Amadeus – Demand360®

Ranked 12 (out of 29) in Rate Shopping & Market Intelligence

Rate Shopping & Market Intelligence

Strategize with the industry’s only comprehensive forward-looking occupancy data.

Ratings Snapshot

Certificate of Excellence
Read 54 reviews
82%
Recommend
HTR Score icon
HT SCORE
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #12 out of 29 in Rate Shopping & Market Intelligence

Ease of Use
4.2/5
ROI
4.1/5
Implementation
4.0/5
Customer Support
3.9/5
Verified Customer Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded 18 verified reviews
    87%
  • City Center 11 verified reviews
    87%
  • Boutique 4 verified reviews
    85%
  • Resort 4 verified reviews
    83%
  • Airport/ conference 1 verified reviews
    100%

Amadeus – Demand360® Overview

Amadeus – Demand360® Overview

Demand360® is a forward-looking business intelligence solution empowering hoteliers to create the most profitable revenue strategies. With access to detailed insight into forward-looking on-the-books data for both your property and your competitive set, you can create unique strategies to out-perform your competition, attract the right business mix for your property, and quote group business with...

About Amadeus View website

Founded in 1987 | Headquarters in Madrid Spain | 14190 employees

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality...

Other Products by Amadeus

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Integrates with

  • Business Intelligence
  • Property Management Systems
  • Revenue Management Systems
Browse integrations (7 verified)

What customers love about Amadeus – Demand360®

Like 82% recommend

Area Director of Revenue management from Boutique in Chicago (United States)

We've been using Demand360 for about 6 months and its one of the best intelligence products available out there. Very easy to use. Great Insights. Easy to integrate in our decision making process

Director of Revenue from Branded in San Antonio (United States)

The breadth of tools provide a basis for strategy

Revenue Specialist from City Center in San Jose (United States)

They work really well with all Hilton Brands. My point of contact is incredibly helpful.

DVP of Revenue/Sales from Branded in Dallas (United States)

Provides good comp set data, rolls up very easily and very user friendly reporting.

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Expert Q&A and Partner Recommendations

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Amadeus hasn’t been recommended by any experts or partners yet

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Recommended by

Features

  • Room & rate type filtering
  • Quick rate shopping filters
  • Multi-property consolidation
  • In-app support
  • Custom dashboards
  • Multi-property Management
  • Vacation Rental Rate Intelligence
  • Metasearch connectivity
  • Analytics dashboard
  • Open API
  • Room Rate Comparison
  • Rate Intelligence
  • Performance Reporting

Clients & references

References & testimonials

Testimonial avatar
Demand360 has helped the hotel in seeing areas of opportunity. Before Demand360 the hotel didn't know if our pace was in line with where it should be, and Demand360 gives you that benchmark to make th...
Joseph Bustos Director of Revenue at the YOTEL New York
Testimonial avatar
Since using Demand360, the Pace, Groups, and Segment & Channels reports have become great assets to help make decisions in my day-to-day work.
Doris Búcaro Revenue Manager at the Hyatt Centric Guatemala City

Featured partners

Brand image

Amadeus doesn’t have any featured partners

Case studies

Awards & Certifications

techAwards empty image

Amadeus doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Mexico
  • United Kingdom
  • Philippines
  • Thailand
  • Guatemala
  • United Arab Emirates
  • Netherlands

54 Verified Amadeus Reviews

Likelihood to Recommend
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Sep 09, 2021

Amadeus – Demand360® Review: One of the Best Technologies

DOMS from Resort in (Guatemala)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy to use CRS interface, complete analytics reporting for strategic decisions, Advance pricing engine to manage promotions and your revenue strategy. All in one connections for all channels including me...

What do you dislike or think could be improved?

Develop all new features to all modules like call center, better integration with payment gateways, faster response time from technical support system

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

Dec 27, 2018

Amadeus – Demand360® Review: Best Marketing Intelligence Tool

Director General Complejo from City Center in San Pedro Garza García (Mexico)

Recommend 9/10
Full blue star
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Full blue star
Full blue star
Full blue star

What do you like most?

Best Marketing Intelligence Tool. Most reliable Rate Shopper technology. I trust Travelclick for the management of my revenues.

What do you dislike or think could be improved?

Easier accesses and more intuitive tools menu. Some graphical improvements would make the tools more attractive.

Customer Support
3.5
Ease of Use
4.5
Value for money
4
Implementation
4

Dec 19, 2018

Amadeus – Demand360® Review: Thank you, TravelClick is more easy for us to manage rate very fast

Assistant Reservation Manager from City Center in Phnom Penh (Cambodia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

Thank you, TravelClick is more easy for us to load and change Best Available Rate to all OTAs in faster just 5-10 minutes will reach to OTAs extranet and post their public website.

What do you dislike or think could be improved?

At this time, we do not have any Idea and will advise you for next review.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 17, 2018

Amadeus – Demand360® Review: Easy read, user friendly

DOS from Boutique in Chicago (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

The report, easy read, user friendly

What do you dislike or think could be improved?

Nothing, all good for me

Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5

Dec 17, 2018

Amadeus – Demand360® Review: Excellent product and tools

Director of Revenue from Airport/ conference in Antwerpen (Belgium)

Recommend 10/10
Full blue star
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Full blue star
Full blue star

What do you like most?

All Travelclick systems are reliable and strong sources with very good integrations with other vendors and 3rd parties. Support services are professional and efficient.

What do you dislike or think could be improved?

Currently minor improvements only as there is an ongoing innovation and implementation plan scheduled.

Customer Support
5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5

Dec 17, 2018

Amadeus – Demand360® Review: Great for seeing what business is in the market..

Director Business Travel from City Center in Pittsburgh (United States)

Recommend 7/10
Full blue star
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Full blue star
Empty blue star

What do you like most?

Great for seeing what business is being booked in the market and at what rates.

What do you dislike or think could be improved?

If only the agency information was more transparent. And agencies such as Egencia, that are such a mix bag of companies it makes the data less valuable.

Customer Support
3
Ease of Use
3.5
Value for money
3
Implementation
n/a

Pricing

Profile empty

Amadeus hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

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Resources & reports

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Popular Amadeus – Demand360® Integrations

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