Canary Digital Authorizations

4.8 (1916 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Nora Urquiza Carlo Chancelien Natalia Garrido Anjali Arora Emilio Zappalà Silvio Reale

Nora, Carlo, Natalia + 73 more experts recommend Canary Technologies

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Canary Digital Authorizations

Ranked 1 (out of 19) in Cyber Security & Fraud Prevention

2026 Winner Hotel Software

Hoteliers voted Canary Technologies as the #1 Cyber Security & Fraud Prevention provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Eliminate fraud and chargebacks at your property with the world's top rated credit card authorization solution.

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Bell avatar Bell - AI powered product analyst

I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Canary Technologies is praised by hotels for replacing paper credit card authorizations with secure digital workflows that reduce fraud, chargebacks, and manual errors while speeding check-in and payment collection. Reviewers say it protects guest data, improves PCI compliance, supports guest messaging and pre-check-in, and can drive revenue through upsells and digital tipping. Key drawbacks are weaker PMS integrations, occasional form/notification glitches, and some guest friction with verification and authorization flows.

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Four Seasons, Ace Hotel, Hilton & 2687 others

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Partners say

Industry experts recommend Canary Technologies for its high level of customization, secure digital solutions, and user-friendly interfaces. Its modular approach allows hotels to pick solutions like contactless check-in, upselling, and digital tipping individually or as a cohesive suite, making it adaptable for any property type. Known for significantly reducing fraud and increasing revenue, Canary's PCI Level I compliance and focus on security and simplicity stand out.

Vincent Somsen Damien Cazabonne Ines Santos

Vincent, Damien, Ines and 40 others

Read their recommendations

What Types of Hotels Canary Technologies is Popular For

Size

28 | X-Small (1-9 room)

233 | Small (10-49 room)

1089 | Mid-Sized (50-99 room)

2373 | Large (100-499 room)

247 | X-Large (500+ room)

Country

3023 | United States

493 | Canada

60 | United Kingdom

47 | Australia

44 | Mexico

22 | Italy

18 | Bahamas

16 | Singapore

12 | Turks and Caicos Islands

10 | Jordan

10 | Spain

8 | Puerto Rico

8 | France

8 | Turkey

7 | India

7 | Malaysia

6 | United Arab Emirates

6 | Portugal

6 | Japan

6 | Ireland

6 | Colombia

5 | China

5 | New Zealand

5 | Philippines

5 | Czech Republic

4 | Austria

4 | Hungary

4 | Bahrain

4 | Kenya

4 | Switzerland

3 | Thailand

3 | Guatemala

3 | Netherlands

3 | Greece

3 | Cayman Islands

3 | Egypt

3 | Costa Rica

3 | Brazil

3 | Antigua and Barbuda

3 | Hong Kong

3 | Qatar

2 | Saudi Arabia

2 | Panama

2 | Maldives

2 | Belgium

1 | Chile

1 | Vietnam

1 | Vanuatu

1 | Malta

1 | South Africa

1 | Tanzania

1 | Germany

1 | Tunisia

1 | Mongolia

1 | Slovakia

1 | Nepal

1 | Oman

1 | Russian Federation

1 | Malawi

1 | Bulgaria

1 | Burkina Faso

Type

2151 | Branded Hotels

1914 | Boutique Hotels

1770 | Bed & Breakfast & Inns

1474 | Luxury Hotels

1446 | Airport/Conference Hotels

1285 | Resorts

1278 | Limited Service & Budget Hotels

1016 | City Center Hotels

389 | Extended Stay & Serviced Apartments

299 | Hostels

232 | Motels

176 | Casinos

80 | RV Parks & Campgrounds

79 | Vacation Rentals & Villas

Region

3560 | North America

142 | Europe

61 | Asia Pacific

53 | Oceania

44 | Central America

33 | Middle East

18 | South America

9 | Africa

Category

1916 | Cyber Security & Fraud Prevention

1574 | Contactless Check-in

1561 | Guest Messaging Software

914 | Upselling Software

632 | Digital Tipping Solutions

207 | Hotel Chatbots

101 | Hotel Keyless Entry Systems

35 | Call Center Software

7 | Mobile Ordering & Room Service

Canary Technologies Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Cyber Security & Fraud Prevention for hotels in North America
#1 of 3
Best Cyber Security & Fraud Prevention for Branded Hotels
#1 of 2
Best Cyber Security & Fraud Prevention for Mid-sized Hotels
#1 of 3

Canary Technologies Cyber Security & Fraud Prevention Rankings

By size
Best Cyber Security & Fraud Prevention for Mid-sized Hotels 97% recommended by 1,230 Mid-sized hotels
#1 of 3
Canary Technologies is a top Cyber Security & Fraud Prevention pick among mid-sized hotels on HotelTechReport, recognized for its secure credit card authorizations that simplify the check-in process. Hoteliers appreciate that these authorizations help mitigate fraud, enhancing guest trust and operational efficiency.
By type
Best Cyber Security & Fraud Prevention for Resorts 96% recommended by 569 Resorts hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among resorts on HotelTechReport, recognized for its secure credit card authorization service that significantly reduces chargebacks. Hoteliers appreciate that the platform allows guests to seamlessly submit their payment details online, enhancing confidence in transaction security while streamlining check-in processes.
Best Cyber Security & Fraud Prevention for Other 96% recommended by 198 Other hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among small hotels in Germany on HotelTechReport, known for significantly reducing chargebacks by 96% through its secure digital credit card authorization system. This capability provides peace of mind for both staff and guests, ensuring sensitive payment information is safely handled.
Best Cyber Security & Fraud Prevention for Motels 98% recommended by 99 Motels hotels
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among motels on HotelTechReport for its effective credit card authorization solution, which significantly reduces chargebacks and fraud, providing guests with a secure way to share sensitive information.
Best Cyber Security & Fraud Prevention for Hostels 95% recommended by 156 Hostels hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among hostels on HotelTechReport, praised for its secure credit card authorization system that simplifies the payment process for guests, enhancing confidence in handling sensitive data. Users appreciate that it significantly cuts down on chargebacks and fraud risks, stating it "provides peace of mind" for both staff and guests.
Best Cyber Security & Fraud Prevention for City Center Hotels 96% recommended by 524 City Center Hotels hotels
#1 of 3
Canary Technologies is a top Cyber Security & Fraud Prevention pick among city-center hotels on HotelTechReport, known for its digital credit card authorization feature that significantly enhances security by allowing secure links for payment authorization. This system helps hotels reduce chargebacks and creates a smoother experience for guests as they complete transactions more efficiently.
Best Cyber Security & Fraud Prevention for Casinos 98% recommended by 88 Casinos hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among casinos on HotelTechReport, praised for its secure credit card authorization process that significantly reduces chargebacks and fraud issues. Users highlight, "We received the form very fast," ensuring peace of mind for both staff and guests.
Best Cyber Security & Fraud Prevention for Branded Hotels 97% recommended by 1,117 Branded Hotels hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among branded hotels on HotelTechReport, lauded for its secure digital credit card authorization process that "has significantly improved... payment accuracy" while reducing chargebacks. This feature empowers both staff and guests, streamlining check-ins and enhancing operational efficiency.
Best Cyber Security & Fraud Prevention for Boutique Hotels 96% recommended by 938 Boutique Hotels hotels
#1 of 3
Canary Technologies is a top Cyber Security & Fraud Prevention pick among boutique hotels on HotelTechReport due to its efficient credit card authorization process that significantly reduces fraud and chargebacks. Hoteliers appreciate that guests find the secure link to submit their information user-friendly and reassuring, improving both operational workflows and customer trust.
Best Cyber Security & Fraud Prevention for Bed & Breakfast & Inns 96% recommended by 838 Bed & Breakfast & Inns hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Bed-and-Breakfasts on HotelTechReport for its digital credit card authorization process, which significantly enhances security and reduces chargebacks. Hoteliers emphasize that the platform allows for quick, secure submissions from guests, providing peace of mind for both staff and customers.
Best Cyber Security & Fraud Prevention for Airport/Conference Hotels 96% recommended by 721 Airport/Conference Hotels hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Conference on HotelTechReport, praised for its ability to "prevent chargebacks" and streamline secure credit card authorizations, making the check-in process faster and significantly minimizing fraud risks.
Best Cyber Security & Fraud Prevention for Limited Service & Budget Hotels 97% recommended by 605 Limited Service & Budget Hotels hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among limited-service budget hotels on HotelTechReport, praised for its secure digital credit card authorizations that have "practically eliminated chargeback risks." This capability simplifies the check-in process and bolsters fraud protection, essential for operators managing tight budgets and high stakes.
Best Cyber Security & Fraud Prevention for Extended Stay & Serviced Apartments 97% recommended by 220 Extended Stay & Serviced Apartments hotels
#1 of 3
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Extended-Stay-Serviced-Apartments on HotelTechReport, with its advanced security measures that minimize chargebacks and fraudulent activities. Hoteliers appreciate how it securely checks guest credit card information, providing peace of mind by ensuring sensitive data remains protected throughout the payment process.
Best Cyber Security & Fraud Prevention for RV Parks & Campgrounds 94% recommended by 49 RV Parks & Campgrounds hotels
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Rv-Parks-Campgrounds on HotelTechReport for its effective fraud detection, which has helped to reduce chargebacks significantly. Users appreciate the peace of mind knowing guests' credit card information is secure and compliant with industry standards.
Best Cyber Security & Fraud Prevention for Vacation Rentals & Villas 97% recommended by 28 Vacation Rentals & Villas hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among vacation rentals and villas on HotelTechReport, thanks to its robust credit card authorization feature that verifies sensitive information securely, which "eliminates verbal communication" and protects against fraud.
Best Cyber Security & Fraud Prevention for Luxury Hotels 96% recommended by 722 Luxury Hotels hotels
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Luxury on HotelTechReport, as hoteliers commend its robust fraud prevention features that ensure credit card transactions are secure. One user notes, "Once we added the advanced fraud check... we received little to no contested charges," reflecting its effectiveness in minimizing financial risk and enhancing guest trust.
By region
Best Cyber Security & Fraud Prevention for hotels in Central America 100% recommended by 24 hotels in Central America
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Central America on HotelTechReport, as it provides a secure way for hotels to collect credit card information, enhancing guest trust and minimizing chargeback risks with features like real-time fraud monitoring.
Best Cyber Security & Fraud Prevention for hotels in South America 97% recommended by 7 hotels in South America
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among South America on HotelTechReport, praised for enabling hotels to securely collect sensitive client information such as credit card details through easy-to-create links in emails and chats, which helps maintain confidentiality during audits.
Best Cyber Security & Fraud Prevention for hotels in Middle East 98% recommended by 16 hotels in Middle East
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among mid-sized hotels in the Middle East on HotelTechReport, appreciated for its ability to collect credit card preauthorizations securely, helping to prevent fraud and increasing guest confidence in payments.
Best Cyber Security & Fraud Prevention for hotels in Oceania 96% recommended by 27 hotels in Oceania
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Oceania on HotelTechReport for its capability to perform real-time fraud checks on credit card details, which helps hotels maintain PCI compliance and ensures guest data security. This functionality provides peace of mind to hotel operators by safeguarding sensitive information.
Best Cyber Security & Fraud Prevention for hotels in Asia Pacific 98% recommended by 30 hotels in Asia Pacific
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among hotels in Asia Pacific on HotelTechReport for its PCI Level-1 compliant digital authorization solution, which has effectively "solved 99.99% of credit card fraud issues" and streamlined secure payment processing for operators.
Best Cyber Security & Fraud Prevention for hotels in Europe 94% recommended by 55 hotels in Europe
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among hotels in Europe on HotelTechReport, praised for its ability to deliver secure, PCI-compliant credit card authorization processes that significantly reduce fraud risk while improving data handling. Hoteliers note that it "gives us peace of mind" especially with online transactions.
Best Cyber Security & Fraud Prevention for hotels in North America 96% recommended by 1,723 hotels in North America
#1 of 3
Canary Technologies is a top Cyber Security & Fraud Prevention pick among mid-sized hotels in North America on HotelTechReport for its secure digital credit card authorization process that significantly cuts down on chargebacks. Users appreciate the speed and efficiency it brings, stating, "It makes credit card authorization a breeze."
By country
Best Cyber Security & Fraud Prevention for hotels in United States 96% recommended by 1,446 hotels in United States
#1 of 3
Canary Technologies is a top Cyber Security & Fraud Prevention pick among mid-sized hotels in the United States on HotelTechReport, recognized for its effective credit card authorization process that not only enhances security but also significantly reduces chargebacks. Hoteliers appreciate the "secure and easy" platform that streamlines transactions and keeps guest information private, ensuring a smoother check-in experience.
Best Cyber Security & Fraud Prevention for hotels in Turkey 96% recommended by 5 hotels in Turkey
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Turkey on HotelTechReport, as it allows hoteliers to securely capture credit card details and manage payments through a simple interface, which guests appreciate for its safety.
Best Cyber Security & Fraud Prevention for hotels in Turks And Caicos Islands 98% recommended by 6 hotels in Turks And Caicos Islands
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Turks and Caicos Islands on HotelTechReport, as it enhances guest trust by providing a secure credit card authorization link for payments, making guests feel "more confident and secure" when sharing sensitive information.
Best Cyber Security & Fraud Prevention for hotels in Singapore 100% recommended by 9 hotels in Singapore
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Singapore hoteliers on HotelTechReport, standing out for its PCI Level-1 compliant digital authorization solution that reduces unauthorized access incidents and enhances guest trust. This shift from paper forms has eliminated hassles and is highly recommended for boosting security.
Best Cyber Security & Fraud Prevention for hotels in Puerto Rico 100% recommended by 7 hotels in Puerto Rico
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among Puerto Rico on HotelTechReport, praised for its secure method of collecting credit card information, which ensures that updates to payment details are handled safely. Hoteliers appreciate that this built-in security gives guests confidence in sharing sensitive data.
Best Cyber Security & Fraud Prevention for hotels in Mexico 97% recommended by 27 hotels in Mexico
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among hotels in Mexico on HotelTechReport, praised for its ability to "send a security link," which builds guest trust and helps prevent fraud, ensuring a secure transaction environment.
Best Cyber Security & Fraud Prevention for hotels in Jordan 100% recommended by 5 hotels in Jordan
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among hotels in Jordan on HotelTechReport for its ability to automatically secure credit card information through its website, allowing staff to access it whenever needed and reducing chargebacks.
Best Cyber Security & Fraud Prevention for hotels in Italy 95% recommended by 15 hotels in Italy
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among mid-sized hotels in Italy on HotelTechReport, praised for its Payment Link solution that helps accelerate credit card authorization while enhancing fraud prevention. Users appreciate the "secure and smooth procedure" of collecting sensitive data.
Best Cyber Security & Fraud Prevention for hotels in India 98% recommended by 5 hotels in India
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among India on HotelTechReport for its effective protection against cyber fraud during online check-ins, helping hotels maintain guest privacy. Hoteliers appreciate that it has "made life easier for submitting credit card information."
Best Cyber Security & Fraud Prevention for hotels in United Kingdom 91% recommended by 21 hotels in United Kingdom
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among hotels in the United Kingdom on HotelTechReport, noted for its effective fraud checks that enhance safety by verifying credit card details in advance of stays. This capability helps reduce chargebacks and ensures guests feel secure in their transactions.
Best Cyber Security & Fraud Prevention for hotels in Canada 96% recommended by 250 hotels in Canada
#1 of 2
Canary Technologies is a top Cyber Security & Fraud Prevention pick among hotels in Canada on HotelTechReport, with its secure digital authorization process significantly cutting down on chargebacks and fraudulent transactions. Users appreciate that it ensures guests feel confident sharing their credit card information, enhancing both safety and operational efficiency.
Best Cyber Security & Fraud Prevention for hotels in Bahamas 100% recommended by 9 hotels in Bahamas
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among hotels in the Bahamas on HotelTechReport, with digital credit card authorizations that let front desk staff handle processes independently, streamlining operations and enhancing security. Users note it has been a "life saver" for their teams and guests.
Best Cyber Security & Fraud Prevention for hotels in Australia 96% recommended by 27 hotels in Australia
#1 of 1
Canary Technologies is a top Cyber Security & Fraud Prevention pick among hotels in Australia on HotelTechReport, praised for how it "automatically does fraudulent checks of the credit card details" during the form entry process, ensuring PCI compliance and enhancing guest security.

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What is Canary Technologies?

Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees
Canary Digital Authorizations is a powerful platform designed to enhance the security of guest payment methods in the hospitality industry and reduce chargebacks. It operates with a user-friendly interface that allows hotel staff to easily navigate and implement its features. The software offers robust cybersecurity and fraud prevention measures, ensuring PCI compliance and safeguarding sensitive data. It also includes real-time monitoring and quick alerts to minimize the risk of fraudulent transactions. Ideal for hotels looking to improve guest experiences, Canary Digital Authorizations integrates seamlessly with other Canary Technologies offerings such as contactless check-in, digital tipping, and upselling opportunities, making it a versatile addition to any hotel’s operations.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Canary Technologies

FAQs

Capabilities

Unique Guest Links

Automatic Notifications

Easily Track Authorizations

PCI Compliant Credit Card Storage

Easily Generate Contracts

Features

Security

4/5 features

Compliance

4/5 features

Data Management

4/5 features

Available Add-ons & Modules

Digital Tipping

Digital Tipping Solutions
Increase tips by 5X to attract & retain more staff

INCLUDED

Guest App

Hotel Guest Apps
Guest App

INCLUDED

Canary Sales

Hotel Sales Software
Canary Digital Contracts and Authorizations makes it easy to sign group business and collect payments. Reduce your sales cycles from days to minutes.

INCLUDED

Canary Event Sales

Event Management Software
Canary Digital Contracts and Authorizations makes it easy to sign group business and collect payments. Reduce your sales cycles from days to minutes.

INCLUDED

Canary Contracts

RFPs & Proposal Management Software
Canary Digital Contracts and Authorizations makes it easy to sign group business and collect payments. Reduce your sales cycles from days to minutes.

INCLUDED

Canary Technologies Reviews Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Canary Digital Authorizations is the #1 most trending product in the Cyber Security & Fraud Prevention category (out of 19) and the #3 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Canary Technologies as the #1 Cyber Security & Fraud Prevention provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Canary Technologies Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Canary Technologies Average Canary Technologies

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66

Success Stories

6

References

10

Featured Customers

Canary Technologies Case Studies

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Yavapai Lodge Eliminates Long Lobby Lines With Canary’s Self-Service Kiosk

Grand Canyon Village (United States)

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How Flanigan’s Resort & Spa Boosted Ancillary Revenue by 57% With Canary’s GMS

Springdale (United States)

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From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10×

Williamsburg (United States)

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From Long Lines to Warm Welcomes: How Mangia’s Modernized the Guest Journey with Canary

Pollina (Italy)

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How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue

Paris (France)

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Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary’s Mobile Key

Malibu (United States)

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Hotel Covington Increases Average Check Size by 15% With Canary’s F&B Mobile Ordering

Covington (United States)

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Handling 800+ Calls a Month With Canary’s AI Voice at Hotel Zephyr

San Francisco (United States)

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How Beaumier Uses Canary Technologies to Elevate the Guest Experience

Bonnieux (France)

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How Galleria Vik Milano Generated Nearly €35,000 in Annual Upsell Revenue Through an Elevated Guest Experience

Milan (Italy)

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Answering Every Call and Eliminating Lobby Lines at The Gale Miami

Miami (United States)

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A Year of F&B Revenue in Just Two Months: Garden City Hotel’s Success Story With Canary

Garden City (United States)

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Strengthening the Guest Experience: How Bespoke Hotels is Using Canary Across its UK Portfolio

Chipping Campden (United Kingdom)

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How Crowne Plaza Newcastle Captures New Revenue and Scales Guest Communication With Canary

Newcastle upon Tyne (United Kingdom)

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How Point Hotel Saved Nearly 300 Staff Hours in Six Months With Canary

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How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks

Snowshoe (United States)

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How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space

New York City (United States)

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How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months

Caldes de Malavella (Spain)

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How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals

Byron Bay (Australia)

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How Casa Faena Delights Guests and Drives 55% More Upsells with Canary

Miami Beach (United States)

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Fewer Calls, Better Service: Canary AI at The Pines Resort

Bass Lake (United States)

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Elevating the Swiss Resort Experience with Canary and Protel

Grindelwald (Switzerland)

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How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey

ValThorens (France)

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AI Brings Modern Guest Communication to a Historic Resort

Stowe (United States)

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Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How

Chandler (United States)

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Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work

Perth (Australia)

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How Digital Tipping Decreases Staff Turnover by 75% at Linchris

Plymouth (United States)

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How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium

Santa Cruz (United States)

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Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint

Durham (United States)

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How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary

St. George (United States)

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84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary

Truckee (United States)

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How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary

Plymouth (United States)

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How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

Provincetown (United States)

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How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging

San Francisco (United States)

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Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn

Orlando (United States)

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How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

Rehoboth Beach (United States)

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Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration

Miami (United States)

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How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping

Kissimmee (United States)

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How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months

Cocoa Beach (United States)

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How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

FenwickIsland (United States)

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How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary

Bend (United States)

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How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

FenwickIsland (United States)

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How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

Banff (Canada)

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How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

San Francisco (United States)

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How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

Accord (United States)

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How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

Boston (United States)

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How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

Capri (Italy)

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How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

Saskatoon (Canada)

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How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

Kihei (United States)

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How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

(United Kingdom)

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How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

Whistler (Canada)

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How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

Hyannis (United States)

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How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

MountLaurel (United States)

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How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

Eagar (United States)

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How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

San Clemente (United States)

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How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

Seattle (United States)

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Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

Seattle (United States)

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How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

Seattle (United States)

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How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

London (United Kingdom)

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How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

New York City (United States)

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How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

Litchfield Park (United States)

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How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

Whitehorse (Canada)

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How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

Greensboro (United States)

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Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

Los Angeles (United States)

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How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

Monastir (Tunisia)

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How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

Richmond (United States)

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Canary Technologies Reviews

Hotelier Rating

Excellent
1751
Very Good
92
Average
46
Poor
19
Terrible
8

Property Size

  • X-Small (15)
  • Small (84)
  • Mid-Sized (492)
  • Large (1175)
  • X-Large (129)

Country

  • United States
    United States
    (1446)
  • Canada
    Canada
    (254)
  • Mexico
    Mexico
    (27)
  • Australia
    Australia
    (27)
  • United Kingdom
    United Kingdom
    (21)
  • Italy
    Italy
    (15)
  • Bahamas
    Bahamas
    (9)
  • Singapore
    Singapore
    (9)
  • Puerto Rico
    Puerto Rico
    (7)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (6)
  • Jordan
    Jordan
    (5)
  • India
    India
    (5)
  • Turkey
    Turkey
    (5)
  • Spain
    Spain
    (4)
  • Czech Republic
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    (4)
  • Malaysia
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    (4)
  • Japan
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    (3)
  • Greece
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    (3)
  • Colombia
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    (3)
  • Costa Rica
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    (3)
  • Qatar
    Qatar
    (2)
  • China
    China
    (2)
  • United Arab Emirates
    United Arab Emirates
    (2)
  • Bahrain
    Bahrain
    (2)
  • France
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    (2)
  • Antigua and Barbuda
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    (1)
  • Slovakia
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    (1)
  • Nepal
    Nepal
    (1)
  • Ireland
    Ireland
    (1)
  • Mongolia
    Mongolia
    (1)
  • Switzerland
    Switzerland
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Thailand
    Thailand
    (1)
  • Cayman Islands
    Cayman Islands
    (1)
  • Oman
    Oman
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  • Russian Federation
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  • Brazil
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  • Burkina Faso
    Burkina Faso
    (1)
  • Portugal
    Portugal
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • Maldives
    Maldives
    (1)

Region

  • North America
    North America
    (1727)
  • Europe
    Europe
    (55)
  • Asia Pacific
    Asia Pacific
    (30)
  • Oceania
    Oceania
    (27)
  • Middle East
    Middle East
    (16)
  • South America
    South America
    (7)
  • Central America
    Central America
    (24)
  • Africa
    Africa
    (2)
10

Saves paper and makes front desk life easier — AI replies can miss the mark

Front Office Manager from 75-99 room Branded Hotel in Courtenay (Canada)

Verified
5 days ago
Canary has saved us a great deal of paper and made our Front Desk Agents lives much easier with their CC Authorization, Messaging, and Contactless Check-in solutions! Having all this in one place makes it even more convenient. We are really looking forward to participating in the Digital Tipping Solution once it has made it's way up to Cana...
Country Canada
Front Office Manager
Mid-Sized Hotel
10

Streamlined check-in and messaging — but AI replies can miss the mark

Manager from 75-99 room Branded Hotel in Kingston (Canada)

Verified
6 days ago
The Canary system is well-designed, user friendly system that simplifies upselling, check in, check out, messaging, and payment authorizations for both staff and guests. The check in feature helps streamline arrivals by gathering required information in advance and identifying potential issues with guests details or identification. Messagin...
Country Canada
Manager
Mid-Sized Hotel
10

Easy to Use

General Manager from 50-74 room Bed & Breakfast & Inn in Lewisburg (United States)

Verified
6 days ago
This software makes it more secure for our hotel in handling credit card authorization forms. No more big binders to store them in and we love the paperless aspect of it.
Country United States
General Manager
Mid-Sized Hotel
10

Easy to use, Convenient, and Effective.

Director of Sales from 100 to 199 room Boutique in Phoenix (United States)

Verified
6 days ago
The convenience of using. The application is easy to use and user friendly. It helps protect our client's financial information and makes it easier on us to take care of the client's needs.
Country United States
Director of Sales
Large Hotel
10

Streamlined check-in that saves staff time and reduces wait times

Hotel General Manager from 25-49 room Limited Service & Budget Hotel in Kindersley (Canada)

Verified
7 days ago
Canary Technologies significantly streamlines our guest check-in process. The contactless check-in and digital authorizations save our front desk staff valuable time, reduce wait times in the lobby, and provide a smooth, modern experience for our guests from arrival to departure.
Country Canada
Hotel General Manager
Small Hotel
10

Safe, efficient fraud protection and bulk communication — pricing could be lower

Rooms controller/ Guest services supervisor from 200 to 499 room Bed & Breakfast & Inn in Ottawa (Canada)

Verified
7 days ago
Canary helps us conduct our business safely & efficiently thanks to their fraud protection features and bulk communication service. A+.
Country Canada
Rooms controller/ Guest services supervisor
Large Hotel
10

Easy to use self check-in, but upsells need clearer approval

General Manager from 75-99 room Boutique in Regina (Canada)

Verified
7 days ago
Easy to use and train new staff to use. Secure and safe for our guests and the self check in is fantastic as it speeds up the arrivals so guest do not have to wait in line to check in.
Country Canada
General Manager
Mid-Sized Hotel
10

Easy, quick and safe.

General Manager from 75-99 room Branded Hotel in Mexico City (Mexico)

Verified
7 days ago
Very convenient and not time consuming. Easy to access to access for all staff members and less chance for any fraudulent activity.
Country Mexico
General Manager
Mid-Sized Hotel
10

Easy check-in that frees us to focus on service — iPad can get slow

Front Office Manager from 75-99 room Bed & Breakfast & Inn in Park City (United States)

Verified
9 days ago
Easy to use! Makes the check-in process more efficient for our guests and team members. Allows us to focus on service instead of processes.
Country United States
Front Office Manager
Mid-Sized Hotel
10

SUPER FAST, EASY & SECURE TRANSACTIONS!

Front Desk Agent from 25-49 room Bed & Breakfast & Inn in West Bay (Cayman Islands)

Verified
12 days ago
Super fast and easy for both me at the front desk and for the guests. In less than 5 minutes, the transaction is done, and at the same time, it's very secure for both the guests' security and the company.
Country Cayman Islands
Front Desk Agent
Small Hotel
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  • 192

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Canary Technologies delivers an elegant, reliable, and scalable suite of guest experience tools that solve real operational pain points for hotels. The platform stands out for its intuitive user interface, seamless integrations with PMS systems, and the tangible revenue uplift achieved through contactless check-in, upselling, and digital tipping. It enables hotels to modernize guest touchpoints while reducing friction for both staff and guests.

Question:

What differentiates this product or service from the competition?

Answer:

Unlike fragmented or legacy solutions, Canary offers a unified ecosystem that covers the entire guest journey—from pre-arrival verification to in-stay communication and post-stay engagement. Its rapid implementation process, strong security standards, and measurable ROI make it a top choice for hoteliers. The company’s customer success and support teams are also exceptional, ensuring hotels extract full value from every product module.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Start with one or two modules such as Contactless Check-In or Upselling to quickly realize ROI, then expand into the broader suite. Canary’s modular approach makes scaling easy, and the guest experience improvements are immediate and measurable. It’s an ideal solution for hotel groups seeking both operational efficiency and elevated guest satisfaction.

Vincent Somsen Damien Cazabonne Ines Santos + 40 recommend
Recommended by
Vincent Somsen
Vincent Somsen Advisor @ GAIN
Damien Cazabonne
Damien Cazabonne Senior Manager Marketplace Partners @ Mews
Ines Santos
Ines Santos Head Europe @ FLEXIPASS
Sarah Duguay
Sarah Duguay Sales & Marketing Manager @ WebRezPro
Matt Lanzano
Matt Lanzano Growth Manager @ Nowsta
Vincent Somsen
Vincent Somsen Advisor @ GAIN
Damien Cazabonne
Damien Cazabonne Senior Manager Marketplace Partners @ Mews
Ines Santos
Ines Santos Head Europe @ FLEXIPASS
Sarah Duguay
Sarah Duguay Sales & Marketing Manager @ WebRezPro
Matt Lanzano
Matt Lanzano Growth Manager @ Nowsta
Mattia Zanella
Mattia Zanella Senior Partner Manager Hospitality @ Adyen
Melanie Staub
Melanie Staub CEO & Founder @ Hotel Boost AG
David Andersen
David Andersen Purchaser @ Samhandel
Jaime Rivera
Jaime Rivera Partner Manager @ Mews
Lorna McGinnis
Lorna McGinnis Marketing Assistant @ WebRezPro
Denis Wolters
Denis Wolters Digital Marketing Manager @ Planet
Brendon Granger
Brendon Granger Chief Experience Officer @ Technology4Hotels
Andrada Paraschiv
Andrada Paraschiv VP Hospitality @ Beekeeper
Alexander Shalan
Alexander Shalan Senior Partnerships Manager @ Adyen
April Czech
April Czech Program Coordinator Alliances Partners l Quality Assurance l Preferred Golf @ Preferred Hotels & Resorts
Johnny Morin
Johnny Morin Director Of Strategic Alliances @ Visual Matrix PMS
Larkin MacDonald
Larkin MacDonald Account Executive, Hospitality @ Adyen
Yumiko Pagnoux
Yumiko Pagnoux Partner Associate @ Mews
Yumiko Pagnoux
Yumiko Pagnoux Partner Associate @ Mews
James Ling
James Ling Head of Global Product Development and Pre-Sales @ Global Blue
Marcy Albert
Marcy Albert Vice President of Sales @ OpenKey
Mohamad Masri
Mohamad Masri Managing Director @ BizGate Consultancies
Nikita Johnston
Nikita Johnston Marketing Manager @ HiRUM
Teresa Alves
Teresa Alves Product Manager @ Planet (protel Cloud PMS)
Zoltan Molnar
Zoltan Molnar Sales and Business Development @ Flexkeeping
Mark Kelly
Mark Kelly Solutions and Partner Integration Consultant @ Maestro
Kriska Kay Francisco
Kriska Kay Francisco Marketing & Customer Relations @ FLEXIPASS
Dana Kwak
Dana Kwak Production & Writing Specialist @ WebRezPro
Alliyah Gergovska
Alliyah Gergovska BD Hospitality Products @ Bizgate
Damien Cazabonne
Damien Cazabonne Partner Sales Manager @ Mews
Sean Fitzgerald
Sean Fitzgerald VP of Operations @ DayBlink GPO
Nawal El Mourad
Nawal El Mourad Event Marketing Coordinator @ BizGate
Nixie Ylagan
Nixie Ylagan Sales Manager @ OpenKey
Amanda English
Amanda English Senior Manager, Programs @ Preferred Hotels & Resorts
Michael Osgood
Michael Osgood Vice President @ Preferred Travel Group
Fabricio Titiro
Fabricio Titiro Director of Partnerships @ Oracle Hospitality
Noureldean Barakat
Noureldean Barakat Account Manager @ BizGate Marketing & Consultancies
Walter Krause
Walter Krause IT @ MICROS
Martin Slack
Martin Slack Senior Implementation Specialist @ Hospitality Impact
David Sawers
David Sawers CEO @ HiRUM Software Solutions
Aaron Price
Aaron Price Strategic Account Development Manager @ SkyTouch Technology
Javier Gonzalez
Javier Gonzalez Opera PMS Support specialist @ Nexplay
Patrick Lomsdalen
Patrick Lomsdalen CEO @ FLEXIPASS Keyless Mobile Access
Are you a consultant or vendor that recommends Canary Technologies? Leave a recommendation

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Canary Technologies

3 years ago

Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms

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Canary Technologies

3 years ago

Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector

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Canary Technologies

3 years ago

Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023

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Canary Technologies

3 years ago

Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits

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Canary Technologies

3 years ago

How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

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Canary Technologies

3 years ago

How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

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Canary Technologies

3 years ago

How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

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Canary Technologies

3 years ago

How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

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Canary Technologies

3 years ago

Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

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Canary Technologies

3 years ago

How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

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Canary Technologies

3 years ago

How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

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Canary Technologies

3 years ago

How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

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Canary Technologies

3 years ago

Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe

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Canary Technologies

4 years ago

How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

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Canary Technologies

4 years ago

How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

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Canary Technologies

4 years ago

How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

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Canary Technologies

4 years ago

Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis

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Canary Technologies

4 years ago

Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations

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Canary Technologies

4 years ago

Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration

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Canary Technologies

5 years ago

Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

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Canary Technologies

5 years ago

How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

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Canary Technologies

5 years ago

How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

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Canary Technologies Integrations

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Canary Technologies has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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