Amadeus – iHotelier® Booking Engine 4.0

Ranked 22nd (out of 90) in Booking Engine

Booking Engine

Maximize direct bookings and recapture lost revenue.

Ratings Snapshot

Certificate of Excellence
Read 86 reviews
86%
Recommend
HTR Score icon
HT SCORE
15 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Amadeus – iHotelier® Booking Engine 4.0 has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #22 out of 90 in Booking Engine

Ease of Use
4.3/5
ROI
4.1/5
Implementation
4.0/5
Customer support
4.2/5
Verified Customer Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded 16 verified reviews
    86%
  • City Center 13 verified reviews
    95%
  • Boutique 9 verified reviews
    84%
  • Resort 8 verified reviews
    90%
  • Airport/ conference 2 verified reviews
    100%
  • Bed & Breakfast 1 verified reviews
    90%
  • Budget 1 verified reviews
    90%

Amadeus – iHotelier® Booking Engine 4.0 Overview

Amadeus – iHotelier® Booking Engine 4.0 Overview

Amadeus' iHotelier Booking Engine 4.0™ turns lookers into bookers and ensures your web direct channel is performing at the highest possible levels. Deliver a simple, intuitive, and responsive user experience across all devices to make direct bookings fast and simple. Guide guests through the booking path with interactive message displays and clear calls to action. Engage guests with targeted mer...

About Amadeus View website

Founded in 1987 | Headquarters in Madrid Spain | 14190 employees

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality...

Other Products by Amadeus

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Integrates with

  • Property Management Systems
  • Digital Marketing Agencies
  • Channel Managers
Browse integrations (29 verified)

What customers love about Amadeus – iHotelier® Booking Engine 4.0

Like 86% recommend

Reservations in Kolkata (India)

In case of effective functioning the reservation are received promptly into the system with maximum information of the booking.

Revenue Manager from Other in Vancouver (Canada)

Travelclick has improved its Booking Engine with the new Version 4.0 which makes it very modern and competitive in the current market.

Sales Manager from Other in Campbell (United States)

The attention, their products and their technology allow us as hoteliers to have the best. They increase our income undeniably. It's the best service by far. I don't change them for nothing!

Revenue Manager from Other in Santa Clara (United States)

Excellent support and Customer service team and service. Excellent connection with platforms. Easy and practical platform.

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Expert Q&A and Partner Recommendations

Recommend empty

Amadeus hasn’t been recommended by any experts or partners yet

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Recommended by

Features

  • Mobile Optimized/Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • Loyalty program integration
  • Multi-currency
  • Multi-lingual
  • Special offers & discounts
  • Gift Vouchers
  • ADA Compliant
  • PCI Compliance
  • Website Integration
  • PCI-DDS Compliant Payments
  • Multi-room Bookings
  • Social Media Integration/Bookings
  • Alternative Accommodation Recommendations (when no availability)
  • Room Substitutions

Clients & references

References & testimonials

Testimonial avatar
People were Googling us, but because we had poor rate parity, they were not clicking on Brand.com as it did not have attractive rates. Having competitive rates increased the number of sessions to our ...
Sarah Major-Bourgeois Director of Distribution at the Groupe Germain Hôtels
Testimonial avatar
On iHotelier Booking Engine 4.0, we can run private offers to compete with the OTA’s loyalty programs. Since we started running private offers, it has become one of our top 3 rate plans booked on th...
William Koo Revenue Consultant at the Waikiki Resort Hotel

Featured partners

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Amadeus doesn’t have any featured partners

Case studies

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Awards & Certifications

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Amadeus doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Mexico
  • Canada
  • United Arab Emirates
  • Australia
  • India
  • Saudi Arabia
  • Belgium

86 Verified Amadeus Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 52% below the category average.

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.

Dec 19, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: Thank you, TravelClick is more easy for us to manage rate very fast

Assistant Reservation Manager from City Center in Phnom Penh (Cambodia)

Recommend 10/10
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What do you like most?

Thank you, TravelClick is more easy for us to load and change Best Available Rate to all OTAs in faster just 5-10 minutes will reach to OTAs extranet and post their public website.

What do you dislike or think could be improved?

At this time, we do not have any Idea and will advise you for next review.

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Dec 18, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: Easy

Web Marketing from Budget in Nuevo Vallarta (Mexico)

Recommend 9/10
Full blue star
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What do you like most?

*I can updated our booking engine and ota´s in one time * Easy to understand

What do you dislike or think could be improved?

Improve availability tool. better and Quickly respond from the support peoople

Customer support
2.5
Ease of use
4.5
Value for money
3
Implementation
4

Dec 17, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: iHotelier CRS

Revenue Director from City Center in Luzern (Switzerland)

Recommend 10/10
Full blue star
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What do you like most?

iHotelier CRS

What do you dislike or think could be improved?

A RMS is still missing

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Dec 17, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: Greatly helped us to achieve tremendous figures on direct bookings

Corporate Director Sales Marketing from Resort in (Tunisia)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

Very professional and up to date Media campaign team. they greatly helped us to achieve tremendous figures on direct bookings. ihotelier is outstanding tool for end users and latest update with flash sale...

What do you dislike or think could be improved?

Technology is evolving so Travelclick will definitely follow to offer us the best as usual.

Customer support
5
Ease of use
4.5
Value for money
4.5
Implementation
4.5

Dec 17, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: I use it everyday

Operations from City Center in Moka (Mauritius)

Recommend 9/10
Full blue star
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What do you like most?

I use it everyday...it is very accurate and simple To use specially if you have new team members. Customer care is also very reactive.

What do you dislike or think could be improved?

Reports are some times quite complicated...apart from that , very user friendly .

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Dec 17, 2018

Amadeus – iHotelier® Booking Engine 4.0 Review: The Booking Engine is an efficient tool

Revenue Manager from City Center in Kentrikos Tomeas Athinon (Greece)

Recommend 10/10
Full blue star
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What do you like most?

The Booking Engine is an efficient tool. Users can match all possible ways to attract guests.

What do you dislike or think could be improved?

ihotelier CRS is lacking innovation and usability. It needs more work in order to be more user friendly

Customer support
5
Ease of use
4
Value for money
5
Implementation
5

Pricing

Monthly subscription (Flat)
Monthly subscription (/room/month)

Recent News & Content

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Resources & reports

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Popular Amadeus – iHotelier® Booking Engine 4.0 integrations

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