Amadeus – iHotelier® Booking Engine 4.0

4.3 (88 REVIEWS)

HTR Score icon
HT Score  
27 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Amadeus – iHotelier® Booking Engine 4.0

4.3 (88 REVIEWS)

Ranked 19 (out of 125) in Booking Engine

Maximize direct bookings and recapture lost revenue.

Ratings Summary

4.3
Very Good
88 reviews
Ease of Use
4.2/5
Customer Support
4.1/5
ROI
4.1/5
Implementation
4.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Amadeus – iHotelier® Booking Engine 4.0 is the #25 most trending product in the Booking Engine category (out of 125) and the #696 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
27 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Amadeus – iHotelier® Booking Engine 4.0
Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees
Amadeus' iHotelier Booking Engine 4.0™ turns lookers into bookers and ensures your web direct channel is performing at the highest possible levels. Deliver a simple, intuitive, and responsive user experience across all devices to make direct bookings fast and simple. Guide guests through the booking path with interactive message displays and clear calls to action. Engage guests with targeted merchandising of add-on services and upgrades. Bring back users who have abandoned the booking process with an inviting recapture and re-engagement experience that makes it easy to complete the booking process

profile-empty-state.svg

Amadeus doesn’t have any screenshots available

Capabilities

profile-empty-state.svg

Amadeus doesn’t have any benefits or use cases available

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Pricing

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

Compare Amadeus to Top Alternatives

SiteMinder Booking Engine
Compare

Increase your direct bookings to grow your revenue and take control of your guest experiences with SiteMinder’s high-converting booking engine.

View top Amadeus alternatives
Get recommendation Image
Want to find out if Amadeus is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
` Take the quiz `

Popularity by Segment

Size

60 | Large (75-199 room)

58 | X-Large (200+ room)

12 | Medium (25-74 room)

4 | Small (10-24 room)

3 | X-Small (1-9 room)

Type

76 | Luxury Hotels

57 | Branded Hotels

31 | City Center Hotels

25 | Resorts

19 | Boutiques

17 | Airport/Conference Hotels

12 | Bed & Breakfast & Inns

9 | Hostels

9 | Limited Service & Budget Hotels

7 | Motels

5 | Extended Stay & Serviced Apartments

3 | Casinos

2 | Vacation Rentals & Villas

1 | RV Parks & Campgrounds

Region

127 | North America

23 | Europe

20 | Asia Pacific

10 | Middle East

5 | Oceania

5 | Africa

4 | South America

4 | Central America

Category

88 | Booking Engine

55 | Rate Shopping & Market Intelligence

46 | Hotel Reservations Systems

39 | Event Management Software

34 | Business Intelligence

31 | Staff Collaboration Tools

18 | Digital Marketing Agencies

8 | Hotel CRM & Email Marketing

6 | RFPs & Proposal Management Software

3 | Housekeeping Software

2 | Property Management Systems

88

Reviews

0

Expert Recommendations

Hotelier Rating

Excellent
141
Very Good
43
Average
33
Poor
19
Terrible
8

By Product

  • Booking Engine
    Booking Engine
  • Rate Shopping & Market Intelligence
    Rate Shopping & Market Intelligence
  • Hotel Reservations Systems
    Hotel Reservations Systems
  • Event Management Software
    Event Management Software
  • Business Intelligence
    Business Intelligence
  • Staff Collaboration Tools
    Staff Collaboration Tools
  • Digital Marketing Agencies
    Digital Marketing Agencies
  • Hotel CRM & Email Marketing
    Hotel CRM & Email Marketing
  • RFPs & Proposal Management Software
    RFPs & Proposal Management Software
  • Housekeeping Software
    Housekeeping Software
  • Event Management Software
    Event Management Software
  • RFPs & Proposal Management Software
    RFPs & Proposal Management Software
  • Property Management Systems
    Property Management Systems
  • Rate Shopping & Market Intelligence
    Rate Shopping & Market Intelligence

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
  • Africa
    Africa
0

Lousy experience

Digital Marketing Manager from 200 to 499 room Bed & Breakfast & Inn in Ciudad de México (Mexico)

Verified
18 months ago
the way of selling is strange, as soon as you hire the problems begins, 8 months for integration, many errors detected that were never solved.
10

One of the Best Technologies

DOMS from 200 to 499 room Resort in (Guatemala)

Verified
2 years ago
Easy to use CRS interface, complete analytics reporting for strategic decisions, Advance pricing engine to manage promotions and your revenue strategy. All in one connections for all channels including metasearch
10

Thank you, TravelClick is more easy for us to manage rate very fast

Assistant Reservation Manager from 100 to 199 room Luxury Hotel in Phnom Penh (Cambodia)

Verified
4 years ago
Thank you, TravelClick is more easy for us to load and change Best Available Rate to all OTAs in faster just 5-10 minutes will reach to OTAs extranet and post their public website.
9

Easy

Web Marketing from 100 to 199 room Limited Service & Budget Hotel in Nuevo Vallarta (Mexico)

Verified
4 years ago
*I can updated our booking engine and ota´s in one time * Easy to understand
9

I use it everyday

Operations from 100 to 199 room City Center Hotel in Moka (Mauritius)

Verified
4 years ago
I use it everyday...it is very accurate and simple To use specially if you have new team members. Customer care is also very reactive.
10

The Booking Engine is an efficient tool

Revenue Manager from 100 to 199 room City Center Hotel in Kentrikos Tomeas Athinon (Greece)

Verified
4 years ago
The Booking Engine is an efficient tool. Users can match all possible ways to attract guests.
10

Excellent product and tools

Director of Revenue from 200 to 499 room Airport/Conference Hotel in Antwerpen (Belgium)

Verified
4 years ago
All Travelclick systems are reliable and strong sources with very good integrations with other vendors and 3rd parties. Support services are professional and efficient.
10

iHotelier CRS

Revenue Director from 200 to 499 room City Center Hotel in Luzern (Switzerland)

Verified
4 years ago
iHotelier CRS
10

Greatly helped us to achieve tremendous figures on direct bookings

Corporate Director Sales Marketing from Resort in (Tunisia)

Verified
4 years ago
Very professional and up to date Media campaign team. they greatly helped us to achieve tremendous figures on direct bookings. ihotelier is outstanding tool for end users and latest update with flash sales helped a lot to fill empty rooms.
10

Great Value Tech Partner

Sales & Marketing Manager from 100 to 199 room Boutique in Potts Point (Australia)

Verified
4 years ago
user's friendly system of ihotelier and booking engine... so straight forward... you rarely need assistance... marketing was very effective too..
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 9

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
SiteMinder
SiteMinder

91% recommended by 1482 hotels

Channel Managers
OTA Insight
OTA Insight

96% recommended by 996 hotels

Rate Shopping & Market Intelligence
+2 more
Canary Technologies
Canary Technologies

96% recommended by 539 hotels

Contactless Check-in
+2 more
RoomRaccoon

This integration hasn’t been verified by Amadeus yet.

RoomRaccoon

97% recommended by 507 hotels


IDeaS
IDeaS

92% recommended by 468 hotels

Revenue Management Systems
+2 more
Oracle Hospitality
Oracle Hospitality

89% recommended by 425 hotels

Property Management Systems
Asksuite
Asksuite

98% recommended by 414 hotels

Hotel Chatbots
RateGain

This integration hasn’t been verified by Amadeus yet.

RateGain

93% recommended by 401 hotels

Hotel Rate Parity
Profitroom
Profitroom

95% recommended by 370 hotels

Hotel CRM & Email Marketing
+3 more
Bookassist

This integration hasn’t been verified by Amadeus yet.

Bookassist

94% recommended by 354 hotels

Booking Engine
+3 more

Support

Unverified

Amadeus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon
Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

83%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .