Buchhaltung

4/5 features

Direkte Abrechnung
RevPaR- und ADR-Berichte
Multi-Währung
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
Automatisiertes Nachtaudit

Marketing & E-Commerce

4/5 features

Gastkommunikation (SMS Messaging)

Die Möglichkeit, mit Ihren Gästen per SMS zu kommunizieren | verbessert die Qualität des Gästeerlebnisses und der Kommunikation.
Natives E-Mail-Marketing

Senden Sie gezielte Marketing-E-Mails an frühere Gäste. Systemnativ, Möglichkeit, die Datenbank zu segmentieren und maßgeschneiderte E-Mails zu erstellen. Zu den Funktionen gehören: Kampagnen, Segmentierung, Drag-and-Drop-Builder, Transaktions-E-Mails
Gästeprofile
Gast-CRM
Geschenkgutschein
Kanalmanager
Buchungsmaschine

Eliminate the need for a separate booking engine vendor and serve live inventory from your PMS right into your booking engine.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Verwaltung & Konfiguration

4/5 features

Zentralisierte Benutzer- und Rollenverwaltung
Mehrsprachig

Kundenmanagement

4/5 features

Gastkommunikation (SMS Messaging)

Die Möglichkeit, mit Ihren Gästen per SMS zu kommunizieren | verbessert die Qualität des Gästeerlebnisses und der Kommunikation.
Gästeprofile
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Vorderbüro

4/5 features

Notizen und Aufgaben für Mobilgeräte (Voice-to-Text)

Über einen Button im Notizenfeld in der Gästekartei oder Reservierung kann das Personal Voice-to-SMS für Gäste- oder Reservierungsnotizen sprechen lernt verschiedene Dinge über sie. Die Person wird nicht zu einem Desktop zurückkehren, um diese Informationen in das PMS einzugeben, sie trägt jedoch normalerweise ihr Mobiltelefon bei sich. Per Sprache können sie das PMS auf ihrem Handy starten, hineinsprechen und einen Kommentar hinzufügen, der für die Reservierung oder die Gästekartei relevant ist, basierend auf ihrer letzten Interaktion mit dem Gast.
App
Automatisiertes Nachtaudit
Kalenderansicht
Mehrsprachig
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Gästeprofile
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Gruppenverwaltung

4/5 features

Gruppenfunktionalität
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Gästeerlebnis

4/5 features

Integrierter Ausweis- und Reisepass-Scanner

Scannt mühelos mehrere Reisepässe und AusweiseKontaktlose Technologie für verbesserte Hygiene Eliminiert Übertragungsfehler Verbesserte Sicherheit: Der Ausweis verlässt nie die Hände des GastesKopien und Aufbewahrung überflüssig
Digitale Registrierung

Gäste können digitale Anmeldeformulare auf einem mobilen Gerät unterschreiben. Die Unterschrift wird automatisch in der Datenbank gespeichert. Schnellerer Check-in, ortsunabhängig, kontaktlos.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service,.
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.
ID Scanning & Registration Pre-fill

Scan IDs to automatically pre-fill guest information
Lobby Kiosk

Give guests the choice to check themselves in as part of a contact-free experience. Typical features include: digital registration cards, passport scanner, integrated payment terminals, door lock integrations and streamlined self-check-out.

Haushaltsführung

4/5 features

Housekeeping-Modul
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Zahlungen

4/5 features

Integriertes Zahlungsterminal & Kartenleser

Ein vollautomatischer Kartenleser, der in Ihr PMS- und Zahlungsverarbeitungssystem integriert ist, um bei der Automatisierung und nahtlosen Zahlungsverarbeitung zu helfen
Direkte Abrechnung
Multi-Währung
Zahlungsabwicklung
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Reservierungsverwaltung

4/5 features

RevPaR- und ADR-Berichte
Geschenkgutschein
Kanalmanager
Integriertes CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features
Transactional Emails (booking, folios, etc)

Automatically send transactional booking emails and reservation related notifications to guests.

Revenue Management

4/5 features

RevPaR- und ADR-Berichte
Benutzerdefinierte Preise
Nachverfolgung von Nebeneinnahmen
Revenue Management Modul Revenue
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Steuern & Compliance

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Unterstützung & Schulung

4/5 features

Online-Support rund um die Uhr

Sonstiges

4/5 features

Spa & Wellness-Modul
Epos
Reservierungsverwaltung
Vor Ort
Cloud-basiert

Grateful and satisfied since the first day that we use MEWS

Owner & founder von 10 to 24 Zimmer Hostel in Tilburg (Netherlands)

Verifiziert

vor 26 Tagen

The look and feel of the system gives a great overview, MEWS is always progressive and they have many connections with other companies.

Bewertung teilen

I like the Dashboard, the reports and all my integrations!

Revenue & Distribution Manager von 500+ Zimmer Markenhotel in Frankfurt am Main (Germany)

I like the Dashboard, the reports and most of all, I like the possibility to integrate as many tools (even self made ones) as I want to. As easy as that.

Great PMS product

Manager von 50-74 Zimmer Boutique-Hotel in Paris (France)

vor 1 Monaten

Easy to start and to use, amazing product for front and back office operations, very complete reports for general and revenue management. The future of PMS (especially with integrated payment system)

Great PMS, but very expensive for smaller hotels.

Owner | GM von 25-49 Zimmer Boutique-Hotel in Bibbiena (Italy)

The best cloud based PMS that saves time. Clear for guest and employees. Many integrations that are state of the art (google integrations, channel manager etc).

Products Reviewed

Immobilienverwaltungssysteme

Kontaktloses Einchecken

Buchungsmaschine

Hotelgäste-Apps

Zahlungsabwicklungssoftware

Marktplätze & Integratoren

Finanz- und Buchhaltungssoftware

What do you like most?

What do you dislike or think could be improved?

With the launch of new improvements hotels are charged more fees per improvement (new api connections, iDeal integration, Business Analytics etc). Add-ons are necessary and expensive. That way you are forced into hundreds of euro's more costs per month. In the Italian market, there are lots of bureaucracy problems. Unfortunately, mews is not helping to find solutions and hotel owners are not being supported well at thee moment. It is a pity that smaller hotels are being charged relatively more than large chain hotels. If this is no problem for you, it is the best PMS one can buy.

A PMS made for hoteliers

MANAGER von 10 to 24 Zimmer Boutique-Hotel in Levanto (Italy)

Finally, a PMS made and thought for people running a hotel. This is our fourth year using Mews, and we saved hundreds of hours at the front desk dedicating time to our guests instead of spending it on routine administrative tasks that are now fully digitalized. The booking engine converts very well, and the payment system makes check out ve...

* The mobile version could be a bit more user-friendly, but I guess almost no hoteliers need it daily. * The support could be quicker as when we have issues, they usually are guest-related.

Easy to use!

Revenue Manager von 100 to 199 Zimmer Boutique-Hotel in København (Denmark)

Very easy to use and it does not take long for new staff members to learn how to use it. Everything is very intuitive, and if you can't figure out the answer by yourself the knowledge base is a great resource. Both the step-by-step guide and the videos are great!

Cutting edge tech - creative and responsive team.

von 100 to 199 Zimmer Stadthotel in Sydney (Australia)

* Flexible rate set-up and management, easy and intuitive to use. * Contact free check-in and check-out. * Open API makes integrations cost effective, super easy and fast to implement. * MEWS payment makes processing easy and secure. * Housekeeping APP is effective and easy to use.

front office experience

Reception von 100 to 199 Zimmer Hostel in Paris (France)

You can create reservations easily you see quickly the departures the colours have benn improved possibility to connect you everwhere overview of clients in the hotel

Fast and clean system

Front Office von 25-49 Zimmer Boutique-Hotel in Tilburg (Netherlands)

Mews is a user friendly system with clear overview and no other unnecessary widgets which distract you during the process of using the program.

From Paper to Digital

Hotel Manager von 100 to 199 Zimmer Stadthotel in Sydney (Australia)

MEWS truly taking hospitality to future and we are glad to be the early adopters in Australia. We love everything about this system, it automates pretty much all hotel operations. We had some legacy systems in the past generating tons of paper work every month that end up in 20 standard archive boxes per year. That's all history now, with M...

There is room for improvement with MEWS analytics. Probably MEWS should look into other Revenue Management Systems (available in MEWS Marketplace) that provides lot of information and easy to navigate.

Unternehmen	Funktionalität
SiteMinder 91% von 1430 Hotels empfohlen	Bewerten Sie Einkaufs- und Marktinformationen +8 more
OTA Insight 96% von 973 Hotels empfohlen	Bewerten Sie Einkaufs- und Marktinformationen +2 more
Canary Technologies 96% von 518 Hotels empfohlen	Cybersicherheit und Betrugsprävention +4 more
hotelkit 95% von 479 Hotels empfohlen	Tools für die Zusammenarbeit der Mitarbeiter +3 more
IDeaS 92% von 467 Hotels empfohlen	Revenue-Management-Systeme +2 more
Oracle Hospitality 89% von 414 Hotels empfohlen	Immobilienverwaltungssysteme
Asksuite 98% von 406 Hotels empfohlen	Hotel-Chatbots
RateGain 93% von 399 Hotels empfohlen	Metasuche & Ad-Tech +3 more
Profitroom 95% von 363 Hotels empfohlen	Hotel-CRM und E-Mail-Marketing +5 more
Bookassist 95% von 360 Hotels empfohlen	Buchungsmaschine +3 more

Apps Entdecken

Ressourcen

Tipps Bekommen

Direkte Abrechnung

RevPaR- und ADR-Berichte

Multi-Währung

Transactional Emails (booking, folios, etc)

Automatisiertes Nachtaudit

Gastkommunikation (SMS Messaging)

Natives E-Mail-Marketing

Gästeprofile

Gast-CRM

Geschenkgutschein

Kanalmanager

Buchungsmaschine

Transactional Emails (booking, folios, etc)

Zentralisierte Benutzer- und Rollenverwaltung

Mehrsprachig

Gastkommunikation (SMS Messaging)

Gästeprofile

Centralized Messaging

Transactional Emails (booking, folios, etc)

Notizen und Aufgaben für Mobilgeräte (Voice-to-Text)

App

Automatisiertes Nachtaudit

Kalenderansicht

Mehrsprachig

Task Management

Automated reminders

Gästeprofile

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Gruppenfunktionalität

Automated Space Optimization

Integrierter Ausweis- und Reisepass-Scanner

Digitale Registrierung

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

ID Scanning & Registration Pre-fill

Lobby Kiosk

Housekeeping-Modul

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Integriertes Zahlungsterminal & Kartenleser

Direkte Abrechnung

Multi-Währung

Zahlungsabwicklung

Payment Requests

RevPaR- und ADR-Berichte

Geschenkgutschein

Kanalmanager

Integriertes CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization

Rules Based Room Assignments

Transactional Emails (booking, folios, etc)

RevPaR- und ADR-Berichte

Benutzerdefinierte Preise

Nachverfolgung von Nebeneinnahmen

Revenue Management Modul Revenue

Base Pricing

PCI Compliant

GDPR Compliant

SOC2 Complaint

Tax Configuration

Online-Support rund um die Uhr

Spa & Wellness-Modul

Epos

Reservierungsverwaltung