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Cloudbeds (Myfrontdesk)

Cloudbeds (Myfrontdesk)

Ranked 5th in Property Management Systems

Headquartered in San Diego (United States)

77 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
77 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
2019 Hoteliers Guide to Property Management Systems
Free download

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Overview

90% recommend
Customer Service
4.2
Ease of Use
4.4
ROI
4.4
Implementation
4.3

Company info

Founded in 2012
Employees 203
Headquarter San Diego (United States)

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

Front Office Agent from Other in San Jose (United States)

I really like the guest registration process that includes personalized information display and even a picture if you want it. We can manage our OTA channels from the dashboard and even send reservation emails to guests. The revenue management integration is great and helps us quickly check rates on the spot. The housekeeping room list helps us easily manage special requests and even take notes about specific rooms.

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Creative Director from Other in Costa Rica (Costa Rica)

responsible quick moving forward at lightning speed with software improvement can think out of box bought onerooftop great product for both owners and staff to visually key in on items of interest

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Manager from Hostel in Chicago (United States)

I love that Cloudbeds is entirely vertically integrated so there's no need to get one company to handle the booking engine, one for the channel manager, one for PMS. Cloudbeds has it all.

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Owner from Boutique in Tulum (Mexico)

When I started working with it, I had a hard time because I'm not very good with a computer, but when I ventured more into all the functions, I really got a hang of it : ). Cloudbeds often enhances functions or comes up with new features. So: No complaints.

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Hotel Owner from Boutique in München (Germany)

Only available in English, Spanish and Portugués. Can’t edit some tools to make it more customizable for customers to adapt it to their needs and country regulations. Also worth nothing, it doesn’t work with all payment getaways. Feature Request: - Add language support for additional languages beyond English, Spanish and Portuguese - Ability to further customize/edit some of the tools - Ability to work with more payment gateways

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Owner / President from Other in San Francisco (United States)

If there are any cons I have not found them as I am very pleased with this product and it is well worth the expense.

Screenshots & video

88%usability

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