Amadeus – Demand360®

4.1 (54 REVIEWS)

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HT Score  
29 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Ranked 5 (out of 33) in Rate Shopping

Optimize Demand with the Industry’s Most Comprehensive Forward-Looking Occupancy Data

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What is Amadeus?

Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees
Amadeus – Demand360® is a powerful market intelligence platform designed specifically for the hospitality industry. It provides hoteliers with comprehensive insights into both historical and future hotel performance data, enabling precise demand generation strategies. With this tool, users can assess market trends, benchmark their performance against competitors, and make data-driven decisions to maximize revenue. Utilizing real-time data analytics and seamless integration with various hotel technologies, Demand360 helps enhance channel management and strategic revenue management. The platform's unique offerings include the only view of RevPAR rank in the market, insights into effective promotions, and the freshest demand data available. This allows hoteliers to identify opportunities, adjust pricing strategies, and ultimately boost occupancy and ADR. Amadeus – Demand360® is essential for any hotelier aiming to outperform the competition and drive optimal business operations.

Capabilities

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Amadeus doesn’t have any benefits or use cases available

Features

Competitor Tracking & Benchmarking

4/5 features

Parity Monitoring

4/5 features

Data Granularity

4/5 features

Performance Reporting & Analytics

4/5 features

Other

1/1 features

Available Add-ons & Modules

Amadeus – Business Intelligence Alternative Accommodations

VR Dynamic Pricing
For the first time, gain even deeper insight into your entire competitive market by integrating the rapidly expanding world of alternative accommodations, or short-term rentals, in your Business Intelligence suite. This new solution enables you to analyze an entirely different segment of competitors in your area and comprehensively adjust your strategies beyond your immediate comp set.

INCLUDED

Amadeus Reviews Summary

4.1
Very Good
Ease of Use
4.2/5
Customer Support
3.9/5
ROI
4.1/5
Implementation
4.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Amadeus – Demand360® is the #6 most trending product in the Rate Shopping category (out of 33) and the #205 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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29 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Amadeus Pricing

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Success Stories

25

References

2

Featured Customers

Amadeus Case Studies

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Popularity by Segment

Size

8 | X-Small (1-9 room)

9 | Small (10-24 room)

19 | Medium (25-74 room)

53 | Large (75-199 room)

97 | X-Large (200+ room)

Country

107 | United States of America

11 | Mexico

7 | India

5 | Australia

5 | United Kingdom

5 | United Arab Emirates

4 | Canada

4 | Philippines

4 | Thailand

4 | Switzerland

3 | Pakistan

2 | Saudi Arabia

2 | Poland

2 | China

2 | Spain

2 | Belgium

2 | Guatemala

1 | Indonesia

1 | Morocco

1 | Venezuela

1 | Tunisia

1 | Ireland

1 | Cape Verde

1 | Japan

1 | Kenya

1 | Ethiopia

1 | Italy

1 | Belize

1 | Cambodia

1 | Greece

1 | Germany

1 | Romania

1 | Qatar

1 | Honduras

1 | Malta

1 | Argentina

Type

93 | Luxury Hotels

84 | Branded Hotels

66 | Airport/Conference Hotels

63 | City Center Hotels

54 | Boutiques

49 | Bed & Breakfast & Inns

48 | Resorts

32 | Limited Service & Budget Hotels

12 | Extended Stay & Serviced Apartments

9 | Hostels

7 | Casinos

7 | Motels

2 | Vacation Rentals & Villas

1 | RV Parks & Campgrounds

Region

122 | North America

21 | Europe

20 | Asia Pacific

11 | Middle East

5 | Oceania

5 | South America

5 | Africa

1 | Central America

Category

88 | Booking Engine

55 | Rate Shopping

46 | Hotel Reservations Systems

39 | Event Management Software

34 | Business Intelligence

31 | Staff Collaboration Tools

18 | Digital Marketing Agencies

8 | Hotel CRM & Email Marketing

6 | RFPs & Proposal Management Software

3 | Housekeeping Software

2 | Property Management Systems

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Amadeus Reviews

Hotelier Rating

Excellent
141
Very Good
43
Average
33
Poor
19
Terrible
8

Property Size

  • X-Small (8)
  • Small (9)
  • Medium (19)
  • Large (53)
  • X-Large (97)

Country

  • United States of America
    United States of America
    (107)
  • Mexico
    Mexico
    (11)
  • India
    India
    (7)
  • Australia
    Australia
    (5)
  • United Kingdom
    United Kingdom
    (5)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Canada
    Canada
    (4)
  • Philippines
    Philippines
    (4)
  • Thailand
    Thailand
    (4)
  • Switzerland
    Switzerland
    (4)
  • Pakistan
    Pakistan
    (3)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • Poland
    Poland
    (2)
  • China
    China
    (2)
  • Spain
    Spain
    (2)
  • Belgium
    Belgium
    (2)
  • Guatemala
    Guatemala
    (2)
  • Indonesia
    Indonesia
    (1)
  • Morocco
    Morocco
    (1)
  • Venezuela
    Venezuela
    (1)
  • Tunisia
    Tunisia
    (1)
  • Ireland
    Ireland
    (1)
  • Cape Verde
    Cape Verde
    (1)
  • Japan
    Japan
    (1)
  • Kenya
    Kenya
    (1)
  • Ethiopia
    Ethiopia
    (1)
  • Italy
    Italy
    (1)
  • Belize
    Belize
    (1)
  • Cambodia
    Cambodia
    (1)
  • Greece
    Greece
    (1)
  • Germany
    Germany
    (1)
  • Romania
    Romania
    (1)
  • Qatar
    Qatar
    (1)
  • Honduras
    Honduras
    (1)
  • Malta
    Malta
    (1)
  • Argentina
    Argentina
    (1)

Region

  • North America
    North America
    (122)
  • Europe
    Europe
    (21)
  • Asia Pacific
    Asia Pacific
    (20)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (11)
  • South America
    South America
    (5)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (5)

Hoteliers say

NEW AI Review summary

Hoteliers like TravelClick for its comprehensive market intelligence capabilities, effective channel management, and strategic revenue management tools. Users appreciate its real-time data analytics, ease of use, and integration with other hotel technologies, which aid in revenue optimization and informed decision-making. However, there are some concerns about customer support, high costs, and the need for more competitive pricing and innovation.

AI-generated from the text of customer reviews

Market Intelligence
Ease of Use
Data Accuracy
Customer Support
Feature Innovation
Revenue Management
Integration
Training and Accessibility
Competitive Pricing
Channel Management
10

One of the Best Technologies

DOMS from 200 to 499 room Resort in Iztapa (Guatemala)

Verified
3 years ago
Easy to use CRS interface, complete analytics reporting for strategic decisions, Advance pricing engine to manage promotions and your revenue strategy. All in one connections for all channels including metasearch
Country Guatemala
DOMS
X-Large Hotel
9

Best Marketing Intelligence Tool

Director General Complejo from 200 to 499 room Boutique in San Pedro Garza Garcia (Mexico)

Verified
5 years ago
Best Marketing Intelligence Tool. Most reliable Rate Shopper technology. I trust Travelclick for the management of my revenues.
Country Mexico
Director General Complejo
X-Large Hotel
10

Thank you, TravelClick is more easy for us to manage rate very fast

Assistant Reservation Manager from 100 to 199 room Luxury Hotel in Phnom Penh (Cambodia)

Verified
5 years ago
Thank you, TravelClick is more easy for us to load and change Best Available Rate to all OTAs in faster just 5-10 minutes will reach to OTAs extranet and post their public website.
Country Cambodia
Assistant Reservation Manager
Large Hotel
7

Great for seeing what business is in the market..

Director Business Travel from 500+ room Bed & Breakfast & Inn in Pittsburgh (United States of America)

Verified
5 years ago
Great for seeing what business is being booked in the market and at what rates.
Country United States of America
Director Business Travel
X-Large Hotel
10

Excellent product and tools

Director of Revenue from 200 to 499 room Branded Hotel in Antwerp (Belgium)

Verified
5 years ago
All Travelclick systems are reliable and strong sources with very good integrations with other vendors and 3rd parties. Support services are professional and efficient.
Country Belgium
Director of Revenue
X-Large Hotel
10

Easy read, user friendly

DOS from 200 to 499 room City Center Hotel in Chicago (United States of America)

Verified
5 years ago
The report, easy read, user friendly
Country United States of America
DOS
X-Large Hotel
10

Great company!

Director of Sales & Marketing from 200 to 499 room Bed & Breakfast & Inn in Bucharest (Romania)

Verified
5 years ago
I am up to date with what is happening on the market in terms of rates and demand and the Sales Director for our market Kamil Marhevsky is always there for our property when we need support or we have questions.
Country Romania
Director of Sales & Marketing
X-Large Hotel
9

Easy to handle and good training

Revenue Manager from Bed & Breakfast & Inn in Hong Kong (China)

Verified
5 years ago
Details information provided Good training for new user. Easy to handle.
Country China
Revenue Manager
10

Thank you Travelclick for your support

Director of Sales and Marketing from 200 to 499 room City Center Hotel in Riyadh (Saudi Arabia)

Verified
5 years ago
Booking engine is very active and every day there is improvement in the services. Channel Manager is very good, fast, and easy to handle. Rate 360 reports give you indications about the market.
Country Saudi Arabia
Director of Sales and Marketing
X-Large Hotel
9

Easy to use system

Director of Revenue from 200 to 499 room Boutique in Doha (Qatar)

Verified
5 years ago
interactivity between all reports, it is a life system and easy to use plus user friendly
Country Qatar
Director of Revenue
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

They are one of the most widely known and recognized task managers in the market. As such, they have a lot of expertise and their software has evolved all of these years to adapt to hotel's new needs.

Question:

What differentiates this product or service from the competition?

Answer:

They are a very well known and established brand and they have been in the market for a long time. That means that they have already solved many of the main pain points which many task managers present. Also, they are very easy to integrate with.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would say that it's hard to go wrong when choosing such a well and long established product in the market. They've been doing this for a long time and they have many customers. which means that they have a lot of expertise.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Augusto Guitard Lejarreta Product Owner @ STAY
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Hannah Scott Content Marketing Manager @ INTELITY
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Augusto Guitard Lejarreta Product Owner @ STAY
RecommendationAvatar
Hannah Scott Content Marketing Manager @ INTELITY
Are you a consultant or vendor that recommends Amadeus? Leave a recommendation

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Support

Unverified

Amadeus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

83%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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