SiteMinder Booking Engine

Ranked 1 (out of 114) in Booking Engine

Booking Engine

Drive more direct bookings to maximise your revenue. Connecting to our Booking Engine increases dire...

Ratings Snapshot

Certificate of Excellence
Read 392 reviews
89%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 114 in Booking Engine

Ease of Use
4.5/5
ROI
4.2/5
Implementation
4.2/5
Customer Support
4.3/5
Verified Customer Support

SiteMinder has opened its internal systems to

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Most popular for
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  • Serviced Apartment 29 verified reviews
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  • City Center 28 verified reviews
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  • Hostel 21 verified reviews
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  • Branded 13 verified reviews
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  • Villas 11 verified reviews
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  • Budget 8 verified reviews
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  • Vacation Rental 7 verified reviews
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  • Airport/ conference 2 verified reviews
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  • Limited Service 2 verified reviews
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  • Extended Stay 2 verified reviews
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  • Casino 1 verified reviews
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SiteMinder Booking Engine Overview

SiteMinder Booking Engine Overview

The Coronavirus (COVID-19) pandemic has changed the travel industry as we know it – travellers are booking direct now more than ever, so it’s time to take control of your guest relationships and make the most out of these opportunities. SiteMinder’s intuitive booking engine is designed from the ground up to optimise every step of the direct hotel booking experience – from attracting trave...

About SiteMinder View website

Founded in 2006 | Headquarters in The Rocks Australia | 700 employees

Our hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgra...

Other Products by SiteMinder

Integrates with

  • Distribution Channels
  • Digital Marketing Agencies
  • Direct Booking Tools
Browse integrations (103 verified)

What customers love about SiteMinder Booking Engine

Like 89% recommend

Revenue & Reservation manager from Other in Barcelona (Spain)

Really easy to and intuitive to use. Give incredible control of room availability automatically

Sales Manager from Other in Lido (Italy)

The interface is user friendly, modern and easy to navigate.

Group Revenue Manager from Other in San Jose (United States)

Ease of use. Thresholding capabilities

revenue manager from Other in (United Kingdom)

They were very helpful during onboarding and it is mostly very easy to use

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

We have been working and cooperating with SiteMinder a few year ago, we highly appreciate their product and supporting services very much. I love this products & services because: Firstly, the operation of Siteminder is very smoothly and user friendly. Secondly, with the total solution from SiteMind...

by Hoang Trong Thien (SMILE Software) on October 21, 2021

See more answers (21)
Question:

What differentiates this product or service from the competition?

Answer:

The main difference that we recognize is: The dashboard is user friendly, easy to learn and use. the operation and integration is smoothly and rarely meeting the problem. Deploying system, supporting services are very quickly and professionally.

by Hoang Trong Thien (SMILE Software) on October 21, 2021

See more answers (21)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

SiteMinder is excellent solution for hoteliers, it is used widely and very popular for hoteliers. we can see their market in the world, the solution they provide, i believe you will love it and choose for your properties. Try to use and feeling and enjoy.

by Hoang Trong Thien (SMILE Software) on October 21, 2021

See more answers (21)
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+ 19 recommend
Recommended by Show More (17)

Features

  • Mobile Optimized/Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • Loyalty program integration
  • Multi-currency
  • Multi-lingual
  • Special offers & discounts
  • Gift Vouchers
  • ADA Compliant
  • PCI Compliance
  • Website Integration
  • PCI-DDS Compliant Payments
  • Multi-room Bookings
  • Social Media Integration/Bookings
  • Alternative Accommodation Recommendations (when no availability)
  • Room Substitutions

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Australia
  • Spain
  • United States
  • New Zealand
  • Mexico
  • United Kingdom
  • Thailand
  • Indonesia
  • Germany

392 Verified SiteMinder Reviews

Likelihood to Recommend
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October 21, 2021

SiteMinder Booking Engine Review: Prompt and knowledgeable help

Director from Serviced Apartment in Burnt Pine (Norfolk Island)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Maggie was very helpful in all the questions I had to ask. The responses came quickly, were very clear to understand and easy to follow.

What do you dislike or think could be improved?

I can't really think of anything. Maybe more graphic examples in the knowledge database. The instructions in the database are quite clear to follow but visual examples would be handy too.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

October 21, 2021

SiteMinder Booking Engine Review: Fast and efficient service

Director from Bed & Breakfast in L'Hospitalet de Llobregat (Spain)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Quick and concise personal attention. Good treatment and good communication. All very well and efficiently. Telephone friendliness. Great service

What do you dislike or think could be improved?

Quick and concise personal attention. Good treatment and good communication. All very well and efficiently. Telephone friendliness. Great service

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
2

October 21, 2021

SiteMinder Booking Engine Review: A 360 Tool for Simple Properties

Consultor from Serviced Apartment in Sevilla (Spain)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I like the possibility that through a single provider we can have XML, PMS and Booking Engine service. It is always a benefit to have a great company like siteminder behind your accommodation.

What do you dislike or think could be improved?

Canvas templates are too simple. They leave very little room for creativity when it comes to the typeface of the letters. On the other hand, to have the possibility of change a complete website with just ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 20, 2021

SiteMinder Booking Engine Review: Good

Recommend 5/10
Full blue star
Full blue star
Full blue star
Empty blue star
Empty blue star

What do you like most?

online support when need troubleshooting the cases . your cs can guide to completed the task as soon as possible

What do you dislike or think could be improved?

so far ok for the customer support when need help in urgent . booking engine can set up more different kind of promotion is better .

Customer Support
3
Ease of Use
3
Value for money
3
Implementation
3

October 20, 2021

SiteMinder Booking Engine Review: Mostly works well

Owner from Bed & Breakfast in (United Kingdom)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Good visual interface and easy to use on a tablet/desktop. The bulk updates work well mostly. The price plans are very versatile.

What do you dislike or think could be improved?

The system could be so much more useful if only there was some way of distinguishing, on the inventory screen; 1. where rooms are showing '0' as unavailable on a day could the '0's be coded (colour?) i...

Customer Support
4
Ease of Use
4
Value for money
3
Implementation
4

October 20, 2021

SiteMinder Booking Engine Review: Is a good patform, easy

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

We only used the platform for our bookings and direct bookings. Is easy to use. Need information about canvas web design.

What do you dislike or think could be improved?

The help can be improved by removing the options in the help, you can get to the point you want. Is discouraging.

Customer Support
3
Ease of Use
5
Value for money
4
Implementation
3

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Recent press releases

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Popular SiteMinder Booking Engine Integrations

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