SiteMinder Website Builder

4.6 (339 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Hayden, Olga, Alain + 148 more experts recommend SiteMinder

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SiteMinder Website Builder

Ranked 1 (out of 51) in Website Design

2026 Winner Hotel Software

Hoteliers voted SiteMinder as the #1 Website Design provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Attract more guests with a stunning website. Save money on web development fees, and choose from a range of easy to use templates to showcase your unique brand

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Bell avatar Bell - AI powered product analyst

I analyzed all of SiteMinder’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

SiteMinder's all-in-one hotel technology platform boosts operational efficiency and direct bookings. It integrates seamlessly with PMS and OTA channels, offering flexibility in booking engine design, localized content, and multilingual support. Hotels gain enhanced revenue management through real-time reporting and analytics. Ongoing innovations ensure competitive edge by reducing manual tasks, supporting strategic revenue decisions, and improving customer experience.

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Viceroy, Hyatt, Minor Hotels & 2750 others

Read their reviews

Partners say

Industry experts recommend SiteMinder for its robust hotel distribution and direct-booking capabilities, excelling in real-time rate syncing and wide-ranging PMS/OTA integrations. SiteMinder's vast channel ecosystem, reliable performance, and innovative tools like comprehensive analytics and scalable integrations make it an essential partner for hotels aiming to optimize booking efficiency and commercial reach. Its tech-savvy approach empowers hoteliers to streamline operations and boost online visibility.

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Miguel, Aakaash, Mercedes and 22 others

Read their recommendations

What Types of Hotels SiteMinder is Popular For

Size

245 | X-Small (1-9 room)

917 | Small (10-49 room)

722 | Mid-Sized (50-99 room)

994 | Large (100-499 room)

184 | X-Large (500+ room)

Country

536 | Thailand

330 | Australia

284 | Spain

178 | United States

138 | Mexico

138 | Malaysia

93 | United Kingdom

86 | Indonesia

80 | New Zealand

75 | Vietnam

57 | Portugal

54 | Cambodia

50 | Colombia

47 | France

45 | Ireland

42 | Germany

35 | Philippines

35 | Taiwan

29 | Singapore

28 | China

26 | South Africa

25 | Canada

24 | Estonia

23 | Italy

21 | India

20 | Finland

17 | Laos

17 | Peru

17 | Czech Republic

16 | Switzerland

16 | Costa Rica

16 | United Arab Emirates

15 | Hungary

13 | Chile

12 | Iceland

12 | Sri Lanka

11 | Netherlands

11 | Turkey

11 | Austria

10 | Fiji

10 | Argentina

9 | Greece

9 | Latvia

7 | Morocco

7 | Cyprus

6 | Denmark

6 | Belize

6 | Maldives

6 | Uruguay

6 | Malta

6 | Ecuador

5 | Romania

5 | Sweden

5 | Panama

5 | Uzbekistan

4 | Trinidad and Tobago

4 | Pakistan

4 | Qatar

4 | Andorra

4 | Poland

4 | Egypt

4 | Nigeria

3 | Norway

3 | Zambia

3 | Croatia

3 | Myanmar

3 | Slovenia

3 | Kenya

3 | Hong Kong

3 | Saint Martin (French part)

2 | Samoa

2 | Seychelles

2 | Vanuatu

2 | Georgia

2 | Bangladesh

2 | Namibia

2 | Montenegro

2 | Ukraine

1 | Zimbabwe

1 | Sierra Leone

1 | Nicaragua

1 | Japan

1 | Bahamas

1 | Iran

1 | Guatemala

1 | Honduras

1 | Brazil

1 | Cameroon

1 | Rwanda

1 | Tunisia

1 | Uganda

1 | Mozambique

1 | Belgium

1 | Saudi Arabia

1 | Dominican Republic

1 | Nepal

1 | Papua New Guinea

1 | Oman

1 | Ghana

1 | New Caledonia

1 | Cook Islands

1 | El Salvador

1 | Timor-Leste

1 | Paraguay

1 | Botswana

Type

1294 | Boutique Hotels

1099 | Resorts

1026 | Luxury Hotels

964 | City Center Hotels

859 | Bed & Breakfast & Inns

793 | Airport/Conference Hotels

741 | Limited Service & Budget Hotels

708 | Branded Hotels

386 | Extended Stay & Serviced Apartments

250 | Hostels

205 | Vacation Rentals & Villas

156 | Motels

67 | RV Parks & Campgrounds

56 | Casinos

Region

1088 | Asia Pacific

786 | Europe

427 | Oceania

341 | North America

129 | South America

56 | Africa

44 | Middle East

15 | Central America

Category

2800 | Channel Managers

1334 | Booking Engine

339 | Website Design

338 | Rate Shopping

163 | Hotel Metasearch Management Software

145 | Upselling Software

135 | Guest Messaging Software

What is SiteMinder?

Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
SiteMinder Website Builder is a powerful and intuitive web design platform tailored specifically for hoteliers. It enables hotel owners to create professional and attractive websites effortlessly, optimizing the process of capturing direct bookings from travelers researching online. The platform integrates seamlessly with various OTAs and property management systems, ensuring real-time synchronization of availability and room rates, which reduces manual errors and streamlines operations. With SiteMinder Website Builder, hotels can increase direct bookings, thereby maximizing commission-free revenue. Its advanced channel management and reporting tools further empower hoteliers to optimize revenue and improve guest experiences. This user-friendly tool is designed to suit the specific needs of the hospitality industry, making it valuable for enhancing online visibility and operational efficiency.

View website

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of SiteMinder products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by SiteMinder

FAQs

Capabilities

Professionally designed website design for all devices

Easily customisable

Review widget

Plug-in apps

Booking engine integration

Features

Design & Content Management

4/5 features

Conversion

4/5 features

Internationalization

4/5 features

Analytics

4/5 features

SEO & Traffic

4/5 features

Available Add-ons & Modules

SiteMinder Demand Plus

Hotel Metasearch Management Software
SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and TripAdvisor.

PREMIUM ADD-ON

Guest engagement

Guest Messaging Software
Enhance your guests experience and drive revenue beyond the room with Guest Engagement. Provide a digital check-in experience, send personalised upsell offers, request feedback from guests and more.

PREMIUM ADD-ON

SiteMinder Reviews Summary

4.6
Excellent
Ease of Use
4.6/5
Customer Support
4.4/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder Website Builder is the #1 most trending product in the Website Design category (out of 51) and the #35 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SiteMinder as the #1 Website Design provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SiteMinder Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Average SiteMinder

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

67

Success Stories

5

References

10

Featured Customers

SiteMinder Case Studies

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Metro Hotels celebrates 50 years in business, generates additional $1.6m in revenue with support from SiteMinder.

SouthPerth (Australia)

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Diamond Resort Phuket delivers effortless, end‑to‑end hospitality with SiteMinder as the engine, and Welcome Pickups as the seamless last‑mile connection for every guest.

Bang Tao Beach (Thailand)

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Attic Backpackers: Putting people first with help from SiteMinder

Auckland Central (New Zealand)

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Hoteles Galia drives its expansion with SiteMinder’s platform

CiudaddelCarmen (Mexico)

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Hotel Villa Mexicana optimises bookings and reduces no-shows with SiteMinder Pay

Zihuatanejo (México)

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How BTH Hotels transformed its guest acquisition and increased revenue by 56% with SiteMinder’s platform

San Borja (Peru)

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Hotel East Group saves time, strengthens guest experience with SiteMinder’s platform

Songshan (Taiwan)

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Gravity Haus has rock-solid foundation for success with SiteMinder and Mews

Breckenridge (United States)

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Snö Hotels increases room nights by 40% with integrated technology

Cerler (Spain)

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Roomzzz on track to reach its full potential with help from SiteMinder’s platform

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Distinctive Concept Hotels boosts occupancy to 80% with SiteMinder’s platform

Tulum (Mexico)

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Kindness Hotel (康橋商旅) achieves 100% growth in online bookings with help from SiteMinder’s platform

Taitung City (Taiwan)

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SiteMinder drives 30% booking growth for Batu Karang Lembongan Resort & Spa

Jungutbatu (Bali)

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From manual struggles to smart solutions: SiteMinder powers success at Sotetsu Grand Fresa Taipei Ximen

Taipei (Taiwan)

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VOMO Island Fiji achieves operational efficiency and extensive revenue growth with help from SiteMinder’s platform

Vomo Island (Mamanuca Islands)

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Villa Varosh perfectly balances efficiency and guest experience with SiteMinder’s platform

Ohrid (Republic of North Macedonia)

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From fragmented to flourishing: How Luna Volcán transformed their revenue performance by 363% with SiteMinder’s unified platform

Banos (Ecuador)

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SiteMinder & Edgar Suites: The perfect alliance between high-end hospitality and technological innovation

Paris (France)

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Casa Palacete 1822 maximises rate control and prevents overbookings with SiteMinder’s platform

Granada (Spain)

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SiteMinder drives 180% revenue boost for 眷村 Guest House 1954 in Taipei

Sanchong (Taiwan)

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14 West Boutique Hotel streamlines distribution and revenue with SiteMinder’s platform

LagunaBeach (United States)

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SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume

Ubud (Indonesia)

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Aligned Corporate Residences runs four locations seamlessly with SiteMinder.

Mackay (Australia)

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Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder

Abbotsford (Australia)

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Hotel Palau Fugit maximises productivity and sales with SiteMinder

Girona (Spain)

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Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%

Legian (Bali)

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Mutiara Carita achieves major direct bookings surge thanks to SiteMinder

Pandeglang (Indonesia)

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Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder

Malaga (Spain)

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Deutsches Haus saves three hours of work every day with SiteMinder

Bonn (Germany)

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The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783

Langenargen (Germany)

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Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder

Kerobokan Kelod (Bali)

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SiteMinder successfully helps Urban Rest expand global footprint and streamline operations

Sydney (Australia)

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SiteMinder helps Infinity8 Bali develop easy strategies for success

Jimbaran (Bali)

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Grün Resorts Bali relies on SiteMinder to support rapid growth

Pecatu (Indonesia)

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Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder

Gatlinburg (United States)

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

Townsville (Australia)

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SiteMinder supports Invergarry Hotel’s improved guest experience

Invergarry (United Kingdom)

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Brady Hotels & Apartments gains game-changing support and success with SiteMinder

Melbourne (Australia)

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Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings

Kedewatan (Bali)

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Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder

Seminyak (Bali)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Bali)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Munich (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Balearic Islands)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

Lamai Beach (Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Dangast (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbao (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Simmerath (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Bangkok (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Ubud (Bali)

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Mangsit (Indonesia)

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Cha-am (Thailand)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

Tagum City (Philippines)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Ogunquit (United States)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Ratsada (Thailand)

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Sydney (Australia)

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

London (United Kingdom)

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Melbourne (Australia)

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La Flora Group is confident it has found a lasting solution with SiteMinder

Khao Lak (Thailand)

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The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder

Yuchi (Taiwan)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kuta (Bali)

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SiteMinder Reviews

Hotelier Rating

Excellent
269
Very Good
41
Average
18
Poor
3
Terrible
8

Property Size

  • X-Small (44)
  • Small (113)
  • Mid-Sized (77)
  • Large (90)
  • X-Large (9)

Country

  • Thailand
    Thailand
    (47)
  • Australia
    Australia
    (26)
  • Spain
    Spain
    (26)
  • Mexico
    Mexico
    (23)
  • Malaysia
    Malaysia
    (20)
  • United Kingdom
    United Kingdom
    (15)
  • Portugal
    Portugal
    (11)
  • Indonesia
    Indonesia
    (10)
  • Philippines
    Philippines
    (10)
  • New Zealand
    New Zealand
    (10)
  • Cambodia
    Cambodia
    (9)
  • Costa Rica
    Costa Rica
    (8)
  • Colombia
    Colombia
    (7)
  • United States
    United States
    (7)
  • Germany
    Germany
    (6)
  • Canada
    Canada
    (6)
  • France
    France
    (4)
  • Vietnam
    Vietnam
    (4)
  • Ecuador
    Ecuador
    (3)
  • Austria
    Austria
    (3)
  • Chile
    Chile
    (3)
  • South Africa
    South Africa
    (3)
  • India
    India
    (3)
  • Switzerland
    Switzerland
    (3)
  • Sri Lanka
    Sri Lanka
    (2)
  • Panama
    Panama
    (2)
  • China
    China
    (2)
  • Greece
    Greece
    (2)
  • Peru
    Peru
    (2)
  • Taiwan
    Taiwan
    (2)
  • Samoa
    Samoa
    (2)
  • United Arab Emirates
    United Arab Emirates
    (2)
  • Argentina
    Argentina
    (2)
  • Uruguay
    Uruguay
    (2)
  • Andorra
    Andorra
    (2)
  • Denmark
    Denmark
    (1)
  • Egypt
    Egypt
    (1)
  • Saint Martin (French part)
    Saint Martin (French part)
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Netherlands
    Netherlands
    (1)
  • Bangladesh
    Bangladesh
    (1)
  • Georgia
    Georgia
    (1)
  • Italy
    Italy
    (1)
  • Fiji
    Fiji
    (1)
  • Finland
    Finland
    (1)
  • Estonia
    Estonia
    (1)
  • Uganda
    Uganda
    (1)
  • Vanuatu
    Vanuatu
    (1)
  • Nicaragua
    Nicaragua
    (1)
  • Singapore
    Singapore
    (1)
  • Cyprus
    Cyprus
    (1)
  • Ireland
    Ireland
    (1)
  • Cameroon
    Cameroon
    (1)

Region

  • North America
    North America
    (36)
  • Europe
    Europe
    (79)
  • Asia Pacific
    Asia Pacific
    (111)
  • Oceania
    Oceania
    (40)
  • Middle East
    Middle East
    (5)
  • South America
    South America
    (30)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (5)
8

Good

Yield co from 200 to 499 room Boutique in Karon (Thailand)

Verified
28 days ago
The website is user-friendly and easy to navigate, making daily tasks efficient and straightforward. The support team is also very responsive and helpful, providing quick solutions whenever issues arise.
Country Thailand
Yield co
Large Hotel
[email protected] from SiteMinder replied
Hi Kuntima, Thank you so much for sharing your thoughts with us! We’re glad to hear that you find our website user-friendly and easy to navigate, which is essential for keeping your daily tasks efficient. We also appreciate your feedback regarding the system interface and the need for more detailed reporting options; this insight is invaluable to us as we strive to improve. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

Fast support and a very reliable platform

Operations supervisor from 75-99 room Bed & Breakfast & Inn in Ciudad de Panamá (Panama)

Verified
1 months ago
What I like most about SiteMinder is how easy it is to manage reservations and track operational issues from a single platform. In addition, their support team responds quickly and provides clear guidance, which is a huge help in resolving urgent day-to-day situations in hotel operations.
Country Panama
Operations supervisor
Mid-Sized Hotel
[email protected] from SiteMinder replied
Hi Jose L. Thank you so much for your fantastic feedback! We're thrilled to hear that you find managing reservations and tracking operational issues easy with our platform. Your suggestion about offering more pricing options based on the number of people is invaluable, and we truly appreciate you bringing it to our attention. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

Great Tool!

Manager from 25-49 room in Playa Samara (Costa Rica)

Verified
2 months ago
SiteMinder has all the tools for your daily order and success. For sure this software helps a lot. Try it.
Country Costa Rica
Manager
Small Hotel
[email protected] from SiteMinder replied
Hi Bryan, We truly appreciate your feedback and are delighted to hear that SiteMinder has been instrumental in your daily operations. However, I understand that our customer service hasn't met your expectations at times, and we're committed to improving that experience for you. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

Improved direct booking

Sales Co. from 100 to 199 room Boutique in Bang Lamung (Thailand)

Verified
5 months ago
Stable, reliable system and good customer support provide easy-to-use, user-friendly experiences and consistent assistance across all services. It has a strategic feature that provides competitive compset analysis.
Country Thailand
Sales Co.
Large Hotel
[email protected] from SiteMinder replied
Hi Rungnapa Thank you so much for your valuable feedback! We're thrilled to hear that you find our service stable and user-friendly! Your insights regarding the need for enhanced features and visualizations are appreciated, and we are committed to implementing improvements that will elevate your experience. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

Easy to use

Sr. Revenue Executive from 100 to 199 room Branded Hotel in Bangkok (Thailand)

Verified
5 months ago
Real-time inventory and rate updates SiteMinder automatically updates room availability and rates across all connected OTAs, helping prevent overbookings. Increase online visibility and revenue By connecting to multiple channels, hotels can reach more potential guests and boost bookings.
Country Thailand
Sr. Revenue Executive
Large Hotel
[email protected] from SiteMinder replied
Hi Watcharakorn We truly appreciate your feedback! It's wonderful to hear that the real-time updates on inventory and rates have enhanced your online visibility and bookings. We understand that there may be some occasional delays and that new users might face a learning curve, and we're committed to providing support for all our users. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

Smooth and Efficient Experience

General Manager from 50-74 room Bed & Breakfast & Inn in Chiang Mai (Thailand)

Verified
6 months ago
- Very simple and convenient to use. - Support team is responsive and easy to contact. - Overall process is smooth and stress-free.
Country Thailand
General Manager
Mid-Sized Hotel
[email protected] from SiteMinder replied
Hi Phonlawat Thanks for your wonderful feedback! It's fantastic to hear that you found our service to be both simple and convenient, and that our support team was responsive and helpful. We also appreciate your suggestions for more detailed guides and updates; we're committed to continuously improving for our users. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
9

Manage sale and stop sale.

Asst.Reservation Manager from 50-74 room Boutique in Cha-am (Thailand)

Verified
6 months ago
Many options for the control room and details of booking.An easy to manage sale and stop sale on the website.
Country Thailand
Asst.Reservation Manager
Mid-Sized Hotel
[email protected] from SiteMinder replied
Hi Suleeporn Butsing, We appreciate your feedback! It's wonderful to hear that managing sales has been easy for you. However, I understand your desire for the system to display the specific promotions guests booked under and we'll definitely take this into consideration to enhance our features. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
8

Easy to use, with minimal connection issues.

Revenue and Marketing from 50-74 room Bed & Breakfast & Inn in Bangkok (Thailand)

Verified
6 months ago
UI is intuitive and responsive, providing a smooth user experience. I also find the mobile app highly convenient and efficient to use.
Country Thailand
Revenue and Marketing
Mid-Sized Hotel
Zidane from SiteMinder replied
Hi there, Thank you for your wonderful feedback! We're thrilled to hear that you find our UI intuitive and responsive with a smooth user experience, and that our mobile app has been highly convenient and efficient for you. We appreciate your suggestion for allotment notification features, which would certainly help with proactive inventory management. This feedback will be shared with our team. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D.
10

SiteMinder Positive Review

Duty Manager from 50-74 room Boutique in Quezon City (Philippines)

Verified
6 months ago
We like the SiteMinder technology because it automates our processes, and Insight's affordable costs were also wonderful. The website design is great and easy. Furthermore, it is simple to use for our employees and increases efficiency, with a great support team available 24 hours a day, seven days a week. Thank you.
Country Philippines
Duty Manager
Mid-Sized Hotel
[email protected] from SiteMinder replied
Hi Jamaica, We truly appreciate your wonderful feedback regarding SiteMinder! It’s fantastic to hear that our technology is streamlining your processes and contributing to efficiency among your employees. While we understand your desire for a reduced subscription price, this feedback will be shared with the team. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
10

SiteMinder Review

Duty Manager from 50-74 room Boutique in Quezon City (Philippines)

Verified
6 months ago
We love the SiteMinder technology since it automates our operations, and the competitive prices from Insight were also excellent. Furthermore, it is simple to use for our staff and improves efficiency with an excellent support team available 24 hours a day, seven days a week. Thank you.
Country Philippines
Duty Manager
Mid-Sized Hotel
[email protected] from SiteMinder replied
Hi Angelyne Cheng, Your feedback truly made our day! We're pleased to hear that the SiteMinder has been beneficial for your operations and that our Support team has impressed you with their availability. However, we understand your concern regarding the subscription pricing and are committed to exploring options to better serve you. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

SiteMinder excels as a hotel distribution and direct-booking platform: a great channel manager that syncs rates, inventory and restrictions in real time across OTAs, GDS and direct channels. Its booking engine, analytics and broad PMS/API integrations scale from independents to large groups, offering strong uptime and commercial reach for hotels.

Question:

What differentiates this product or service from the competition?

Answer:

SiteMinder’s edge is its massive channel ecosystem and proven scalability: thousands of channel connections, broad PMS and booking-engine integrations, and a marketplace of certified partners. Its hotel-specific focus, emphasis on uptime, global distribution reach and built-in commercial tools make it a great partner to have.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Make sure it integrates tightly with your PMS and key channels, and see how much it can help you with your conversion, distribution and reporting. Get the training and onboarding to maximise and speed up your return.

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