Duve Upselling

Ranked 5 (out of 54) in Upselling Software

Upselling Software

Upsell - increase revenue with a personal touch

Ratings Snapshot

Certificate of Excellence
Read 32 reviews
93%
Recommend
HTR Score icon
HT SCORE
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Profile indicator arrow
Duve Upselling has fewer than 10 reviews in the past 6-months.

Learn more about review recency →
Reviews Summary

Ranked #5 out of 54 in Upselling Software

Ease of Use
4.7/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.6/5
Verified Customer Support

Duve’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Vacation Rental Leader: Duve
    92%
    13 verified reviews
  • Serviced Apartment 5 verified reviews
    80%
    5 verified reviews
  • City Center 3 verified reviews
    100%
    3 verified reviews
  • Bed & Breakfast Leader: GuestJoy
    97%
    3 verified reviews
  • Hostel Leader: Oaky
    100%
    2 verified reviews
  • Boutique Leader: Oaky
    100%
    2 verified reviews
  • Resort Leader: Oaky
    100%
    1 verified reviews
  • Limited Service 1 verified reviews
    100%
    1 verified reviews

Duve Upselling Overview

Top Alternative: Oaky

Duve Upselling Overview

Increase your revenue per guest by offering additional upsells and services, effortlessly. Wishbox allows you to offer guests transportation, early check-in, food, tours activities and more. The Duve upsells are part of Duve's digital guest experience, including online check-in wizard, smart upsells, payment processing, branded guest-app, digital key, digital check-out, and communication hub. You...

About Duve

Founded in 2016 | Headquarters in Tel Aviv-Yafo Israel | 17 employees

Wishbox is an innovative guest experience platform for end to end guest communication, online check-in, upsells, guest app, review optimization, and much more. ...

Integrates with

  • Booking Engine
  • Channel Managers
  • Property Management Systems
Browse integrations (15 verified)

Pros & Cons

Like 93% recommend

Co-Founder from Vacation Rental

We work with Smoobu as our PMS and Smoobu directly integrates with Wishbox. In doing so we have fully automated our vacation rentals. Without Wishbox that would not be possible. What we also appreciate a lot is having th...

Owner and Director from Serviced Apartment

Makes online check-in with guests pretty easy and is more presentable than a wall-of-text email with complicated directions. Pretty good for collecting ID and verification from guests.

Owner from City Center

Doc collection, upsells, cleaners task and multi calendar. I also like the customer service, support, interface, ui and ux. Very easy to use and to setup

General Manager from Boutique

We are waiting for the integration with our smartlock company (Assa abloy) that they promised would be ready by the end of January

Owner from Vacation Rental

At this point I really can't think of any improvements. It seems every time we think we need something, Wishbox sends notification of new features. Highly recommended.

General Manager from Vacation Rental

As I mentioned, Some great features but I wish the team would make the features work. Very difficult to reach customer support, always offline or leave my emails on read for days without any response. Be prepared to b...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Exceptional software to automate your business whilst increasing revenue. This platform not only paid for itself but has paid for all of our software costs with the additional revenue we are making. (Not to mention the indirect gains from all the time we are saving.) We are so impressed with how qu...

by Lachlan Mcpherson (Felix Technology) on December 10, 2020

See more answers (4)
Question:

What differentiates this product or service from the competition?

Answer:

This platform not only paid for itself but has paid for all of our software costs with the additional revenue we are making. (Not to mention the indirect gains from all the time we are saving.) We are so impressed with how quickly Wishbox is developing, the product is getting better every day with i...

by Lachlan Mcpherson (Felix Technology) on December 10, 2020

See more answers (4)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

For the cost and what it has brought our business, we are incredibly impressed. I feel comfortable that Wishbox is already working on the next best things to add to their product. This platform not only paid for itself but has paid for all of our software costs with the additional revenue we are ma...

by Lachlan Mcpherson (Felix Technology) on December 10, 2020

See more answers (4)
User avatar image User avatar image User avatar image
+ 2 recommend
Recommended by

Duve Alternatives

ROOMDEX

ROOMDEX automates, monetizes and ultimately simplifies the hotel room upgrade process by putting the power of choice in the hotel guest’s hands. Automation is the cornerstone of our pioneering hotel optimization platform.

View Duve alternatives

Find the perfect fit

Want to find out if Duve is the best fit for your hotel?

Take the Quiz
Quiz image profile

GETTING STARTED

Download the 2021 Upselling Software buyer’s guide

Free download
Buyers cover image buyes image guides

Features

  • Gift Vouchers
  • Segmentation
  • Upsell at booking
  • Pre-arrival emails
  • On property upsells
  • Future stay offers
  • Automated A/B Testing
  • Check-in upselling
  • Dynamic Upgrade Pricing
  • Deal/Offer Templates Library
  • Omnichannel (email, chat, sms, Whatsapp)
  • Fulfillment Task Automation (via Task Mgmt Integrations)
  • Type 2 SOC 2 Certified (Data Security)

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Israel
  • United Kingdom
  • France
  • United States
  • Canada
  • Dominican Republic
  • Germany
  • Portugal
  • Czechia

32 Verified Duve Reviews

Likelihood to Recommend
Filter by property type
Filter by geography
notification
Low review volume alert

This vendor is 56% below the category average..

Arrow down notification
Declining share of voice

This vendor has fewer recent reviews than average compared to other top Upselling Software providers. It is advised that you ask for recent references before proceeding.

Jun 16, 2021

Duve Upselling Review: Works great for our vacation rental

Owner from Vacation Rental in Marshall (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We initially purchased Duve for its 'upselling' capacity, and because it was already thoroughly integrated with MyVR (the booking integration platform we use). However, we quickly discovered that Duve's o...

What do you dislike or think could be improved?

The backend / setup isn't entirely intuitive, took time to figure out, and might be helpful if it were a little more user friendly and streamlined. Small things, like making it easier to locate the setup...

Customer Support
4
Ease of Use
3.5
Value for money
5
Implementation
3

Jan 24, 2021

Duve Upselling Review: Just more than a Guest Experience and Communication provider

Property Manager from Vacation Rental in Wien (Austria)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We were looking for an online Guest Experience and Communication platform since many years. The best choice in the pandemic year of 2020 we made was to implement Wishbox in our business. It now supports u...

What do you dislike or think could be improved?

We have a short list of items that we like to see improved to support our specific business needs better. These mainly include some extra customization possibilities in the „tasks and calendar view" and...

Customer Support
4.5
Ease of Use
4.5
Value for money
5
Implementation
5

Jan 10, 2021

Duve Upselling Review: Brilliant guest communication software

General Manager from Vacation Rental in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

After exploring several platforms in the past. I came across WISHBOX that offered a range of High Tec services for guest communication before check inn - during and after checkout. The software is eas...

What do you dislike or think could be improved?

overall there the platform convenient and user friendly. I would improve the Hebrew automated translations although I assume the alternatives are limited.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 11, 2020

Duve Upselling Review: A great way to interact with guests

Owner from Bed & Breakfast in Villa de Juárez (Mexico)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

It help us do the check in and collect information for guests. It is a great tool to show guests what they can do at our hotel. It helps us create a wonderful guest guide with our different activities a...

What do you dislike or think could be improved?

Wishbox could create a mobile app for hotel owners to easily access information. Their are some features that are missing: like 50% deposits for upsells. Be able to connect upsells with external calend...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 11, 2020

Duve Upselling Review: Amazing application

Sales manager from Vacation Rental in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

it is a quick to use easy and complete application, everything is done quickly with the client, it saved me a lot of time on my schedule, we can create an exchange with the client and I recommend wishbox ...

What do you dislike or think could be improved?

for the moment the application is suitable for its full use. I have nothing to add immediately. Good luck Rudy

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 11, 2020

Duve Upselling Review: Time gain, revenues growth, guest experience and communication master

IT Manager from Serviced Apartment in Paris (France)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Wishbox makes you gain precious time thanks to its automated applications Guest experience and communication are perfect On top of that, it increases your revenues thanks to its upsells feature

What do you dislike or think could be improved?

For personal reasons I would say data uploading but otherwise it is a very complete product, and a real business partner

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)
$3/room/month - $6/room/month
Commission or Revenue Share
% of ancillary upsell revenue

Recent News & Content

Related industry news

View all

Resources & reports

View all

Popular Duve Upselling Integrations

View all (15 Duve Integrations)