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dailypoint™ Loyalty
4.6 (80 REVIEWS)
HT Score
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Jochen, Custódio, Sandra + 38 more experts recommend dailypoint™
Read Recommendations
dailypoint™ Loyalty
Ranked 2 (out of 23) in Loyalty Programs for Independents
Run your own hotel loyalty program - with Loyalty by dailypoint™
89% recommended by 157 hotels
Deutsche Hospitality, Rotana, Leading Hotels of the World & 154 others
Bell - AI powered product analyst
I analyzed all of dailypoint™’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
The DailyPoint loyalty program has received mixed reviews from hotel tech analysts. Users appreciate its ability to provide real-time insights that help tailor guest strategies, potentially improving guest retention and experiences. While some users note the utility of upcoming features and improvements, there's a need for new staff to have more training and support to fully leverage the system’s capabilities. This indicates that easing the learning curve could enhance overall satisfaction and optimize its impact on hotel revenue and cost efficiency.
Deutsche Hospitality, Rotana, Leading Hotels of the World & 154 others
Read their reviewsWhat Types of Hotels dailypoint™ is Popular For
Size
1 | X-Small (1-9 room)
26 | Small (10-49 room)
73 | Mid-Sized (50-99 room)
121 | Large (100-499 room)
17 | X-Large (500+ room)
Country
98 | Germany
45 | Switzerland
32 | Austria
22 | France
9 | United Arab Emirates
5 | Maldives
4 | Cyprus
4 | Pakistan
2 | Egypt
2 | Bahrain
1 | Kenya
1 | Iraq
1 | Belgium
1 | United States
1 | Tanzania
1 | Netherlands
1 | Greece
1 | Saudi Arabia
1 | Portugal
1 | Hungary
1 | Oman
1 | Thailand
1 | Sweden
Type
148 | Luxury Hotels
116 | Boutique Hotels
103 | Resorts
85 | Airport/Conference Hotels
77 | Branded Hotels
63 | Bed & Breakfast & Inns
62 | City Center Hotels
42 | Limited Service & Budget Hotels
17 | Hostels
13 | Extended Stay & Serviced Apartments
9 | Vacation Rentals & Villas
6 | Casinos
1 | Motels
1 | RV Parks & Campgrounds
Region
207 | Europe
18 | Middle East
8 | Asia Pacific
2 | Africa
1 | North America
Category
224 | Hotel CRM & Email Marketing
80 | Loyalty Programs for Independents
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What is dailypoint™?
Founded in 2005 | Headquarters in München (Germany) | 45 employees
dailypoint™ Loyalty is a comprehensive customer relationship management (CRM) platform tailored for the hotel industry. It is designed to drive direct bookings, enhance guest retention, and improve overall service by offering real-time insights and analytics. This enables hoteliers to tailor guest strategies effectively, potentially increasing both loyalty and on-site service quality. The platform supports scalable bonus programs with multi-tiered systems, similar to those of big chains and airlines, making it suitable for both individual hotels and large international brands. With its robust capabilities, dailypoint™ Loyalty seamlessly integrates into existing hotel operations, promoting operational efficiency and boosting revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of dailypoint™ products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
dailypoint™ Reviews Analyzed: 2
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
dailypoint™ Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by dailypoint™
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Dailypoint™'s Provided Description:
"dailypoint™ is the perfect platform – scalable and powerful. We run programs for individual hotels as well as for international brands with more than 100,000,000 members. Drive direct bookings, increase loyalty and push your service on-site. Run a bonus program with multi-tiers, like big chains and airlines, or an exclusive member club. dailypoint™ loyalty is the platform for demanding hoteliers."
FAQs
Capabilities
Learn who your customers are
Learn who your customers are
Get a deeper knowledge of your frequent guests for an even more individual service.
Direct Bookings
Direct Bookings
Generate more Direct Bookings and become less dependant on OTA´s.
Connect with Frequent Traveller programs
Connect with Frequent Traveller programs
dailypoint offers the option to connect to Frequent Flyer programs as well as hospitality technology partners.
b2c-Loyalty
b2c-Loyalty
Reward and Recognize Returning Guests. Points, tiers, upgrades - all synced in real time with your PMS, IBE, POS, and CRM. Reward loyal guests instantly and personally across every stay, channel, or service interaction. Whether online or on-site, your members always feel recognized.
b2b-Loyalty
b2b-Loyalty
Reward Corporate Bookers and Travel Partners! Turn booking volume into value Recognize and incentivize those who drive the business: corporate bookers, agencies, and travel managers. Manage dedicated profiles and programs, enable point transfers between booker and guest accounts, and integrate loyalty logic seamlessly across systems - all in one place.
HR-Loyalty
HR-Loyalty
Engage Employees Through Real-Time Benefits. Integrated staff loyalty across every location. Give employees access to benefits they’ll actually use - like staff rates, discounts at outlets, or internal recognition rewards. Fully integrated with your POS, booking engine, and staff systems, dailypoint HR Loyalty works across properties, brands, and teams - without manual work.
Features
Points & Redemption
4/5 features
Loyalty Program Customization
4/5 features
Other
2/2 features
dailypoint™ Reviews Summary
Ease of Use
4.4/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, dailypoint™ Loyalty is the #2 most trending product in the Loyalty Programs for Independents category (out of 23) and the #70 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moredailypoint™ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
dailypoint™ Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Dailypoint™ Case Studies
How Mirror Lake Inn Generated $200K Estimated Revenue & Elevated Guest Experience + Operational Efficiency with Data-Driven Automation
Lake Placid (United States)
How Platzl Hotel Munich Uses Website Connect by dailypoint to Drive More Direct Bookings & Build Their Email List
Munich (Germany)
Enhancing Loyalty & CRM at Serena Hotels with the dailypoint™ CDP
Islamabad (Pakistan)
How an Independent Hotel Leverages dailypoint to Stay Competitive Against International Chains
Munich (Germany)
Smart offers and confirmations with the dailypoint Booking Manager
Zürich (Switzerland)
Group-wide across all Rotana properties
Smooth Check-In. Higher Conversion. Better Guest Experience.
Hamburg (Germany)
How to Increase Revenues & Boost CRM as a Boutique Hotel
Ennetbuergen (Switzerland)
Solving the challenge of uniform digital hospitality in a growing group of unique luxury hotels.
Zurich (Switzerland)
The 5-star resort with six Michelin stars leads the way in Digital Guest Engagement by using Automations
Bad Ragaz (Switzerland)
Hotel Tech Solutions for demanding hoteliers
Cologne (Germany)
Managing Guest Rewards. B2B. B2C. Paid & Non-Paid. Fully Digital & Multi-Tier. Interconnected & Automated.
شرم الشيخ (Egypt)
References
"dailypoint convinces with easy handling. We can manage all guest communications - It works simply, directly and professionally. Now the system has also been tested in a crisis and I can say that it has made things a lot easier."
Kristina Türcke & Stefanie Küttner
Hotel Manager @
Best Western Plus Hotel Willingen
"With dailypoints Website Connect we created our own Direct Booker Club - and with this we were not only able to stop the trend towards the OTAs, we fight back and generate more and more direct bookings on our Website."
Heiko Buchta
General Manager @
Platzl Hotel
Featured Customers
More Products by dailypoint™
Hotelier Rating
Looking for specific info?
10
Great system for the hotel industry!
Marketing Manager from 50-74 room Boutique in Balderschwang (Germany)
Verified
3 days ago
We use daily point primarily for email marketing and the loyalty program. Easy usability and great support! For guests and employees.
Germany
Germany
Marketing Manager
Mid-Sized Hotel
10
They are able to tailor reports to your needs.
Loyalty Manafer from 200 to 499 room Boutique in Nairobi (Kenya)
Verified
1 months ago
Rocketman- This makes it easier to get to know more about the system in a fun way.
I really like the guest profile and the information that is accessible on the profile.
Kenya
Kenya
Loyalty Manafer
Large Hotel
10
Great tool to collect guest feedback
Managing Director from 100 to 199 room Bed & Breakfast & Inn in Grenoble (France)
Verified
1 months ago
Dailypoint provides very good service and insight into exactly what our guests are saying about our properties. The weekly reports are very insightful and useful for our team leaders, and for me to have a thorough view of what exactly our guests feel in our properties is key. Based on these results we take strategic business decisions, that...
France
France
Managing Director
Large Hotel
8
A heart for guest data | arcona Hotels & Resorts @dailypoint™
Director Marketing & CRM from 500+ room Resort in Hamburg (Germany)
Verified
2 months ago
Dailypoint is our leading guest communication system. It helps us centralize guest data from various PMS systems and properties, enabling targeted marketing across the entire customer journey and the personalization of related communications. Data quality, customer loyalty, and identifying cross-selling potential are our top priorities.
Germany
Germany
Director Marketing & CRM
X-Large Hotel
10
Very good relationship
Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in Munich (Germany)
Verified
3 months ago
I really like that they always try to find a solution that meets my expectations although sometimes it seems to get difficult,
Germany
Germany
Revenue Manager
Large Hotel
10
CRM like its best
Owner from 50-74 room Bed & Breakfast & Inn in Garmisch-Partenkirchen (Germany)
Verified
3 months ago
We use CRM, Email Marketing and the loyalty program. Since 15 years. We like, how the system works, guests are "classified" so we are able to get very specified target groups. Great for a tailored marketing.
Germany
Germany
Owner
Mid-Sized Hotel
10
Data, Campaign, Analytics
Corporate Director of Front Office Operations from 500+ room Boutique in Abu Dhabi (United Arab Emirates)
Verified
6 months ago
The system offers strong integrations with PMS and other hotel solutions, ensuring seamless operations. it is very easy to use and detailed.
United Arab Emirates
United Arab Emirates
Corporate Director of Front Office Operations
X-Large Hotel
9
The site has been supercalifragilisticexpialidocious. Its easy to use and quite informative. Up till date i have been exploring it and helping guests to enjoy the benefits of our membership.
Prestige Club Executive from 200 to 499 room Bed & Breakfast & Inn in Islamabad (Pakistan)
Verified
6 months ago
It has multiple options to explore, and gives an overview of the entire activity of the member of our hotel program.
It has makes redemption easy and quick. The constant progress of member to upgrade his level is depicted crystal clear.
Pakistan
Pakistan
Prestige Club Executive
Large Hotel
10
Great CRM system with many extras
Management from 50-74 room Airport/Conference Hotel in Cochem (Germany)
Verified
6 months ago
This is a great tool, especially for reporting; it consistently helps us make the right decisions. The BI tool generates invaluable information that we incorporate into our strategic planning. We've also seen significant benefits from the loyalty program we've been using for several years.
Germany
Germany
Management
Mid-Sized Hotel
10
We have been very satisfied for many years.
Owner from 50-74 room Airport/Conference Hotel in Cochem (Germany)
Verified
6 months ago
We've been working with Dailypoint since 2019. The system is constantly evolving, which continually benefits us as a hotel. We use the system extensively. Dailypoint certainly isn't the cheapest provider, but it's worth every penny. The added value and cost savings in other areas make the system truly profitable.
Germany
Germany
Owner
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
dailypoint excels at centralizing guest data from multiple systems into a single, structured customer profile. The platform is particularly strong in data quality management, including cleansing, merging, and enrichment of guest records. This creates a reliable foundation for CRM, marketing automation, and personalization initiatives. In addition, dailypoint offers strong support and a clear understanding of hospitality-specific requirements.
Showing all answers to: "What does this product or service do well?"
dailypoint excels at centralizing guest data from multiple systems into a single, structured customer profile. The platform is particularly strong in data quality management, including cleansing, merging, and enrichment of guest records. This creates a reliable foundation for CRM, marketing automation, and personalization initiatives. In addition, dailypoint offers strong support and a clear understanding of hospitality-specific requirements.
dailypoint provides a robust platform for collecting and structuring guest data across various hotel systems. It performs particularly well in creating a unified guest view and improving data consistency. This enables hotels to work with clean, usable data for communication, analytics, and personalization.
The CRM of Dailypoint is state of the art data collection, cleaning and merging. Personally I think, that the centralized profiles are key to communicate well and strategically with guests. Markting mails without personalization are a thing of the past, and Dailypoint is definitely coping this very well!
Unfortunately, due to the various systems used in hotels, they do not have the opportunity to recognize guests and take the right action for guests. dailypoint removes all SILOs at this point and collects, cleans, and uniquifies guest profiles from 3rd party systems. And thanks to the unique data, it provides the most important first step for both marketing teams and the hotels doing loyalty management to create personalized e-mail marketing according to the interests of the people and accordingly creating advocacy customers.
dailypoint is the must have hospitality technology solution for centralized guest data management. Guest data, interests and preferences are collected, merged and cleansed into a single centralized guest profile, allowing hotels to work and manage each guest profile in one place. It is a Great loyalty system to handle points calculation, redemption and voucher issuing.
Easy API to integrate with and good & flexible technical team
Question:
What differentiates this product or service from the competition?
Answer:
dailypoint stands out through its deep focus on data quality and its ability to handle complex, fragmented hotel data landscapes. Unlike many competitors, it is not just a marketing tool but a true data management platform. The hospitality expertise behind the product is clearly reflected in its logic, interfaces, and use cases. This makes it especially valuable for hotel groups with multiple systems and brands.
Showing all answers to: "What differentiates this product or service from the competition?"
dailypoint stands out through its deep focus on data quality and its ability to handle complex, fragmented hotel data landscapes. Unlike many competitors, it is not just a marketing tool but a true data management platform. The hospitality expertise behind the product is clearly reflected in its logic, interfaces, and use cases. This makes it especially valuable for hotel groups with multiple systems and brands.
The key differentiator of dailypoint is its strong emphasis on data governance and long-term data usability. Rather than focusing solely on campaign execution, it addresses the underlying data challenges many hotels struggle with. The system is highly flexible and can adapt to complex system landscapes. Combined with deep industry knowledge, this sets it apart from more generic CRM tools.
Dailypoint offers a great overview, simple menu and navigation, quick filters and usability. The main difference is in the back: cleaning profile data is essential, to make sure that guests are merged correctly, and therefore addressed correctly. Dailypoint is doing this very accurately
PMS systems are the main source of guest profiles in hotels. Accordingly, one of the biggest dreams of hoteliers is that the data in the PMS is unique and kept up to date. dailypoint is a powerful CDM and thanks to its 2way integration with OPERA PMS and SUITE8, it is the biggest feature that differentiates it from its competitors by collecting guest data, cleaning it, and writing the profiles it individualizes back to the PMS system. In this way, the main source PMS, which is the biggest dream of hotels, will have up-to-date and unique guest data.
Its unique ability to centralize and integrate data from multiple sources enables hoteliers to get a holistic view of guest preferences and behaviors. dailypoint has an huge data cleansing capacities as well as a large PMS connectivity network. dailypoint offers an integrated Loyalty module that offers hoteliers to create their own bonus program with multi-tiers, or an exclusive member club.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Be very clear about your data strategy and internal processes before starting the implementation. dailypoint delivers the most value when it is embedded in a broader CRM and personalization roadmap, not used as a standalone tool. Invest time upfront in aligning stakeholders and defining use cases to fully leverage the platform’s capabilities.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Be very clear about your data strategy and internal processes before starting the implementation. dailypoint delivers the most value when it is embedded in a broader CRM and personalization roadmap, not used as a standalone tool. Invest time upfront in aligning stakeholders and defining use cases to fully leverage the platform’s capabilities.
Take the time to clearly define your objectives and success criteria before implementation. dailypoint is most effective when there is a clear vision of how guest data should support business and guest experience goals. A structured onboarding and internal alignment will significantly increase the return on investment.
The better your guest profile data in the PMS, the more successfull you will be with Dailypoint. Collecting preferences, filling out forms and enriching customer data along the touchpoints in the hotel is critical for great use!
If you want to have clean and personalized up-to-date data in OPERA and Suite8 and if you want to move towards creating advocacy guests by making loyalty management over this up-to-date data, dailypoint will be a CDM platform that you position correctly for your business.
Hoteliers who want to optimize their guest database and are looking for a loyalty scheme for their hotel should talk to dailypoint. The company offers a modular approach so that modules can be added as needed. On top of that they can offer an integrated mobile app through their partner to bring the loyalty features to the Hotel guest finger tips
Recommended by
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@
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News
dailypoint™
1 week ago
Shiji and dailypoint Launch Real-Time Integration for a Single Source of Guest Truth in Hotels
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How Mirror Lake Inn Generated $200K Estimated Revenue & Elevated Guest Experience + Operational Efficiency with Data-Driven Automation
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How Platzl Hotel Munich Uses Website Connect by dailypoint to Drive More Direct Bookings & Build Their Email List
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Smart offers and confirmations with the dailypoint Booking Manager
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Group-wide across all Rotana properties
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dailypoint™ & Selise Group AG form strategic patnership
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dailypoint™ launches a new interactive learning Academy
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Smooth Check-In. Higher Conversion. Better Guest Experience.
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dailypoint™ Reportedly Exceeds Industry Benchmarks for Self-Check-In
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8 months ago
Hotels Are Ditching Email for WhatsApp and Guests Love It
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dailypoint™ Announces Major UI/UX Redesign to Enhance User Experience
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Stop Playing Dice This Budget Season: Make Smart Investments
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Partnering with Start-Ups in Hospitality IT
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Sandy Lane Partners with dailypoint to Drive Personalized Guest Experiences with CRM
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11 months ago
Grand Metropolitan Hotels Selects dailypoint™ as Loyalty and Data Management Partner
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How to Increase Revenues & Boost CRM as a Boutique Hotel
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dailypoint and Shiji expand their collaboration with PMS integration
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dailypointTM selected as CRM provider for The Leading Hotels of the World
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The Central Guest Profile: The Key to Success for Digitization in Hotels
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dailypoint™ receives Oracle Hospitality Integrations Platform (OHIP) certification
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ChatGPT and your Property Management System (PMS) migration
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ACCOR Increases its Stake in dailypoint
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dailypoint™ appoints Linda Vallner as Chief Operating Officer
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Managing Guest Rewards. B2B. B2C. Paid & Non-Paid. Fully Digital & Multi-Tier. Interconnected & Automated.
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5 years ago
dailypoint™ expanding: Anjum Hotel Makkah
dailypoint™
5 years ago
dailypoint™ Market Leader Among the CRM Providers in the German Hotel Industry
dailypoint™
5 years ago
Deutsche Hospitality Relies on Dailypoint for "H Rewards
dailypoint™
5 years ago
Digitalization. How Well Are You Set-Up?
dailypoint™
6 years ago
dailypoint and D-EDGE announce strategic partnership
dailypoint™
6 years ago
dailypoint™ announces Technology Partnership with MEWS systems
dailypoint™
6 years ago
Hotel CRM Disruption: From a Marketing Tool to the Leading IT System
dailypoint™ Integrations
Find Great Pairing Apps
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| Company | Functionality | |
|---|---|---|
Mews
93% recommended by 777 hotels |
Property Management Systems
|
|
hotelkit
94% recommended by 617 hotels |
Staff Collaboration Tools
+3 more |
|
Oracle Hospitality
92% recommended by 615 hotels |
Property Management Systems
+2 more |
|
TrustYou
92% recommended by 428 hotels |
Direct Booking Tools
+3 more |
|
RMS
86% recommended by 402 hotels |
Hotel Management Software
|
|
MARA Solutions
97% recommended by 353 hotels |
Reputation Management
|
|
This integration hasn’t been verified by Cendyn yet.
Cendyn
90% recommended by 350 hotels |
Hotel Reservations Software
|
|
The Hotels Network
95% recommended by 349 hotels |
Direct Booking Tools
+2 more |
|
SuitePad
94% recommended by 263 hotels |
In-Room Hotel Tablets
|
|
Stayntouch
94% recommended by 242 hotels |
Property Management Systems
|
Support
Verified Support
dailypoint™ has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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