Amadeus – iHotelier® Booking Engine 4.0

Ranked 24 (out of 115) in Booking Engine

Booking Engine

Maximize direct bookings and recapture lost revenue.

Ratings Snapshot

Certificate of Excellence
Read 88 reviews
86%
Recommend
HTR Score icon
HT SCORE
57 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #24 out of 115 in Booking Engine

Ease of Use
4.2/5
ROI
4.1/5
Implementation
4.0/5
Customer Support
4.1/5
Verified Customer Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Luxury Hotels 28 verified reviews
    80%
  • Branded Hotels 17 verified reviews
    82%
  • City Center Hotels 13 verified reviews
    90%
  • Resorts 10 verified reviews
    89%
  • Boutiques 8 verified reviews
    84%
  • Bed & Breakfast & Inns 6 verified reviews
    93%
  • Airport/Conference Hotels 4 verified reviews
    100%
  • Vacation Rentals & Villas 2 verified reviews
    95%
  • Casinos 1 verified reviews
    80%
  • Hostels 1 verified reviews
    90%
  • Extended Stay & Serviced Apartments 1 verified reviews
    90%
  • Limited Service & Budget Hotels 1 verified reviews
    90%

Amadeus – iHotelier® Booking Engine 4.0 Overview

Amadeus – iHotelier® Booking Engine 4.0 Overview

Amadeus' iHotelier Booking Engine 4.0™ turns lookers into bookers and ensures your web direct channel is performing at the highest possible levels. Deliver a simple, intuitive, and responsive user experience across all devices to make direct bookings fast and simple. Guide guests through the booking path with interactive message displays and clear calls to action. Engage guests with targeted mer...

About Amadeus View website

Founded in 1987 | Headquarters in Madrid Spain | 14190 employees

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality...

Other Products by Amadeus

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Integrates with

  • Property Management Systems
  • Digital Marketing Agencies
  • Channel Managers
Browse integrations (29 verified)

What customers love about Amadeus – iHotelier® Booking Engine 4.0

Like 86% recommend

Reservations in Kolkata (India)

In case of effective functioning the reservation are received promptly into the system with maximum information of the booking.

Revenue Manager in Vancouver (Canada)

Travelclick has improved its Booking Engine with the new Version 4.0 which makes it very modern and competitive in the current market.

Sales Manager in Campbell (United States)

The attention, their products and their technology allow us as hoteliers to have the best. They increase our income undeniably. It's the best service by far. I don't change them for nothing!

Revenue Manager in Santa Clara (United States)

Excellent support and Customer service team and service. Excellent connection with platforms. Easy and practical platform.

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Expert Q&A and Partner Recommendations

Recommend empty

Amadeus hasn’t been recommended by any experts or partners yet

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Recommended by

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Clients & references

References & testimonials

Testimonial avatar
People were Googling us, but because we had poor rate parity, they were not clicking on Brand.com as it did not have attractive rates. Having competitive rates increased the number of sessions to our ...
Sarah Major-Bourgeois Director of Distribution at the Groupe Germain Hôtels
Testimonial avatar
On iHotelier Booking Engine 4.0, we can run private offers to compete with the OTA’s loyalty programs. Since we started running private offers, it has become one of our top 3 rate plans booked on th...
William Koo Revenue Consultant at the Waikiki Resort Hotel

Featured partners

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Amadeus doesn’t have any featured partners

Case studies

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Amadeus doesn’t have any case studies available

Awards & Certifications

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Amadeus doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Mexico
  • United Arab Emirates
  • Australia
  • India
  • Canada
  • Saudi Arabia
  • Belgium

88 Verified Amadeus Reviews

Likelihood to Recommend
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March 28, 2022

Amadeus – iHotelier® Booking Engine 4.0 Review: Lousy experience

Digital Marketing Manager from Luxury Hotels in Ciudad de México (Mexico)

Recommend 0/10
Empty blue star
Empty blue star
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Empty blue star

What do you like most?

the way of selling is strange, as soon as you hire the problems begins, 8 months for integration, many errors detected that were never solved.

What do you dislike or think could be improved?

Poor customer service, usability, effectiveness in profile merge, integration cost, time and quality of responses from customer service, the honorability of staff,

Customer Support
1
Ease of Use
1
Value for money
1
Implementation
1

September 09, 2021

Amadeus – iHotelier® Booking Engine 4.0 Review: One of the Best Technologies

DOMS from Resorts in (Guatemala)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy to use CRS interface, complete analytics reporting for strategic decisions, Advance pricing engine to manage promotions and your revenue strategy. All in one connections for all channels including me...

What do you dislike or think could be improved?

Develop all new features to all modules like call center, better integration with payment gateways, faster response time from technical support system

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

December 19, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: Thank you, TravelClick is more easy for us to manage rate very fast

Assistant Reservation Manager from Luxury Hotels in Phnom Penh (Cambodia)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

Thank you, TravelClick is more easy for us to load and change Best Available Rate to all OTAs in faster just 5-10 minutes will reach to OTAs extranet and post their public website.

What do you dislike or think could be improved?

At this time, we do not have any Idea and will advise you for next review.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 18, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: Easy

Web Marketing from Limited Service & Budget Hotels in Nuevo Vallarta (Mexico)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

*I can updated our booking engine and ota´s in one time * Easy to understand

What do you dislike or think could be improved?

Improve availability tool. better and Quickly respond from the support peoople

Customer Support
2.5
Ease of Use
4.5
Value for money
3
Implementation
4

December 17, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: iHotelier CRS

Revenue Director from City Center Hotels in Luzern (Switzerland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

iHotelier CRS

What do you dislike or think could be improved?

A RMS is still missing

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 17, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: Greatly helped us to achieve tremendous figures on direct bookings

Corporate Director Sales Marketing from Resorts in (Tunisia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Very professional and up to date Media campaign team. they greatly helped us to achieve tremendous figures on direct bookings. ihotelier is outstanding tool for end users and latest update with flash sale...

What do you dislike or think could be improved?

Technology is evolving so Travelclick will definitely follow to offer us the best as usual.

Customer Support
5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5

Pricing

Monthly subscription (Flat)
Monthly subscription (/room/month)

Recent News & Content

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Resources & reports

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Popular Amadeus – iHotelier® Booking Engine 4.0 Integrations

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