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Canary Contactless Check-In

4.7 (1508 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Silvio, Emilio, Andrija + 65 more experts recommend Canary Technologies

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Canary Contactless Check-In

4.8 (1508 REVIEWS)

Ranked 1 (out of 86) in Contactless Check-in

2026 Winner Hotel Software

Hoteliers voted Canary Technologies as the #1 Contactless Check-in provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Improve the guest experience, increase revenue and streamline operations with Canary Contactless Check-In™

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96% recommended by 2574 hotels

Four Seasons, Ace Hotel, Hilton & 2571 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Canary Technologies enhances hotel operations through features such as contactless check-in and guest messaging, which streamline processes and improve the guest experience. The platform's upselling capabilities help increase revenue by offering room upgrades and additional services. While features like digital tipping and fraud prevention tools further support hotel operations, there are areas for improvement, such as integration with existing systems and customization options to better tailor the platform to individual hotel needs.

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Four Seasons, Ace Hotel, Hilton & 2571 others

Read their reviews

Partners say

Industry experts recommend Canary Technologies for its robust and highly customizable Guest Management Platform, emphasizing its unique paperless solutions that combat fraud and chargebacks while enhancing staff productivity. Noteworthy are its Digital Contracts and Digital Authorizations, praised for security and simplicity. Canary's modular offerings allow hoteliers to select individual services or a unified platform, ensuring flexibility and PCI compliance.

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Silvio, Emilio, Andrija and 54 others

Read their recommendations

What Types of Hotels Canary Technologies is Popular For

Size

28 | X-Small (1-9 room)

200 | Small (10-49 room)

1036 | Mid-Sized (50-99 room)

2231 | Large (100-499 room)

259 | X-Large (500+ room)

Country

2859 | United States

462 | Canada

53 | United Kingdom

47 | Australia

44 | Mexico

22 | Italy

19 | Bahamas

19 | Singapore

12 | Turks and Caicos Islands

10 | Jordan

10 | Spain

8 | Puerto Rico

8 | India

8 | Turkey

7 | France

7 | Malaysia

6 | Japan

6 | United Arab Emirates

6 | Ireland

6 | Portugal

6 | Colombia

5 | Czech Republic

5 | Philippines

5 | New Zealand

5 | China

4 | Bahrain

4 | Switzerland

4 | Kenya

4 | Hungary

3 | Hong Kong

3 | Netherlands

3 | Guatemala

3 | Egypt

3 | Antigua and Barbuda

3 | Cayman Islands

3 | Austria

3 | Qatar

3 | Greece

3 | Brazil

3 | Costa Rica

2 | Belgium

2 | Saudi Arabia

2 | Maldives

2 | Thailand

1 | Bulgaria

1 | Malta

1 | Panama

1 | Vanuatu

1 | Chile

1 | Burkina Faso

1 | South Africa

1 | Tanzania

1 | Mongolia

1 | Malawi

1 | Russian Federation

1 | Oman

1 | Germany

1 | Nepal

1 | Tunisia

1 | Slovakia

Type

2053 | Branded Hotels

1783 | Boutique Hotels

1678 | Bed & Breakfast & Inns

1395 | Luxury Hotels

1378 | Airport/Conference Hotels

1218 | Limited Service & Budget Hotels

1196 | Resorts

948 | City Center Hotels

371 | Extended Stay & Serviced Apartments

273 | Hostels

214 | Motels

169 | Casinos

76 | RV Parks & Campgrounds

74 | Vacation Rentals & Villas

Region

3365 | North America

133 | Europe

63 | Asia Pacific

53 | Oceania

45 | Central America

33 | Middle East

17 | South America

9 | Africa

Category

1872 | Cyber Security & Fraud Prevention

1508 | Contactless Check-in

1471 | Guest Messaging Software

869 | Upselling Software

606 | Digital Tipping Solutions

189 | Hotel Chatbots

32 | Call Center Software

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Canary Technologies Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Contactless Check-in for Mid-sized Hotels
#1 of 9
Best Contactless Check-in for Enterprise Hotels
#1 of 5
Best Contactless Check-in for Large Hotels
#1 of 6

Canary Technologies Contactless Check-in Rankings

By size
Best Contactless Check-in for Small Hotels 92% recommended by 96 Small hotels
#2 of 10
Small hotels say that Canary Technologies' contactless check-in consistently eases guest communication, enhances operational efficiency, and provides secure credit card processing, according to verified HotelTechReport reviews. These features are consistently highlighted for improving the guest experience in Small hotels.
Best Contactless Check-in for Mid-sized Hotels 95% recommended by 1,046 Mid-sized hotels
#1 of 9
Medium hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews because it improves front desk efficiency, enhances guest satisfaction through secure communication, and offers robust fraud prevention measures important to Medium-sized operations.
Best Contactless Check-in for Enterprise Hotels 95% recommended by 102 Enterprise hotels
#1 of 5
X Large hotels say that Canary Technologies' Contactless Check-in facilitates efficient and smoother guest arrivals, enhances operational workflows, and offers secure ID and payment processing. Verified HotelTechReport reviews highlight its integration with key management systems, proactive guest communication, and effective fraud prevention—all valuable for large-scale operations.
Best Contactless Check-in for Large Hotels 95% recommended by 234 Large hotels
#1 of 6
Large hotels say that Canary Technologies' Contactless Check-in, based on verified HotelTechReport reviews, excels in reducing front desk congestion, providing seamless PMS integration, and enhancing guest satisfaction with user-friendly interfaces and efficient payment processing.
By type
Best Contactless Check-in for Vacation Rentals & Villas 96% recommended by 40 Vacation Rentals & Villas hotels
#2 of 6
Vacation-Rentals-Villas hotels say that Canary Technologies’ Contactless Check-in ranks highly due to its user-friendly interface, robust security measures, and streamlined operations, as noted in verified HotelTechReport reviews. These strengths are vital for optimizing efficiency and guest satisfaction.
Best Contactless Check-in for RV Parks & Campgrounds 95% recommended by 26 RV Parks & Campgrounds hotels
#1 of 2
Rv-Parks-Campgrounds hotels say that Canary Technologies' Contactless Check-in enhances operational efficiency and reduces guest wait times, as cited in verified HotelTechReport reviews. It is praised for ease of use, effective communication features, and boosting security through identity verification.
Best Contactless Check-in for Luxury Hotels 95% recommended by 577 Luxury Hotels hotels
#1 of 11
Luxury hotels say that Canary Technologies' Contactless Check-in excels based on verified HotelTechReport reviews. Recurring strengths include seamless integration with existing systems, efficient guest messaging, and robust security measures—all vital for enhancing operational efficiency and guest satisfaction in Luxury environments.
Best Contactless Check-in for Extended Stay & Serviced Apartments 96% recommended by 118 Extended Stay & Serviced Apartments hotels
#1 of 7
Extended-Stay-Serviced-Apartments hotels say that Canary Technologies' Contactless Check-in receives high marks in verified HotelTechReport reviews due to its user-friendly interface, seamless integration with existing systems, and enhanced fraud prevention capabilities, which are crucial for these properties.
Best Contactless Check-in for Limited Service & Budget Hotels 95% recommended by 518 Limited Service & Budget Hotels hotels
#1 of 8
Limited-Service-Budget hotels say that Canary Technologies' Contactless Check-in improves efficiency and guest communication, according to verified HotelTechReport reviews. Users highlight the ease of use and streamlined operations, appreciating the reduction in front desk congestion and enhanced guest messaging.
Best Contactless Check-in for Airport/Conference Hotels 95% recommended by 500 Airport/Conference Hotels hotels
#1 of 8
Conference hotels say that Canary Technologies' Contactless Check-in is highly rated in verified HotelTechReport reviews for enhancing guest communication, reducing front-desk workload, and increasing upsell revenue opportunities, crucial aspects for managing large events and improving operational efficiency during conferences.
Best Contactless Check-in for Boutique Hotels 95% recommended by 736 Boutique Hotels hotels
#1 of 11
Boutique hotels say that Canary Technologies' Contactless Check-in excels due to its seamless integration with existing systems, user-friendly interface, and enhanced security measures. Verified HotelTechReport reviews frequently highlight the streamlined guest experience and improved communication, both vital for Boutique properties.
Best Contactless Check-in for Bed & Breakfast & Inns 96% recommended by 642 Bed & Breakfast & Inns hotels
#1 of 8
Bed-N-Breakfast hotels say that Canary Technologies' Contactless Check-in streamlines guest experiences and boosts operational efficiency, according to verified HotelTechReport reviews. Recurring strengths include seamless guest communication, ease of use for staff and guests, and enhanced upselling opportunities.
Best Contactless Check-in for Branded Hotels 95% recommended by 685 Branded Hotels hotels
#1 of 8
Branded hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews due to its efficient and intuitive process that significantly reduces lobby wait times and enhances guest communication. Moreover, its user-friendly interface is appreciated for ensuring seamless integration into hotel operations, streamlining guest interactions and improving overall experience.
Best Contactless Check-in for Casinos 94% recommended by 72 Casinos hotels
#1 of 2
Casino hotels say that Canary Technologies' Contactless Check-in ranks highly due to its efficiency and enhanced communication with guests before arrival, as indicated by verified HotelTechReport reviews. These strengths help streamline operations and improve guest experience, crucial for busy Casino environments.
Best Contactless Check-in for City Center Hotels 95% recommended by 362 City Center Hotels hotels
#1 of 9
City-Center-Hotel hotels say that Canary Technologies' Contactless Check-in boosts front desk efficiency and reduces wait times, according to verified HotelTechReport reviews. Hotels value its data security and fraud prevention capabilities, offering a seamless digital check-in and guest management process.
Best Contactless Check-in for Hostels 95% recommended by 106 Hostels hotels
#2 of 5
Hostel hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews due to its seamless integration with existing systems, ease of use, and strong fraud prevention measures. These features are crucial for Hostel hotels to enhance guest experience and operational efficiency.
Best Contactless Check-in for Motels 96% recommended by 108 Motels hotels
#1 of 2
Motel hotels say that Canary Technologies' Contactless Check-in ranks highly due to its effective guest messaging, seamless integration with upselling features, and enhanced check-in efficiency, as highlighted in verified HotelTechReport reviews. These tools streamline operations and improve both guest engagement and convenience.
Best Contactless Check-in for Other 95% recommended by 147 Other hotels
#1 of 6
Other hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews due to its seamless integration, ease of use, and enhanced security. It simplifies operations by accelerating the check-in process, offering upselling capabilities, and supporting effective guest communication, which are critical strengths for Other hotels.
Best Contactless Check-in for Resorts 95% recommended by 469 Resorts hotels
#1 of 10
Resort hotels say that Canary Technologies' Contactless Check-in receives high ratings in verified HotelTechReport reviews thanks to its seamless integration with existing systems, its ability to expedite check-in and reduce front desk congestion, and its effective guest communication platform that enhances the overall experience.
By region
Best Contactless Check-in for hotels in North America 95% recommended by 1,316 hotels in North America
#1 of 5
Na hotels say that Canary Technologies' Contactless Check-in earns high praise in verified HotelTechReport reviews. Key benefits noted include reduced front desk congestion, enhanced guest communication through real-time messaging, and secure handling of digital authorizations.
Best Contactless Check-in for hotels in Asia Pacific 93% recommended by 27 hotels in Asia Pacific
#1 of 4
Ap hotels say that Canary Technologies' Contactless Check-in ranks highly based on verified HotelTechReport reviews. Strengths include efficient guest messaging, seamless PMS integration, and enhanced upselling capabilities, which collectively streamline check-ins and improve the guest experience critical for Ap hotels.
Best Contactless Check-in for hotels in Middle East 95% recommended by 11 hotels in Middle East
#2 of 3
Me hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews due to its streamlined guest experience and seamless upselling capabilities. The efficient payment processes, enhanced guest satisfaction, and operational ease are key strengths appreciated by Me hotels.
Best Contactless Check-in for hotels in Oceania 94% recommended by 30 hotels in Oceania
#1 of 2
Oc hotels say that Canary Technologies' Contactless Check-in is highly rated in verified HotelTechReport reviews due to its efficient process that reduces wait times, reliable PCI compliance, and effective guest messaging. These features meet key operational priorities for Oc hotels.
Best Contactless Check-in for hotels in Europe 96% recommended by 65 hotels in Europe
#3 of 10
Europe hotels say that Canary Technologies' Contactless Check-in ranks highly, based on verified HotelTechReport reviews, due to its seamless integration with existing systems, improved data accuracy, and effective upselling capabilities. It enhances guest satisfaction by reducing front desk congestion, offering a modern check-in experience.
Best Contactless Check-in for hotels in South America 99% recommended by 7 hotels in South America
#1 of 1
Sa hotels say that Canary Technologies' Contactless Check-in, according to verified HotelTechReport reviews, provides streamlined guest communication, enhances sales opportunities, and simplifies user experiences. These strengths align with the operational priorities of Sa hotels, contributing to its high ranking.
Best Contactless Check-in for hotels in Central America 96% recommended by 20 hotels in Central America
#1 of 1
Ca hotels say that Canary Technologies' Contactless Check-in system is highly rated according to verified HotelTechReport reviews. The system's security in handling credit card information, time-saving capabilities for staff and guests, and user-friendly design were consistently praised by hotels in Ca.
Best Contactless Check-in for hotels in Africa 98% recommended by 5 hotels in Africa
#1 of 1
Africa hotels say that Canary Technologies' Contactless Check-in receives high praise due to its efficiency in reducing check-in times and paperwork, capabilities for upselling ancillary services, and ease of use, according to verified HotelTechReport reviews.
By country
Best Contactless Check-in for hotels in United Arab Emirates 96% recommended by 5 hotels in United Arab Emirates
#1 of 1
Ae hotels say that Canary Technologies' Contactless Check-in, according to verified HotelTechReport reviews, offers seamless guest experiences, provides secure registration, and enhances upselling potential. These features are important to Ae hotels for improving customer satisfaction and operational efficiency.
Best Contactless Check-in for hotels in Australia 95% recommended by 24 hotels in Australia
#1 of 2
Au hotels say that Canary Technologies’ Contactless Check-in is valued for its ability to enhance guest experience through reduced wait times, improved digital record-keeping, and integration with property management systems, according to verified HotelTechReport reviews.
Best Contactless Check-in for hotels in Bahamas 96% recommended by 11 hotels in Bahamas
#1 of 1
Bs hotels say that Canary Technologies' Contactless Check-in, highlighted in verified HotelTechReport reviews, is praised for its seamless integration, ease of use, and secure credit card processing. These features streamline operations, enhance guest satisfaction, and generate additional revenue through upsells.
Best Contactless Check-in for hotels in Canada 94% recommended by 194 hotels in Canada
#1 of 2
Ca hotels say that Canary Technologies' Contactless Check-in, highlighted in verified HotelTechReport reviews, enhances communication and simplifies guest interactions. It reduces front desk congestion and improves operational efficiency, making it effective for busy seasons and user-friendly for hotel staff.
Best Contactless Check-in for hotels in United Kingdom 95% recommended by 31 hotels in United Kingdom
#1 of 3
Gb hotels say that Canary Technologies' Contactless Check-in is praised in verified HotelTechReport reviews for enhancing guest convenience and efficiency by reducing front desk wait times. Additionally, its seamless integration with existing systems and effective upselling capabilities contribute to significant revenue boosts for Gb hotels.
Best Contactless Check-in for hotels in Ireland 96% recommended by 5 hotels in Ireland
#1 of 1
Ie hotels say that Canary Technologies' Contactless Check-in excels due to its user-friendly design, efficiency in managing pre-arrival tasks, and reduction of check-in errors, as noted in verified HotelTechReport reviews. These strengths enhance guest experience and ease reception workload, especially during peak times.
Best Contactless Check-in for hotels in Mexico 97% recommended by 16 hotels in Mexico
#1 of 2
Mx hotels say that Canary Technologies' Contactless Check-in ranks highly due to its fraud prevention, user-friendly design, and fast processing, as highlighted in verified HotelTechReport reviews. These features enhance security, streamline operations, and improve guest experiences in Mx hotels.
Best Contactless Check-in for hotels in New Zealand 90% recommended by 5 hotels in New Zealand
#1 of 1
Nz hotels say that Canary Technologies' Contactless Check-in ranks highly due to its efficiency and user-friendly interface, as noted in verified HotelTechReport reviews. Key strengths include PCI compliance, streamlined communication, and paperless processes, which enhance convenience for both staff and guests.
Best Contactless Check-in for hotels in Singapore 95% recommended by 8 hotels in Singapore
#1 of 1
Sg hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews due to its user-friendly interface, efficient pre-check-in process, and revenue-enhancing upsell opportunities, all crucial strengths valued by Sg hotels.
Best Contactless Check-in for hotels in Turks And Caicos Islands 96% recommended by 5 hotels in Turks And Caicos Islands
#1 of 1
Tc hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews due to its seamless check-in process, time-saving capabilities during busy hours, and enhanced safety by minimizing physical contact, which are crucial for Tc establishments.
Best Contactless Check-in for hotels in United States 95% recommended by 1,106 hotels in United States
#1 of 5
Us hotels say that Canary Technologies' Contactless Check-in stands out in verified HotelTechReport reviews for streamlining guest communication, enhancing efficiency, and reducing front desk congestion. Its user-friendly interface and secure digital authorizations are frequently appreciated strengths in the US market.

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What is Canary Technologies?

Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees
Canary Contactless Check-In is a sophisticated Guest Management Platform designed to enhance the hotel guest experience and streamline front desk operations. By allowing guests to check in without the need to exchange physical credit cards, IDs, or registration forms, the platform significantly improves check-in efficiency and reduces wait times. It also offers secure digital credit card authorization, which helps reduce chargebacks and fraud. The upsell features enable hotels to generate additional revenue by promoting add-ons during the check-in process. Seamlessly integrating with major Property Management Systems, Canary Contactless Check-In requires only a 20-minute setup, making it an easy and effective solution for modernizing property management operations.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Canary Technologies

FAQs

Capabilities

Automatic Links

Secure Guest Registration

Verification & Fraud Prevention

Mobile Key Access

Contactless Checkout

Features

Pre-Arrival & Check-in

4/5 features

Information Collection

4/5 features

Translations

4/5 features

Payments & Authorization

4/5 features

Mobile Key

4/5 features

Available Add-ons & Modules

Canary Guest App

Hotel Guest Apps
Your customized and branded Guest App built for the modern guest. No app download required and integrates seamlessly into your PMS.

INCLUDED

Guest Surveys

Guest Survey Software
Automatically collect guest reviews before they check-out. Address any negative reviews before your guests even leave your property to turn detractors into promoters.

INCLUDED

Mobile Keys

Hotel Keyless Entry Systems
Canary's integrations with all the major door lock providers makes it easy for guests to digitally access their rooms.

PREMIUM ADD-ON

Dynamic Upsells

Upselling Software
Intelligently offer upsells to your guests throughout their journey. Upsells can be bought from the time of booking all the way through checkout and results in thousands of dollars of new revenue a week for your property.

INCLUDED

Canary Messaging

Guest Messaging Software
Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.

INCLUDED

Review Manager

Reputation Management
Drive more reviews to 3rd-party review sites to boost your rankings and revenue.

INCLUDED

Canary Technologies Reviews Summary

4.7
Excellent
1508 reviews
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Boutique Hotels 95% recommended by 736 Boutique Hotels
Branded Hotels 95% recommended by 685 Branded Hotels
Bed & Breakfast & Inns 96% recommended by 643 Bed & Breakfast & Inns
Luxury Hotels 95% recommended by 577 Luxury Hotels
Limited Service & Budget Hotels 95% recommended by 520 Limited Service & Budget Hotels
Airport/Conference Hotels 95% recommended by 502 Airport/Conference Hotels
Resorts 95% recommended by 469 Resorts
City Center Hotels 95% recommended by 366 City Center Hotels
Extended Stay & Serviced Apartments 96% recommended by 118 Extended Stay & Serviced Apartments
Motels 96% recommended by 108 Motels
Hostels 95% recommended by 106 Hostels
Casinos 94% recommended by 72 Casinos
Vacation Rentals & Villas 96% recommended by 41 Vacation Rentals & Villas
RV Parks & Campgrounds 95% recommended by 26 RV Parks & Campgrounds

Achievements

Trending Product

This vendor's trending score is rising, Canary Contactless Check-In is the #1 most trending product in the Contactless Check-in category (out of 86) and the #4 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Canary Technologies as the #1 Contactless Check-in provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Canary Technologies Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

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No matching results

49

Success Stories

7

References

10

Featured Customers

Canary Technologies Case Studies

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How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months

Caldes de Malavella (Spain)

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How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals

Byron Bay (Australia)

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How Casa Faena Delights Guests and Drives 55% More Upsells with Canary

Miami Beach (United States)

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Fewer Calls, Better Service: Canary AI at The Pines Resort

Bass Lake (United States)

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Elevating the Swiss Resort Experience with Canary and Protel

Grindelwald (Switzerland)

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How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey

ValThorens (France)

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AI Brings Modern Guest Communication to a Historic Resort

Stowe (United States)

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Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How

Chandler (United States)

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Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work

Perth (Australia)

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How Digital Tipping Decreases Staff Turnover by 75% at Linchris

Plymouth (United States)

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How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium

Santa Cruz (United States)

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Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint

Durham (United States)

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How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary

St. George (United States)

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84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary

Truckee (United States)

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How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary

Plymouth (United States)

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How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

Provincetown (United States)

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How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging

San Francisco (United States)

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Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn

Orlando (United States)

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How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

Rehoboth Beach (United States)

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Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration

Miami (United States)

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How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping

Kissimmee (United States)

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How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months

Cocoa Beach (United States)

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How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

FenwickIsland (United States)

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How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary

Bend (United States)

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How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

FenwickIsland (United States)

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How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

Banff (Canada)

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How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

San Francisco (United States)

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How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

Accord (United States)

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How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

Boston (United States)

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How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

Capri (Italy)

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How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

Saskatoon (Canada)

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How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

Kihei (United States)

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How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

(United Kingdom)

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How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

Whistler (Canada)

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How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

Hyannis (United States)

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How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

Anaheim (United States)

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How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

Eagar (United States)

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How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

San Clemente (United States)

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How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

Seattle (United States)

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Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

Seattle (United States)

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How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

Seattle (United States)

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How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

London (United Kingdom)

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How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

Las Vegas (United States)

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How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

Litchfield Park (United States)

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How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

Whitehorse (Canada)

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How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

Greensboro (United States)

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Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

Los Angeles (United States)

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How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

Monastir (Tunisia)

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How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

Richmond (United States)

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Canary Technologies Reviews

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Looking for specific info?

10

Contactless check ins

Front desk agent from 75-99 room in College Station (United States)

Verified
4 months ago
I enjoy being able to quickly connect with guests before, during, and after their stay! I like that you can both text and send picture messages directly!
Country United States
Front desk agent
Mid-Sized Hotel
Share review
10

Great product, safe and secure

Itinerary Designer from 100 to 199 room Boutique in Napa (United States)

Verified
4 months ago
I really like being able to see the status of my request and to be able to add notes. The res send feature is also appreciate it to help guest find the request in their inbox when it has been sometime since the initial request.
Country United States
Itinerary Designer
Large Hotel
Share review
10

Love the updates!

Front Desk Agent from 100 to 199 room in Louisville (United States)

Verified
5 months ago
I absolutely love the updates to the new software, the check in process is SO easy and I love the real time messaging. I am also loving that about 80% for bookings come with the charges pre authorized already instead of having to do the manually in the folio. Way to go guys, this was an amazing update.
Country United States
Front Desk Agent
Large Hotel
Share review
9

A valuable tool for guest messaging and operations

General Manager from 10 to 24 room Bed & Breakfast & Inn in Banff (Canada)

Verified
5 months ago
• I really value Canary’s guest messaging functionality. It has significantly improved how we communicate with guests before arrival, during their stay, and after departure. Being able to message guests directly via SMS or WhatsApp without requiring them to download an app has reduced front desk congestion and made communication feel more s...
Country Canada
General Manager
Small Hotel
Share review
10

It was wonderful

Front desk agent from 50-74 room Bed & Breakfast & Inn in Hattiesburg (United States)

Verified
5 months ago
The Easy check-in the ability to do upsells like pet fees or late checkouts and to be able to message guests.
Country United States
Front desk agent
Mid-Sized Hotel
Share review
10

Message feature is great!

Front Desk from 50-74 room Boutique in Miami (United States)

Verified
5 months ago
I like the message feature, it allows a quick and easy way to communicate with the guests without having to call them.
Country United States
Front Desk
Mid-Sized Hotel
Share review
10

Perfect

Assistant Front desk Manager from 200 to 499 room Bed & Breakfast & Inn in Wrightsville Beach (United States)

Verified
5 months ago
We use Canary for a lot of things such as pre-registration, credit card authorizations, sending out messages or texting with guest is amazing.
Country United States
Assistant Front desk Manager
Large Hotel
Share review
8

Canary Review

Front Desk Manager from 100 to 199 room Boutique in Long Beach (United States)

Verified
6 months ago
I like how we can talk to guest with text. It's much faster and more time efficient. We can communicate with more guest at one time than talking over phone.
Country United States
Front Desk Manager
Large Hotel
Share review
10

Its Secure. Guest's feel safe using it.

Guest Service Supervisor from 100 to 199 room Resort in Providenciales (Turks and Caicos Islands)

Verified
6 months ago
Convenient & quick/easy its a time saver when you have a heavy check in. I would recommend all hotels use.
Country Turks and Caicos Islands
Guest Service Supervisor
Large Hotel
Share review
8

A reliable and modern solution for improving guest experience and front desk efficiency

Maintenance Helper/Housekeeping Supervisor/Front Desk Agent(For a period)) from 50-74 room Branded Hotel in Carlyle (Canada)

Verified
6 months ago
The contactless check-in process is simple and intuitive for guests, which reduces wait times at the front desk. Guest messaging allows staff to respond efficiently without constant phone calls, improving communication clarity.
Country Canada
Maintenance Helper/Housekeeping Supervisor/Front Desk Agent(For a period))
Mid-Sized Hotel
Share review
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Provides for an End to End Guest Journey experience which is different to other vendors. The easy of deployment and onboarding is flexible and adaptable to a variey of properties. Each of the modules can be selected and deployed as the property progresses during the digital transformation.

by Silvio Reale (GAIN) on June 4, 2026

Question:

What differentiates this product or service from the competition?

Answer:

The team behind the product and each module is industry leading. Canary has listed to the customer and developed a suite of modules which are can migrate leagcy options and on-board staff quickly. This enables Hoteliers to better engage guests.

by Silvio Reale (GAIN) on June 4, 2026

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

You can significantly improve your guest engagement using this product from arrival to departure and post stay. Guest Interaction is streamlined and every call is answered in a timely manner and managed promptly.

by Silvio Reale (GAIN) on June 4, 2026

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 54 recommend
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Canary Technologies

2 years ago

Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms

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Canary Technologies

3 years ago

Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector

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Canary Technologies

3 years ago

Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023

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Canary Technologies

3 years ago

Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits

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Canary Technologies

3 years ago

How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

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Canary Technologies

3 years ago

How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

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Canary Technologies

3 years ago

How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

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Canary Technologies

3 years ago

How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

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Canary Technologies

3 years ago

Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

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Canary Technologies

3 years ago

How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

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Canary Technologies

3 years ago

How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

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Canary Technologies

3 years ago

How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

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Canary Technologies

3 years ago

Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe

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Canary Technologies

3 years ago

How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

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Canary Technologies

3 years ago

How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

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Canary Technologies

3 years ago

How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

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Canary Technologies

4 years ago

Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis

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Canary Technologies

4 years ago

Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations

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Canary Technologies

4 years ago

Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration

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Canary Technologies

4 years ago

Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

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Canary Technologies

5 years ago

How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

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Canary Technologies

5 years ago

How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

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Canary Technologies Integrations

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Support

Verified Support

Canary Technologies has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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2026

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