SiteMinder (Insights)

4.6 (396 REVIEWS)

HT Score

99 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Mercedes, Theresa, Tiago + 153 more experts recommend SiteMinder

Read Recommendations

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SiteMinder (Insights)

Name: SiteMinder (Insights)
Rating: 4.6 (396 reviews)

4.6 (396 REVIEWS)

Ranked 2 (out of 36) in Rate Shopping

Real-time insights for smarter hotel decisions.

93% recommended by 2956 hotels

Viceroy, Hyatt, Minor Hotels & 2953 others

Bell avatar Bell - AI powered product analyst

I analyzed all of SiteMinder’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

SiteMinder is praised as a revenue-driving distribution platform that helps hotels win more direct bookings, keep rates and inventory synced across OTAs, and use rate shopping plus insights to price competitively. Reviewers say it reduces manual work, lowers overbooking risk, and improves occupancy and profitability, while gaps remain in reporting depth, promotion tools, booking-engine design, and occasional data/sync accuracy.

Viceroy, Hyatt, Minor Hotels & 2953 others

Read their reviews

Partners say

Industry experts recommend SiteMinder for its unparalleled distribution and channel management features, essential for effective rate shopping in the hospitality industry. Notably, its integration with a broad range of PMS and OTA systems, real-time data analytics, and seamless update capabilities afford hotels the ability to maintain competitive, dynamic pricing strategies. The product's built-in commercial tools and extensive global distribution network offer a strategic advantage, ensuring optimal revenue management and strategic alignment with market demand.

Theresa, Tiago, Olga and 25 others

Read their recommendations

What Types of Hotels SiteMinder is Popular For

Size

270 | X-Small (1-9 room)

1017 | Small (10-49 room)

768 | Mid-Sized (50-99 room)

1075 | Large (100-499 room)

189 | X-Large (500+ room)

Country

590 | Thailand

354 | Australia

299 | Spain

185 | United States

153 | Mexico

143 | Malaysia

100 | Indonesia

98 | United Kingdom

90 | New Zealand

82 | Vietnam

70 | Portugal

56 | Colombia

55 | Cambodia

50 | France

46 | Germany

46 | Ireland

38 | Philippines

37 | Taiwan

30 | China

30 | Singapore

28 | South Africa

27 | Canada

25 | Italy

24 | Estonia

21 | United Arab Emirates

20 | Finland

19 | Switzerland

19 | Laos

18 | India

18 | Peru

18 | Czech Republic

16 | Costa Rica

15 | Hungary

13 | Chile

13 | Sri Lanka

12 | Netherlands

12 | Turkey

12 | Iceland

12 | Fiji

11 | Austria

10 | Argentina

9 | Greece

9 | Morocco

9 | Latvia

8 | Qatar

7 | Denmark

7 | Ecuador

7 | Egypt

7 | Andorra

7 | Maldives

7 | Malta

7 | Cyprus

7 | Sweden

6 | Belize

6 | Uruguay

5 | Romania

5 | Panama

5 | Uzbekistan

4 | Trinidad and Tobago

4 | Zambia

4 | Pakistan

4 | Croatia

4 | Poland

4 | Nigeria

3 | Norway

3 | Myanmar

3 | Slovenia

3 | Namibia

3 | Kenya

3 | Hong Kong

3 | Oman

3 | Saint Martin (French part)

2 | Samoa

2 | Seychelles

2 | Uganda

2 | Belgium

2 | Japan

2 | Vanuatu

2 | Georgia

2 | Bangladesh

2 | Montenegro

2 | Ukraine

2 | Ghana

1 | Zimbabwe

1 | Sierra Leone

1 | Nicaragua

1 | Bosnia and Herzegovina

1 | Bulgaria

1 | Iran

1 | Guatemala

1 | Honduras

1 | Brazil

1 | Cameroon

1 | Rwanda

1 | Tunisia

1 | Mozambique

1 | Saudi Arabia

1 | Dominican Republic

1 | Nepal

1 | Papua New Guinea

1 | New Caledonia

1 | Cook Islands

1 | El Salvador

1 | Timor-Leste

1 | Netherlands Antilles

1 | Saint Lucia

1 | Paraguay

1 | Botswana

1 | Cayman Islands

Type

1397 | Boutique Hotels

1201 | Resorts

1106 | Luxury Hotels

1043 | City Center Hotels

924 | Bed & Breakfast & Inns

858 | Airport/Conference Hotels

795 | Limited Service & Budget Hotels

770 | Branded Hotels

408 | Extended Stay & Serviced Apartments

263 | Hostels

214 | Vacation Rentals & Villas

171 | Motels

71 | RV Parks & Campgrounds

58 | Casinos

Region

1179 | Asia Pacific

845 | Europe

463 | Oceania

365 | North America

137 | South America

64 | Africa

59 | Middle East

17 | Central America

SiteMinder Rankings

Last updated: Q4 2026

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Rate Shopping for hotels in Australia

#1 of 2

Best Rate Shopping for Small Hotels

#2 of 14

Best Rate Shopping for hotels in North America

#2 of 7

SiteMinder Rate Shopping Rankings

By size

#2 of 14

Best Rate Shopping for Small Hotels

93% recommended by 87 Small hotels

SiteMinder is a top Rate Shopping pick among small hotels on HotelTechReport because it provides clear, real-time access to local competition pricing, enabling operators to adjust rates dynamically and optimize revenue effectively.

#2 of 13

Best Rate Shopping for Mid-sized Hotels

93% recommended by 165 Mid-sized hotels

SiteMinder is a top Rate Shopping pick among mid-sized hotels on HotelTechReport, praised for its effective rate comparison tool that simplifies tracking competitor prices and market trends. This capability enables hoteliers to adjust rates efficiently, ensuring they stay competitive and maximize bookings.

#3 of 10

Best Rate Shopping for Large Hotels

90% recommended by 46 Large hotels

SiteMinder is a top Rate Shopping pick among large hotels on HotelTechReport, primarily for its ability to provide real-time inventory adjustments that prevent overbookings and reduce manual work. Hoteliers appreciate that it helps "manage rates and availability across multiple booking channels" while offering valuable insights for making pricing decisions.

#3 of 5

Best Rate Shopping for Enterprise Hotels

90% recommended by 23 Enterprise hotels

SiteMinder is a top Rate Shopping pick among X Large hotels on HotelTechReport, providing a reliable platform for monitoring competitor pricing and adjusting rates, which helps maintain competitiveness. Hoteliers appreciate its ability to reduce manual work and prevent overbooking, keeping operations smooth.

Best Rate Shopping for Small Hotels 93% recommended by 87 Small hotels

#2 of 14

Best Rate Shopping for Mid-sized Hotels 93% recommended by 165 Mid-sized hotels

#2 of 13

Best Rate Shopping for Large Hotels 90% recommended by 46 Large hotels

#3 of 10

Best Rate Shopping for Enterprise Hotels 90% recommended by 23 Enterprise hotels

#3 of 5

By type

#2 of 11

Best Rate Shopping for Resorts

94% recommended by 125 Resorts hotels

SiteMinder is a top Rate Shopping pick among resorts on HotelTechReport because its Rate Shopping feature allows hotels to monitor competitor pricing and adjust rates effectively. This real-time visibility helps properties stay competitive, reducing manual work and the risk of overbooking.

#2 of 2

Best Rate Shopping for Motels

93% recommended by 16 Motels hotels

SiteMinder is a top Rate Shopping pick among motels on HotelTechReport, as it offers effective reporting and yielding tools that help track hotel sales performance accurately. Hoteliers appreciate the detailed insights, stating these features have been "incredible assets" to their operations.

#2 of 6

Best Rate Shopping for Hostels

91% recommended by 34 Hostels hotels

SiteMinder is a top Rate Shopping pick among hostels on HotelTechReport because it allows properties to manage their rates and inventory across multiple channels quickly, avoiding overbooking with an update speed of less than one minute.

#2 of 11

Best Rate Shopping for City Center Hotels

93% recommended by 117 City Center Hotels hotels

SiteMinder is a top Rate Shopping pick among city-center hotels on HotelTechReport, praised for its rate comparison and compset intelligence functionality, which enables quick monitoring of competitor pricing and market trends. This insight allows operators to make informed rate adjustments to stay competitive in their local markets.

#2 of 2

Best Rate Shopping for Casinos

91% recommended by 9 Casinos hotels

SiteMinder is a top Rate Shopping pick among Casino on HotelTechReport, praised for its ability to keep inventory managed and ensure rooms are available for the best prices across the market. Hoteliers appreciate that it delivers accurate and updated information consistently.

#2 of 15

Best Rate Shopping for Boutique Hotels

94% recommended by 150 Boutique Hotels hotels

SiteMinder is a top Rate Shopping pick among boutique hotels on HotelTechReport, praised for its clear, real-time access to local competition pricing that enables properties to dynamically adjust rates for optimized room revenue. Hoteliers note it helps improve direct bookings and revenue through its user-friendly booking button feature.

#2 of 10

Best Rate Shopping for Bed & Breakfast & Inns

91% recommended by 90 Bed & Breakfast & Inns hotels

SiteMinder is a top Rate Shopping pick among Bed-N-Breakfast on HotelTechReport because it enables quick, real-time updates to room availability and pricing across all channels, reducing overbooking risks and allowing for immediate market responsiveness. Hoteliers appreciate the system's ability to maximize revenue by effectively managing rates and inventory with minimal manual effort.

#3 of 10

Best Rate Shopping for Airport/Conference Hotels

92% recommended by 104 Airport/Conference Hotels hotels

SiteMinder is a top Rate Shopping pick among conference hotels on HotelTechReport, with its real-time updates meaning properties avoid overbookings and outdated rates. Hoteliers appreciate that "changes are reflected immediately," allowing for quick adjustments that keep them competitive.

#2 of 9

Best Rate Shopping for Limited Service & Budget Hotels

93% recommended by 94 Limited Service & Budget Hotels hotels

SiteMinder is a top Rate Shopping pick among limited-service budget hotels on HotelTechReport, praised for its real-time rate comparison and insights, helping properties effectively adjust pricing and stay competitive. Hoteliers appreciate its ability to reduce overbooking issues, ensuring seamless management of room inventory across various online travel agents.

#2 of 3

Best Rate Shopping for RV Parks & Campgrounds

98% recommended by 6 RV Parks & Campgrounds hotels

SiteMinder is a top Rate Shopping pick among Rv-Parks-Campgrounds on HotelTechReport, as its tool provides "a straightforward comparison of competitor prices" that helps hoteliers make informed pricing decisions. This feature lets properties stay competitive in a challenging market.

#3 of 7

Best Rate Shopping for Other

89% recommended by 50 Other hotels

SiteMinder is a top Rate Shopping pick among other hoteliers on HotelTechReport because it keeps OTA inventory in sync in real-time, which prevents overbookings and significantly reduces manual workload. This capability is crucial for smaller hotels managing tighter resources.

#3 of 11

Best Rate Shopping for Branded Hotels

94% recommended by 90 Branded Hotels hotels

SiteMinder is a top Rate Shopping pick among branded hotels on HotelTechReport, praised for its capability to monitor competitor pricing and market trends quickly, helping users make informed rate adjustments. "The insights needed to remain competitive" are key benefits highlighted by hoteliers.

#3 of 7

Best Rate Shopping for Extended Stay & Serviced Apartments

95% recommended by 35 Extended Stay & Serviced Apartments hotels

SiteMinder is a top Rate Shopping pick among Extended-Stay-Serviced-Apartments on HotelTechReport, noted for its centralized distribution that enables seamless management of rates and availability across multiple booking channels. Hoteliers appreciate the reliable support team, which "goes above and beyond" to assist with strategic decisions.

#3 of 14

Best Rate Shopping for Luxury Hotels

91% recommended by 109 Luxury Hotels hotels

SiteMinder is a top Rate Shopping pick among luxury hotels on HotelTechReport, delivering valuable insights with real-time competitor rate data that helps properties adjust their pricing strategies effectively. Hoteliers appreciate how it “simplifies the task of managing room availability and rates," optimizing their revenue performance.

Best Rate Shopping for Resorts 94% recommended by 125 Resorts hotels

#2 of 11

Best Rate Shopping for Motels 93% recommended by 16 Motels hotels

#2 of 2

Best Rate Shopping for Hostels 91% recommended by 34 Hostels hotels

#2 of 6

Best Rate Shopping for City Center Hotels 93% recommended by 117 City Center Hotels hotels

#2 of 11

Best Rate Shopping for Casinos 91% recommended by 9 Casinos hotels

#2 of 2

Best Rate Shopping for Boutique Hotels 94% recommended by 150 Boutique Hotels hotels

#2 of 15

Best Rate Shopping for Bed & Breakfast & Inns 91% recommended by 90 Bed & Breakfast & Inns hotels

#2 of 10

Best Rate Shopping for Airport/Conference Hotels 92% recommended by 104 Airport/Conference Hotels hotels

#3 of 10

Best Rate Shopping for Limited Service & Budget Hotels 93% recommended by 94 Limited Service & Budget Hotels hotels

#2 of 9

Best Rate Shopping for RV Parks & Campgrounds 98% recommended by 6 RV Parks & Campgrounds hotels

#2 of 3

Best Rate Shopping for Other 89% recommended by 50 Other hotels

#3 of 7

Best Rate Shopping for Branded Hotels 94% recommended by 90 Branded Hotels hotels

#3 of 11

Best Rate Shopping for Extended Stay & Serviced Apartments 95% recommended by 35 Extended Stay & Serviced Apartments hotels

#3 of 7

Best Rate Shopping for Luxury Hotels 91% recommended by 109 Luxury Hotels hotels

#3 of 14

By region

#2 of 2

Best Rate Shopping for hotels in Oceania

93% recommended by 38 hotels in Oceania

SiteMinder is a top Rate Shopping pick among mid-sized hotels in Oceania on HotelTechReport, praised for its centralized distribution that helps manage rates and availability across multiple booking channels, which simplifies operations for hotel staff.

#2 of 2

Best Rate Shopping for hotels in Africa

83% recommended by 7 hotels in Africa

SiteMinder is a top Rate Shopping pick among Africa on HotelTechReport, praised for its daily calendar that helps small properties easily manage room pricing and partner connectivity for sales. Hoteliers appreciate how this feature contributes to efficient pricing strategies.

#2 of 2

Best Rate Shopping for hotels in South America

96% recommended by 19 hotels in South America

SiteMinder is a top Rate Shopping pick among South America on HotelTechReport, praised for its 24/7 support that users find "excellent" and "friendly," which is crucial for small hotels needing prompt assistance to resolve issues efficiently.

#3 of 8

Best Rate Shopping for hotels in Asia Pacific

93% recommended by 130 hotels in Asia Pacific

SiteMinder is a top Rate Shopping pick among Asia Pacific hoteliers on HotelTechReport, thanks to its clear, real-time access to local competition pricing, enabling users to adjust rates dynamically to maximize revenue. Hoteliers appreciate how it simplifies the process, stating it allows them to "stay competitive with other hotels."

#2 of 11

Best Rate Shopping for hotels in Europe

88% recommended by 75 hotels in Europe

SiteMinder is a top Rate Shopping pick among mid-sized hotels in Europe on HotelTechReport, praised for its “fast updates” that ensure availability and rates are synchronized across all channels. This helps hoteliers maintain accurate pricing and inventory management, crucial in a competitive market.

#2 of 7

Best Rate Shopping for hotels in North America

91% recommended by 49 hotels in North America

SiteMinder is a top Rate Shopping pick among North America on HotelTechReport, noted for its real-time inventory adjustments and accuracy of rates, which help maximize profitability. Hoteliers appreciate that changes reflect immediately in the system, allowing for effective revenue management.

Best Rate Shopping for hotels in Oceania 93% recommended by 38 hotels in Oceania

#2 of 2

Best Rate Shopping for hotels in Africa 83% recommended by 7 hotels in Africa

#2 of 2

Best Rate Shopping for hotels in South America 96% recommended by 19 hotels in South America

#2 of 2

Best Rate Shopping for hotels in Asia Pacific 93% recommended by 130 hotels in Asia Pacific

#3 of 8

Best Rate Shopping for hotels in Europe 88% recommended by 75 hotels in Europe

#2 of 11

Best Rate Shopping for hotels in North America 91% recommended by 49 hotels in North America

#2 of 7

By country

#1 of 3

Best Rate Shopping for hotels in Vietnam

97% recommended by 10 hotels in Vietnam

SiteMinder is a top Rate Shopping pick among mid-sized hotels in Vietnam on HotelTechReport due to its ability to manage and update rates easily across multiple OTA channels at the same time, enabling properties to optimize their pricing strategies effectively.

#2 of 4

Best Rate Shopping for hotels in Thailand

92% recommended by 52 hotels in Thailand

SiteMinder is a top Rate Shopping pick among hotels in Thailand on HotelTechReport, providing real-time inventory and rate management that helps prevent overbookings and ensures accuracy across all channels. Its effective reporting tools deliver insights into competitor pricing and market trends, enabling informed rate adjustments.

#1 of 3

Best Rate Shopping for hotels in Malaysia

93% recommended by 27 hotels in Malaysia

SiteMinder is a top Rate Shopping pick among hotels in Malaysia on HotelTechReport, with users highlighting its ability to monitor competitor pricing and adjust rates effectively to stay competitive. The integration with other systems like the Booking Engine enhances direct bookings, making it easier to manage pricing strategies.

#1 of 2

Best Rate Shopping for hotels in Mexico

94% recommended by 25 hotels in Mexico

SiteMinder is a top Rate Shopping pick among hoteliers in Mexico on HotelTechReport for its strong market intelligence, enabling properties to effectively compare competing rates and set their own strategically. Reviewers appreciate how "the flexibility when establishing rules and promotions" maximizes revenue potential.

#1 of 1

Best Rate Shopping for hotels in Cambodia

100% recommended by 11 hotels in Cambodia

SiteMinder is a top Rate Shopping pick among hotels in Cambodia on HotelTechReport, with its real-time channel updates and straightforward rate management helping properties optimize their pricing and boost direct bookings. Hoteliers appreciate how the rate shopping tool provides clear competitor price comparisons, enabling smart pricing decisions.

#1 of 4

Best Rate Shopping for hotels in Spain

90% recommended by 41 hotels in Spain

SiteMinder is a top Rate Shopping pick among hotels in Spain on HotelTechReport because it provides strong technical support, helping users resolve integration and rate mapping issues quickly, which is crucial for managing bookings effectively.

#1 of 2

Best Rate Shopping for hotels in Australia

94% recommended by 30 hotels in Australia

SiteMinder is a top Rate Shopping pick among hotels in Australia on HotelTechReport, with its centralized distribution enabling effective management of rates and availability across multiple channels. This capability significantly reduces the risk of manual errors, which is crucial for operators focused on maintaining accurate inventory and pricing.

#2 of 2

Best Rate Shopping for hotels in Philippines

90% recommended by 5 hotels in Philippines

SiteMinder is a top Rate Shopping pick among mid-sized hotels in the Philippines on HotelTechReport, as it automates operations, enhances efficiency, and provides 24/7 support, making it easier for staff to manage bookings effectively.

#2 of 2

Best Rate Shopping for hotels in New Zealand

88% recommended by 6 hotels in New Zealand

SiteMinder is a top Rate Shopping pick among New Zealand hoteliers on HotelTechReport, praised for enabling effective rate and room comparisons with local competitors, which helps maintain market share. Users appreciate the ability to “optimize rates and room sales” through detailed data access.

#3 of 4

Best Rate Shopping for hotels in United Kingdom

75% recommended by 6 hotels in United Kingdom

SiteMinder is a top Rate Shopping pick among mid-sized hotels in the United Kingdom on HotelTechReport, as it allows quick updates to pricing and availability, enabling properties to keep up with market changes effectively. Hoteliers appreciate the "excellent program for direct bookings and channel management."

#2 of 2

Best Rate Shopping for hotels in Canada

90% recommended by 5 hotels in Canada

SiteMinder is a top Rate Shopping pick among Canada on HotelTechReport, praised for providing “live inventory” access to OTAs, which has led to increased sales for hoteliers. This capability allows smaller operators to effectively manage inventory without overwhelming complexity.

#3 of 4

Best Rate Shopping for hotels in Indonesia

96% recommended by 14 hotels in Indonesia

SiteMinder is a top Rate Shopping pick among mid-sized hotels in Indonesia on HotelTechReport, noted for providing "clear, real-time access into local competition pricing," allowing hoteliers to dynamically adjust rates and optimize room revenue.

#3 of 3

Best Rate Shopping for hotels in Germany

91% recommended by 7 hotels in Germany

SiteMinder is a top Rate Shopping pick among hotels in Germany on HotelTechReport for its quick and professional customer support, enabling operators to resolve issues efficiently and maintain smooth daily operations. Hoteliers appreciate the integration that simplifies oversight across booking portals.

#3 of 5

Best Rate Shopping for hotels in United States

86% recommended by 19 hotels in United States

SiteMinder is a top Rate Shopping pick among mid-sized hotels in the United States on HotelTechReport, praised for its real-time inventory adjustments that ensure “accuracy of rates,” which helps operators avoid incorrect pricing issues.

#3 of 3

Best Rate Shopping for hotels in Portugal

90% recommended by 6 hotels in Portugal

SiteMinder is a top Rate Shopping pick among hotels in Portugal on HotelTechReport, thanks to its effective integration with a booking button that has cut overbookings by 300% for users. This feature allows hoteliers to offer direct bookings with significant discounts, enhancing their online presence.

Best Rate Shopping for hotels in Vietnam 97% recommended by 10 hotels in Vietnam

#1 of 3

Best Rate Shopping for hotels in Thailand 92% recommended by 52 hotels in Thailand

#2 of 4

Best Rate Shopping for hotels in Malaysia 93% recommended by 27 hotels in Malaysia

#1 of 3

Best Rate Shopping for hotels in Mexico 94% recommended by 25 hotels in Mexico

#1 of 2

Best Rate Shopping for hotels in Cambodia 100% recommended by 11 hotels in Cambodia

#1 of 1

Best Rate Shopping for hotels in Spain 90% recommended by 41 hotels in Spain

#1 of 4

Best Rate Shopping for hotels in Australia 94% recommended by 30 hotels in Australia

#1 of 2

Best Rate Shopping for hotels in Philippines 90% recommended by 5 hotels in Philippines

#2 of 2

Best Rate Shopping for hotels in New Zealand 88% recommended by 6 hotels in New Zealand

#2 of 2

Best Rate Shopping for hotels in United Kingdom 75% recommended by 6 hotels in United Kingdom

#3 of 4

Best Rate Shopping for hotels in Canada 90% recommended by 5 hotels in Canada

#2 of 2

Best Rate Shopping for hotels in Indonesia 96% recommended by 14 hotels in Indonesia

#3 of 4

Best Rate Shopping for hotels in Germany 91% recommended by 7 hotels in Germany

#3 of 3

Best Rate Shopping for hotels in United States 86% recommended by 19 hotels in United States

#3 of 5

Best Rate Shopping for hotels in Portugal 90% recommended by 6 hotels in Portugal

#3 of 3

SiteMinder (Insights) Rate Shopping Rankings

By size

SiteMinder (Insights) is ranked #2 of 14 for Small Hotels in Rate Shopping 87 reviews, 93% recommend

SiteMinder (Insights) is ranked #2 of 13 for Mid-sized Hotels in Rate Shopping 165 reviews, 93% recommend

SiteMinder (Insights) is ranked #3 of 10 for Large Hotels in Rate Shopping 46 reviews, 90% recommend

SiteMinder (Insights) is ranked #3 of 5 for Enterprise Hotels in Rate Shopping 23 reviews, 90% recommend

By type

SiteMinder (Insights) is ranked #2 of 11 for Resorts in Rate Shopping 125 reviews, 94% recommend

SiteMinder (Insights) is ranked #2 of 2 for Motels in Rate Shopping 16 reviews, 93% recommend

SiteMinder (Insights) is ranked #2 of 6 for Hostels in Rate Shopping 34 reviews, 91% recommend

SiteMinder (Insights) is ranked #2 of 11 for City Center Hotels in Rate Shopping 117 reviews, 93% recommend

SiteMinder (Insights) is ranked #2 of 2 for Casinos in Rate Shopping 9 reviews, 91% recommend

SiteMinder (Insights) is ranked #2 of 15 for Boutique Hotels in Rate Shopping 150 reviews, 94% recommend

SiteMinder (Insights) is ranked #2 of 10 for Bed & Breakfast & Inns in Rate Shopping 90 reviews, 91% recommend

SiteMinder (Insights) is ranked #3 of 10 for Airport/Conference Hotels in Rate Shopping 104 reviews, 92% recommend

SiteMinder (Insights) is ranked #2 of 9 for Limited Service & Budget Hotels in Rate Shopping 94 reviews, 93% recommend

SiteMinder (Insights) is ranked #2 of 3 for RV Parks & Campgrounds in Rate Shopping 6 reviews, 98% recommend

SiteMinder (Insights) is ranked #3 of 7 for Other in Rate Shopping 50 reviews, 89% recommend

SiteMinder (Insights) is ranked #3 of 11 for Branded Hotels in Rate Shopping 90 reviews, 94% recommend

SiteMinder (Insights) is ranked #3 of 7 for Extended Stay & Serviced Apartments in Rate Shopping 35 reviews, 95% recommend

SiteMinder (Insights) is ranked #3 of 14 for Luxury Hotels in Rate Shopping 109 reviews, 91% recommend

By region

SiteMinder (Insights) is ranked #2 of 2 for hotels in Oceania in Rate Shopping 38 reviews, 93% recommend

SiteMinder (Insights) is ranked #2 of 2 for hotels in Africa in Rate Shopping 7 reviews, 83% recommend

SiteMinder (Insights) is ranked #2 of 2 for hotels in South America in Rate Shopping 19 reviews, 96% recommend

SiteMinder (Insights) is ranked #3 of 8 for hotels in Asia Pacific in Rate Shopping 130 reviews, 93% recommend

SiteMinder (Insights) is ranked #2 of 11 for hotels in Europe in Rate Shopping 75 reviews, 88% recommend

SiteMinder (Insights) is ranked #2 of 7 for hotels in North America in Rate Shopping 49 reviews, 91% recommend

By country

SiteMinder (Insights) is ranked #1 of 3 for hotels in Vietnam in Rate Shopping 10 reviews, 97% recommend

SiteMinder (Insights) is ranked #2 of 4 for hotels in Thailand in Rate Shopping 52 reviews, 92% recommend

SiteMinder (Insights) is ranked #1 of 3 for hotels in Malaysia in Rate Shopping 27 reviews, 93% recommend

SiteMinder (Insights) is ranked #1 of 2 for hotels in Mexico in Rate Shopping 25 reviews, 94% recommend

SiteMinder (Insights) is ranked #1 of 1 for hotels in Cambodia in Rate Shopping 11 reviews, 100% recommend

SiteMinder (Insights) is ranked #1 of 4 for hotels in Spain in Rate Shopping 41 reviews, 90% recommend

SiteMinder (Insights) is ranked #1 of 2 for hotels in Australia in Rate Shopping 30 reviews, 94% recommend

SiteMinder (Insights) is ranked #2 of 2 for hotels in Philippines in Rate Shopping 5 reviews, 90% recommend

SiteMinder (Insights) is ranked #2 of 2 for hotels in New Zealand in Rate Shopping 6 reviews, 88% recommend

SiteMinder (Insights) is ranked #3 of 4 for hotels in United Kingdom in Rate Shopping 6 reviews, 75% recommend

SiteMinder (Insights) is ranked #2 of 2 for hotels in Canada in Rate Shopping 5 reviews, 90% recommend

SiteMinder (Insights) is ranked #3 of 4 for hotels in Indonesia in Rate Shopping 14 reviews, 96% recommend

SiteMinder (Insights) is ranked #3 of 3 for hotels in Germany in Rate Shopping 7 reviews, 91% recommend

SiteMinder (Insights) is ranked #3 of 5 for hotels in United States in Rate Shopping 19 reviews, 86% recommend

SiteMinder (Insights) is ranked #3 of 3 for hotels in Portugal in Rate Shopping 6 reviews, 90% recommend

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Features

Competitor Tracking & Benchmarking

4/5 features

Competitor Strategy Monitoring

Analyze any historical or future dates and keep track of your competitive set’s pricing strategy and how rates evolve over time leading up to the arrival date. Monitor competitor’s pricing movements for different channels and identify their pricing patterns.
Discount Monitoring

Get full visibility of your competitor hotels’ discounting strategies so you can set competitive prices with confidence.
Rate Type Comparisons

Compare different rate types such as public versus member rates, desktop vs. mobile, room types, guests, best flex versus lowest rates, different meal plans and (length of stay) LOS1 versus multiple-night stays.
OTA Rank Tracking

Monitor your ranking and reputation across OTAs and compare your performance to your comp set.
Promotion Impact Report

Understand the impact of promotions on your pricing competitiveness.
Rate Intelligence

Defines your best available rate against your competitors', based on length of stay.
Room Rate Comparison

Compares different room types across channels and competitors' in real time
Vacation Rental Rate Intelligence
Metasearch connectivity
Quick rate shopping filters
Room & rate type filtering

Parity Monitoring

4/5 features

OTA Price Monitoring

Discover in real-time which rates are appearing on OTAs and metasearch websites.
Discrepancy Alerts

Get alerted when there are discrepancies between your brand.com and third-party channels.
12-month Parity Monitoring

View parity issues, up to 12 months in advance.
Real Time Updates

Avoid caching issues by shopping rates on demand.
Parity Report

Receive a clear parity report overview, directly in your inbox.

Data Granularity

4/5 features

Device Type Tracking

Rates are tracked via both desktop as mobile devices for all major OTAs to ensure you never miss a mobile promotion.
Discount Monitoring

Get full visibility of your competitor hotels’ discounting strategies so you can set competitive prices with confidence.
Rate Type Comparisons

Compare different rate types such as public versus member rates, desktop vs. mobile, room types, guests, best flex versus lowest rates, different meal plans and (length of stay) LOS1 versus multiple-night stays.
Historical Trend Analysis

Identify strategic adjustments and revenue opportunities, by comparing current rates versus rates the same time last year.
Local Event Monitoring & Database

Monitor local events and your source markets’ holiday calendars. Gain access to a consolidated events database for a better understanding of what drives demand in your market. View events in the rate shop calendar for a complete picture of demand drivers on any given date.
Room Rate Comparison

Compares different room types across channels and competitors' in real time
Vacation Rental Rate Intelligence
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Performance Reporting & Analytics

4/5 features

OTA Rank Tracking

Monitor your ranking and reputation across OTAs and compare your performance to your comp set.
On the Books (OTB) Comparisons

Connect your hotel’s OTB (On the books) to analyze the impact of your rate changes on your OTB. Track the evolution of room bookings against lead time, analyze the impact of your rate changes on your OTB and get clear visibility of high demand days, competitor rates along with your current OTB.
Promotion Impact Report

Understand the impact of promotions on your pricing competitiveness.
Performance Reporting

Comprehensive and explanatory reporting in one view showing the performance based on the date range.
Rate Intelligence

Defines your best available rate against your competitors', based on length of stay.
Room Rate Comparison

Compares different room types across channels and competitors' in real time
Multi-property Management
Analytics dashboard
Custom dashboards
Multi-property consolidation

Other

1/1 features

In-app support

SiteMinder Reviews Summary

4.6

Excellent

396 reviews

Ease of Use

4.7/5

Customer Support

4.5/5

ROI

4.5/5

Implementation

4.5/5

Achievements

Recommended for

3013

Channel Managers Ranked #1 out of 148

1435

Booking Engine Ranked #1 out of 151

395

Rate Shopping Ranked #2 out of 36

367

Website Design Ranked #1 out of 52

183

Hotel Metasearch Management Software Ranked #1 out of 29

150

Upselling Software Ranked #5 out of 65

139

Guest Messaging Software Ranked #5 out of 89

SiteMinder Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

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Success Stories

References

Featured Customers

SiteMinder Case Studies

References

"From the front office and reservations, to our revenue, sales and marketing teams, the Hotel App Store can help us to reach all our guests in a more convenient way and guide us towards more efficient customer service."

"The Hotel App Store is a great opportunity to find ready-made solutions we haven't thought of or are unable to find. It has become a trusted marketplace for services that, under normal circumstances, would come with the hassle of extra developments and integrations."

"After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is business critical in today’s rapidly changing distribution landscape to have disparate systems connected via a robust and reliable platform."

"The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s local customer service, SiteMinder’s Channel Manager has empowered our hotel business to increase year-on-year room nights by 45 percent and year-on-year revenue by 33 percent, while significantly reducing the cost of acquiring guests."

"SiteMinder’s Channel Manager has given us direct access to new distribution channels through which we can now sell our over-300 rooms. And best of all, the updates from our property management system to those channels works two ways – in real-time – so we can optimize and sell our rooms right up to the last minute without any fear of being overbooked."

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SiteMinder Integrations

Company	Functionality
Canary Technologies 96% recommended by 2689 hotels	Cyber Security & Fraud Prevention +4 more
Cloudbeds 91% recommended by 1948 hotels	Channel Managers +2 more
Little Hotelier 93% recommended by 1629 hotels	Hotel Management Software
Yanolja Cloud Solution 96% recommended by 1414 hotels	Hotel Management Software +2 more
Mews 92% recommended by 1061 hotels	Hotel Management Software +2 more
Asksuite 98% recommended by 790 hotels	Hotel Chatbots
Duve 94% recommended by 729 hotels	Upselling Software +3 more
RoomPriceGenie 96% recommended by 696 hotels	Revenue Management Systems
IDeaS 93% recommended by 597 hotels	Revenue Management Systems +2 more
GuestRevu 95% recommended by 583 hotels	Reputation Management

Browse all integrations (258)

Support

Verified Support

SiteMinder has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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2026

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Response Time

Slow

Recommended

93%

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What you'll get

What is SiteMinder?

Competitor Strategy Monitoring

Discount Monitoring

Rate Type Comparisons

OTA Rank Tracking

Promotion Impact Report

Rate Intelligence

Room Rate Comparison

Vacation Rental Rate Intelligence

Metasearch connectivity

Quick rate shopping filters

Room & rate type filtering

OTA Price Monitoring

Discrepancy Alerts

12-month Parity Monitoring

Real Time Updates

Parity Report

Device Type Tracking

Discount Monitoring

Rate Type Comparisons

Historical Trend Analysis

Local Event Monitoring & Database

Room Rate Comparison

Vacation Rental Rate Intelligence

Open API

OTA Rank Tracking

On the Books (OTB) Comparisons

Promotion Impact Report

Performance Reporting

Rate Intelligence

Room Rate Comparison

Multi-property Management

Analytics dashboard

Custom dashboards

Multi-property consolidation

In-app support

SiteMinder Reviews Summary

SiteMinder Pricing

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SiteMinder Integrations

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