Duve App

Ranked 1 (out of 65) in Hotel Guest Apps

Hotel Guest Apps

Your branded Guest app by Duve - ready in a week!

Ratings Snapshot

Certificate of Excellence
Read 66 reviews
95%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #1 out of 65 in Hotel Guest Apps

Ease of Use
4.8/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.7/5
Verified Customer Support

Duve’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Vacation Rental Leader: Duve
    93%
    21 verified reviews
  • Serviced Apartment 10 verified reviews
    88%
    10 verified reviews
  • Boutique Leader: Mews
    100%
    8 verified reviews
  • Bed & Breakfast Leader: hub OS
    96%
    7 verified reviews
  • Resort Leader: INTELITY
    100%
    5 verified reviews
  • Hostel Leader: Mews
    95%
    4 verified reviews
  • City Center 4 verified reviews
    100%
    4 verified reviews
  • Villas 2 verified reviews
    100%
    2 verified reviews
  • Limited Service 1 verified reviews
    100%
    1 verified reviews

Duve App Overview

Duve App Overview

Engage with your guests from the moment the booking is confirmed, offering them access to information, recommendations, upsells, and more. Your branded guest app includes a personal area with the guests’ info as well as a chat. The Duve Guest-App is part of the entire Duve digital guest experience holistic platform, including online check-in wizard, smart upsells, payment processing, branded gu...

About Duve

Founded in 2016 | Headquarters in Tel Aviv-Yafo Israel | 17 employees

Duve is an innovative guest experience platform for end to end guest communication, online check-in, upsells, guest app, review optimization, and much more. The...

Integrates with

  • Booking Engine
  • Channel Managers
  • Property Management Systems
Browse integrations (17 verified)

Pros & Cons

Like 95% recommend

General Manager from Boutique

The online check-in they ofer is probably the most well-rounded solution we have tried, the 2 integration with our pms including the data of upsells and room upgrad being pushed back automatically is amazing. We are imp...

Guest Experience Director from Resort

What's not to like? the best app so far! I like the ability to communicate with our guests easily, to inform them about special events in the hotel, and to give them the exact information but most of all the option ...

Chief Technology Officer from Boutique

Since we adopted Duve into our hotel tech stack, it's been game changing. Our business model is based on contactless self-check-in and lots of automation. What sold us on Duve was the amazing Pre-Check-In process. Allowi...

Owner from Vacation Rental in

Nothing. The software is great, do not think of anything beyond what exists today. I have nothing to add about it I have nothing to add about it I have nothing to add about it I have nothing to add about it I have ...

Guest Experience Director from Resort

In the upsells option - to make it easier to look at the order without exiting the selected category ( such as custom services).

Head of digital marketing from Other

We would be happy if there was an option to register for our club members to opt-in without transferring the customer to fill out the form on our website.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The Duve application is a one stop shop for guest engagement, making functionality accessible for many accommodation providers that is not found in the typical PMS suite. They are enabling hoteliers to understand and exceed guest expectations.

by James Bishop (SiteMinder) on December 13, 2021

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

Unlike other apps available to accommodation providers, the Duve application covers multiple parts of the guest journey in a single application. When resources are short in hotels, enabling their teams to understand one platform rather than multiple helps to cement the adoption of new technology.

by James Bishop (SiteMinder) on December 13, 2021

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

There are so many platforms to choose from when looking at guest engagement and you can end up falling down a rabbit hole looking at the different options or combination of platforms. Don't get stuck in the weeds of small functionalities. Make sure you trust the provider and their people to suppor...

by James Bishop (SiteMinder) on December 13, 2021

See more answers (5)
User avatar image User avatar image User avatar image
+ 3 recommend
Recommended by Show More (1)

Duve Alternatives

View Duve alternatives

Find the perfect fit

Want to find out if Duve is the best fit for your hotel?

Take the Quiz
Quiz image profile

GETTING STARTED

Download the 2021 Hotel Guest Apps buyer’s guide

Free download
Buyers cover image buyes image guides

Features

  • Mobile Checkin
  • Local Recommendations
  • Guest Profiles
  • App download
  • Web-app
  • Guest Messaging
  • Mobile Checkout
  • Room Service Ordering
  • Request Management
  • Payments
  • Hotel Directory
  • Automatic Translations (Multi-Lingual)

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Israel
  • France
  • United Kingdom
  • United States of America
  • Greece
  • Spain
  • Canada
  • Dominican Republic

66 Verified Duve Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

December 13, 2021

Duve App Review: Duve Is a great guest app!

Owner from Vacation Rental in Davenport (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Duve has a very simple to use interface, it manages unit information well and communications. I enjoy using the platform

What do you dislike or think could be improved?

I think that over time building out a more robust system with integrations to outside vendors that can support the platform would be useful. Being able to sell more activities etc or even schedule cleans ...

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
3

December 13, 2021

Duve App Review: Taking our Hotels to the NEXT LEVEL with DUVE!

Chief Technology Officer from Boutique in Tahoe Vista (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Since we adopted Duve into our hotel tech stack, it's been game changing. Our business model is based on contactless self-check-in and lots of automation. What sold us on Duve was the amazing Pre-Check-In...

What do you dislike or think could be improved?

There are some areas of Duve that are not yet customizable, but upon building a great relationship directly with Duve support and developers, my concerns and suggestions are already on their roadmap to bu...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 10, 2021

Duve App Review: simple all in one APP

front desk manager from Resort in Eilat (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Duve is very comfort and easy to use application. this APP give me the tools to connect my guests online for any request they have. also the check -in process couldnt be more simple and fast.

What do you dislike or think could be improved?

al the application is very friendly and i dont think that there is anything to improve, but i would like to see every year an upgrade.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

December 10, 2021

Duve App Review: our experience

Organizational Consultant from Resort in (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The product facilitated instant communication in the present time with our guests, Save time and phone calls Love the simplicity and efficiency

What do you dislike or think could be improved?

Our needs lack nothingThe product as it meets our needs, is available and convenient even for guests who respond quickly

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 10, 2021

Duve App Review: Wet helpful user friendly

GM from Bed & Breakfast in Eilat (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Saves time in check in for guests as well as for staff members. Makes life easier. Very friendly yo users.

What do you dislike or think could be improved?

A good app for iPhone with notifications can help a lot I would invest in it. And make the app help.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 09, 2021

Duve App Review: Cannot imagine working without it

CEO from Vacation Rental in Eilat (Israel)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Now that we operate with Duve, I simply cannot imagine working without it. It is the best way to communicate with guests and allow them to truly experience our property's.

What do you dislike or think could be improved?

Using Duve we were able to offer upgrades to guests and create new revenue streams. The system is easy to use and set up and simple, if the upsell can be duplicated to other brand's we have-it will be ama...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
$3/room/month - $6/room/month
Commission or Revenue Share
% of ancillary upsell revenue

Recent News & Content

Related articles

View all

Related industry news

View all

Resources & reports

View all

Popular Duve App Integrations

View all (17 Duve Integrations)