Cloudbeds

Cloudbeds (Myfrontdesk)

Property Management Systems (PMS)

24 reviews
Go to profile

HotelTechScore

87
  • Based in San Diego (United States)
  • Founded in 2012
  • 203 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    93%
    (Based on 24 reviews)
  • Ease of Use
    4.5
    (Based on 24 reviews)
  • Return on Investment (ROI)
    4.6
    (Based on 24 reviews)
  • Customer Support
    4.4
    (Based on 24 reviews)
  • Implementation
    4.4
    (Based on 24 reviews)

Features & Services

  • Spa & Wellness Module
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Guest CRM
  • Calendar view
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • Guest profiles
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile access on any device
  • Mobile App
  • Centralized user & role management
  • On premise
  • Cloud based

Reviews

Most Recent

President from Hostel
Cloudbeds support is fantastic. Product works flawlessly. Read full review

Most Positive

Manager from Hostel
One Stop Shopping for Reservations Software Read full review

Most Critical

Proprietor & Host from Bed & Breakfast
Pretty options, horrible customer support Read full review

References

IvanDrechsler Owner Tubac Country Inn

We saw a significant increase in direct bookings – nearly doubling – since switching to Cloudbeds.

Joey Usunas General Manager Scorpion Bay Hotel

Our sales doubled last year. With Cloudbeds, I can spend less time on manual tasks and more time thinking abou...


    

Integrates with

Guest Feedback (2) Guest Messaging Platforms (1) Housekeeping Management Software (1) Direct Booking Tools (1) Email Marketing & CRM (1) Reputation / Review Management (4) Channel Managers (1) Booking Engines (1) Staff Task Management & Collaboration (1) Point of Sale (2) Hotel Management Software (HMS) (1)
User Breakdown
By chainscale
  • Economy
    26%
  • Midscale
    29%
  • Upscale
    28%
  • Luxury
    16%
By brand vs. independent
  • Independent
    57%
  • Brand
    43%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    11%
  • Boutique hotel
    18%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    6%
  • City Center Hotel
    0%
  • Extended Stay
    11%
  • Hostel
    11%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    17%
  • Resort
    6%
  • Vacation Rental
    19%
  • Villas
    0%
By experience level
  • < 4 years
    29%
  • 5-8 years
    29%
  • 9+ years
    42%

Pricing

Monthly subscription (/room/month)