Openkey.co

Ranked 3 (out of 37) in Mobile Key & Keyless Entry

Mobile Key & Keyless Entry

OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with...

Ratings Snapshot

Certificate of Excellence

Read 84 reviews

#3 Popularity index

HT SCORE

92 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 37 in Mobile Key & Keyless Entry

Ease of Use

4.5/5

ROI

4.6/5

Implementation

4.4/5

Customer Support

4.3/5

OpenKey’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Openkey.co Overview

OpenKey has partnered with hotels and resorts around the world develop a contactless guest experience they benefit from as much as their guests do. We work with your existing PMS platform to advance your property into an exciting new era of guest services and customer engagement. Our platform enables a seamless transition to contactless guest services with Digital Key entry, hotel-specific apps, a...

About OpenKey View website

Founded in 2014 | Headquarters in Plano United States | 35 employees

In 2014, we set out to perfect mobile access. Since then, our dedicated team has helped hotels and resorts around the world develop a contactless guest experien...

1/4

Integrates with

Mobile Key & Keyless Entry
Property Management Systems
Digital Marketing Agencies

Browse integrations (45 verified)

What customers love about Openkey.co

88% recommend

General Manager

Ease of use. Seamless integration with Assa Abloy and StayNTouch Quick response from the support team

General Manager

-Limited check in contact -Express/contactless checkout -Reduce high cost of RFID key cards -Easy lock upgrade program -Great customer service

Hotel Manager

The quick response during times when guest needed answers to solve open key issues The personalized serviced provided by the staff Proper training in order to benefit the most out of open key Ability to send messages ...

Engineering Supervisor

Easy installation of the lock. Very good support from Abby at openkey to help fix any problems i ran across.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

OpenKey provides an outstanding mobile and keyless entry solution for all types of hotels. They seamlessly integrate with our Guest Management System and we couldn't be happier to be working with their team.

by Stephen Alemar (Canary Technologies) on December 14, 2022

See more answers (2)

Question:

What differentiates this product or service from the competition?

Answer:

OpenKey's mobile and keyless entry solution is extremely easy to implement and work with. Their engineering team is top notch and they are absolute leaders in the space. I cannot recommend them as a partner enough.

by Stephen Alemar (Canary Technologies) on December 14, 2022

See more answers (2)

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If I could provide one good piece of advice to any technology partner or hotelier thinking of working with the OpenKey team, it would be to rely on their knowledge to determine the best implementation possible.

by Stephen Alemar (Canary Technologies) on December 14, 2022

See more answers (2)

Recommended by

Stephen Alemar Content Marketing Manager @ Canary Technologies

Bryan Michalis Head of Marketing @ Canary Technologies

Are you a consultant or vendor that recommends OpenKey? Leave a recommendation

Features

Door Hardware

4/5 features

Door Hardware and Locks
Door Lock Upgrade Kit

Offers a kit to upgrade existing door locks so hotels don't have to replace all existing hardware in order to go live.÷

Access Management

4/5 features

Access Management (Cloud Based)
Access Management Solution (Server Based)
Guest Management Dashboard

Guest App

4/5 features

Mobile App
Whitelabel Capability
Remote Checkin
Keyless Entry

Mobile Check-In / check-in from anywhere / save time, eliminate the line. Mobile keyless entry / secure room access via smartphone / most secure form of room entry, receive mobile key prior to arrival, straight-to-room, eliminates plastic keycard waste and cost
Apple Watch App

Ability for guests to unlock their guest room using their Apple Watch

Compatibility

4/5 features

Door Lock Upgrade Kit

Offers a kit to upgrade existing door locks so hotels don't have to replace all existing hardware in order to go live.÷
Apple Watch App

Ability for guests to unlock their guest room using their Apple Watch
Developer SDK

Software development kit (SDK) that enables hotels to leverage the product capabilities and build them into their own app.

Other

2/2 features

Notifications
Multi-Property Management

Manage access across multiple properties in your portfolio from a centralized dashboard.

Want to go behind the scenes and see how Openkey.co works?

Clients & references

We want our guests to experience everything Winnipeg has to offer, and no one wants to spend time in a check-in line or waiting for a replacement room key when they could be out on the town. We’re ...

Mike Roziere General Manager at the Resort and Conference Center at Hyannis

At Lakeway Resort and Spa we strive to provide our guests with the best experience possible. As a AAA Four Diamond resort, our guests expect us to offer the latest amenities and benefits, that’s wh...

Blake Doran General Manager at the Lakeway Resort & Spa