SiteMinder (Insights)

4.6 (271 评论)

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HT评分  
100 分中的 93 分
Hotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。
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Estefanía, Liliana, Christoph + 127 more experts recommend SiteMinder

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SiteMinder (Insights)

4.6 (271 评论)

在 34 中排名第 2 位的 评价购物

2025 年决赛入围者 HotelTechAwards

酒店经营者投票 SiteMinder 作为 #2 评价购物 2025 年的供应商 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

实时、可操作的数据,以在您的本地市场中获胜。借助 Insights 做出更明智、更有影响力的决策

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Bell avatar Bell - AI驅動的產品分析師

我分析了SiteMinder的產品評論、專家推薦、功能、定價、整合及其他資訊,以生成以下摘要。

酒店業者說

Hoteliers like SiteMinder for its effective channel management and rate distribution tools, enabling seamless rate updates across multiple booking channels. It enhances revenue by enabling insightful comparison of competitor pricing, optimizing distribution strategies, and managing inventory efficiently. While generally well-received, some hoteliers suggest improvements in integration processes, advanced analytics, and more flexible user interfaces to further drive revenue growth and customer satisfaction.

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Viceroy, Hyatt, Minor Hotels 和另外2314 家酒店

閱讀他們的評論

支持

支持

Hoteliers often commend SiteMinder's Rate Shopping product for its customer support. The support team is noted for its high availability through multiple channels such as chat, phone, and email, ensuring that users can always reach out when needed. Issues are consistently resolved promptly, reflecting the team's responsiveness. Hoteliers appreciate the expertise of the support staff, describing them as knowledgeable and effective in addressing concerns and providing solutions. Additionally, the onboarding process is highlighted as being smooth, with support actively facilitating setup and training for new users. Resources, including FAQs, tutorials, and documentation, are considered helpful by hoteliers, aiding in their understanding and use of the product.

revenue dept

5 个月前

已验证

... 操作简便、易学操作简单、易学,节省人力、时间。 ...

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Revenue

5 个月前

已验证

... 很棒的支持 ...

查看完整评论

E-Commerce & Partnership Manager

4 个月前

已验证

... SiteMinder 可以改进的一个方面是其用户界面。简化导航并使其更直观可以增强用户体验,尤其是对于新用户而言。简化复杂的流程并提供更清晰的指导或教程可以帮助用户更有效地最大限度 ...

查看完整评论

E-COMMERCE EXECUTIVE

4 个月前

已验证

... 我发现通过网站管理员可以更轻松地访问所有内容,并且所有负责人都非常乐于助人,愿意付出额外的努力 ...

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Sales

4 个月前

已验证

... 每当我遇到任何问题,我不确定如何在渠道管理器和预订引擎上导航时,团队都会快速 ...

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Bookings Coordinator

3 个月前

已验证

... 我和 Elena Alonso 交谈过,她非常友善,她很快就解决了我们的问题,为我们的问题提供了解决方案。 ...

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E-Commerce Manager

3 个月前

已验证

... 用户友好,仪表盘清晰,界面简单。在线帮助非常棒,我可以立即寻求帮助。 ...

查看完整评论

Cluster Revenue

3 个月前

已验证

... 使用 SiteMinder 大大简化了我们的预订流程!该系统易于使用,可同步所有预订,酒店可以连接的渠道列表非常庞大。此外,他们的支持团队反应迅速,乐于 ...

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Owner/manager

3 个月前

已验证

... 令人惊叹的个性化服务,从设置到每天全天。 ...

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GM

3 个月前

已验证

... 系统很棒,对求助电话反应迅速 ...

查看完整评论

Assitant Director of Sales

3 个月前

已验证

... 虽然平台很棒,但与某些物业管理系统的集成过程可以更顺畅。此外,在高峰时段提供更快的客户支持将使体验更加美好。 ...

查看完整评论

Director of Sales & Marketing

3 个月前

已验证

... 客户服务非常出色,他们在整个过程中不断向我们通报最新情况,尤其是在我们最近与 Opera 交互时。当我们遇到任何问题时,Siteminder 团队总是付出额外的努力来跟进并为我们 ...

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Operations Manager

3 个月前

已验证

... 我们建议添加更多报告,例如该地区的总体需求,因为这将对酒店制定策略非常有帮助。 ...

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Assistant manager

2 个月前

已验证

... 经验丰富的供应商,沟通方便,问题解决,亲力亲为,客户友好,易于讨论,保持正轨,迄今为止没有问题。 ...

查看完整评论

Group Revenue Manager

2 个月前

已验证

... 客户支持响应能力:一些用户报告支持响应 ...

查看完整评论

E-commerce director

2 个月前

已验证

... 预订系统使我们的酒店能够增加直接预订量。渠道经理成功链接到所有电子商务平台。特别是它与 Google Hotel ...

查看完整评论

整合

已連接

Hoteliers often emphasize the importance of SiteMinder's Rate Shopping product's integrations. They appreciate the broad range of integrations available, particularly with pivotal systems like PMS and CRM, which enhance operational efficiency. Users frequently mention that the integrations are straightforward to implement, minimizing disruptions or challenges during setup. Additionally, the integrations are noted for their reliability, consistently providing smooth syncing without noticeable issues. Hoteliers value the ability to customize these integrations to meet their specific operational needs, allowing for tailored connectivity and functionality that directly benefits their booking and rate management processes.

Cluster Revenue

3 个月前

已验证

... 使用 SiteMinder ...

查看完整评论

Revenue Manager

3 个月前

已验证

... 我发现收益规则特别有用,因为它节省了大量手动监控房间库存的时间,对于那些管理多家酒店的人来说更是如此。 ...

查看完整评论

Assistance Reservation Manager

3 个月前

已验证

... 价格购物更容易检查价格差异。预订引擎也易于管理。渠道经理有更多的合作伙伴可以合作。 ...

查看完整评论

Assitant Director of Sales

3 个月前

已验证

... 虽然平台很棒,但与某些物业管理系统的集成过程可以更顺畅。此外,在高峰时段提供更快的客户支持将使体验更加美好。 ...

查看完整评论

Director of Sales & Marketing

3 个月前

已验证

... 客户服务非常出色,他们在整个过程中不断向我们通报最新情况,尤其是在我们最近与 Opera ...

查看完整评论

E-commerce

2 个月前

已验证

... 当我使用 SiteMinder 的产品(例如预订引擎、渠道管理器和价格购物)时,我认为所有这些都非常智能且易于使用。所以我最喜欢渠道管理器,因为它易于与 OTA 进行 ...

查看完整评论

Assistant manager

2 个月前

已验证

... 在系统中加入业主和房东之间的 BnB 管理模块,为共同房东公司增加价值。 ...

查看完整评论

Director of Sales & Ecommerce

2 个月前

已验证

... 最佳渠道经理负责管理酒店的 OTA、BAR、促销等。 ...

查看完整评论

Group Revenue Manager

2 个月前

已验证

... 客户支持响应能力:一些用户报告支持响应时间延迟,尤其是在高峰时段。提高可用性和更快地解决问题可以提高用户满意度。自定义选项:虽然该平台用户友好,但高级用户可能会发现报告或集成的自定义选项有些有限。扩展这些功能可以满足更广泛的 ...

查看完整评论

Revenue Manager

2 个月前

已验证

... 连接方便,可连接 400 多个频道。全天候提供良好的客户服务和支持。非常人性化且优质。 ...

查看完整评论

Ecommerce Director

2 个月前

已验证

... 预订引擎帮助我们的酒店增加直接预订,特别是它与谷歌酒店的连接方式,通过显示最优惠的价格直接预订酒店,促进了预订并增加了酒店的需求。 ...

查看完整评论

E-commerce director

2 个月前

已验证

... SiteMinder 评论 ...

查看完整评论

Revenue Manager

2 个月前

已验证

... 平台设计专业、组织细致,客服优质快捷,分销网络及结构清晰细致。 ...

查看完整评论
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酒店業者最常提及

Channel Management
Customer Support
Booking Engine Performance
Integration Difficulties
Automation and Reporting
Rate Shopping Tools

按細分市場的受歡迎程度

類別

236 | 特小 (1-9 房间)

382 | 小 (10-24 房间)

708 | 中等的 (25-74 房间)

729 | 大 (75-199 房间)

464 | 特大 (200+ 房间)

國家

341 | Thailand

312 | Australia

251 | Spain

157 | United States of America

113 | Mexico

97 | Malaysia

82 | United Kingdom

73 | New Zealand

67 | Indonesia

66 | Vietnam

49 | Cambodia

48 | Portugal

44 | France

42 | Ireland

39 | Germany

34 | Colombia

31 | Philippines

27 | Taiwan

25 | Singapore

25 | China

23 | Estonia

21 | Canada

21 | South Africa

20 | Italy

19 | India

19 | Finland

16 | Laos

15 | Czech Republic

15 | Hungary

14 | Costa Rica

14 | United Arab Emirates

13 | Switzerland

12 | Iceland

10 | Austria

10 | Fiji

10 | Sri Lanka

10 | Argentina

10 | Chile

9 | Latvia

7 | Cyprus

7 | Greece

5 | Malta

5 | Belize

5 | Uruguay

5 | Denmark

5 | Ecuador

5 | Pakistan

5 | Morocco

4 | Sweden

4 | Peru

4 | Qatar

4 | Poland

4 | Maldives

4 | Egypt

4 | Romania

4 | Trinidad and Tobago

3 | Kenya

3 | Nigeria

3 | Panama

3 | Uzbekistan

3 | Norway

3 | Slovenia

3 | Andorra

3 | Croatia

3 | Myanmar

2 | Georgia

2 | Zambia

2 | Seychelles

2 | Hong Kong

2 | Ukraine

2 | Vanuatu

2 | Namibia

2 | Turkey

2 | Samoa

2 | Bangladesh

2 | Saint Martin (French part)

1 | Nicaragua

1 | Papua New Guinea

1 | Nepal

1 | Oman

1 | Netherlands

1 | Dominican Republic

1 | Saudi Arabia

1 | Montenegro

1 | Zimbabwe

1 | Paraguay

1 | Belgium

1 | Mozambique

1 | Uganda

1 | Tunisia

1 | Japan

1 | Bahamas

1 | Rwanda

1 | Cameroon

1 | Brazil

1 | Iran

1 | Honduras

1 | Sierra Leone

1 | Guatemala

類型

984 | 精品店

878 | 度假村

825 | 豪华酒店

764 | 市中心酒店

688 | 住宿加早餐旅馆

597 | 机场/会议酒店

567 | 品牌酒店

557 | 有限的服务和经济型酒店

338 | 长住服务式公寓

194 | 旅馆

155 | 度假出租屋和别墅

143 | 汽车旅馆

51 | 房车公园和露营地

47 | 赌场

地區

789 | 亚太地区

695 | 欧洲

400 | 大洋洲

291 | 北美

90 | 南美洲

45 | 非洲

34 | 中东

13 | 中美洲

類別

2290 | 渠道经理

1112 | 预订引擎

289 | 网站设计

271 | 评价购物

130 | 追加销售软件

127 | 酒店平价

126 | 酒店元搜索管理软件

111 | 宾客消息软件

什麼是SiteMinder?

成立于2006 | 总部位于The Rocks (Australia) | 700 名员工
SiteMinder (Insights) 是一款专为酒店经营者设计的先进收益管理系统。它提供了一个无缝仪表板,集成了实时价格和可用性更新,帮助酒店通过保持定价策略的竞争力来最大化收益。凭借全面的市场情报和广泛的渠道连接,它可以最大限度地减少手动任务并提升客户体验。该工具为酒店经营者提供了其价格和竞争对手价格的高清可视性,使他们能够做出明智的决策并保持市场领先地位。通过利用这些见解,用户可以优化定价策略并提高运营效率。

查看网站

功能

实时洞察

值得信赖的数据

保持竞争优势

单一集成平台

同类房价比较

特征

Competitor Tracking & Benchmarking

4/5 features

Parity Monitoring

4/5 features

Data Granularity

4/5 features

Performance Reporting & Analytics

4/5 features

其他

1/1 features

可用的附加元件和模組

SiteMinder 分享

支付处理软件
您是否正在寻找一种更快捷、更简单的付款方式?SiteMinder Pay 是您完整的酒店付款解决方案,可简化付款流程,让您和您的客人完全放心。

進階附加元件

SiteMinder Demand Plus

SiteMinder Demand Plus 通过管理您在 Google Hotel Ads、Trivago 和 TripAdvisor 等领先元搜索网站上的列表,让您轻松获得更多直接预订。

進階附加元件

宾客参与

宾客消息软件
通过宾客互动,提升宾客体验,并增加客房以外的收入。提供数字入住体验、发送个性化追加销售优惠、征求宾客反馈等。

進階附加元件

SiteMinder 的評論總結

4.6
出色的
使用方便
4.6/5
客户支持
4.5/5
投资回报率
4.4/5
执行
4.4/5

被推荐

成就

热门产品

该供应商的趋势得分正在上升,SiteMinder (Insights) 是 评价购物 类别中 #2 最热门的产品(在 34 中),也是全球酒店技术生态系统中 #49 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头

学到更多
認證支持

SiteMinder 已将其内部系统开放给 Hotel Tech Report 并获得了经过验证的支持认证。

Learn more about this achievement in the official press release
User's Choice Award

酒店经营者投票 SiteMinder 作为 #2 评价购物 2025 年的供应商 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
卓越证书

该供应商已获得卓越证书,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
93 HT评分

Hotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SiteMinder 的定價

高于平均水平

该产品的定价高于该类别中的平均产品,这通常表明它是一种高端产品,具有增强的功能,专为更复杂的操作、更大规模的用例和更大的属性而设计。

SiteMinder 平均水平 SiteMinder

获取即时价格估算

输入房间数量以获取您的物业的即时价格估算

No matching results

46

成功的故事

5

参考文献

10

特色客户

SiteMinder 的案例研究

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SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume

Gianyar (Indonesia)

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Aligned Corporate Residences runs four locations seamlessly with SiteMinder.

Mackay (Australia)

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Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder

Abbotsford (Australia)

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Hotel Palau Fugit maximises productivity and sales with SiteMinder

Girona (Spain)

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Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%

Kecamatan Kuta (Indonesia)

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Mutiara Carita achieves major direct bookings surge thanks to SiteMinder

Pandeglang (Indonesia)

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Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder

Malaga (Spain)

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Deutsches Haus saves three hours of work every day with SiteMinder

Bonn (Germany)

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The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783

Bodenseekreis (Germany)

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Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder

Kerobokan Kelod (Bali)

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SiteMinder successfully helps Urban Rest expand global footprint and streamline operations

Surry Hills (Australia)

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SiteMinder helps Infinity8 Bali develop easy strategies for success

Jimbaran (Bali)

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Grün Resorts Bali relies on SiteMinder to support rapid growth

Pecatu (Indonesia)

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Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder

Pigeon Forge (United States of America)

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

Townsville (Australia)

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SiteMinder supports Invergarry Hotel’s improved guest experience

Invergarry (United Kingdom)

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Brady Hotels & Apartments gains game-changing support and success with SiteMinder

Melbourne (Australia)

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Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings

Kedewatan (Bali)

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Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder

Kuta (Bali)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Indonesia)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Munich (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Balearic Islands)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Kreisfreie Stadt Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

Lamai Beach (Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Dangast (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbao (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Aachen (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Tubsai (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Sanur (Bali)

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Hotel Amicizia 使用 SiteMinder 改进房间管理Hotel Amicizia 使用 SiteMinder 改进房间管理

Rimini (Italy)

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Qunci Villas enjoy the great benefits of hotel integration with SiteMinderQunci Villas enjoy the great benefit of hotel integration with SiteMinder昆西别墅享受酒店与SiteMinder集成的巨大好处

Mangsit (Indonesia)

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Infinite Hospitality Group 的古晋公园酒店通过添加 SiteMinder 的平台来提升智能宾客体验 Infinite Hospitality Group 的古晋公园酒店通过添加 SiteMinder 的平台来提升智能宾客体验

Kuching (Malaysia)

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Kirimaya 品牌 - 通过制定可靠的在线销售策略将预订量提高 50%。Kirimaya 品牌 - 通过制定可靠的在线销售策略将预订量提高 50%。

Mu Si (Thailand)

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SiteMinder 很高兴通过在各种情况下为酒店经营者提供可靠的系统和坚实的支持,成为 VALA 华欣酒店旅程的一部分。在各种情况下为酒店经营者提供坚实的支持。

Cha-am (Thailand)

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时刻准备着:美诺酒店通过 SiteMinder Multi-Property 保持适应性始终准备就绪:美诺酒店通过 SiteMinder Multi-Property 保持适应性

Tagum City (Philippines)

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Olive House Apartments 使用 SiteMinder 解决超额预订并获得直接收入成功Olive House Apartments 使用 SiteMinder 解决超额预订并获得直接收入成功

Ogunquit (United States of America)

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随着泰国预订量比大流行前水平飙升 75%,HOMA 通过 SiteMinder 提升其分销并简化直接预订随着泰国预订量比大流行前水平飙升 75%,HOMA 通过 SiteMinder 提升其分销并简化直接预订

Ratsada (Thailand)

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TFE Hotels 通过 SiteMinder Multi-Property 集中房价并节省体力劳动天数TFE Hotels 通过 SiteMinder Multi-Property 集中房价并节省体力劳动天数

Sydney (Australia)

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PPHE 酒店集团采用 SiteMinder Multi-Property 的灵活新方法PPHE 酒店集团采用 SiteMinder Multi-Property 的灵活新方法

London (United Kingdom)

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Quest Apartment Hotels 如何通过 SiteMinder Multi-Property 集中分销来赢回营业时间Quest Apartment Hotels Centralized Distribution to Gain back hours with SiteMinder Multi-Property

Melbourne (Australia)

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La Flora Group 有信心通过 SiteMinder 找到了持久的解决方案La Flora Group 有信心通过 SiteMinder 找到了持久的解决方案

Khao Lak (Thailand)

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如玛酒店及公寓选择了SiteMinder,永不回头

Kuala Lumpur (Malaysia)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder富丽温泉度假村 has all boxes ticked with SiteMinder

Yuchi (Taiwan)

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自动化是巴厘岛花园海滩度假村与 SiteMinder 之间协作的关键自动化是巴厘岛花园海滩度假村与 SiteMinder 之间协作的关键

Kecamatan Kuta (Indonesia)

更多的 产品 经过 SiteMinder

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SiteMinder 的評論

酒店评级

出色的
2065
很好
312
平均
118
较差的
45
糟糕的
40

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酒店業者說

Hoteliers like SiteMinder for its effective channel management and rate distribution tools, enabling seamless rate updates across multiple booking channels. It enhances revenue by enabling insightful comparison of competitor pricing, optimizing distribution strategies, and managing inventory efficiently. While generally well-received, some hoteliers suggest improvements in integration processes, advanced analytics, and more flexible user interfaces to further drive revenue growth and customer satisfaction.

AI-generated from the text of customer reviews

Channel Management
Customer Support
Booking Engine Performance
Integration Difficulties
Automation and Reporting
Rate Shopping Tools
10

SiteMinder 是一个高效的酒店预订管理系统

E-commerce Supervisor 200 to 499 房间 精品酒店 Karon (Thailand)

已验证
2 个月前
1. 具有渠道管理系统,可在众多 OTA 之间分配销售。2. 实时更新配额。3. 提供洞察报告,以分析预订趋势并有效优化定价策略。
Country Thailand
E-commerce Supervisor
超大型酒店
Zidane from SiteMinder replied
Hi Milk, Thank you for your feedback! We’re glad to hear that the Channel Manager system has been helpful in distributing sales across a wide range of OTAs, with real-time allotment updates and insightful reports for optimising pricing strategies. We appreciate your suggestions for 24/7 support in the Thai language and for enhanced rate shopping functionality. We’ll pass your feedback along to our team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
10

渠道经理平台

Revenue Manager 200 to 499 房间 精品酒店 Dien Ban (Vietnam)

已验证
2 个月前
平台设计专业、组织细致,客服优质快捷,分销网络及结构清晰细致。
Country Vietnam
Revenue Manager
超大型酒店
Zidane from SiteMinder replied
Hi Phan, Thank you for your feedback! We’re glad to hear that you find the platform well-organised, with good customer service and a clear distribution network. We appreciate your suggestions for a promotion stay pay to be available for all OTAs and for a bulk update feature for rate overrides during specific periods or for room types across all OTAs. These are great ideas, and we’ll pass them along to our team for further consideration. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
8

在线分销助理经理

Online Distribution Assistance Manager 200 to 499 房间 精品酒店 Bangkok (Thailand)

已验证
2 个月前
这是因为该网站对用户非常友好,并且易于理解。该网站采用简洁的布局设计,非常直观,用户可以轻松理解并高效导航。
Country Thailand
Online Distribution Assistance Manager
超大型酒店
Zidane from SiteMinder replied
Hi Theerasit, Thank you for your feedback! We’re glad to hear that you find the interface user-friendly and easy to navigate. It’s great to know the clean layout has made it intuitive for you. We appreciate your suggestion about providing more in-depth summaries of information. We’ll pass this along to our team to explore how we can improve this feature. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
7

站点管理员

General Manager 100 to 199 房间 旅馆及早餐 Pattaya (Thailand)

已验证
2 个月前
我想说的是渠道经理可以将价格映射到代理,这与我们的预订引擎有关,我们也可以管理价格和可用性。
Country Thailand
General Manager
大型酒店
Zidane from SiteMinder replied
Hi KhaJohn, Thank you for sharing your feedback! We’re glad to hear that the Channel Manager has been useful in managing rates and availability for your property. We appreciate your suggestions regarding auto-cutting allotments once a booking occurs and we’ll be sure to pass them along to the relevant teams for further updates. If there's anything else we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
10

SiteMinder 评论

E-commerce director 5 to 9 房间 精品酒店 Gianyar (Indonesia)

已验证
2 个月前
预订系统使我们的酒店能够增加直接预订量。渠道经理成功链接到所有电子商务平台。特别是它与 Google Hotel 的集成方式,通过向酒店展示直接预订的最佳价格,增加了酒店预订量和需求。价格购物也帮助我们了解当前的市场情况。
Country Indonesia
E-commerce director
超小型酒店
Zidane from SiteMinder replied
Hi Sabana, Thank you for your feedback! We’re delighted to hear that the booking system has helped increase direct bookings. It’s great to know that rate shopping has also been valuable in understanding the market situation. We appreciate your suggestion regarding the SiteMinder payment gateway system. We’ll pass this feedback along to our team to explore the possibility. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
10

SiteMinder 评论

Ecommerce Director 5 to 9 房间 精品酒店 Pecatu (Indonesia)

已验证
2 个月前
预订引擎帮助我们的酒店增加直接预订,特别是它与谷歌酒店的连接方式,通过显示最优惠的价格直接预订酒店,促进了预订并增加了酒店的需求。
Country Indonesia
Ecommerce Director
超小型酒店
Zidane from SiteMinder replied
Hi Komang, Thank you for your feedback! We’re thrilled to hear that the booking engine has helped increase direct bookings for your hotel, especially with the connection to Google Hotels and the visibility it provides for the best rates. We appreciate your suggestion to enable auto-connection to social media platforms and to allow the selection of the most effective e-commerce platforms based on the area. We’ll pass your feedback along to our team for future improvements. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
10

优秀的渠道经理

Revenue Manager 500+ 房间 长期住宿及服务式公寓 Kuala Lumpur (Malaysia)

已验证
2 个月前
连接方便,可连接 400 多个频道。全天候提供良好的客户服务和支持。非常人性化且优质。
Country Malaysia
Revenue Manager
超大型酒店
Zidane from SiteMinder replied
Hi Lewynd, Thank you for sharing your feedback! We're glad to hear that the ease of connectivity and our 24/7 support have been beneficial for you. We truly appreciate your thoughts on pricing, and we’ll be sure to pass this along to the team to explore further. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
9

仔细看看 SiteMinder 是否值得您花钱购买?

Group Revenue Manager 75-99 房间 机场/会议酒店 Kota Belud District (Malaysia)

已验证
2 个月前
SiteMinder 提供强大的工具来连接和管理多个在线旅行社的预订,确保实时更新并降低超额预订的风险。用户友好的界面具有强大的洞察力,而详细的分析则提供数据来优化定价和收益策略。
Country Malaysia
Group Revenue Manager
大型酒店
8

响应迅速且实时更新

Cluster e-commerce manager 25-49 房间 精品酒店 Anse Louis (Seychelles)

已验证
2 个月前
定价购物工具,它可以帮助酒店优化定价和连接,使更多合作伙伴能够连接并且用户友好,提供快速洞察。
Country Seychelles
Cluster e-commerce manager
中型酒店
10

思手思念 SiteMinder!!

VP 200 to 499 房间 品牌酒店 Bangkok (Thailand)

已验证
2 个月前
Pro 用户友好,易于使用,提供本地语言支持。最后,为酒店提供实时市场数据,帮助他们做出更明智的业务决策并获得竞争优势。
Country Thailand
VP
超大型酒店
Zidane from SiteMinder replied
Hi Pattama, Thank you for your valuable feedback! We're glad to hear that you find our platform user-friendly and appreciate the local language support and real-time market data insights. We understand your suggestions regarding transaction-based model options and mobile optimisation for package deals and cross-selling, and we will definitely work on enhancing these capabilities. Please feel free to reach out if there's anything else we can assist with. Best regards, Zidane
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专家问答和合作伙伴推荐

Submit Recommendation
问题:

这个产品或服务在哪些方面做得很好?

回答:

这款强大的渠道管理器让酒店经营者能够从一处管理客房供应情况和价格,从而节省时间并避免错误。此外,通过此连接,Mirai 的预订系统会自动通知渠道经理预订和取消预订的情况。

问题:

该产品或服务与竞争对手的区别是什么?

回答:

Siteminder 的渠道管理器提供覆盖全球的大量分销渠道,以及强大、直观且易于使用的界面。此外,它还是一种适用于不同类型房产的解决方案。

问题:

根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?

回答:

我绝对会推荐酒店考虑使用 Siteminder 来管理酒店的空房、库存和价格。该工具集成了来自世界各地和所有类型酒店的广泛渠道。

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