Amadeus – Demand360®

4.1 (57 REVIEWS)

HT Score

74 out of 100

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Amadeus – Demand360®

Name: Amadeus – Demand360®
Rating: 4.1 (57 reviews)

4.2 (57 REVIEWS)

Ranked 4 (out of 36) in Rate Shopping

Optimize Demand with the Industry’s Most Comprehensive Forward-Looking Occupancy Data

85% recommended by 178 hotels

Amadeus is popular in United States of America with 24 hoteliers leaving an average rating of 86%.

Bell avatar Bell - AI powered product analyst

I analyzed all of Amadeus’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like TravelClick for its comprehensive market intelligence capabilities, effective channel management, and strategic revenue management tools. Users appreciate its real-time data analytics, ease of use, and integration with other hotel technologies, which aid in revenue optimization and informed decision-making. However, there are some concerns about customer support, high costs, and the need for more competitive pricing and innovation.

Read their reviews

What Types of Hotels Amadeus is Popular For

Size

8 | X-Small (1-9 room)

9 | Small (10-24 room)

24 | Mid-Sized (25-74 room)

74 | Large (75-199 room)

99 | X-Large (200+ room)

Country

111 | United States of America

11 | Mexico

7 | India

7 | Australia

6 | Kenya

6 | United Kingdom

5 | United Arab Emirates

4 | Spain

4 | Canada

4 | Netherlands

4 | Thailand

4 | Switzerland

4 | Philippines

3 | Portugal

3 | Pakistan

2 | Belgium

2 | Saudi Arabia

2 | Poland

2 | China

2 | Guatemala

2 | Nigeria

1 | Japan

1 | Indonesia

1 | Tunisia

1 | Ireland

1 | Morocco

1 | Venezuela

1 | Ethiopia

1 | Cape Verde

1 | Italy

1 | Belize

1 | Malaysia

1 | Mozambique

1 | Cambodia

1 | Greece

1 | Germany

1 | Romania

1 | Qatar

1 | Honduras

1 | Turkey

1 | Malta

1 | Argentina

Type

113 | Luxury Hotels

99 | Branded Hotels

84 | Airport/Conference Hotels

80 | Boutiques

79 | City Center Hotels

75 | Bed & Breakfast & Inns

59 | Resorts

37 | Limited Service & Budget Hotels

26 | Extended Stay & Serviced Apartments

13 | Hostels

9 | Motels

8 | Casinos

7 | Vacation Rentals & Villas

3 | RV Parks & Campgrounds

Region

126 | North America

31 | Europe

21 | Asia Pacific

13 | Africa

12 | Middle East

7 | Oceania

5 | South America

1 | Central America

What is Amadeus?

Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees

This description was generated by AI which analyzed the following sources to summarize a description of Amadeus products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

Amadeus Reviews Analyzed: 53

Read reviews

Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

Amadeus Expert Recommendations Analyzed: 0

Read expert recommendations

Description provided by Amadeus

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

Amadeus's Provided Description:

"Demand360 enables laser-focused, highly effective hospitality demand generation based on the best historical and future-looking occupancy and rate data available today. With the only view of RevPAR rank available on the market and the ability to benchmark competitors, understand where more focus is needed, and assess the impact of promotions including Advance Purchase and Qualified Rates to boost occupancy, Demand360 offers the freshest and most comprehensive demand data available to help hoteliers outperform the competition, maximize ADR, and improve RevPAR."

FAQs

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Amadeus doesn’t have any benefits or use cases available

Features

Competitor Tracking & Benchmarking

4/5 features

Competitor Strategy Monitoring

Analyze any historical or future dates and keep track of your competitive set’s pricing strategy and how rates evolve over time leading up to the arrival date. Monitor competitor’s pricing movements for different channels and identify their pricing patterns.
Discount Monitoring

Get full visibility of your competitor hotels’ discounting strategies so you can set competitive prices with confidence.
Rate Type Comparisons

Compare different rate types such as public versus member rates, desktop vs. mobile, room types, guests, best flex versus lowest rates, different meal plans and (length of stay) LOS1 versus multiple-night stays.
OTA Rank Tracking

Monitor your ranking and reputation across OTAs and compare your performance to your comp set.
Promotion Impact Report

Understand the impact of promotions on your pricing competitiveness.
Rate Intelligence

Defines your best available rate against your competitors', based on length of stay.
Room Rate Comparison

Compares different room types across channels and competitors' in real time
Vacation Rental Rate Intelligence
Metasearch connectivity
Quick rate shopping filters
Room & rate type filtering

Parity Monitoring

4/5 features

OTA Price Monitoring

Discover in real-time which rates are appearing on OTAs and metasearch websites.
Discrepancy Alerts

Get alerted when there are discrepancies between your brand.com and third-party channels.
12-month Parity Monitoring

View parity issues, up to 12 months in advance.
Real Time Updates

Avoid caching issues by shopping rates on demand.
Parity Report

Receive a clear parity report overview, directly in your inbox.

Data Granularity

4/5 features

Device Type Tracking

Rates are tracked via both desktop as mobile devices for all major OTAs to ensure you never miss a mobile promotion.
Discount Monitoring

Get full visibility of your competitor hotels’ discounting strategies so you can set competitive prices with confidence.
Rate Type Comparisons

Compare different rate types such as public versus member rates, desktop vs. mobile, room types, guests, best flex versus lowest rates, different meal plans and (length of stay) LOS1 versus multiple-night stays.
Historical Trend Analysis

Identify strategic adjustments and revenue opportunities, by comparing current rates versus rates the same time last year.
Local Event Monitoring & Database

Monitor local events and your source markets’ holiday calendars. Gain access to a consolidated events database for a better understanding of what drives demand in your market. View events in the rate shop calendar for a complete picture of demand drivers on any given date.
Room Rate Comparison

Compares different room types across channels and competitors' in real time
Vacation Rental Rate Intelligence
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Performance Reporting & Analytics

4/5 features

OTA Rank Tracking

Monitor your ranking and reputation across OTAs and compare your performance to your comp set.
On the Books (OTB) Comparisons

Connect your hotel’s OTB (On the books) to analyze the impact of your rate changes on your OTB. Track the evolution of room bookings against lead time, analyze the impact of your rate changes on your OTB and get clear visibility of high demand days, competitor rates along with your current OTB.
Promotion Impact Report

Understand the impact of promotions on your pricing competitiveness.
Performance Reporting

Comprehensive and explanatory reporting in one view showing the performance based on the date range.
Rate Intelligence

Defines your best available rate against your competitors', based on length of stay.
Room Rate Comparison

Compares different room types across channels and competitors' in real time
Multi-property Management
Analytics dashboard
Custom dashboards
Multi-property consolidation

Other

1/1 features

In-app support

Available Add-ons & Modules

Amadeus Reviews Summary

4.1

Very Good

57 reviews

Ease of Use

4.2/5

Customer Support

3.9/5

ROI

4.1/5

Implementation

4.0/5

Recommended for

Booking Engine Ranked #15 out of 146

Rate Shopping Ranked #4 out of 36

Hotel Reservations Software Ranked #5 out of 50

Business Intelligence Ranked #7 out of 74

Event Management Software Ranked #4 out of 30

Staff Collaboration Tools Ranked #9 out of 59

Digital Marketing Agencies Ranked #6 out of 124

Hotel CRM & Email Marketing Ranked #18 out of 71

RFPs & Proposal Management Software Ranked #10 out of 23

RFPs & Proposal Management Software Ranked #11 out of 23

Property Management Systems Ranked #60 out of 339

Rate Shopping Ranked #18 out of 36

Housekeeping Software Ranked #17 out of 35

Hotel Metasearch Management Software Ranked #15 out of 28

Website Design Ranked #28 out of 49

Compare Amadeus to Top Alternatives

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4.8 (307 REVIEWS)

Smartest and Most Accurate Rate Intelligence Platform

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Want to find out if Amadeus is the best fit for your hotel?

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Amadeus Integrations

Company	Functionality
SiteMinder 93% recommended by 2660 hotels	Channel Managers
Canary Technologies 96% recommended by 2139 hotels	Cyber Security & Fraud Prevention +3 more
This integration hasn’t been verified by Amadeus yet. Cloudbeds 90% recommended by 1740 hotels
This integration hasn’t been verified by Amadeus yet. Actabl 93% recommended by 1596 hotels	Scheduling & Workforce Management
Lighthouse 95% recommended by 1421 hotels	Rate Shopping +2 more
Yanolja Cloud Solution 96% recommended by 1415 hotels	Channel Managers +4 more
Asksuite 98% recommended by 773 hotels	Hotel Chatbots
Mews 92% recommended by 708 hotels	Property Management Systems
Oracle Hospitality 92% recommended by 613 hotels	Property Management Systems
This integration hasn’t been verified by Amadeus yet. RateGain 94% recommended by 577 hotels	Hotel Rate Parity

Browse all integrations (97)

Support

Unverified

Amadeus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates

2026

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

85%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

Preferred Time

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Amadeus – Demand360®

What is Amadeus?

Competitor Strategy Monitoring

Discount Monitoring

Rate Type Comparisons

OTA Rank Tracking

Promotion Impact Report

Rate Intelligence

Room Rate Comparison

Vacation Rental Rate Intelligence

Metasearch connectivity

Quick rate shopping filters

Room & rate type filtering

OTA Price Monitoring

Discrepancy Alerts

12-month Parity Monitoring

Real Time Updates

Parity Report

Device Type Tracking

Discount Monitoring

Rate Type Comparisons

Historical Trend Analysis

Local Event Monitoring & Database

Room Rate Comparison

Vacation Rental Rate Intelligence

Open API

OTA Rank Tracking

On the Books (OTB) Comparisons

Promotion Impact Report

Performance Reporting

Rate Intelligence

Room Rate Comparison

Multi-property Management

Analytics dashboard

Custom dashboards

Multi-property consolidation

In-app support

Amadeus Reviews Summary

Amadeus Pricing

Amadeus Reviews

Amadeus Integrations

Support

Unverified

Support Not Verified

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