SiteMinder (The Channel Manager)

4.6 (2297 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Estefanía, Liliana, Christoph + 128 more experts recommend SiteMinder

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SiteMinder (The Channel Manager)

4.6 (2297 REVIEWS)

Ranked 1 (out of 112) in Channel Managers

2025 Winner Hotel Software

Hoteliers voted SiteMinder as the #1 Channel Managers provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.

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Bell avatar Bell - AI powered product analyst

I analyzed all of SiteMinder’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like SiteMinder for its robust channel management features, enhancing distribution and revenue optimization. It offers seamless integration with various OTAs, ensuring real-time rate and availability updates to maximize occupancy and minimize manual errors. Its intuitive interface supports quick learning and efficient operations, while detailed analytics provide insights for strategic decision-making. Potential areas for improvement include fine-tuning direct booking capabilities and addressing some technical support delays.

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Viceroy, Hyatt, Minor Hotels & 2307 others

Read their reviews

Partners say

Industry experts recommend SiteMinder for its ability to simplify hotel distribution across a vast array of channels. With its extensive network of integrations, SiteMinder maximizes hotel visibility and revenue efficiently. The platform's scalability caters to both boutique and large hotels, and its constant evolution keeps it ahead in the industry. Unique features include real-time inventory synchronization and dynamic pricing capabilities, though some noted occasional integration challenges.

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Estefanía, Liliana, Christoph and 94 others

Read their recommendations

What Types of Hotels SiteMinder is Popular For

Size

225 | X-Small (1-9 room)

388 | Small (10-24 room)

717 | Mid-Sized (25-74 room)

730 | Large (75-199 room)

466 | X-Large (200+ room)

Country

342 | Thailand

314 | Australia

252 | Spain

158 | United States of America

113 | Mexico

97 | Malaysia

82 | United Kingdom

73 | New Zealand

66 | Vietnam

66 | Indonesia

49 | Cambodia

48 | Portugal

45 | France

42 | Ireland

39 | Germany

35 | Colombia

29 | Philippines

28 | Taiwan

25 | Singapore

25 | China

23 | Estonia

21 | Canada

21 | South Africa

20 | Italy

19 | India

19 | Finland

16 | Laos

15 | Czech Republic

15 | Hungary

14 | Costa Rica

14 | United Arab Emirates

13 | Switzerland

12 | Iceland

10 | Chile

10 | Turkey

10 | Sri Lanka

10 | Fiji

10 | Austria

10 | Argentina

9 | Latvia

8 | Netherlands

7 | Cyprus

7 | Greece

5 | Uruguay

5 | Malta

5 | Pakistan

5 | Ecuador

5 | Denmark

5 | Belize

5 | Morocco

4 | Romania

4 | Poland

4 | Maldives

4 | Trinidad and Tobago

4 | Sweden

4 | Qatar

4 | Egypt

4 | Peru

3 | Andorra

3 | Norway

3 | Kenya

3 | Slovenia

3 | Uzbekistan

3 | Nigeria

3 | Saint Martin (French part)

3 | Myanmar

3 | Croatia

3 | Panama

2 | Hong Kong

2 | Zambia

2 | Namibia

2 | Georgia

2 | Bangladesh

2 | Ukraine

2 | Samoa

2 | Seychelles

2 | Vanuatu

1 | Dominican Republic

1 | Nepal

1 | Papua New Guinea

1 | Saudi Arabia

1 | Brazil

1 | Oman

1 | Montenegro

1 | Paraguay

1 | Belgium

1 | Mozambique

1 | Uganda

1 | Tunisia

1 | Rwanda

1 | Cameroon

1 | Japan

1 | Honduras

1 | Zimbabwe

1 | Guatemala

1 | Sierra Leone

1 | Nicaragua

1 | Iran

1 | Bahamas

Type

1028 | Boutiques

890 | Resorts

846 | Luxury Hotels

792 | City Center Hotels

707 | Bed & Breakfast & Inns

623 | Airport/Conference Hotels

589 | Branded Hotels

588 | Limited Service & Budget Hotels

346 | Extended Stay & Serviced Apartments

198 | Hostels

164 | Vacation Rentals & Villas

145 | Motels

59 | RV Parks & Campgrounds

49 | Casinos

Region

788 | Asia Pacific

704 | Europe

402 | Oceania

292 | North America

91 | South America

45 | Africa

42 | Middle East

14 | Central America

Category

2297 | Channel Managers

1113 | Booking Engine

290 | Website Design

273 | Rate Shopping

131 | Upselling Software

127 | Hotel Rate Parity

127 | Hotel Metasearch Management Software

112 | Guest Messaging Software

What is SiteMinder?

Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
SiteMinder (The Channel Manager) is a robust and user-friendly channel management software designed to help hoteliers easily manage and optimize their distribution across a multitude of online travel agencies (OTAs) and booking platforms. By providing real-time updates of rates and inventory, it ensures that all listings are current and synchronized, significantly reducing the risks of overbooking and maintaining rate parity. Integrated with over 350 Property Management Systems (PMS) and Revenue Management Systems (RMS), it streamlines operations and helps maximize occupancy and revenue. SiteMinder’s insights and reporting tools offer actionable data, allowing hotels to refine their strategies and efficiently reduce manual workloads.

View website

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of SiteMinder products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by SiteMinder

FAQs

Capabilities

Channel Manager

Reservations management

Automate payments

Business insights dashboard

Robust integrations ecosystem

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

SiteMinder Pay

Payments Processing Software
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.

PREMIUM ADD-ON

SiteMinder Demand Plus

Hotel Metasearch Management Software
SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and TripAdvisor.

PREMIUM ADD-ON

Guest Engagement

Guest Messaging Software
Enhance your guests experience and drive revenue beyond the room with Guest Engagement. Provide a digital check-in exeerience, send personalised upsell offers, request feedback from guests and more.

PREMIUM ADD-ON

Website Builder

Website Design
Attract more guests with a stunning website. Save money on web development fees, and choose from a range of easy to use templates to showcase your unique brand

PREMIUM ADD-ON

SiteMinder Reviews Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder (The Channel Manager) is the #1 most trending product in the Channel Managers category (out of 112) and the #6 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SiteMinder as the #1 Channel Managers provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SiteMinder Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Average SiteMinder

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

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50

Success Stories

5

References

10

Featured Customers

SiteMinder Case Studies

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SiteMinder & Edgar Suites: The perfect alliance between high-end hospitality and technological innovation

Paris (France)

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Casa Palacete 1822 maximises rate control and prevents overbookings with SiteMinder’s platform

Granada (Spain)

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SiteMinder drives 180% revenue boost for 眷村 Guest House 1954 in Taipei

三重區 (Taiwan)

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14 West Boutique Hotel streamlines distribution and revenue with SiteMinder’s platform

LagunaBeach (United States of America)

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SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume

Gianyar (Indonesia)

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Aligned Corporate Residences runs four locations seamlessly with SiteMinder.

Mackay (Australia)

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Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder

Abbotsford (Australia)

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Hotel Palau Fugit maximises productivity and sales with SiteMinder

Girona (Spain)

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Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%

Kecamatan Kuta (Indonesia)

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Mutiara Carita achieves major direct bookings surge thanks to SiteMinder

Pandeglang (Indonesia)

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Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder

Malaga (Spain)

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Deutsches Haus saves three hours of work every day with SiteMinder

Bonn (Germany)

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The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783

Bodenseekreis (Germany)

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Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder

Kerobokan Kelod (Bali)

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SiteMinder successfully helps Urban Rest expand global footprint and streamline operations

Sydney (Australia)

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SiteMinder helps Infinity8 Bali develop easy strategies for success

Jimbaran (Bali)

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Grün Resorts Bali relies on SiteMinder to support rapid growth

Pecatu (Indonesia)

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Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder

Pigeon Forge (United States of America)

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

Townsville (Australia)

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SiteMinder supports Invergarry Hotel’s improved guest experience

Invergarry (United Kingdom)

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Brady Hotels & Apartments gains game-changing support and success with SiteMinder

Melbourne (Australia)

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Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings

Kedewatan (Bali)

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Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder

Seminyak (Bali)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Bali)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Munich (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Balearic Islands)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Kreisfreie Stadt Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

Lamai Beach (Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Dangast (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbao (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Aachen (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Bangkok (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Ubud (Bali)

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Mangsit (Indonesia)

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Cha-am (Thailand)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

Tagum City (Philippines)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Ogunquit (United States of America)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Ratsada (Thailand)

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Sydney (Australia)

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

London (United Kingdom)

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Melbourne (Australia)

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La Flora Group is confident it has found a lasting solution with SiteMinder

Khao Lak (Thailand)

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The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder

Yuchi (Taiwan)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kecamatan Kuta (Indonesia)

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SiteMinder Reviews

Hotelier Rating

Excellent
1848
Very Good
279
Average
102
Poor
38
Terrible
30

Property Size

  • X-Small (194)
  • Small (361)
  • Mid-Sized (626)
  • Large (638)
  • X-Large (429)

Country

  • Thailand
    Thailand
    (330)
  • Australia
    Australia
    (296)
  • Spain
    Spain
    (235)
  • United States of America
    United States of America
    (137)
  • Mexico
    Mexico
    (97)
  • Malaysia
    Malaysia
    (96)
  • New Zealand
    New Zealand
    (71)
  • United Kingdom
    United Kingdom
    (68)
  • Vietnam
    Vietnam
    (64)
  • Indonesia
    Indonesia
    (63)
  • Portugal
    Portugal
    (47)
  • Cambodia
    Cambodia
    (47)
  • France
    France
    (42)
  • Germany
    Germany
    (38)
  • Colombia
    Colombia
    (29)
  • Taiwan
    Taiwan
    (26)
  • China
    China
    (24)
  • Singapore
    Singapore
    (24)
  • Philippines
    Philippines
    (22)
  • South Africa
    South Africa
    (19)
  • Canada
    Canada
    (18)
  • Italy
    Italy
    (18)
  • Laos
    Laos
    (16)
  • Ireland
    Ireland
    (15)
  • United Arab Emirates
    United Arab Emirates
    (14)
  • India
    India
    (13)
  • Switzerland
    Switzerland
    (11)
  • Turkey
    Turkey
    (10)
  • Argentina
    Argentina
    (10)
  • Fiji
    Fiji
    (10)
  • Finland
    Finland
    (10)
  • Costa Rica
    Costa Rica
    (10)
  • Chile
    Chile
    (9)
  • Sri Lanka
    Sri Lanka
    (9)
  • Austria
    Austria
    (8)
  • Greece
    Greece
    (7)
  • Netherlands
    Netherlands
    (6)
  • Ecuador
    Ecuador
    (5)
  • Denmark
    Denmark
    (5)
  • Malta
    Malta
    (5)
  • Pakistan
    Pakistan
    (5)
  • Uruguay
    Uruguay
    (4)
  • Qatar
    Qatar
    (4)
  • Maldives
    Maldives
    (4)
  • Trinidad and Tobago
    Trinidad and Tobago
    (4)
  • Peru
    Peru
    (4)
  • Morocco
    Morocco
    (4)
  • Belize
    Belize
    (4)
  • Sweden
    Sweden
    (4)
  • Myanmar
    Myanmar
    (3)
  • Panama
    Panama
    (3)
  • Kenya
    Kenya
    (3)
  • Romania
    Romania
    (3)
  • Nigeria
    Nigeria
    (3)
  • Uzbekistan
    Uzbekistan
    (3)
  • Slovenia
    Slovenia
    (3)
  • Croatia
    Croatia
    (3)
  • Cyprus
    Cyprus
    (3)
  • Norway
    Norway
    (3)
  • Hungary
    Hungary
    (3)
  • Vanuatu
    Vanuatu
    (2)
  • Czech Republic
    Czech Republic
    (2)
  • Seychelles
    Seychelles
    (2)
  • Bangladesh
    Bangladesh
    (2)
  • Andorra
    Andorra
    (2)
  • Egypt
    Egypt
    (2)
  • Hong Kong
    Hong Kong
    (2)
  • Estonia
    Estonia
    (2)
  • Georgia
    Georgia
    (2)
  • Namibia
    Namibia
    (2)
  • Zambia
    Zambia
    (2)
  • Saint Martin (French part)
    Saint Martin (French part)
    (1)
  • Uganda
    Uganda
    (1)
  • Mozambique
    Mozambique
    (1)
  • Belgium
    Belgium
    (1)
  • Montenegro
    Montenegro
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Ukraine
    Ukraine
    (1)
  • Nepal
    Nepal
    (1)
  • Papua New Guinea
    Papua New Guinea
    (1)
  • Oman
    Oman
    (1)
  • Iran
    Iran
    (1)
  • Tunisia
    Tunisia
    (1)
  • Rwanda
    Rwanda
    (1)
  • Cameroon
    Cameroon
    (1)
  • Poland
    Poland
    (1)
  • Samoa
    Samoa
    (1)
  • Brazil
    Brazil
    (1)
  • Nicaragua
    Nicaragua
    (1)
  • Iceland
    Iceland
    (1)
  • Japan
    Japan
    (1)
  • Sierra Leone
    Sierra Leone
    (1)
  • Honduras
    Honduras
    (1)
  • Guatemala
    Guatemala
    (1)
  • Bahamas
    Bahamas
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Latvia
    Latvia
    (1)

Region

  • North America
    North America
    (252)
  • Europe
    Europe
    (549)
  • Asia Pacific
    Asia Pacific
    (750)
  • Oceania
    Oceania
    (381)
  • Middle East
    Middle East
    (40)
  • South America
    South America
    (78)
  • Central America
    Central America
    (11)
  • Africa
    Africa
    (42)
10

SiteMinder & Edgar Suites: The perfect alliance between high-end hospitality and technological innovation

Co-founder and director of operations from in Paris (France)

Verified
1 days ago
We are not a tech company; we are hoteliers. Our job is to welcome and serve guests every day. That’s why we chose SiteMinder, the best channel manager on the market.
Country France
Co-founder and director of operations
10

Powerful Platform

Corporate Revenue Manager from 25-49 room City Center Hotel in Ubud (Bali)

Verified
1 days ago
The stability of the connection, simple and powerful that makes works more efficient. yield rules also our favorite as we are using it almost in all properties.
Country Bali
Corporate Revenue Manager
Mid-Sized Hotel
10

Fast and support service team

Cluster Revenue Manager from 75-99 room Bed & Breakfast & Inn in Bangkok (Thailand)

Verified
1 days ago
Very quick and responsible support team. Easy system to understand. Connectivity is stable and most easy to access.
Country Thailand
Cluster Revenue Manager
Large Hotel
10

Great customer service

Reservations manager from 25-49 room Boutique in Simpson Bay (Saint Martin (French part))

Verified
2 days ago
Ravi was great, he was very clear with his explanations and went above and beyond to help. He took the time to ensure I fully understood the solution, walking me through each step with patience and clarity. His deep knowledge of the platform was evident, and he made what initially seemed like a complex issue much easier to grasp.
Country Saint Martin (French part)
Reservations manager
Mid-Sized Hotel
10

SiteMinder drives 180% revenue boost for Military dependents village Guest House 1954 in Taipei.

CEO from in 三重區 (Taiwan)

Verified
29 days ago
Using the right distribution and the MEMO theory leads to faster and easier goal achievement.
Country Taiwan
CEO
Zidane from SiteMinder replied
Hi Roy, Thank you for your feedback! We're glad to hear that applying the right distribution approach and the MEMO theory has made achieving your goals quicker and easier. It's great to know the system is working efficiently for you. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane D.
10

Casa Palacete 1822 maximizes rate control and prevents over bookings with SiteMinder’s platform

General Manager from 5 to 9 room Boutique in Granada (Spain)

Verified
1 months ago
SiteMinder makes it incredibly easy to manage multiple distribution channels through its channel manager—including our own direct channels.
Country Spain
General Manager
X-Small Hotel
Zidane from SiteMinder replied
Hi David, Thank you for your feedback! We're pleased to hear that managing multiple distribution channels through SiteMinder has been easy for you. We appreciate your note on loading times—our team is always working on improvements, and we hope to enhance that experience soon. If there’s anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane D.
1

Bad service

Autonomo from 1 to 4 room Bed & Breakfast & Inn in Rupit (Spain)

Verified
2 months ago
I was a client for almost three years, but I finally ended my collaboration with this company. They charge but don't provide adequate service. I've had problems with the booking engine many times, and the last time the problem wasn't resolved. I've filed a complaint, but I still haven't received a proper quote. Goodbye SiteMinder.
Country Spain
Autonomo
X-Small Hotel
Zidane from SiteMinder replied
Hi Pavel, We deeply apologise for the frustration and disappointment you’ve experienced. Our support team has made several attempts to reach you via both email and phone, but unfortunately, we haven’t received a response. Please let us know the best way to contact you, and we’ll make sure to arrange another call at your convenience once we received your reply. We’d really appreciate the opportunity to connect and address the concerns you have. Please don’t hesitate to reach out to me directly at [email protected] — I’ll personally ensure you receive the support you need. Warm regards, Zidane Doshi
10

The best ally for your hotel

Revenue manager from 75-99 room City Center Hotel in Cartagena (Colombia)

Verified
4 months ago
Connectivity, simplicity and self-management make it the perfect tool to achieve your goals. This is not all, the human quality and the accompaniment are unsurpassed. You simplified your life with a dynamic connectivity. As complex as your tariff structure is, SiteMinder will make your life easier.
Country Colombia
Revenue manager
Large Hotel
Zidane from SiteMinder replied
Hi Jesus, Thank you for your wonderful feedback! We're so glad to hear that you find our features valuable in helping you achieve your goals. We appreciate your thoughts on the Booking Engine and pricing intelligence and we’ll pass your suggestions along to the relevant teams for further improvement. However, our platform provides comprehensive reports with insights such as competitor rates, pace reports, and booking performance reports. You can check more information here under the Insight section: https://help-platform.siteminder.com/en/ We are also be launching new product to help you with your pricing strategies. Stay tuned. Warm regards, Zidane
10

Good customer service in support

Director of Revenue Management from 500+ room Bed & Breakfast & Inn in Melbourne (Australia)

Verified
5 months ago
It only took a short wait to get connected with support quickly. Responed and replied my questions very quickly with clear answers.
Country Australia
Director of Revenue Management
X-Large Hotel
Zidane from SiteMinder replied
Hi there, Thank you for your feedback! We're delighted to hear that the support was quick and helpful. If you ever have more questions, don't hesitate to reach out. We're here to help! Best regards, Zidane
9

Convenience in use and ease of understanding how to use the system.

Assistant Director or Revenue Management from 200 to 499 room Resort in Kathu (Thailand)

Verified
7 months ago
Easy and convenient to use, not complicated. It can support various types of usage. There is nothing more to add at the moment, but I have to write more because your message does not support messages with fewer than 20 words.
Country Thailand
Assistant Director or Revenue Management
X-Large Hotel
Zidane from SiteMinder replied
Hi Parichat, Thank you for sharing your feedback! We're glad to hear that you find the platform easy and convenient to use. Regarding your concern, we truly appreciate you bringing it to our attention. We will pass this along to our team to further improve the support process. If there's anything else you'd like to share or need assistance with, please don't hesitate to reach out. Warm regards, Zidane
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

This robust channel manager allows the hotelier to manage availability and rates from one place, saving time and avoiding errors. In addition, through this connection, Mirai's reservation system automatically notifies the Channel Manager of reservations and cancellations.

Question:

What differentiates this product or service from the competition?

Answer:

Siteminder's channel manager offers a global reach with a large number of distribution channels, as well as a powerful, intuitive and easy-to-use interface. In addition, it is a solution for different types of properties.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would definitely recommend hotels to consider Siteminder as an option to manage availability, inventory and prices for their hotels. A tool with a wide range of integrated channels from all over the world and for all types of properties.

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