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TravelClick (iHotelier CRS)

TravelClick (iHotelier CRS)

Ranked 2nd in Central Reservations Systems

Headquartered in New York (United States)

91 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
91 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
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Overview

88% recommend
Customer Service
4.3
Ease of Use
4.6
ROI
4.4
Implementation
4.2

Company info

Founded in 1985
Employees 1317
Headquarter New York (United States)

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

Room Reservation teams from Airport/ conference

thank you, TravelClick is very good channel for loading rate to all OTAs very fast and excellent system.

Hotel Manager from Boutique hotel in San Francisco (United States)

Very user friendly and easy to navigate. I know where to find everything and if I don't Travelclick is there to assist me. Metrics and reason for perfect score We are much happier with Travelclick than our previous provider (Open Hospitality by Pegasus). They are always very helpful. Recommend this product? Yes Customer Since 2016 Similar Products Used Open Hospitality by Pegasus

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Marketing Coordinator from Resort

Good support from TravelClick - all enquiries for assistance from the web support teams have been prompt and helpful.

Revenue Manager in (Indonesia)

The lack of a user friendly dashboard is my one concern. Since they don't have a local office in Jakarta it also takes a little bit of time to deliver solutions. Feature Request: Create blended rate is the system, so upon customer made the reservation it will be appear many rate that suitable for customer

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Reservations from Casino

Sometimes the reservations are send by e-mail, but it takes some minutes to appear on TravelClick system.

Director of Revenue Management from Branded in Carrollton (United States)

Learning curve is quite steep with any complex product, would be nice to cut this down but hey you can't have it all

Screenshots & video

92%usability

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