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Duve Mobile Ordering

4.7 (126 REVIEWS)

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100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Zoltan, Marieke, Pritesh + 76 more experts recommend Duve

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Duve Mobile Ordering

4.8 (126 REVIEWS)

Ranked 1 (out of 49) in Mobile Ordering & Room Service

2026 Winner Hotel Software

Hoteliers voted Duve as the #1 Mobile Ordering & Room Service provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Offer personalized dining experiences to guests and take orders through Duve to drive ancillary revenue.

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94% recommended by 602 hotels

AFI Hotels, Astotel, Fattal Hotels & 599 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Duve’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

The brand significantly enhances hotel operations with its mobile ordering and room service technology. Users praise its ability to streamline guest requests, reducing labor costs by supporting limited staffing. The tool excels at convenience, allowing guests to order via QR codes or apps, promoting up-sells and room upgrades, thus increasing revenue. However, some express a need for more direct supplier integration, pointing to potential improvements in service speed and detail.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

AFI Hotels, Astotel, Fattal Hotels & 599 others

Read their reviews

What Types of Hotels Duve is Popular For

Size

63 | X-Small (1-9 room)

211 | Small (10-49 room)

152 | Mid-Sized (50-99 room)

379 | Large (100-499 room)

95 | X-Large (500+ room)

Country

357 | Israel

122 | France

57 | United States

45 | United Kingdom

34 | Australia

30 | Spain

23 | Greece

21 | Germany

18 | Mexico

16 | Netherlands

16 | Italy

16 | Cyprus

15 | Portugal

12 | Canada

11 | Belgium

9 | Thailand

8 | Switzerland

7 | India

6 | Austria

4 | Finland

4 | Philippines

3 | Malaysia

3 | United Arab Emirates

3 | Turks and Caicos Islands

3 | Poland

3 | Japan

3 | Czech Republic

2 | Costa Rica

2 | Indonesia

2 | Ireland

2 | Luxembourg

2 | Denmark

2 | Norway

2 | Singapore

2 | Morocco

2 | Turkey

2 | Romania

2 | Lithuania

1 | El Salvador

1 | Korea, South

1 | Malta

1 | Brazil

1 | Croatia

1 | Cayman Islands

1 | Zimbabwe

1 | Serbia

1 | South Africa

1 | Albania

1 | Virgin Islands, British

1 | Taiwan

1 | Fiji

1 | Latvia

1 | Monaco

1 | Bulgaria

1 | Honduras

Type

412 | Luxury Hotels

363 | Boutique Hotels

338 | City Center Hotels

312 | Resorts

291 | Branded Hotels

229 | Vacation Rentals & Villas

222 | Bed & Breakfast & Inns

182 | Hostels

168 | Airport/Conference Hotels

161 | Limited Service & Budget Hotels

135 | Extended Stay & Serviced Apartments

11 | Casinos

9 | RV Parks & Campgrounds

8 | Motels

Region

362 | Middle East

358 | Europe

87 | North America

35 | Oceania

32 | Asia Pacific

5 | South America

5 | Central America

4 | Africa

Category

675 | Guest Messaging Software

601 | Hotel Guest Apps

563 | Contactless Check-in

323 | Upselling Software

126 | Mobile Ordering & Room Service

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Duve Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Mobile Ordering & Room Service for Small Hotels
#1 of 4
Best Mobile Ordering & Room Service for Mid-sized Hotels
#1 of 7
Best Mobile Ordering & Room Service for Luxury Hotels
#1 of 6

Duve Mobile Ordering & Room Service Rankings

By size
Best Mobile Ordering & Room Service for Small Hotels 92% recommended by 20 Small hotels
#1 of 4
Small hotels say that Duve's Mobile Ordering & Room Service consistently ranks highly in verified HotelTechReport reviews due to its centralized communication features and ease of upselling. Small hotels value Duve's ability to streamline operations and enhance guest satisfaction without added complexity.
Best Mobile Ordering & Room Service for Mid-sized Hotels 94% recommended by 45 Mid-sized hotels
#1 of 7
Medium hotels say that Duve's Mobile Ordering & Room Service ranks highly in verified HotelTechReport reviews due to its ability to streamline operations, enhance guest communication, and offer flexible upselling tools. These strengths improve efficiencies and guest satisfaction, which are crucial for Medium hotels.
Best Mobile Ordering & Room Service for Large Hotels 96% recommended by 27 Large hotels
#2 of 6
Large hotels say that Duve's Mobile Ordering & Room Service is valued for its user-friendly interface, efficient guest communication, and revenue generation, according to verified HotelTechReport reviews. These strengths make it a valuable tool for operational efficiency in Large hotel environments.
Best Mobile Ordering & Room Service for Enterprise Hotels 93% recommended by 25 Enterprise hotels
#2 of 5
X Large hotels say that Duve’s Mobile Ordering & Room Service ranks highly due to its capacity for seamless and automated guest communication, efficient upselling, and operational enhancement. Verified HotelTechReport reviews highlight its intuitive interface, personalization features, and revenue-boosting potential.
By type
Best Mobile Ordering & Room Service for Luxury Hotels 96% recommended by 80 Luxury Hotels hotels
#1 of 6
Luxury hotels say that Duve's Mobile Ordering & Room Service ranks highly due to its seamless guest communication, efficient upselling, and intuitive interface, as noted in verified HotelTechReport reviews. Key strengths include multilingual support, streamlined operations, and improved guest satisfaction, essential for luxury hospitality.
Best Mobile Ordering & Room Service for Vacation Rentals & Villas 94% recommended by 10 Vacation Rentals & Villas hotels
#1 of 2
Vacation-Rentals-Villas hotels say that Duve's Mobile Ordering & Room Service ranks highly based on verified HotelTechReport reviews, highlighting its user-friendly interface, effective guest communication, and ability to streamline operations. These features enhance guest interactions and boost operational efficiency for Vacation-Rentals-Villas hotels.
Best Mobile Ordering & Room Service for Extended Stay & Serviced Apartments 99% recommended by 10 Extended Stay & Serviced Apartments hotels
#2 of 3
Extended-Stay-Serviced-Apartments hotels say that Duve's Mobile Ordering & Room Service ranks highly due to efficient guest communication, seamless mobile check-ins, and customizable upselling features, as noted in verified HotelTechReport reviews. These strengths enhance guest satisfaction and operational efficiency.
Best Mobile Ordering & Room Service for Limited Service & Budget Hotels 91% recommended by 21 Limited Service & Budget Hotels hotels
#1 of 6
Limited-Service-Budget hotels say that Duve's Mobile Ordering & Room Service ranks highly due to its user-friendly interface, automation of guest communications, and efficient check-in processes. Verified HotelTechReport reviews emphasize how these features enhance operational efficiency and guest service.
Best Mobile Ordering & Room Service for Airport/Conference Hotels 90% recommended by 21 Airport/Conference Hotels hotels
#2 of 6
Conference hotels say that Duve's Mobile Ordering & Room Service ranks highly, as verified HotelTechReport reviews highlight its efficiency in upselling and enhancing communication. The tool's user-friendly interface also improves guest satisfaction, crucial for Conference venues with large and diverse audiences.
Best Mobile Ordering & Room Service for Bed & Breakfast & Inns 96% recommended by 30 Bed & Breakfast & Inns hotels
#2 of 5
Bed-N-Breakfast hotels say that Duve's Mobile Ordering & Room Service ranks highly in verified HotelTechReport reviews due to its streamlined guest communication, user-friendly interface, and ability to enhance the guest experience through personalized interactions and efficient operational management.
Best Mobile Ordering & Room Service for Boutique Hotels 92% recommended by 51 Boutique Hotels hotels
#1 of 8
Boutique hotels say that Duve's Mobile Ordering & Room Service is favored in verified HotelTechReport reviews due to its seamless communication capabilities, centralized guest information, and efficient operations support. These features align well with the operational demands and personalized service expectations of Boutique establishments.
Best Mobile Ordering & Room Service for Branded Hotels 94% recommended by 52 Branded Hotels hotels
#2 of 8
Branded hotels say that Duve's Mobile Ordering & Room Service enhances guest experiences with seamless and intuitive access, supported by efficient real-time communication. Verified HotelTechReport reviews highlight improved guest satisfaction through personalized interactions and operational efficiency in Branded hotels.
Best Mobile Ordering & Room Service for City Center Hotels 92% recommended by 50 City Center Hotels hotels
#1 of 7
City-Center-Hotel hotels say that Duve's Mobile Ordering & Room Service is positively rated in verified HotelTechReport reviews due to its streamlined communication, efficient pre-arrival processes, and upsell capabilities. It facilitates seamless guest experiences and enhances operational efficiency by reducing manual workloads.
Best Mobile Ordering & Room Service for Hostels 98% recommended by 25 Hostels hotels
#1 of 4
Hostel hotels say that Duve's Mobile Ordering & Room Service ranks highly in verified HotelTechReport reviews due to its streamlined operations, enhanced guest communication through multiple platforms like WhatsApp, and automated processes such as online check-in that increase efficiency and guest satisfaction.
Best Mobile Ordering & Room Service for Other 95% recommended by 10 Other hotels
#3 of 4
Other hotels say that Duve's Mobile Ordering & Room Service ranks highly in verified HotelTechReport reviews due to its effective guest communication, intuitive user experience, and operational efficiency. These strengths are crucial for Other hotels to enhance guest satisfaction and streamline services.
Best Mobile Ordering & Room Service for Resorts 97% recommended by 67 Resorts hotels
#2 of 9
Resort hotels say that Duve’s Mobile Ordering & Room Service ranks highly in verified HotelTechReport reviews due to its seamless guest communication, automated processes, and intuitive upselling features. These strengths enhance both operational efficiency and guest satisfaction, vital for Resorts.
By region
Best Mobile Ordering & Room Service for hotels in North America 92% recommended by 6 hotels in North America
#5 of 5
Na hotels say that Duve's Mobile Ordering & Room Service ranks highly based on verified HotelTechReport reviews for its seamless check-in automation, intuitive upselling options, and efficient communication features. These strengths are particularly valued by Na hotels for enhancing guest experience and operational efficiency.
Best Mobile Ordering & Room Service for hotels in Oceania 84% recommended by 7 hotels in Oceania
#2 of 2
Oc hotels say that Duve's Mobile Ordering & Room Service is valued for enhancing operational efficiency, facilitating seamless guest communication, and boosting ancillary revenue, according to verified HotelTechReport reviews. Its user-friendly interface and integration ease are significant strengths for Oc hotels.
Best Mobile Ordering & Room Service for hotels in Europe 90% recommended by 32 hotels in Europe
#1 of 7
Europe hotels say that Duve's Mobile Ordering & Room Service ranks highly due to efficient guest communication, seamless integration with existing systems, and a user-friendly interface, according to verified HotelTechReport reviews. These features are crucial for improving guest experiences and operational efficiency.
Best Mobile Ordering & Room Service for hotels in Asia Pacific 82% recommended by 6 hotels in Asia Pacific
#3 of 3
Ap hotels say that Duve's Mobile Ordering & Room Service enhances operational efficiency and guest communication, according to verified HotelTechReport reviews. Its strengths include centralized communication and in-app ordering, which are vital for improving service in fast-paced environments like Ap.
Best Mobile Ordering & Room Service for hotels in Middle East 98% recommended by 67 hotels in Middle East
#1 of 4
Me hotels say that Duve's Mobile Ordering & Room Service ranks highly due to its streamlined guest communication, effective multi-channel messaging, and efficient online check-in, as noted in verified HotelTechReport reviews. These features are important for enhancing guest satisfaction and operational efficiency in Me.
By country
Best Mobile Ordering & Room Service for hotels in Australia 84% recommended by 7 hotels in Australia
#2 of 2
Au hotels say that Duve's Mobile Ordering & Room Service receives high praise in verified HotelTechReport reviews. Au hotels appreciate Duve's ability to streamline operations, enhance staff efficiency, and improve guest communication through a user-friendly interface and effective messaging system.
Best Mobile Ordering & Room Service for hotels in France 87% recommended by 7 hotels in France
#1 of 1
Fr hotels say that Duve's Mobile Ordering & Room Service excels based on verified HotelTechReport reviews, highlighting strengths including intuitive usability, seamless communication enhancements, and time-saving automation. These factors contribute to its high ranking among hotels in Fr seeking operational efficiency and improved guest experiences.
Best Mobile Ordering & Room Service for hotels in United Kingdom 83% recommended by 7 hotels in United Kingdom
#2 of 2
Gb hotels say that Duve's Mobile Ordering & Room Service is valued for streamlining operations, enhancing guest satisfaction, and personalizing experiences, as evidenced by verified HotelTechReport reviews. The system's intuitive design and efficiency in communication and check-in are frequently highlighted strengths.
Best Mobile Ordering & Room Service for hotels in Israel 98% recommended by 67 hotels in Israel
#1 of 1
Il hotels say that Duve’s Mobile Ordering & Room Service enhances guest communication, streamlines check-ins, and upsells effectively, according to verified HotelTechReport reviews. These strengths support Il hospitality needs by improving operational efficiency and increasing revenue through better guest engagement.

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What is Duve?

Founded in 2016 | Headquarters in Tel Aviv-Yafo (Israel) | 52 employees
Duve's Digital Menus & Mobile Ordering solution enhances the F&B and mobile ordering experience to drive revenue and enhance guest satisfaction. The platform automatically presents guests with personalized dining options based on their preferences and segment, including recommendations for restaurants, room service menus, special events, hotel bar promotions, and more. It integrates seamlessly with popular messaging apps like WhatsApp, SMS, email, and chat enabling smooth communication and direct ordering. By streamlining these interactions, Duve F&B reduces the workload on reception staff, improves guest satisfaction, and increases revenue through targeted upselling.

Capabilities

No-touch upselling technology

Direct POS Integration

Poolside mobile ordering / room service

No-download app for ordering

Streamline F&B processes

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Available Add-ons & Modules

Maximizing room revenue

Upselling Software
Mobile ordering boosts room revenue by making it easier for guests to order in-room dining, snacks, and beverages directly from their devices. With a seamless, user-friendly interface, guests can quickly make choices, increasing the likelihood of higher-value orders. Hotels also benefit from reduced operational delays and more accurate order processing, ensuring greater efficiency and profitability.

INCLUDED

Duve Reviews Summary

4.7
Excellent
126 reviews
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.6/5

Recommended by

Luxury Hotels 96% recommended by 80 Luxury Hotels
Resorts 97% recommended by 67 Resorts
Branded Hotels 94% recommended by 52 Branded Hotels
Boutique Hotels 92% recommended by 51 Boutique Hotels
City Center Hotels 92% recommended by 50 City Center Hotels
Hostels 97% recommended by 34 Hostels
Bed & Breakfast & Inns 96% recommended by 30 Bed & Breakfast & Inns
Airport/Conference Hotels 90% recommended by 22 Airport/Conference Hotels
Limited Service & Budget Hotels 91% recommended by 21 Limited Service & Budget Hotels
Extended Stay & Serviced Apartments 99% recommended by 10 Extended Stay & Serviced Apartments
Vacation Rentals & Villas 94% recommended by 10 Vacation Rentals & Villas
Casinos 70% recommended by 3 Casinos
Motels 90% recommended by 1 Motels

Achievements

Trending Product

This vendor's trending score is rising, Duve Mobile Ordering is the #1 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #33 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Duve has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Duve as the #1 Mobile Ordering & Room Service provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Duve Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duve Average Duve

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37

Success Stories

12

References

18

Featured Customers

Duve Case Studies

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Duve Powers 30% Increase in Guest App Engagement at SLS Barcelona During Primavera Festival

Los Angeles (United States)

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Hakuba Hospitality Maintains 4.8-Star Guest Satisfaction While Streamlining Check-In and Operations with Duve

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How Sofitel Mexico City Reforma Scaled Personalized Guest Communication and Achieved 816% ROI with Duve

Mexico City (Mexico)

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How Sofitel Fiji Streamlined Operations and Generated €25K in Upsell Revenue in Just 2 Months

Denarau Island (Fiji)

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How Pullman Paris Tour Eiffel Generated over €25,000 in their First Month Using Duve’s Upselling Tools

Paris (France)

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How Hotel Am Konzerthaus (MGallery Vienna) Generated €6,500 in Upsell Revenue and Drove Positive Guest Reviews with Duve’s Guest Experience Suite

Vienna (Austria)

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How Duve and Igloohome join forces to streamline check-ins and guest experiences for OYO

Las Vegas (United States)

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How Duve helped increase guest satisfaction scores at Sofitel London St James

(United Kingdom)

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How Leonardo Crystal Cove Hotel & Spa uses Duve as their window to guests

Paralimni (Cyprus)

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How Leonardo Hotels Enhanced Guest Experience and Operational Efficiency with Duve

Rhein-Kreis Neuss (Germany)

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Jo&Joe Nation reaches a 60% online check-in rate within one month of rolling out with Duve

Paris (France)

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How The Gate Collection Achieved a 5x Increase in App Engagement and 1030% ROI with Duve's Guest Experience Suite

Paris (France)

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How BeMate optimized their guest journey to increase online check-in rates by 30% within one month

Milan (Italy)

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Elevating the 4-Star Experience at Hotel Le Six with 206% ROI Generated Through Duve

Paris (France)

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How Domaine de Biar Elevates their Guest Experiences with Duve and Achieves 143% ROI

Laverune (France)

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Welkeys' Digital Leap: Prioritizing Guest Communication with DuveAI's SmartPriority

Paris (France)

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Homaris' Digital Transformation: Enhancing Guest Satisfaction with SmartPriority by DuveAI

Berlin (Germany)

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Merrill House's Digital Transformation: Boosting Revenues and Guest Satisfaction with Duve

Picton (Canada)

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Maison Mere & Duve: Crafting Personalized Guest Experiences in the Digital Era

Paris (France)

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Astotel achieves 8x increase in opt-in email addresses collected with Duve

Paris (France)

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How HUSWELL Reduced Response Times by 30% with SmartPriority by DuveAI

Oostkamp (Belgium)

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Pastoral Hotel's Digital Evolution: Revolutionizing Check-Ins with Duve

Kfar Giladi (Israel)

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Abraham Group's Digital Transformation: Elevating Guest Experiences with Duve and Achieving 360% ROI

Tel Aviv (Israel)

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How Holiday Rentals Saved an Average of 3 Hours a Day From Automating Communications

Tel Aviv (Israel)

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Duve Takes Imagos Hospitality Group's Hotel to the Next Level of Contactless

South Lake Tahoe (United States)

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How Costa Rentals Began Growing Revenues by Automatically Selling Early Check-ins

Fuengirola (Spain)

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How HostnFly Used Duve to Streamline Guest Communication and Uplift Revenues Across 90 Different Brands

Cabourg (France)

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How the 4-Star Hotel, Les Bulles De Paris, Used Duve to Manage their Guest Experience From Start to Finish

Paris (France)

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How IsRentals Remotely Manages 120 Vacation Rentals with Duve

Jerusalem (Israel)

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Pick A Flat's Successful Implementation of Duve's Guest Experience Solution Led to a 98% Online Check-In Rate

Paris (France)

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How Charles Hope Apartments Revamped Their Guest Engagement with Duve

Brentford (United Kingdom)

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How An Island Apart Used Duve's Smart Upselling Tools to Reach 1120% ROI

Funchal (Portugal)

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How Your Host Helper Reached 625% ROI with Duve's Upselling Tools

Caen (France)

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How Kula Uses Duve's Guest Experience Solution to Offer Millennials an Updated Version of Future Travelling

Lisbon (Portugal)

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Doubling Online Check-In Rate: A Fattal & Duve Success Story

Tel Aviv (Israel)

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How Duve Helped The Setai Hotel Completely Transform the Arrival Experience

Tel Aviv (Israel)

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How Brown Hotels Cut Costs Through Automation and Generated Upsell Revenue Using Duve

Tel Aviv (Israel)

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Allow your guests to check-in either prior to their arrival - by sending them the pre-check-in link by SMS, email or WhatsApp - or upon their arrival - by placing QR codes, kiosks or tablets for guests to check-in from your reception. By collecting information about your guests prior to their arrival, you’ll ensure a profile-driven experience for your guests. ● Arrival coordination: Coordinate your guests’ arrival details and automatically present different check-in options according to arrival times and methods. In just a few clicks, users can purchase early check-in, transportation services, or alternative check-in methods depending on each guest’s arrival details. ● Room upgrading: Smart tools in Duve will offer room upgrades to guests according to live availability in your PMS, ensuring that you’re maximizing potential revenues even when occupancy rates are not reaching 100%. ● Document scanning: Reduce your staff’s paperwork load for bureaucratic processes such as scanning guests’ documents by allowing guests to scan and upload them for themselves from their devices. ● E-signature collection: Upload any contracts or guest registration cards to your online check-in wizard to allow guests to read and electronically sign any required documents before their arrival. ● Payment Collection: Collect full or partial payments for rooms or rentals before guests arrive. Charge any pre-authorization payments or additional hold for incidentals, and allow users to easily purchase any upsells through the online check-in wizard. ● Profile Enrichment: Collect essential information about your guests before they’ve arrived at your property so that you can segment them according to their specific profile. Ask any custom questions to help you better understand who your guests are.

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4.7 (323 REVIEWS)

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Duve Mobile Ordering Mobile Ordering & Room Service

Duve's Digital Menus & Mobile Ordering solution enhances the F&B and mobile ordering experience to drive revenue and enhance guest satisfaction. The platform automatically presents guests with personalized dining options based on their preferences and segment, including recommendations for restaurants, room service menus, special events, hotel bar promotions, and more. It integrates seamlessly with popular messaging apps like WhatsApp, SMS, email, and chat enabling smooth communication and direct ordering. By streamlining these interactions, Duve F&B reduces the workload on reception staff, improves guest satisfaction, and increases revenue through targeted upselling.

4.7 (126 REVIEWS)

Duve Reviews

Hotelier Rating

Excellent
107
Very Good
9
Average
6
Poor
2
Terrible
2

Property Size

  • X-Small (5)
  • Small (20)
  • Mid-Sized (19)
  • Large (53)
  • X-Large (25)

Country

  • Israel
    Israel
    (67)
  • United Kingdom
    United Kingdom
    (7)
  • France
    France
    (7)
  • Australia
    Australia
    (7)
  • Thailand
    Thailand
    (4)
  • United States
    United States
    (4)
  • Netherlands
    Netherlands
    (3)
  • Greece
    Greece
    (3)
  • Norway
    Norway
    (2)
  • Mexico
    Mexico
    (2)
  • Malaysia
    Malaysia
    (1)
  • El Salvador
    El Salvador
    (1)
  • Malta
    Malta
    (1)
  • Morocco
    Morocco
    (1)
  • Cyprus
    Cyprus
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Denmark
    Denmark
    (1)
  • Portugal
    Portugal
    (1)
  • India
    India
    (1)
  • Ireland
    Ireland
    (1)
  • Luxembourg
    Luxembourg
    (1)
  • Croatia
    Croatia
    (1)
  • Serbia
    Serbia
    (1)
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Looking for specific info?

10

Nice and easy

Manager from 10 to 24 room Bed & Breakfast & Inn in Tel Aviv (Israel)

Verified
5 months ago
The communication options. The look. Its very easy to send message to the guest. The guest use that as well.
Country Israel
Manager
Small Hotel
Share review
5

Support System

Hotel & Heritage Site Manager from 10 to 24 room in George Town (Malaysia)

Verified
5 months ago
As a hotelier, I’ve found the Duve system to be a strong asset in elevating both guest satisfaction and operational efficiency. One of its biggest strengths is how it centralizes communication—pre-arrival forms, check-in, upselling, and messaging all flow through a single platform. This has noticeably reduced the amount of back-and-forth be...
Country Malaysia
Hotel & Heritage Site Manager
Small Hotel
Share review
10

Streamline guest communication to truly add value

Hotel Manager from 500+ room Bed & Breakfast & Inn in Tiberias (Israel)

Verified
6 months ago
What I like most about Duve is how the communication hub and the SMS features make it incredibly easy to connect with guests before they arrive. Duve helps us share essential arrival details, such as which building their room is in, and reminds them to book our popular restaurants early. It has genuinely improved our guest journey.
Country Israel
Hotel Manager
X-Large Hotel
Share review
10

Daily use with Duve system

Digital manager from 500+ room Hostel in Tel Aviv (Israel)

Verified
6 months ago
I like the fact that the system collects money from our guests on daily basis automatically, what makes the work more efficient. the system follow the guests until full payment and details. the system provides efficient data in order to improve our work.
Country Israel
Digital manager
X-Large Hotel
Share review
10

Convenient and simple for work and access for employees and guests

Auditor from 500+ room Branded Hotel in Herzliya (Israel)

Verified
6 months ago
Everything is accessible, easy to upload new information and updates. Employees communicate with guests more efficiently, conveniently, and quickly via chat and WhatsApp. The support team's service is fast and courteous.
Country Israel
Auditor
X-Large Hotel
Share review
10

A system that saves work time and provides better customer service

Support manager from 500+ room Hostel in Tel Aviv (Israel)

Verified
6 months ago
An automated system that allows sending automatic messages for pickups based on criteria. Allows the customer to check-in in advance, pay, and register. Allows the customer and the hostel staff to correspond on a variety of platforms.
Country Israel
Support manager
X-Large Hotel
Share review
10

Transforming Hospitality Through Innovation and Exceptional Guest Experience

General manager from 100 to 199 room Bed & Breakfast & Inn in Tel Aviv (Israel)

Verified
6 months ago
The platform gives us the tools to deliver a more personalized, seamless, and modern experience—from online check-in to in-stay communication and upsells. Our guests feel more informed and empoweredfeel more in control., and our teams
Country Israel
General manager
Large Hotel
Share review
10

The Best Hospitality Tech System

Front desk from 100 to 199 room Boutique in זכרון יעקב (Israel)

Verified
6 months ago
The ability to send WhatsApp messages instantly (with the click of a button) to all hotel guests - this is amazing and greatly improves our service. The option of expedited check-in even before the guest arrives at the hotel - helps us greatly in operations. Of course - the immediate and simple communication of guests with the hotel via Wha...
Country Israel
Front desk
Large Hotel
Share review
10

A Platform That Elevates the Entire Stay Experience

Revenue Manager from 200 to 499 room City Center Hotel in Athens (Greece)

Verified
6 months ago
Duve has transformed the way we communicate with guests and manage pre-arrival and in-stay interactions. The platform allows us to personalize the guest journey in a way that feels both efficient and genuinely welcoming. The multilingual automated messages, pre check-in, upselling tools, and customizable guest app have significantly stream...
Country Greece
Revenue Manager
Large Hotel
Share review
10

Enhanced customer experience, reliable and scalable solution

Head of Strategy & Development from 500+ room Luxury Hotel in La Libertad (El Salvador)

Verified
6 months ago
Duve stands out as a particularly effective guest experience solution for hoteliers seeking seamless and automated communication with their guests. The interface is intuitive, setup is quick, and guest journeys are clearly optimized. Features such as pre-check-in, stay enhancement, and multilingual communication reduce operational friction...
Country El Salvador
Head of Strategy & Development
X-Large Hotel
Share review
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Duve is a hospitality guest experience platform that excels at digitizing and personalizing the entire guest journey for hotels, vacation rentals, and hostels. It streamlines operations by offering online check-in and check-out, digital keys, and automated workflows, which reduce manual tasks and improve efficiency. One of its standout features is the ability to deliver a personalized guest experience through a white-labeled app that requires no download, providing property details, local recommendations, and tailored upsell opportunities. Duve also centralizes communication by integrating multiple channels like email, WhatsApp, and SMS into one hub, ensuring smooth and timely interactions with guests. Additionally, its AI-driven upselling tools help properties boost revenue significantly, while analytics and reporting features provide valuable insights into guest behavior. Overall, Duve combines convenience, personalization, and operational efficiency, making it a strong solution for enhancing guest satisfaction and increasing profitability.

by Pritesh Patel (Actabl) on May 29, 2026

Question:

What differentiates this product or service from the competition?

Answer:

Duve stands out by offering a fully integrated guest experience platform that combines online check-in, mobile keys, and a no-download, white-labeled guest app with omnichannel communication. Its AI-driven personalization and upselling engine is a key differentiator, helping properties boost revenue while reducing staff workload. Additionally, Duve’s seamless PMS integrations and strong branding customization make it easy to adopt and maintain a consistent guest experience—all in one solution.

by Pritesh Patel (Actabl) on May 29, 2026

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If I could give one piece of advice to a hotelier considering Duve, it would be to fully embrace its personalization and automation capabilities from day one. Duve is not just a digital check-in tool; it’s a complete guest experience platform designed to transform how you interact with your guests. By leveraging its AI-driven upselling engine and omnichannel communication hub, you can significantly increase revenue while reducing manual workload for your staff. The platform’s ability to deliver tailored offers—such as room upgrades, local experiences, and in-house services—at the right time creates a more memorable stay for guests and boosts satisfaction scores.

by Pritesh Patel (Actabl) on May 29, 2026

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 9 recommend
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Are you a consultant or vendor that recommends Duve? Leave a recommendation

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Duve has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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