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OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
92% recommended by 615 hotels
Bell - AI powered product analyst
I analyzed all of Oracle Hospitality’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Oracle's Opera PMS is a comprehensive property management system that enhances hotel operations through cloud-based integration and mobility. It simplifies reservations, check-ins, and housekeeping management, optimizing workflow and improving guest satisfaction. However, some users note cost and complexity as barriers, particularly for smaller hotels. The system's robust analytics and real-time data updates support revenue optimization and efficient decision-making.
Industry experts recommend Oracle Hospitality's OPERA PMS for its unparalleled functionality, robust API integration capabilities, and adaptability to various property types and sizes. Unique features include the Oracle Hospitality Integration Platform (OHIP), which enhances interoperability, cloud migration offering scalability, and comprehensive functionality for both property management and F&B services. Critical feedback highlights the complexity of implementation, learning curve for new users, and occasional challenges with customer support responsiveness.
What Types of Hotels Oracle Hospitality is Popular For
Size
5 |
X-Small (1-9 room)
68 |
Small (10-49 room)
116 |
Mid-Sized (50-99 room)
528 |
Large (100-499 room)
107 |
X-Large (500+ room)
Country
196 |
India
121 |
Italy
114 |
United States
37 |
Singapore
33 |
China
30 |
Germany
29 |
Malaysia
27 |
Maldives
27 |
Vietnam
14 |
France
13 |
Spain
13 |
Indonesia
12 |
Philippines
12 |
United Kingdom
12 |
United Arab Emirates
11 |
Mexico
10 |
Australia
10 |
Taiwan
9 |
Cambodia
8 |
Canada
8 |
Ireland
7 |
Sri Lanka
7 |
Thailand
6 |
Switzerland
6 |
Chile
5 |
Egypt
4 |
Argentina
4 |
Austria
3 |
Saudi Arabia
3 |
Peru
2 |
Nigeria
2 |
Bangladesh
2 |
Portugal
2 |
Japan
2 |
Qatar
2 |
Colombia
2 |
New Zealand
2 |
Hong Kong
1 |
Pakistan
1 |
Hungary
1 |
Romania
1 |
Iraq
1 |
Morocco
1 |
Zimbabwe
1 |
Tanzania
1 |
Algeria
1 |
Netherlands
1 |
Bhutan
1 |
South Africa
1 |
Norway
1 |
Palau
1 |
Jordan
1 |
Bahamas
1 |
Ecuador
1 |
Denmark
1 |
Uruguay
Type
523 |
Luxury Hotels
398 |
Branded Hotels
322 |
City Center Hotels
317 |
Resorts
307 |
Airport/Conference Hotels
283 |
Boutique Hotels
234 |
Bed & Breakfast & Inns
174 |
Limited Service & Budget Hotels
123 |
Hostels
44 |
Extended Stay & Serviced Apartments
29 |
Vacation Rentals & Villas
23 |
RV Parks & Campgrounds
18 |
Casinos
15 |
Motels
Region
414 |
Asia Pacific
215 |
Europe
133 |
North America
25 |
Middle East
17 |
South America
13 |
Oceania
7 |
Africa
1 |
Central America
Category
761 |
Property Management Systems
234 |
Hotel POS Systems
95 |
Upselling Software
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What is Oracle Hospitality?
Founded in 1977 | Headquarters in Columbia, Maryland | 3500 employees
Oracle OPERA PMS is a comprehensive property management system designed for hotel operations and distribution, leveraging robust cloud technologies. It enhances operational efficiency through dynamic dashboard customization, seamless integration with third-party systems, and scalable cloud architecture. The system supports extensive mobile capabilities, reducing training time and boosting staff productivity. It handles a wide range of tasks, from front office operations like check-ins and room management to back office functions like revenue management. OPERA’s real-time visibility and integration capabilities make it invaluable for improving guest experiences and overall hotel management.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Oracle Hospitality products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Oracle Hospitality's Provided Description:
"OPERA Property Management Suite (OPERA PMS) is an enterprise property management system for hotel operations and distribution based on cloud technologies. Secure, scalable, and mobile-enabled, the platform offers the comprehensive capabilities hotels need to deliver great guest experiences, improve operating efficiency, and enhance employee productivity. OPERA brings to the cloud the power of the OPERA software suite that leading hotels and casinos around the world have relied on for years to manage properties, hotel management, and distribution. Hoteliers leverage OPERA to provide a seamless check-in experience via front desk agent workflows. Real-time visibility is critical to success in the hospitality industry and Oracle Hospitality is a market leader in hospitality point-of-sale hotel software for both independent boutique, independent hotels, hotel chains, and multi property hotel groups. OPERA integrates directly with your channel manager and hundreds of other hospitality solutions. OPERA property management system can handle everything from front office tasks like cancellations, room blocking and rooms management to guest service essentials like guest profiles and even back office functionality like revenue management. Oracle Hospitality is a proud AHLA Platinum Partner."
Not sure if Oracle Hospitality is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Guest focused PMS
Guest focused PMS
Tackle a full spectrum of hotel operations tasks. Accelerate check-in and checkout, better manage housekeeping and maintenance, and use mobile devices to enhance guest service anywhere, anytime.
Banquets & events
Banquets & events
Support your sales staff—even when they’re on the go—with access to key information, including inventory, catering, and room blocks.
Room service & upgrades
Room service & upgrades
OPERA Cloud's AI-driven upsell functionality enables staff to present personalized upgrade and service offers throughout the guest journey, including pre-arrival, mobile check-in, and front desk interactions. Offers are seamlessly integrated into staff workflows, ensuring every qualified guest receives relevant services. This approach supports consistent merchandising, drives ancillary revenue, and enhances the overall guest experience.
Reporting & Analytics
Reporting & Analytics
Gain insights from data captured across the business—including hotel operations, revenue management, sales, marketing, and catering—to make quick and informed decisions.
OPERA Cloud Mobile
OPERA Cloud Mobile
OPERA Cloud Mobile extends various OPERA Cloud features to smartphone devices. Based on the active OPERA Controls, you can use the housekeeping task companion for your assigned task sheet, update room status, post articles to rooms and manage room maintenance tasks.
Vacation Ownership
Vacation Ownership
OPERA Cloud offers key capabilities to manage mixed-use properties, including condominium units and hotel rooms. It also allows the addition of vacation rentals to OPERA Cloud’s full range of PMS capabilities.
Track and Manage Guest Items
Track and Manage Guest Items
Easily manage guest items including luggage, parcels, valet, and lost and found with Track It in OPERA Cloud. Requests can be linked to guest reservations and assigned to staff for seamless tracking and resolution. Accessible from desktop or mobile, Track It simplifies operations and helps ensure nothing gets missed, enhancing both staff efficiency and the guest experience.
OPERA Cloud Sales and Event Management centralizes group rooms and events into one platform, simplifying operations across departments. Sales teams can manage leads, accounts, and activities, while event teams plan and deliver meetings and banquets with flexible tools. Real-time access to inventory, mobile-enabled functionality, and seamless group booking workflows help hotels optimize space, streamline collaboration, and drive revenue, whether for corporate meetings, weddings, or large tour groups.
OPERA Cloud Distribution centralizes channel management, connecting rates and availability across direct and indirect channels, including online travel agents (OTAs) and global distribution systems (GDS), from a single system. Designed for speed and scalability, it enables hotels to respond quickly to demand, activate new channels instantly, and streamline operations while driving revenue across all distribution points.
Oracle Hospitality OPERA Cloud Loyalty enables hotels to deliver an exceptional guest experience and maximize customer loyalty by centrally gathering and managing guest data. Profile management capabilities ensure one true source of guest data, minimizing duplicate records and ensuring that guest preferences are recorded and shared across multile properties. With OPERA Cloud Loyalty, you can also create felxible loyalty programs that maximize repeat business by offering rewards to your most valued guests.
OPERA Cloud Central connects contact centers, sales, loyalty programs, and distribution channels in one centralized system. It empowers corporate and regional teams with shared access to guest, rate, and availability data, enabling faster bookings and consistent service across properties. By uniting front and back office operations, it delivers an integrated, enterprise-wide view that drives efficiency, maximizes revenue, and supports seamless collaboration between headquarters and hotel teams.
Drive revenue and enhance the guest experience with Nor1’s AI-powered upselling in OPERA Cloud. Present personalized offers, room upgrades, amenities, services, and more, across key touchpoints like pre-arrival, mobile check-in, and the front desk. Boost engagement and increase RevPAR through targeted merchandising.
PREMIUM ADD-ON
Q2 '26 Property Management Systems Survey Insights
Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport for its one-place control of OTAs and direct bookings, plus a mobile app that lets staff manage reservations away from the desk.
Mews is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, with reviewers pointing to its open API and Marketplace that let teams connect the rest of the stack without extra middleware.
Mews is a top Property Management Systems pick among Large on HotelTechReport, and hoteliers point to Mews Multi-Property, which keeps rates, users and segments consistent across properties without adding staff.
Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport for its one-place control of OTAs and direct bookings, plus a mobile app that lets staff manage reservations away from the desk.
Mews is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, with reviewers pointing to its open API and Marketplace that let teams connect the rest of the stack without extra middleware.
Mews is a top Property Management Systems pick among Large on HotelTechReport, and hoteliers point to Mews Multi-Property, which keeps rates, users and segments consistent across properties without adding staff.
Oracle Hospitality - Q2 '26 Property Management Systems Survey Insights
By hotel size
Oracle Hospitality is ranked #18 of 51 for Small in Property Management Systems63 reviews, 91% recommendPopular alternatives: Cloudbeds, ThinkReservations, Mews and 47 others
Oracle Hospitality is a top Property Management Systems pick among small hotels on HotelTechReport, with hoteliers pointing to its migration support, full checklist, timeline, and repeated Zoom calls that helped get Opera Cloud live without losing nights-team coverage.
Oracle Hospitality is ranked #2 of 45 for Mid-sized in Property Management Systems323 reviews, 92% recommendPopular alternatives: Mews, HOTELTIME, Cloudbeds and 41 others
Oracle Hospitality is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, with reviewers pointing to cloud access without local servers and no VPN, which lets staff check in from a phone or tablet and work from anywhere on property.
Oracle Hospitality is ranked #1 of 24 for Large in Property Management Systems261 reviews, 91% recommendPopular alternatives: Mews, Cloudbeds, HOTELTIME and 20 others
Oracle Hospitality is a top Property Management Systems pick among large hotels on HotelTechReport, because hoteliers point to OPERA Cloud running multiple properties off one central database for chains that want one view of guest data and less duplication.
RV Parks & Campgrounds
94%
recommended by
21
RV Parks & Campgrounds
Casinos
85%
recommended by
12
Casinos
Motels
92%
recommended by
11
Motels
Achievements
Trending Product
This vendor's trending score is rising, Oracle OPERA PMS is the #10 most trending product in the Property Management Systems category (out of 345) and the #193 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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The team of consultants from Oracle were very helpful and also managed expectations with the migration. Would not have been possible without their support.
What do you dislike or think could be improved?
I believe the import from accelerator could be better and the I think that OPERA Cloud still has a long way to go in terms of ergonomics and user-friendliness.
3.0
Average
Ease of Use
2.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
3.0/5
The team of consultants from Oracle were very helpful and also managed expectations with the migration. Would not have been possible without their support.
Overall, good products but definitely can be better in the future. Hope this review will help the team to meet client's requirement thus increasing product satisfaction. Jeannie/Consultant is very helpful and guide us throughout the migration process (pre & post). The trainer assigned to our property/Kash, need more training and should be more interactive with the participants.
Reservations Manager
from
500+ room
Bed & Breakfast & Inn
in
Petaling Jaya
(Malaysia)
New items that I figured out and ease the work process:
1. The rate override - reduce rate code creations
2. The import rooming list by using the excel sheet
3. Merging duplicate profiles-can choose multiple profile at one time
4. Item inventory- accurate tracking availability for extra bed, cots, etc
5. Tiles- can add on/removed based on your preferences
6. Can access from anywhere as long there's internet
What do you dislike or think could be improved?
There are lots of things can be improved:
1. Booking search- For example by arrival date-not able to sort the name by alphabetical, room type, date, etc. Same goes with group rooming list.
2. Too much of mouse clicking - need to click to view certain info, to update/edit, to delete, to save. Delayed the work process. Good if can minimized this process - save time!
3. Restrictions - Cannot split either by rate code or room category. All mixed up!
4. Auto logout after 15 minutes
5. Report- should be able to custom certain reports rather need to access R&A
6. Cancelled booking- CANCELLED status should be highlighted in RED (font color) and make it BOLD (be able to differentiate between active & cancelled bookings)
7. Basic Search field- should be able to trace by insert multiple confirmation number at one time.
8. Copy Reservations- some details not captured/missing in the copied booking (new bookings)
9. Some details in booking cannot be re-arrange due to setting limitations. Control panel/Personalized button also not helping.
2.5
Poor
Ease of Use
2.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
5.0/5
New items that I figured out and ease the work process:
1. The rate override - reduce rate code creations
2. The import rooming list by using the excel sheet
3. Merging duplicate profiles-can choose multiple profile at one time
4. Item inventory- accurate tracking availability for extra bed, cots, etc
5. Tiles- can add on/removed based on...
Optimized workflows by harnessing Opera Cloud’s automation and cloud-based accessibility, reducing manual bottlenecks and enabling faster guest service
IT Executive
from
500+ room
Bed & Breakfast & Inn
in
Petaling Jaya
(Malaysia)
Cloud Accessibility.
Staff can access the system anytime, anywhere—whether at the front desk, back office, or even remotely. This flexibility is a game-changer compared to older, server-based setups.
What do you dislike or think could be improved?
Reporting & Analytics.
Reports are comprehensive but sometimes complex to generate. Simplified dashboards and predictive analytics could help managers make faster, data-driven decisions.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
2.0/5
ROI
4.0/5
Implementation
5.0/5
Cloud Accessibility.
Staff can access the system anytime, anywhere—whether at the front desk, back office, or even remotely. This flexibility is a game-changer compared to older, server-based setups.
Claud really makes my work much easier. Reports download fast, and sending statements and reminders takes just a few clicks. The whole process is smoother, and the customized reports help a lot with our management needs. Official receipts can also be generated after posting, which keeps everything organized.
The e-invoice process is super smooth too — no hassle sending to MyTax.
Big thanks to Jeannie Koh for her clear guidelines during migration night. Her support really helped everything run successfully.
What do you dislike or think could be improved?
Credit Card Handling: Allow sorting of credit card transactions when transfers, or enable downloading credit card transfer transactions to an Excel file for easier reconciliation.
Deposit Posting View: Provide a way to view all deposit postings in one place, with clear identification of the payment method (bank transfer or credit card).
Arrival Date Control: Currently, when we change the “arrival from” date, the “arrival to” date changes automatically. This creates extra work for us, so it would be helpful to have an option to disable this auto-change.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
Claud really makes my work much easier. Reports download fast, and sending statements and reminders takes just a few clicks. The whole process is smoother, and the customized reports help a lot with our management needs. Official receipts can also be generated after posting, which keeps everything organized.
The e-invoice process is super...
This is the most commonly used system in Singapore and the consultants were very helpful in supporting the hotel and making sure we go live on the date we want. It gives our IT some relief as well in managing the solution as patches/backups are done by Oracle directly.
What do you dislike or think could be improved?
Introduce more customized and productive solutions eg. AI and of cos free or good price for customers like us to enjoy using the solution.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
This is the most commonly used system in Singapore and the consultants were very helpful in supporting the hotel and making sure we go live on the date we want. It gives our IT some relief as well in managing the solution as patches/backups are done by Oracle directly.
Everything was so perfect from beginning of initial commercial discussion till sign off of completion report. Each level of team members involved were so professional and overall journey was made so smooth during this migration from our On Premise to Cloud PMS and POS.
What do you dislike or think could be improved?
Downtimes during maintenance window can be planned to reduce to have better uptime for end users, specially when it is the rush hour at respective hotel. Team members are full of pressure to service the guest and if it is maintenance window they get restless and worried of handling the situations.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Everything was so perfect from beginning of initial commercial discussion till sign off of completion report. Each level of team members involved were so professional and overall journey was made so smooth during this migration from our On Premise to Cloud PMS and POS.
- Client relation is good. - Support is done professionally with proper historical data. - Self training information is sufficient as long as user has the motivation to look for what they need. - IT has lesser support cases to attend toas user is able to reach out to support directly.
What do you dislike or think could be improved?
- Support ticket escalation should be automatic as in, if a ticket is opened for too long, it should be escalated to next level for follow up without user reaching out. - Lesser server maintenance time.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
3.0/5
ROI
3.0/5
Implementation
4.0/5
- Client relation is good. - Support is done professionally with proper historical data. - Self training information is sufficient as long as user has the motivation to look for what they need. - IT has lesser support cases to attend toas user is able to reach out to support directly.
User friendly property management portal with endless integrations with third parties. Ease of access, any user is able to engage and learn the system. Speed and functionality are superb.
What do you dislike or think could be improved?
Support, the process should be unified so that all teams within the support structure can address issues. Direct responses from responsible parties.
3.5
Average
Ease of Use
5.0/5
Customer Support
3.5/5
ROI
4.0/5
Implementation
5.0/5
User friendly property management portal with endless integrations with third parties. Ease of access, any user is able to engage and learn the system. Speed and functionality are superb.
The 2 consultants. I can’t speak highly enough of Xin Dai and Colin — they have truly been the best consultants I’ve ever worked with. Their expertise, responsiveness, and dedication to ensuring our success have been exceptional from start to finish.
They not only provided excellent technical support but also took the time to understand our unique business needs and challenges, offering practical, well-thought-out solutions at every stage. Their professionalism and positive attitude made the entire project experience both productive and enjoyable.
What do you dislike or think could be improved?
While report generation currently takes a relatively long time and could benefit from performance optimization, the overall system experience is an improvement compared to Opera V5.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The 2 consultants. I can’t speak highly enough of Xin Dai and Colin — they have truly been the best consultants I’ve ever worked with. Their expertise, responsiveness, and dedication to ensuring our success have been exceptional from start to finish.
They not only provided excellent technical support but also took the time to understand ou...
- Transaction codes generate, we can test and see the result quickly.
- Report scheduler.
What do you dislike or think could be improved?
- Mobile check-in, which allow to have Guest check-in on the way or in room, no need to stop by at Lobby.
- eSignature on RegCard and Billing, allow guest to sign on tablet which save paper.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
- Transaction codes generate, we can test and see the result quickly.
- Report scheduler.
The integration between Oracle Hospitality PMS and Dataria’s BI works extremely well when it comes to centralising hotel data and turning it into actionable insights for day-to-day decision-making.
One of the strongest points is the speed and clarity with which the BI processes operational and revenue information. Having reservations, occupancy, ADR, pickup and distribution data connected directly with the PMS allows the team to work with reliable, real-time information without depending on manual reports or fragmented spreadsheets.
May 12, 2026,
Némesis Zerga
has tried
Oracle Hospitality
The integration between Oracle Hospitality PMS and Dataria’s BI works extremely well when it comes to centralising hotel data and turning it into actionable insights for day-to-day decision-making.
One of the strongest points is the speed and clarity with which the BI processes operational and revenue information. Having reservations, occupancy, ADR, pickup and distribution data connected directly with the PMS allows the team to work with reliable, real-time information without depending on manual reports or fragmented spreadsheets.
Matti Rautanen
CMO
@
MeetingPackage
November 25, 2022,
Matti Rautanen
occassionaly uses
Oracle Hospitality
Oracle OPERA Property Management System is widely used globally because it fulfills many needs of different venue operators. If you are a hotelier, you probably know Oracle OPERA PMS. It is the bedrock of data management for many worldwide.
Joonas Ahola
CEO & Founder
@
MeetingPackage
December 12, 2022,
Joonas Ahola
heard from clients about
Oracle Hospitality
Allows hotels to easily manage their Meetings and events operations, food & beverage items and meeting room inventory. It is well connected to many 3rd party solutions like with MeetingPackage that allows the online sales of M&E with direct connectivity to Opera.
Mike Schmitt
CEO
@
Clairvoyix
July 16, 2021,
Mike Schmitt
heard from clients about
Oracle Hospitality
Oracle Hospitality's Opera is a leading PMS' in the hospitality industry, and we know first hand that the Oracle Hospitality Opera PMS captures a significant amount of relevant marketing data from their property clients.
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
October 29, 2020,
Olga Tolle-Rodrigues
heard from clients about
Oracle Hospitality
Oracle Hospitality offers a robust suite of technology for the travel industry. Their solutions optimize hotel management and offers innovative solutions that accelerate growth for clients, from independents to global chains.
Haley Martin
Sr. Director of Marketing
@
ALICE
November 6, 2020,
Haley Martin
heard from clients about
Oracle Hospitality
Oracle Hospitality's OPERA PMS is a system for all types of lodging properties. It has deep functionality, an easy to use interface, and mobile-enabled services. OPERA PMS is a robust platform that helps hotels grow.
Hannah Scott
Content Marketing Manager
@
INTELITY
November 13, 2020,
Hannah Scott
heard from clients about
Oracle Hospitality
Opera is a long-time integration partner of ours and we’ve had nothing but good experiences with their team. Their PMS and POS are extremely reliable and their integrations are strong: together, we’ve worked to enable full-flow mobile check-in and check-out, passing payment tokens, folio review, and more.
Virginie Boulé
Partnership Manager
@
Adyen
November 17, 2020,
Virginie Boulé
heard from clients about
Oracle Hospitality
Oracle Hospitality and F&B is a great partner to work with many reasons:
- International presence
- Richness of the OPI integration with Adyen
- Large experience in both the hospitality and F&B business
- Knowledgeable and friendly sales team
Rodd Herron
VP Strategic Partnerships
@
Cendyn
July 12, 2021,
Rodd Herron
has seen a demo of
Oracle Hospitality
OPERA PMS provides hoteliers of all sizes and complexities with a functionality rich application to manage their business and drive revenue growth through intuitive screens and guest centric focus.
Peter Hinds
CTO
@
P3 Hotel Software
December 1, 2022,
Peter Hinds
regularly uses
Oracle Hospitality
Opera really is the industry standard! Often copied but never equalled. I always say that if you see an Opera stand at a trade conference their sub-header says it all "40 years of experience" - it really can do just about anything you need it to do.
Niall Maloney
Head of Client Services
@
P3 Hotels
December 1, 2022,
Niall Maloney
regularly uses
Oracle Hospitality
The Opera PMS is our favored PMS for integrations. We have a lot of experience with OWS and we are also integrating with the new OHIP interface which allows even more areas of functionality to be made available to partners.
December 5, 2022,
Sharon Hales
regularly uses
Oracle Hospitality
Working with Opera Cloud OHIP integrations allows an easy to provision, seamless integration that allows us to work with quickly and efficiently on new integrations and enhancing functionality for both the hotel staff and the service they deliver to their guests.
Mattia Zanella
Strategic Partner Manager
@
Adyen
December 12, 2022,
Mattia Zanella
heard from clients about
Oracle Hospitality
Opera PMS is a complete and advanced suite for hotels, it unlocks value for different type of users by delivering insightful reports and clear inventory overview (FOMs, Revenue, Housekeeping and Leadership).
The PMS can be adapted to the needs of the property and can help ensuring that every actor in the hotel is engaging with the guest leveraging the same reliable information.
Olga Tolle-Rodrigues
Sr Manager, Global Alliances
@
IDeaS
December 13, 2022,
Olga Tolle-Rodrigues
heard from clients about
Oracle Hospitality
OPERA solutions allow hoteliers to orchestrate the many facets of their business—including reservations, loyalty, and sales and catering—to elevate guest service and increase profitability. Designed for flexibility, OPERA is the perfect fit for hotels of all types, from independent properties to international resorts.
December 18, 2022,
Sonali Deshpande
heard from clients about
Oracle Hospitality
We have had extensive experience as a partner working with Opera PMS both on premise as well as cloud. We have built out several interfaces over the years including OHIP with Opera Cloud and have had a smooth experience with respect to onboarding, solving challenges and releasing the product to our customers. Oracle team has been a pleasure to work with and they have created a versatile, intuitive and easy to use platforms for partners and excellent products for the hospitality industry.
Cesar Diez Rivera
VP Global Business Development
@
FREEDOMPAY
December 21, 2022,
Cesar Diez Rivera
has tried
Oracle Hospitality
All tasks needed at a hotel or hotel chain levels, from inventory control, Multiproperty, connectivity with 3rd party solutions, reporting and analytics, Food & Beverage solutions, Coud services, etc.
Abhilash Sreekumar
Director - Sales & Projects
@
Samsotech International
January 3, 2023,
Abhilash Sreekumar
regularly uses
Oracle Hospitality
Both Opera PMS and Micros Restaurant POS systems are exceptional software's that has significantly changed the way how a hotel's front office, back office and their outlets operate. The core advantages of these solutions are their flexibility to property specific customizations, reliable modules and their stability in performance. It just works! Samsotech works very closely with Oracle Opera PMS & Micros POS software and enhances Oracle customer experiences by offering value added, certified products and interfaces to these Oracle systems.
David Gerrard
Lead Integrations Product Manager
@
Duetto
June 17, 2021,
David Gerrard
occassionaly uses
Oracle Hospitality
The Opera PMS is the benchmark of the industry for a reason. It is incredibly full-featured and is used by leading hotels around the world. The various features in terms of reservations, blocks, inventory, packages, dynamic rates, and the type of custom pricing that Duetto thrives with, are all supported by Opera.
Darko Vukovic
CEO
@
PolyAPI
November 22, 2023,
Darko Vukovic
regularly uses
Oracle Hospitality
Exposing an extensive set of APIs via OHIP which can be used to build all kinds of powerful use cases on top, like booking engines, AI agents, automations, integrations, orchestrations.
The team is also very helpful, responsive and knowledgeable.
Debra Wolman
GVP Americas
@
Duetto
December 6, 2023,
Debra Wolman
heard from clients about
Oracle Hospitality
Oracle is the gold standard in the industry for PMS. They have the most robust offering with all the bells and whistles any hotel, resort or casino would need. They are rolling out their cloud version this year which will be the best in class cloud PMS in the market.
John Lingos-Webb
Global Partnerships & Alliances
@
Duetto
December 6, 2023,
John Lingos-Webb
heard from clients about
Oracle Hospitality
OPERA remains the most robust and full-featured PMS on the market. They have unparalleled functionality, connectivity, and coverage around the world. In my opinion, there is still no competitor when it comes to functionality.
Debra Wolman
GVP Americas
@
Duetto
November 22, 2024,
Debra Wolman
heard from clients about
Oracle Hospitality
Oracle provides the gold standard for PMS in the industry. Their new cloud product, OHIP, is bringing that to the next level. At Duetto we have an incredibly strong integration between our platform and theirs which provides so much value to our mutual customers.
Sílvia Casals Bosch
Partnerships Coordinator
@
Bookboost AB
December 3, 2024,
Sílvia Casals Bosch
has seen a demo of
Oracle Hospitality
Oracle Hospitality does a great job of providing reliable and scalable solutions for the hospitality industry. Their property management systems make it easier to handle everything from reservations and front desk tasks to housekeeping and financial operations.
Valyn Perini
Vice President, Partnerships and Marketing
@
Nor1, Inc.
September 8, 2020,
Valyn Perini
occassionaly uses
Oracle Hospitality
Opera is known for its functionally rich PMS, providing critically important features to larger or more complex properties. Nor1, the industry's leading upsell provider, has thousands of customers using Opera, and our two-way, real-time integration with Opera provides value to our customers in the form of reliable automation and reduced overhead.
Lola Feiger
Director of Marketing
@
ALICE
December 2, 2019,
Lola Feiger
heard from clients about
Oracle Hospitality
Oracle Hospitality’s OPERA Cloud Services (OPERA PMS) works well for enterprise businesses looking for a complete platform to run their hotel operations. It simplifies your IT infrastructure, allowing staff to focus on providing superior guest services. The user interface is easy to use and has mobile-enabled services.
Isobel Beese
Director Partnerships and Integrations
@
NextGuest CRM
September 3, 2020,
Isobel Beese
regularly uses
Oracle Hospitality
NextGuest CRM (Serenata IntraWare GmbH) have a 20+ years history of co-operation with Oracle Hospitality. The robust two-way integration that exists between our platforms allows us to gather the information that we need to provide our CRM customers with in depth data on their guests that can be used to drive best-in-class personalisation, campaigns and build guest loyalty. Our partnership truly is one built on ensuring that we deliver the best possible service to our joint customers. The Oracle Hospitality Team are knowledgeable and very supportive for all projects that we undertake together ensuring that we have successfully implemented integrations and happy customers.
Mike During
Director
@
GuestTraction
September 3, 2020,
Mike During
has tried
Oracle Hospitality
Oracle encourages independent integration partners like GuestTraction to provide services to improve both the guest experience and hotels profitability. In the COVID-19 world, this enables hotels to adjust their operation to meet new demands while improving efficiencies to enhance the guest experience while reducing operating costs. With GuestTraction's contactless technologies, Oracle Hospitality can achieve this. Similar to the airline industry, the traditional check-in desk becomes obsolete with the gust checking in and settlement made prior to arrival.
Thomas Landen
Director of Partnerships
@
Revinate
September 17, 2020,
Thomas Landen
regularly uses
Oracle Hospitality
OPERA Property Management Suite just offers a breadth of functionality and options. It is a robust and reliable systems that offer integrations to pretty much every other hotel technology used in the industry.
Pernilla Brodd
CMO
@
Zaplox
September 17, 2020,
Pernilla Brodd
heard from clients about
Oracle Hospitality
As an Oracle Hospitality Gold Partner and integration partner we can confirm that OPERA has the ability to easily customize functions based on the hotel's needs. Through the Zaplox integration, OPERA users are able to offer guests a contact-free mobile guest journey with mobile check-in/checkout and mobile keys.
John Bowen
CEO
@
MediaConcepts Pte Ltd
September 17, 2020,
John Bowen
regularly uses
Oracle Hospitality
It has an amazing depth to it so that just about all scenarios are catered for. It has a good structure and is easy to understand how it all fits together. All in all it is a stable and solid product with some great support.
Jawad Riachi
Founder
@
Lucid Pay Limited
September 18, 2020,
Jawad Riachi
regularly uses
Oracle Hospitality
Proper operation requires a complete and reliable system, period. Opera has set too many standards in this industry and has survived the test of time. It has gone through many evolution, and it is still undergoing new ones. As a property management system, Opera has proved to be the most complete and robust product.
Elizabeth Sherstad
Customer Success Manager
@
Optii Solutions
September 29, 2020,
Elizabeth Sherstad
regularly uses
Oracle Hospitality
Our interface between Optii and Opera PMS allows us to share guest information with our users as well as constant room status updates. This important guest information allows our users to take excellent care of their guests and use our hotel service platform to its fullest potential.
Alexander Ploeger
Partner Manager
@
Betterspace GmbH
October 22, 2020,
Alexander Ploeger
heard from clients about
Oracle Hospitality
A high performing product in terms of reliability, user experience, surface and innovative strength!!! Thanks for the great support! It was a very fast and professional way of the integration process!
Vassilis Syropoulos
CEO
@
Juyo Analytics
October 4, 2020,
Vassilis Syropoulos
occassionaly uses
Oracle Hospitality
Even though Opera has been around for quite some time there is a real could transformation taking place. The new Opera API's are taking shape and comprehensive. For us as a vendor connecting is getting easier by the day. Furthermore we have yet to see a PMS that can truly cater for all countries and taking all local intricacies in consideration
Joonas Ahola
CEO & Founder
@
MeetingPackage
October 26, 2020,
Joonas Ahola
regularly uses
Oracle Hospitality
Opera Sales & Catering / PMS allows hotels to run their Group and Meetings & Event business efficiently. We highly recommend Opera for all hotels and venues that are heavy on Meetings & Events business as well as group business. Our core at MeetingPackage is to allow customers to book meeting rooms and related services as easily as hotel rooms. With Opera hotels have a good operational software while also they can utilise the MeetingPackage integration to offer instant booking of meeting rooms on their own website. The two-way integration allows hotels to have best in class booking process as well as operational software to streamline their operations.
SEROM KIM
Team Manager
@
RACOS SYSTEM
November 9, 2020,
SEROM KIM
regularly uses
Oracle Hospitality
I was grateful that we were provided constructive feedback related to our newly-developed products. The engineer helped us by keeping track of our process and details so that the product could be more user friendly.
Rob Coulthard
GM
@
Eigen Development Ltd
December 9, 2020,
Rob Coulthard
regularly uses
Oracle Hospitality
Eigen has integrated payments into both Oracle OPERA PMS and Oracle MICROS Point of Sales over numerous deployments. The Oracle products have the most comprehensive feature set in the industry and their products are rock solid and dependable . Oracle's well established partner program ensures customers will have access to best in class applications, such as Eigen's integrated payment solutions.
Ribhu Chawla
Assistant General Manager, Hospitality
@
Glowing.io
June 14, 2021,
Ribhu Chawla
occassionaly uses
Oracle Hospitality
So far, one of the smoothest integration experienced we have had. Thanks, Opera Cloud Team for innovating where it was needed the most! Documentation is well written and APIs are thoughtfully designed. Every use case that we could think of, was possible with the OHIP APIs.
Xavier López
COO
@
EISI SOFT
December 18, 2020,
Xavier López
heard from clients about
Oracle Hospitality
As partners of Oracle we are certified with this solution. From our point of view this product is one of the leaders on the market as PMS solutions. Robustness and reliability are one of its main characteristics
Albert Cadena
CEO
@
Guestmate
August 13, 2021,
Albert Cadena
has tried
Oracle Hospitality
Getting all the data we need to interact with hotels working with Oracle PMS hasn't been easy so far but now seeing Oracle taking the effort to create a next gen integration platform it's so great. The developer portal is fantastic and the way to integrate with a new customer environment is so smooth and easy. Congratulations to the team for the efforts and making the things easier.
Augusto Guitard Lejarreta
Product Owner
@
STAY
November 10, 2022,
Augusto Guitard Lejarreta
has tried
Oracle Hospitality
Both the PMS and the POS are some of the most widely used systems all over the world, if not the most. They are very well known by pretty much everybody in the industry and they are one must-have integrations for any hotel software provider.
Martin Lebrun
Content Marketer
@
Bowo
November 25, 2022,
Martin Lebrun
heard from clients about
Oracle Hospitality
This PMS is very well designed for multi-property purposes. The housekeeping module is very clear and increases the efficiency of the hotel's staff. It can be connected to many other tools and make your softwares work together.
Sudheer Thakur
CEO
@
HelloShift
December 8, 2022,
Sudheer Thakur
heard from clients about
Oracle Hospitality
Oracle Opera PMS helps hotels deliver awesome guest experiences and improve staff efficiency. They have been a great partner with HelloShift, offering hoteliers the essential software to enable guest engagement and operational efficiency.
December 5, 2022,
Cristina Hernandez
heard from clients about
Oracle Hospitality
With the Oracle Hospitality integration platform and the support offered by the integrations team , Slack channel available, it has become so much easier to complete the integration with any of the 3.500 APIs available. Overwhelming thanks to the direct help from the director of product management, Fabricio Ticino it was esier.
Sofia Oswald
Account Manager
@
NO PAPER SOLUTION
December 13, 2022,
Sofia Oswald
occassionaly uses
Oracle Hospitality
It allows you to see the status of the hotel regardless of where you are. An innovative hotel management cloud that empowers the modern hotelier to improve performance, maximize revenue and speed wait time.
Marco Magnani
Sales Manager
@
PassportScan Ltd.
December 13, 2022,
Marco Magnani
regularly uses
Oracle Hospitality
It's amazing how easy and effectively is connecting to Oracle's PMSs, especially Opera Cloud, that is writing a new page in the integrations history, making our life as a partner and integrator easier
Shafquat Khan
Vice President, Travel and Hospitality
@
Sciant AD
December 14, 2022,
Shafquat Khan
occassionaly uses
Oracle Hospitality
Equipped with a full set of features and possibilities to adapt to different business scenarios. It's very easy, intuitive, and User friendly. They offer some really good robust API that helps other vendors to have seamless connectivity.
Artem Shatalov
Co-Founder & Head of Design
@
Dark Horse Solutions LLC
December 19, 2022,
Artem Shatalov
heard from clients about
Oracle Hospitality
OHIP support team was responsive and helpful during our work on the integration with Opera PMS. Their slack channel turned out to be the most convenient way to communicate. Thank you very much for your cooperation.
Jacob Luster
Head of Product
@
Way
December 14, 2022,
Jacob Luster
heard from clients about
Oracle Hospitality
We integrated our SasS product with Oracle Cloud via OHIP and there were plenty of endpoints for us to interact with in order to customize the integration to our and our customer's needs. The postman collection was very helpful.
Charlie Mohn
Director of Marketing
@
Canary Technologies
September 25, 2020,
Charlie Mohn
occassionaly uses
Oracle Hospitality
OPERA is the most feature-rich PMS product on the market. Given it’s flexibility, it also is built to be future-proof as things change in hospitality. We see that hotels of all sizes are having success with OPERA.
Francis Garcia
VP Business Development & Marketing
@
VenueLytics
December 19, 2022,
Francis Garcia
has tried
Oracle Hospitality
Hotel PMS and Upsell capability. Oracle OPERA is one of the most comprehensive PMS software solutions on the market. The company's level of experience is extensive and highly valuable to any implementation and/or integration.
February 1, 2023,
Sabrina Frech
has tried
Oracle Hospitality
With the great support of the Oracle Partner Network Team we have been able to bring our integration, mySimpleClient Guest Registration, to the next level. We are now able to support customers running on Oracle Hospitality Cloud PMS.
Ryan Kanoknukulchai
COO
@
Akia
November 18, 2021,
Ryan Kanoknukulchai
heard from clients about
Oracle Hospitality
Oracle Hospitality Integration Platform makes it easy for us as a partner to directly integration with Oracle OPERA PMS, and it creates a very tight integration between Akia and OPERA.
With OHIP, we are able to sync our reservations for hotelier into Akia in near real-time and this allows Akia to maintain the freshest data to enable communication for hoteliers with their guests via text messaging.
Hoteliers who are looking for PMS should consider not only if the PMS can integrate with other partners, but the strength and the capabilities that can be enabled by a tight integration.
Tomas Broucek
Partnership Director
@
MyStay
November 25, 2021,
Tomas Broucek
regularly uses
Oracle Hospitality
Opera is a property management that orchestrates hotel operations, manages guest preferences, room inventory, and rates is a complex enterprise-level solution for large hotel operations yet leaves space for business partners focused on specific areas such as guest-facing communication, online check in, check-out, upselling, etc. Given its open architecture, an open API allows companies such as MyStay to accelerate innovation in the guest experience.
Gokcay Kepekci
Product Manager
@
Protel A.S.
November 17, 2022,
Gokcay Kepekci
regularly uses
Oracle Hospitality
Enterprise Management
Easy and best software to manage chain properties
Support
Sales & Catering. Sales & Catering is Opera's customer and event management platform and integrates directly with the main PMS application. ...
Multi-Property Support. ...
Mobile Technology. ...
Housekeeping & Maintenance. ...
Leading Security Standards. ...
Scalability.
Adeline Le Cornec
Customer Success Manager
@
Rate Yield
August 21, 2024,
Adeline Le Cornec
has tried
Oracle Hospitality
Opera Cloud PMS by Oracle is a fast and robust solution for any type of property in the hospitality field. Their reputation is up to the performances of their software, and I strongly believe that they are an asset to any property jumping along with them.
Stephen Burke
Founder & CEO
@
RobosizeME
December 12, 2022,
Stephen Burke
regularly uses
Oracle Hospitality
The new OHIP platform for Opera Cloud is an evolutionary advance for hotel property management system connectivity. The partner documentation and sandbox allow partners to integrate their software easily and effectively, broadly expanding the possibilities for hotel customers.
Adir Ron
CMO
@
Duve
December 12, 2022,
Adir Ron
heard from clients about
Oracle Hospitality
OPERA is one of the most advanced PMS's we have the pleasure of working with.
Specifically now with OHIP, it's very easy to connect to, pull date from, and sync data back into it. This makes integrations a breeze and is a crucial element of selecting a PMS.
Morris Soued
CTO
@
Humantouchsystem
December 13, 2022,
Morris Soued
regularly uses
Oracle Hospitality
Opera PMS and Simphony POS are the best known and most used products in hospitality and F&B environments, that allow the staff of a property to easily achieve their daily flows, including reservations, loyalty, sales and catering, menu ordering, payments, etc..
Stephen Wells
Director of Marketing
@
V3cubed Pty Ltd
November 3, 2022,
Stephen Wells
heard from clients about
Oracle Hospitality
In my view, Opera is the most comprehensive of all hotel PMSs around. The integration protocols and certification process was extremely comprehensive and thorough. The Oracle network has been very useful in providing information and assistance
Gonzalo Arreche
CTO
@
OK2Charge
December 1, 2022,
Gonzalo Arreche
regularly uses
Oracle Hospitality
It's been very easy to integrate with them and the support has been fenomenal. The system has a wide set of capabilities and puts you in control of everything through a friendly API. For us It's been a huge win and we are glad to be part of the Oracle Hospitality community.
Markus Mueller
Managing Director
@
GauVendi
November 25, 2022,
Markus Mueller
regularly uses
Oracle Hospitality
Great PMS. Overall sophistication of the system catering to all complex operational challenges. Obviously its long market presence gives it a large credibility and makes them a dear partner for us. Together we bring attribute-based selling and dynamic & feature-based inventory management solutions to our mutual customers.
Sinisha Kokot
Director
@
BroadVision
December 7, 2023,
Sinisha Kokot
regularly uses
Oracle Hospitality
Oracle Hospitality products are technologically forward thinking in the sense that they are aligned with modern day standards. Such standards include but are not limited to cybersecurity, scalability, accessibility and resilience.
Ian Sloan
VP Strategic Partnerships
@
SHR Group
December 6, 2023,
Ian Sloan
heard from clients about
Oracle Hospitality
Oracle's Opera PMS is an industry standard, used and trusted by so many hotels around the world. The move to Cloud has and the connectivity via OHIP is enabling the technology to make huge steps forward.
Frank Zimmermann
CTO
@
SmartHOTEL
November 24, 2023,
Frank Zimmermann
occassionaly uses
Oracle Hospitality
Here are some aspects in which Opera Cloud PMS performs well:
Opera Cloud PMS operates on a cloud-based infrastructure, providing users with accessibility from anywhere with an internet connection. This is particularly beneficial for hotel staff who need to access the system on the go.
The system allows centralized management of various hotel operations, including reservations, check-ins, check-outs, housekeeping, billing, and more. This centralized approach can enhance overall efficiency.
Integration with Third-Party Systems:
Opera Cloud PMS is often praised for its ability to integrate with various third-party systems, such as point-of-sale (POS) systems, channel managers, and revenue management tools. This integration capability can streamline overall hotel operations.
The system typically features a user-friendly interface, making it easier for hotel staff to navigate and use the software effectively. Intuitive interfaces can reduce training time for new users and improve overall productivity.
Opera Cloud PMS often provides robust reporting and analytics features. This enables hotel management to gain insights into key performance indicators, occupancy rates, revenue streams, and other crucial metrics for informed decision-making.
With the rise of mobile technology, Opera Cloud PMS usually offers mobile functionality. This can be especially useful for staff who need to perform tasks on mobile devices, improving flexibility and responsiveness.
The cloud-based nature of Opera Cloud PMS often makes it scalable, allowing hotels to adapt the system to their needs as they grow or change.
Juan Sanmiguel
CEO
@
Hotelbird
November 24, 2023,
Juan Sanmiguel
regularly uses
Oracle Hospitality
Great partnership - With the development of the OHIP interface, we will take our joint products to a new level. Hotel chains in particular will benefit from our joint development. We look forward to developing the partnership further.
Tiago Araújo
CEO
@
HiJiffy
November 24, 2023,
Tiago Araújo
has seen a demo of
Oracle Hospitality
Oracle OPERA PMS excels in streamlining hotel operations, Oracle MICROS POS enhances restaurant efficiency, and Nor1 by Oracle Hospitality is superb for maximizing revenue through targeted upselling excellence.
Lucien Semaan
Founder & Managing Director
@
CrystalStat
June 10, 2021,
Lucien Semaan
occassionaly uses
Oracle Hospitality
As an integration partner, I worked a lot with the Oracle team to connect with their API. What OHIP does well is that it provides us with a wide range of resources that allow us to collect and control every aspect and function within the Opera PMS. Their API is json based, very light, and integrates the "Business Events" of their legacy OXI.
Tzafrir Blonder
CEO
@
UpStay
September 24, 2020,
Tzafrir Blonder
heard from clients about
Oracle Hospitality
With Oracle's OPERA OXI Interface, UpStay can perform its magic on a fully automated and scalable basis. Opera allows UpStay to deploy 100% of its functionality to help hotels to optimize inventory, sell more upgrades and unlock untapped revenues.
Opera PMS is the marketing leader PMS because it offers the very deep functionality required to manage all types of hotels in the most geographies. This enables hotel companies with a global footprint to have a PMS solution that will meet their needs plus it is available in on prem, hosted or cloud. Opera has a multitude of options for integration, offering partners different opportunities to interact with the solution.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates the integration between Oracle Hospitality OPERA PMS and Dataria Revenue Technology is the quality and depth of the operational data that OPERA provides, combined with Dataria’s ability to transform that information into practical and accessible revenue intelligence.
Compared with other PMS solutions, OPERA stands out for the robustness of its ecosystem, the level of detail available across reservations, segmentation, distribution and operational workflows, and its reliability in more complex hotel environments. From Dataria’s perspective, this creates a much stronger foundation for BI analysis and revenue strategy execution.
The integration allows Dataria’s BI to work with highly granular and structured PMS data, which translates into more accurate dashboards, pickups, forecasting analysis and operational visibility. In many other PMS integrations, the limitation is not the BI itself, but the quality, consistency or accessibility of the source data.
May 12, 2026,
Némesis Zerga
has tried
Oracle Hospitality
What differentiates the integration between Oracle Hospitality OPERA PMS and Dataria Revenue Technology is the quality and depth of the operational data that OPERA provides, combined with Dataria’s ability to transform that information into practical and accessible revenue intelligence.
Compared with other PMS solutions, OPERA stands out for the robustness of its ecosystem, the level of detail available across reservations, segmentation, distribution and operational workflows, and its reliability in more complex hotel environments. From Dataria’s perspective, this creates a much stronger foundation for BI analysis and revenue strategy execution.
The integration allows Dataria’s BI to work with highly granular and structured PMS data, which translates into more accurate dashboards, pickups, forecasting analysis and operational visibility. In many other PMS integrations, the limitation is not the BI itself, but the quality, consistency or accessibility of the source data.
Matti Rautanen
CMO
@
MeetingPackage
November 25, 2022,
Matti Rautanen
occassionaly uses
Oracle Hospitality
Among many things, Oracle has a robust Sales & Catering module that can be used to handle event management and Meetings & Events -related business. MeetingPackage has a lot of data and features relating to M&E sales, and not many PMS providers can take this much data via integrations, but Oracle can.
Joonas Ahola
CEO & Founder
@
MeetingPackage
December 12, 2022,
Joonas Ahola
heard from clients about
Oracle Hospitality
Opera is much more broadly used than other PMS vendors. With the integration to MeetingPackage also with earlier versions of S&C as well as with the new OSEM clients can utilise the connectivity either through OWS or OHIP to integrate with MeetingPacakge.
Mike Schmitt
CEO
@
Clairvoyix
July 16, 2021,
Mike Schmitt
heard from clients about
Oracle Hospitality
The Opera PMS captures more marketing relevant data than other PMS's, and this is critical for targeted, personalized, and segmented marketing communications. Opera now features the Oracle Hospitality Integration Platform (OHIP) which makes integrating a CRM platform efficient, effective, and affordable.
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
October 29, 2020,
Olga Tolle-Rodrigues
heard from clients about
Oracle Hospitality
Oracle Hospitality offers a breath of innovative solutions that is unique and bring 40 years of experience to the industry. OPERA Cloud offers hotels the opportunity to connect all their data and continue to grow and profit.
Haley Martin
Sr. Director of Marketing
@
ALICE
November 6, 2020,
Haley Martin
heard from clients about
Oracle Hospitality
Oracle Hospitality's Opera PMS is a great system for small and large properties to leverage for success. The PMS integrates with a long list of vendors, including ALICE, making hotel operations a breeze. It can be customized for each property and is user-friendly for hotel staff.
Hannah Scott
Content Marketing Manager
@
INTELITY
November 13, 2020,
Hannah Scott
heard from clients about
Oracle Hospitality
Oracle is one of the most innovative companies in the hospitality industry. Opera and Micros are great examples of that–cloud-based and fully configurable for properties of all sizes and types, supporting a wide range of features and functionality. Customers can be sure the product will only continue to evolve and improve.
Virginie Boulé
Partnership Manager
@
Adyen
November 17, 2020,
Virginie Boulé
heard from clients about
Oracle Hospitality
What makes the difference with Oracle is its international presence , its longtime experience in both industries Hospitality and F&B, its partnership program with the Oracle Payment Interface which enables Adyen to be natively integrated with Oracle PMS and F&B POS SW.
Rodd Herron
VP Strategic Partnerships
@
Cendyn
July 12, 2021,
Rodd Herron
has seen a demo of
Oracle Hospitality
OPERA’s level of functionality and rate management capabilities available in the core application are very competitive in the marketplace. The array of features available and access to the included Integration Platform really provide a solution which can be adapted to fulfill a variety of hoteliers needs.
Peter Hinds
CTO
@
P3 Hotel Software
December 1, 2022,
Peter Hinds
regularly uses
Oracle Hospitality
Because Opera has been around for so long there's literally nothing that a hotel might want to do that Opera hasn't done before. As a specialist OHIP and OWS integrator we love the fact that they have a consistent API that works the same right across the world, and as we work alongside Oracle on the OHIP platform we can see the Opera world opening up to new possibilities.
Niall Maloney
Head of Client Services
@
P3 Hotels
December 1, 2022,
Niall Maloney
regularly uses
Oracle Hospitality
The Opera PMS has a world wide reach and we are reaching more and more clients because we interface with the Opera PMS.
Opera also offers a wealth of configuration options which means our hotelier clients can customise Opera to suit their specific needs.
December 5, 2022,
Sharon Hales
regularly uses
Oracle Hospitality
Ability to be self-service on the provisioning of the OHIP environments and gives us the flexibility of growing our integration and functionality with the need to go through extensive certification processes.
Mattia Zanella
Strategic Partner Manager
@
Adyen
December 12, 2022,
Mattia Zanella
heard from clients about
Oracle Hospitality
The depth of the product is its main advantage, multiple features are available for every use case the hotel sees in different departments: reception, F&B, Wellness and more.
As of today, 100+ solutions are integrated to its interface OHIP and the number is going to increase as the Cloud version gets traction.
Olga Tolle-Rodrigues
Sr Manager, Global Alliances
@
IDeaS
December 13, 2022,
Olga Tolle-Rodrigues
heard from clients about
Oracle Hospitality
Oracle Hospitality technology connects event sales, guest rooms, management, and POS—delivering the integrations hoteliers need to create exceptional experiences. Oracle Hospitality has a global presence with more than 40,000 active sites worldwide.
December 18, 2022,
Sonali Deshpande
heard from clients about
Oracle Hospitality
As a partner, we are always able to get on-time support from the Oracle team to solve technical challenges as well as from the Oracle sales and solution engineering teams. We also appreciate the marketing platform from Oracle that helps us widen our reach. Conferences such as OH Connect have been very helpful to us and we hope to continue to partner with Oracle on these events in the future.
Cesar Diez Rivera
VP Global Business Development
@
FREEDOMPAY
December 21, 2022,
Cesar Diez Rivera
has tried
Oracle Hospitality
OHIP.. Oracle Hospitality Integration Platform is an open Platform to connect externally with other vendors in the hotel tech ecosystem. This guarentees that the core solution (opera) never gets obsolete. Also their. Also their cloud services OCI is a real cloud not a solution hosted in an external data center so same company runs software and technology.
Abhilash Sreekumar
Director - Sales & Projects
@
Samsotech International
January 3, 2023,
Abhilash Sreekumar
regularly uses
Oracle Hospitality
These products stand out from the competition because of its reliability, stability, and ability to scale without affecting the system performances. These systems also provide various kinds and levels of certified interfaces for partners like us to create innovative value additions to their product portfolios. Such kind of extensive interfacing capabilities whether it is an on-premise or on-Cloud is not seen in any other competitive products.
David Gerrard
Lead Integrations Product Manager
@
Duetto
June 17, 2021,
David Gerrard
occassionaly uses
Oracle Hospitality
The breadth of functionality, and the ability to support all of Duetto's specialty features. Open Pricing works beautifully with Opera's rate management API, and clients are able to use all manor of interesting setups to best delight their guests and meet their needs.
Darko Vukovic
CEO
@
PolyAPI
November 22, 2023,
Darko Vukovic
regularly uses
Oracle Hospitality
The reach of the systems in the industry, excellent executive management, and a forward looking set of visionaries who not only are focused on the needs of today, but are looking to make sure new trends are capitalized on.
Debra Wolman
GVP Americas
@
Duetto
December 6, 2023,
Debra Wolman
heard from clients about
Oracle Hospitality
They have a superior product in the market. They offer a full suite of functionality that many of the competitors are lacking. Because of their depth and breadth of product they can also handle anything from limited service to all inclusive or highly complex properties.
John Lingos-Webb
Global Partnerships & Alliances
@
Duetto
December 6, 2023,
John Lingos-Webb
heard from clients about
Oracle Hospitality
What differentiates OPERA from other PMS products is the breadth of functionality. It is the most comprehensive system to operate every aspect of your property. OPERA remains the closest system to a one-stop shop.
Debra Wolman
GVP Americas
@
Duetto
November 22, 2024,
Debra Wolman
heard from clients about
Oracle Hospitality
With the new OHIP platform hotels can very quickly and cost effectively add on many technologies without worrying about scheduling and big implementation costs. It is also is extremely secure from a data standpoint.
Sílvia Casals Bosch
Partnerships Coordinator
@
Bookboost AB
December 3, 2024,
Sílvia Casals Bosch
has seen a demo of
Oracle Hospitality
Oracle Hospitality really stands out thanks to its scalability and how easily it integrates with other systems, especially through OHIP (Oracle Hospitality Integration Platform). OHIP makes connecting Oracle with other tools super simple, helping hotels create a fully connected tech system. On top of that, their experience in the industry means their solutions are practical and innovative.
Valyn Perini
Vice President, Partnerships and Marketing
@
Nor1, Inc.
September 8, 2020,
Valyn Perini
occassionaly uses
Oracle Hospitality
We chose to integration with Oracle Hospitality's Opera PMS because of their high market penetration. Our customers are four and five star properties with differentiated room types and multiple ancillary services and products, and a majority of them use Opera.
Lola Feiger
Director of Marketing
@
ALICE
December 2, 2019,
Lola Feiger
heard from clients about
Oracle Hospitality
Opera PMS is a very powerful system that can be customized for each property. It has a long list of vendor integrations, which makes its functionality extensive and customizable to property needs and technology paths.
Isobel Beese
Director Partnerships and Integrations
@
NextGuest CRM
September 3, 2020,
Isobel Beese
regularly uses
Oracle Hospitality
Oracle Hospitality are very supportive of their Technology Partners and provide many tools and online support to help you succeed when integrating with their products. They provide well documented integrations that allow CRM Partners like NextGuest to make the most of data that can be shared from the PMS. With the upcoming release of the Hospitality Cloud API’s vendors like NextGuest will be able to innovate via the integration by utilizing more data from the PMS.
Mike During
Director
@
GuestTraction
September 3, 2020,
Mike During
has tried
Oracle Hospitality
GuestTraction is a unique product; no other providers have similar technologies. This solution requires multiple integrations that include the likes of Bluetooth Low Energy (BLE) and other door locking security systems, settlement to enable the guest to make pre-arrival payments, and of course Oracle Hospitality so that the guest reservation and profile include the updated information.
Thomas Landen
Director of Partnerships
@
Revinate
September 17, 2020,
Thomas Landen
regularly uses
Oracle Hospitality
Our shared customers like Opera PMS because of the flexibility and functionality of their management reporting. Other area's that are often highlighted are around the adaptability in the industry; most hotel employees have worked with Opera in the past so the learning curve for new employees is fast.
Pernilla Brodd
CMO
@
Zaplox
September 17, 2020,
Pernilla Brodd
heard from clients about
Oracle Hospitality
Oracle has more than 40 years experience and knows the hospitality industry inside out. OPERA offers a high-level of customization based on each property's needs and the broad selection of validated integrations with third party API's such as Zaplox's guest app with mobile keys further ways for hotels streamline their operation. The cutting edge support for mobile integration, makes it possible to deliver the same superior features to mobile devices, creating an almost seamless user experience. Zaplox works closely with the Oracle Hospitality team and we are proud to say that this strong cooperation benefits both our customers and us.
John Bowen
CEO
@
MediaConcepts Pte Ltd
September 17, 2020,
John Bowen
regularly uses
Oracle Hospitality
The sheer depth of the product makes all the difference. Most PMSs are good at the basics (pleasure travellers) and even have an easier to use interface. However very soon you hit limitations. Dealing with corporate clients, or group bookings for example. Also because it has been around for such a long time it has come across all situations and is not having to implement a workaround for an issue. On top of that it has highly knowledgable people who can help if you do get stuck.
Jawad Riachi
Founder
@
Lucid Pay Limited
September 18, 2020,
Jawad Riachi
regularly uses
Oracle Hospitality
Although it is considered as a legacy system, its openness allows it to evolve and survive. There is a wealth of add-ons and points of integrations / protocols to extend its functionality, capability and usability. Completely configurable out of the box with loads of readily available tools.
Elizabeth Sherstad
Customer Success Manager
@
Optii Solutions
September 29, 2020,
Elizabeth Sherstad
regularly uses
Oracle Hospitality
Opera PMS is a thorough system that allows its hotel users to record guest preferences and manage the operation in a streamlined manner. Prior to joining Optii, I was in hotel operations and an Opera superuser. In my opinion, it is the best PMS out there!
Alexander Ploeger
Partner Manager
@
Betterspace GmbH
October 22, 2020,
Alexander Ploeger
heard from clients about
Oracle Hospitality
Very longtime experience paired with innovative strength and a very good service all around the world! Internationally positioned, very professional and patient support - and of course a great understanding of customer needs!
Vassilis Syropoulos
CEO
@
Juyo Analytics
October 4, 2020,
Vassilis Syropoulos
occassionaly uses
Oracle Hospitality
Excellent data export capabilities for Business Intelligence. We get the most granular data from Opera. Furthermore the team has been very responsive to help us with data validation and helping us getting a hand on the new API's for the cloud.
Joonas Ahola
CEO & Founder
@
MeetingPackage
October 26, 2020,
Joonas Ahola
regularly uses
Oracle Hospitality
Opera is one of the only Sales & Catering / PMS vendors that have an API that can be used to generate the booking process of meeting rooms online. With their new events module Opera will allow even more flexibility when it comes to integrating and offering customers an unique and easy booking possibility of meeting rooms.
SEROM KIM
Team Manager
@
RACOS SYSTEM
November 9, 2020,
SEROM KIM
regularly uses
Oracle Hospitality
The engineers have deep understanding and knowledge of the industry. So as soon as we finished developing, the product could be ready to the end users. Also, the information of marketing was given to us.
Rob Coulthard
GM
@
Eigen Development Ltd
December 9, 2020,
Rob Coulthard
regularly uses
Oracle Hospitality
Features, flexibility and service are hallmarks of Oracle products. Oracle can be installed in either cloud or on-premise configurations. Their partner program allows customers to choose third party applications that suit their needs. Oracle's service team always provides superior service.
Ribhu Chawla
Assistant General Manager, Hospitality
@
Glowing.io
June 14, 2021,
Ribhu Chawla
occassionaly uses
Oracle Hospitality
With the explosive growth in messaging we have seen from COVID-19, it has been critical for us to focus on impact. It was a refreshing and easy experience to integrate with OHIP! Only a few hours to have systems integrated, which has never been a case before with any other partner. Thanks to thorough documentation and the responsive support team at Oracle Hospitality. I am excited to see what our team has and will be doing with OHIP in partnership with Oracle.
Xavier López
COO
@
EISI SOFT
December 18, 2020,
Xavier López
heard from clients about
Oracle Hospitality
One of the big differences is the amount of integrations with third parties on the hospitality technology market. The large number of integrations available allows for greater operational efficiency.
Albert Cadena
CEO
@
Guestmate
August 13, 2021,
Albert Cadena
has tried
Oracle Hospitality
Big difference is that they are breaking down barriers for innovation. OHIP offers thousands of open sourced APIs covering all he Opera PMS aspects. The documentation, open APIs, and the great support makes a great experience for third parties such us and the support and response is excellent.
Augusto Guitard Lejarreta
Product Owner
@
STAY
November 10, 2022,
Augusto Guitard Lejarreta
has tried
Oracle Hospitality
Some of the strengths of Opera's products come undoubtedly from having been one of the market leaders for such a long time. As a consequence, their products are very complete feature wise, but they are also very robust and reliable.
Martin Lebrun
Content Marketer
@
Bowo
November 25, 2022,
Martin Lebrun
heard from clients about
Oracle Hospitality
The main strengths of Oracle Opera system are the number of features, the connectivity, and the reliability of the customer support team. As it is one of the biggest software in it's market, you can trust them to ensure a better efficiency of your hotel.
Sudheer Thakur
CEO
@
HelloShift
December 8, 2022,
Sudheer Thakur
heard from clients about
Oracle Hospitality
Oracle Opera PMS has an open and extensive API that allows them to easily expand their core service with the services from their partners. Their integration and customer service teams are very helpful, both to the partners as well as their hotel customers.
December 5, 2022,
Cristina Hernandez
heard from clients about
Oracle Hospitality
The professionalisation of the integration platform and the ability of "Do it yourself with the Oracle Hospitality integration platform and all the services made available for the partner.
Also the new business model makes makes it more affordable for the client and no longer a stopper as it used to be before with the licence model
Sofia Oswald
Account Manager
@
NO PAPER SOLUTION
December 13, 2022,
Sofia Oswald
occassionaly uses
Oracle Hospitality
An innovative hotel management cloud that empowers the modern hotelier to improve performance, maximize revenue and speed wait time. Efficient customer service available all year round.
Marco Magnani
Sales Manager
@
PassportScan Ltd.
December 13, 2022,
Marco Magnani
regularly uses
Oracle Hospitality
The interface with Opera Cloud, based in OHIP, is a real "wow effect" on our common customers, in a few minutes we can do the hotel Onboarding, thanks to the available technology. In a single session hotels are already starting using the interface, and consecuently, our system as well. That makes the difference with other players.
Shafquat Khan
Vice President, Travel and Hospitality
@
Sciant AD
December 14, 2022,
Shafquat Khan
occassionaly uses
Oracle Hospitality
Opera offers a great level of customization for users to be able to adapt to their different business use cases. Ability to export/exchange business-critical information in various methods, you can customize your new reports more elastically and efficiently.
Artem Shatalov
Co-Founder & Head of Design
@
Dark Horse Solutions LLC
December 19, 2022,
Artem Shatalov
heard from clients about
Oracle Hospitality
OHIP support team was responsive and helpful during our work on the integration with Opera PMS. Their slack channel turned out to be the most convenient way to communicate. Thank you very much for your cooperation.
Jacob Luster
Head of Product
@
Way
December 14, 2022,
Jacob Luster
heard from clients about
Oracle Hospitality
The support that the OHIP team provided was very helpful. The dedicated slack channel made communication between our team and theirs very easy and was key to the implementation of the integration. Thanks.
Charlie Mohn
Director of Marketing
@
Canary Technologies
September 25, 2020,
Charlie Mohn
occassionaly uses
Oracle Hospitality
Because of our offerings, we work closely with OPERA on payments. Because of its Micros roots, OPERA is quite flexible and sophisticated on how payments are handled, and has the best credit card verification capabilities we've seen from PMS tools.
Francis Garcia
VP Business Development & Marketing
@
VenueLytics
December 19, 2022,
Francis Garcia
has tried
Oracle Hospitality
The Nor1 Upsell solution can generate substantial incremental income for an operator not fully focused in this area while enhacing and simplifying the process for those already recognising the vast potential in this area. VenueLytics has been able to integrate with the Nor1 solution for a synergy that futher enhances returns. The Nor1 personnel are amongst the most knowledgabe and helpful in the industry. They are fantastic people to work and collaborate with.
February 1, 2023,
Sabrina Frech
has tried
Oracle Hospitality
You can reach out to the technical experts at any time, no need to create any tickets. That provided such a fast response time whenever we needed additional information or assistance. The Oracle Partner Network Team truly stands out with their passion and it was a pleasure working with them.
Ryan Kanoknukulchai
COO
@
Akia
November 18, 2021,
Ryan Kanoknukulchai
heard from clients about
Oracle Hospitality
Oracle OPERA PMS offers 2-way integration with Akia. So not only can Akia receive information about guests and their reservations, we are able to write critical guest information back into OPERA to keep guest records up-to-date for hoteliers.
Tomas Broucek
Partnership Director
@
MyStay
November 25, 2021,
Tomas Broucek
regularly uses
Oracle Hospitality
Despite the large organization size, Oracle hospitality guys provide not only all the tools, services, and connectivity options needed but also the manpower and a friendly and reachable team of professionals allowing partners to start successful business cooperation.
Gokcay Kepekci
Product Manager
@
Protel A.S.
November 17, 2022,
Gokcay Kepekci
regularly uses
Oracle Hospitality
-Best support ever
-Quick update about new technology
-Stability
-Awareness
Sales & Catering. Sales & Catering is Opera's customer and event management platform and integrates directly with the main PMS application. ...
Multi Property Support. ...
Mobile Technology. ...
Adeline Le Cornec
Customer Success Manager
@
Rate Yield
August 21, 2024,
Adeline Le Cornec
has tried
Oracle Hospitality
The reliability as a PMS. OHIP is an amazing addition for properties who want to work with an open API, giving hotels control on what vendor to choose without requiring the PMS experts intervention (that can generate some extra costs)
Stephen Burke
Founder & CEO
@
RobosizeME
December 12, 2022,
Stephen Burke
regularly uses
Oracle Hospitality
Two things: 1. the OHIP platform has excellent documentation and sandbox capabilities which make self service integration a reality; 2. the team and community supporting the integrations - helpful, available (via their Slack channel) and knowledgeable.
Adir Ron
CMO
@
Duve
December 12, 2022,
Adir Ron
heard from clients about
Oracle Hospitality
OHIP for us as partners is a total game-changer. The ease of use, the simplicity of integration - and of course, the dedicated partner support and attentiveness is simply superb! Oracle is a fantastic partner and we are happy to be connected to it.
Morris Soued
CTO
@
Humantouchsystem
December 13, 2022,
Morris Soued
regularly uses
Oracle Hospitality
- Most complete suite of products that cover all the necessities of the hospitality and F&B markets
- Open API that allow the development of endless third party solutions for their customer
- Oracle team is very helpful and proactive
Stephen Wells
Director of Marketing
@
V3cubed Pty Ltd
November 3, 2022,
Stephen Wells
heard from clients about
Oracle Hospitality
Quality and breadth of services offered within Opera and plug-ins
Accessing and response times of support and particularly tech input to resolve any questions or issues.
The suitability of Opera across multiple territories
Gonzalo Arreche
CTO
@
OK2Charge
December 1, 2022,
Gonzalo Arreche
regularly uses
Oracle Hospitality
This product is widely used world wide among the major brands, that gives the integrators exposure to that audience allowing to collaborate by bringing new and innovative services to Hospitality operators. The system offers a very broad set of features which is certainly hard to be matched by a competitor.
Markus Mueller
Managing Director
@
GauVendi
November 25, 2022,
Markus Mueller
regularly uses
Oracle Hospitality
Especially suited for sophisticated operational requirements and larger operations its to ignore this solution. Its advanced APIs are the basis for our novel technology solution and enables them to offer the latest tech for hospitality.
Sinisha Kokot
Director
@
BroadVision
December 7, 2023,
Sinisha Kokot
regularly uses
Oracle Hospitality
Oracle Hospitality products follow global trends and seek to be at the forefront of innovation through its excellence in design and development. Oracle Hospitality provides a unique customer experience through their various global partners.
Ian Sloan
VP Strategic Partnerships
@
SHR Group
December 6, 2023,
Ian Sloan
heard from clients about
Oracle Hospitality
Hotels worldwide use Oracle hotel management technology to help deliver exceptional, personalized experiences for each guest and provide staff with powerful tools and services to make their work simpler and increase productivity.
Frank Zimmermann
CTO
@
SmartHOTEL
November 24, 2023,
Frank Zimmermann
occassionaly uses
Oracle Hospitality
As part of Oracle Hospitality, Opera Cloud PMS benefits from the global presence and support network of Oracle. This can be advantageous for hotels with international operations or those looking for a solution backed by a well-established company.
The cloud-based architecture of Opera Cloud PMS allows for scalability, enabling hotels to adapt the system to their changing needs as they grow or modify their operations.
Juan Sanmiguel
CEO
@
Hotelbird
November 24, 2023,
Juan Sanmiguel
regularly uses
Oracle Hospitality
The focus is on increasing our product quality with a focus on our common customer target group. Our common target group, i.e. the leading hotel chains, benefit from a high-performance system with the latest product developments in the online check-in/out segment.
Tiago Araújo
CEO
@
HiJiffy
November 24, 2023,
Tiago Araújo
has seen a demo of
Oracle Hospitality
Oracle OPERA PMS offers unparalleled integration, MICROS POS stands out for robust functionality in F&B services, and Nor1 excels in AI-driven upselling, setting them apart in the Oracle Hospitality suite.
Lucien Semaan
Founder & Managing Director
@
CrystalStat
June 10, 2021,
Lucien Semaan
occassionaly uses
Oracle Hospitality
In my opinion and as stated above, there are at least two key things that make OHIP unique today:
1 - availability of the complete set of the PMS functions via their API.
2 - ability to provide PULL & PUSH requests. You can pull reservations at your convenience or you can listen to their pushed BE .
Tzafrir Blonder
CEO
@
UpStay
September 24, 2020,
Tzafrir Blonder
heard from clients about
Oracle Hospitality
Oracle Hospitality actively promotes innovation and invests in the infrastructure to enable hotels discover new innovative products and solutions, such as UpStay. Such active approach creates a Win-Win-Win for hotels, startups and Oracle as a leading technology hub in the hospitality market.
Opera is feature rich in ways that other PMSs cannot compare. It has property features in housekeeping and mobile that differentiate it. It has above property functionality to assist with profile consolidation and central reservations as well as a centralized payment gateway. It also has a team behind it dedicated to the internationalization needs of global hotel companies. Oracle also has a strong, scalable vision for a future in the Cloud that is already a reality today.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Take time at the beginning to define which KPIs and operational insights are truly important for your team.
The real value of a BI platform is not only having access to more data, but being able to organise information in a way that helps teams make faster and more confident decisions. When the PMS integration and BI dashboards are aligned with the hotel’s actual strategy and operational priorities, the impact becomes much more noticeable across revenue, distribution and day-to-day coordination.
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
May 12, 2026,
Némesis Zerga
has tried
Oracle Hospitality
Take time at the beginning to define which KPIs and operational insights are truly important for your team.
The real value of a BI platform is not only having access to more data, but being able to organise information in a way that helps teams make faster and more confident decisions. When the PMS integration and BI dashboards are aligned with the hotel’s actual strategy and operational priorities, the impact becomes much more noticeable across revenue, distribution and day-to-day coordination.
Matti Rautanen
CMO
@
MeetingPackage
November 25, 2022,
Matti Rautanen
occassionaly uses
Oracle Hospitality
Think carefully about what level of licenses you need on your property/properties. Even though you can adjust the license level product-wise, internally it's a bit more tricky to start another project for a variety of reasons.
Joonas Ahola
CEO & Founder
@
MeetingPackage
December 12, 2022,
Joonas Ahola
heard from clients about
Oracle Hospitality
If you are a new Oracle customer you should directly utilise the cloud based solution to avoid any on-premise pitfalls. OSEM is a good solution for hotels when considering having a cloud based Sales & Catering solution.
Mike Schmitt
CEO
@
Clairvoyix
July 16, 2021,
Mike Schmitt
heard from clients about
Oracle Hospitality
I would recommend Opera in the Cloud for any hotel organization that desires a trouble free deployment and does not want to buy or maintain servers. Opera in the Cloud utilizes the Oracle Hospitality Integration Platform for seamless connectivity to third party systems such as a CRM.
Olga Tolle-Rodrigues
Sr. Manager, Global Alliances
@
IDeaS
October 29, 2020,
Olga Tolle-Rodrigues
heard from clients about
Oracle Hospitality
Oracle Hospitality and IDeaS have a powerful integration that allows any hoteliers to take advantage of two best in breed solutions, bringing automation to their teams, doing more with less while optimizing revenue and profitability.
Haley Martin
Sr. Director of Marketing
@
ALICE
November 6, 2020,
Haley Martin
heard from clients about
Oracle Hospitality
For hoteliers who are considering OPERA PMS, take a look at their integration partners and consider the impact of their wide range of vendors. ALICE and OPERA PMS have a deep integration which helps streamline housekeeping departments.
Hannah Scott
Content Marketing Manager
@
INTELITY
November 13, 2020,
Hannah Scott
heard from clients about
Oracle Hospitality
If you're looking for a forward-thinking, constantly-evolving solution, the Oracle suite of hospitality products should be an excellent fit for you. We have a robust set of integrations for them and can say they're truly one of the most customizable set of tools for hoteliers.
Virginie Boulé
Partnership Manager
@
Adyen
November 17, 2020,
Virginie Boulé
heard from clients about
Oracle Hospitality
There are many reasons to select Oracle Hospitality and F&B. From my perspective which is payments, Oracle & Adyen will enable you to fully secure your payment data all the way from the online booking until the checkout of your customers.
Rodd Herron
VP Strategic Partnerships
@
Cendyn
July 12, 2021,
Rodd Herron
has seen a demo of
Oracle Hospitality
Take a look at this product and evaluate it for your hotel(s).
...........................................................................................................................................................
Peter Hinds
CTO
@
P3 Hotel Software
December 1, 2022,
Peter Hinds
regularly uses
Oracle Hospitality
There's a reason we chose as a company to focus solely on hotels that use Opera, it's the gold standard in the industry. From hiring front desk staff who more than likely will already have used Opera at a previous hotel to finding feature rich integrations through OWS and now OHIP it just makes things easier when you run your hotel on the industry standard PMS.
Niall Maloney
Head of Client Services
@
P3 Hotels
December 1, 2022,
Niall Maloney
regularly uses
Oracle Hospitality
P3 Hotels has a lot of experience working with Opera PMS, through the legacy OWS interface as well as the new OHIP one. We have seen hotels, big and small use Opera PMS with great success. For new clients using Opera PMS, the OHIP interface is a simple one to setup. A new P3 booking engine can be implemented in a matter of days.
December 5, 2022,
Sharon Hales
regularly uses
Oracle Hospitality
The OHIP integration runs on the Professional Foundation of Opera Cloud, if the hotel is not running this it is an easy update made with Oracle. It is worth checking this in advance of moving the Opera Cloud.
Mattia Zanella
Strategic Partner Manager
@
Adyen
December 12, 2022,
Mattia Zanella
heard from clients about
Oracle Hospitality
Go with the cloud version from day one and leverage the newly developed features, Oracle is going to focus on the development of this last version and not on the previous one, which are still supported though.
Olga Tolle-Rodrigues
Sr Manager, Global Alliances
@
IDeaS
December 13, 2022,
Olga Tolle-Rodrigues
heard from clients about
Oracle Hospitality
Oracle Hospitality has provided leading solutions to the hospitality industry for many years and continues to innovate. We are excited to partner with IDeaS and bring cloud solutions that will enable hoteliers to deliver an exceptional guest experience while driving more revenue and profitability.
December 18, 2022,
Sonali Deshpande
heard from clients about
Oracle Hospitality
It is a very versatile and robust product and is suitable for both large/global hotel chains as well as independent hotels. I would highly recommend the hotelier to try/demo the product for their hotel.
Cesar Diez Rivera
VP Global Business Development
@
FREEDOMPAY
December 21, 2022,
Cesar Diez Rivera
has tried
Oracle Hospitality
Opera is a wide open suite. When implementing it dont think only about the front end functionalities but all other aspects of the business and integrations with current and future applications. I highly recommend to contract consultancy services for the project.
Abhilash Sreekumar
Director - Sales & Projects
@
Samsotech International
January 3, 2023,
Abhilash Sreekumar
regularly uses
Oracle Hospitality
One of the best ways to provide a fantastic experience that your guests will remember is to offer them a faster, reliable and on-demand services without interruptions. This can be only achieved with a stable product like Oracle Opera or Micros POS systems. This is also one of the primary reasons why all leading Hotels and resorts regionally and globally have chosen this product and service.
David Gerrard
Lead Integrations Product Manager
@
Duetto
June 17, 2021,
David Gerrard
occassionaly uses
Oracle Hospitality
Opera can be as simple or as complex as you need it to be. That being the case: I would recommend keeping your instance nice and tidy. If you plan to make large strategic changes: Opera will be able to support that. Just take the time to plan what you are going to do first, so you build exactly what you want first time.
Also, I am incredibly interested in working with Oracle's new Hospitality Integration Platform OHIP. It is a brilliant platform with all sorts of important data available, and it will truly take our partnership to the next level!
Darko Vukovic
CEO
@
PolyAPI
November 22, 2023,
Darko Vukovic
regularly uses
Oracle Hospitality
Make sure to define and own the experience you want to create and engage the team and partners with your use case in mind. There are a lot of possibilities, so start with what is right for you business and seek help to figure out how to implement it. Chances are very likely that your vision can be realized. Don't be constrained by what you think is possible based on old OXI or OWS integrations.
Debra Wolman
GVP Americas
@
Duetto
December 6, 2023,
Debra Wolman
heard from clients about
Oracle Hospitality
Based on my experience with many of our customers using opera as their PMS we would recommend that you work with not only your PMS but RMS, CRS and other partners in order to properly integrate everything for the most effective tech stack.
John Lingos-Webb
Global Partnerships & Alliances
@
Duetto
December 6, 2023,
John Lingos-Webb
heard from clients about
Oracle Hospitality
OPERA tends to be a premium-priced product but I would urge people not to be scared away by the price tag. If you consider all that OPERA does and does well, it ends up being a comparatively priced product. So my advice is to consider it based on functionality.
Debra Wolman
GVP Americas
@
Duetto
November 22, 2024,
Debra Wolman
heard from clients about
Oracle Hospitality
Ask about the breadth and scope of the product and teams. This is unmatched. The support also is far improved, specifically the sales team does an excellent job understanding what the hoteliers need and matching the right products to this.
Sílvia Casals Bosch
Partnerships Coordinator
@
Bookboost AB
December 3, 2024,
Sílvia Casals Bosch
has seen a demo of
Oracle Hospitality
If you’re thinking about using Oracle Hospitality, make sure to use OHIP to connect it with other key systems, like CRMs or guest-facing tools, so you can get the most out of it. Also, take advantage of their analytics to understand guest preferences and improve decision making process.
Valyn Perini
Vice President, Partnerships and Marketing
@
Nor1, Inc.
September 8, 2020,
Valyn Perini
occassionaly uses
Oracle Hospitality
Make sure you understand the full commercials of Opera integration, for you and for your customers, before starting the process. Oracle Hospitality support of integration partners has historically not been ideal, but it has been changing for the better in since 2019.
Lola Feiger
Director of Marketing
@
ALICE
December 2, 2019,
Lola Feiger
heard from clients about
Oracle Hospitality
When inquiring about Opera PMS for your hotel, be sure to ask them about what it can do for individual hotel reporting as well as enterprise reporting. Also ask about their extensive vendor integration.
Isobel Beese
Director Partnerships and Integrations
@
NextGuest CRM
September 3, 2020,
Isobel Beese
regularly uses
Oracle Hospitality
Make use of the online resources, they are very informative and the OPN training sessions are also great sources of information. Joining the OPN is recommended for Integration Partners to make the most of your integrating with Opera.
Mike During
Director
@
GuestTraction
September 3, 2020,
Mike During
has tried
Oracle Hospitality
Adjust to the new demands of the COVID-19 world by partnering with the best international hospitality technology provider. Oracle Hospitality and GuestTraction will ensure your business is known to be at the forefront of the accommodation industry with technologies that protect your guests from COVID-19 through the use of the latest and best industry technologies.
Thomas Landen
Director of Partnerships
@
Revinate
September 17, 2020,
Thomas Landen
regularly uses
Oracle Hospitality
Investing in any hotel technology is something that requires proper vetting and selection. What works for one hotel might not for another. Every hotel has its unique requirements and therefore selecting the right technology partner is crucial/
Pernilla Brodd
CMO
@
Zaplox
September 17, 2020,
Pernilla Brodd
heard from clients about
Oracle Hospitality
Take your time to learn more about third party integrations and how mobility can help maximize the value from your OPERA investment. OPERA enables you to use this integrations to customize your solution based on your hotel's specific needs.
John Bowen
CEO
@
MediaConcepts Pte Ltd
September 17, 2020,
John Bowen
regularly uses
Oracle Hospitality
Make sure you are clear about your objectives before you start. Configuration on such a comprehensive product can be complex and if you get it wrong it can be both expensive and time-consuming especially if you cannot slice and dice the information in the way that you need.
Jawad Riachi
Founder
@
Lucid Pay Limited
September 18, 2020,
Jawad Riachi
regularly uses
Oracle Hospitality
Opera is the de-facto standard in the hospitality industry. It has been around for a long time. The reason being an open system where many ISVs (independent Software Vendors) have done integrations of some sort with it. This includes us as a Fintech startup building settlement product for the hospitality industry. Others include door locks control software, passport scanning software, valet software... etc.
Elizabeth Sherstad
Customer Success Manager
@
Optii Solutions
September 29, 2020,
Elizabeth Sherstad
regularly uses
Oracle Hospitality
I would recommend Opera PMS to any mid to large size hotel. I would designate a champion, or team of superusers on property during implementation to ensure you get the most out of all of the features offered by the system.
Alexander Ploeger
Partner Manager
@
Betterspace GmbH
October 22, 2020,
Alexander Ploeger
heard from clients about
Oracle Hospitality
Very longtime experience paired with innovative strength and a very good service regarding integration and service all around the globe. Thanks for the fast and professional support - Great understanding of customer needs!
Vassilis Syropoulos
CEO
@
Juyo Analytics
October 4, 2020,
Vassilis Syropoulos
occassionaly uses
Oracle Hospitality
Definitely put Opera on your consideration list and consider the new opera cloud. Specially if you property is a large property with lots of F&B and M&E business. Make sure that you consider the breadth of Integrations when choosing
Joonas Ahola
CEO & Founder
@
MeetingPackage
October 26, 2020,
Joonas Ahola
regularly uses
Oracle Hospitality
Opera S&C and their new Event module gives hoteliers a great tool to manage their M&E operations. Not only that but it also allows hoteliers to utilise 3rd party integrations easily for areas that are not captured or offered by Oracle. This combined allows hoteliers a solid base to develop their own infrastructure of softwares that are fully integrated and work seamlessly together.
SEROM KIM
Team Manager
@
RACOS SYSTEM
November 9, 2020,
SEROM KIM
regularly uses
Oracle Hospitality
Once the application is finished, it is good to communicate with the engineer. The engineering team can help you to notice what you are missing and what could be better, since they have experience with other companies.
Rob Coulthard
GM
@
Eigen Development Ltd
December 9, 2020,
Rob Coulthard
regularly uses
Oracle Hospitality
When considering Oracle, I would advise that the hotelier to consider all parts of the solution and not focus on individual features. Oracle's complete feature set, the proven performance of their product, their ability to provide partner solutions and their ability to service and support the product are all contributing factors with evaluating a PMS and Food & Beverage solution.
Ribhu Chawla
Assistant General Manager, Hospitality
@
Glowing.io
June 14, 2021,
Ribhu Chawla
occassionaly uses
Oracle Hospitality
I recommend opting for Opera Cloud over On-prim if that is a possibility. Opera Cloud will be the future, and the latest and greatest marketplace model will change the landscape of integrations. Unlike traditional integrations, Opera Cloud integrations would be simple to install and much cheaper for both the vendor and the hotel. It is going to be a win-win for everyone in the long term.
Xavier López
COO
@
EISI SOFT
December 18, 2020,
Xavier López
heard from clients about
Oracle Hospitality
I would surely highlight the sturdiness of the solution, the international implementation and the integration with third parties, which are the most important characteristics to take into account.
Albert Cadena
CEO
@
Guestmate
August 13, 2021,
Albert Cadena
has tried
Oracle Hospitality
With OHIP it opens the playing field for further innovation in the hotel technology with new tech solutions like Guestmate. So I recommend to move to Opera Cloud in case you want to introduce innovative solutions more easily and cost effective within the digital transformation journey.
Augusto Guitard Lejarreta
Product Owner
@
STAY
November 10, 2022,
Augusto Guitard Lejarreta
has tried
Oracle Hospitality
Oracle is a very big company and they have put in place protocols and processes for everything, including each step of every integration. This can be a little overwhelming at first, but they have also very detailed instructions and a dedicated support team to guide you and make sure you get where you want. It is key to read very well the instructions and to rely on the support team if the documentation is not enough.
Martin Lebrun
Content Marketer
@
Bowo
November 25, 2022,
Martin Lebrun
heard from clients about
Oracle Hospitality
Why should you subscribe to Opera ? If you're looking for a reliable, innovative, evolving solution with a great and reactive team : go for it ! If you are still not convinced, ask them for advices. They can also recommand you other solution to encrease your productivity.
Sudheer Thakur
CEO
@
HelloShift
December 8, 2022,
Sudheer Thakur
heard from clients about
Oracle Hospitality
Oracle Opera offers you a unified hospitality platform -- from property management to finance to sales and marketing. Combine this with their open API, and you can future proof your hotel technology needs.
December 5, 2022,
Cristina Hernandez
heard from clients about
Oracle Hospitality
I think Oracle has understood the need of offering more flexible and affordable models to clients, they have done some home works and this is what they are pursuing and want to offer with the Opera Cloud version.
I have not seen the functionalities or pricing structure but for sure worth exploring.
Sofia Oswald
Account Manager
@
NO PAPER SOLUTION
December 13, 2022,
Sofia Oswald
occassionaly uses
Oracle Hospitality
They allow their clients to act on the database. they maximize profitability and foster long-term loyalty. Its products include platforms for property management, point of sale, distribution, reporting and analytics.
Marco Magnani
Sales Manager
@
PassportScan Ltd.
December 13, 2022,
Marco Magnani
regularly uses
Oracle Hospitality
We can tell that in the present, and even more in the next future, Opera Cloud is taking place very strongly in the Hospitality, concentrating all the features of Opera and Fidelio Suite8 in a unique new working platform, which is more than a PMS. It will fit for all kind of properties.
Shafquat Khan
Vice President, Travel and Hospitality
@
Sciant AD
December 14, 2022,
Shafquat Khan
occassionaly uses
Oracle Hospitality
This product can be customized to a great level, so it’s better to discuss all of your use cases with the implementation team, and make sure your connectivity needs and the data exchange needs are also discussed such as CRS or RMS connectivity and their needs.
Artem Shatalov
Co-Founder & Head of Design
@
Dark Horse Solutions LLC
December 19, 2022,
Artem Shatalov
heard from clients about
Oracle Hospitality
Contact the support team to help to understand how the system works. It was a bit tough and confusing to deal with the product documentation to understand how their API works and what we should do. We also required the demo Opera account for testing purposes but they do not sell it at the moment.
Jacob Luster
Head of Product
@
Way
December 14, 2022,
Jacob Luster
heard from clients about
Oracle Hospitality
This is more for other software providers, but the OHIP team is great to work with. They are quick to help address any questions and provide best practices and tips on the best way to complete the integration.
Charlie Mohn
Director of Marketing
@
Canary Technologies
September 25, 2020,
Charlie Mohn
occassionaly uses
Oracle Hospitality
We work very closely with a large number of hotels who use OPERA and are in the process of layering on more technology. It's most important to have an IT owner that is not only responsible for setting up OPERA but also maintaining it over time.
Francis Garcia
VP Business Development & Marketing
@
VenueLytics
December 19, 2022,
Francis Garcia
has tried
Oracle Hospitality
Nor1 is the real deal. They will increase your revenue. Upselling has not yet been fully leveraged in the hospitality industry and therefore digital transformation in this area represents a true revenue opportunity.
February 1, 2023,
Sabrina Frech
has tried
Oracle Hospitality
Taking time at the beginning to learn all the features and benefits Oracle Hospitality Cloud PMS will bring. There are endless possibilities but you need to take your time to get the most out of it. At the end, this time will be very well spend.
Ryan Kanoknukulchai
COO
@
Akia
November 18, 2021,
Ryan Kanoknukulchai
heard from clients about
Oracle Hospitality
As a hotelier, you may be using a number of different software and apps, and it's very important that everything you're using work well together. One area to evaluate when considering a PMS is the liveliness of their ecosystems of apps and partners.
Tomas Broucek
Partnership Director
@
MyStay
November 25, 2021,
Tomas Broucek
regularly uses
Oracle Hospitality
Make a comprehensive product demo, ask for a trial and explore all of the pricing details as well as the third-party integration options. Take your time to fully understand the breadth of options, integrations, future development plans
Gokcay Kepekci
Product Manager
@
Protel A.S.
November 17, 2022,
Gokcay Kepekci
regularly uses
Oracle Hospitality
Multi-Property Support
Mobile Technology
Scalability
Sales & Catering. Sales & Catering is Opera's customer and event management platform and integrates directly with the main PMS application
-Quick update on new thecknology
Adeline Le Cornec
Customer Success Manager
@
Rate Yield
August 21, 2024,
Adeline Le Cornec
has tried
Oracle Hospitality
I have used the PMS in a past career, and have loved using it. As a partner I find that it is a robust solution for any hotelier looking for a reliable property management system. It definitely places them among the leaders of the industry.
Stephen Burke
Founder & CEO
@
RobosizeME
December 12, 2022,
Stephen Burke
regularly uses
Oracle Hospitality
Review the product capabilities and the integration partner list to ensure that they meet your needs. All partners will be expected to develop to the OHIP platform, meaning that they will need to undertake a development project to achieve connectivity.
Adir Ron
CMO
@
Duve
December 12, 2022,
Adir Ron
heard from clients about
Oracle Hospitality
If you can - go with OHIP and not with On-Prem.
The difference is unimaginable.
It's not only so much easier to connect to OHIP, but it also allows you to connect to additional services (like Duve) really easily, and to not only pull data from OHIP - but also send data back and enrich your guest data easily.
Morris Soued
CTO
@
Humantouchsystem
December 13, 2022,
Morris Soued
regularly uses
Oracle Hospitality
The Oracle products (Opera and Simphony) cover all the aspects of your business, and through their marketplace offer a wide range of different third party solutions that are certified and seamlessly integrated to give value added services to your business.
Stephen Wells
Director of Marketing
@
V3cubed Pty Ltd
November 3, 2022,
Stephen Wells
heard from clients about
Oracle Hospitality
Ensure you invest in comprehensive training of staff and that knowledge update and transfer is managed in a manner where Opera product knowledge is maintained and spread across your organisation. Embrace the updates as they come through.
Gonzalo Arreche
CTO
@
OK2Charge
December 1, 2022,
Gonzalo Arreche
regularly uses
Oracle Hospitality
I would say that working with Oracle you are always in good hands, they offer a great support real time which makes you feel that you're never alone. On regards to technology, anybody that knows Oracle products (cloud, databases, java, and a big etc) will feel confortable knowing that all this is backing their operations and the security and integrity of the data.
Markus Mueller
Managing Director
@
GauVendi
November 25, 2022,
Markus Mueller
regularly uses
Oracle Hospitality
For a complex operation and still wanting to get the latest technology applications sitting on top of a PMS you should consider this solution. Its always wise to also review operational processes with any tech-stack change.
Sinisha Kokot
Director
@
BroadVision
December 7, 2023,
Sinisha Kokot
regularly uses
Oracle Hospitality
Always choose the product which is future proof in its approach to cyber security advancements. Oracle Hospitality is a leader in this field as their products are built on robust cyber security principles.
Ian Sloan
VP Strategic Partnerships
@
SHR Group
December 6, 2023,
Ian Sloan
heard from clients about
Oracle Hospitality
Opera PMS is a full suite of services for hotels and groups with sophisticated needs. When you are looking at a product with this depth of functionality, make sure you use all of it to your advantage.
Frank Zimmermann
CTO
@
SmartHOTEL
November 24, 2023,
Frank Zimmermann
occassionaly uses
Oracle Hospitality
Opera Cloud PMS is often recognized for its ability to integrate with a wide range of third-party systems and applications, including channel managers, payment gateways, and revenue management tools. Seamless integration can contribute to a more streamlined and efficient hotel operation. The OHIP platform is well equiped for this.
Juan Sanmiguel
CEO
@
Hotelbird
November 24, 2023,
Juan Sanmiguel
regularly uses
Oracle Hospitality
The online check-in/out in cooperation with Oracle works very well for hotel chains. It is one of the best performing PMS systems with many years of experience in the hotel industry. Through the OHIP interface, customers use the latest online check-in/out technology.
Tiago Araújo
CEO
@
HiJiffy
November 24, 2023,
Tiago Araújo
has seen a demo of
Oracle Hospitality
Thoroughly assess your hotel's specific needs to fully leverage Oracle OPERA PMS's capabilities, ensure staff training for maximizing MICROS POS benefits, and utilize Nor1's analytics for strategic upselling.
Lucien Semaan
Founder & Managing Director
@
CrystalStat
June 10, 2021,
Lucien Semaan
occassionaly uses
Oracle Hospitality
You will be working with a giant in the hospitality industry whose development team is ambitious and work very hard while keeping an open mind; possibilities are endless, you just have to be patient..
Tzafrir Blonder
CEO
@
UpStay
September 24, 2020,
Tzafrir Blonder
heard from clients about
Oracle Hospitality
Oracle are working hard to transform Opera to be not only a market leader, but also a leader in innovation, and to open up what was a rather closed garden to allow more players to participate and eventually bring better value to hotels.
Have high expectations of the PMS functionality that you require. Opera is often more expensive than its competitors. This is warranted when you expect to make the most of what a mature, proven solution like Opera can deliver.
Oracle Hospitality has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.