91
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Amadeus (Sales & Event Management - Advanced Delphi)

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Empower sales and catering teams to quickly respond to customer inquiries from anywhere, seamlessly contract new business with customized workflows and merge documents, manage strong relationships, and track all details for flawless event delivery and ongoing performance tracking.

  • Based in Madrid (Spain)
  • Founded in 1987
  • 55 employees on LinkedIn

Company Description

The Advanced module is a full-service, cloud-based solution that provides sales and catering teams the mobile accessibility needed to build stronger customer relationships and effectively prospect for new business. The solution provides a detailed overview of function space and guestroom availability, empowering sales managers to quickly and accurately respond to inquiries and win more profitable business. Once business is contracted, the solution clearly documents all event details and communications with the customer and internal teams. Throughout the entire process, comprehensive reporting can be leveraged to inform business decisions and provide a holistic view of performance, including multiple properties.

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The Advanced module is a full-service, cloud-based solution that provides sales and catering teams the mobile accessibility needed to build stronger customer relationships and effectively prospect for new business. The solution provides a detailed overview of function space and guestroom availability, empowering sales managers to quickly and accurately respond to inquiries and win more profitable business. Once business is contracted, the solution clearly documents all event details and communications with the customer and internal teams. Throughout the entire process, comprehensive reporting can be leveraged to inform business decisions and provide a holistic view of performance, including multiple properties.

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Amadeus (Sales & Event Management - Advanced Delphi) Ratings Summary

Recommend to a friend
88%
+11% above category avg.
Number of Employees 55 93% vs. category avg
Years in Business 31 88% vs. category avg
Ranked 1st in
Amadeus (Sales & Event Management - Advanced Delphi) vs. Category Average
+6% 4.6 Ease of Use
+6% 4.4 ROI
N/A 4.3 Support
-3% 4.1 Onboarding

User Reviews

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Amadeus (Sales & Event Management - Advanced Delphi)

Reviewed on03/09/2018

THE REVIEW

"I used Delphi 2006-2010 and 2017 to present. There have been many upgrades but the concept is basic and easy..."

"I used Delphi 2006-2010 and 2017 to present. There have been many upgrades but the concept is basic and easy to understand."

Pros

Its user friendly. You don't have to be a master at systems to learn it easily. It also displays availability in a combined field verses having to open multiple screens.


Cons

I don't like that it is a web based version. I prefer to have a quick icon on my computer that I can click on verses having to sign on through the internet every time.


  • Likelihood to Recommend
    5/5
  • Return on Investment (ROI)
    5/5
  • Customer Service
    5/5
  • Ease of Use
    5/5
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Amadeus (Sales & Event Management - Advanced Delphi)

Reviewed on09/03/2018

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Reference Customers

Our staff is able to get access to information whenever and wherever.
Shreyash Shah Director of MICE Sales Royal Cliff Hotels Group

Case Studies & News

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Product Overview

What is the product or service they provide?

The Advanced module is a full-service, cloud-based solution that provides sales and catering teams the mobile accessibility needed to build stronger customer relationships and effectively prospect for new business. The solution provides a detailed overview of function space and guestroom availability, empowering sales managers to quickly and accurately respond to inquiries and win more profitable business. Once business is contracted, the solution clearly documents all event details and communications with the customer and internal teams. Throughout the entire process, comprehensive reporting can be leveraged to inform business decisions and provide a holistic view of performance, including multiple properties.

read more

The Advanced module is a full-service, cloud-based solution that provides sales and catering teams the mobile accessibility needed to build stronger customer relationships and effectively prospect for new business. The solution provides a detailed overview of function space and guestroom availability, empowering sales managers to quickly and accurately respond to inquiries and win more profitable business. Once business is contracted, the solution clearly documents all event details and communications with the customer and internal teams. Throughout the entire process, comprehensive reporting can be leveraged to inform business decisions and provide a holistic view of performance, including multiple properties.

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What is the core value proposition?
Pricing
Freemium (hotel can trial for free)
One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (Flat)
Monthly subscription (/room/month)
Monthly service fee
Commission or Revenue Share

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Support

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4.3
  • Approximate # of hotels per support rep <10
  • 24/7 support No

Frequently Asked Question

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