SiteMinder Booking Engine

4.5 (880 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Sarah, Isabel, Sara + 99 more experts recommend SiteMinder

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SiteMinder Booking Engine

4.5 (880 REVIEWS)

Ranked 1 (out of 127) in Booking Engine

2023 Winner Hotel Software

Hoteliers voted SiteMinder as the #1 Booking Engine provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Maximise commission-free bookings, accelerate your commission-free growth and build guest loyalty with the industry’s #1 Booking Engine

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Ratings Summary

4.5
Very Good
Ease of Use
4.6/5
Customer Support
4.4/5
ROI
4.3/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder Booking Engine is the #1 most trending product in the Booking Engine category (out of 127) and the #4 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SiteMinder as the #1 Booking Engine provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About SiteMinder Booking Engine
Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
Travellers are booking direct more than ever before. SiteMinder’s high-converting booking engine helps fully optimised customers achieve a 100x return on investment within 12 months

View website

Capabilities

Built for conversion across all devices

Advanced and Intuitive design

Manage guest reviews

Maximise direct revenue

Powerful plug-in apps

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Available Add-ons & Modules

SiteMinder Demand Plus

Metasearch & Ad Tech
SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and TripAdvisor.

INCLUDED

SiteMinder Share

Payments Processing Software
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.

INCLUDED

Guest Engagement

Guest Messaging Software
Enhance your guests experience and drive revenue beyond the room with Guest Engagement. Provide a digital check-in exeerience, send personalised upsell offers, request feedback from guests and more.

PREMIUM ADD-ON

Website Builder

Website Design
Attract more guests with a stunning website. Save money on web development fees, and choose from a range of easy to use templates to showcase your unique brand

PREMIUM ADD-ON

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Average SiteMinder

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

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19

Success Stories

5

References

10

Featured Customers

Success Stories

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Spain)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Tubsai (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Kecamatan Denpasar Selatan (Indonesia)

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Batu Layar (Indonesia)

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Tambon Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Tambon Cha-am (Thailand)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

แขวง คลองเตย (Thailand)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Šimuni (Croatia)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Tambon Ratsada (Thailand)

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Ultimo (Australia)

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

(United Kingdom)

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Southbank (Australia)

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La Flora Group is confident it has found a lasting solution with SiteMinder

Tambon Khuekkhak (Thailand)

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The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

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V8 Hotel Koln at MOTORWORLD accelerates success with SiteMinder

Kreisfreie Stadt Köln (Germany)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder

D350 (China)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kecamatan Kuta (Indonesia)

Popularity by Segment

Size

172 | X-Small (1-9 room)

288 | Small (10-24 room)

494 | Medium (25-74 room)

446 | Large (75-199 room)

336 | X-Large (200+ room)

Country

301 | Spain

275 | Australia

188 | Thailand

129 | United States of America

93 | Indonesia

81 | Mexico

69 | New Zealand

68 | United Kingdom

58 | Vietnam

46 | Malaysia

40 | Ireland

39 | France

38 | Portugal

36 | Germany

32 | Philippines

31 | Cambodia

21 | Finland

21 | Estonia

20 | Canada

20 | Singapore

19 | Italy

17 | South Africa

16 | Colombia

15 | Czech Republic

14 | Hungary

13 | Hong Kong

13 | Iceland

12 | Costa Rica

11 | Laos

10 | Switzerland

10 | Taiwan

9 | Austria

9 | Argentina

8 | Chile

8 | United Arab Emirates

8 | Fiji

8 | Latvia

6 | Turkey

6 | Dominican Republic

6 | India

6 | Sweden

6 | Ecuador

6 | Poland

5 | Netherlands

5 | Denmark

5 | Greece

4 | Norway

4 | Morocco

4 | Pakistan

4 | Sri Lanka

4 | Malta

4 | Belize

4 | Cyprus

3 | China

3 | Saint Martin (French part)

3 | Tanzania

3 | Romania

3 | Croatia

3 | Uruguay

3 | Peru

3 | Slovenia

3 | Egypt

2 | Jersey

2 | Cook Islands

2 | Myanmar

2 | Aruba

2 | Andorra

2 | Vanuatu

2 | Georgia

2 | Maldives

2 | Namibia

2 | Kenya

2 | Nigeria

2 | Jamaica

2 | Panama

1 | Zimbabwe

1 | Guam

1 | Sierra Leone

1 | Samoa

1 | Japan

1 | Puerto Rico

1 | Bahamas

1 | Qatar

1 | Bermuda

1 | Guatemala

1 | Venezuela

1 | Honduras

1 | Bangladesh

1 | Gibraltar

1 | Brazil

1 | Cameroon

1 | Rwanda

1 | Seychelles

1 | Tunisia

1 | Uganda

1 | Mozambique

1 | Belgium

1 | Zambia

1 | Montenegro

1 | Norfolk Island

1 | Macau

1 | Ukraine

Type

378 | Resorts

353 | Luxury Hotels

350 | Boutiques

273 | City Center Hotels

231 | Bed & Breakfast & Inns

196 | Branded Hotels

137 | Extended Stay & Serviced Apartments

121 | Hostels

114 | Motels

108 | Vacation Rentals & Villas

71 | Limited Service & Budget Hotels

39 | RV Parks & Campgrounds

32 | Airport/Conference Hotels

9 | Casinos

Region

708 | Europe

522 | Asia Pacific

359 | Oceania

230 | North America

63 | South America

39 | Africa

24 | Middle East

20 | Central America

Category

1730 | Channel Managers

880 | Booking Engine

248 | Rate Shopping & Market Intelligence

208 | Website Design

118 | Upselling Software

102 | Marketplaces & Integrators

98 | Hotel Rate Parity

90 | Metasearch & Ad Tech

90 | Guest Messaging Software

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Hotelier Rating

Excellent
1532
Very Good
259
Average
103
Poor
41
Terrible
32

Property Size

  • X-Small (172)
  • Small (287)
  • Medium (494)
  • Large (446)
  • X-Large (337)

Country

  • Spain
    Spain
    (301)
  • Australia
    Australia
    (275)
  • Thailand
    Thailand
    (188)
  • United States of America
    United States of America
    (129)
  • Indonesia
    Indonesia
    (93)
  • Mexico
    Mexico
    (81)
  • New Zealand
    New Zealand
    (69)
  • United Kingdom
    United Kingdom
    (68)
  • Vietnam
    Vietnam
    (58)
  • Malaysia
    Malaysia
    (46)
  • Ireland
    Ireland
    (40)
  • France
    France
    (39)
  • Portugal
    Portugal
    (38)
  • Germany
    Germany
    (36)
  • Philippines
    Philippines
    (32)
  • Cambodia
    Cambodia
    (31)
  • Finland
    Finland
    (21)
  • Estonia
    Estonia
    (21)
  • Canada
    Canada
    (20)
  • Singapore
    Singapore
    (20)
  • Italy
    Italy
    (19)
  • South Africa
    South Africa
    (17)
  • Colombia
    Colombia
    (16)
  • Czech Republic
    Czech Republic
    (15)
  • Hungary
    Hungary
    (14)
  • Hong Kong
    Hong Kong
    (13)
  • Iceland
    Iceland
    (13)
  • Costa Rica
    Costa Rica
    (12)
  • Laos
    Laos
    (11)
  • Switzerland
    Switzerland
    (10)
  • Taiwan
    Taiwan
    (10)
  • Austria
    Austria
    (9)
  • Argentina
    Argentina
    (9)
  • Chile
    Chile
    (8)
  • United Arab Emirates
    United Arab Emirates
    (8)
  • Fiji
    Fiji
    (8)
  • Latvia
    Latvia
    (8)
  • Turkey
    Turkey
    (6)
  • Dominican Republic
    Dominican Republic
    (6)
  • India
    India
    (6)
  • Sweden
    Sweden
    (6)
  • Ecuador
    Ecuador
    (6)
  • Poland
    Poland
    (6)
  • Netherlands
    Netherlands
    (5)
  • Denmark
    Denmark
    (5)
  • Greece
    Greece
    (5)
  • Norway
    Norway
    (4)
  • Morocco
    Morocco
    (4)
  • Pakistan
    Pakistan
    (4)
  • Sri Lanka
    Sri Lanka
    (4)
  • Malta
    Malta
    (4)
  • Belize
    Belize
    (4)
  • Cyprus
    Cyprus
    (4)
  • China
    China
    (3)
  • Saint Martin (French part)
    Saint Martin (French part)
    (3)
  • Tanzania
    Tanzania
    (3)
  • Romania
    Romania
    (3)
  • Croatia
    Croatia
    (3)
  • Uruguay
    Uruguay
    (3)
  • Peru
    Peru
    (3)
  • Slovenia
    Slovenia
    (3)
  • Egypt
    Egypt
    (3)
  • Jersey
    Jersey
    (2)
  • Cook Islands
    Cook Islands
    (2)
  • Myanmar
    Myanmar
    (2)
  • Aruba
    Aruba
    (2)
  • Andorra
    Andorra
    (2)
  • Vanuatu
    Vanuatu
    (2)
  • Georgia
    Georgia
    (2)
  • Maldives
    Maldives
    (2)
  • Namibia
    Namibia
    (2)
  • Kenya
    Kenya
    (2)
  • Nigeria
    Nigeria
    (2)
  • Jamaica
    Jamaica
    (2)
  • Panama
    Panama
    (2)
  • Zimbabwe
    Zimbabwe
    (1)
  • Guam
    Guam
    (1)
  • Sierra Leone
    Sierra Leone
    (1)
  • Samoa
    Samoa
    (1)
  • Japan
    Japan
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Bahamas
    Bahamas
    (1)
  • Qatar
    Qatar
    (1)
  • Bermuda
    Bermuda
    (1)
  • Guatemala
    Guatemala
    (1)
  • Venezuela
    Venezuela
    (1)
  • Honduras
    Honduras
    (1)
  • Bangladesh
    Bangladesh
    (1)
  • Gibraltar
    Gibraltar
    (1)
  • Brazil
    Brazil
    (1)
  • Cameroon
    Cameroon
    (1)
  • Rwanda
    Rwanda
    (1)
  • Seychelles
    Seychelles
    (1)
  • Tunisia
    Tunisia
    (1)
  • Uganda
    Uganda
    (1)
  • Mozambique
    Mozambique
    (1)
  • Belgium
    Belgium
    (1)
  • Zambia
    Zambia
    (1)
  • Montenegro
    Montenegro
    (1)
  • Norfolk Island
    Norfolk Island
    (1)
  • Macau
    Macau
    (1)
  • Ukraine
    Ukraine
    (1)

Region

  • North America
    North America
    (230)
  • Europe
    Europe
    (708)
  • Asia Pacific
    Asia Pacific
    (522)
  • Oceania
    Oceania
    (359)
  • Middle East
    Middle East
    (24)
  • South America
    South America
    (63)
  • Central America
    Central America
    (20)
  • Africa
    Africa
    (39)
9

Simple distribution with so much to offer.

General Manager from 100 to 199 room Branded Hotel in Toowoomba City (Australia)

Verified
2 days ago
The simplicity is essential for us, as a relatively small independent operator, we don't have a dedicated revenue and distribution team at this point in our business. However, SiteMinder allows our teams at a property level to manage their revenue and distribution with ease without compromising on functionality. We still have access to an e...
Country Australia
General Manager
Large Hotel
10

Easy website to navigate and great guest messaging software

Sale Co-ordinator from 10 to 24 room Resort in Surfers Paradise (Australia)

Verified
3 days ago
1: We can respond to our guests' questions quickly 2: The Bookings that drop into our system provide all the correct information
Country Australia
Sale Co-ordinator
Small Hotel
10

Very relibale , fiendly user and great costomer service

Hostel Manager from 25-49 room Hostel in (United Kingdom)

Verified
4 days ago
As a hospitality professional, I have had the pleasure of using SiteMinder’s booking channel manager for our property's reservation management. My experience with this tool has been exceptionally positive, and I highly recommend it to others in the industry. Efficient Channel Management: SiteMinder has significantly streamlined our booking...
Country United Kingdom
Hostel Manager
Medium Hotel
10

Economical, Effective and Efficient

Operational Manager from 10 to 24 room in (Indonesia)

Verified
4 days ago
Little Hotelier by Siteminder really helps us as a provider of low cost accommodation services to grow even bigger. because it offers a subscription service fee that we can afford. Apart from that, the system is quite easy to understand and operate. with the channel manager system, it helps us connect with various online agent partners and...
Country Indonesia
Operational Manager
Small Hotel
Khogulan from SiteMinder replied
Hi Suprapto, Thank you for your 5-star review! We are pleased to hear about your delightful experience with SiteMinder's platform and how your property has enjoyed powerful benefits such as having a wider distribution across the world, zero overbookings, and easy operability while checking room availabilities, revenue updates, and performance reportings. We hear your request to have F&B-related features in our platform. We will feed this through to our product team for their review and future consideration. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you for your continued loyalty. We're here to provide you with excellent service and support for years to come! To your success, Khogulan
10

Easy to use, does everything I require

Revenue Manager from 200 to 499 room Branded Hotel in (United Kingdom)

Verified
5 days ago
Ease of use. Interface is great to look at. I use it primarily as a channel manager and if there are any issues they are easy to identify and fix
Country United Kingdom
Revenue Manager
X-Large Hotel
8

User friendly

Director of Revenee from 200 to 499 room Boutique in (Thailand)

Verified
5 days ago
Simple and easy system, user friendly, easy to do self room mapping quick manage and add new OTAs /B2C channel
Country Thailand
Director of Revenee
X-Large Hotel
10

Seamless Management, Maximum Efficiency!

Revenue Manager from 25-49 room Boutique in Tambon Ao Nang (Thailand)

Verified
5 days ago
I have been using SiteMinder Channel Manager for my hotel business, and it has truly revolutionized the way we manage our online reservations. This robust platform has proven to be an invaluable asset, streamlining our operations and significantly boosting our efficiency.One of the standout features of SiteMinder is its user-friendly interf...
Country Thailand
Revenue Manager
Medium Hotel
8

my siteminder

Manager from 10 to 24 room Resort in Palm Cove (Australia)

Verified
5 days ago
We find Siteminder easy to use Inventory and bookings are easy to use and updated easilyqueries answered quickly Reporting is clear and concise
Country Australia
Manager
Small Hotel
10

Manage Rate, Availability and and Mapping

Management from 500+ room City Center Hotel in Tambon Ratsada (Thailand)

Verified
5 days ago
It is simple to use for managing availability and pricing in real time so that the hotel can sell all rooms at the right time
Country Thailand
Management
X-Large Hotel
10

Best in class, great support and true partner

Head of Performance from 500+ room Hostel in Melbourne (Australia)

Verified
5 days ago
Platform continually improving, genuine account management and support that can offers tailored solutions. Understanding of uniques market segments and solutions
Country Australia
Head of Performance
X-Large Hotel
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