Canary Digital Authorizations

Ranked 1 (out of 14) in Cyber Security & Fraud Prevention

Cyber Security & Fraud Prevention

Eliminate fraud and chargebacks at your property with the world's top rated credit card authorizatio...

Ratings Snapshot

Certificate of Excellence
Read 195 reviews
95%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 14 in Cyber Security & Fraud Prevention

Ease of Use
4.8/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

Canary Technologies has opened its internal systems to

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Most popular for
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  • Branded 47 verified reviews
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Canary Digital Authorizations Overview

Canary Digital Authorizations Overview

Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up t...

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 55 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Other Products by Canary Technologies

Integrates with

  • Property Management Systems
  • Hotel Management Software
Browse integrations (8 verified)

What customers love about Canary Digital Authorizations

Like 95% recommend

Revenue Manager from Resort

Ease of use and such a great idea of a service!! Also the customer success team is amazing.

Director of Catering from Other

Canary offers the security our customers require for credit card information Easy to operate system for us as well as our customers

Catering Sales Manager from Branded

Quick turnover of the contracts saves time in sending countersigned copy to clients Saves paper

Front Desk Agent from Boutique

How easy it is to send the link to guest and processing all the cc information is quick and easy

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Canary's solutions are extremely easy to implement and get up and running. In today's tight labor market with hotel employees having high turnover, it's extremely important that managers can get their staff easily trained on their critical hotel solutions. And Canary is clearly one of the critical s...

by Patrick Lomsdalen (FLEXIPASS Keyless Mobile Access) on December 16, 2021

Question:

What differentiates this product or service from the competition?

Answer:

It's the easiest product to use on the market and has direct 2-way integrations with all major tech vendors. Many other vendors rely on 3rd party solutions for their integrations, which limits their functionality and ability to actually push useful information back into the right areas of a properti...

by Patrick Lomsdalen (FLEXIPASS Keyless Mobile Access) on December 16, 2021

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Canary's solutions are extremely easy to use. The amount that they've invested into their user experience is evident by the simplicity of their products and the ability to integrate with all major adjacent technology vendors.

by Patrick Lomsdalen (FLEXIPASS Keyless Mobile Access) on December 16, 2021

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Features

  • Network security
  • Managed WAN security platform
  • Threat lifecycle management
  • Penetration testing
  • Compliance readiness
  • Security Information and Event Management (SIEM)
  • PCI compliance audit

Clients & references

References & testimonials

Testimonial avatar
It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before.
Sue Russ DePascale Vice President of Finance at the Pinnacle Management
Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities
Vaughn Davis General Manager at the Dream Hollywood

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Greece
  • Bahamas
  • Mexico
  • Puerto Rico
  • Costa Rica
  • Malaysia
  • Colombia

195 Verified Canary Technologies Reviews

Likelihood to Recommend
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December 09, 2021

Canary Digital Authorizations Review: Canary Review

Sales & Marketing Coordinator from City Center in Los Angeles (United States of America)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

It super user friendly on both sides of the party and one of the quickest systems I have used in my experience!

What do you dislike or think could be improved?

Depending on the relationship, it can be nice if authorization links can be sent directly to recipient instead of our team copying and pasting link to client.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 09, 2021

Canary Digital Authorizations Review: Excellent Software & Service

Director of Rooms from Boutique in Los Angeles (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

-This has simplified our check in process. We can either skip the guest interaction once they complete contactless check in by sending a mobile key or spend more time engaging due to needing to focus less...

What do you dislike or think could be improved?

My notes of improvement would be property specific updates to the system. Overall the team is great & software has worked well.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

December 08, 2021

Canary Digital Authorizations Review: Great efforts, here is how to improve.

front desk agent from Resort in Desert Hot Springs (United States of America)

Recommend 4/10
Full blue star
Full blue star
Empty blue star
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What do you like most?

-Helps with contactless check ins. - less paper waste - great for guest verification - great for securing hotel reservations - secure credit card authorizations

What do you dislike or think could be improved?

- mobile check ins need to be user friendly for the elderly such as larger print, larger check boxes, and you could offer a notice that states this information is 100% secure.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 08, 2021

Canary Digital Authorizations Review: Great efforts, here is how to improve.

front desk agent from Resort in Desert Hot Springs (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

-Helps with contactless check ins. - less paper waste - great for guest verification - great for securing hotel reservations - secure credit card authorizations

What do you dislike or think could be improved?

- mobile check ins need to be user friendly for the elderly such as larger print, larger check boxes, and you could offer a notice that states this information is 100% secure.

Customer Support
4
Ease of Use
3
Value for money
n/a
Implementation
n/a

December 02, 2021

Canary Digital Authorizations Review: easy to use

Director of Sales & Marketing from Resort in Palm Springs (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

definitely like that it's all electronic, easy for clients and guests to use without having to download an external signing program

What do you dislike or think could be improved?

No idea, sorry. this is not my area of expertise so with leave it to you to make improvements as you see fit

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 02, 2021

Canary Digital Authorizations Review: Canary is a tool you need!

Regional Revenue & Digital Marketing Manager from Resort in Menlo Park (United States of America)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

My favorite functionality of Canary is the digital credit card authorization forms. Before Canary we were still using paper, pen, binders in locked cabinets, with fax machines. Thank you Canary for making...

What do you dislike or think could be improved?

Canary should come up with a CRM! Could be really powerful to integrate all of the information and data you receive. Find a way to get direct OXI connection with Oracle.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly subscription (/room/month)
Monthly service fee

Recent News & Content

Resources & reports

Profile empty

Canary Technologies doesn’t have any free e-books or reports available

Popular Canary Digital Authorizations Integrations

View all (8 Canary Technologies Integrations)