisabeth Koell
Head of Product
@
onboard
Carl Henry Bleckmann
Head of Operations
@
Horeca HERO
Martin Tauber
CEO & Co-Founder
@
Guestnet
Mareike Whyte
Chief of Staff
@
DialogShift GmbH
joan llado
CEO
@
STAY App
Boris Heister
CEO, CTO & Co-Founder
@
MasterYield PMS
Vasili Filipp
Marketplace & Integrations Product Manager
@
dailypoint
Julia Schröder
Head of Sales & Marketing
@
Hotellistat GmbH
Carolin Wanzke-Boomers
Customer Success Manager
@
Toedt, Dr. Selk &Coll GmbH
Marco Tessitore
CSO
@
Smart Host GmbH
Moritz Klussmann
CEO & Founder
@
Customer Alliance
Olga Heuser
CEO
@
DialogShift
Nora Tobias
Customer Success Manager
@
SuitePad GmbH
Christina Niessen
Strategic Marketing Operations
@
Fairmas
Vasiliki Filippidou
Head of Integrations & Marketplace
@
dailypoint
Maria Santoro
Partner Manager
@
SIHOT
Samira Gruber
Partnerships & Marketing
@
Guestnet
Casey Ward
Partnerships Manager
@
Stayntouch
Ulrich Hutter
Geschäftsführer
@
GMS Software
Tiago Araújo
CEO
@
HiJiffy
Michael Tischer
Head of Business Development
@
Xscreen
Stewart Taylor-McLaughlin
Head of Support
@
Customer Alliance
Byron Webster
Executive Director
@
SABA Hospitality
Luca Albano
Director of Partnership
@
Customer Alliance
Philip Kuchelmeister
CEO
@
Hotellistat
Willem Rabsztyn
CEO
@
Bookboost AB
Mark Herbig
Director of Strategic Accounts DACH
@
KoolZone GmbH
Samantha Noll
Sales Manager
@
Oaky
Oliver Rabe
CCO
@
Fairmas GmbH
Mark Herbig
Director of Strategic Accounts
@
KoolZone GmbH
Klaus Schermaul
Senior Account Executive
@
Guestline
Are you a consultant or vendor that recommends hotelkit?
Leave a recommendation
News
hotelkit
1 month ago
AI-Powered Hotel Knowledge: hotelkit transforms how hotel teams access operational know-how
hotelkit
4 months ago
hotelkit wins prestigious Hotel Tech Awards in 4 categories
hotelkit
1 year ago
hotelkit Unveils a New Brand Identity – A Fresh Look for a Bold Vision
hotelkit
1 year ago
The Trainee Hotel: A Unique Training Experience at Living Hotels
hotelkit
1 year ago
Become a certified hotelkit user
hotelkit
1 year ago
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
hotelkit
1 year ago
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
hotelkit
2 years ago
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
hotelkit
2 years ago
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
hotelkit
2 years ago
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
hotelkit
2 years ago
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
hotelkit
3 years ago
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
hotelkit
3 years ago
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
hotelkit
3 years ago
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
hotelkit
3 years ago
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
hotelkit
3 years ago
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
hotelkit
5 years ago
Mission Possible – Digitized Housekeeping with PMS Interfaces
hotelkit
6 years ago
hotelkit Clears the Shelves at the 2020 HotelTechAwards, Winning Best Hotel Software Provider in Four Categories
hotelkit
6 years ago
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
hotelkit
6 years ago
Hotelkit Reaches 1,000 Clients Globally
hotelkit
6 years ago
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
hotelkit Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
|
Mews
93% recommended by 777 hotels |
Property Management Systems
|
|
|
Oracle Hospitality
92% recommended by 615 hotels |
Property Management Systems
|
|
|
TrustYou
92% recommended by 428 hotels |
Direct Booking Tools
+3 more |
|
|
This integration hasn’t been verified by hotelkit yet.
MARA Solutions
97% recommended by 354 hotels |
|
|
|
SuitePad
94% recommended by 263 hotels |
In-Room Hotel Tablets
|
|
|
Stayntouch
94% recommended by 240 hotels |
Property Management Systems
|
|
|
HiJiffy
89% recommended by 239 hotels |
Guest Messaging Software
|
|
|
Smart Host GmbH
92% recommended by 222 hotels |
Guest Messaging Software
|
|
|
Guestnet
95% recommended by 158 hotels |
Hotel Guest Apps
|
|
|
dailypoint™
89% recommended by 154 hotels |
Hotel CRM & Email Marketing
|
Support
Verified Support
hotelkit has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get personalized product recommendations
Product recommendations advisor
