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Amadeus Agency360®
5.0 (4 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Amadeus Agency360®
Unranked in Rate Shopping
Maximize Agency Bookings with the Industry's Most Comprehensive Agency and Corporate Performance Data
85% recommended by 177 hotels
Amadeus has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is Amadeus?
Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees
Amadeus Agency360® is a robust market intelligence platform designed specifically for the hotel industry. It provides comprehensive 'on the books' market data, featuring both historical and future booking comparisons within competitive sets. This powerful tool offers access to demand data from over 35,000 hotels and short-term rental data from more than 1,000 markets. It also includes 100% of bookings from the three major GDS providers: Amadeus, Sabre, and Travelport. By delivering a unified view of market trends, competitor positioning, and price analysis, Agency360® empowers hoteliers to drive bookings, shift market share, and enhance agency relationships, ultimately optimizing their business operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Amadeus products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Amadeus Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Amadeus Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Amadeus
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Amadeus's Provided Description:
"Agency360+® is the hotel industry’s only database delivering complete ‘on the books’ market data and adjacent market view alongside historical and future booking comparisons within competitive sets. With demand data from 35,000+ hotels, short-term rental data from more than 1,000 markets, and 100% of bookings from all three major GDS providers (Amadeus, Sabre, Travelport), Agency360+ helps hoteliers drive bookings, shift share, and improve agency relationships through a unified market view and forward-looking trend, competitor, and price position analysis."
FAQs
Capabilities
Amadeus doesn’t have any benefits or use cases available
Features
Competitor Tracking & Benchmarking
4/5 features
Parity Monitoring
4/5 features
Data Granularity
4/5 features
Performance Reporting & Analytics
4/5 features
Other
1/1 features
Amadeus Reviews Summary
Ease of Use
4.8/5
Customer Support
4.5/5
ROI
4.8/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Amadeus Agency360® is the #3 most trending product in the Rate Shopping category (out of 36) and the #111 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAmadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Amadeus Pricing
Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
Thank you - Ashiembi
Regional Director of Sales Operations, Africa from 100 to 199 room Branded Hotel in (United Kingdom)
Verified
3 months ago
Ashiembi has been wonderful to work with especially when it comes to new openings and support. He is reactive and his first hand approach has been great! Kindest,Brett Regional Director of Sales, Africa (Hilton)
United Kingdom
United Kingdom
Regional Director of Sales Operations, Africa
Large Hotel
10
Great Product
Director of Revenue Management from 200 to 499 room Branded Hotel in Nairobi (Kenya)
Verified
3 months ago
Simple and easy to understand to the hotel team when presenting the report internally when we have meetings on the market intelligence.
Kenya
Kenya
Director of Revenue Management
X-Large Hotel
10
Post Modern Hospitality Technology Partner
Regional Revenue Manager from 100 to 199 room Hostel in Maputo (Mozambique)
Verified
3 months ago
Amadeus provides Informative granulated data that is not only insightful for me as the Revenue Manager, but also very communicative and interactive. I love the business intelligence investment which is always part and parcel of my Revenue Management toolbox. It's consolidated data at the palm of my hands.
Mozambique
Mozambique
Regional Revenue Manager
Large Hotel
10
One of the Best Technologies
DOMS from 200 to 499 room Resort in Iztapa (Guatemala)
Verified
4 years ago
Easy to use CRS interface, complete analytics reporting for strategic decisions, Advance pricing engine to manage promotions and your revenue strategy. All in one connections for all channels including metasearch
Guatemala
Guatemala
DOMS
X-Large Hotel
- 1
It looks like Amadeus is not recommended by any hotels
Check out the top 10 most recommended Amadeus alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Most of Amadeus's products are user-friendly (easy to use) which makes it easy for hotel team to adapt and learn. Dynamic system functionalities - eg booking engine hv multi option to adapt to different needs.
Showing all answers to: "What does this product or service do well?"
Most of Amadeus's products are user-friendly (easy to use) which makes it easy for hotel team to adapt and learn. Dynamic system functionalities - eg booking engine hv multi option to adapt to different needs.
Question:
What differentiates this product or service from the competition?
Answer:
Apart from the easy to use and functionalities (with adequate updates), the differentiation is on the higher level of customer support through the team - some vendors rely heavily on self-service help/guide
Showing all answers to: "What differentiates this product or service from the competition?"
Apart from the easy to use and functionalities (with adequate updates), the differentiation is on the higher level of customer support through the team - some vendors rely heavily on self-service help/guide
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Consider the functionalities and ease of use (ease of implementation & user adoption), and that the product needs to be able to tailor to your business operations & needs - level of customer support given during & after implementation is important too.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Consider the functionalities and ease of use (ease of implementation & user adoption), and that the product needs to be able to tailor to your business operations & needs - level of customer support given during & after implementation is important too.
Recommended by
JESSICA THAM
Revenue Mangagement Consultant
@
Rev Logix
JESSICA THAM
Revenue Mangagement Consultant
@
Rev Logix
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Support
Unverified
Amadeus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
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ROI
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Implementation
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