Canary Digital Authorizations

Ranked 1 (out of 14) in Cyber Security & Fraud Prevention

Cyber Security & Fraud Prevention

Eliminate fraud and chargebacks at your property with the world's top rated credit card authorizatio...

Ratings Snapshot

Certificate of Excellence
Read 133 reviews
93%
Recommend
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HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 14 in Cyber Security & Fraud Prevention

Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.7/5
Verified Customer Support

Canary Technologies’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Canary Digital Authorizations Overview

Canary Digital Authorizations Overview

Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up t...

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 35 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Other Products by Canary Technologies

What customers love about Canary Digital Authorizations

Like 93% recommend

Revenue Manager from Resort

Ease of use and such a great idea of a service!! Also the customer success team is amazing.

Director of Catering from Other

Canary offers the security our customers require for credit card information Easy to operate system for us as well as our customers

Catering Sales Manager from Branded

Quick turnover of the contracts saves time in sending countersigned copy to clients Saves paper

Front Desk Agent from Boutique

How easy it is to send the link to guest and processing all the cc information is quick and easy

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Expert Q&A and Partner Recommendations

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Canary Technologies hasn’t been recommended by any experts or partners yet

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Recommended by

Features

  • Network security
  • Managed WAN security platform
  • Threat lifecycle management
  • Penetration testing
  • Compliance readiness
  • Security Information and Event Management (SIEM)
  • PCI compliance audit

Want to go behind the scenes and see how Canary Digital Authorizations works?

Clients & references

References & testimonials

Testimonial avatar
It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before.
Sue Russ DePascale Vice President of Finance at the Pinnacle Management
Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities
Vaughn Davis General Manager at the Dream Hollywood

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Canada
  • Greece
  • Puerto Rico
  • Costa Rica
  • Malaysia

133 Verified Canary Technologies Reviews

Likelihood to Recommend
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October 26, 2021

Canary Digital Authorizations Review: Game Changer

Assistant General Manager from Boutique in San Antonio (United States)

Recommend 10/10
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What do you like most?

Adding Canary to our check in process has been the best thing we have ever done! Allowing guest to check in ahead of time, add enhancements to their reservation, (which gives us more revenue!) and pay for...

What do you dislike or think could be improved?

I cant think of anything I would improve at this time! Every aspect works great and your customer service team and our rep, Austin, is always available when we have questions.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 24, 2021

Canary Digital Authorizations Review: I LOVE THE IDEA BUT SO MANY STILL DONT HAVE IT

f.d.s from Branded in Washington (United States)

Recommend 4/10
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What do you like most?

THAT ITS FAST AND SELF EXPLANITORY AND ALSO DIGITAL, WHAT I DIDNT LIKE AND REASON I GAVE A 4 IS BECASUE WE ARE TRYING TO GO ALL PAPERLESS BUT IF NOONE ELSE HAS CANARY THEN HOW IS IT POSSIBLE YOU SEE WHAT ...

What do you dislike or think could be improved?

ADVERTISING AND BETTER EXPLANATION OF HOW IT WORKS AND THE IDEA THE PURPOSE BEHIND IT BESIDES PAPERLESS, LIKE ITS SAFER AND MORE EFFICANT!!

Customer Support
2
Ease of Use
3
Value for money
2
Implementation
2

October 23, 2021

Canary Digital Authorizations Review: Easy & Secure method for handling credit cards

GM from Boutique in Santa Monica (United States)

Recommend 10/10
Full blue star
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What do you like most?

Canary provides an easy to use (both hotel & guest) as well as secure method to handle 3rd party credit card authorizations and contactless check in. Canary Support generally quick to respond to your ques...

What do you dislike or think could be improved?

Perhaps extend # of days ID is available in contactless check in profile after check out. They should have CC holder upload their ID in the 3rd party CC Auth. feature. Seems more info in a 3rd party platf...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

October 21, 2021

Canary Digital Authorizations Review: Overall experience

Duty Manager from Branded in Kuala Lumpur (Malaysia)

Recommend 10/10
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What do you like most?

1. Ease of Use 2. Security authentication is top notch 3. All colleagues can access the information 4. Quick processing and quick authentication

What do you dislike or think could be improved?

Pop up alert for authentications that have more than 2 attempts Automatic second level security check for flagged cards Just an opinion that's all, thanks

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

October 21, 2021

Canary Digital Authorizations Review: Boutique Hotel Solution!

Front Office Manager from Boutique in Anaheim (United States)

Recommend 10/10
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What do you like most?

Very easy to use and detailed with the information acquired. Highly recommend the full 2-way integration if available for your PMS. Acquires all information necessary to speed the process along. Quick res...

What do you dislike or think could be improved?

Nothing to be improved at this time. Team is constantly developing new features to roll out for hoteliers to utilize. Some for an additional cost. Let us know when the automatic toggle for upsell activati...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 20, 2021

Canary Digital Authorizations Review: Credit card approvals with ease!

Lead Night Auditor from Hostel in Phoenix (United States)

Recommend 9/10
Full blue star
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What do you like most?

It is easy for the customer and the guest to use this site for safe credit card authorizations, happy that it's available to use! There are many steps that you have to go through for the authorization; ho...

What do you dislike or think could be improved?

If it was a little bit quicker for the guest to send back to the business is the feedback I have received. The customer just wished they didn't have to do the authorizations 5 days prior to arrival, they ...

Customer Support
4
Ease of Use
5
Value for money
4
Implementation
4

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly subscription (/room/month)
Monthly service fee

Recent News & Content

Recent press releases

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Resources & reports

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Popular Canary Digital Authorizations Integrations

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