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Mews Systems

Mews Systems

Ranked 2nd in Property Management Systems (PMS)

Headquartered in Amsterdam

96 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
96 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
2019 Hoteliers Guide to Property Management Systems
Free download

Overview

96% recommend
Customer Service
4.6
Ease of Use
4.9
ROI
4.7
Implementation
4.6

Company info

Founded in 2012
Employees 156
Headquarter Amsterdam

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Africa
  • Middle East

what customers are saying

Front Desk Manager from Hostel

- It's really simple to use, and you barely need formation, since it is intuitive. - You can use it from a computer or even from your phone, since everything is in the cloud and you do not need a server, - Their great customer service always help you if you have any trouble with the system. - They are improving things weekly, solving a lot of problems!

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Manager from Vacation Rental

It is a wonderful tool. It helps all the team to be well connected and aware of all the hotel procedures. The work flow is much faster. The reports are great. It is easy to learn and very intuitive. We were searching for a good PMS more that three months. When we thought this was the best we went for it and all the implementation went great. We are extremely happy with it and with all the team behind it. They are so smart and nice. Hope they continue improving like they have done till now.

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Revenue Manager from Boutique hotel in Madrid (Spain)

From system performance to provider-client relations, I have to say that Mews take the PMS concept to a whole new level. It's easy to use and intuitive, but at the same time very complex and sophisticated. Mews has excellent reporting which helped us realize benefits almost instantaneously in terms of reduced check-in time and optimizing our revenue management. They are also a huge proponent of open integrations and are able to integrate and connect to all sort of software including: various channel managers, Passport Scanner, Upsell Platforms, etc.) which is a big plus. With everything in the cloud, it can be accessed from any device anywhere, and the design is also very intuitive and attractive and all of this with a client-provider relation that's unbeatable.

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Customer Service from Hostel

I would remove the automatic emails that Mews sends to the customers for filling in the check-in online. I think it's not useful as we need to ask for their IDs or passports upon arrival anyways.

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CEO from Other in (Austria)

Would like deeper possibility of personalization options of CRM and Booking Engine. All the other things are more minor: - A bit stiff and black and white when it comes to visually leading through processes - Some things are not easy to personalize (Bill layout for example - only header and footer can be changed, online check-in email, email sending time, etc. cannot be personalized) - Rate management is powerful but in the end not as fine grained as could be

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Front Desk from Hostel

Sometimes it is difficult to scan the passports, it is confusing when it is a big group.

Screenshots & video

98%usability

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