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Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Canary Digital Authorizations
4.8 (1872 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Silvio, Emilio, Andrija + 65 more experts recommend Canary Technologies
Read RecommendationsCanary Digital Authorizations
Ranked 1 (out of 17) in Cyber Security & Fraud Prevention
2026 Winner
Hotel Software
Hoteliers voted Canary Technologies as the #1 Cyber Security & Fraud Prevention provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldEliminate fraud and chargebacks at your property with the world's top rated credit card authorization solution.
96% recommended by 2574 hotels
Four Seasons, Ace Hotel, Hilton & 2571 others
Bell - AI powered product analyst
I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Canary Technologies enhances hotel operations through streamlined credit card authorization and robust fraud prevention. Its digital solutions reduce chargebacks and minimize manual errors, ensuring secure data handling and compliance with PCI standards. The platform supports upselling, guest messaging, and digital tipping, leading to increased revenue and improved guest experience. However, potential areas for improvement include integration with PMS systems and enhanced notifications.
Four Seasons, Ace Hotel, Hilton & 2571 others
Read their reviewsPartners say
Industry experts recommend Canary Technologies for its high level of customization, secure digital solutions, and user-friendly interfaces. Its modular approach allows hotels to pick solutions like contactless check-in, upselling, and digital tipping individually or as a cohesive suite, making it adaptable for any property type. Known for significantly reducing fraud and increasing revenue, Canary's PCI Level I compliance and focus on security and simplicity stand out.
Vincent, Damien, Matt and 39 others
Read their recommendationsWhat Types of Hotels Canary Technologies is Popular For
Size
28 | X-Small (1-9 room)
200 | Small (10-49 room)
1036 | Mid-Sized (50-99 room)
2229 | Large (100-499 room)
261 | X-Large (500+ room)
Country
2859 | United States
462 | Canada
53 | United Kingdom
47 | Australia
44 | Mexico
22 | Italy
19 | Bahamas
19 | Singapore
12 | Turks and Caicos Islands
10 | Jordan
10 | Spain
8 | Puerto Rico
8 | India
8 | Turkey
7 | France
7 | Malaysia
6 | Japan
6 | United Arab Emirates
6 | Ireland
6 | Portugal
6 | Colombia
5 | Czech Republic
5 | Philippines
5 | New Zealand
5 | China
4 | Bahrain
4 | Switzerland
4 | Kenya
4 | Hungary
3 | Hong Kong
3 | Netherlands
3 | Guatemala
3 | Egypt
3 | Antigua and Barbuda
3 | Cayman Islands
3 | Austria
3 | Qatar
3 | Greece
3 | Brazil
3 | Costa Rica
2 | Belgium
2 | Saudi Arabia
2 | Maldives
2 | Thailand
1 | Bulgaria
1 | Malta
1 | Panama
1 | Vanuatu
1 | Chile
1 | Burkina Faso
1 | South Africa
1 | Tanzania
1 | Mongolia
1 | Malawi
1 | Russian Federation
1 | Oman
1 | Germany
1 | Nepal
1 | Tunisia
1 | Slovakia
Type
2053 | Branded Hotels
1783 | Boutique Hotels
1678 | Bed & Breakfast & Inns
1395 | Luxury Hotels
1370 | Airport/Conference Hotels
1218 | Limited Service & Budget Hotels
1196 | Resorts
947 | City Center Hotels
371 | Extended Stay & Serviced Apartments
273 | Hostels
214 | Motels
169 | Casinos
76 | RV Parks & Campgrounds
74 | Vacation Rentals & Villas
Region
3365 | North America
133 | Europe
63 | Asia Pacific
53 | Oceania
45 | Central America
33 | Middle East
17 | South America
9 | Africa
Category
1872 | Cyber Security & Fraud Prevention
1508 | Contactless Check-in
1471 | Guest Messaging Software
869 | Upselling Software
606 | Digital Tipping Solutions
189 | Hotel Chatbots
32 | Call Center Software
Didn’t find what you were looking for?
What is Canary Technologies?
Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees
Canary Digital Authorizations is a powerful platform designed to enhance the security of guest payment methods in the hospitality industry and reduce chargebacks. It operates with a user-friendly interface that allows hotel staff to easily navigate and implement its features. The software offers robust cybersecurity and fraud prevention measures, ensuring PCI compliance and safeguarding sensitive data. It also includes real-time monitoring and quick alerts to minimize the risk of fraudulent transactions. Ideal for hotels looking to improve guest experiences, Canary Digital Authorizations integrates seamlessly with other Canary Technologies offerings such as contactless check-in, digital tipping, and upselling opportunities, making it a versatile addition to any hotel’s operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Canary Technologies Reviews Analyzed: 208
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Canary Technologies Expert Recommendations Analyzed: 35
Read expert recommendationsDescription provided by Canary Technologies
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Canary Technologies's Provided Description:
"Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up to 90%. Our team includes former hoteliers who understand the nuances of what goes on behind the scenes at the property and truly recognize the needs of hoteliers. Canary's solutions are trusted by tens of thousands of hotels and guests worldwide."
FAQs
Capabilities
Unique Guest Links
Unique Guest Links
Send each guest a unique link that lets them enter their credit card information through a secure online form.
Automatic Notifications
Automatic Notifications
Your team gets an email notification when an authorization request is complete.
Easily Track Authorizations
Easily Track Authorizations
Canary’s web dashboard shows details of each authorization, making it a breeze to track credit card authorizations over time.
PCI Compliant Credit Card Storage
PCI Compliant Credit Card Storage
Most hotel operators don’t even realize that paper credit card forms violate PCI requirements, which are mandated by the credit card companies to keep customer information secure. Non-compliance penalties start at $5,000 and can be as high as $500,000. Canary’s secure digital solution handles PCI compliance for you, so you never have to worry about it again.
Easily Generate Contracts
Easily Generate Contracts
Create entirely new contracts in Canary. Stored templates make generating similar contracts a breeze.
Features
Security
4/5 features
Compliance
4/5 features
Data Management
4/5 features
Available Add-ons & Modules
Canary Sales
Hotel Sales Software
Canary Digital Contracts and Authorizations makes it easy to sign group business and collect payments. Reduce your sales cycles from days to minutes.
Canary Event Sales
Event Management Software
Canary Digital Contracts and Authorizations makes it easy to sign group business and collect payments. Reduce your sales cycles from days to minutes.
Canary Contracts
RFPs & Proposal Management Software
Canary Digital Contracts and Authorizations makes it easy to sign group business and collect payments. Reduce your sales cycles from days to minutes.
Canary Technologies Reviews Summary
Ease of Use
4.9/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Canary Digital Authorizations is the #1 most trending product in the Cyber Security & Fraud Prevention category (out of 17) and the #1 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCanary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Canary Technologies as the #1 Cyber Security & Fraud Prevention provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Canary Technologies Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Get an Instant Price Estimate
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Canary Technologies Case Studies
How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months
Caldes de Malavella (Spain)
How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals
Byron Bay (Australia)
How Casa Faena Delights Guests and Drives 55% More Upsells with Canary
Miami Beach (United States)
Fewer Calls, Better Service: Canary AI at The Pines Resort
Bass Lake (United States)
Elevating the Swiss Resort Experience with Canary and Protel
Grindelwald (Switzerland)
How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey
ValThorens (France)
AI Brings Modern Guest Communication to a Historic Resort
Stowe (United States)
Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How
Chandler (United States)
Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work
Perth (Australia)
How Digital Tipping Decreases Staff Turnover by 75% at Linchris
Plymouth (United States)
How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium
Santa Cruz (United States)
Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint
Durham (United States)
How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary
St. George (United States)
84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary
Truckee (United States)
How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary
Plymouth (United States)
How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System
Provincetown (United States)
How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging
San Francisco (United States)
Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn
Orlando (United States)
How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X
Rehoboth Beach (United States)
Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration
Miami (United States)
How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping
Kissimmee (United States)
How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months
Cocoa Beach (United States)
How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping
FenwickIsland (United States)
How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary
Bend (United States)
How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary
FenwickIsland (United States)
How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes
Banff (Canada)
How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary
San Francisco (United States)
How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay
Accord (United States)
How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property
Boston (United States)
How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations
Capri (Italy)
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
Saskatoon (Canada)
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
Kihei (United States)
How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary
(United Kingdom)
How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary
Whistler (Canada)
How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping
Hyannis (United States)
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
Anaheim (United States)
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Eagar (United States)
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
San Clemente (United States)
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Seattle (United States)
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Seattle (United States)
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Seattle (United States)
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
London (United Kingdom)
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
Las Vegas (United States)
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
Litchfield Park (United States)
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
Whitehorse (Canada)
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
Greensboro (United States)
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Los Angeles (United States)
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
Monastir (Tunisia)
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
Richmond (United States)
References
"We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features."
Bailey O’Neil
Front Desk Manager @
The Coeur d'Alene Golf & Spa Resort
"Canary does the work for you when it comes to any extra revenues. Whether it’s upsells, early check-in’s, late-checkout’s, etc. by streamlining the communication between the guest and property."
Ryan McGhee
General Manager @
Fifty Hotel & Suites by Affinia
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities."
Vaughn Davis
General Manager @
Dream Hollywood, By Hyatt
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
Vaughn Davis
General Manager @
Dream Hollywood, By Hyatt
"Canary helps us compete in this high-tech environment by getting of the antiquated paper auth forms."
Lacey Lamm
General Manager @
Cambria hotel & suites Minneapolis Maple Grove
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
Vaughn Davis
General Manager @
Dream Hollywood, By Hyatt
"It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before."
Sue Russ DePascale
Vice President of Finance @
Pinnacle Management
Featured Customers
More Products by Canary Technologies
Hotelier Rating
Looking for specific info?
10
Great product, safe and secure
Itinerary Designer from 100 to 199 room Boutique in Napa (United States)
Verified
4 months ago
I really like being able to see the status of my request and to be able to add notes. The res send feature is also appreciate it to help guest find the request in their inbox when it has been sometime since the initial request.
United States
United States
Itinerary Designer
Large Hotel
10
Easy to use
Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Polson (United States)
Verified
4 months ago
I love that it is easy to use for our credit card authorizations to help us prevent fraud and chargeback's.
United States
United States
Assistant General Manager
Large Hotel
9
A valuable tool for guest messaging and operations
General Manager from 10 to 24 room Bed & Breakfast & Inn in Banff (Canada)
Verified
5 months ago
• I really value Canary’s guest messaging functionality. It has significantly improved how we communicate with guests before arrival, during their stay, and after departure. Being able to message guests directly via SMS or WhatsApp without requiring them to download an app has reduced front desk congestion and made communication feel more s...
Canada
Canada
General Manager
Small Hotel
8
As a front desk supervisor, we will use this platform to check for cc fraud
Front desk supervisor from 200 to 499 room Boutique in Columbus (United States)
Verified
5 months ago
Self-explanatory and easy to use; don't usually have any problems using it for our purpose (cc auth and fraud checks).
United States
United States
Front desk supervisor
Large Hotel
9
It is quite helpful to stay connect with Guest
GM from 75-99 room Bed & Breakfast & Inn in Middletown (United States)
Verified
5 months ago
Guest can pick their room and so no conflict when they arrive, also they can do upgrade to many other things, Extra Rev for Hotel.
United States
United States
GM
Mid-Sized Hotel
8
Satisfaction with the Canary platform
Food & Beverage Operation Coordinator from 500+ room Branded Hotel in Tumon (Mariana Islands)
Verified
5 months ago
The digital credit card authorization forms have been particularly valuable. Prior to Canary, we relied on manual, paper-based authorization forms. Canary’s Digital Authorizations solution, which includes a proprietary fraud algorithm, has been crucial in helping us substantially reduce fraud and chargebacks.
- The platform has streamlined...
Mariana Islands
Mariana Islands
Food & Beverage Operation Coordinator
X-Large Hotel
10
I have experience working in a hotel where I interact with guests daily, handle their needs, and support team operations. I’m used to a fast-paced environment, focus on good customer service, and work well with others to ensure guests have a positive stay.
Receptionist from 100 to 199 room Boutique in Emerald Park (Canada)
Verified
5 months ago
What I like most about working at a hotel is the people.Every day is different—you meet guests from all over the world, hear their stories, and help make their stay comfortable or memorable. I also like the fast-paced environment there’s always something happening, so it never feels boring.Another big plus is the teamwork. Hotel staff usual...
Canada
Canada
Receptionist
Large Hotel
10
CC authorizations
Front Desk Agent from 100 to 199 room Boutique in Naperville (United States)
Verified
5 months ago
We started using Canary Technologies mainly for credit card authorizations, and it has been a huge improvement over the old PDF and fax forms we were relying on before. The digital authorization links are easy to send and even easier for guests to complete, which has cut down on confusion and back-and-forth emails. Guests seem significantly...
United States
United States
Front Desk Agent
Large Hotel
7
Accessible, convenient, easy-friendly
Front Office Manager from 100 to 199 room Branded Hotel in Seattle (United States)
Verified
5 months ago
Broadcasting messages to multiple guests is a great feature - Quick process to share when requesting company's preferred billing information.
United States
United States
Front Office Manager
Large Hotel
10
Canary is user friendly
Front Desk Agent from 50-74 room Boutique in Del Mar (United States)
Verified
5 months ago
Canary is very user friendly with easily identifiable marked tabs. We also use the system to provide our guests with a express check-in and check-out which allows us to provide a better service.
United States
United States
Front Desk Agent
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Canary Technologies delivers an elegant, reliable, and scalable suite of guest experience tools that solve real operational pain points for hotels. The platform stands out for its intuitive user interface, seamless integrations with PMS systems, and the tangible revenue uplift achieved through contactless check-in, upselling, and digital tipping. It enables hotels to modernize guest touchpoints while reducing friction for both staff and guests.
Showing all answers to: "What does this product or service do well?"
Canary Technologies delivers an elegant, reliable, and scalable suite of guest experience tools that solve real operational pain points for hotels. The platform stands out for its intuitive user interface, seamless integrations with PMS systems, and the tangible revenue uplift achieved through contactless check-in, upselling, and digital tipping. It enables hotels to modernize guest touchpoints while reducing friction for both staff and guests.
Canary really shines in how it elevates the guest journey alongside Mews. From smooth digital check-in to messaging and upsells, the experience becomes faster and far more intuitive for both staff and guests. Hotels adopting Canary in a Mews environment usually feel the impact immediately in efficiency, clarity, and overall guest satisfaction.
Canary Technologies is a one-stop-shop. It works really well to help hoteliers better manage their guest journey and also helps with guest communication. The platform gives great benefits to staff, guests, and hoteliers alike It's straightforward to use. They continue to innovate putting out new top-class modules!
Canary Technologies makes life easier for hotels with tools like mobile check-in/out, upselling, guest messaging, and digital tipping. Over 20,000 hotels use Canary to streamline operations, increase revenue, and give guests a better experience.
Guests and hoteliers can benefit from full customer journey support from Canary Technologies. Guest messaging, contactless check-in, dynamic upselling, and digital authorizations are a few of the features. Adding this to your current tech stack is easy, as it can be customized to suit the requirements of your hotel.
Question:
What differentiates this product or service from the competition?
Answer:
Unlike fragmented or legacy solutions, Canary offers a unified ecosystem that covers the entire guest journey—from pre-arrival verification to in-stay communication and post-stay engagement. Its rapid implementation process, strong security standards, and measurable ROI make it a top choice for hoteliers. The company’s customer success and support teams are also exceptional, ensuring hotels extract full value from every product module.
Showing all answers to: "What differentiates this product or service from the competition?"
Unlike fragmented or legacy solutions, Canary offers a unified ecosystem that covers the entire guest journey—from pre-arrival verification to in-stay communication and post-stay engagement. Its rapid implementation process, strong security standards, and measurable ROI make it a top choice for hoteliers. The company’s customer success and support teams are also exceptional, ensuring hotels extract full value from every product module.
What sets Canary apart is how naturally it fits with Mews and enhances the full guest flow instead of just solving one isolated problem. Many tools try to cover pieces of the journey, but Canary brings everything together with clean UX, strong automation, and reliable integrations. It feels purpose-built for hotels that want modern operations without unnecessary complexity.
Canary Technologies is an all in one solution. Hotels can get all of the benefits of robust technology modules in an all-in-one suite that is a perfect compliment to their current tech stack! This makes the hoteliers life easier while not missing any pieces of the important tech stack for managing guest experiences. There are competitors that are just simple point solutions, while Canary does much more.
Canary Technologies stands out with its all-in-one platform for mobile check-in/out, upselling, messaging, and digital tipping. It integrates seamlessly with over 1,500 systems, offers an intuitive interface, real-time updates, and scalability for properties of all sizes. These features make Canary a leader in modernizing hotel operations and improving guest experiences.
The application is fully web-based, intuitive, and works on any device. It is very straightforward for the hotel, hotel partners and hotel guests/clients to set things up. In addition, supporting the entire guest journey pre-stay, during-stay, and post-stay is a wonderful solution.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Start with one or two modules such as Contactless Check-In or Upselling to quickly realize ROI, then expand into the broader suite. Canary’s modular approach makes scaling easy, and the guest experience improvements are immediate and measurable. It’s an ideal solution for hotel groups seeking both operational efficiency and elevated guest satisfaction.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Start with one or two modules such as Contactless Check-In or Upselling to quickly realize ROI, then expand into the broader suite. Canary’s modular approach makes scaling easy, and the guest experience improvements are immediate and measurable. It’s an ideal solution for hotel groups seeking both operational efficiency and elevated guest satisfaction.
If you're considering Canary, approach it as a full guest-experience upgrade rather than a single-feature add-on. The real value appears when you connect multiple modules with Mews and let automation take over routine tasks. Trust the system to work for you. Your team will gain time back, and your guests will immediately notice the smoother, more polished experience.
Take a demo!
Amazing product suite!
Canary Technologies is an all in one solution. Whats great about this is Hotels don't have to use multiple point solutions to solve the complex guest journey tech stack. Hotels can get all of the benefits of robust technology modules in an all-in-one suite that is a perfect compliment to their current stack! This makes both the hoteliers life easier while not missing any pieces of the important tech stack for managing guest experiences.
For hoteliers considering Canary, focus on how it can simplify operations and enhance the guest experience. Its mobile check-in/out, upselling, and guest messaging tools can save your team time while increasing revenue. Canary is easy to integrate with existing systems, making it a smooth transition. If you're looking to modernize your processes and create a more seamless guest journey, Canary is a smart investment.
You should choose a product that is easily customizable to reflect your brand. Consider ease of use and simplicity for the guest. It should look great and be extremely simple for your guests as well. Lastly, ensure that all dots can be connected and that any company you want to work with is capable of collaborating with others.
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CEO & Founder
@
Hotel Boost AG
Jaime Rivera
Partner Manager
@
Mews
Lorna McGinnis
Marketing Assistant
@
WebRezPro
Dana Kwak
Production & Writing Specialist
@
WebRezPro
April Czech
Program Coordinator Alliances Partners l Quality Assurance l Preferred Golf
@
Preferred Hotels & Resorts
Denis Wolters
Digital Marketing Manager
@
Planet
Brendon Granger
Chief Experience Officer
@
Technology4Hotels
Andrada Paraschiv
VP Hospitality
@
Beekeeper
Alexander Shalan
Senior Partnerships Manager
@
Adyen
Larkin MacDonald
Account Executive, Hospitality
@
Adyen
Yumiko Pagnoux
Partner Associate
@
Mews
Johnny Morin
Director Of Strategic Alliances
@
Visual Matrix PMS
James Ling
Head of Global Product Development and Pre-Sales
@
Global Blue
Marcy Albert
Vice President of Sales
@
OpenKey
Mohamad Masri
Managing Director
@
BizGate Consultancies
Nikita Johnston
Marketing Manager
@
HiRUM
Javier Gonzalez
Opera PMS Support specialist
@
Nexplay
Patrick Lomsdalen
CEO
@
FLEXIPASS Keyless Mobile Access
Martin Slack
Senior Implementation Specialist
@
Hospitality Impact
Walter Krause
IT
@
MICROS
Noureldean Barakat
Account Manager
@
BizGate Marketing & Consultancies
Teresa Alves
Product Manager
@
Planet (protel Cloud PMS)
Zoltan Molnar
Sales and Business Development
@
Flexkeeping
Mark Kelly
Solutions and Partner Integration Consultant
@
Maestro
Kriska Kay Francisco
Marketing & Customer Relations
@
FLEXIPASS
Nawal El Mourad
Event Marketing Coordinator
@
BizGate
Nixie Ylagan
Sales Manager
@
OpenKey
Michael Osgood
Vice President
@
Preferred Travel Group
David Sawers
CEO
@
HiRUM Software Solutions
Aaron Price
Strategic Account Development Manager
@
SkyTouch Technology
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News
Canary Technologies
1 month ago
Canary Technologies Named Best Digital Tipping Solution in 2026 HotelTechAwards
Canary Technologies
1 month ago
Hotel AI Adoption Surges with 82% Expanding Use in 2026
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2 months ago
Canary Technologies Named Best AI Guest Messaging Platform in 2026 HotelTechAwards
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2 months ago
Canary Technologies Introduces F&B Mobile Ordering to Boost Hotel Revenue
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2 months ago
Canary Technologies Launches First-of-Its-Kind Hospitality AI Agent Studio
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2 months ago
Regency Hotel Management Elevates Guest Engagement at Scale with Canary Technologies
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2 months ago
Canary Technologies Adds Industry Veteran Jeff Thoman to Fuel Enterprise Momentum
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2 months ago
Omni Hotels & Resorts Modernizes Guest Engagement With Canary Technologies
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3 months ago
Canary Technologies Expands Mobile Key Capabilities With Acquisition of OpenKey
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3 months ago
Castle Resorts & Hotels Brings Digital-First Experiences to Guests with Canary
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4 months ago
Canary’s AI Voice Recognized as Best Hospitality Solution by HotelTechReport
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4 months ago
HotelTechAwards Names Canary Technologies the Best Guest Experience System
Canary Technologies
4 months ago
deLuna Hotels Taps Canary Technologies for Seamless Stays
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5 months ago
Canary and Wyndham Roll Out AI Voice Globally
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5 months ago
Bespoke Hotels Selects Canary Technologies to Enhance the Digital Guest Journey
Canary Technologies
6 months ago
Embergrove Hospitality Group Selects Canary to Modernize the Guest Journey
Canary Technologies
6 months ago
Canary Technologies Wins American Hotel & Lodging Association Tech Acceleration Award
Canary Technologies
6 months ago
How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months
Canary Technologies
6 months ago
How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals
Canary Technologies
6 months ago
Mehr Consultancy Selects Canary to Elevate Guest Service and Drive Revenue
Canary Technologies
6 months ago
McMenamins Selects Canary Technologies as Its Guest Management System
Canary Technologies
6 months ago
Canary Technologies Launches AI-Powered Sales & Catering Payments Hub for Hotels
Canary Technologies
7 months ago
Arlo Hotels Elevates the Guest Journey with Canary Technologies
Canary Technologies
7 months ago
How Casa Faena Delights Guests and Drives 55% More Upsells with Canary
Canary Technologies
7 months ago
Fewer Calls, Better Service: Canary AI at The Pines Resort
Canary Technologies
7 months ago
Elevating the Swiss Resort Experience with Canary and Protel
Canary Technologies
7 months ago
How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey
Canary Technologies
7 months ago
AI Brings Modern Guest Communication to a Historic Resort
Canary Technologies
7 months ago
Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How
Canary Technologies
7 months ago
Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work
Canary Technologies
7 months ago
How Digital Tipping Decreases Staff Turnover by 75% at Linchris
Canary Technologies
7 months ago
How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium
Canary Technologies
7 months ago
Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint
Canary Technologies
7 months ago
Brøchner Hotels Elevates Boutique Hospitality with Canary Technologies
Canary Technologies
7 months ago
Hospitality Associates Selects Canary Technologies for AI Guest Messaging
Canary Technologies
7 months ago
Proper Hospitality Selects Canary Technologies to Modernize the Guest Journey
Canary Technologies
8 months ago
Canary Technologies Marks Housekeeping Week with Over 3X Growth in Digital Tips to Hotel Staff
Canary Technologies
10 months ago
Navigating AI: Emerging Trends in Hospitality
Canary Technologies
11 months ago
Canary Technologies Raises $80M to Solidify Its Position as the Hospitality AI Leader and Accelerate Global Reach
Canary Technologies
1 year ago
Canary Technologies Named Guest Engagement Solution of the Year
Canary Technologies
1 year ago
Aimbridge Hospitality Selects Canary Technologies for Digital Tipping
Canary Technologies
1 year ago
Canary Technologies Unveils the First End-To-End AI Voice Platform Built for Hospitality
Canary Technologies
1 year ago
New Study Finds 73% of Hoteliers Believe AI Will Transform Hospitality
Canary Technologies
1 year ago
Canary Technologies Sweeps 2025 HotelTechAwards With 8 Wins
Canary Technologies
1 year ago
Guldsmeden Hotels Chooses Canary Technologies to Transform the Digital Guest Journey
Canary Technologies
1 year ago
Canary Technologies Named to the 2024 Deloitte Technology Fast 500™
Canary Technologies
1 year ago
How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary
Canary Technologies
1 year ago
84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary
Canary Technologies
1 year ago
How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary
Canary Technologies
1 year ago
How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System
Canary Technologies
1 year ago
Canary Technologies Enhances Guest Management System with Next-Generation Digital Compendium
Canary Technologies
1 year ago
How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging
Canary Technologies
1 year ago
Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn
Canary Technologies
1 year ago
How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X
Canary Technologies
1 year ago
Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration
Canary Technologies
1 year ago
How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping
Canary Technologies
1 year ago
How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months
Canary Technologies
1 year ago
BWH℠ Hotels Selects Canary Technologies to Power its AI-Driven Guest Engagement Platform
Canary Technologies
1 year ago
TUI Hotels & Resorts Taps Canary Technologies to Power its Digital Guest Journey
Canary Technologies
1 year ago
Canary Technologies Raises $50M to Accelerate AI Guest Technology in Hospitality
Canary Technologies
2 years ago
IHG Hotels & Resorts Selects Canary Technologies as an Approved Vendor for Digital Tipping
Canary Technologies
2 years ago
Canary Technologies Named #1 Guest Experience Platform & Winner of 8 Awards at 2024 HotelTechAwards
Canary Technologies
2 years ago
Canary Technologies & Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
Canary Technologies
2 years ago
Conferma Pay and Canary Technologies Remove the Barriers to Hotel Virtual Payment
Canary Technologies
2 years ago
Select Registry Chooses Canary Technologies as a Preferred Guest Management System For Its Network of Craft Lodging Properties
Canary Technologies
2 years ago
How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping
Canary Technologies
2 years ago
How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary
Canary Technologies
2 years ago
How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary
Canary Technologies
2 years ago
How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes
Canary Technologies
2 years ago
How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary
Canary Technologies
2 years ago
How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay
Canary Technologies
2 years ago
How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property
Canary Technologies
2 years ago
How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations
Canary Technologies
2 years ago
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
Canary Technologies
2 years ago
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
Canary Technologies
2 years ago
Canary Technologies to Power Wyndham's New AI-Enabled Guest Engagement Platform
Canary Technologies
2 years ago
How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary
Canary Technologies
2 years ago
How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary
Canary Technologies
2 years ago
How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping
Canary Technologies
2 years ago
Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms
Canary Technologies
3 years ago
Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector
Canary Technologies
3 years ago
Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023
Canary Technologies
3 years ago
Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits
Canary Technologies
3 years ago
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
Canary Technologies
3 years ago
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Canary Technologies
3 years ago
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
Canary Technologies
3 years ago
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Canary Technologies
3 years ago
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Canary Technologies
3 years ago
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Canary Technologies
3 years ago
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
Canary Technologies
3 years ago
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
Canary Technologies
3 years ago
Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe
Canary Technologies
3 years ago
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
Canary Technologies
3 years ago
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
Canary Technologies
3 years ago
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
Canary Technologies
3 years ago
Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis
Canary Technologies
4 years ago
Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations
Canary Technologies
4 years ago
Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration
Canary Technologies
4 years ago
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Canary Technologies
5 years ago
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
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5 years ago
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
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