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10 Best Lobby Technology Software

A front desk POS and comprehensive retail management system for hotel lobby retail. Automates fro...
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
Most Popular
This vendor is the most popular in the category with 16 reviews across 1 countries.
88
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

ImpulsePoint is a cloud-based POS and Inventory Management solution designed for grab-and-go markets, pantries and gift shops. Offering both... read more

  • Based in
    Denver, CO
  • Founded in
  • 19 employees on Linkedin
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FREE TOOL Want to find out which Lobby Technology matches your hotel’s DNA? Take the Quiz
Consumer Electronics, Home Appliances, Air Conditioning, Home Entertainment, Mobile Communication...

COMPANY DESCRIPTION

The lobby is where your hotel or resort can make a strong first impression. Public displays can engage guests as well as customers with diverse... read more

  • Based in
    San Diego (United States)
  • Founded in
  • 82000 employees on Linkedin
Digital Signage Software, Workplace Internal Communications, Customer Engagement, Employee Engage...

COMPANY DESCRIPTION

Enplug -- digital signage software that displays live visual content for customers & employees. Use your TV display screens to share... read more

  • Based in
    Culver City (United States)
  • Founded in
  • 38 employees on Linkedin

Recent Lobby Technology articles

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Tips on how to be digitally friendly at your property

by
Lisa Apolinski

I am currently travelling and staying at a property that recently completed a multi-million dollar renovation. What struck me, beyond the beauty of the property, were the missed opportunities where, as a guest, I could be digitally engaged. What was even more striking was the fact that I did have a recent comparison on the subject: the airport. Here are some lessons to learn from this unlikely source. Understand where to go using digital signage. If you think about it, airports are very good at using many digital displays to convey constantly changing information to passengers who want the information quickly and clearly. At my current hotel stay, the only map available was a printed one. With a large property like the one I am visiting, it took me several minutes to simply find the correct bay of elevators to go up to my room (and I came in late in the evening, so finding my own way became a necessity). Opportunity: Use digital signage to provide clear maps, information and updates. Taking in the property assets, including art installations and architectural features, require digital engagement. I happened to call the hotel earlier in the day, and while on hold, heard about the different aspects of the renovation. Because of that, I knew what architectural elements to look for and the story behind them. However, there were missed opportunities to share further information in key locations around the property. At airports, there is an increased focus on art and aesthetics. Many airports now have digital communication as part of the art installation to explain what the viewer is observing. This should also be done around any art or architecture feature at your property. Opportunity: If you spent that much money on renovations or art, the aesthetic choices probably have a story to them and should be shared using digital communication. Provide areas to charge a device. I had very little battery charge left on my phone and still needed to grab a bite to eat when I arrived at my room. Rather than leave my mobile, I took it and the power plug with me, thinking I could simply plug in while at dinner. Imagine my surprise when I could find no available outlets, including in the restaurant and in lounging areas throughout the property. In any airport I travel through, I can find plugs everywhere – whether it is a bar table or desk with a row of plugs, or plugs built into seating areas. Opportunity: Provide outlets to your guests in areas where you want them to gather and feel welcome. Making a few small adjustments can show your guests your commitment to their digital experience.

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Impulsify Named 2018’s Top Rated Lobby Technology in the HotelTechAwards

by
Hotel Tech Report

February 12, 2018 -  Hotel Tech Report has named Impulsify 2018’s top rated Lobby Technology based on data from thousands of hoteliers in more than 40 countries around the world.  Over 100 of the world’s elite hotel technology products competed for a chance to win this prestigious title. The HotelTechAwards platform (by HotelTechReport.com) leverages real customer data to determine best of breed products that help hoteliers grow their bottom lines. “Until Impulsify, the lobby gift shop hadn’t changed for decades despite being a major opportunity to drive revenue and improves guest satisfaction.  Impulsify automates your lobby grab-n-go and is a must for almost any market,” says Hotel Tech Report’s Adam Hollander. Impulsify is poised for sustained growth in 2018. Hoteliers recognized Impulsify’s truly world class customer support where Impulsify exceeded the category average by 10%. “Impulsify listened to my program needs and custom-developed a marketplace program that included integration of the ImpulsePoint system with the chain's property management system. ImpulsePoint delivers a host of reports, including inventory and sales analytics, which is great for hotel general managers and above-property support,” says a Washington D.C. based hotel consultant. To read the full review and more, head to Impulsify's profile on Hotel Tech Report

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Hotel Lobby: Designed to Impress

by
Lillian Connors

Hotel design is a multidisciplinary mishmash of different influences, philosophies, and concepts. Hence, hotel lobbies come in all forms, styles, and sizes. They can be good, bad, and ugly, and that makes a real difference in terms of the hotel’s appeal, popularity, and success.Make no mistake: A lobby can blow people away the moment they step in your hotel. A lobby that is more than a place for checking in and out allows you to make your establishment more than a temporary pit stop. You have a chance to encourage people to linger a while longer and return to your hotel the first chance they get.A jaw-dropping welcome In the hospitality business, it is of utmost importance to put the best face forward. With a stunning lobby, you can set your hotel apart from the rest right from the get-go. So, think about the impression you want to make on those who approach your reception. A lobby should give a nice glimpse of the hotel’s atmosphere and what guests can expect in their rooms.And rest assured that modern guests are spoilt for choice and on the lookout for a swell experience. Just providing a roof over the head and a mattress under the back doesn’t cut it anymore. Time spent in your lobby is an integral part of the guest experience. Therefore, if you can draw people from their rooms to become a part of the hotel community, then you have done an amazing job.Style and substanceThere are many design styles you can opt for. Some owners aspire to offer a modern, minimalist sensation, while others create interiors that ooze lavish opulence. Some environments feature mesmerizing monochrome looks, while others captivate people with a visual splendor of colors. Regardless of your personal taste and preferences, the key lies in consistency and catering to your target audience.Likewise, bear in mind that the lobby environment needs to be a welcoming and soothing place where one can talk, drink, meet, eat or simply watch the world go by. That is why many hotel owners aim to offer full-service lobbies with designated areas that accommodate all these activities.In other words, great lobbies often feature multi-functional schemes and layouts that foster an open communal space for guests. It’s always a good idea to include flexible, intimate, and communal seating areas. No matter whether people have come for business or leisure, comfort remains a top priority. This is to say you have to invest in quality hotel furniture and line up chairs, couches, and tables. Design furniture is a great option if you can afford it, because it adds visual flavor and sparks interest. In any event, every piece must fit the theme and overall design of the hotel.Features, bells, and whistlesFurthermore, a lounge is a highly-desirable feature as it allows people to relax or conduct meetings. Business travelers will be overjoyed if you add tables with laptop ports and cell phone chargers. A little play area is a sound option in case your hotel attracts families. Beyond that, you should always try to integrate the latest tech capacities.A TV mounted on the wall is a focal point that prompts people to stay in the lobby longer. So, call your local TV installers, and let them add an attention-grabbing flat screen to your lobby. Another tech amenity that is basically an absolute must in this day and age is easy access to Wi-Fi internet.Finally, note that nowadays, hotel guests tend to be quite discerning and environmentally conscious. To make them feel good about using your establishment, present a variety of sustainable features. Think in terms of LED light sources, furniture made from green materials, eco-friendly carpets, etc. The beauty of sustainable upgrades is that you also get the chance to reduce your energy consumption and trim your utility bills in the long run. Thus, it’s a win-win.Success by designHotel design is constantly evolving, so keep up with the pace. Never underestimate the impact that a majestic lobby can have on your guests. It’s a key location that needs to perfectly reflect the image of the hotel as a whole, what it stands for and what it offers. To attract and delight people, adhere to the aforementioned design principles. Create an oasis both lively and tranquil and let it serve as the heart and soul of your establishment.You should be able to draw attention to your establishment and make a striking first impression: A well-designed hotel lobby is the mainstay of unique experience and a game-changer in the competitive hospitality sector.

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