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Oracle OPERA PMS
4.6 (761 REVIEWS)
HT Score
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Némesis, Matti, Joonas + 74 more experts recommend Oracle Hospitality
Read Recommendations
Oracle OPERA PMS
Ranked 3 (out of 341) in Property Management Systems
2026 Finalist
HotelTechAwards
Hoteliers voted Oracle Hospitality as the #3 Property Management Systems provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldOPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
92% recommended by 618 hotels
Melia Hotels, Wyndham, Minor Hotels & 615 others
Bell - AI powered product analyst
I analyzed all of Oracle Hospitality’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Oracle's Opera PMS is a comprehensive property management system that enhances hotel operations through cloud-based integration and mobility. It simplifies reservations, check-ins, and housekeeping management, optimizing workflow and improving guest satisfaction. However, some users note cost and complexity as barriers, particularly for smaller hotels. The system's robust analytics and real-time data updates support revenue optimization and efficient decision-making.
Melia Hotels, Wyndham, Minor Hotels & 615 others
Read their reviewsPartners say
Industry experts recommend Oracle Hospitality's OPERA PMS for its unparalleled functionality, robust API integration capabilities, and adaptability to various property types and sizes. Unique features include the Oracle Hospitality Integration Platform (OHIP), which enhances interoperability, cloud migration offering scalability, and comprehensive functionality for both property management and F&B services. Critical feedback highlights the complexity of implementation, learning curve for new users, and occasional challenges with customer support responsiveness.
Némesis, Matti, Joonas and 67 others
Read their recommendationsWhat Types of Hotels Oracle Hospitality is Popular For
Size
5 | X-Small (1-9 room)
68 | Small (10-49 room)
115 | Mid-Sized (50-99 room)
527 | Large (100-499 room)
108 | X-Large (500+ room)
Country
196 | India
121 | Italy
114 | United States
37 | Singapore
33 | China
30 | Germany
29 | Malaysia
27 | Maldives
27 | Vietnam
14 | France
13 | Spain
13 | Indonesia
12 | Philippines
12 | United Kingdom
12 | United Arab Emirates
11 | Mexico
10 | Australia
10 | Taiwan
9 | Cambodia
8 | Canada
8 | Ireland
7 | Sri Lanka
7 | Thailand
6 | Switzerland
6 | Chile
5 | Egypt
4 | Argentina
4 | Austria
3 | Saudi Arabia
3 | Peru
2 | Nigeria
2 | Bangladesh
2 | Portugal
2 | Japan
2 | Qatar
2 | Colombia
2 | New Zealand
2 | Hong Kong
1 | Pakistan
1 | Hungary
1 | Romania
1 | Iraq
1 | Morocco
1 | Zimbabwe
1 | Tanzania
1 | Algeria
1 | Netherlands
1 | Bhutan
1 | South Africa
1 | Norway
1 | Palau
1 | Jordan
1 | Bahamas
1 | Ecuador
1 | Denmark
1 | Uruguay
Type
523 | Luxury Hotels
397 | Branded Hotels
320 | City Center Hotels
317 | Resorts
307 | Airport/Conference Hotels
281 | Boutique Hotels
230 | Bed & Breakfast & Inns
174 | Limited Service & Budget Hotels
123 | Hostels
43 | Extended Stay & Serviced Apartments
29 | Vacation Rentals & Villas
23 | RV Parks & Campgrounds
18 | Casinos
14 | Motels
Region
414 | Asia Pacific
215 | Europe
133 | North America
25 | Middle East
17 | South America
13 | Oceania
7 | Africa
1 | Central America
Category
761 | Property Management Systems
234 | Hotel POS Systems
95 | Upselling Software
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What is Oracle Hospitality?
Founded in 1977 | Headquarters in Columbia, Maryland | 3500 employees
Oracle OPERA PMS is a comprehensive property management system designed for hotel operations and distribution, leveraging robust cloud technologies. It enhances operational efficiency through dynamic dashboard customization, seamless integration with third-party systems, and scalable cloud architecture. The system supports extensive mobile capabilities, reducing training time and boosting staff productivity. It handles a wide range of tasks, from front office operations like check-ins and room management to back office functions like revenue management. OPERA’s real-time visibility and integration capabilities make it invaluable for improving guest experiences and overall hotel management.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Oracle Hospitality products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Oracle Hospitality Reviews Analyzed: 20
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Oracle Hospitality Expert Recommendations Analyzed: 66
Read expert recommendationsDescription provided by Oracle Hospitality
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Oracle Hospitality's Provided Description:
"OPERA Property Management Suite (OPERA PMS) is an enterprise property management system for hotel operations and distribution based on cloud technologies. Secure, scalable, and mobile-enabled, the platform offers the comprehensive capabilities hotels need to deliver great guest experiences, improve operating efficiency, and enhance employee productivity. OPERA brings to the cloud the power of the OPERA software suite that leading hotels and casinos around the world have relied on for years to manage properties, hotel management, and distribution. Hoteliers leverage OPERA to provide a seamless check-in experience via front desk agent workflows. Real-time visibility is critical to success in the hospitality industry and Oracle Hospitality is a market leader in hospitality point-of-sale hotel software for both independent boutique, independent hotels, hotel chains, and multi property hotel groups. OPERA integrates directly with your channel manager and hundreds of other hospitality solutions. OPERA property management system can handle everything from front office tasks like cancellations, room blocking and rooms management to guest service essentials like guest profiles and even back office functionality like revenue management. Oracle Hospitality is a proud AHLA Platinum Partner."
FAQs
Capabilities
Guest focused PMS
Guest focused PMS
Tackle a full spectrum of hotel operations tasks. Accelerate check-in and checkout, better manage housekeeping and maintenance, and use mobile devices to enhance guest service anywhere, anytime.
Banquets & events
Banquets & events
Support your sales staff—even when they’re on the go—with access to key information, including inventory, catering, and room blocks.
Room service & upgrades
Room service & upgrades
OPERA Cloud's AI-driven upsell functionality enables staff to present personalized upgrade and service offers throughout the guest journey, including pre-arrival, mobile check-in, and front desk interactions. Offers are seamlessly integrated into staff workflows, ensuring every qualified guest receives relevant services. This approach supports consistent merchandising, drives ancillary revenue, and enhances the overall guest experience.
Reporting & Analytics
Reporting & Analytics
Gain insights from data captured across the business—including hotel operations, revenue management, sales, marketing, and catering—to make quick and informed decisions.
OPERA Cloud Mobile
OPERA Cloud Mobile
OPERA Cloud Mobile extends various OPERA Cloud features to smartphone devices. Based on the active OPERA Controls, you can use the housekeeping task companion for your assigned task sheet, update room status, post articles to rooms and manage room maintenance tasks.
Vacation Ownership
Vacation Ownership
OPERA Cloud offers key capabilities to manage mixed-use properties, including condominium units and hotel rooms. It also allows the addition of vacation rentals to OPERA Cloud’s full range of PMS capabilities.
Track and Manage Guest Items
Track and Manage Guest Items
Easily manage guest items including luggage, parcels, valet, and lost and found with Track It in OPERA Cloud. Requests can be linked to guest reservations and assigned to staff for seamless tracking and resolution. Accessible from desktop or mobile, Track It simplifies operations and helps ensure nothing gets missed, enhancing both staff efficiency and the guest experience.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
OPERA Cloud Sales and Event Management
Event Management Software
OPERA Cloud Sales and Event Management centralizes group rooms and events into one platform, simplifying operations across departments. Sales teams can manage leads, accounts, and activities, while event teams plan and deliver meetings and banquets with flexible tools. Real-time access to inventory, mobile-enabled functionality, and seamless group booking workflows help hotels optimize space, streamline collaboration, and drive revenue, whether for corporate meetings, weddings, or large tour groups.
OPERA Cloud Distribution
Channel Managers
OPERA Cloud Distribution centralizes channel management, connecting rates and availability across direct and indirect channels, including online travel agents (OTAs) and global distribution systems (GDS), from a single system. Designed for speed and scalability, it enables hotels to respond quickly to demand, activate new channels instantly, and streamline operations while driving revenue across all distribution points.
OPERA Cloud Loyalty
Loyalty Programs for Independents
Oracle Hospitality OPERA Cloud Loyalty enables hotels to deliver an exceptional guest experience and maximize customer loyalty by centrally gathering and managing guest data. Profile management capabilities ensure one true source of guest data, minimizing duplicate records and ensuring that guest preferences are recorded and shared across multile properties. With OPERA Cloud Loyalty, you can also create felxible loyalty programs that maximize repeat business by offering rewards to your most valued guests.
OPERA Cloud Central
Call Center Software
OPERA Cloud Central connects contact centers, sales, loyalty programs, and distribution channels in one centralized system. It empowers corporate and regional teams with shared access to guest, rate, and availability data, enabling faster bookings and consistent service across properties. By uniting front and back office operations, it delivers an integrated, enterprise-wide view that drives efficiency, maximizes revenue, and supports seamless collaboration between headquarters and hotel teams.
Guest Engagement & Merchandising (upsell)
Upselling Software
Drive revenue and enhance the guest experience with Nor1’s AI-powered upselling in OPERA Cloud. Present personalized offers, room upgrades, amenities, services, and more, across key touchpoints like pre-arrival, mobile check-in, and the front desk. Boost engagement and increase RevPAR through targeted merchandising.
Oracle Hospitality Reviews Summary
Ease of Use
4.6/5
Customer Support
4.3/5
ROI
4.3/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Oracle OPERA PMS is the #6 most trending product in the Property Management Systems category (out of 341) and the #159 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreOracle Hospitality has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Oracle Hospitality as the #3 Property Management Systems provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Oracle Hospitality Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Oracle Hospitality Case Studies
Auburn University and Ithaka Hospitality Partners Offer Hands-On Learning for Future Hoteliers with Oracle Cloud
Gervasi Vineyard Uncorks Exceptional Guest Experiences with Oracle Cloud
Entourage sur-le-Lac Resort Improves Customer Service and Marketing through Successful Digital Transformation
Lac-Beauport (Canada)
Minor Hotels Upgrades to Oracle Cloud to Better Serve its Guests
Berlin (Germany)
Mercan Properties invests in cloud hotel POS for greater portfolio flexibility
Lisbon (Portugal)
Norway's Solstrand Hotel undergoes a digital transformation with OPERA Cloud
Lindesnes Municipality (Norway)
Hotel Mesikammen nets a broader audience with Oracle Hospitality Distribution
Jyvaskyla (Finland)
Predator Ridge tackles IT challenges, labor shortage with OPERA Cloud
Fontenille taps Oracle cloud technology to gain portfolio insights in real time
Lauris (France)
Fairmont Tremblant "yields up" revenue by automating upsells with Oracle Nor1
Mont Tremblant (Canada)
The Great Southern Hotel taps OPERA Cloud PMS to boost occupancy and discovers its future
Sydney (Australia)
OPERA Cloud’s Revelations Transform Business at Starling Hotel Geneva
Geneva (Switzerland)
References
"The Oracle Hospitality Simphony solution at a management level has helped to identify the client in a more customized way, and logically we can also detect, what are their preferences? What are their needs? Previously, we couldn’t do that. So, that closer experience, plus our understanding the client as a person, allows us to provide a better service."
Beatriz Miguel Diez
Business Development Director @
ILUNION Suites Madrid
"Our guests are definitely having a quicker, more seamless experience with Simphony."
Brenda Simonis
Director of Food and Beverage Outlets @
The Pfister Hotel
"We’ve had people literally crossing the room to thank us for improving the stability and performance of our systems. The move to the cloud and the upgrade to the latest version of Oracle Hospitality OPERA Property Cloud Service has significantly improved our operation here at glh Hotels—our operations teams are now able to plan for the future with high levels of confidence in our technology"
Matthew Newton
Enterprise Architect @
The Oakland Hotel Ltd
"Business travelers and tourists acknowledge Geisel Privathotels as a traditional Munich family-run business with modern concepts and first-class service. Oracle Hospitality Suite is the only solution available in the market that offers the performance we require without any compromises."
Thomas Kösters
Commercial Director @
AMERON Bonn Hotel Königshof
""After having such great success utilizing Nor1’s eStandby Upgrade® across Highgate's entire portfolio of hotels, we now consider it a mainstay in our upgrade strategy. Once the other components of the Nor1 Merchandising Platform, eXpress Upgrade™ and CheckIn Merchandising™ became available to Highgate, we anticipated that implementing them across our independent hotels would not only expand upon eStandby's success, but provide additional operational benefits as well. We were not disappointed. Everyone at Highgate has been absolutely delighted that both the early performance results and the synergies associated with utilizing an integrated upgrade platform have exceeded our expectations.""
Kerry Mack
EVP of Revenue & Distribution @
Highgate
""Nor1 CheckIn Merchandising is a necessity at every hotel. Since implementing, we have seen monthly room upsell revenue increases of up to 750%. The program has a responsive and impressively efficient user interface that is simple to navigate and use, and a team behind it that has been beyond responsive and supportive. I highly recommend this tool to all hoteliers.""
Kimberly Reed
Director of Front Office/Reservations @
Boston Park Plaza
Featured Customers
More Products by Oracle Hospitality
Hotelier Rating
Looking for specific info?
6
Good team
IS Executive from 500+ room in Singapore (Singapore)
Verified
6 months ago
The team of consultants from Oracle were very helpful and also managed expectations with the migration. Would not have been possible without their support.
Singapore
Singapore
IS Executive
X-Large Hotel
5
Overall, good products but definitely can be better in the future. Hope this review will help the team to meet client's requirement thus increasing product satisfaction. Jeannie/Consultant is very helpful and guide us throughout the migration process (pre & post). The trainer assigned to our property/Kash, need more training and should be more interactive with the participants.
Reservations Manager from 500+ room Bed & Breakfast & Inn in Petaling Jaya (Malaysia)
Verified
6 months ago
New items that I figured out and ease the work process:
1. The rate override - reduce rate code creations
2. The import rooming list by using the excel sheet
3. Merging duplicate profiles-can choose multiple profile at one time
4. Item inventory- accurate tracking availability for extra bed, cots, etc
5. Tiles- can add on/removed based on...
Malaysia
Malaysia
Reservations Manager
X-Large Hotel
9
Optimized workflows by harnessing Opera Cloud’s automation and cloud-based accessibility, reducing manual bottlenecks and enabling faster guest service
IT Executive from 500+ room Bed & Breakfast & Inn in Petaling Jaya (Malaysia)
Verified
6 months ago
Cloud Accessibility.
Staff can access the system anytime, anywhere—whether at the front desk, back office, or even remotely. This flexibility is a game-changer compared to older, server-based setups.
Malaysia
Malaysia
IT Executive
X-Large Hotel
9
Efficient, Reliable, and User-Friendly
Accounts manager from 500+ room Bed & Breakfast & Inn in Petaling Jaya (Malaysia)
Verified
6 months ago
Claud really makes my work much easier. Reports download fast, and sending statements and reminders takes just a few clicks. The whole process is smoother, and the customized reports help a lot with our management needs. Official receipts can also be generated after posting, which keeps everything organized.
The e-invoice process is super...
Malaysia
Malaysia
Accounts manager
X-Large Hotel
10
Great PMS system
IS Manager from 500+ room in Singapore (Singapore)
Verified
6 months ago
This is the most commonly used system in Singapore and the consultants were very helpful in supporting the hotel and making sure we go live on the date we want. It gives our IT some relief as well in managing the solution as patches/backups are done by Oracle directly.
Singapore
Singapore
IS Manager
X-Large Hotel
10
An excellent PMS and POS solution for hospitality
Cluster Director IT from 100 to 199 room Airport/Conference Hotel in Udaipur (India)
Verified
6 months ago
Everything was so perfect from beginning of initial commercial discussion till sign off of completion report. Each level of team members involved were so professional and overall journey was made so smooth during this migration from our On Premise to Cloud PMS and POS.
India
India
Cluster Director IT
Large Hotel
10
Oracle's Opera Cloud PMS
IT Manager from 200 to 499 room Boutique in Kuala Lumpur (Malaysia)
Verified
6 months ago
- Client relation is good. - Support is done professionally with proper historical data. - Self training information is sufficient as long as user has the motivation to look for what they need. - IT has lesser support cases to attend toas user is able to reach out to support directly.
Malaysia
Malaysia
IT Manager
Large Hotel
7
User Friendly PMS Portal
Head Of Technology from 200 to 499 room Boutique in New York City (United States)
Verified
6 months ago
User friendly property management portal with endless integrations with third parties. Ease of access, any user is able to engage and learn the system. Speed and functionality are superb.
United States
United States
Head Of Technology
Large Hotel
10
Opera Cloud Feedback
Front desk from 100 to 199 room Luxury Hotel in Singapore (Singapore)
Verified
7 months ago
The 2 consultants. I can’t speak highly enough of Xin Dai and Colin — they have truly been the best consultants I’ve ever worked with. Their expertise, responsiveness, and dedication to ensuring our success have been exceptional from start to finish.
They not only provided excellent technical support but also took the time to understand ou...
Singapore
Singapore
Front desk
Large Hotel
10
Real time executes/validation
IT Manager from 100 to 199 room Bed & Breakfast & Inn in Siem Reap (Cambodia)
Verified
7 months ago
- Transaction codes generate, we can test and see the result quickly.
- Report scheduler.
Cambodia
Cambodia
IT Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The integration between Oracle Hospitality PMS and Dataria’s BI works extremely well when it comes to centralising hotel data and turning it into actionable insights for day-to-day decision-making. One of the strongest points is the speed and clarity with which the BI processes operational and revenue information. Having reservations, occupancy, ADR, pickup and distribution data connected directly with the PMS allows the team to work with reliable, real-time information without depending on manual reports or fragmented spreadsheets.
Showing all answers to: "What does this product or service do well?"
The integration between Oracle Hospitality PMS and Dataria’s BI works extremely well when it comes to centralising hotel data and turning it into actionable insights for day-to-day decision-making.
One of the strongest points is the speed and clarity with which the BI processes operational and revenue information. Having reservations, occupancy, ADR, pickup and distribution data connected directly with the PMS allows the team to work with reliable, real-time information without depending on manual reports or fragmented spreadsheets.
Oracle OPERA Property Management System is widely used globally because it fulfills many needs of different venue operators. If you are a hotelier, you probably know Oracle OPERA PMS. It is the bedrock of data management for many worldwide.
Allows hotels to easily manage their Meetings and events operations, food & beverage items and meeting room inventory. It is well connected to many 3rd party solutions like with MeetingPackage that allows the online sales of M&E with direct connectivity to Opera.
Oracle Hospitality's Opera is a leading PMS' in the hospitality industry, and we know first hand that the Oracle Hospitality Opera PMS captures a significant amount of relevant marketing data from their property clients.
Oracle Hospitality offers a robust suite of technology for the travel industry. Their solutions optimize hotel management and offers innovative solutions that accelerate growth for clients, from independents to global chains.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates the integration between Oracle Hospitality OPERA PMS and Dataria Revenue Technology is the quality and depth of the operational data that OPERA provides, combined with Dataria’s ability to transform that information into practical and accessible revenue intelligence. Compared with other PMS solutions, OPERA stands out for the robustness of its ecosystem, the level of detail available across reservations, segmentation, distribution and operational workflows, and its reliability in more complex hotel environments. From Dataria’s perspective, this creates a much stronger foundation for BI analysis and revenue strategy execution. The integration allows Dataria’s BI to work with highly granular and structured PMS data, which translates into more accurate dashboards, pickups, forecasting analysis and operational visibility. In many other PMS integrations, the limitation is not the BI itself, but the quality, consistency or accessibility of the source data.
Showing all answers to: "What differentiates this product or service from the competition?"
What differentiates the integration between Oracle Hospitality OPERA PMS and Dataria Revenue Technology is the quality and depth of the operational data that OPERA provides, combined with Dataria’s ability to transform that information into practical and accessible revenue intelligence.
Compared with other PMS solutions, OPERA stands out for the robustness of its ecosystem, the level of detail available across reservations, segmentation, distribution and operational workflows, and its reliability in more complex hotel environments. From Dataria’s perspective, this creates a much stronger foundation for BI analysis and revenue strategy execution.
The integration allows Dataria’s BI to work with highly granular and structured PMS data, which translates into more accurate dashboards, pickups, forecasting analysis and operational visibility. In many other PMS integrations, the limitation is not the BI itself, but the quality, consistency or accessibility of the source data.
Among many things, Oracle has a robust Sales & Catering module that can be used to handle event management and Meetings & Events -related business. MeetingPackage has a lot of data and features relating to M&E sales, and not many PMS providers can take this much data via integrations, but Oracle can.
Opera is much more broadly used than other PMS vendors. With the integration to MeetingPackage also with earlier versions of S&C as well as with the new OSEM clients can utilise the connectivity either through OWS or OHIP to integrate with MeetingPacakge.
The Opera PMS captures more marketing relevant data than other PMS's, and this is critical for targeted, personalized, and segmented marketing communications. Opera now features the Oracle Hospitality Integration Platform (OHIP) which makes integrating a CRM platform efficient, effective, and affordable.
Oracle Hospitality offers a breath of innovative solutions that is unique and bring 40 years of experience to the industry. OPERA Cloud offers hotels the opportunity to connect all their data and continue to grow and profit.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Take time at the beginning to define which KPIs and operational insights are truly important for your team. The real value of a BI platform is not only having access to more data, but being able to organise information in a way that helps teams make faster and more confident decisions. When the PMS integration and BI dashboards are aligned with the hotel’s actual strategy and operational priorities, the impact becomes much more noticeable across revenue, distribution and day-to-day coordination.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Take time at the beginning to define which KPIs and operational insights are truly important for your team.
The real value of a BI platform is not only having access to more data, but being able to organise information in a way that helps teams make faster and more confident decisions. When the PMS integration and BI dashboards are aligned with the hotel’s actual strategy and operational priorities, the impact becomes much more noticeable across revenue, distribution and day-to-day coordination.
Think carefully about what level of licenses you need on your property/properties. Even though you can adjust the license level product-wise, internally it's a bit more tricky to start another project for a variety of reasons.
If you are a new Oracle customer you should directly utilise the cloud based solution to avoid any on-premise pitfalls. OSEM is a good solution for hotels when considering having a cloud based Sales & Catering solution.
I would recommend Opera in the Cloud for any hotel organization that desires a trouble free deployment and does not want to buy or maintain servers. Opera in the Cloud utilizes the Oracle Hospitality Integration Platform for seamless connectivity to third party systems such as a CRM.
Oracle Hospitality and IDeaS have a powerful integration that allows any hoteliers to take advantage of two best in breed solutions, bringing automation to their teams, doing more with less while optimizing revenue and profitability.
Recommended by
Némesis Zerga
Marketing Manager
@
DATARIA COMUNICACION SL
Matti Rautanen
CMO
@
MeetingPackage
Joonas Ahola
CEO & Founder
@
MeetingPackage
Mike Schmitt
CEO
@
Clairvoyix
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
Némesis Zerga
Marketing Manager
@
DATARIA COMUNICACION SL
Matti Rautanen
CMO
@
MeetingPackage
Joonas Ahola
CEO & Founder
@
MeetingPackage
Mike Schmitt
CEO
@
Clairvoyix
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
Haley Martin
Sr. Director of Marketing
@
ALICE
Hannah Scott
Content Marketing Manager
@
INTELITY
Virginie Boulé
Partnership Manager
@
Adyen
Rodd Herron
VP Strategic Partnerships
@
Cendyn
Peter Hinds
CTO
@
P3 Hotel Software
Niall Maloney
Head of Client Services
@
P3 Hotels
Sharon Hales
Technical Project Manager
@
Canary Technologies
Mattia Zanella
Strategic Partner Manager
@
Adyen
Olga Tolle-Rodrigues
Sr Manager, Global Alliances
@
IDeaS
Sonali Deshpande
Sr. Manager - Key Accounts
@
Samsotech
Cesar Diez Rivera
VP Global Business Development
@
FREEDOMPAY
Abhilash Sreekumar
Director - Sales & Projects
@
Samsotech International
David Gerrard
Lead Integrations Product Manager
@
Duetto
Darko Vukovic
CEO
@
PolyAPI
Debra Wolman
GVP Americas
@
Duetto
John Lingos-Webb
Global Partnerships & Alliances
@
Duetto
Debra Wolman
GVP Americas
@
Duetto
Sílvia Casals Bosch
Partnerships Coordinator
@
Bookboost AB
Valyn Perini
Vice President, Partnerships and Marketing
@
Nor1, Inc.
Lola Feiger
Director of Marketing
@
ALICE
Isobel Beese
Director Partnerships and Integrations
@
NextGuest CRM
Mike During
Director
@
GuestTraction
Thomas Landen
Director of Partnerships
@
Revinate
Pernilla Brodd
CMO
@
Zaplox
John Bowen
CEO
@
MediaConcepts Pte Ltd
Jawad Riachi
Founder
@
Lucid Pay Limited
Elizabeth Sherstad
Customer Success Manager
@
Optii Solutions
Alexander Ploeger
Partner Manager
@
Betterspace GmbH
Vassilis Syropoulos
CEO
@
Juyo Analytics
Joonas Ahola
CEO & Founder
@
MeetingPackage
SEROM KIM
Team Manager
@
RACOS SYSTEM
Rob Coulthard
GM
@
Eigen Development Ltd
Ribhu Chawla
Assistant General Manager, Hospitality
@
Glowing.io
Xavier López
COO
@
EISI SOFT
Albert Cadena
CEO
@
Guestmate
Augusto Guitard Lejarreta
Product Owner
@
STAY
Martin Lebrun
Content Marketer
@
Bowo
Sudheer Thakur
CEO
@
HelloShift
Cristina Hernandez
Strategic Partnerships
@
Hotelverse
Sofia Oswald
Account Manager
@
NO PAPER SOLUTION
Marco Magnani
Sales Manager
@
PassportScan Ltd.
Shafquat Khan
Vice President, Travel and Hospitality
@
Sciant AD
Artem Shatalov
Co-Founder & Head of Design
@
Dark Horse Solutions LLC
Jacob Luster
Head of Product
@
Way
Charlie Mohn
Director of Marketing
@
Canary Technologies
Francis Garcia
VP Business Development & Marketing
@
VenueLytics
Sabrina Frech
Co-Founder & Operational Manager
@
mySimpleClient GmbH
Ryan Kanoknukulchai
COO
@
Akia
Tomas Broucek
Partnership Director
@
MyStay
Gokcay Kepekci
Product Manager
@
Protel A.S.
Adeline Le Cornec
Customer Success Manager
@
Rate Yield
Stephen Burke
Founder & CEO
@
RobosizeME
Adir Ron
CMO
@
Duve
Morris Soued
CTO
@
Humantouchsystem
Stephen Wells
Director of Marketing
@
V3cubed Pty Ltd
Gonzalo Arreche
CTO
@
OK2Charge
Markus Mueller
Managing Director
@
GauVendi
Sinisha Kokot
Director
@
BroadVision
Ian Sloan
VP Strategic Partnerships
@
SHR Group
Frank Zimmermann
CTO
@
SmartHOTEL
Juan Sanmiguel
CEO
@
Hotelbird
Tiago Araújo
CEO
@
HiJiffy
Lucien Semaan
Founder & Managing Director
@
CrystalStat
Tzafrir Blonder
CEO
@
UpStay
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News
Oracle Hospitality
8 months ago
UMusic Hotels Tunes Up Its Operations with Oracle Cloud Applications
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8 months ago
Oracle Hospitality OPERA Cloud Selected by Accor for Global PMS
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Resorts World Las Vegas Bets on Oracle OPERA Cloud
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Accor Simplifies Event Selection and Booking Process with Oracle Cloud
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Sercotel Transforms its Operations with Oracle Cloud
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Absolute Hotel Services Chooses Oracle to Drive Efficiency and Revenue
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1 year ago
Oracle Named a Leader in IDC MarketScape Worldwide Hotel Point-of-Sale Software 2024 Vendor Assessment
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1 year ago
Thon Hotels pioneers “big bang” adoption of Oracle OPERA Cloud PMS
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1 year ago
Guest Engagement and Merchandising Capabilities Now Available in Oracle OPERA Cloud Hospitality Platform
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1 year ago
Orascom Reimagines its Staff and Guest Experiences with Oracle Cloud
Oracle Hospitality
1 year ago
Hyatt Selects Oracle OPERA Cloud as Property Management System for its Global Properties
Oracle Hospitality
2 years ago
Oracle Hospitality Hotel Merchandising Solution to be Offered to Choice Hotels International’s Portfolio of Upscale Hotels
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2 years ago
Pro-invest Group Standardizes its Hotels on Oracle Cloud
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2 years ago
Oracle Cloud to Help Elevate Property Management for Marriott International
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2 years ago
ONYX Hospitality Group Accommodates Growth with Oracle Cloud
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2 years ago
Auburn University and Ithaka Hospitality Partners Offer Hands-On Learning for Future Hoteliers with Oracle Cloud
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2 years ago
Gervasi Vineyard Uncorks Exceptional Guest Experiences with Oracle Cloud
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2 years ago
VAI Resort Taps Oracle Cloud to Deliver Rock-Star Guest Experiences
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2 years ago
Entourage sur-le-Lac Resort Improves Customer Service and Marketing through Successful Digital Transformation
Oracle Hospitality
2 years ago
EOS Taps Oracle Cloud to Supercharge Hotels and Resorts
Oracle Hospitality
2 years ago
Minor Hotels Upgrades to Oracle Cloud to Better Serve its Guests
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2 years ago
Mercan Properties invests in cloud hotel POS for greater portfolio flexibility
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2 years ago
Scandic to Implement Cloud-Based Oracle Solution for Better Guest Experiences and Higher Efficiency
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2 years ago
Minor Hotels Upgrades to Oracle Cloud to Better Serve its Guests
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2 years ago
Norway's Solstrand Hotel undergoes a digital transformation with OPERA Cloud
Oracle Hospitality
2 years ago
Hotel Mesikammen nets a broader audience with Oracle Hospitality Distribution
Oracle Hospitality
2 years ago
Predator Ridge tackles IT challenges, labor shortage with OPERA Cloud
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2 years ago
Fontenille taps Oracle cloud technology to gain portfolio insights in real time
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2 years ago
Fairmont Tremblant "yields up" revenue by automating upsells with Oracle Nor1
Oracle Hospitality
2 years ago
The Great Southern Hotel taps OPERA Cloud PMS to boost occupancy and discovers its future
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2 years ago
OPERA Cloud’s Revelations Transform Business at Starling Hotel Geneva
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2 years ago
Oracle Cloud Drives Hotel Industry Automation and Efficiency with New Integrations
Oracle Hospitality
3 years ago
Oracle Named a Leader in IDC MarketScape Worldwide Hospitality Property Management Systems 2022 Vendor Assessment
Oracle Hospitality
3 years ago
Outrigger Hospitality to move its portfolio to OPERA Cloud to gain speed and agility
Oracle Hospitality
3 years ago
BWH Hotel Group® Makes Oracle OPERA Cloud Available to All Hotels
Oracle Hospitality
3 years ago
Hotels Worldwide Check-In to OPERA Cloud Property Management System
Oracle Hospitality
3 years ago
Recapturing Sales and Catering Revenue: Technology's Vital Role
Oracle Hospitality
3 years ago
Hospitality in 2025: Automated, Intelligent...And More Personal
Oracle Hospitality
4 years ago
Auburn University and Ithaka Hospitality Partners Offer Hands-On Learning for Future Hoteliers with Oracle Cloud
Oracle Hospitality
4 years ago
Merlin Entertainments Taps Oracle to Boost the Magic at its Hotels and Attractions
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4 years ago
IHG® Hotels & Resorts Taps Medallia Zingle to Create Exceptional Guest Experiences In The Moment
Oracle Hospitality
4 years ago
iVvy Turns to Hapi to Centralize Sales and Catering Data
Oracle Hospitality
4 years ago
OPERA Cloud Property Management is on the Itinerary for Hotels Worldwide
Oracle Hospitality
4 years ago
2021 Hospitality Benchmark Report
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5 years ago
Wyndham Becomes First Major Hotel Company to Begin Rollout of Oracle’s OPERA Cloud Globally
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5 years ago
A Data-Driven Look at Hospitality's Recovery
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5 years ago
Oracle Cloud Supports Arlo Hotels Growth in a New Age of Hospitality
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5 years ago
Oracle Joins American Hotel & Lodging Association Board of Directors
Oracle Hospitality
5 years ago
Oracle buys Nor1
Oracle Hospitality
5 years ago
Oracle Ecosystem Ignites Innovation to Accelerate Hospitality Recovery
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5 years ago
Hotel 2025: Emerging Technologies Destined to Reshape Our Business
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Oracle Hospitality has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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