Amadeus – iHotelier® Booking Engine 4.0

Ranked 26 (out of 115) in Booking Engine

Booking Engine

Maximize direct bookings and recapture lost revenue.

Ratings Snapshot

Certificate of Excellence

Read 88 reviews

#26 Popularity index

HT SCORE

59 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #26 out of 115 in Booking Engine

Ease of Use

4.2/5

ROI

4.1/5

Implementation

4.0/5

Customer Support

4.1/5

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Amadeus – iHotelier® Booking Engine 4.0 Overview

Amadeus' iHotelier Booking Engine 4.0™ turns lookers into bookers and ensures your web direct channel is performing at the highest possible levels. Deliver a simple, intuitive, and responsive user experience across all devices to make direct bookings fast and simple. Guide guests through the booking path with interactive message displays and clear calls to action. Engage guests with targeted mer...

About Amadeus View website

Founded in 1987 | Headquarters in Madrid Spain | 14190 employees

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality...

Other Products by Amadeus

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Integrates with

Property Management Systems
Digital Marketing Agencies
Channel Managers

Browse integrations (30 verified)

What customers love about Amadeus – iHotelier® Booking Engine 4.0

86% recommend

Reservations in Kolkata (India)

In case of effective functioning the reservation are received promptly into the system with maximum information of the booking.

Revenue Manager in Vancouver (Canada)

Travelclick has improved its Booking Engine with the new Version 4.0 which makes it very modern and competitive in the current market.

Sales Manager in Campbell (United States)

The attention, their products and their technology allow us as hoteliers to have the best. They increase our income undeniably. It's the best service by far. I don't change them for nothing!

Revenue Manager in Santa Clara (United States)

Excellent support and Customer service team and service. Excellent connection with platforms. Easy and practical platform.

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Features

View all (9)

Merchandising & Packages

4/5 features

Room substitutions

Maximise direct bookings and increase revenues during busy periods by providing guests with increased availability for longer length of stay bookings.
Multi-room bookings

Drive more bookings with a flexible date calendar that gives guests the ability to book multiple rooms in a single reservation.
Flat, floating and discounted rates
Pooled inventory
Special offers & discounts
Customizable add-ons

Showcase and sell extra services, products or experiences via your booking engine for guests to add-on to their booking and increase average order value.
Meal plans

Allows hotels to offer additional meal options to guests across every day of their stay, with the total price updated dynamically providing a creative work around to be able to break rate parity, increase conversion and increase average booking value.

Upselling & Cross Selling

4/5 features

Multi-room bookings

Drive more bookings with a flexible date calendar that gives guests the ability to book multiple rooms in a single reservation.
Room substitutions

Maximise direct bookings and increase revenues during busy periods by providing guests with increased availability for longer length of stay bookings.
Gift Vouchers

Sell gift cards and vouchers through your hotel's website that can be redeemed via your booking engine to generate revenue and new bookings through consumer gifting.
Booking abandonment recapture

Automatically send branded, high-converting reminder emails to visitors that start to book a reservation on your site, but leave without completing it.
Customizable add-ons

Showcase and sell extra services, products or experiences via your booking engine for guests to add-on to their booking and increase average order value.
Special offers & discounts
Meal plans

Allows hotels to offer additional meal options to guests across every day of their stay, with the total price updated dynamically providing a creative work around to be able to break rate parity, increase conversion and increase average booking value.
Alternative accommodation recommendations (when no availability)

Hotel can recommend alternative partner hotels when there is no availability which helps retain direct bookers within the direct hotel community.

Conversion

4/5 features

Mobile optimized/responsive
Special offers & discounts
Urgency messaging
Booking abandonment recapture

Automatically send branded, high-converting reminder emails to visitors that start to book a reservation on your site, but leave without completing it.
Multi-room bookings

Drive more bookings with a flexible date calendar that gives guests the ability to book multiple rooms in a single reservation.
Room substitutions

Maximise direct bookings and increase revenues during busy periods by providing guests with increased availability for longer length of stay bookings.
A/B testing & optimization
Price comparison widget

Showcase live real time rates on OTA like Booking and Expedia to reassure bookers that they're getting the best rate to encourage them to convert and book.
Multi-lingual
Conversion rate reports

Real time booking engine conversion rate analytics
Facebook conversion tracking

Measure and optimize your marketing campaigns across Facebook and Instagram.
Customizable exit intent modals

Convert bookers who are about to leave your booking engine by showing them an offer or getting them to input their email to get updates about new deals to capture their contact info and increase your chances of converting them in the future.
Form autofill

Automatically repopulate abandoned form fields.
Flexible dates

Enhance direct bookings by enabling guests to easily browse hotel rates, gaining quick access to best room rates and special offer availability
Rate plan comparisons

Showcase multiple rate plans with side-by-side comparison to sell more rooms by offering various rate plans, like breakfast included, early-bird rate, extended-stay discounts, upgrades, and more.
Google Hotel Ads Bookings

Integrate your booking engine and availability with Google Hotel Ads to drive more direct bookings to your website from travel searches on Google.
Tripadvisor Bookings

Integrate your booking engine and availability with Tripadvisor to drive more direct bookings to your website from travel searches on Tripadvisor.

Payments

4/5 features

Multi-currency
Apple Pay
Google Pay
Paypal
PCI Compliance
PayU
Stripe

Transactional Emails

4/5 features

Booking abandonment recapture

Automatically send branded, high-converting reminder emails to visitors that start to book a reservation on your site, but leave without completing it.
Post-stay emails
Pre-stay emails
Confirmation emails

Reporting & Analytics

4/5 features

Automated reporting
Conversion rate reports

Real time booking engine conversion rate analytics
Referral Reporting

See where your bookings are coming from with referral source traffic analytics.
Google Analytics tracking

Use Google Analytics to track and generate reports on every shopper that passes through your booking engine.

Tax & Compliance

4/5 features

PCI Compliance
ADA Compliant
Tariffs

The ability for hotels to be able to customize taxes/tariffs to meet, charge for and display local market taxation and regulations.
Multi-currency
GDPR compliant

Other

2/3 features

Loyalty program integration

Integrate with casino management systems and hotel/apartment loyalty programs to allow guests to book offers online specific to their loyalty accounts
Website Integration

Seamlessly integrates into any existing website
Social Media Integration/Bookings

Seamless integration with Facebook Instagram, Twitter, Google+, youtube, FourSquare and LinkedIn Business pages to capture paid social, word-of-mouth, influencer and organic social direct reservations

Clients & references

People were Googling us, but because we had poor rate parity, they were not clicking on Brand.com as it did not have attractive rates. Having competitive rates increased the number of sessions to our ...

Sarah Major-Bourgeois Director of Distribution at the Groupe Germain Hôtels

On iHotelier Booking Engine 4.0, we can run private offers to compete with the OTA’s loyalty programs. Since we started running private offers, it has become one of our top 3 rate plans booked on th...

William Koo Revenue Consultant at the Waikiki Resort Hotel

Amadeus doesn’t have any featured partners

Stoney Creek Hotels Case Study
Unknown hotel type

Penta Hotels Case Study
Unknown hotel type

Amadeus doesn’t have any awards or certifications

Active Markets

MARKETS SERVED

Central America
Antarctica
Oceania
North America
South America
Europe
Asia Pacific
Middle East
Africa

VERIFIED MARKETS

United States of America
Mexico
United Arab Emirates
Australia
India
Canada
Saudi Arabia
Belgium
Switzerland
Poland
Philippines
Thailand
Kenya
Turkey
Honduras
Indonesia
Puerto Rico
Morocco
Pakistan
Hong Kong
Germany
Tunisia
Mauritius
Greece
Cambodia
Belize
Netherlands
Guatemala
United Kingdom
Ethiopia

Pricing

Monthly subscription (Flat)

Monthly subscription (/room/month)

Recent News & Content

Flemings Hotels Pens Strategic Technology Partnership with Amadeus 3 weeks ago

Amadeus Launches New iHotelier® Booking Engine to Enable Increased Conversion and Drive Higher Revenues 1 month ago

Amadeus Launches New Market Forecast Capability to Help Hoteliers Accurately Track Revenue and Manage Costs 1 month ago

Amadeus Expands Partnership with Aimbridge Hospitality with Exclusive Business Intelligence Endorsement 1 month ago

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Revenue Management Systems

Planning for Hospitality Recovery – Revenue Management

Published by Amadeus

Loyalty Programs for Independents

The Hotelier's Guide to Loyalty

Published by Amadeus

Marketing

Plan the Ultimate 2021 Hotel Marketing Strategy

Published by Amadeus

View all

Popular Amadeus – iHotelier® Booking Engine 4.0 Integrations

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SiteMinder (The Channel Manager)

Channel Managers

1043 verified reviews

World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.

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Mews

Property Management Systems

363 verified reviews

An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.

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HotelTime PMS

Property Management Systems

305 verified reviews

Fully featured cloud-based PMS system with more than 550 customers in 16 countries world-wide.

View all (30 Amadeus Integrations)

Amadeus – iHotelier® Booking Engine 4.0

Ratings Snapshot

Amadeus – iHotelier® Booking Engine 4.0 Overview

Amadeus – iHotelier® Booking Engine 4.0 Overview

About Amadeus View website

Other Products by Amadeus

Integrates with

What customers love about Amadeus – iHotelier® Booking Engine 4.0

Expert Q&A and Partner Recommendations

Features

Room substitutions

Multi-room bookings

Flat, floating and discounted rates

Pooled inventory

Special offers & discounts

Customizable add-ons

Meal plans

Multi-room bookings

Room substitutions

Gift Vouchers

Booking abandonment recapture

Customizable add-ons

Special offers & discounts

Meal plans

Alternative accommodation recommendations (when no availability)

Mobile optimized/responsive

Special offers & discounts

Urgency messaging

Booking abandonment recapture

Multi-room bookings

Room substitutions

A/B testing & optimization

Price comparison widget

Multi-lingual

Conversion rate reports

Facebook conversion tracking

Customizable exit intent modals

Form autofill

Flexible dates

Rate plan comparisons

Google Hotel Ads Bookings

Tripadvisor Bookings

Multi-currency

Apple Pay

Google Pay

Paypal

PCI Compliance

PayU

Stripe

Booking abandonment recapture

Post-stay emails

Pre-stay emails

Confirmation emails

Wedding & corporate booking modules

Availability block

Automated reporting

Conversion rate reports

Referral Reporting

Google Analytics tracking

PCI Compliance

ADA Compliant

Tariffs

Multi-currency

GDPR compliant

Loyalty program integration

Website Integration

Social Media Integration/Bookings

Clients & references

References & testimonials

Featured partners

Case studies

Awards & Certifications

Active Markets

88 Verified Amadeus Reviews

Amadeus – iHotelier® Booking Engine 4.0 Review: Lousy experience

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Amadeus – iHotelier® Booking Engine 4.0 Review: One of the Best Technologies

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