Work For SiteMinder? Claim Profile

SiteMinder (The Channel Manager)

SiteMinder (The Channel Manager)

Ranked 1st in Channel Managers

Headquartered in The Rocks (Australia)

85 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
85 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Ultimate Guide to Channel Management Software 2019 (coming soon)
Free download

Overview

83% recommend
Customer Service
3.7
Ease of Use
4.2
ROI
4.1
Implementation
4.1

What customers love about SiteMinder (The Channel Manager)

Sales Admin from Boutique hotel in (Indonesia)

Keep parity rate loaded to channel, easy use & friendly user experience. The system is integrated with our PMS and our Booking engine.

Vacation Rental Manager from Vacation Rental in San Jose (United States)

- Clear and concise instructions - Good training menu - Menu tabs and options are simple to use - Instant channel updates

Hospitality Consultant from Boutique hotel in Kjellerup (Denmark)

- Very simple system to work with - Integration to PMS system is also working great - Very good solution the way credit card is stored in the system - Easy and quick setup - Takes no time - Good support

Read more Less

Revenue Manager from Other in Istanbul (Turkey)

SiteMinder is very easy to use and is the best at managing prices and allocations. Its also very easy change to all details possible.

Revenue Manager from Resort in Estepona (Spain)

The system is very straight forward and user friendly. The use of colors make the important information stand out. Easy to manage all inventory and rates for all websites in one go.

Read more Less

Revenue Manager from Branded in San Jose (United States)

Siteminder makes it easy to manage OTA alotment by rate type which has been really helpful for me

Revenue Manager from Other in San Jose (United States)

Very easy to use, great support staff and with plenty of integrations.

Revenue Manager from Other in București (Romania)

Easy to use. Comprehensive connectivity with channels and PMS systems of all types

Revenue Manager from Other in San Jose (United States)

Easy to understand.

Reservations and Revenue Manager from Branded in Geelong (Australia)

Inventory across all OTAs is easy to manage/maintain rate parity

Revenue & Reservation manager from Other in Barcelona (Spain)

Really easy to and intuitive to use. Give incredible control of room availability automatically

Revenue Manager from Other in Paris (France)

Siteminder is incredibly easy to use and much cheaper than the competition

Sales Manager from Other in Lido (Italy)

The interface is user friendly, modern and easy to navigate.

Group Revenue Manager from Other in San Jose (United States)

Ease of use. Thresholding capabilities

Revenue manager from Other in Chevy Chase (United States)

Very easy. Good conexión with all the OTAs

Revenue & sales director from in Bilbao (Spain)

Next gen user interface

Reservation Revenue Manager from Other in Tagaytay (Philippines)

I like having a single marketing tool to look at how people are booking my hotel - it saves me time

Revenue & Distribution Manager from Branded in Melbourne Airport (Australia)

I like the easy navigation, Siteminder is a good tool for small properties

Revenue Manager from Other in Detroit (United States)

Ease of use. Instant connectivity

Revenue and Strategy Manager from Other in Glendale (United States)

Incredible functionality and easily accessible

Revenue, Sales & Marketing Consultant to Independent Hotels from Other in San Jose (United States)

Siteminder is easy to use and a market leader which gives us comfort in the solution

Owner

Appearance of software is very attractive to look at, there colour scheme is a good choice. I have nothing else to add.

Resident Manager from Boutique hotel

Easy to use but not deeply details as we expected but if we try some others, we might can tell more details

Owner from Boutique hotel

* Easy sync functionality between various vendors. * Intuitive GUI * Nice logo!

Front Office from Other

Every time we ask help from the managing account. She never fail to assist us every time. She response fast.

Owner from Boutique hotel

Keeps you in touch with what channels are having problems and work very professional

Operations Manager

Customer service! The ease of navigating the page, once the training by the customer service is done.

Resident Manager from Vacation Rental

Very helpful when asked questions although sometimes slow in sending out bookings which can can cause double bookings.

Manager from Other

Good channel management system Reliably works well Good customer support

Revenue Analyst from Boutique hotel

1. Calendar View 2. Res mapping screen is easy to use and setup 3. Ability to pull up res XML files which helps in trouble shooting.

Reservations Manager

I love the fact that rates and inventory can be distributed directly from our PMS giving everyone an even playing field in real time. Adding restrictions such as minimum LOS etc. Connecting to both major OTAs and Tour Operators makes selling our rooms a lot faster.

Read more Less

Sales Manager from Resort

We can mange the rate in the same time with all OTA and it reduce rate disparity.

Proprietor from Bed & Breakfast

SiteMinder offers both technical excellence and personal service - with real hospitable people you can talk to! I have had the same contacts (Justin for service and Andres for tech) since we started with them over a year ago.

Read more Less

Proprietor from Bed & Breakfast

SiteMinder offers both Technical Excellence and Hostpitable Personal Service. I have had the same reps (Justin for Service and Andres for Tech) since we joined SiteMinder a year ago. Their Channel Manager makes it easy and reliable to use the OTAs as an added revenue stream.

Read more Less

GM from Boutique hotel

We always get a perfect service for a perfect product. Easy to work with and before you start you get short compact training! After service is also perfect; they really to the time to solve your problems and explain everything in that way that even not experts understand it!

Read more Less

reference customers

After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is business critical in today’s rapidly changing distribution landscape to have disparate systems connected via a robust and reliable platform.<br /><br /> Bernd Mauritz Revenue Systems & Project Manager at the GCH Hotel Group
The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s local customer service, SiteMinder’s Channel Manager has empowered our hotel business to increase year-on-year room nights by 45 percent and year-on-year revenue by 33 percent, while significantly reducing the cost of acquiring guests. Max Herbst Head of Revenue Management at the DORMERO Hotels
SiteMinder’s Channel Manager has given us direct access to new distribution channels through which we can now sell our over-300 rooms. And best of all, the updates from our property management system to those channels works two ways – in real-time – so we can optimize and sell our rooms right up to the last minute without any fear of being overbooked. José Morilla Commercial Director at the Hoteles Casas y Palacios de España

Screenshots & video

84%usability