Rebooting Hospitality: How Technology Will Shape the Future of Guest Experience
INTELITY Guest Mobile Apps
Hotel Guest AppsEngage guests with Native iOS, Android, and web-based app solutions.
Ranked 1 (out of 66) in Hotel Guest Apps
Hotel Guest Apps
Your branded Guest app by Duve - ready in a week!
Ranked #1 out of 66 in Hotel Guest Apps
Duve’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreEngage with your guests from the moment the booking is confirmed, offering them access to information, recommendations, upsells, and more. Your branded guest app includes a personal area with the guests’ info as well as a chat. The Duve Guest-App is part of the entire Duve digital guest experience holistic platform, including online check-in wizard, smart upsells, payment processing, branded gu...
Duve is an innovative guest experience platform for end to end guest communication, online check-in, upsells, guest app, review optimization, and much more. The...
property manager from Extended Stay & Serviced Apartments
I like the practicality and simplicity, and clean interface, especially practical for the cleaning team. Before we used different software and there was big problem with this part. Also automatisation is very good.
General Manager from Vacation Rentals & Villas
After exploring several platforms in the past. I came across WISHBOX that offered a range of High Tec services for guest communication before check inn - during and after checkout. The software is easy to use and off...
Revenue Manager from Hostels
There are so many changes and additions to their services all the time - it would be great if they would provide updates via regular newsletters of new services.
Head of digital marketing from Other
We would be happy if there was an option to register for our club members to opt-in without transferring the customer to fill out the form on our website.
IT Manager from Extended Stay & Serviced Apartments
For personal reasons I would say data uploading but otherwise it is a very complete product, and a real business partner
What does this product or service do well?
The Duve application is a one stop shop for guest engagement, making functionality accessible for many accommodation providers that is not found in the typical PMS suite. They are enabling hoteliers to understand and exceed guest expectations.
by James Bishop (SiteMinder) on December 13, 2021
See more answers (5)What differentiates this product or service from the competition?
Unlike other apps available to accommodation providers, the Duve application covers multiple parts of the guest journey in a single application. When resources are short in hotels, enabling their teams to understand one platform rather than multiple helps to cement the adoption of new technology.
by James Bishop (SiteMinder) on December 13, 2021
See more answers (5)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
There are so many platforms to choose from when looking at guest engagement and you can end up falling down a rabbit hole looking at the different options or combination of platforms. Don't get stuck in the weeds of small functionalities. Make sure you trust the provider and their people to suppor...
by James Bishop (SiteMinder) on December 13, 2021
See more answers (5)Engage guests with Native iOS, Android, and web-based app solutions.
For more than 15 years, Runtriz has helped the hospitality industy engage with guests before, during and after the stay.
This vendor has fewer recent reviews than average compared to other top Hotel Guest Apps providers. It is advised that you ask for recent references before proceeding.
May 12, 2022
CEO from Vacation Rentals & Villas in Chartres (France)
- Retrieval of customer reviews - Simplification of customer relations - Upselling - Allows us to better manage logistics
Further personalization of automatic emails, pre-check-in, check-out type. A more flexible commission concerning the additional sale, upsell
April 29, 2022
Revenue Manager from Vacation Rentals & Villas in Paris (France)
The best thing I think is the way you can communicate with your guest that are coming from different platforms. You can adjust the best way for them to contact you (mail, what's app, text,..)With Duve you...
We definitely need an app for the guest and another one for our collaborators in order to improve the ergonomic.We think
March 25, 2022
Chef de réception from Hostels in Paris (France)
This application has allowed us to sell many more extras (early Check-in, petal, ...) before the customer arrives. We can also manage customer returns much better.
An improvement could be made vis-à-vis the confirmations sent to the customer (more element summarizing the reservations). Have a simpler system so as not to send the pre-check-in to the regular customer...
December 13, 2021
Owner from Vacation Rentals & Villas in Davenport (United States of America)
Duve has a very simple to use interface, it manages unit information well and communications. I enjoy using the platform
I think that over time building out a more robust system with integrations to outside vendors that can support the platform would be useful. Being able to sell more activities etc or even schedule cleans ...
December 13, 2021
Chief Technology Officer from Boutiques in Tahoe Vista (United States of America)
Since we adopted Duve into our hotel tech stack, it's been game changing. Our business model is based on contactless self-check-in and lots of automation. What sold us on Duve was the amazing Pre-Check-In...
There are some areas of Duve that are not yet customizable, but upon building a great relationship directly with Duve support and developers, my concerns and suggestions are already on their roadmap to bu...
December 10, 2021
front desk manager from Resorts in Eilat (Israel)
Duve is very comfort and easy to use application. this APP give me the tools to connect my guests online for any request they have. also the check -in process couldnt be more simple and fast.
al the application is very friendly and i dont think that there is anything to improve, but i would like to see every year an upgrade.
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COO from Extended Stay & Serviced Apartments
We host thousands of guests each month in our apartments globally. It was always a struggle for our team to respond to every inquiry and maintain good communication with our guests. With Wishbox, not only did we sav...