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Mews PMS
4.6 (778 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Tobias, Gersende, Clement + 106 more experts recommend Mews
Read RecommendationsMews PMS
Ranked 1 (out of 333) in Property Management Systems
2025 Winner
Hotel Software
Hoteliers voted Mews as the #1 Property Management Systems provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThe complete cloud hospitality platform
92% recommended by 677 hotels
Accor, Generator, Life House & 674 others
Bell - AI powered product analyst
I analyzed all of Mews’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Mews PMS empowers hotels by streamlining operations, from reception to housekeeping, through its intuitive design and automation capabilities. Notably, its automation features reduce manual tasks, increase efficiency, and improve the guest experience. Flexible integrations enhance workflow through seamless connection with payment gateways and third-party systems. Some users report challenges in specific areas like report customization and billing, highlighting opportunities for improvement. Overall, Mews progressively innovates to meet hoteliers' demands by embracing ongoing user feedback.
Accor, Generator, Life House & 674 others
Read their reviewsPartners say
Industry experts recommend Mews for its transformative impact on modern hotel management. It's highlighted for its robust automation processes that minimize operational overhead, and a truly open API allowing seamless integrations across a broad tech ecosystem, making it highly adaptable. The Mews Marketplace is noted as a standout feature, offering over 1,000 integrations. While some mention occasional bugs, the swift resolution ensures that guest experiences remain superior. It’s ideal for hoteliers aiming for efficiency and scalability.
Tobias, Gersende, Clement and 106 others
Read their recommendationsWhat Types of Hotels Mews is Popular For
Size
33 | X-Small (1-9 room)
145 | Small (10-24 room)
354 | Mid-Sized (25-74 room)
202 | Large (75-199 room)
83 | X-Large (200+ room)
Country
107 | France
103 | Netherlands
78 | Spain
76 | United States of America
72 | United Kingdom
54 | Germany
35 | Switzerland
30 | Belgium
24 | Czech Republic
22 | Australia
21 | Italy
19 | Austria
19 | Portugal
17 | Canada
16 | Norway
12 | Denmark
11 | Sweden
11 | Finland
8 | Japan
8 | New Zealand
5 | Malta
5 | Morocco
5 | Hungary
5 | South Africa
4 | Georgia
4 | Peru
4 | Singapore
4 | Colombia
4 | Mexico
3 | Slovakia
3 | Indonesia
3 | Ireland
2 | Iceland
2 | India
2 | Costa Rica
2 | Greece
1 | Ecuador
1 | Uruguay
1 | Honduras
1 | Poland
1 | Estonia
1 | Saint Kitts and Nevis
1 | Philippines
1 | Russian Federation
1 | Egypt
Type
460 | Boutiques
308 | City Center Hotels
242 | Bed & Breakfast & Inns
220 | Limited Service & Budget Hotels
219 | Luxury Hotels
173 | Branded Hotels
158 | Hostels
149 | Airport/Conference Hotels
120 | Extended Stay & Serviced Apartments
106 | Resorts
53 | Vacation Rentals & Villas
18 | Motels
16 | RV Parks & Campgrounds
7 | Casinos
Region
635 | Europe
97 | North America
30 | Oceania
18 | Asia Pacific
13 | South America
10 | Africa
5 | Middle East
1 | Central America
Category
778 | Property Management Systems
96 | Hotel Restaurant POS Systems
Didn’t find what you were looking for?
What is Mews?
Founded in 2012 | Headquarters in Amsterdam (Netherlands) | 1200 employees
Mews PMS is a cloud-based property management system designed to streamline hotel operations and enhance guest experiences through intuitive features and automation. It simplifies tasks such as end-of-day reconciliations, bookings, and property management, making daily operations more efficient. The platform’s user-friendly interface and robust API enable seamless integration with third-party systems, ensuring customization to fit your hotel’s specific needs. With a high-converting booking engine and a mobile app for managing operations on the go, Mews helps optimize both front and back-office tasks, ultimately boosting operational efficiency and guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Mews products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Mews Reviews Analyzed: 105
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Mews Expert Recommendations Analyzed: 106
Read expert recommendationsDescription provided by Mews
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Mews's Provided Description:
"From booking to check-out and everything in between, Mews Hospitality Cloud offers innovative solutions and advanced technology in one integrated platform so you can meet and exceed the needs of today’s guests and staff."
FAQs
Capabilities
Reservation solutions that boost efficiency
Reservation solutions that boost efficiency
Simpler for staff and seamless for guests - Mews replaces legacy manual, time-consuming processes with at-a-glance dashboards that let staff work more efficiently and automation that optimizes room assignments in one click.
Maximize profit with flexible rate management
Maximize profit with flexible rate management
Set your rates. Set your rules. Set your products, segments, and more. Then, optimize as often – or as little – as you need so you can increase profit and occupancy. Mews enables you to easily adjust and optimize rates for one property or an entire portfolio.
Empower your staff to focus on guests
Empower your staff to focus on guests
Give guests the experience they want. Digital solutions take the friction out of every touchpoint from booking to upsells and check-in to check-out. Mews lets you give guests more options, so they spend less time waiting in line and more time enjoying your property.
Monetize more spaces and watch your profit grow
Monetize more spaces and watch your profit grow
You go beyond rooms and automate bookings for everything from parking spots to co-working spaces. From hourly to monthly bookings, we make it easy to increase ancillary revenue.
Stay informed with detailed data and insights
Stay informed with detailed data and insights
Data and reporting from Mews give you the insights you need to understand your business. Customize a variety of detailed reports for the information that matters to you. See where you’re doing well and where you can improve.
Make every payment fast and secure
Make every payment fast and secure
Mews Payments makes processing payments at your property fast, seamless and secure. Our integrated payment gateway automates payment tasks to save time, increase security and improve the guest experience.
800+ integrations. No connection fees.
800+ integrations. No connection fees.
Need an application? Chances are, we’ve got it. Whatever your business needs, design your own tech stack with the hospitality apps in Mews Marketplace. And with no integration fees, the opportunities for optimization are endless.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
Self-serve Kiosk
Contactless Check-in
Give guests the fast, frictionless experience they want from the moment they step foot in your door. Mews Kiosk redefines a convenient self-check-in – and out – experience. And while guests get the experience they want, you get the revenue lift you need.
Hotel booking engine
Booking Engine
Give guests an easy way to book with you and watch your direct bookings – and your profit – go up. Mews Booking Engine lets guests find, book, and personalize their stay quickly and securely.
Guest Portal
Hotel Guest Apps
Today’s digital generation wants to be able to self-serve. Give them the quick, contactless solutions they’ve come to expect with digital concierge software from Mews.
Payments Terminals
Payments Processing Software
One small machine. Lots of big benefits. Simplify and secure payments with payment terminals that integrate directly with your Mews PMS and POS.
Multi-property management
Property Management Systems
Scale, secure and streamline the way you manage your portfolio with Mews’ suite of solutions for chains and groups. Centralize tasks, eliminate repetition, remove the risk of errors and discover maximum efficiency and time.
Housekeeping
Housekeeping Software
Put an end to slow, manual room status updates with simple, mobile, streamlined housekeeping software, fully integrated with your PMS.
Digital Key
Hotel Keyless Entry Systems
Digital Key allows guests to go to their room without stopping to talk to staff – saving time for everyone. Our contactless check-in technology means no waiting in line, no plastic keycards, and no delays.
Mews Reviews Summary
Ease of Use
4.7/5
Customer Support
4.2/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Mews PMS is the #1 most trending product in the Property Management Systems category (out of 333) and the #34 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreMews has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Mews as the #1 Property Management Systems provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Mews Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Mews Case Studies
Innovating with pride: Mari Jean Hotel’s digital leap with Mews
St. Petersburg (United States of America)
IMLAUER Hotels & Restaurants unlocks long-term value with Mews
Salzburg (Austria)
Driving growth, delighting guests: Inside Domaine du Gouverneur’s digital transformation with Mews
Monthieux (France)
Extreme conditions, effortless hospitality: Mews at Arctic SnowHotel & Glass Igloos
Rovaniemi (Finland)
The Boost Society and Mews: shaping the future of co-living
Gentilly (France)
JustStay redefines hotel chain management with Mews
Solingen (Germany)
Hotel Oderberger empowers its staff with Mews
Berlin (Germany)
From legacy limits to strong partnership: Penta Hotels grows with Mews
Leipzig (Germany)
How Mews brings la dolce vita to life at MUSA Lago di Como
Sala Comacina (Italy)
AKZENT Hotel Roter Ochse gains time for what really matters with Mews
Rhens (Germany)
Instant impact: Best Western Plus Isidore Hotel thrives with Mews from day one
Saint-Jacques-de-la-Lande (France)
Where heritage meets innovation: Hotel Relais de la Côte d'Or modernizes with Mews
Semur-en-Auxois (France)
Meiser Hotels uses Mews to power and innovate their 6th-generation business
Dinkelsbuhl (Germany)
The annex redefines boutique hotel stays with Mews
Toronto (Canada)
Hotel Patagonia Sur goes from pen and paper to 100% digital with Mews
Cadiz (Spain)
Paulinenhof becomes a powerhouse of modern hospitality with Mews
Belzig (Germany)
Ligula Hospitality Group operates at scale with Mews Multi-Property
Kista (Sweden)
The Regent sets a new standard for tech-powered aparthotels using Mews
(United Kingdom)
Inside Fettehenne Hotels’ journey to operational excellence with Mews
Leverkusen (Germany)
Mews helps Capsule Hotel Switzerland make a big impact with small spaces
Lucerne (Switzerland)
LyLo perfects guest experiences and drives innovation with Mews
Queenstown (New Zealand)
From friction to flow: Hey Lou leaps into the future with Mews
Monheim am Rhein (Germany)
Haka House opens an exciting new chapter of tech-driven hospitality with Mews
Queenstown (New Zealand)
Bush Hotel serves up a treat for guests with Mews POS and PMS
(United Kingdom)
Hotel Lancaster achieves an impressive digital makeover with Mews
Paris (France)
Tusity uses Mews to power successful co-living hospitality
Las Palmas de Gran Canaria (Canary Islands)
How Edgar Suites Realized Massive Gains with a Modern Tech Stack
Paris (France)
Opus XVI uses modern Mews tech to boost its historical legacy and unique stays
Bergen (Norway)
How a Dutch Boutique Found Massive Time Savings, Went Paperless, and Transformed Their Check-in Process with Mews
Amsterdam (Netherlands)
UDS solves staffing shortages and connects custom API with Mews
Kanazawa (Japan)
welcome hotels Switzerland Cuts Admin and Boosts RevPAR with Mews
Kloten (Switzerland)
Pluimpapaver Hotel & Glamping uses Mews to Power its Award-Winning Guest Journey
Aarschot (Belgium)
How Edyn Transformed its Parking Space Management with Mews
London (United Kingdom)
The Laundry Rooms powers their innovative aparthotel model through Mews
Waterloo (Canada)
Got City Center Hotels Boosts RevPAR and Direct Bookings with Mews
Boras (Society Islands)
The Julius Prague Maximizes Revenue Through Parking and Direct Bookings
Prague (Czech Republic)
Paradise Resort Gold Coast Gets Golden Results with Mews
Surfers Paradise (Australia)
Mews powers The Neighborhood Hotel to a fully digital guest journey
New Buffalo (United States of America)
How the Gate Cornwall Leverages Mews Automation and Integrations to Maintain High Satisfaction Levels at Higher Occupancies
Looe (United Kingdom)
Leven Manchester Creates a Seamless Guest Experience that Drives Revenue with Mews & Bizzon
Manchester (United Kingdom)
Mews PMS and POS power true hospitality for Mercure Roeslare
Roeselare (Belgium)
How Aplend Apartments & Resorts Leverages Mews to Be More Agile & Try Out New Tools through Mews Marketplace
TatranskaLomnica (Slovakia)
How the Whoo Bordeaux Bacalan Boosted Booking Conversions to 9% and Reduced Chargebacks with Mews
Bordeaux (France)
How 9Hotel Collection Grew Occupancy, Revenue, and Guest satisfaction with Mews
Paris (France)
Cresta Palace embraces connectivity for full-service stays
Celerina (Switzerland)
Episode Tbilisi embodies the modern, tech-enabled hotel
Tbilisi (Georgia)
References
"“I really couldn’t believe that with a few buttons, you could get an integration. I remember the days that if wanted an integration, it would cost you about €2,000 and six days of consultancy work.”"
Coen Schelfhorst
Owner @
Pavi Guesthouse
""With Mews, accessing and using our data is very simple. Nothing is hidden from you: if you want something, you can just look for it yourself.""
Inge Decuypere
Owner @
C-Hotels Continental
""Payments – it’s truly one of the strengths of Mews. We’re always talking about marketing, about user experience and online sales marketing, but we don’t talk enough about payments. I find that their approach, which at least in my analysis, involves looking at what the main e-commerce websites such as Amazon are doing: trying to have as few clicks as possible between the moment of interest and the moment of payment – I just love it!""
Kevin Machefert
Director of Sales, Marketing and Technology @
Generator Paris
""What's great about Mews Payments is that you hardly even notice it's there. We check our reservations, our incoming reservations every day in early mornings, and let's say 95% of the incoming reservations are done, settled, charged.""
Claudia van den Berg
Managing Director @
Boutiquehotel Staats
"“Mews Payments is saving us 10 hours a week of tedious admin work”"
Liutauras Vaitkevicius
General Manager @
Good Hotel London
"“The Mews Booking Engine has made booking an easier, more simplified process. It's just a better user experience. Direct bookings have gone up over the last 12 months and part of that is probably due to the technology and the interface being better.”"
Nitesh Gandhi
Founder and CEO @
""We expect the Mews Kiosk to be a crowd buster during busy times, and especially useful for our business guests who are often stressed or in a rush. It's going to be a handy tool to help speed up the check-in process.""
David Friedmann Henning
CEO @
"“Mews gives you so many opportunities because you have access from everywhere. It gives you more independence in creating your day because you don’t have to physically be in your office.”"
Jonathan Anthamatten
General Manager, @
"“One of the things I love about Mews is they are always thinking about the future, always improving and introducing new features. Don’t be afraid of the future – move to Mews!”"
Delphine Juhel
Director of Operations @
"“Because the API is open, we’re able to build a whole custom front end that exactly fits our needs, but still runs on Mews. Mews is the glue in the middle that connects everything – it fits our open mindset where everything is a network.”"
Sander Ejlenberg
Co-Founder @
"“Don't hesitate to move to Mews. Just do it, and don't be afraid of the implementation because it's not that difficult. Mews is a very user-friendly PMS and it makes everything much easier. Not only at the front desk, but also at the back office.”"
Inge Decuypere
Owner @
"“The bottom line is you can save time and you can save money. I’ve used so many property management systems in the past and Mews is the best at making everything simple.”"
Dan Robinson
Marketing Digital and PR Lead @
""We chose Mews to further improve the contactless customer experience from booking through to check-out. Given the constant change in COVID restrictions, it has allowed us come out of lockdown on the front foot and stand out from our competitors.""
Dan Robinson
Marketing Digital and PR Lead @
"“I really like the ability to plug-in apps and the open API approach. Having that choice of the marketplace is a big thing for me – you’re not locked into products that your PMS provides, but can choose from the best in class and pick which ones fit your business.”"
Jim Cockell
Owner @
The Old Stocks Inn
"“The lovely thing is that the people employed to actually talk to guests can now talk to guests, which is what they should be doing, as opposed to just pushing buttons on a card machine.”"
Jim Cockell
Owner @
The Old Stocks Inn
"“Messaging and the user journey is more automated than it was before, which levels up our operational efficiency, leading to happier people and ultimately a better experience for the guest.”"
Joe Mangioni
Senior Technology Manager @
"Of course we've had to overcome a few barriers, but we're certain to have made the best decision in implementing Mews. In addition to the platform's flexibility and visual allure, their support team sets new standards."
André Henke Marques
Resort Manager @
Northern Lights Village Saariselkä
Featured Customers
More Products by Mews
Hotelier Rating
Looking for specific info?
10
The apple product of PMS'
Co-Founder & CEO from 10 to 24 room Boutique in Toronto (Canada)
Verified
1 days ago
Mews offers a clean, intuitive UX/UI that’s remarkably easy to learn and navigate. The platform significantly reduces manual workload by automating time-consuming operational tasks such as space allocation optimization, financial reporting, and data reconciliation. Its seamless integration capabilities with 3rd party softwares help streamli...
Canada
Canada
Co-Founder & CEO
Small Hotel
10
Best guest house in DMV at least.
front desk agent from 10 to 24 room Boutique in Washington DC (United States of America)
Verified
2 days ago
It is very easy to book all services overall, which makes our job easier to do. so very thank you.
United States of America
United States of America
front desk agent
Small Hotel
9
Straight forward PMS system with an easy to use interface.
Front desk from 50-74 room Hostel in West Kelowna (Canada)
Verified
3 days ago
- Many ways to complete a task from different windows and tabs instead of having to go back to a specific section every time.
- Great Support with up to date knowledge when a ticket is created.
- Main dashboard will have the most important sections you need to operate check outs and check ins, as well as occupancy data.
- The constant updat...
Canada
Canada
Front desk
Mid-Sized Hotel
10
Mews PMS the way to modernize operations and provide a better guest experience
Operations Manager from 100 to 199 room Boutique in London (United Kingdom)
Verified
3 days ago
Mews has completely transformed the way we manage hotels operations. The system’s intuitive interface and automation have significantly reduced manual tasks for our front desk and reservations team. Integrations with payment gateways and channel managers are seamless, making daily operations smooth and error-free.
The analytics dashboard g...
United Kingdom
United Kingdom
Operations Manager
Large Hotel
10
The transition from Protel to Mews was straightforward.
Hotel Manager from 50-74 room Boutique in Neuruppin (Germany)
Verified
4 days ago
The smooth integration of payment connections and RMS as well as the outstanding support.
Germany
Germany
Hotel Manager
Mid-Sized Hotel
9
Review
General Manager from 10 to 24 room Boutique in Washington DC (United States of America)
Verified
5 days ago
- Ease of use, it takes me 15 minutes to get somebody to operate MEWS in basic form.
- Operations seen from the user.
- Accessibility from everywhere, no need for dedicated system.
- All integration options, we use many of them and the integration is tied and deliberate.
- clear distinction between different users (Operations, finance, etc.)
United States of America
United States of America
General Manager
Small Hotel
10
Great product and excellent customer service
General Manager from 50-74 room City Center Hotel in Vancouver (Canada)
Verified
7 days ago
We’ve been so happy with MEWS! It’s intuitive, efficient, and has really streamlined our front desk operations. The system saves our team time every day and makes managing guests and daily tasks so much easier. The MEWS team is always helpful, responsive, and truly listens to our needs.
Canada
Canada
General Manager
Mid-Sized Hotel
10
Review
GM from 10 to 24 room Bed & Breakfast & Inn in Palm Springs (United States of America)
Verified
7 days ago
I appreciate that it has lots of details and features. The fact it can sync with Akia and Remote lock makes our daily operations easier.
United States of America
United States of America
GM
Small Hotel
9
Mews - A New Era of Hospitality Operations
Front desk from 50-74 room Bed & Breakfast & Inn in Ojai (United States of America)
Verified
8 days ago
The implementation of Mews PMS at Shelter Social Club has done more than just replace old software; it has fundamentally re-engineered our operational DNA.
Some major highlights are:
Robust Marketplace, Automation of mundane tasks and a true eco system to help us grow as a multi property entity.
United States of America
United States of America
Front desk
Mid-Sized Hotel
10
We love Mews!
Director of Operations from 5 to 9 room Bed & Breakfast & Inn in Nashville (United States of America)
Verified
8 days ago
This system is still easy to train on but robust enough to handle majority of the functionality needed. I've always received amazing help from their team from onboarding to our CSMs to regular support. Any time I felt like I didn't have the functionality or understanding I needed, they helped come up with a solution and are constantly addin...
United States of America
United States of America
Director of Operations
X-Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Mews does an excellent job of simplifying hotel operations through its open, cloud-based platform. It’s fast, intuitive, and designed with the modern guest experience in mind. From check-in to payment automation, everything feels seamless and efficient. The dashboard is user-friendly, and its flexibility means both front desk teams and management can work smarter, not harder. Mews’ focus on creating a truly guest-centric PMS really shows in how smooth it makes both staff workflows and the guest journey.
Showing all answers to: "What does this product or service do well?"
Mews does an excellent job of simplifying hotel operations through its open, cloud-based platform. It’s fast, intuitive, and designed with the modern guest experience in mind. From check-in to payment automation, everything feels seamless and efficient. The dashboard is user-friendly, and its flexibility means both front desk teams and management can work smarter, not harder. Mews’ focus on creating a truly guest-centric PMS really shows in how smooth it makes both staff workflows and the guest journey.
Mews PMS has a very user-friendly approach for its users,
It offers with great clarity both a complete management for the hotel (planning, invoicing) but also for the hotel guests to manage their customer area.
Mews is one of the most innovative Hotel Software out there.
Thanks to a clear vision and relentless execution, the brilliant team behind Mews brings the future of hospitality to an industry sometimes stuck in the past. By being an open API platform, they allow for integrations to happen seamlessly. This supercharges the value that their hotel customers are getting from them.
With a stubborn desire to not just modernise legacy processes but actually revolutionise the guest and hotel experience of 2021, they are bringing new solutions to the market.
Mews is a cloud-based PMS and Booking engine. Their core strengths is to reduce the admin work of a hotel to the minimum while pushing forward all the elements that will contribute to improving the customer experience. Either by developing new products internally such as their check-in Kiosk or by being very easy to connect to 3rd parties (partners).
Mews provides extensive solutions for hotel owners/managers to manage hotels better. The way Mews develops and grows their solution is unseen in the hotel sector. Mews and Lightspeed share a great deal of customers and together the companies aim to help hotels and restaurants to grow faster, more efficiently.
Question:
What differentiates this product or service from the competition?
Answer:
What really sets Mews apart is its open platform and the extensive Mews Marketplace, which allows hotels to easily connect with hundreds of third-party integrations. Instead of locking users into a closed ecosystem, Mews empowers hoteliers to customize their tech stack with innovative solutions that fit their unique needs — from revenue management to guest communication tools. This openness and flexibility make Mews a future-proof choice in a rapidly evolving industry where interoperability is key.
Showing all answers to: "What differentiates this product or service from the competition?"
What really sets Mews apart is its open platform and the extensive Mews Marketplace, which allows hotels to easily connect with hundreds of third-party integrations. Instead of locking users into a closed ecosystem, Mews empowers hoteliers to customize their tech stack with innovative solutions that fit their unique needs — from revenue management to guest communication tools. This openness and flexibility make Mews a future-proof choice in a rapidly evolving industry where interoperability is key.
Mews is a product distinguished by its "API first" philosophy.
Mews is a product that knows how to connect back and forth with more specialized products such as Qualitelis for satisfaction management, ereputation management or CRM marketing.
Mews is different from their competition by being truly open. In a few clicks, hotels can easily add new integrations to their PMS.
Another clear differentiator is their take on the Space concept..
The Mews team is committed to bringing the whole industry into the modern era and keeps on surprising us.
Mews has several very strong points the first being a vision of a PMS at the core of an ecosystem. They do not try to lock the hotel data. On the contrary, they are really open to partnerships. Many hotels are thinking about switching from their old PMS to a cloud system and the key question that many hoteliers ask is "will such partner still be here in X years" Mews has developed a strong hotel base, offers a mature solution and is very well funded so really it's a no brainer.
Mews differentiates itself from the competition by valuing two things more than anything else. The customer and the product. For me personally it would be hard to say which of the two Mews values the most since they're closely related. The way Mews engages with our mutual customers is very personal however still professional. They're product is built through customer and partner feedback, and that is something I havent seen with other PMS solutions.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Take the time to explore the Mews Marketplace and experiment with integrations that complement your specific operations. Huge value of Mews comes from how easily it connects to other tools, helping you create a powerful, guest-focused ecosystem. It’s not just a PMS — it’s a platform that can evolve with your business. Be ready to rethink your processes a bit, because once Mews is implemented, you’ll find there’s a much more efficient and connected way to run your property.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Take the time to explore the Mews Marketplace and experiment with integrations that complement your specific operations. Huge value of Mews comes from how easily it connects to other tools, helping you create a powerful, guest-focused ecosystem. It’s not just a PMS — it’s a platform that can evolve with your business. Be ready to rethink your processes a bit, because once Mews is implemented, you’ll find there’s a much more efficient and connected way to run your property.
Like any tool that offers great flexibility, it is important to be involved during the implementation in order to focus on the common use-cases of the hotel. It is for insatnce critical to make the good choices according to the fields of the customer cardex which has become a major issue today to deal with the customer data.
Ask for a demo of their product. Come with an open mind as some of your "standard" pre-requisite features might get blown away.
Ask them about their stellar integrations, and understand specifically how easily and deep these power up the guest experience.
Mews best representatives are their own customers so before making your mind about such or such PMS I would recommend that ou get in touch with some Mews customers and really ask them what their experience has been so far.
Just have a chat with anyone from Mews. You will find that they are more interested in your business, than selling their own solutions. They are honest in terms of which hotels are a good match for their solutions and which are not. It is not an easy operation to switch from PMS, but our (Lightspeed) customers are very positive about how they're guided through the whole process.
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Mews Named a Major Player in the 2022 IDC MarketScape Hospitality PMS Vendor Assessment
Mews
3 years ago
Mews Welcomes Paul Mooney to Leadership Team as New Chief Customer Officer
Mews
3 years ago
Mews named World’s Best Independent Hotel PMS Solution Provider
Mews
3 years ago
Relais & Châteaux Choose Mews as an Official PMS Partner for Their 500+ Hotels and Restaurants
Mews
3 years ago
Faern, A New Lifestyle Resort Brand, Powers Up with Mews
Mews
3 years ago
The Neighborhood Hotel® Chooses Mews to Power and Streamline Their Operations
Mews
3 years ago
Mews Launches Mews Ventures to Accelerate Growth and Transform Hospitality Industry
Mews
3 years ago
Stayland Partners with Mews to Power its Innovative, Multi-Brand Operation
Mews
3 years ago
Criterion Hospitality Group Choose Mews to Fuel Fast Growth and Unforgettable Experiences
Mews
3 years ago
Mews Announces Mews for Salesforce on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace
Mews
3 years ago
Revisn and Mews Work Together to Bring Tech-Driven Hospitality to US Guests
Mews
3 years ago
The Best Ways to Reimagine Your Hotel Spaces
Mews
3 years ago
BlackBrick Chooses Mews to Roll Out its Urban Resort Network
Mews
3 years ago
The Pichet Group Choose Mews to Power their All Suites Appart Hotel Brand
Mews
3 years ago
Mews Acquires POS Innovator Bizzon for Seamless Guest Payments in Hospitality
Mews
3 years ago
How to Navigate Payments in Hospitality
Mews
3 years ago
Mews Enters Agreement to Acquire Property Management System Cenium to Rapidly Strengthen Position in Northern Europe
Mews
3 years ago
Mews Announces Ambitious Hiring Targets to Accelerate Product Innovation for Enterprise Hospitality Brands
Mews
3 years ago
Mews Announces 100% Growth of Cloud Subscriptions Since the Pandemic
Mews
4 years ago
Mews Acquires Hotel Perfect to Expand UK Operations
Mews
4 years ago
Harry's Home Choose Mews to Digitalize Operations and Provide Flexible Guest Experiences
Mews
4 years ago
The New Era of Hospitality Metrics for a General Manager
Mews
4 years ago
Wythe Hotel Select Mews to Deliver Unrivalled Guest Experiences Through Technology
Mews
4 years ago
Mews to Acquire Base7booking to Accelerate European Growth
Mews Integrations
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